"shuttle service is very poor"
Nice place, the check in people were the best, the shuttle service offered was poor at best, very limited for the price paid for a room. other than that a real nice placeGenuine Hotels.com guest review
"Suites are studio suites"
They do not advertise, but all the suites are studio suites. Very small cramped up rooms. We were 3 adults and 2 kids. After the sofa bed was pulled out there was no place to walk. Kids did not want to be in the room other than sleep hours. I would not recommend the studio suite if you have small kids.Genuine Expedia guest review
"Enjoyable Overnight Stay"
The room was comfortable, clean and close to Santana Row shopping (use your GPS). It was a great mid point place to stop between LA and San Francisco. The breakfast was very nice, with a pancake maker, but would have preferred healthier muffins. Our room was very quiet and we had a good night's sleep.Genuine Hotels.com guest review
The hotel overall was not bad, but the beds were not as comfortable as they looked, and the mattress covers they used made you feel hot and sticky all night.Genuine Hotels.com guest review
"the convenience to everything was great and a big"
was a great time. no complaintsGenuine Hotels.com guest review
"Clean and Comfortable Hotel"
We stayed for 5 nights and we were very happy with our choice of hotels in this price range.Genuine Expedia guest review
"Great hotel. Holiday Inn Express is reliably good"
Close to Silicon Valley, Stanford, and near highway 280 and 101, so easy access to either freeways. I was actually pleasantly surprised how spacious our two queen room was with a sofabed area and several arm chairs to sit on. We have a family of 6, so having a sofabed is really helpful to accomodate two of my four children. Although located on El Camino […] Real and next to San Tomas Expressway, road noise was not really an issue. Breakfast buffett area was clean, well stocked and staff was warm and on top of resupplying the breakfast area. First time using an automated pancake machine--worked well, but I prefer make your own waffle machines. Was back in the Bay Area for family events (graduation and anniversary), so nice to have a big room to house my family and small frig and microwave always useful. Will definitely consider staying here again. Got a very reasonable nightly room rate via Expedia. Read moreGenuine Expedia guest review
"Great location, clean and quiet."
Stayed here overnight to avoid driving all day to go visit Winchester Mystery House and hotel was less than a 10 minute drive away from museum. Hotel was near a big intersection, but rooms very quiet. Plently of places nearby to go eat and breakfast at the hotel was good. Very close to Santana Row as well. Very clean room and spacious bathroom. Next […] time I come through, I'm staying here! Read moreGenuine Hotels.com guest review
The hotel location is good. The services are good.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear Jeffery, Thank you for your compliment on Holiday Inn Express & Suites Santa Clara – Silicon Valley's location and service. It was a pleasure having you as our guest. We hope to see you again on your next trip to our area! All the best and warm regards to Singapore, Michelle Nguyen | Front Office Manager
"Nice hotel with nice staffs"
We stayed one night. The front desk staff was nice and helpful.Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi, Thank you for leaving a review about your experience with the friendly and helpful service at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We look forward to welcoming you back. Warm regards, Michelle Nguyen | Front Office Manager
"Decent hotel at reasonable price"
I stayed for 5 days on a business trip. The hotel rooms are spacious and clean, a little dark if you are not on the sunny side of the hotel. Breakfast is basic but perfectly OK. Free wi-fi was reliable, decent speed. My only problem was that an incredibly noisy family moved in next door (up at 5am, children screaming & jumping around etc.). I asked […] to switch rooms, which was done without fuss or comment. Read moreGenuine Expedia guest review
"Good hotel for family"
we stayed for one night, good enough for a family of 3 to crash and take rest. There was some road noise late night, which settled soon. It was nice and clean.Genuine Expedia guest review
"Could be in a better area."
We stayed at this hotel, thinking it was very close to Santa Clara University. We discovered that it was several miles from Santa Clara, and in a trashy area. The hotel was clean and well maintained and the rooms comfortable, but the area was not great.Genuine Hotels.com guest review
여러가지로 만족스러웠고, 특히 아침식사가 제일 좋았습니다.Genuine Hotels.com guest review
"Très bon hôtel"
Nous avons séjourné en famille pour une nuit dans cet hôtel. C'était très bien. Nous avons profité de la petite piscine. Emplacement idéal. Seul bémol, le petit déjeuner, industriel...Mais cet un détail. La chambre était grande et propre.Genuine Hotels.com guest review
"Très bon rapport qualité prix"
Très bon rapport qualité prix, les chambres et l'hôtel sont très propres. Piscine chauffée. Petit déjeuner correct. Salle de fitness. A côté du siège d'Apple à Cupertino et donc de l'Apple Company Store.Genuine Expedia guest review
"Good hotel at excellent location"
01/23/15 AmberNilabh Bengaluru (Bangalore), India
I stayed in this hotel between 6th-16th jan 2015 during a Busines travel. Hotel is location on El Camino real and there are lof of restaurant and supermarkets in vicinity. That is a big plus. Room were very nice, clean and spacious. Could get hot water immediately. Housekeeping is of good standard. Breakfast tastes good but is repetitive. There is no variety in breakfast. Also, they do not provide shuttle service to work place (Many hotels do it). The telephone in the room did not ring, I filed a complained but was never rectified. Hotel has an outdoor pool but could not use as I travelled in Jan and it was cold. They have a Gym as well.
"Solid choice of a midrange hotel"
12/16/14 Robin B Springfield, Virginia
We needed a place during a family emergency and we discovered just how expensive the area is. This Holiday Inn (there is another one on the same road- more expensive) was just fine. Clean with helpful friendly staff; we were very pleased with our choice.The hotel has a nice, spotless workout room on the second floor with both a bike and a couple of treadmills. The breakfast wasn't fancy but it was more than adequate and coffee (including decaf) and tea are available 24 hours in the breakfast room. There are some good restaurants within walking distance and lots of shopping options. Downtown Mt View is a 10 min drive.
"Good Choice in Expensive Area"
12/13/14 Jnjtiger NJ
A solid choice in an area of expensive hotels, which are often fully booked. That was the case on my recent trip. I was delighted with Holiday Inn Express. Friendly, helpful front desk reception, which is becoming rarer and rarer. Room was very comfortable, nice selection of toiletries that actually had sufficient product in each to actually use. Again, a good, reasonable choice in an overpriced area.
"Excellent Hotel. Cleam rooms and a Friendly Staff"
11/27/14 Bradford W Menifee, California
I travel frequently for business and often get a room at the end of my business day wherever I end up. I called this hotel from the road and they made me feel welcome from the first phone call. The rooms are clean and the staff was polite and helpful. This will be my hotel now in Santa Clara/San Jose. Its close to the airport too. Stay here!!! You'll love it
"Nice hotel with good location"
11/19/14 Coughlans2 Chicago
We stayed in Holiday Inn Santa Clara one night and was pleasantly surprised by the cleanliness and the comfort of our suite. The suite was roomy and came with a leather sofa, a very comfortable king size bed, 48" LED TV, fridge, sink and microwave. The location of the hotel was excellent, right next to the San Tomas Expressway on El Cumino Real, and is close to everything we wanted to get to. Breakfast selections were typical but not too bad. Staff was friendly.
"clean and comfortable but VERY NOISY"
11/19/14 AGall0 Monza, Italy
the room is clean and comfortable, the bathroom is clean and in very good state. There is no in-room safe. You access from the internal court, hence from the lobby you go out and then back in at the floor. Lot's of room in the common free parking. The biggest problem is the noise in the room. The A/C and heating system is an old style in-wall unit under the window and it is noisy when you start the fan. There is no centralised A/C with remote engine/fan. The even bigger problem is the lack of noise isolation from the windows. They do seem to be double-glass but the frame is the problem, it is very thin and does not fit properly when closed so there is a lot of noise coming from outside. Not only the cards on El Camino Real but also the wind itself. DO HAVE EAR BUDS READY AT HAND, YOU WILL NEED THEM ALL NIGHT LONG I am not used to ear buds so it was a pretty uncomfortable sleep. The breakfast area is small, clumsy and very busy with a minimal selection of cereals and eggs/bacon/toasts. But it is complimentary so no complain! Overall the price paid is outrageous compared to the quality of the window/noise level and the style of the lobby and common areas. For the same price, away from the Silicon Valley, you get a Hyatt...
11/12/14 Usman A
Had bit of trouble checking in as my travel agent send the payment to a hotel with same name right across the road so please always double check the address while you are making a reservation or your travel agent is doing for you . Stayed there for almost 7 days , they have complimentary breakfast which was good , wifi is also complimentary but speed varies ,depends on how many users are using it . There were many Indian , Pakistani , Chinese resturants near by so food was not a problem at all . Enjoyed my stay in CA
"Very nice Hotel in San jose"
11/05/14 vpsharma Kuala Lumpur
I stayed in this Hotel for two nights. Small, nice Hotel with all predictable Holiday Inn Express offerings. Very clean and spacious rooms; courteous and helpful staff. Limited breakfast options. Good value for money.
11/04/14 bev p Garden Grove, California
I was very impressed with this hotel. The staff exceeded my expectations, and the room was very comfortable and quiet. I stay in the area frequently, and plan to make this my primary hotel. It is small and friendly, without compromising quality. I feel fortunate to have discovered it.
11/03/14 Naveedb Beaverton
Room was clean, large, and comfortable. Hotel was located close to most of the companies in the Santa Clara Area. Only minor complaint is that you have to go "outdoors" from the elevator to get to your room.
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