everything was perfect about this hotel with the exception of the bed. not up to Marriott standards. we were surprised at how uncomfortable and squeaky the bed was. other than that, the room was clean and quiet. staff was friendly.Genuine Hotels.com guest review
Cost was significantly higher than other quality hotels nearby. It was similar to holiday inn express and definitely not worth the price.i was very dissatisfied.Genuine Hotels.com guest review
"Comfortable clean hotel"
Room was nice and clean. Centrally located. Reasonably priced, but no complimentary breakfast. Coffee maker is in room though. Overall, we were very satisfied.Genuine Hotels.com guest review
"Not enough towels and shampoo"
Everything was great - I would have rated it a 5 all over, except there were 4 of us and only 3 towels, and there was not enough shampoo and conditioner for a family of 4 in the one teeny tiny bottle provided.Genuine Hotels.com guest review
"Designed For Families!! : )"
Hotel is really nice and very clean! I loved the indoor pool and hot tub!Genuine Expedia guest review
Response by Courtyard by Marriott Pleasant Hill Thank you so much for taking the time to provide your feedback for our future guests. Sp glad you had some time to enjoy our 24 hour pool! We really appreciate your business and hope to see you at a Marriott property again soon!
"Same Time Next Month"
My wife and I spend one weekend a month in the Bay Area. We are from Roseville (near Sacramento), and we have family in the Bay Area. We stay at the Courtyard because we like the location. We usually get a good deal on Expedia if we book at least two weeks in advance. The hotel is clean, the desk staff are friendly and efficient. I would recommend the […] hotel for anyone that needs a nice hotel, centrally located to all areas of Contra Costa County. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Pleasant Hill Thank you so much for taking the time to provide your feedback for our future guests. We really appreciate your business and hope to see you back again soon!
Staff was very friendly!Genuine Hotels.com guest review
"Comfortable, clean and good service"
Location is at a very busy intersection, but is convenient for food and other services. Personnel were very courteous and efficient. Room was clean and comfortable. I would stay there again.Genuine Hotels.com guest review
The staff was wonderful. The first room they put in smelled like smoke, even though it was a non smoking hotel. They changed me to another room promptly. There does seem to be a problem with the air conditioning units. The fan won't stay on for the air conditioning. I kept having to turn on the air all night long.Genuine Hotels.com guest review
"Home away from Home"
This Courtyard is very close to Pleasant Hill's Crescent Drive. It is walking distance to Starbucks, the movie theatre, Jack's restaurant etc. Love staying here.Genuine Hotels.com guest review
"Nice and clean. Upper end"
Great location, new facility feeling. Modern. Quiet. I will consider stay there again if traveling there. The coffee shop closes too early but it's ok. The water is not free but same everywhere.Genuine Expedia guest review
"Great Staff At This Hotel"
Staff is over the top friendlyGenuine Hotels.com guest review
The hotel was very clean. Guest services was very helpful and provided whatever we asked for. The hotel was near many wonderful restaurants and we could walk to the movie theatre. We enjoyed our weekend and plan to return to the hotel in the future.Genuine Hotels.com guest review
"Convenient and clean"
I am not familiar with the area at all but made a 3 night trip to visit a sick friend who lives nearby. I chose this hotel because of the free wi-fi and free parking as I am completely against hotels charging extra for these things! Plus, I didn't want to stay somewhere too big because I like to get in and out fast and not have to be in the elevator […] through 20 plus floors. There are 4 floors in this hotel and when I checked in, I was asked which floor I wished to stay on. I chose the 4th floor due to reading some other reviews about hearing people walking above you. I was very happy with my room. The hotel is also in a convenient location within walking distance to drugstores, restaurants, movies, shopping...But, if you find yourself not wanting to leave, there is a mini bistro in the lobby which serves Starbucks coffee and some food. I will be staying here again! Read moreGenuine Expedia guest review
Very nice community...Genuine Hotels.com guest review
We were able to sleep so very well at this hotel. There was no noise to be heard through the walls or in the halls, the beds and pillows were wonderful and the cleanliness outstanding. The location was perfect - we didn't have to travel more than 8 miles to our farthest point of interest and there was great food options and browsing across the stre […] et. Read moreGenuine Hotels.com guest review
"very near by restaurant and convenience store"
Missed the complementary breakfast.Genuine Hotels.com guest review
"Great Staff & Great Rooms"
Overall very nice place! Everyone very friendly and concerned about any extra needs we may have had! Very clean, comfortable beds, with exceptional bedding! Great coffee in room and affordable food down in the cafe! Would highly recommend!Genuine Hotels.com guest review
"overall great experience"
The hotel was nice, the rooms were comfortable, and the surrounding area was pleasant. We were able to get most of our rooms close to each other. The 24 hour pool and fitness center were cool. Restaurants and a theater are within walkimg distance. It was a great place to stay.Genuine Hotels.com guest review
Flawless couldn't ask for a better place to stay. Two big thumbs up!!!Genuine Hotels.com guest review
Response by Courtyard by Marriott Pleasant Hill Thank you so much for taking the time to provide your feedback for our future guests. We really appreciate your business and hope to see you at a Marriott property again soon!
Not bad just not as I remembered it to be last. Rooms had a moldy smell in rm 321Genuine Hotels.com guest review
"PH Marriott Review"
I have stayed at this property before and find that the experience is consistently excellent. Would recommend this property for anyone traveling in this area.Genuine Hotels.com guest review
I truly enjoyed my stay at the Courtyard Marriott. The staff was very courteous, the rooms were very clean and I felt safe when I stayed there. I was able to walk to many different shops and enjoyed my stay. I will return to the Courtyard Marriott again.Genuine Hotels.com guest review
"Close to shops and restaurants"
I had a wonderful stay. I enjoyed the jacuzzi. Room was large and clean. Close to shops and restaurants. Really close to Walnut Creek.Genuine Hotels.com guest review
"Clean Comfortable Room"
Location is great. Walking distance to shopping, movies and restaurants. Not too far from BART. The room was very clean and well decorated, if a bit small. There is no fridge (which is why I have a 4 for the hotel service), but one is available on request. Our room was on the first floor, near the pool area and looking out onto the parking lot; but, […] we rarely heard any noise from outside the room. We did hear a neighbor snoring, but only if we were very quiet. Check-in was quick and easy, and the front desk clerk was very friendly and professional. Definitely recommend staying at Courtyard. Read moreGenuine Hotels.com guest review
"Comfortable and Friendly"
The only things that I was marginally unhappy with were the towels are really scratchy terrycloth and the remote control did not allow for the guide function. When out of town it's hard to know the TV lineup when you have to go channel by channel. But neither were enough to complain or spoil my stay.Genuine Hotels.com guest review
The hotel is conveniently located just off the interstate. It is also a very short walk from some excellent restaurants and shops. The staff was very friendly and the room had everything that I needed for short business stay.Genuine Hotels.com guest review
The stay was great. All staff members were very pleasant.Genuine Hotels.com guest review
Ice machine on 2nd floor didn't work , needed 6 different keys for same room . Staff very good and helpful .Genuine Expedia guest review
Closet doors need lubricating. Balcony door difficult to open/close.Genuine Hotels.com guest review
"Nice Hotel Good Location"
NIce new hotel, great little and very convenient restaurantGenuine Expedia guest review
Entirely satisfied with our stay. Property has been recently renovated and a lot of thought appears to have gone into incorporating the items most attractive to guests. Particularly worthy of note is the quality of the staff. They seemed to anticipate our every need and were most courteous, welcoming and helpful. I would rate the "Quality of hotel service" […] as a 6 on the scale of 5 and would definitely return again when staying in the Bay area. Read moreGenuine Hotels.com guest review
"A nice experience."
I enjoyed this hotel very much. Last time I stayed it was under construction. This time all work was finished and it was very pleasant. Staff was friendly. Location was ideal. Room was just what I needed and close to my destination. I will stay again and hopefully in the near future.Genuine Hotels.com guest review
"Disappointed about paying for breakfast"
I'm getting so used to hotels/motels at least offering a continental breakfast, if not a full breakfast. My fault I didn't check, but definitely no free food here. That being said, the hotel itself and the rooms were nice and comfortable.Genuine Hotels.com guest review
"Not What You'd Expect From Marriott"
I should have brought my own pillow, but then again, I should have brought my own bed. Not the comfort I expect from the usual Marriott comfort. A sub par room w maids forgetting to empty trash and noise from nearby freeway a distraction. Save your moneyGenuine Hotels.com guest review
very convenient to local shopp[ng and resturants, walking distant, staff was very helpful,clean room,Genuine Hotels.com guest review
Only complaints - no small refrig to keep leftovers fresh and the space for the dressing area is marginal. There is a huge room for toilet and bath and the door opens up into the only space for sink and shaving etc. Someone who didn't know what they were doing designed that part of the room.Genuine Hotels.com guest review
My stay was great, the staff was very nice. The only down was when looking at the rooms it stated they had bathrobes and when I received my confirmation it was in print there was bathrobes, but th location didn't have any.Genuine Hotels.com guest review
It was great. Room was just fine.Genuine Hotels.com guest review
"Great hotel for a short stay"
Stayed for one night for a party in town. The room was clean and comfortable. Staff was very friendly.Genuine Hotels.com guest review
"Great Hotel For Family"
A great place to stay at a great price! Plenty of stores and restaurants within walking distance.We checked in very late but Stephanie was an absolute pleasure and had us checked in and up to our rooms in no time. We will be back!Genuine Expedia guest review
The staff was excellent, being professional, friendly, and well informed on amenities in the near area. There was a mediterranean restaurant within easy walking distance which was simply wonderful- Mazzo's...Genuine Hotels.com guest review
I loved this hotel. The service was fast, the room was very comfortable, and the location was great. It was a few minutes from the BART station and a minute from the freeway. Easy access to most necessities without paying the price of a San Francisco Hotel room. One thing that is a good thing to know is that the walls are pretty thin. You could hear […] the conversations people were having in the next room over. Didn't seem to both us at all, but is a good thing to know. Overall, I would highly recommend this hotel. It was very up to date and modern. Read moreGenuine Hotels.com guest review
"Great hotel , nice"
The hotel is in a nice area, food places are everywhereGenuine Expedia guest review
"Front desk refused to give us the room we booked"
We booked one room with a King bed through Hotel.com and received an email from Hotel.com saying that our room is confirmed and we did not need to do so. We arrived at 10:40pm or so. At the check in, the attendant gave us a 2-queen room. I asked if they have a King-room reserved for us since we booked a King room. She shook her head firmly and said […] no. Fine, I thought. We got in the room and found that it was a handicap-access room with a low-quality, low-flow shower head. The water flow was so weak and I felt so cold in the shower. Read moreGenuine Hotels.com guest review
"Nice room but hard bed."
The room was large and very clean. The decor was modern and looked quite new. The only bad thing was that the bed was very hard, and there was no microwave or refrigerator. I would have appreciated more light(s) in the room. The front desk clerk was friendy and helpful. Many restaurants, shops, and a movie theater nearby.Genuine Expedia guest review
"Nice place to stay"
We loved that the pool/hot tub/gym were 24 hours.Genuine Hotels.com guest review
I was very pleased with the overall value. The staff was friendly and helpful. The rates were quite good relative to other locations nearby. The breakfast buffet was excellent.Genuine Hotels.com guest review
From the staff to the room, everything was great, I'll definitley be back very soon.Genuine Hotels.com guest review
it was good. The room was a little noisy because it faced the highwayGenuine Hotels.com guest review
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