All hotels in Pleasant Hill, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2250 Contra Costa Blvd, Pleasant Hill, CA, 94523, United States of America, ‏‎855-239-9399
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4.3 / 5Excellent

Score breakdown (from 228 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.5
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel was in very good condition. We found that the lack of television reception was annoying. Picture would jump around sort of like our direct tv does at home when there is heavy rain.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
3.0 / 5Good
"Would stay again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was clean and the staff was helpful and friendly. The hotel is conveniently located near the freeway and is surrounded by restaurants and shops at a walking distance. The area is great too. We requested a room on the upper floor far away from the elevators and the room smelled like cigarette smoke. We requested a room change but the other option was on floor 1 and right next to the elevators and near the lobby. Too much noise for us so we stayed in the original room. The toilet was clogged, the TV signal was not working well and there was no blow-drier in the bathroom (that should be standard in a hotel of this name). In general, we would stay in this hotel again but we had some inconveniences.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Convenient location. Were supposed to have a mini fridge & coffee pot but got neither. A/C leaked all over the balcony & were not able to lower the air enough to keep it cool in the room. Just glad we could open the slider.....
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2014
lisa
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Smallish room. No microwave or fridge. Trying very hard to be trendy.
Genuine Hotels.com guest review
2 night trip Aug 14, 2014
John rice
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
quite rooms, great service and good location
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Kim
US
5.0 / 5Outstanding
"Good business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable, just off the freeway. Good restaurants nearby.
Genuine Expedia guest review
Other trip Aug 10, 2014
Vidalia
US
5.0 / 5Outstanding
"Best hotel I've stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As a military brat, I grew up staying at Courtyards across the country, and this was my first venture back to one in years. I stayed here with my wife while visiting San Francisco for a few days, and it was fantastic. The room was large and comfortable. The bed could've been a little softer, but I like my beds super soft, and these are no harder than other hotel beds. Even with two beds (yes, two; I like my own, OK?) there was still room for a desk and comfy chair and it wasn't cramped. Bathroom was clean and well-lit, although the sink is a bit tight—it's boxed in by two walls and can only handle one person at a time. But the common areas really stood out. It looks like it's just gotten a facelift—clean, modern décor, lots of color. Carpet is bright and unfrayed, walls aren't smudged, lighting is good. I loved that the pool and small gym (it's got a couple treadmills and some dumbbells, not huge but not bad for a hotel gym) didn't close, so we could exercise at 2 in the morning. There's a Starbucks in the lobby for people who like to drop $9 on morning caffeine shots. The hotel is dang expensive, but evidently all Bay Area hotels are, so I guess it's not bad considering, and parking is free. About 25 minutes from downtown San Francisco without traffic; there's a Safeway, a Bed Bath & Beyond, and probably eight or nine fast-food places/cheap restaurants within walking distance. The lobby door locks at midnight, so you need a room key to get in.
Genuine Hotels.com guest review
4 night family trip Jul 30, 2014
Jonathan
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience in this hotel. staff was nice and competent. Everything went smooth in checking in and checking out. Everything was clean and the clientele was in the higher end for people that have more manners..
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel. The only issue I had was the long, black hairs on the bathroom floor when I arrived to my room. I like to feel like nobody else was staying in the room, so it should be spotless.
Genuine Hotels.com guest review
1 night business trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The convenience of the hotel's location and surrounding area of a large variety of shopping and eatery places within walking distance were a big highlight of my short stay. I also really liked the decor and upkeep of my room. Just one thing I would have really liked and found helpful: to have mini fridges in each if the rooms.
Genuine Hotels.com guest review
1 night business trip Jul 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
pleasant but short
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and comfortable, but so so service."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
At our check in (around 8pm) we were told our room (2 queens) was not ready and that we would could have a single king room or go into a double queen with damp floors... Recent shampoo was not dry! not sure why this happened but have been told it was due to the fact we used "3rd party to book". Luckily there were only two of us and we could share the smaller king room. We were comped a free breakfast and when we got there at 930 we're told they were done serving. Not the service I'm used to at Marriott as I travel for business. Place was clean and in a good location.
Genuine Hotels.com guest review
2 night trip with friends Jun 28, 2014
J Passey
US
5.0 / 5Outstanding
"Nice hotel, great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice. My only "complaint" is the way the service in the lobby eating area is handled. Everyone is nice, but the few times I went there, it seemed a bit inefficient. You have to go to the counter to order your meal/beverage/whatever and there is one person there who does everything. If you order a meal, he or she will prepare it and serve it to you while everyone in the line waits. I went downstairs one morning to get a cup of coffee and gave up. Long line and it didn't seem to move. Luckily there is a nice Peet's across the street!
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
nice and quiet, comfy bed, room layout ok, but small for price.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
J & B, June 2014
US
5.0 / 5Outstanding
"Hope to stay here again soon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and comfortable room. Across the street from dining and shopping. A great cup of coffee on my way out the door at 4 AM to catch a flight would have been nice, but you can't provide everything.
Genuine Hotels.com guest review
2 night business trip Jun 25, 2014
Michael
US
4.0 / 5Excellent
"Pleasant night in Pleasant Hill"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was looking for a simple and nice night in Pleasant Hill for a family of 4 (with two under the age of 6). This was a midway point on our way to Sonoma Raceway and wanted to have the flexibility of dinner options, recreation and comfort and the hotel did not disappoint. As planned, we were perfectly located, walking distance to downtown and enjoyed a great evening with the kids. Came back to the hotel with a treat and ate in the cool and comfortable lobby. The pool was convenient and the kids had a blast. Overall great experience.
Genuine Expedia guest review
Other trip Jun 29, 2014
B
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
No room in sink area for hardly a toothbrush! Noisy. Hard bed . Never go back to any Marriott
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Family Events"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great. Quality of property and services excellent. Have stayed at this property before and found quality & services consistently good.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
TS Hofmann
US
4.0 / 5Excellent
"Very good experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was nice and clean. Room lacked fridge and breakfast not included, but still a good value for the price. Location was great, convenient to freeways and walking distance to lots of good shopping.
Genuine Hotels.com guest review
1 night trip Jun 12, 2014
DB
US
5.0 / 5Outstanding
"Convenient Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was impeccable.The bed was comfortable. The check in was fast. We stayed three nights but would recommend for longer stays.
Genuine Hotels.com guest review
3 night trip Jun 13, 2014
World traveler
US
3.0 / 5Good
"Too noisy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Have stayed there before and it was fine but this te got a room that faved the street and it was extremely noisy . Ask for room from nor on facing parking lot .Pull out bed very uncomfortable ,
Genuine Expedia guest review
Other trip Jun 9, 2014
rachel
US
5.0 / 5Outstanding
"Close to restaurants and quaint down town shops!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleased with the hotel and proximity to everything.
Genuine Hotels.com guest review
3 night trip May 23, 2014
Ingrid
US
4.0 / 5Excellent
"Comfortable and reasonably priced"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Enjoyed our stay. It is near family and allowed us to easily spend time with them. Hotel and room were clean and comfortable.
Genuine Hotels.com guest review
2 night trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Moms Day Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great. Room was exactly what I needed. I have stayed at this property before and all experiences were consistently good.
Genuine Hotels.com guest review
1 night family trip May 10, 2014
T. Hofmann
US
4.0 / 5Excellent
"comfortable hotel for business stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, comfortable, nothing fancy but just what I needed for a short stay overnight on business.
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Gorgeous, new, clean, updated, but SMALL room (single king) without much counterspace around the sink - but that's my only "complaint." The lobby is awesome, with bar/bistro and separate TV seating area, which was busy during NBA/NHL playoff weekend. A great location, near freeways, and lots of small shops and eateries just across the street. The odd numbered rooms are probably quieter since they face the parking lot instead of a main boulevard.
Genuine Hotels.com guest review
2 night trip May 2, 2014
Grandma Cat
US
5.0 / 5Outstanding
"Nice hotel, very centrally located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I was pleasantly surprised by the state of the hotel upon arrival, the expedia pictures come no where near doing the hotel lobby justice! It has a beautiful, classy feel to it, and the hotel staff was awesome, even gave me a short walk-around tour of the hotel since I had never been there before.
Genuine Expedia guest review
Other trip May 4, 2014
raven
US
5.0 / 5Outstanding
"Walking distance to many shops and restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I come out to the Bay area each year on business and this is where I stay every time. The value is hard to beat. I am centrally located to where I need to be during my time in the area. There are plenty of dining options within walking distance or a short drive from the hotel. Easy access to the freeway (680) so that I can travel to other great stops in the Bay area like Danville.
Genuine Hotels.com guest review
2 night business trip Apr 25, 2014
Kevin
US
5.0 / 5Outstanding
"Stylish, clean, good value, convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel! Recently remodeled. Very clean. Stay here--you'll like it.
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
Jim B.
US
3.0 / 5Good
"Decent hotel, but freeway noise is bad"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Decent hotel. Freeway roar in rooms facing interstate 680. Need double pane windows.
Genuine Expedia guest review
Other trip Apr 27, 2014
S
US
5.0 / 5Outstanding
"Love Pleasant Hill"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Location near the center of Pleasant Hill with good restaurants within walking distance.
Genuine Hotels.com guest review
1 night family trip Apr 19, 2014
Heidi
US
4.0 / 5Excellent
"Great stay but the food lacks"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The former restaurant is now a downsized Starbucks type facil. that actually is a Starbucks franchise but very limited in its offerings. This was critical because there was never even the usual instant coffee in the room (though there is of course supposed to be) which was clearly an oversight by the service person cleaning the room and otherwise doing a good job. Coffee is a critical issue for us first thing in the morn!
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
"Fresh, clean and quiet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was in very good condition, looked like it was recently built or upgraded. Property and room were invert good condition, well maintained and clean. Amazingly quiet room, I was next to elevator and never heard noise from the elevators or voices in the hall. Very private. Food service area in lobby was clean and offered very tasty, if limited menu. Starbucks coffee. Would recommend this hotel for business and pleasure stays.
Genuine Hotels.com guest review
4 night trip Apr 3, 2014
Bill
US
5.0 / 5Outstanding
"Stay at Pleasant Hill Courtyard by Marriott"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the hotel 4 nights. The hotel room was always clean and fresh. Everything was fine. Would be nicer if a small refrigerator was in the room (or drinks for sale by the front desk were a bit cheaper). Overall, though, it was a nice place to stay, especially given the very competitive price.
Genuine Expedia guest review
Other trip Apr 8, 2014
Marc
US
5.0 / 5Outstanding
"Right in the middle of everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room in regular room to comfortably visit with another couple
Genuine Expedia guest review
Other trip Mar 23, 2014
A Traveler
US
4.0 / 5Excellent
"Great location & room at a fair price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Usually stay at Hyatt House when we go to Pleasant Hill but other than the fridge and kitchen you get there, Courtyard meet or exceeded what's offered over there at a better price. Will stay here again.
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
Fred J
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The man at the front desk was so nice and welcoming! I will always stay here when I come to visit!
Genuine Hotels.com guest review
1 night trip Mar 8, 2014
Jacqueline
US
4.0 / 5Excellent
"Good for a quick trip."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed there while attending a function in Crocket. The hotel was well run and comfortable. I would have liked a more service oriented restaurant (you order at the counter) and coffee for two in my room ( had one packet only). Other than that it was good.
Genuine Expedia guest review
Other trip Mar 3, 2014
Andy
US
4.0 / 5Excellent
"Good for a quick trip."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed there while attending a function in Crocket. The hotel was well run and comfortable. I would have liked a more service oriented restaurant (you order at the counter) and coffee for two in my room ( had one packet only). Other than that it was good.
Genuine Expedia guest review
Other trip Mar 3, 2014
Andy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
good hotel but the bistro a little pricy for a three star.
Genuine Hotels.com guest review
3 night trip Jan 24, 2014
A Traveler
US
5.0 / 5Outstanding
"always a pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel a lot for work, the Marriott makes it so relaxed and comfortable that really helps.
Genuine Hotels.com guest review
2 night trip Jan 16, 2014
Dana
US
1.0 / 5Poor
"hotel review"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Everything was pretty basic and okay. Would've given a somewhat good review but what made it not so good was their breakfast. They offered us breakfast for an additional fee. Sure no problem, so we paid the additional $15. Up until then, still no problem and it was okay. For breakfast there was no buffet style like most places offer. We had to stand in line, with one lady at the register, it took foreeevvverrrr. Can not imagine if there were a group of kids in a sports team or something. We placed our order, it was only on limited items, and I was confused if we had to pay the difference if we went over $15. One breakfast cost between $8-$10, seriously?!! We didn't need to pay the difference but I was so confused with what was included or not included. Then we sat with a number at our table so our server could serve us the right order. Food came out quickly (half of our order, we only had 3 orders) but where were the condiments? we had to wait and wait and wait till our last plate was served and then was finally able to ask for ketchup, seriously?!!! Sorry will never go back. In the morning would like to just get some quick breakfast and get back on the road. Traveling is time consuming and difficult so eating should not be this difficult too.
Genuine Expedia guest review
Other trip Jan 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I always stay here when I need to get away. It's walking distance to lots of shops which is nice since parking around the area is limited.
Genuine Hotels.com guest review
2 night trip Jan 10, 2014
Tammy
US
1.0 / 5Poor
"Dissapointed in hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
location was great. hotel room clean. located next to laundry room. when dryer or washer was spinning entire room wouid shake. walls, furniture and fixtures. two nights of screaming and yelling hotels guests next door and across hall, notified night person. noise continued until 5am. Hotel breakfast ends at 10am, while good for business, not good for family vacations. area has great access to restaurants and entertainment. Shame hotel is run in such a poor fashion.
Genuine Hotels.com guest review
4 night family trip Jan 2, 2014
Bill Adams
US
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel amazing staff
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2013
Adrienne
US
1.0 / 5Poor
"Room was very, very small; beds were very hard."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We were charged for someone else's restaurant charges. It was taken off our bill once I went to front desk and asked them to go through receipts. The counter in bathroom was very small. It was noisy. Not a comfortable experience.
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
US
4.0 / 5Excellent
"Good family hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Courtyard by Marriott in Pleasant Hill is a nice place to stay with family. It is one of the few hotels in the Walnut Creek area that has rooms with two queen-size beds. Restaurants are close by and our grandchildren liked the indoor swimming pool. The lobby can be really noisy in the evening when people hang out to watch TV and talk and drink but once you are out of the lobby the hotel is quiet and comfortable.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2013
Linda
US
4.0 / 5Excellent
"Really good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It wAs awesome. Very clean. Staff was very as well.
Genuine Expedia guest review
Other trip Dec 31, 2013
Jesse
US
5.0 / 5Outstanding
"WOW! What exceptional service!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have to mention Deonte at the front desk, what awesome service! We were a little disappointed with our original room size, this was not a problem for Deonte, just an opportunity for him to show us what service is all bout. Within minutes we had a complimentary upgrade. No hassle, no fuss. Wow! Im so impressed! Super clean hotel...and it smelled really good in the halls, I don't know what they used but it was fresh and clean.
Genuine Expedia guest review
Other trip Dec 30, 2013
Sona
US
4.0 / 5Excellent
"Error of management"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was put in a room for the disabled with one small mirror in the bathroom. When I complained the staff did not realize that I was not in a regular room. And thought is was due to the fact that the rooms were remodeled. I'm very near sighted And could barely manage to put on my makeup. I've stayed there when I visit family for about 15 years and this is the first time I was not satisfied. I guess I'll just remind them to put me in a regular room when I visit again.
Genuine Hotels.com guest review
3 night family trip Nov 28, 2013
A Traveler
US
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