The hotel was clean and near by other points of interest. The limited bar inside is very nice.Genuine Hotels.com guest review
Our stay was fine. We had an issue with our door lock but the front desk staff were great and resolved the issue right away.Genuine Expedia guest review
Great service, very nice staff, had a wonderful stayGenuine Hotels.com guest review
Beware......the pet charge here was over 3 times the amount we experienced on average at other hotels on our trip.Genuine Hotels.com guest review
The housekeeping / breakfast staff had family/ friends visiting them during working hours. Very rude when asked how to get around town. Got a I don't know answer. Front desk staff when checking in was Great.Genuine Expedia guest review
"rustydoor bathroom doorframe gummies on floor"
Called on phone to reserve said ok on handicap but when called hotel snippy and said was not available stuck what was left . wife could not take shower because not handicap accessible. Only thing that in thier favor was thier version of breakfast in morning, and the bar at nightGenuine Hotels.com guest review
The shuttle service was not at all convenient for my needs. I was able to use it once on Friday night. During the weekends, when you might expect decent service for weekend guests, it was difficult to get a shuttle at any time unless it was already in use for another pickup. In addition, the hotel failed to provide clean towels for me on Saturday despite […] my specific request that they be changed out. Granted I had my Do Not Disturb sign on the door but I specifically told the Front Desk agent to have the housekeeping staff disregard the sign in that instance. When I noticed the towels were not changed out I inquired as to why. The front desk agent said the housekeeping staff do not understand English so they didn't bother to change out the towels. How is their ability to speak English relevant to their ability to follow a simple instruction that the front desk agent wrote down regarding my request??? Read moreGenuine Hotels.com guest review
Great staff, good location, nice spacious room with the amenities we wanted. This has become my go to place when in Madison!Genuine Hotels.com guest review
Very comfortable and has a nice bar with TV. The continental breakfast was not very good with few choices.Genuine Hotels.com guest review
"Close to my son's home."
It was wonderful.Genuine Hotels.com guest review
"Satisfied with Baymont"
My stay was a last minute decision to remain in Madison WI overnight. The accommodations were excellent, and the staff was very friendly and helpful. I was very pleased with the hotel, which I've chosen before because of consistently positive experiences in the past.Genuine Hotels.com guest review
"Great Hotel but needs updates"
Good Hotel but in need of updates. Rooms have been updated and are comfortable but still have a aged look to them. Hotel has no elevator just stairways to the second level. Breakfast was good quality. Swimming pool area needs work, not sure if the pool was over treated or what the issue was but it burned our eyes and bleached two of our swimsuits.Genuine Hotels.com guest review
"Friendly staff,clean& comfortable rooms."
Got the hotel so we could be close to UW hospital. Location was perfect.Genuine Expedia guest review
Pretty nice place not sure of regular rate but for what I paid it was well matched. Nice pool area and outside sitting area!Genuine Expedia guest review
Great location near pearson testing center, worked out great and a good price too.Genuine Hotels.com guest review
"Hit the spot"
Stayed during while moving two daughters into and out of apartments at UW-Madison. Perfect location. Staff was excellent in allowing us to store two apartments worth of supplies on site while we moved. It was also very quiet.Genuine Hotels.com guest review
"Allergy Sufferers BEWARE!"
Room had strong musty smell I could not get rid of, even though I opened the window and ran the bathroom exhaust fan. Since the reservation was non-refundable, I was stuck. Still fighting the effects to my body two days later. I won't be going back, and will think twice before using Expedia again!Genuine Expedia guest review
"close to training center"
Much better than last time staying back in May.Genuine Hotels.com guest review
I stayed in a Super 8 the next night and paid less for that room and was much happier. Will never stay here again. Nothing worked in the game room for the kids pool was ok. Just overall unhappy with the experience, I'll let Hotels.com know too!Genuine Hotels.com guest review
Everything was good! Accomodations, Service and Breakfast. Would definitely stay again!Genuine Hotels.com guest review
"Don't stay here."
The whole place smelled like a dirty ashtray in a musty basement. The TV remote didn't work. Other than that is was OK. We got there late and left early so It didn't matter too much anyway. But I would never go here again.Genuine Expedia guest review
Nice - less expensive - out of the way. Would consider staying here again.Genuine Expedia guest review
"Nice hotel in good location"
Hotel was nice and quiet, easy access from the beltline, convenient location on the west side.Genuine Expedia guest review
"Baymont Inn and Suites West Madison WI"
Pillows were hard to sleep on or with; NO ELEVATOR difficult to climb 16 stairs on way to get things to room and back Breakfast was good; staff very polite. POOL WAS THE BEST. Would stay again on first floor just for the pool Heard the desk clerk say that the first floor rooms sell out first....all the more reason to have an elevator. Liked the bar […] open in the evenings with the popcorn Always like roomservice in the hotel...not the call out and order from the pizza place a mile away. Read moreGenuine Expedia guest review
"Easy on and off in a quality hotel"
We enjoyed our stay at the Baymont. Check-in was quick, friendly and thorough. The room was neat and clean. We were close to many restaurants and received easy to follow directions from the hotel staff. The continental breakfast was plentiful. We would definitely stay there again.Genuine Hotels.com guest review
"They do not tell you everything"
Pleasant stay, however, when I checked my bank statement for charges, this hotel gharged $20.00 on my card. I called their customer service number to question this charge, I was put on hold for 14 minutes before a rep came on the line and referred me back to the hotel phone number--the first person I spoke to should have told me that, which would have […] saved me the hold time. I spoke to the hotel front desk and was told that this was their proceedure to cover costs in case of "incidentals". Prior hotels never charged me for this. The desk person said this was normal and there were no incidentals charged and they would credit my card in 7 to 10 business days. BE CAREFUL. Read moreGenuine Hotels.com guest review
The location was very nice despite being close to the freeway. Very pastoral setting - very Wisconsin.Genuine Hotels.com guest review
"They do not have an elevator."
Sheets are itchy, chair was rough. Room was next to pool and it was loud until 11pm. Not enough tables for continental breakfast.Genuine Expedia guest review
"Nice location, just needs a lot of updates."
The cleaning staff were very loud each morning. My room was straight across from storage & the laughing & talking would wake up.Genuine Expedia guest review
The kids liked having a room by the pool. Hot tub didn't work the 2nd day we were there. More than half the games in arcade didn't work.Genuine Hotels.com guest review
"Nice Hotel in business area"
Hotel was nice but there was a fire alarm at 3:45 a.m. and another at 4:04 a.m. and no explanation of why it went off on the last night of our stayGenuine Hotels.com guest review
"ok but not great or impressive"
The hotel seemed tired. Coffee wasn't that good, the rooms opened up to the pool area- maybe great for families...certainly not good for someone getting up and going in to work. The room refrigerator was loud and the room had an odd smell. I expected more from the reviews. The hotel isn't horrible by any means but it is definitely average.Genuine Expedia guest review
I had a great stay at the Baymont Inn and Suites. Everything was up to my standards and the price can't be beat!!Genuine Expedia guest review
"Not what they made it look like"
The hotel on average was ok. The staff at the front desk nice enough and helpful but the facility is old, our room was perpetually humid to the point that our towels didn't dry out after showering even with the ac on and the breakfast was awful. Totally disappointing. Wouldn't stay there again.Genuine Expedia guest review
Overall good. Hotel was somewhat nasty and not worth $75 a night.Genuine Expedia guest review
"Madison weekend visit"
It was miserable. Not only did the room have a nasty musty odor, that was only partially relieved by keeping the window open, it was noisy and not up to par for cleanliness. In addition, at 4:00 AM Sat. night the fire alarm went off with a flashing light in the room and loud noise that lasted for a long time. No one from the staff came to reassure us […] that there was no fire emergency. The pool area was a little better, but the bathroom in the pool courtyard had rusty fixtures and also a bad odor. This hotel definitely needs refurbishing and upgrades. Read moreGenuine Expedia guest review
Wow....for the rate I was way impressed with this hotel. Easy to get to of the beltline, very courteous, beautiful rooms and most important to me it was clean!Genuine Hotels.com guest review
"Too many kids..."
A lot of families with kids, some a bit rambunctious. Building needs updating.Genuine Hotels.com guest review
"We enjoyed our stay"
Everything was good, room was clean and beds were very comfortableGenuine Expedia guest review
excellent. Happy hour is a plus.Genuine Hotels.com guest review
I visited this hotel and absolutely enjoyed it. The view was beautiful, the temperature in the exercise room was great, there was a beautiful outside area to relax. I would visit this hotel again.Genuine Expedia guest review
The hotel staff was very accommodating to our needs.Genuine Expedia guest review
"Wonderful two weeks ..."
I think some of the negative reviews are "sour grapes". If the lack of an elevator is an issue ask for a first floor room, after all it is only a two story motel -- not a high rise !!! Easy access and great location.Genuine Hotels.com guest review
"OK, but would not stay again"
This hotel is passable, however, I missed or it was not stated that this is a pet friendly hotel, meaning that animals have been in ALL rooms. Since I have asthma, I would not have booked here, had I been aware of this policy.. Also, even tho I do not own a pet, I had to put down a pet deposit. They keep this credit card number until 3-5 days after […] check out. Also not stated when I made my reservation. Because all hotels in area were booked and I had paid for the night when reserved, I felt trapped. I think this pet deposit is very unfair. Read moreGenuine Hotels.com guest review
"The Baymont Review"
Overall it was a fair or average experience. Nothing that really made me say "wow" but I would stay there again. It was clean enough, had a great location and was pet friendly.Genuine Expedia guest review
"Two Nights the Room was never Cleaned"
Arrived at 2:36P.M.(24 minutes before check-in time) and the room was not ready. I could see if we arrived an hour or so early, but twenty-four minutes? That was a first. My wife and I thought that the room was nice and the bed was comfortable; however, I was beginning to see why our room was not ready early. My wife and I left to go out for breakfast […] and returned...room was not cleaned. My wife and I again left in the afternoon and arrived back late that evening and the room was still no cleaned, trash not emptied, and no new towels or wash clothes. Went down to front desk to get at least new towels and wash clothes. The house keeping in the room beyond 1 night stay must be optional at best. My wife and I have never experienced this before with any other hotel chain. Read moreGenuine Expedia guest review
"nice but not close to anything"
was hoping to stay a little closer to the downtown area and thought that this place was. It wasn't. Nice place but nothing to do.Genuine Hotels.com guest review
"Not too bad; not too good."
Online oblongs get rooms in back alongside "beltline" highway. Construction kept me awake one night. Room is a little icky around the edges. Can tell it was once "nice". Staff rather disinterested. Rate was good and bed comfortable and clean.Genuine Hotels.com guest review
"Right location Right price"
Good clean safe hotel, easy access to Madison, and a nice restaurant within walking distance. Breakfast was good with the normal stuff including the waffles that most places have now. They did add French toast, the type you can put into a toaster. While not restaurant quality, it was a nice switch form the waffles as we travel across the country.Genuine Hotels.com guest review
I enjoyed my 1 night stay & it was great. The only issue I had was having a room overlooking the pool, which had way too much chlorine smell, otherwise I would of given all 5 stars . Thank you for a good night.Genuine Hotels.com guest review
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