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Residence Inn by Marriott Indianapolis Downtown on the Canal - Indianapolis 39.77147, -86.16406
350 W New York St, Indianapolis, IN, 46202 United States
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Guest review summary
- 4.5 Average rating: All Trip Types
- 100% Recommended
- 11 Reviews
- 4.5 Hotel Service
- 4.3 Room Comfort
- 4.0 Hotel Condition
- 4.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (11) | 4.5 |
| Business | (2) | 4.0 |
| Romance | (2) | 5.0 |
| Family | (3) | 4.3 |
| With Friends | (2) | 4.0 |
| All Others | (2) | 5.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Express check- in
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Laundry facilities
- Parking (surcharge) $12 Per Day
- Safe-deposit box - front desk
- Spa tub
Business & Event
- 24-hour front desk
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Cookware, dishware, and utensils
- Cribs (infant beds) available
- Desk
- Hair dryer
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Kitchen
- Microwave
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Separate sitting area
- Sofa bed
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Barbecue grill(s);
- Elevator/lift;
- Number of floors: 5;
- Number of suites: 134;
- Patio;
- Picnic area;
- Swimming pool - indoor
| Check-in time is | 4 PM |
| Check-out time is | Noon |
| Pet deposit required | |
| Pet fee charged at hotel/condo | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Indiana Historical Society - 200 yards
- Eiteljorg Museum - 600 yards
- Medal of Honor Memorial - 600 yards
- Indiana State Museum - 700 yards
- Indiana War Memorial - 700 yards
- Colonel Eli Lilly Civil War Museum - 700 yards
- Soldiers and Sailors Monument - 700 yards
- Downtown Indianapolis - 700 yards
- NCAA Hall of Champions - 800 yards
- RCA Dome - 900 yards
3.0+ mi
- Indianapolis Intl. Airport (IND) - 6.5 miles
- Anderson Municipal Airport (AID) - 37 miles
- Columbus Municipal Airport (CLU) - 38 miles
- Bloomington Monroe County Airport (BMG) - 49 miles
Reviews
Filter by:
-
All (11)
- Recommended (11)
- Not recommended (0)
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Nov 13, 2009
Great hotel, outstanding customer service, escellent location !
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great location"
Reviewed by Tom of Sewickley on Sep 3, 2009
The hotel is located on a canal leading to the White River, with walkways on both sides, bridges over, and rental paddle boats. You would not guess you are in a major city. It is a ten minute walk to the restaurant and entertainment areas, but cabs are available on call for only $5.00. The suite was all that we expected. We were very pleased with our stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by Joyce of Ames on Aug 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"A little surprise for pet owners"
Reviewed by Luis of Saint Joseph on Jan 1, 2009
The hotel was good and the location was great. Just a 5 minute walk from Lucas Oil and Conseco Field House. The only problem was that both Hotels.com and Marriott failed to mention that pets are accepted for a substantial, non refundable fee. In a nutshell. Add the fee if you travel with pets to the overall costs of staying there. Had I known this little piece of information I'd have made different arrangements.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"cozy on the canal"
Reviewed by Stephanie of Lafayette on Sep 30, 2008
We had a great stay. It was so wonderful being right on the canal. We had a long romantic walk on it at night and the next morning enjoyed the free hot breakfast bar as we ate on the outdoor patio right on the canal. Very cozy place!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Area, Nice Hotel but Needs Improvement"
Reviewed by a Hotels.com guest on Sep 5, 2008
This hotel was in an excellent location and was right on the Canal. Plenty of wonderful things in Downtown Indianapolis to do and see with a lot of great restaurants. The hotel had a large refrigerator, two burner stovetop, dishwasher & microwave but the appliances were all outdated. In need of a major refurbishing. Very old with tears in the furniture and holes in the carpet. The room was very clean and if it gets updated we would highly recommend it.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 2.0 Room Cleanliness
"Nice Place"
Reviewed by a Hotels.com guest on Apr 19, 2008
Great location, prices were consistent with other hotels in area. The pool was waaaaay too cold, i took my 2 year old in for only about 5 minutes because his lips turned blue. the staff was very sweet, printed off directions without us having to ask. Rooms were spacious, breakfast was great and the breakfast staff were the greatest, sweet and helpful. would stay again, great if you're planning on staying several nights
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding hotel"
Reviewed by lisa of tollesboro on Mar 20, 2008
i do believe the hotel was great .the pool should stay open later,our room didnt have a fire place we were told it would,we had to pay 12.00to park for one night but other than that it was great
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice Overnight Stay"
Reviewed by Carl of Columbus, OH on Jan 3, 2008
We only stayed one night for a Colts game and wasn't there that long to get any extended experience at this hotel, but for the night we were there it was very clean and most of the staff was very nice and accomodating, helping us find our way around town. Beware, however, of an older gentleman named "Terry". Terry looks innocent enough, but he was extremely rude to my friends and I is not a nice man. Terry is what keeps this hotel from getting a perfect review from me and it is unfortunate that there are still such close-minded people.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 31, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel"
Reviewed by Stephanie of Virginia on Oct 3, 2007
The rooms were spacious and the bed was comfortable, as was the couch and chair in the living room. The kitchen was more than adequate. The property, as well as the room, was clean and well kept. It was also very quiet, I slept great all week. The staff was very friendly.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews