Very disappointing. We arrived after 9pm after a long drive from California. Had my young son with me who was very excited to swim in the pool but extremely disappointed to find out that the pool closed at 7pm. The room we were given was on the 3rd floor and was right next door to some maintenance area that had the noisest fan that buzzed / hummed all […] night and was very loud and annoying. The window covering in the room was very inadequate at blocking out the bright sunshine in the morning. We checked out by 9am in the morning and I was frustrated at having to pay the mandatory resort fee when we didn't go anywhere outside of the room. Very very disappointed in this hotel. Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
Hotel location was awesome, close to everything. Requested a refrigerator due to diabetes & hotel was not able to accommodate that requestGenuine Hotels.com guest review
Super Central location of all the shows, plus the ease of access to many shows and the Famous Strip.Genuine Hotels.com guest review
"In Vegas the room is only for sleeping."
Great price for clean room on the strip. Hotel next to everything. 33 per night equals 60 with taxes etc. We paid 350 for the Wynn hotel and wasted or money there since we only used the room for a few hours to sleep. You won't get much sleep in Vegas also. Laugh. Next time we will book the whole trip here at ExcaliburGenuine Hotels.com guest review
It was a great stay for my family. My kids 5 and 8 years old loved the hotel.Genuine Hotels.com guest review
"Decent place to stay"
This hotel could use a bit of renovation, but is a decent place to stay especially given the reasonable rates. It's pretty fun to stay in a "castle"!Genuine Hotels.com guest review
"Not what I expected"
First of all, there was no Wi-Fi, or fridge. The bathroom had a bad smell and there was random hair everywhere in the bathroom. To top it off the shower wasn't draining, so it was flooding. Disappointed, I stayed at what I thought was a "lower end" hotel and had a better experience.Genuine Hotels.com guest review
Location, Location, Location! Loved being able to take the tram train or a bridge to get to everywhere I wanted to go. Excalibur is not that fancy but the service is fine and I had a blast!Genuine Hotels.com guest review
The bed we got have mold smell. Not sure if they recycled the sheets from previous guests.Genuine Hotels.com guest review
"Dated and needs an update"
My family and I stayed 5 nights at Excalibur (rooms 19155 and 19157) in Tower 1 on the non-smoking floor. The rooms are very dated and need updating. There are absolutely no amenities in the room; no refrigerator, mini-bar, etc. Our rooms faced the street and there was constant noise from traffic. During our stay, we were constantly bothered by timeshare […] people. The casino smelled of cigarette smoke, which was bothersome. We ate at the buffet our last night and found it to be less than desirable. The blue cheese salad dressing had lots of food items and other salad dressings dripped inside it, so I asked the woman who was working behind the counter to replace the blue cheese dressing with fresh dressing. She reached over to another side of the counter and gave me fresh dressing to put on my salad, however, instead of replacing the contaminated dressing, she put the fresh container back to where she originally got it from leaving the contaminated dressing there for all to use. The pools were nice, but the lounge chairs are very bad and uncomfortable. The frozen drinks were delicious! Overall, I would say that our stay wasn't bad, but it certainly wasn't what I expected. I doubt that my family and I will return to this hotel. I definitely DO NOT RECOMMEND the buffet, it's over priced for the quality of food you get. One very positive is that the staff working at the Excalibur are great! They are very nice and friendly. Read moreGenuine Hotels.com guest review
A great hotel for a quick family trip. Pool area is great for kids and families. The hotel also has a convenient food court and resteraunts that are kid friendly. Overall it's a great place when traveling with minorsGenuine Hotels.com guest review
It was very nice. Good hotel for a very good price!Genuine Hotels.com guest review
"Close but no cigar"
The hotel room pictures do not fully justify the rooms the hotel offers. They're very outdatedGenuine Hotels.com guest review
"Great place to stay"
Great place to stayGenuine Hotels.com guest review
Parking was a nightmare the need a parking structure ASAPGenuine Hotels.com guest review
The bed was hard, the door did not lock. Anybody could pass by and open the door. No tub in bathroom for family oriented hotel this was weird. I considered it expensive for the condition of the hotel will be considering paying a little more to stay in better hotel next time.Genuine Hotels.com guest review
Excalibur looks run down. I stayed here years ago and didn't look or feel this bad. The room hallway carpet was beat up, our room carpet had rips, wall paper was coming off the wall, shower stall sealer was coming off and the no room amenities like coffee maker and hair dryer. The worse part of it is the bed, laid on it and felt like I was going to […] roll off of it It's a good thing it was just for 1 night. The only two positive things is the front desk clerk was very pleasant and friendly and Starbucks. the Hotel definitely needs renovation. Read moreGenuine Hotels.com guest review
Everything good just next times I will ask for better view not a flat wall nothing to seeGenuine Hotels.com guest review
We stayed at Excalibur for two nights (Friday and Saturday) Check-in was easy and staff we interacted with were nice. For being one of the "older" hotel casinos on the strip, we thought it would reek of smoke, but it didn't. We watched a show at MGM and Luxor so the walk to either was convenient. Parking was easy, we got lucky and found covered parking […] in the structure. It would be helpful if there were refrigerators in each room (we brought a cooler). Read moreGenuine Hotels.com guest review
The hotel is disgustingly dirty! Hallways need new carpet - at least cleaning. The stains are so gross! The elevators are horrendous - do not look down at the door rails. Filthy I and gross. Trust me - what happens in Excalibur is not going to stay in Vegas! Bring the Lysol and disinfectant wipes and prayers! And I assure you, I am no germaphobe.Genuine Hotels.com guest review
"needs a facelift"
This room was in tower 1 and was just old and out of date, wallpaper had been patched, not well. The carpet was worn to threads. It sounded and looked so nice in pictures but in reality was just a dated hotel. Pools didn't open early but did close Early the resort fee paid by each guest should more than cove operating cost I think the casino is just […] cheep. We will not return. Read moreGenuine Hotels.com guest review
"Excellent Customer Service"
Upon check - in, We were offered an upgraded room w/Jacuzzi tub overlooking the strip. Which was VERY nice for my new bride & myself on our honeymoonGenuine Hotels.com guest review
Hotel was OK. It is old and needs to be updated. The stay was very friendly and helpful.Genuine Hotels.com guest review
Great place for familiesGenuine Hotels.com guest review
"never coming back"
Worst hotel experience ever! Had to wait in line 2 hours to check in! Food in the buffet was horrible! Will never stay here again!Genuine Hotels.com guest review
At arrival, I found the cleaning staff in my room talking on the hotel phone. I cleaned my own room and was glad I packed fe breeze. Also the food voucher could only be used in the steak house.Genuine Hotels.com guest review
"VIEW OF A BRICK WALL"
Besides the view of the brick wall we had to look at for few days, the hotel is in an excellent location and convenient for those travelling to vegas with kids. I took two teenagers with me, they were able to go to store located inside hotel to get snacks, etc. and able to play in arcade at their leisure. The pool is very nice, water slides are fun! […] Staff not able to accommodate request to move rooms due to depressing view of the brick wall we had due to being sold out but were nice people for the most part. Next time we stay in Vegas, we will be sure we get rooms with some sort of view other than brick wall as we could not even tell if it was a sunny day or not from our rooms. Read moreGenuine Hotels.com guest review
1. The hotel does not have Wi-Fi in the rooms, but only in some public areas. The rooms only have an Ethernet cable which does not work if you have a tablet, Surface or cell phone. Be aware you will be using your 4G service. 2. When walking through the hotel to your room elevators or outside, you will be accosted by numerous show ticket salespersons. […] I equate it to being approached by timeshare sellers, this does get frustrating and you might find yourself ducking and diving to avoid these individuals. 3. If you require a bellhop to bring your suitcases to the valet area, allow up to one hour. We called them at 10:25, they came for our luggage at 11:20. 4. Valet Service was Excellent. 'Rick' was very friendly and careful with my vehicle, you'll be happy with this service. 5. The stores in the casino may look kid friendly on the outside, however some of the merchandise is XX rated, for example, the store “Lick” looks like a nice innocent candy store outside, but some areas of the store are extremely inappropriate for youngsters. 6. The Pools are only 3.5’ deep, if you are looking for a comfortable pool for kids this is perfect, but if you want a deeper pool, look elsewhere. Read moreGenuine Hotels.com guest review
What happens in Vegas...Stays in Vegas!!!Genuine Hotels.com guest review
Rooms were a great size and very clean. Our kids had a great time in their pool. Nice hotel.Genuine Hotels.com guest review
My husband and I stayed here for 3 nights this week and had the best experience and vacation ever!! The staff was helpful and friendly, rooms were super nice and the beds and pillows super comfortable. We stayed in Tower II on the 17th floor and the room couldn't have been better. The hotel itself and casino are in great shape, so don't listen to the […] bad reviews on here. This place is awesome! They have oversized vehicle parking which is free and right across the street. They even let us continue to park our truck and car trailer and car we were towing for free the rest of the day after we checked out so we could walk the strip some more. They have lots of places to eat in the hotel, too. We did eat at the buffet and felt it was overpriced for the quality of food. It wasn't bad, but not worth what is charged. We only ate at the buffet once though and had plenty of other options available. The Excalibur is in the perfect location and will definitely stay again! I stayed here in 1992 and this time it was totally different but really awesome experience. The pool area is nice and they have a place to eat out there and you can even buy swim suits and sun block and such out there. I tried to get a pedicure, but the spa was booked thru the 21st so no way to get one done. I would recommend booking spa appointments way before your trip to assure you can get in. All in all, an excellent trip!!!! Read moreGenuine Hotels.com guest review
Book a king bed, hotel claims they were out of room with king beds, got to the room the cabinets were in a disarray, there were magazines and paper trash behind the tv cabinet and some one left a box of tampons on the floor and house keeping did not seem to notice it.Genuine Hotels.com guest review
"Very good value for a on-strip casino"
Decent hotel on strip with great rates. However, it is an older hotel with renovated rooms. Security checks guests cards during the evening hours. Location isn't the greatest as it is quite a walk to the center to the strip, better off driving and parking at another hotels parking lot. Parking lot did not have any spaces during the late hours, had to […] park at Luxors parking garage and walk over to the Excalibur. Read moreGenuine Hotels.com guest review
"It was good"
Other than 2 1/2 check in wait with out any explanation of why it was taking so long until I was up at the counter, everything else was good. Staff was very friendly and polite.Genuine Hotels.com guest review
"Okay for Kids"
This hotel is tailored to kids more than adults. It is good for a family. The valet parking lot is small so be prepared to self park in the garage a mile away.Genuine Hotels.com guest review
I was there with my family and everyone there from when I checked in to housekeeping was very friendly. We mainly had one housekeeper during our stay and when she saw me in the hall she would let me know when she would be there to clean my room and if that didnt work than she would come and clean it when I was ready for her to cleanGenuine Hotels.com guest review
Your internet service is not good at all. The lock on takes over 10 minutes and there are many bugs on the lock on screen.Genuine Hotels.com guest review
No comentsGenuine Hotels.com guest review
The booking price of the hotel was great but just be aware that there are additional resort fees of $20 per night and a an early check in fee of $20. Overall the quality price is pretty good.Genuine Hotels.com guest review
I was very disappointed in the room conditions. It started with the lighting, two lamps were broken- we called maintenance an they were able to fix the one lamp be the hanging light fixture had a loose wire and was needed to be repaired- we made arrangements with maintenance as to when to return to have it fixed- he never returned. needless to say, […] the lighting in the room was bad. When we used the bathroom facilities, the water pressure in the shower was weak and if you used the commode, you had to flush twice; lastly, the second night we notice what looked to be dried vomit on the window curtain- we reported this to housekeeping and they didn't have the staffing to come and change it and being that we were checking out the next day, it will be taken care of then. I was not happy with that answer and began to question the cleanliness of the entire room. Read moreGenuine Hotels.com guest review
OkGenuine Hotels.com guest review
Everything was great with the exception of overflow parking for larger units. The back area is closed off, so we had to park across the street, which was a bit of an issue. Other then that, all was good.Genuine Hotels.com guest review
"Could have been a little better"
Excalibur needs to improve his cleanning duties, there was just too much trash in the pool area as well as in the hotel-room hallways. They have a very nice 42' flat screen TV in the room but do not offer any HD channels... O.oGenuine Hotels.com guest review
"Nice place to stay"
We were quite happy with the Excalibur. The only cons I would say are the poor wifi and I really wish there was a mini fridge in the room.Genuine Hotels.com guest review
My son and I got good value for what we paid. The tram connecting the Excalibur with the Luxor and Mandalay Bay was nice. The buffet was very good and there are a number of restaurants in the lobby. But closing the swimming pool at 7 p.m.? Seriously?Genuine Hotels.com guest review
"Not a place for children"
Hotel was run down and needs updating and a good cleaning. Also we did not like that after eating dinner in the buffet we walked out with children and seen male dancers. This was sure not the place to have this with young children all around.Genuine Hotels.com guest review
We stayed here for a few days and when we got to the front desk we were charged for a $40.00 fee supposively they were charges for the use of Internet, cable, telephone usage and printer usage. I must say this is ridiculous since when you go to Vegas who would spend time watching TV, or even making phone calls when in this day and age everyone carries […] a cell phone. This type of surprises are what make you feel like not coming back. Read moreGenuine Hotels.com guest review
"Not Very Accommodating"
We needed a lower level floor to accommodate a family member, but unfortunately the only room available, although we made this request at the time of the booking, was a smoking room. We thought we could deal with that since our stay would only be for one night. The smell aside, we had to immediately deal with a bathroom sink that would not drain. A […] plumber did respond quickly and fixed the problem. Housekeeping was another issue. The room had not been adequately cleaned since there was a greasy residue on the nightstand next to what seemed to be sticky, brown coffee rings. Housekeeping did bring more towels requested and straightened things up a bit while we were out of the room, just not the nightstand.. Read moreGenuine Hotels.com guest review
"Needs to be upgraded - Parking sucks"
The overall stay was not bad for just a place to sleep and change clothes. The parking is HORRIBLE! Valet closed down before midnight on a Friday. All lots were full except valet.Genuine Hotels.com guest review
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