All hotels in Roseville, Michigan, United States of America
1 room, 2 adults
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31327 Gratiot Ave, Roseville, MI, 48066, United States of America, ‏‎855-238-1590
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3.6 / 5Good

Score breakdown (from 213 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.7
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.7
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4.0 / 5Excellent
"nice timr"
It was for a graduation open house. The room was very nice. The pool was clean. My only complaint was I am handicapped and the first night the only ice machine we could find was on the second floor, but the next day as we were leaving we found one on the other side of the hotel tucked in a closed room . Better signage for the location of things would have been nice. But other than that we had a wonderful stay
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Penny
US
5.0 / 5Outstanding
We rested well. The restaurant person was not cordial at all. She was stressed and appeared angry. She was having a difficult time supplyng everything at the breakfast bar. WHen we arrived at 9:00 a.m., there was no juice and no food, noforks etc. Perhaps the restaurant needs to have better staffing on the week-ends!!!
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
Craig
US
5.0 / 5Outstanding
"Very pleased."
Awsome pool area and courtyard. Best value around considering other hotels charge twice as much. Will be staying here every time we are in town.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2015
Randall
US
4.0 / 5Excellent
The breakfast was terrible but the room was clean and the air condition worked really well
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2015
clifton
US
4.0 / 5Excellent
"House stay ."
House being fixed had to stay for a while. Like the hotel. The house staff can't make a bed to save there life's lol
Genuine Hotels.com guest review
4 night family trip Jun 10, 2015
Rhonda
US
2.0 / 5Fair
"review"
TV didn't work right not a clear picture on every channel, breakfast was not the greatest
Genuine Hotels.com guest review
4 night family trip Jun 4, 2015
Pamela
US
4.0 / 5Excellent
"Good value"
Pleasant stay would repeat
Genuine Hotels.com guest review
1 night business trip May 20, 2015
Phil
US
4.0 / 5Excellent
"great for price."
Clean comfortable would repeat.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Phil
US
4.0 / 5Excellent
"Not as good as last time, but still good."
We first stayed at this hotel 6 months ago and had a great experience. This time the room, upon first entry, smelled musty - possibly from being mostly closed up all winter. Last time we loved the breakfast buffet to the extent that we wanted to bring my family to breakfast there. This time we weren't so impressed - butter is now Promise margarine, selection of fresh fruit is apples, omelette and sausage were bland. That having been said, the waffles were still wonderful and we still plan to stay there on our next visit to my family.
Genuine Hotels.com guest review
7 night family trip Apr 18, 2015
Suzanne
US
4.0 / 5Excellent
"A Great Stay"
It was a great stay because of location an the atmosphere.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
james
US
3.0 / 5Good
"Great location"
The location is great a lot of restaurants and shopping. The check in was good but caused a problem later. The room was clean and fresh. The second night The keys didn't work. They told me that there was a problem caused by the lady who checked us in the first night. So the other lady ( Vivian) offered us changing room so she can give us a keys for that. I rejected the offer because the kids were tired at that time. And because of that problem our room wasn't cleaned .!!!
Genuine Expedia guest review
Other trip Apr 13, 2015
Ahmed
US
5.0 / 5Outstanding
"Beautiful"
I love my stay it was very beautiful as soon as I walk in it smell good I stayed two nights the breakfast was good
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
4.0 / 5Excellent
"Getaway from home, nearby"
It wasn't the fanciest hotel nor the biggest room but it was a nice getaway.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
1.0 / 5Poor
"Never ever stay here!!"
Staff was rude and when I expressed concern about them not having the parking lot plowed for 24 hours I was told to deal with it. Stay away from this hotel go another block to extended stay america.
Genuine Hotels.com guest review
1 night business trip Feb 1, 2015
Rehman
US
5.0 / 5Outstanding
"room stay"
Room was very nice and clean.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
David
US
2.0 / 5Fair
"HOTEL...MOTEL"
IT WAS 1 STEP ABOVE HORRIBLE!!! THERE WAS OPEN SHAMPOO IN THE TUB. NO TOILET PAPER. THE CONTINENTAL BREAKFAST WAS EMPTY. THE HEAT NEVER GOT HOT. I THOUGHT IT WOULD BE A NICE, COZY PLACE TO GET AWAY WITH MY MAN. IT HAD A 3.5 STAR RATING. I BEG TO DIFFER. MORE LIKE A 1.5. IT FELT LIKE A LOW CLASS MOTEL.
Genuine Hotels.com guest review
1 night romance trip Jan 20, 2015
Danielle
US
3.0 / 5Good
"Nice hotel for a quick stay, not great but clean."
Only stayed one night. the room was clean and o.k. but the heater was either off or on, no change in temp. or coming on and off by itself. only on or off. so it was hot then cold hot then cold. annoying while sleeping having to keep getting up and down through the night to turn off and on.
Genuine Expedia guest review
Other trip Jan 21, 2015
1poohbear1
US
4.0 / 5Excellent
"okay stay"
the only problem was the heater didnt really get the room warm enough
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2014
A Traveler
US
3.0 / 5Good
"Georgian Inn, Roseville MI"
I didn't feel there was a need to give us a room with a view of a dumpster immediately outside our window (room 131), since the hotel did not seem to be full. Gym is tiny. Last time we were there, it was closed for "renovation" so I was expecting a bit more.
Genuine Hotels.com guest review
4 night romance trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
"It's Ok For A Last Minute Option"
The room was awesome, just heard a lot of door slamming and stomping during the stay, maintenance guy was fixing a door we heard a lot of bangs, the room was a nice size i didn't go for their breakfast not sure how that was. The staff was pretty Quick and short while speaking to them not very welcoming customer service and the maid never once visited out room, trash was overflowing bed had never been made nor was the dirty towels picked up and replaced, i will book at this location again, just some things needs a little work
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"it was like home"
The bed was very comfortable. The bathroom had plenty of towels and washclothe. That really means alot to me.
Genuine Hotels.com guest review
1 night family trip Dec 16, 2014
Gerst
US
2.0 / 5Fair
"GOOD PROPERTY - DINGY DIRTY ROOM"
Property was OK....room was dingy and the carpet was absolutely filthy.
Genuine Hotels.com guest review
8 night family trip Dec 7, 2014
Arthur
US
4.0 / 5Excellent
"Nice hotel"
This hotel does not have enclosed hallways. It is older, but very nice. Rooms were clean with a microwave and a mini fridge. Would be a beautiful place to stay in the summer. The court yard appears to have a very nice out door pool with lots of nice sitting areas. We were there in December.
Genuine Expedia guest review
Other trip Dec 14, 2014
Sara B.
US
5.0 / 5Outstanding
"Great for the price"
Room was very clean. The lobby was inviting. Free breakfast was nice. Only complaint was that there was no channel guide for the tv. A menu for the attached restaurant would be nice too.
Genuine Expedia guest review
Other trip Dec 11, 2014
julie
US
3.0 / 5Good
"Had a very nice stay at the hotel"
Everythinf at the hotel was very pleasing room was clean and comfortiable.
Genuine Expedia guest review
Other trip Dec 7, 2014
Ghostrider_60
US
5.0 / 5Outstanding
"Home away from home"
Excellent
Genuine Hotels.com guest review
2 night family trip Nov 29, 2014
Rosemarie
US
3.0 / 5Good
"Best western Georgia inn"
Check in was swift, the room was small and the bathroom was smaller. Tub lining was not attached right. But the water was nice. No safe. ants.
Genuine Expedia guest review
Other trip Nov 26, 2014
Michele
US
5.0 / 5Outstanding
"great hotel"
Everyone was very nice and made our stay very comfortable.
Genuine Hotels.com guest review
3 night family trip Nov 20, 2014
Chimere
US
3.0 / 5Good
"Payment method"
Hotel clerk wasn't aware that room was already paid for through paypal and tried to charge me again on my debit card. Hotel wasn't aware of the payment method.
Genuine Hotels.com guest review
1 night trip Nov 18, 2014
A Traveler
US
3.0 / 5Good
"Hotel was ok, but don't pay too much."
Stayed here for a quick one night trip to Detroit. Price was good, compared to other hotels in the area. The room are accessible from the outside, which I don't particularly like. Breakfast was terrible, not much selection, and the fresh fruit was not so fresh. Hotel is old and so are all of the amenities, some things should be updated like the room heater.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Last minute trip"
Smallest room i have ever been in. Breakfast was sub-par. Front desk very slow to respond and twice i waited in an empty lobby while they were away. Will not be staying here again.
Genuine Hotels.com guest review
4 night family trip Nov 1, 2014
Irene
US
5.0 / 5Outstanding
"Great hotel stay."
Stayed for 2 days to visit family. The room was clean and well stocked with towels, soap, etc. The only problem with the room were the two beds were full size, not queen, which surprised me. The beds were clean but a little too soft for me. The complimentary breakfast was good; and the staff were very polite and helpful. The price of the room was also very affordable. I would definitely stay here again next time I come to town.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Denise
US
3.0 / 5Good
"Somewhat Disappointing"
The room I had was adequate. The sheets and towels are showing wear, tear, and, in the bedding's part, some permanent staining. The thermostat could not be set on a specific temperature; hence, I had to adjust it down in the middle of the night. I just think it is now time for the hotel to invest some money in upgrading the rooms' bedding and towels. On the positive side, the breakfast buffet was great!
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Dan
US
3.0 / 5Good
Nice common area with pool. The rooms are small but have been somewhat updated. Only complaint is that the non - smoking room, smelled of smoke.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
2.0 / 5Fair
"Save the Handicap room for those who request it."
We stay at this particular Best Western often and are usually satisfied. However this time, they gave is a handicapped room. Although I can see where it could be helpful to a wheel chair person, it was quite inconvenient to us. The bathroom was quite large but there was just a sink, no counter for cosmetics, towels, soap, etc. We had to use the floor for everything! Not fun.,,.
Genuine Hotels.com guest review
1 night romance trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
Room was non-smoking but apparently someone had smoked in there before...very bad smell. Staff was pleasant. Continental breakfast was good. Room was always cleaned. I probably would not stay here again, though... Facilities need to be upgraded a wee bit.
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
4.0 / 5Excellent
"Decent Hotel"
This is the second time I've stayed at this hotel. I had requested a first floor room when booking but had to request it again on site as the front desk said they didn't get that request. Also, the front desk lady did not smile once the entire time she checked me in. Actually the housekeeping lady did more to make me feel welcome as she greeted me upon entrance in and smiled (she was actually off work, waiting on her ride). The room was nice, clean and quiet. It was a bit noisy during waking hours as you can hear people walking by but it quieted down for the evening.
Genuine Expedia guest review
Other trip Oct 4, 2014
CT
US
3.0 / 5Good
Room was ok, but beds old and uncomfortable. Asked when last time changed matress's and respond was 3 years ago, Big sag in matress.
Genuine Hotels.com guest review
6 night trip Sep 21, 2014
riley
US
3.0 / 5Good
Danny was very friendly & helpful . There was another 3/11 female employee that was also helpful . The employees I had contact with durring the day & on the phone prior to my stay we're less helpful
Genuine Expedia guest review
Other trip Sep 24, 2014
A Traveler
US
4.0 / 5Excellent
Overall it was wonderful place to stay
Genuine Hotels.com guest review
3 night business trip Sep 18, 2014
Ronda
US
3.0 / 5Good
"BEDS WERE EXCELLENT AND PLACE WAS CLEAN."
ONLY BAD EXPERIENCE WAS THE HOTEL STAFF THEY ACTED LIKED WE WERE A BOTHER. CHECK- IN LADIES ATTITUDE WAS NOT ACCEPTABLE. AND THE NIGHT KID DID NOT WANT TO MAKE COFFEE IN THE LOUNGE AREA, OTHER THAN THAT IT WAS A NICE PLACE TO STAY.
Genuine Expedia guest review
Other trip Sep 3, 2014
ED
US
3.0 / 5Good
"No waffles =["
Clean rooms. At first the ac wasn't working well, but they sent someone to fix it right away. I was there almost a week but only had waffles once. =[
Genuine Hotels.com guest review
6 night business trip Aug 18, 2014
Porsche
US
3.0 / 5Good
"No elevator"
We did not know they had no elevator for rooms on the 2nd floor. They did change us to 1st floor....overlooking the parking lot and with king bed instead of 2 doubles. Disappointing.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly and helpful staff."
This hotel is older, and shows some wear. It is, however, clean, quiet, and the staff were very helpful and friendly. When I checked in, the front desk saw that I am older and without my asking changed my room to a ground floor. I had forgotten my phone charger and asked when checking in if they had an extra one. By the time I got to my room, a gentleman was waiting for me with a charger. He refused a tip, saying that he was just glad they had the right kind of charger. The outdoor pool area is very attractive and well kept.
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Experience"
I found everything to be in excellent order...that is the accommodations and the staff who were always polite and helpful. Once you got the hang of it, I-94 was very accessible as were the surrounding restaurants.
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice and recently remodeled"
The entire property has been remodeled. Very nice pool area with surrounding areas for relaxing away from the pool. The fountains create a comfortable place to enjoy outside of your room. The rooms are nice, clean, freshly remodeled, and comfortable. The staff did their job well and responded to anything you asked for but didn't have overly outgoing personalities . Some things would have scored a little higher if there would have been less people" hanging out" in the hallways. All rooms are accessible from outside and there were many people sitting outside their rooms rather than in the sitting areas provided. This wasn't a problem for me because they weren't near my room, but I would not have been happy if I were within a few rooms of where these people were hanging out. In all fairness, all most all of them had gone in their rooms by 11pm. This could have been an isolated incident, since I only stayed one night I'm not sure if this was a nightly occurrence. Overall, nice property and I would definitely stay again. Usually you don't find property's this nice for this price. Well worth the money.
Genuine Expedia guest review
Other trip Aug 8, 2014
Lee
US
2.0 / 5Fair
"HORRIBLE customer service!"
I stayed for two days at this location. First day went fine, but during the day of the second day I was trying to take a nap with my son and the phone kept ringing. Finally woke up and answered the phone and it was the hotel manager asking if her maintenance men can come up real quick and replace a piece of wallpaper and kept insisting it would only take 15 minutes. I thought it was very unprofessional! Who does work on a room that a guest is staying in? I asked her why she didn't just switch the rooms if this one needed work done to it and she suggested switching rooms at that time. Then I told her me and my son were taking a nap. She heard that tv in the background and started making inappropriate comments about I don't know how you could be sleeping if your watching television. Then I asked her why this work couldn't wait until tomorrow when my stay was over with. The manager kept bickering with me! The manager of all people! Managers should be more willing to make their customers feel at home in hotels and not try to disrupt their stay. Needless to say I agreed to the workers coming in.. they came in and did the job and didn't even clean up their mess. I wish I could report this to corporate.
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
unsatisfied customer
US
1.0 / 5Poor
"poor"
The manager was very unprofessional the rooms we're not clean and they treat people badly
Genuine Hotels.com guest review
1 night business trip Jul 27, 2014
kenyatta
US
3.0 / 5Good
"Stayed there close to family."
We were not happy about the electric outlets, our cords would not stay in place. There was supposed to be hair dryers in the room, but there was not any. Air condition was horrible,very loud could hardly sleep,also maid didn't leave any clean cups in bathroom. Overall our stay was ok.
Genuine Expedia guest review
Other trip Jun 24, 2014
big Mommy
US
1.0 / 5Poor
"Very misleading and very disappointed"
This hotel calls itself an "Inn" but it is a MOTEL. With outside doors that face the parking lot. I specifically picked this hotel based on Best Western's reputation and hot breakfast. This hotel is completely torn to heck- they are "remodeling" and the lobby has no flooring and the walls are all torn up. The room was moderately clean but not what I expect. I could have paid the same exact amount and stayed in a NICE quality HOTEL and instead I got a MOTEL that was junk. I am VERY disappointed that Hotels.com promotes this type of place and for THIS price. Ridiculous.
Genuine Hotels.com guest review
2 night trip May 30, 2014
Teresa
US
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