For a location rated excellent,my room was not suffeciently cleaned.The floor was not vaccumed,pieces of paper were on the floor and the frig. smelledGenuine Hotels.com guest review
Overnight stay for a family wedding. Was nice. Breakfast was delicious. Bathroom little small.Genuine Hotels.com guest review
"Clean room / Friendly staff"
This hotel is clean and the staff is friendly and helpful. I would stay here again.Genuine Hotels.com guest review
"Met or Exceded Expectation"
Good stay overall. Still some room for improvement at this location.Genuine Hotels.com guest review
"Just a Hop from st,.louis"
This hotel was very clean,staff was very nice,slept very well,overall I would give it a 5 ,But the Breakfast could have been a little better,not that it wasnt good. it was.Genuine Hotels.com guest review
The hotel is in need of a serious remodel and deep cleaning.Genuine Hotels.com guest review
We had a short stay while meeting some family who were traveling in the area. It was a good location and we had a pleasant stay. Liked the frig and microwave in the room which were helpful since we had an infant with us. Breakfast was nice!Genuine Hotels.com guest review
"Right on US 50 and convenient to many stores"
The hotel was ok. It is an older establishment but the owners kept it very clean. The breakfast was good as it is included in the price of your stay. If you needed anything or had a problem, they were right on it! Very nice people that work there.Genuine Hotels.com guest review
"Small dirty hotel"
We had stayed here in the past without any issues. This time however, we had many issues that will make us look for a different hotel when we come back to this area. When we checked in, the room did not have any towels, was not dusted, the sheets were too small for the bed, and when we went to get more towels at the front desk, were handed dirty and […] torn up towels. We also had spotty wifi service and when we called to report the problem, were told to wander the hotel until we got a good signal. This happened again the next night as well and had to call hotels.com as well as the gm of the hotel to start getting some results. If you have any other options in this area, I would recommend that you check them out instead of staying here Read moreGenuine Hotels.com guest review
"Clean and comfy"
We stopped for one night on our way home from vacation. We paid a little more than we wanted, but it was worth it. The kids had a great time in the indoor pool. The room was very clean and the beds were super comfy! Breakfast was good with several options. We would definitely stay here again!Genuine Hotels.com guest review
the hotel was clean and in a good location for shopping and going into St. LouisGenuine Expedia guest review
"Newer hotel, clean, comfortable"
We were very satifisied with our stay. The bedding was comfortable and the room clean. The hotel itself seemed newer which doesn't hurt. It was a holiday weekend and they said breakfast only ran until 9 AM at check in, but the staff was very accomodating and kept it open late the next morning.Genuine Hotels.com guest review
The person at the front desk wasn't too helpful over the phone in helping us locate the hotel.Genuine Hotels.com guest review
"Great place to stay!"
Friendly staff, comfortable beds, clean room, nice pool and hot tub (though small). Definitely would stay again!!!!Genuine Hotels.com guest review
Good breakfast, good room, smaller but comfortable, just right for the priceGenuine Expedia guest review
Response by Quality Inn O'fallon Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
"good place to stay"
as with all hotels I think they are over priced. this was a good place to stay. staff was very friendly. our room keys didn't work when we first checked in and they found us another room right away. checked and found out they had the fixed the next day. would recommend this hotel to anyone needing a place to stay for a night or two.Genuine Hotels.com guest review
Response by Quality Inn O'fallon Thank you for taking the time to write a review. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
This really was a nice hotel and I didn't have but one complaint. I wasn't aware that since I booked my hotel thru a third party, I had to pay 100 cash deposit. I asked to see the policy and the front desk person showed me something that was not related to why I had to leave a cash deposit. She wasn't rude but she needed to make sure she had the policies […] in order when she tells customers what they need to leave when a debit card could have surficed since that's what I booked the hotel with in the first place. Read moreGenuine Hotels.com guest review
rooms so small you can't turn around in itGenuine Hotels.com guest review
Older Hotel, Glad I was staying only one nightGenuine Hotels.com guest review
"Nice overnight stay for one night"
Easy check in and check out. Less than 15 mins to our event at Edwards Jones in St Louis. Affordable rates than staying in the city hotels. Close to different reastaurants. Bfast has good selection and surprisingly have bacon but also have yogurt and bananas.Genuine Expedia guest review
The hotel lobby could use a bit of a facelift as it looked a little run down. The bathroom was clean and the room was clean. The curtain in the room didnt go over the whole window and I had to put up a towel to hide some light.Genuine Hotels.com guest review
The staff was extremely helpful but the smell of cigarette smoke was terrible.Genuine Hotels.com guest review
The hotel had comfortable beds and pillows although one bed had the sheets on inside out, shower curtain was also hung inside out, the refrigerator was dirty inside so didn't feel we could use it. Although the breakfast was good the bacon was cold and there was no microwave to heat it, the regular coffee was out and not filled in from 7 to 8 while we […] were there, they should have a person over seeing the food area, the area was clean and neatly kept. I would say that we probably won't stay at this hotel again! Read moreGenuine Hotels.com guest review
Had a great time, room was perfect. Love the jacuzzi and pool.Genuine Expedia guest review
The hotel was just right for our overnight stay. The kids enjoyed the pool, and I enjoyed the hot tub!!! It was close to restaurants & stores, very handy.Genuine Hotels.com guest review
Response by Quality Inn O'fallon Thank you for taking the time to write a review. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
I was very satisfied with my stay here. The pool was a bit small but other than that I was very happy with the experience.Genuine Hotels.com guest review
"fine for overnight stay"
Parking was free. Internet worked fine. Bed was very comfortable. Room was very quiet. check in quick and efficient. Decorating could definitely use a facelift . Breakfast was not appealing - everything looked old and stale. This was a fine place for just an inexpensive overnight stay.Genuine Hotels.com guest review
"Easy access to major roads;easy access to dining"
My wife and I really enjoy staying in room 202. We've stayed there twice now for family gatherings. Quiet, clean, comfortable and well supplied (microwave, fridge, ironing board) with items long-distance travelers can use.Genuine Hotels.com guest review
"Need to try harder"
Front desk staff was not very pleasant. Typical greeting was "yeah". Could tell room is not deep cleaned. Dust under/around a lot of items, old socks under bed, etc.. Mini fridge needs a lot of cleaning around door seals, some blackish green stuff growing there. For the rate I paid it was a get what you pay for deal. Pool is very small but kept up ok. […] Location was good for places to eat, etc. If you need a touch and go and get it cheap it will probably work. Read moreGenuine Hotels.com guest review
"Clean, newly carpet and paint ..."
We enjoyed our stay, close to freeway, shopping and the towns we were visiting. The room was clean, new carpet and paint. Staff was friendly and helpful. We'd stay here again.Genuine Hotels.com guest review
"Very Comfortable stay at Quality Inn O'Fallon, IL."
It was very easy to find our hotel, parking was very convenient. Parking lot was well lit. We were greeted time we entered the lobby. The receptionist was friendly and attentive. After check-in she gave us directions to our room and asked if we needed anything else. Our room was very comfortable and secure. Everything seemed very clean and well laid […] out. It was a great experience for us. Even better it came with complimentary breakfast the next morning and we took full advantage of it. Great stay... Read moreGenuine Expedia guest review
"close to where we needed to go"
It was ok but there a lot of noise above us till about 10:25Genuine Hotels.com guest review
Stay was okayGenuine Hotels.com guest review
"Not as convenient as I thought."
The biggest complaint that I have was the carpeting was black and did not show the dirt that blackened my white socks. After showering, (the bathtub spout nearly falling off into the tub, by the way) my feet were blackened mearly by walking across the room and back. I gave the front desk attendant credit, however, because he listened to my complain […] t. Read moreGenuine Hotels.com guest review
RelaxingGenuine Hotels.com guest review
"First stay in area"
I travel a lot for business but have a limited budget. Obviously any hotel is not as comfortable as home. A hotels purpose is to give you a place to stay so their goal is to make is as comfortable as possible. My goal is to minimize cost while staying in a decent facility; clean, safe, and comfortable. This Quality Inn was a good choice. If I am in […] the area again I will stay here. Read moreGenuine Hotels.com guest review
We were very thrilled and impressed to such good quality for the fair price. The breakfast was wonderful, as well as the rooms and cleanliness. Couldn't ask for more.Genuine Hotels.com guest review
We had a great stay and no problemsGenuine Hotels.com guest review
it was a quiet location and close for my purposesGenuine Hotels.com guest review
"St. Louis Trip"
The room was rather small but okay for the price.Genuine Hotels.com guest review
"Great place to stay, St. Louis is too expensive."
Very comfortable. Very convenient. Nice Place. Good price! You MUST eat at Schiappa's, the restaurant in front of the hotel! The food was great and the service there was tops!!!Genuine Expedia guest review
Response by Quality Inn O'fallon Thank you for the positive review of our hotel. We hope to see you again soon.
Very quiet. Clean. Only complaint was bathroom was very small.Genuine Hotels.com guest review
When I signed up for this hotel, it was supposed to be 11 miles from Busch Stadium. The room was very small, particularly the bathroom. It was clean enough but there wasn't an iron in the room like it was supposed to have. The desk clerk was helpful but she had double duty doing hotel laundry. The lady who worked in the breakfast area (which was very […] tiny) chattered all about her personal life. We were tired & just wanted to eat some breakfast. We will not stay here again. Read moreGenuine Hotels.com guest review
"Met the criteria I was searching for."
I had very specific needs for this stay. We had to be close to a family event and we were traveling with someone that had a disability and required the use of a hot tub, and I wanted an indoor pool. The inn met those needs. The staff was personable; the breakfast was better than expected. The bathroom was really small but had good strong bar for assisting […] the handicapped to get over the bathtub side. The beds took up most of the available space and the vanity/sink was outside the bathroom. I would not have been happy staying here for a length of time, but for a short stay it was good. Shopping and restaurants were handy. Price reasonable. Read moreGenuine Hotels.com guest review
We were pleasantly surprised that the hotel was such a nice place. The only complaint was no outside pool but we made doGenuine Hotels.com guest review
"Very good one night stay"
Two of my family members and I needed a place to stay while my mom was having surgery. We did not want to spend a ton of money on a place that we only needed for a night. We also did not want to stay in a dump. This place was very comfortable and well worth the money! The place seemed very clean and the staff was more than nice. Breakfast was basic […] but we did not need a five star restaurant. I would definitely recommend if you need a place to crash for a short stay and don't want to downgrade your expectations at the same time. Read moreGenuine Hotels.com guest review
"Bathroom is too small"
My wife had a hard time turning around in the bathroom.Genuine Hotels.com guest review
"Very Comfortable Beds"
Nice rooms...we'll be staying here again. Thanks!Genuine Hotels.com guest review
We need one night stay in St Louis during our cross-country trip to California. We originally booked Super 8 near St Louis. However, upon check-in, they only had smoking room left. We had to cancel it. Surprisingly, most hotels were sold out because of a Baptist convention and the Cardinals game. After visiting the Gateway Arch museum in the evening, […] this was the closest hotel we can find. Although we had to drive about 20min east, we found it worth the driving. The room is very clean. Bed very comfortable. Bathroom looks like just remodeled. Much better than the Super 8 we looked earlier. Breakfast is a surprise with lots of variety including bacon, sausages, biscuit and waffle. We also took advantage of the laundry room at the end of the hall. Very convenient to the freeway but not noisy at all. Definitely will stay again! Read moreGenuine Expedia guest review
Rooms was clean and comfortable. A great place to stay while visiting. Close to several restaurants and shopping.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )