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Sofitel Legend Metropole Hanoi - Hanoi 21.02523, 105.85585
15 Ngo Quyen Street, Hanoi, Vietnam
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Guest review summary
- 5.0 Average rating: All Trip Types
- 100% Recommended
- 8 Reviews
- 4.9 Hotel Service
- 5.0 Room Comfort
- 5.0 Hotel Condition
- 5.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (8) | 5.0 |
| Business | (3) | 5.0 |
| Romance | (1) | 5.0 |
| Family | (1) | 5.0 |
| With Friends | (0) | 0 |
| All Others | (3) | 5.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Arcade/game room
- ATM/banking
- Babysitting or child care
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Grocery
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Medical assistance available
- Multilingual staff
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Self parking
- Shoe shine
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Library
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
- Technology helpdesk
- Translation services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- DVD player
- Electronic/magnetic keys
- Extra towels/bedding
- Hair dryer
- Handheld shower
- Housekeeping
- In-room safe
- Internet access (surcharge)
- Iron/ironing board (on request)
- LCD television
- Makeup/shaving mirror
- Minibar
- Premium bedding
- Refrigerator
- Rollaway beds
- Sewing kit
- Shower/tub combination
- Slippers
- Smoking permitted
- Trouser press
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Fax machine;
- Fireplace in lobby;
- Gift shops or newsstand;
- Number of rooms: 363;
- Patio;
- Poolside bar;
- Pool table;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - outdoor;
- Umbrella;
- Video library;
- Year Built 1901
| Check-in time is | 2 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Swimming
Guestrooms Guestrooms
Grand Luxury Historical Wing- 1 Queen
One queen Sofitel MyBed. 37 square metres (398 square feet). In historic Metropole Wing with French Colonial-style furnishings, wood floor, ceiling fan. LCD TV, DVD player. Wireless Internet access (surcharge).
All rooms include All rooms include- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- DVD player
- Electronic/magnetic keys
- Extra towels/bedding
- Hair dryer
- Handheld shower
- Housekeeping
- In-room safe
- Internet access (surcharge)
- Iron/ironing board (on request)
- LCD television
- Makeup/shaving mirror
- Minibar
- Premium bedding
- Refrigerator
- Rollaway beds
- Sewing kit
- Shower/tub combination
- Slippers
- Smoking permitted
- Trouser press
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
Grand Luxury Historical Wing- 2 Singles
Two single Sofitel MyBeds. 37 square metres (398 square feet). In historic Metropole Wing with French Colonial-style furnishings, wood floor, ceiling fan. LCD TV, DVD player. Wireless Internet access (surcharge).
All rooms include Accessibility featuresLuxury Room Historical Wing- 1 Queen
One queen bed. Air conditioning. Cable/satellite TV with DVD player. Direct-dial phone with voicemail. Wireless Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Complimentary bottled water. Bathroom with shower/tub combination. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Trouser press. In-room safe.
All rooms include Accessibility featuresLuxury Room Historical Wing- 2 Singles
Two single beds. Air conditioning. Cable/satellite TV with DVD player. Direct-dial phone with voicemail. Wireless Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Complimentary bottled water. Bathroom with shower/tub combination. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Trouser press. In-room safe.
All rooms include Accessibility featuresPremium Room Opera Wing- 1 Queen
One queen bed. Air conditioning. Cable/satellite TV with DVD player. Direct-dial phone with voicemail. Wireless Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Complimentary bottled water. Bathroom with shower/tub combination. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Trouser press. In-room safe.
All rooms include Accessibility featuresPremium Room Opera Wing- 2 Singles
Two single beds. Air conditioning. Cable/satellite TV with DVD player. Direct-dial phone with voicemail. Wireless Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Complimentary bottled water. Bathroom with shower/tub combination. Bathroom telephone. Bathrobes. Hair dryer. Complimentary toiletries. Trouser press. In-room safe.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Hanoi Opera House - 200 yards
- Hoan Kiem Lake - 600 yards
- Ngoc Son Temple - 800 yards
- Thang Long Water Puppet Theatre - 800 yards
0.5 - 1.0 mi
- Hanoi Hilton - 1100 yards
1.0 - 3.0 mi
- Hanoi War Museum - 1.1 miles
- Hanoi Flag Tower - 1.2 miles
- Temple of Literature - 1.3 miles
- National Museum of Fine Arts - 1.4 miles
- Ba Dinh Square - 1.5 miles
3.0+ mi
- Hanoi Noi Bai Intl. Airport (HAN) - 13 miles
Reviews
Filter by:
-
All (8)
- Recommended (8)
- Not recommended (0)
"The best in Hanoi"
Reviewed by Tim of New York on Sep 26, 2009
Great service in the heart of Hanoi. The staff is very nice and the hotel is beautiful! Was offered free internet access since I was staying for 5 days. That was really nice since internet access is about $25/day. The only thing I didn't like was the spa services.. the massage was pretty bad..and considering the cost, that was the only downside. My wife felt even worse about her massage. We ended up at a outside massage place hoi coc(sp?) that was great for 1/3 of the price at the hotel. The restaurants were good..not great.. the french restaurant in there was over rated.. food was very high quality but bland. I liked the Italian steakhouse much better. use room service a lot and the general restaurant for pizza,pho, ice cream and breakfast.. all very good. Didn't try out the Spice restaurant.. seems to have only grilled food. Hotel is about a 5 min walk to the famous lake and 10 min to the old quarters.. you can also take a cyclo ( 3 bucks/hr ) to take you around if its too hot or your lazy like me. For 3 hours plus tip its only 11 USD! What a deal! Hands down one of the best 5 star hotels I've been in.. and I've been in a lot of them.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"If you like "old" comfort"
Reviewed by a Hotels.com guest on Sep 20, 2009
Sofitel has two properties in Hanoi - the colonial-era Metrolpole and the new Plaza. Both are excellent with excellent service, food and facilities. If you would like the comfort of a hotel that "reeks" with history, antiques (real and faux), and elegant decorations, then the Metropole is an outstanding choice. Meals are a little pricey, considering the standard and its sister hotel, the Plaza, but breakfast can be included in the standard rate. The Metropole's location is also outstanding in the heart of the historical quarter.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Location - Great Service"
Reviewed by Larry of Fort Lauderdale on Sep 12, 2009
A perfect place to stay in Hanoi. Service of the highest calibre.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Splendid Experience in Metropole Hotel"
Reviewed by S of Bangkok, Thailand on Aug 31, 2009
I think this hotel can give you a good experience in Hanoi. In fact, Hanoi city is very crowed and chaotic. Staying in this hotel can make you feel being in another world. I would recommend this hotel for those who want to stay and relax in busy Hanoi. Nice and easy life in Hanoi is yours when you stay in this hotel. One minor remark here is the check-in process in a bit slow but it is accpetable for me in 5 stars hotel arena.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Best Hotel in Hanoi"
Reviewed by Frank of Ithaca on May 27, 2009
I always enjoy staying at the Metropole Hanoi. One of the best hotels in all of Asia.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"sweet"
Reviewed by a Hotels.com guest on Apr 21, 2009
This was the frosting on my vacation. I was on my way home and indulged in a final blast of comfort .... perfect in every way.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A wonderful experience"
Reviewed by D of Los Angeles, California USA on Mar 6, 2009
The Metropole is a world-class hotel that offers fabulous service in an understated way. All of the staff is extremely courteous and professional. The hotel is in great condition. The rooms in the new wing are larger but lack the charm of the older ones, which are less expensive. The hotel is in a very centralized location. The various eating choices, while more expensive than the neighboring restaurants, offer high quality. A highly recommended place to stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel"
Reviewed by Grace of Honolulu on Jan 2, 2009
very elegant. excellent service.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews