"stay was just ok"
My stay was just ok. The front desk attendant was very helpful. The bathroom was very small and cramped. But ok for a one night stay.Genuine Hotels.com guest review
hotel was not clean and is desperately in need of new beds and pillows!Genuine Hotels.com guest review
"Pretty Scary - Very Shady!!!!!"
If I could give an negative rating I would - how on earth this place recieved 2 stars is beyond me! My overall would be a negative 10. Cleanliness - negative 10. I checked in at 5:20pm and checked out about 3 or 4 hours later I didn't even stay. After check in I went and visited with my daughter and came back, again a few hours later, entered the room […] to find a cockroach crawling on the TV. The door of the room was not secure to the door frame. Someone could have easily opened the door, even with it chained and locked. Very scary experience for a woman traveling alone. I'll never stay at another America's Best Value Inn - not even if its free. And you might want to warn people that there are residents living at the hotel. Again pulling up to realize there are not just other guests but actually residents living there - lots of shady people coming and going - wandering around with their doors open - smoking and drinking... did I mention it was scary!!! Read moreGenuine Hotels.com guest review
Minimal effort put into every facet of hotel. Entire hotel dingy, first thing we did was check for bed bugs. Out dated television, not enough electrical outlets. (Had to move couch to plug phone and laptop had to go in bathroom) . Only use as last resort. It was affordable, but still not worth. My wife was worried about safety.Genuine Hotels.com guest review
"Don't ever stay here!"
Filthy room, very old furniture, awful bed!!!Genuine Hotels.com guest review
For the price and location we were very happy with our stay. The room was very clean, we had a King that had a pull out couch, both were VERY comfortable. We got in fairly late (around 10:00pm) and checked in quickly. There were not sheets or a blanket for the pull out but a call to the front desk took care of that within 15 minutes. I was worried about […] a 2 star establishment but had no other choice as everything was booked. Pleasantly surprised! Read moreGenuine Hotels.com guest review
After checking into our room, the first thing we noticed was that our toilet was very dirty. There was some type of yellow grime left in the toilet, like it wasn't cleaned. Very disgusting. The bathroom also was dirty. We noticed lots of hair in places it shouldn't have been. On one of the beds, the fitted sheet did not fit and kept coming undone. We […] were definitely not sleeping on that bed because we were not going to have a chance of touching the mattress. Also, the free Wi-Fi was non existent. We were so disgusted of the room's cleanliness, that we would wear sandals or socks because we did not want our feet touching the floor. Thumbs Down. Read moreGenuine Hotels.com guest review
"You don't have my room? REALLY?"
I called and confirmed that I would be a late check in. I prepaid for this room and chose two queens as I had another couple with me. All they had when I got there was a king. He brought a rollaway in for me. I'm 6'4 and not happy. Tv didn't work. No discounts or refunds offered.Genuine Hotels.com guest review
"Needs some tlc."
We had a telephone that didn't work. Lights that didn't come on. The free wi-fi wouldn't let me connect and when it did it was so slow that I couldn't draw from it. The rest room had dirt on the sink counters. The office girl was sweet and the beds were comfy. Wouldn't stay a second time.Genuine Hotels.com guest review
Good hotel if you are a heavy sleeper. Walls are very thin and can hear everything, even when your neighbor turns on the light. If you are a heavy sleeper is great if not, you might want to think of somewhere else to get some sleep.Genuine Hotels.com guest review
liked roominess of room and good size private bathroom. great breakfast selections and many stores and restaurants nearby. good service and clean room. great value for the price. would stay there again. stayed there to attend the car craft mag. car show in du quoin Illinois.Genuine Hotels.com guest review
"Good location near everything needed."
Great and I will stay there next year too!Genuine Hotels.com guest review
The hotel was frightening. Doors are paper thin. Very loud. Bed was very uncomfortable.Genuine Expedia guest review
"A place to meet"
My fiancé and I rented a room for three days so that we could meet up halfway; we are currently long-distance. The room was decent, but it was difficult to move around because there were so many chairs. Normally, I wouldn't complain about having too much furniture, but there were three chairs, a couch, an ottoman, a table and a desk crammed into our […] narrow room along with the usual bed and entertainment center. Read moreGenuine Expedia guest review
"Good overnight hotel for visiting the University."
The staff was friendly and helpful. The other customers were also friendly. The room was clean. New bedspreads..Bed was comfortable. Not noisy. Had a frig and microwave. Lots of food choices nearby. 11 miles from campus. Plenty of security camera's watching the halls. This is an okay place to spend a night. Not fancy.Genuine Expedia guest review
I booked a room with king size bed we got 2 full size beds the covers were tattered and torn customer service was greatGenuine Hotels.com guest review
"Not to bad overall"
Wasn't the greatest, pool was way to hot but overall we enjoyed the night.Genuine Expedia guest review
Stay was ok, building was old could use some updating/modernizationGenuine Expedia guest review
The room was awful. Started with door was hard to open, then when I got it open I could barely get the door open all the way. Once the door was shut I could see daylight coming through the door. The clientele I saw coming in and out was less than desirable. The only reason I booked was because it was graduation weekend and the only hotel available. […] Wrong! Read moreGenuine Expedia guest review
Fine for a short overnight stay. Front desk employees helpful and friendly. Condition of room - clean but in dire need of updating. Room also had a strange odor about itGenuine Hotels.com guest review
"Just as name suggests"
This is the best value hotel if you are on a budget. Don't expect anything fancy.Genuine Hotels.com guest review
Walls are paper thin. Room was right by metal staircase and was unable to sleep due to noise level. Staff very nice.Genuine Expedia guest review
The service was good nice customer service.... However the cleanliness of the room was just terrible the table was sticky the blanket had smoke burns in them the pillow case had juice stains on them it was just bad.Genuine Hotels.com guest review
"wont return :("
well, lets see there is a bar downstairs, and people that stay there and drink then run around banging on doors, cursing people out for hours in the middle of the night was a little upsetting but from the moment we sat on the bed, whose sheets popped right off because they were the wrong size, i knew we may be in for a problem. sent my son to get ice.. […] oopps its broken, so sent him to the gas station to get some. put it in our cooler NOT THE REFRIGERATOR, which over the weekend leaked all over my suitcase of clothes. they had to be laundered before my grand fathers funeral. not that i didnt have enough to do i need to be online.. nope cut out every 5 to 15 min. the people that work there were very nice, they apologized for the connection, said they told their boss of that problem before to no avail. they were extremely apologetic about the crazy loud people. and cleaned the room well when we were out. so no problem with them Read moreGenuine Expedia guest review
"Location ok for Garden of the Gods"
The room that was confirmed on the reservation was not what was provided. Staff very nice even though they would not change the room. Room was okayGenuine Hotels.com guest review
Quiet , clean , comfortable . I would recommend this hotel .Genuine Hotels.com guest review
"Sorry, cannot comprehend "title of review"!"
Stayed 3 nites, we've spent 25 yrs, managing apts. & husband now wks at a resort in a tourist town. He noted the slow sink, paint scraped off wall by a chair, where he works, that would never be tolerated. Reported slow sink when checking out. it was clean,though!Also had a refrigerated mini bar sitting on chest and it covered most the mirror on wall. […] Needed a separate place for it !!! Read moreGenuine Expedia guest review
You could tell building was older but room and bathroom very clean. Bed comfortable. Quiet for location . Breakfast very nice variety. Staff very pleasant. Well worth the money if you do not expect fancy.Genuine Expedia guest review
For the money it was well worth it. The hotel staff was VERY nice and pleasant. It was clean and affordable and great location next to a gas station and restaurants.Genuine Hotels.com guest review
We arrived to the hotel at 9:45pm, she had no record of our reservation, and although I provided my email confirmation She proceeded to make us stand at the front desk with our 3 children for 25 minutes. The first room she issued to us was clearly not touched after the previous client left, one bed made, the other completely ripped apart. No sincere […] apologies offered. Read moreGenuine Expedia guest review
The hotel was conveniently located right off of highway. The staff was friendly and helpful.Genuine Expedia guest review
"Easy and reasonable"
This is a reasonably priced hotel. We found it easily traveling on a 2 day trip from Georgia to central Illinois. Would stay there again.Genuine Hotels.com guest review
Marion,Il is always under road construction. Motel a bit hard to get in and out of. For the price, fine motel Strong smell of cleaning fluid in halls. Breakfast OK. Nice king bed. Would have wanted a nicer place if wife had been with me.Genuine Expedia guest review
"Nice place to lay your head"
Staff was very helpful. Room was clean. For the price it was a good place to get some sleep.Genuine Expedia guest review
"Not what I expected."
Though I booked a room for pets through Expedia Americas Best Value Inn in Marion, IL, didn't have that record so relocated us to a smoking pet room with two beds instead of the king bed/nonsmoking room we had reserved. No smoking smell was there though the room had been "overwhelmed" with cleaning materials to cover it up. The hot water was luke warm, […] the heater was set up to work on a motion sensor so that meant when we were asleep it didn't work. It was near zero outside so it got a little chilly inside. The motel as in dire need of remodeling. Staff friendly and helpful with requests. Read moreGenuine Expedia guest review
"Good place to stay and well priced"
Got worried when I saw the bar next door (rough crowd that night). But once in our bedroom (building behind) it was surprisingly really quiet. Your stay will come with a token for a free beer at the bar next door (FYI: IT IS ONLY FOR BEER!). If you need a night to rest while doing an 18h drive, this is the place! Price is right too!Genuine Hotels.com guest review
"Just a newer Bates Motel"
Our family was driving home to Colorado from Florida, and this was just a pit stop. As we pulled up, there was a girl getting arrested in the adjacent parking lot and there were 4 cop cars. There is a liquor store attached to the motel, which seemed to attract some interesting people. I am far from a snob, but this place is somewhere not suited for […] families with small children. The room smelled of carpet powder, furnishings were very dated, towels were like sand paper, and NO hot water for showers. This is just the perfect example of getting what you pay for. Stay on the other side of the highway--the area is much nicer and the motels that cost more are well worth it. Luckily, Norman Bates' mother didnt make an appearance that night! Read moreGenuine Hotels.com guest review
"close to highway"
stay was ok but I only stayed one night but was charged for two shouldve gotten a discount since i stayed only for one night...Genuine Hotels.com guest review
"OK, but you get what you pay for."
We stayed 2 nights due to needing to be in Carbondale for a graduation. We knew going in that this was a low budget hotel and only needed someplace to lay our head at night. The staff is excellent! They were very friendly and extremely accomodating. However.... We were on the first floor. The room was very humid and had a funky old smell. It was clean, […] the beds were very comfy. And we were not charged extra for the 1 1/2 inch water bug that was climbing the wall. The staff took care of it quickly. They did offer us another room but my husband did not want to move. The hair dryer did not work. Ok well I lied, it worked for 5 seconds and then promptly overheated. The toilet was clean but the seat was extremely loose. Made for interesting potty time. If in a pinch I would stay again, but only if there were no other choices. Read moreGenuine Hotels.com guest review
"This is more of a list than a review"
10/19/14 ol m Naperville, Illinois
There was a very strong, decay like smell in the breakfast area I saw people barbequing on their balcony there was a broken refrigerator in my room and it smelled really bad inside I saw a roach crawl into my room from outside. But on the plus side the sports bar connected to the hotel looked nice.
09/16/14 Franz V Valparaiso, Indiana, United States
I was impressed with this pet friendly budget hotel. The rooms were very spacious and all the furnishings seemed new. Very nice full sized couch and a nice desk and chair for computer work. I would highly recommend this hotel if you are passing through. Not the ghetto at all. Take a look at it through google streets and see for yourself. Everything was very clean. The breakfast was decent and well attended. Thumbs up on this one for sure!
08/31/14 Shannon1963 Indianapolis, Indiana
We pull up and there is a bar / liquor store attached to the place, great I said then We were to have a non smoking room I took the key drove around bldg and there were ppl sitting out side partying this is at 2 pm I went to room and it smelled so strong of smoke I said no way it triggered my asthma that fast plus I have 2 small kids I do not want exposed to this drinking and carrying on So then I was given another room with no carpet that still had a slight smoke smell and signs of smoking such as burns of telephone blankets with holes I said ok it's only for 2 nights and we can just sleep , The rooms are very small the bathroom is smallest I have ever been in the pool area very small and smells strongly of mildew I only paid $50 per night but these rooms are not worth $25 it is a very ran down place and needs a lot of work, not a family friendly place but a place for ppl who want a sleeping room after they party at the bar
"Not the Marriott"
08/16/14 Sean T Kalamazoo, Michigan
We ended up at this place due to back to school parents booking up all the local hotels. Unable to find anything else in town and not wanting to drive any further we figured it couldn't be too bad for one night. It turned out I was wrong. Many of the people here are tenants. They live here. Some including their dogs. The place is certainly not very inviting. Think of the less desirable part of a city turned into a motel. After check-in. We headed towards the room and found police in the parking lot. A little while later there were 6-7 police cars in the parking lot and many of the residents were outside watching the show. We closed and deadbolted the door and tried to sleep in a room that was not very comfortable. Perfect clean though for whatever that is worth. After a poor nights sleep I am writing this and thinking maybe we should've driven another hour.
"Good place to stop"
08/12/14 Bob D Caledonia, Ontario, Canada
We have been using this chain for a few years now, this is a fairly new property to America's Best Value Inn's , it need some work, the room was clean, bedding crisp and clean, staff were helplful, good spot to stay, and close to the Free way.
"Facility was run down and needs a LOT of work"
06/19/14 Dan W Stillwater, Minnesota
I know we paid a relatively low price, but the property was in extremely poor condition. Everything from the room to bathroom to the outside part of the facility needs work there. For example, the shower had NO pressure, the drains took forever to drain, the facility was generally dirty, and the outside of the facility, and the halls, side entrances, etc. was a complete disaster. The pool was okay, but needs better ventilation. Perhaps the only okay aspect, and I mean OKAY only, was the free breakfast. My suggestion would be to move it on up the road, pay more, and stay ELSEWHERE!
06/16/14 shanee w
Check in fast and easy. Room were neat and clean with 2 comfortable beds, all amenities maintained neatly.Great place for the price. Great breakfast,. It was little bit loud due to bar. But cant complain they maintained the place well. My visit was worth with price.
06/13/14 William S Chicago, Illinois
Breakfast, fresh waffles, fresh eggs, the guy that made breakfast is very helpful and friendly. Price was great. Clean room and comfortable bed.The strong smell of cleaner but it was better later night.
06/10/14 25baseball Long Island City, New York
I just stayed at this hotel for six days, it was recommended by the Southern Illinois Miners baseball team. I would not recommend it for more than one night. The room was just okay, very old place. The bathroom was clean, however the towels were threadbare and some terribly stained. The carpet needs cleaning, a large stain right outside the bathroom door. The room was never cleaned while I was there, someone would knock on my door around 10am and ask if I needed clean towels. I complained that the bathroom sink didn't drain, someone came immediately and worked on it, worked fine for a day or two but again clogged up. The internet worked once in a while but not consistent at all. Breakfast was okay, very runny eggs.
"DO NOT STAY HERE!"
06/06/14 advizzzzzzzzzer Marion, Illinois
Old, not very clean, mismatched furnishings, questionable people hanging around, a hole in the wall bar on the property, internet didn't work and when I called the front desk they said it was just fine and to wait a few minutes and check it again. All in all I didn't feel safe here and was also worried my vehicle was going to get broken into. Find a different place!
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