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  • The Marcel at Gramercy
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1 room,  2 adults 
Adults Children
Room 1:

The Marcel at Gramercy - New York

40.739362, -73.982337
4 stars
201 E 24th St, New York, NY, 10010 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $199
available on 05/25/13
Price Match Guarantee
4.0 546 5

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    Landmarks near The Marcel at Gramercy

    • Gramercy Park Hotels - New York 340 yards
    • 23 St. Station (Park Av.) Hotels - New York 360 yards
    • Union Square Hotels - New York 420 yards
    • 28 St. Station (Park Av. S) Hotels - New York 520 yards
    • Madison Square Park Hotels - New York 660 yards
    • All landmarks in New York

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    Overview of The Marcel at Gramercy - New York

    New York City is so much more than skyscrapers and crowds. If you prefer to stay in a picturesque and quiet neighborhood--with easy access to famous attractions--the Marcel at Gramercy just might be the perfect fit. Located in the Gramercy Park area, this intimate boutique hotel has been updated with a cool retro look. Stroll 3 blocks south to Gramercy Park itself, though you'll have to admire this private enclave through the fence. The park is surrounded by 19th-century brownstone homes, including one row known as the "Block Beautiful." Or walk 3 blocks west to Madison Square Park--this leafy park is open to all, and is home to the original Shake Shack gourmet-burger stand. Cross the street and snap a picture in front of the iconic Flatiron Building. The Empire State Building, Greenwich Village, the East Village--they're all around 1 mile (1.6 kilometers) from the Marcel at Gramercy. Baruch College and The School of Visual Arts are both just steps away. And, if you're heading farther afield, 2 subway stops are within 5 blocks.

    You'll enjoy a picture-perfect view of the Empire State Building from the 10th-floor lounge and business center, which opens to a seasonal rooftop sundeck. Or warm your soul at 'inoteca liquori, a renowned Italian wine bar adjoining the hotel. The wine selection is enormous, and the small plates are delicious.

    Ready to settle in for the evening? Your guestroom is a chic retreat with retro-mod decor and classic comforts. Custom beds with leather headboards, Frette Italian linens, and down duvets are designed for a good night's sleep. Or stay up awhile and watch a late-night show on the 32-inch flat-screen TV. You can plan the next day's activities via wireless Internet access (surcharge). Refresh with holistic bath amenities by Lather. And, with an iPod® clock radio bedside, you can awaken to your favorite tunes.

    Image of The Marcel at Gramercy, New York
    4.0 out of 5 Excellent (546 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    rooms are small without much lighting but very convenient location and very clean. by a Hotels.com guest on 05/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $199
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard One Bed

    Standard Double

    Superior King

    Deluxe King

    Deluxe Two Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Luggage storage
    • Parking nearby (surcharge)
    • Rooftop terrace
    • Total number of rooms - 135
    • Tours/ticket assistance
    • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Flat-panel TV
      • Hypo-allergenic bedding available
      • Minibar
      • Premium bedding
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Concierge services
    • Doorman/doorwoman
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Porter/bellhop
    • Room service
    • Security guard
    • Tour assistance
    • Use of nearby fitness center (discount)
    • View more services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    'inoteca liquori - Renowned New York restaurateurs (and brothers) Jason and Joe Denton created this popular wine bar adjoining the hotel. Their love of vino shines through with a wine list boasting more than 600 selections by the bottle. A small-plates menu includes bruschetta, seasonal salads, and more than 40 varieties of imported cheese.

    Recreation

    Central Park, 1.75 miles north of the Marcel Hotel, offers a variety of recreational opportunities, including tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, 1.5 miles north, opens in winter, as does Central Park's Wollman Rink. A golf driving range is located at Chelsea Piers 1.5 miles west of the hotel. Neighborhood fitness centers offer exercise classes.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Golf - driving range nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 12.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 10 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: USD 10 (for 24 hours, rates may vary)
    • Fee for wireless Internet in business center: USD 10 (for 24 hours, rates may vary)
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
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    Area map

    A short guide to Union Square

    George Washington marks the midpoint of Union Square, a well-groomed park that offers respite from Manhattan's masses. Known for its weekly Greenmarket, which unites foodies with farmers, the park is surrounded by a vibrant neighborhood of shops and restaurants and is convenient to Greenwich Village and downtown to the south. Just north stands one of New York City's iconic buildings, the Flatiron.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gramercy Park - 300 yards
    • 23 St. Station (Park Av.) - 400 yards
    • 28 St. Station (Park Av. S) - 500 yards
    • Madison Square - 700 yards
    • 23 St. Station (5th Av.) - 700 yards
    • Flatiron Building - 700 yards
    • 33 St. Station (Park Av. S) - 800 yards
    • Flatiron Distirct - 800 yards
    • Flatiron District - 800 yards
    • Union Square - 800 yards

    0.50 - 1.0 mi

    • New York East 34th Street Heliport (TSS) - 1000 yards

    1.0 - 3.0 mi

    • New York West 30th Street Heliport (JRA) - 1.7 miles
    • New York East 60th Street Heliport (JRE) - 1.8 miles
    • New York Downtown Manhattan Heliport (JRB) - 3.0 miles

    3.0+ mi

    • 103 St. Station (Lexington Av.) - 4.0 miles
    • New York LaGuardia Airport (LGA) - 6.3 miles
    • Teterboro Airport (TEB) - 9.0 miles
    • Newark Liberty Intl. Airport (EWR) - 11 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • Farmingdale Republic Airport (FRG) - 29 miles
    • White Plains, NY, United States (HPN-Westchester County) - 29 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 39 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 46 miles
    All hotels in New York, New York, United States
    Reviews
    • All (546)
    • Business (90)
    • Romance (62)
    • Family (49)
    • Friends (42)
    • Other (303)
    4.0 / 5
    Excellent

    Score breakdown (from 546 reviews)

    • 5.0
      (193)
    • 4.0
      (220)
    • 3.0
      (81)
    • 2.0
      (37)
    • 1.0
      (15)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      3.7
    • Condition
      4.1

    Reviews: Overall

    • <Previous
    • Page 1 of 11
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    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    The Svenstrups
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Solid hotel for overnight stay in Manhattan"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    rooms are small without much lighting but very convenient location and very clean.
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    2.0 / 5
    Fair
    "4 Star Rating is deceiving"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Not a 4 Star. Staff was nice. Location was fine. Room incredibly cramped, only place to put suitcases was under the desk. 1st room - Internet didn't work(?). TV remote needed rebooting, but engineer didn't show. Really felt we were to enjoy a 'deal' with the 4 Star rating. For the amount it cost, I actually feel we were taken. My fault for going for […] the deal, but could have stayed at a known quantity (ie: W) for equals lent cost. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Bill
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Great staff!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was charming, and the desk staff was delightful.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Really like this hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This was my second stay at The Marcel. Depending on the time of year and current rates, it can be an outstanding value for Manhattan. This is a smaller, "boutique" hotel. Design is contemporary and stylish. Nothing lavish here, but all very nice. All staff I've dealt with has been exceptionally friendly and courteous. This is Manhattan, so rooms are […] tiny. But again, fairly well laid out for comfort. Re: the neighborhood, it was perfect for my needs. But you're not in the heart of the theater district or the heart of midtown or anything else "tourist-related" (except the Empire State Building, which is not too far away. But of course, public transportation in NYC is unparalleled. So getting anywhere is pretty easy, fast, relatively cheap, and safe. Given the opportunity, I'll stay at The Marcel again. It's a great compromise of value, style and comfort. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Very clean, comfy, and affordable!"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    In terms of cleanliness, location, and safety-the hotel was great. The beds were comfortable, the towels were soft-it was great, all around. Great price for how modern, comfortable, and clean the place was. The only criticism is the service. The front desk people were awkwardly unfriendly (like not rude, but just poor social/customer service skills), […] they couldn't answer any of my questions about food in the area, shops, or anything. And whenever I walked up to the counter, they didn't acknowledge my presence until they were done with their conversation or whatever was on their computer screen. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    April
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    1.0 / 5
    Poor
    "Will not stay here again"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel room was noisy from street noise as if the window were open. There was no Internet. The continental breakfast was not included. The bathroom was tiny. The hot water dribbled out, but the cold water had plenty of power. The doorman was very helpful!
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 14, 2013
    Felicia
    US

    The Marcel at Gramercy - New York
    2.0 / 5
    Fair
    "Past performance not an indicator of future ones.."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    This was my second time at the Marcel on the back of a very nice stay there about a year ago. But this time things were very different.. The room (superior king) was pathetic. Small, dark, sad. The window opened unto a wall so close I could almost touch it. The A/C was so loud, the rattlings sounded like a freight train passing by.. The staff always […] tries hard and the location (at least if you need to be close to Union Square) is good. But that's about it folks.. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    GP
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    One trip I really needed ice available and ended up having to tip staff to have ice delivered. Also felt misled on the workout options didn't know had to walk Had torn ACL needed it to be in bldg. shower needed attention. Felt like paid good price but didn't get the value
    Genuine Hotels.com guest review
    Other trip
    Apr 11, 2013
    Susan
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Grammercy and Madison Square Parks"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We loved the location versus other areas of Manhattan. Rooms are small and hallways are a bit narrow maze-like, but hotel had a good character and the area on the 10th floor to have coffee and a snack was nice. Close enough for all of the attractions we wanted to visit.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Lance
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Convienent location, nice decor"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean, loved the decor. The 10th floor dinning area and outdoor patio were a real plus. A bit overpriced, but we had an enjoyable stay.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Christine
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "close to family residence and nec outside services"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    just what was needed..
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    p. b.
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Marcel Hotel Review"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall a very good stay. However, two items that were bothersome. First, Hotel has a arrangement with a close by parking garage. Upon registering at the hotel the rate quoted was $25.00 per day. Upon pickup of the car I was shocked to learn that mini vans were charged an additional $9.00 per day. No one mentioned this from the hotel or parking garage. […] It was a real gotcha... Second, Hotel refused to allow us to use the bag cart to move our bags from our room upon checkout. Was told that only a bell hop could help us with our bags. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "Fine for business"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed two nights recently mid-week. Everything was just fine, but not amazing. I wish there had been a restaurant and work out facility on site, but not the end of the world. My biggest and only real complaint was the noise outside. I was on the 6th floor and was awakened several times each night from the sirens (firehouse nearby?) 3:00 a.m. garbage […] collection, rowdy people, etc. The hotel inside was very quiet and comfortable otherwise. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Annie
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Nw York tight but comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, convenient garage, reasonable rates. Ask for an upper story room to minimize street noise.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was fine, but I think there should be free wifi in the room. They were charging $10 everyday for each of your devices, that is totally abbsurd.
    Genuine Hotels.com guest review
    5 night family trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 17, 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location! Didn't get to spend much time here other than to sleep after a long night out, but hotel was clean with nice decor, and i really like the check-out being noon the following day so you're not rushed out of your room.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    1.0 / 5
    Poor
    "Tiny Room Alert"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    I booked this hotel as it had good ratings, was in the right neighborhood for my business and was reasonable. I was wholly unprepared for the tiny, tiny proportions of the room. It is a postage stamp - literally about 6x10 feet - you have to just jump on the tiny bed from the foot - cannot walk either side and the "closet" is a bar by the bed - so your […] clothes are basically hanging over you as you sleep. There must be a "fix" on the star ratings here - it is NOT a 4 star hotel and you should BEWARE!!! Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "Convenient location, tiny room"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Staff was friendly and very professional, location worked out perfectly. Room was clean (although tiny), and the bed was comfortable - but not even room for a side chair...
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Susan
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "ABOVE EXPECTATIONS!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My girlfriend and I (both in late-20s) stayed for 3 days and 2 nights at the Marcel. On both winter nights, NYC was colder than predicted, but we felt very cosy in the room + balcony (recommended). The staff were great from the very start and saw to it that our experience was memorable and romantic. We were happy with the price point for a great location […] and a classy hotel in close proximity to our places of interest in the neighborhood. Honestly we felt like staying another night but alas, we had return to work on Monday. The guest lounge is very private that opens up into a huge patio with stunning views. Lounge was relaxing in the mornings with free coffee and newspapers available . Other guests were also very respectful. While my girlfriend says she enjoyed the room service, I particularly liked the plush luxury bathrobes :) Without a doubt we would go back and stay there again. Thanks Marcel Staff! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Matt. A
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Very Good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel, staff very good, no issues at all - will stay here again, lot of resturants and bars in the area- short walk to subway on park and 23rd.safe area with no noise.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Nice Room, Great Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very comfortable and clean. The hotel staff was friendly and helpful. The hotel itself is located a few blocks from the subway and is pretty convenient to get around NYC. We would stay here again.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "Good location, paid too much for what i got"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I realize staying in Manhattan means you will get a tiny room. What I don't expect is paying for a room and then finding out the AC is broken at 2am when the room is 79 degrees and they offer us nothing to fix the problem. It pretty much ruined our night, which is exactly the problem I hoped to avoid by paying more for this hotel. I expected more for […] a 4 star rating. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "convenient to both uptown and downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    enjoyable and comfortable
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Very Mad Men Chic"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My cousin and I were in NYC for a sad occasion - a wake and funeral. The Marcel was close to the church and funeral home with parking garages nearby. This chic boutique hotel was clean and comfortable with good, friendly service. We were able to check our bags at the front desk the day of check-out and even borrowed a hotel umbrella for the walk in […] the rain to the services. The cost is mid-level for Manhattan and I would like to come back in the future and stay here in happier times. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Lynne
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "perfect hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the hotel had everything you need for a short stay in the city. Mid-week rates made it really affordable!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    bunny
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    5.0 / 5
    Outstanding
    "Loved it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Beautiful little boutique hotel in Gramercy. Loved the decor and staff was great. My husband ended up joining me and the room was a little snug for two to get around. No place to put your suitcase that's really convenient, but comfy bed and nice clean decor. I will stay again!
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Recommend"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    Clean, comfortable with modern ambiance and friendly service. Quiet location with a neighborhood feel. Perfect for very short stays in NYC.
    Genuine Hotels.com guest review
    Business trip
    Feb 25, 2013
    Gail
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "Time for a refresh"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    The Marcel is a nice hotel in a great location -- but the rooms need a refresher. Things are clean, but everything is just kind of worn out. Tears in the headboard, patches in the carpet, dings in the wall, and a mattress that feels like it's old & worn out. It's a good value for the price, but would be a really nice place if they invested in a mak […] e-over. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "worked fine"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    comfortable, room was small for two people, but fine for one night.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Jim
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    hotel was fine except for too much ambient noise...could hear elevator
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    1.0 / 5
    Poor
    "Claustrophobic"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The room was so small that I could not go around the bed. My window looked out onto a wall!! The temperature was way to high and although i did everything that management told me to do to regulate it, it still would go up during the night (one night it went up to 78!!!!). The second morning I was woken up by the high pitched peep of the smoke alarm […] out of batteries. Furniture was cheap looking and the closet door didn't close. Shower head fell off during shower and shower door was very difficult to close. Bathroom door could not be opened completely because the toilet was in the way. The only bright spot was the location and the beautiful view from the lounge area on the 10th floor. Read more
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Great location, nice hotel, surprise water issue."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Booked the hotel for Valentine's day visit to NYC. On check-in on 2/14, we were told the hot water would be shut off from 11am - 2pm the next day. It would have been nice to know this when we booked. I knew this would probably interfere with our plan of going out that evening then sleeping in the next morning and having a leisurely morning, but, I figured […] we could work around it. Of course, we had a late night, didn't get up in time to shower before the 11am cutoff. So, we put on caps and ran out for lunch and came back for our 2pm showers. To our surprise, no hot water. Around 2:30 all water was turned off, so now we couldn't even use the bathroom. I called the front desk to make sure they knew there was no water service at all. The front desk said she was aware and said it would be back on in 15 minutes. No apology. Around 3:30pm, there was still no water. I eventually tired of checking and believe it came back on around 4:30pm and finally got to shower around 5:30pm. Through all this I called the front desk twice and never received an apology of any kind. Other than the water situation, which was pretty significant, the hotel was nice and in a great location. All in all, I would probably stay here again just because of the location and the feel of the place, even though they didn't handle this situation well at all. Surely next time around they won't have a water problem?! Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    AzureT
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 19, 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "Loud Housekeeping"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Pros: Front desk did well with a difficult situation, price, business lounge. Cons: LOUD Housekeeping (not only were they speaking at the top of their lungs to one another from one end of the hall to the other while I was trying to catch a nap but they were banging the vacuum cleaner against the walls. And then there was that incessant *tap tap tap* […] with a key, "Housekeeping! Housekeeping!" at 7AM for a room that had just checked out...doing all the banging around inside the room to clean it while (I'm sure by law) keeping the door open. Rooms were incredibly small with no window - which I never thought to ask for. No hot water for shower at 5AM. While it's location is awesome for my purposes, I will never stay there again. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Great night at the Marcel!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Room was nice and the staff was super friendly and helpful. I would definitely recommend this hotel.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Atul
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 17, 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    3.0 / 5
    Good
    "staff was so nice hotel could be better"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    I wish I could rate this better because the staff was so nice and tried so hard.But, there was a little bug I pulled off the sheets, and the bathroom, though very clean and cute was miniscule, (and I'm thin and under 5'). No bathtub either, but tiny shower, and in the main room, no desk or place to put things, as there was stuff on every surface. The […] bed was I think a 3/4 so I was lucky I was alone. The neighborhood is a little far from nightlife and restaurants, so I got a cab. It is pretty though and the price was right, about $50 lower than something a little bigger. Also, that free coffee and team always available closes at 10 PM. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    2.0 / 5
    Fair
    "Don't stay on the 2nd floor"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    This is a 3 Star hotel on a good day. I gave two only because the staff were decent about relocating me (twice), otherwise, this would be a 1 star rating. Honestly the worst stay I've had in NYC. The first room had a ground-floor window that opened on some dark little back alley - and did not lock. There were no working locks in the window, period. […] The room the moved me to also had a window that did not lock, but was actually above the street - directly. above the street. No sound dampening curtain meant it was like sleeping on the sidewalk. I could hear conversations ACROSS the street quite clearly. As it is not a quiet neighborhood...this meant zero rest. The third room was on the 5th floor, and more what you'd expect from a well-rated hotel. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    The Marcel at Gramercy - New York
    4.0 / 5
    Excellent
    "Good Hosts"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Rooms are amazingly tiny. No coffee maker in room or ice makers on floors. Staff is wonderful and will help in any way. They mailed our packages for us. Location is on 3rd avenue so lots to look at, eat, shop. I suggest you upgrade your room. As they are extremely tiny.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Diane
    US
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