The National Hotel - Miami Beach

Location location location...absolutely outstanding! For the price it was okay. We stayed in one of the un-renovated rooms which was disgusting. The carpet was so bad we did not remove flipflops in the room. The bathroom was quite awful. All pictures of the rooms on the website are of renovated rooms. If you get a renovated room you will be more than […] satisfied, if not, you will be sleeping in a room 15+ years outdated and very tired...hotel as a whole is very nice, great proximity to the beach. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our first trip to South Beach was fantastic. Walking distance to shops and restaurants on Lincoln and Ocean. The hotel was under renovation but was not a problem. We stayed in a cabana room by the pool. The room was beautiful, very clean, and the view was wonderful. No coffee maker or self-service ice. All the hotel employees were extremely helpful […] and very accommodating. I would definitely recommend this hotel to anyone. Read more

Genuine Hotels.com guest review

For the amount of money paid, the service was NOT to part. Room was outdated and overlooked the construction. Paid for a cabana and the service was awful. Asked for delivery to the room prior to arrival as a surprise and no delivery when arrived. Total disappointment. Better hotels around the are with much better service.

Genuine Hotels.com guest review

Not the big party hotel like so many others are on SOBE which is what we were looking for

Genuine Hotels.com guest review

First night A/C didn't work and the fan sounds like a train when it is running. The bar appears to have stock but when I attempeted to have a drink the vodka bottles were all empty! During a rain storm we were given an umbrella that fell apart when we got just outside the front door. Then one night when it was raining and the cab dropped us off at the […] front door the valet/doorman was too busy to meet us at the cab with an umbrella becasue he was on his cell phone! The construction never seems to stop even at 10:30 pm!! Customer Sevice is not what they are trained for!! SO NEVER TO RETURN IS MY FEELING!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms are old, tiny, uncomfortable

Genuine Hotels.com guest review

Overall the service was excellent. The staff was most helpful and courteous. The amenities (pool, restaurant, bar) above average. The location was as expected (very good). However the room was dark, the bed uncomfortable and the in-room air system inadequate and noisy. I would consider revisiting once the re-modeling is complete.

Genuine Hotels.com guest review

Perfect location for a short getaway to South Beach. Spend the extra money and upgrade to the Cabana Room. Great view of the pool and partial view of the beach (if you're up high enough). Room was clean, spacious and the balcony was nice. Convenient location - just about everything was walking distance from the hotel.

Genuine Hotels.com guest review

I never write reviews but this was a disaster and I have to share my experience. I've been and stayed at the National many times. I have a condo in Miami Beach and was staying there while the rest of my extended family stayed at my place. So I thought the National would be a good idea because I can bring the kids the the pool, etc. They are undergoing […] a major renovation and the place is a ghost town. There was literally plastic covering my exterior window due to the renovation. It was a full blown construction site. They were not apologetic at all. For such a popular and expensive hotel I thought they would at least apologize for any inconveniences it caused, by they did not. Read more

Genuine Hotels.com guest review

Please check if the hotel is under renovation. The first room they gave us had no view at all and the second had the windows covered bc they were painting outside. We have stayed here before and had a great room and view. That's is why we decided to go back. The food at the restaurant is really good, the pools beautiful and there is easy access to the […] beach. Super close to the famous Lincoln Road. We would go back but will ask first a thousand questions.... Read more

Genuine Hotels.com guest review

great hotel loved it

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Please be advised that this hotel is currently remodeling, so there's plenty of noise, especially in the morning. The rooms are pretty standard, no frills. The staff was great; very friendly and helpful. The location was perfect and is right on the beach. The pool was also very nice.

Genuine Expedia guest review

The hotel was under serious re-construction (apparently since October through to February). I would not even call it maintenance as the entire main portion of the hotel was being sanded, re-cemented, entirely new windows and the entire interior of the hotel was dust laden. It was inhabitable in my opinion. I actually had difficutly breathing within […] 5 minutes of being in the room. I was re-located to a portion of the hotel that was not under construction but, not after being up-charged. "Don't like it - call Expedia". I was generally not impressed with the way they handled it..the service was anything but accomodating. Read more

Genuine Expedia guest review

For the price we paid, the hotel room was lacking. Missing things included coffeemaker, the toilet ran on forever and there was visible rust in the tub when taking a bath Obviously, they have leveraged their South Beach reputation to charge a premium price for very minimal stay quality. We recommend the breakwater if you want a nice place to stay on […] South Beach. Read more

Genuine Hotels.com guest review

This has the potential to be a good hotel. Location is among the best and the building is nice. In the current condition the hotel shouldn`t even be offered. Complete renovation is taking place and you get a wake up call at 7 am every day including saturday and sunday with people tearing apart the room next door, the one above and the one below you. With […] all this you can imagine everything is far from nice and clean. When I complained they told me it was Expedia who should have warned me about this. Read more

Genuine Expedia guest review

I regret our stay at the National. The hotel was being remodeled and we were given the room right below the floor being worked on. On Monday morning we were awaken by a drill and hammering...at 8 in the morning!!! We were forced to wake up and have breakfast elsewhere because the construction noise was everywhere. We moved - after complaining - to another […] room away from the main building where you didn't hear the noise ( why didn't they put us there to start with?) In a 3 day stay...having to pack an unpack twice and not being able to sleep in the morning is just unacceptable! Ah! The cherry in the cake: i did not consume anything in the mini bar and was charged 13 dollars! I just called the hotel and was told to call again tomorrow. In sum...there is no relax when it comes to this hotel. Read more

Genuine Expedia guest review

This is a beautiful hotel. The only thing I was dissappointed in was that the entire facade was stripped for renovations. It is the off season so I understand why they are doing it now. On the plus side you can not hear the work being done anywhere in the hotel. The newly renovated cabana rooms are gorgeous!

Genuine Hotels.com guest review

under renovation and no notification about it on expedia when booking. other hotels at same price category offer much better experience for time being.

Genuine Expedia guest review

The location of the hotel was great. Staff was wonderful. Room was poor. Bathroom was very small. Smell in the hallway was awful. I really think they did not change the sheets, just made up the beds. Did not replenish face towels everyday. Air condition was very noisy.

Genuine Hotels.com guest review

Terrible.

Genuine Hotels.com guest review

Needs a complete renovation in the main tower. Started out in a tower room which has not been renovated since the 80s. I complained and they did move me (complimentary) into a Cabana room which was much nicer. Service throughout was excellent but if I hadn't been moved to another room, I would have been quite miserable.

Genuine Hotels.com guest review

We stayed in one of the Cabana rooms and from what I have read and heard while onsite, that is really the only way to go. There was construction on the upper four floors of the main tower of the hotel that was a little annoying, but we got over it after our first drink. That is the only reason why I gave the condition/maintenance a 3 out of 5. The food […] is really good (24 hour room service is a plus for that 3am must have turkey wrap). The drinks are extremely well made (go see Luis at the pool bar). Happy Hour is everyday from 4-7, but be prepared to spend a bit of money on drinks. Really, that is the case anywhere in South Beach. If we ever go back to South Beach, we'll be staying at the National again. Read more

Genuine Hotels.com guest review

The stay was OK- due to basically just using the room to sleep and change clothes then be out for the duration of the day. I found that the bathroom was very outdated. The toilet was that of a public restroom toilet a large turn off. The shower only having half of the glass was very awkward. I am unclear if the intent was for it to be innovative, but […] definately not user friendly. You would have to shower close to the shower head as to to soak up the bathroom floor. The tiles on the floor were also very outdated. Overall the room and especially the bathroom needs true upgrades. Read more

Genuine Hotels.com guest review

We enjoyed our stay, but would warn that there are renovations going on through (we'd guess) the beginning of the new year. My husband found the street noise a problem 7 stories in the air; I slept like a baby. View of the ocean, the location, and pool are amazing!!

Genuine Hotels.com guest review

The hotel is under construction, drilling noise and really bed shape. My room was located in the stairs outside the curdor of the floor... Unbelievable !

Genuine Expedia guest review

Towels were were old and some even stains. There was construction going on the floor right above me. The noise really got annoying. food was pretty expensive like $12 for a fruit platter. The service wasn't bad pool was nice and once you step out the back your on the sand. Overall great experience.

Genuine Hotels.com guest review

Location, Hotel and Service was great! Prices of food and drink way too high! $39 Brunch on Sunday and $15 drinks by the pool! I found myself finding other places to eat and drink as a result.

Genuine Hotels.com guest review

This hotel was very nice, had a great pool and beach location and central location to all the main SB areas. The biggest complaint was that it is currently under construction/ remodel. It was loud at times, and not too attractive currently. The staff was helpful and accomodating. The rooms were adequate size, comfortable. The towels for the beach that […] they provide for a "fee" were like rags. Read more

Genuine Expedia guest review

Terrible hotel and staff - Old, dirty, and currently under construction. Our room smelled of mold and the Internet service did not work. I spoke with Robert at the front desk about the problems, his only offer was to have the IT manager contact me about the internet problem. Two hours later the IT manager called and said he would be to our room in 15 […] minutes, he never showed up. Very, very disappointing. South Beach is wonderful, but avoid the National Hotel. Read more

Genuine Expedia guest review

it is anice nhotel but during our stay it was in rebuilding, so after 9 am it was pretty noise until 4,5pm Otherwise, it is avery nice art eco hotel, the pool area is fantastic; and service on the beach is ok staff at the pool and the beach is very nice.

Genuine Expedia guest review

Unfortunately we were not aware they were doing construction on most of the hotel until we got there (apparently they do inform customers when they book with them over the phone), but when we complained about the noise, were upgraded to a quiet/nicer/more expensive room for free. Staff were generally friendly and helpful, and premises are well kept […] . Read more

Genuine Expedia guest review

The hotel is under renovation. When we pulled up to the front I was disappointed. There were boarded up windows on the top floors. The inside lobby is beautiful. The pools are beautiful and it was nice to be able to walk out and be at the beach. The location was perfect. The room was shabby. The refrigerator was an old "honor refrig". The rug needed […] to be replaced. I would go back, because once the renovations are complete (hopefully they will update the rooms too), the hotel will be beautiful. Read more

Genuine Expedia guest review

The National was undergoing renovations during my stay. Once the renovations are complete it will be wonderful, but had some morning "upgrading/renovating" noise and a little scary looking on the outside with windows boarded up on the floors undergoing renovation. Staff was wonderful! So disappointing to not be able to enjoy fresh air! So many smokers […] it was miserable to sit by the pool and sad to see all the butts in the sand at the beach! Dade county PLEASE help us non-smokers! Read more

Genuine Expedia guest review

We arrived and the room smelt old and musty. We called down to tell them and they moved us to a new room which smelt like someone had just emptied a can of air freshener in the room. The a/c was so loud we had to turn it off to sleep. The next day was when the fun started; maintenance. And not just painting, drilling and hammering all day. The place […] definitely needs an overhaul but they didn't post this on their site. No where was it stated that work would be going on. They should really close the hotel when they do these things because now they have lost a repeat customer for life. Read more

Genuine Hotels.com guest review

Can't find anything bad or wrong. I recommended everyone to stay and have excellent time in NATIONAL hotel.

Genuine Expedia guest review

The National Hotel is a nice hotel to stay if you're looking for a quiet place in South Beach. We stayed in the newly renovated cabana room, which was very pleasant. Only dislike was the lack of drawer space. We stayed for one week and could not even unpack our suit case for the folded clothing. There is only a desk with 3 very small drawers that will […] hold your underwear and swimsuits. The closet has a few shelfs but not enough space for unpacking. It was a struggle trying to shuffle through the suitcase every time we needed to make a clothing change for the day and evening. BOTTOM LINE: NEED A DRESSER WITH ENOUGH DRAWER SPACE FOR TWO WHEN SHARING A KINGSIZE BEDROOM. Everything else was nice and the staff were quick on all requests. Read more

Genuine Hotels.com guest review

Great location, but construction noise the entire stay even though we were told the workers didn't work on weekends.

Genuine Expedia guest review

It was nice, i stayed in miami numerous of times the only problem i had as the room was a little out dated.

Genuine Expedia guest review

Beautiful hotel, great pool, helpful staff and right on the beach!

Genuine Expedia guest review

room condition was poor. shower not working, despite lodging a complaint nothing was done about that. Room not cleaned daily. Room tight, bathroom no space at all, could not even take half a step without colliding with the small space.

Genuine Expedia guest review

Great place to stay. Only complaint is that drinks are very overpriced. $18 a drink!

Genuine Expedia guest review

People very nice and helpful, Have stayed at the National Hotel many times and its always been a great stay.

Genuine Hotels.com guest review

Agreat hotel right on the beach, that is not to big. great service by the staff. we arrived early @ 10am and they redied a room for us right away. we went over and had breakfast, good morning breakfast buffet, and halfway through they informed us the room was ready. one of the best pools i have ever swam in. my wife who hates pools even went in. great […] location right next to lincon road shopping. the cabana room we stayed in was perfect and had a great view over looking the pool. loved this hotel. when i return to miami there is nowhere else i would even consider staying Read more

Genuine Hotels.com guest review

The service is great but I was displeased with the room, mainly the bathroom. I found The bathroom a bit small and the bathtub didn't seem clean. When you take a shower the water didn't drain which left water back up to your ankles. The room had a "stale odor" and for a luxury hotel (which is stated on the website) this should not be the case.

Genuine Expedia guest review

My wife and I had a very nice stay at the National for her recent birthday. The hotel is beautiful, and the location is hard to beat. Staff was very attentive and helpful. The pool area is beautiful, and the chairs and umbrellas on the beach are a great place to spend the day. Only complaint was no onsite parking, and valet was pricy, and the street-noise […] in the city view room was terrible during the weekend. But who needs to sleep in Miami Beach anyway? Overall our stay was great! Read more

Genuine Expedia guest review

it is a nice hotel, very clean and beautiful rooms (cabana rooms) . infinity pool is amasing. very sorry that there is no jacuzi:-(

Genuine Expedia guest review