I don't like the long hold on my account, my overnight stay was Saturday to Sunday, today is Wednesday. My fees were paid in full 3 weeks prior to coming. But other than that very pleased! ☺Genuine Hotels.com guest review
The Hotel is ok, but why do they accept smoking in the rooms, when we got to the room, omg the smell of cigarrete was extremely strong, it gave me a headache, I couldn't stand it, thank God the girl at the reception was very kind and gave us another one, different story, not smelly. About breakfast, they could do better but it was ok.Genuine Hotels.com guest review
"Nice hotel, close to airport"
It was not the best LaQuinta I have stayed at but it was ok. No fridge or micro in room was a surprise and very small towels to dry off after showerGenuine Expedia guest review
"Close to Nashville Airport"
Excellent hotel for Nashville airport, friendly staff, airport shuttle, close to shopping mall, eateriesGenuine Expedia guest review
"What a dump"
Elevator is a death trap. Our door had signs of a recent break in. You have to walk across the parking lot to get to the pool (which had no towels). The room next to us had dogs that barked for over an hour. Do yourself a favor and stay someplace else.Genuine Hotels.com guest review
We stayed five nights and the staff was friendly and helpful, the rooms were nice, the beds comfy and the location was perfect.Genuine Hotels.com guest review
The rooms were nice and the staff very friendly.Genuine Expedia guest review
"Not a good stay"
The hotel smelled like smoke as soon as we entered the hallway. Our nonsmoking room smelled like smoke. The bathroom smelled like mildew. There were hairs in the shower. We only had one roll of toilet paper. Our neighbors came in really late and kept slamming the door until 1 am. We were on a road trip and it was important for me to get a good night's […] sleep, which didn't happen. Next time I will stay at a more expensive hotel. Read moreGenuine Expedia guest review
"it was ok"
Everything was fine except the cleaning crew did not empty the trash or remove the used soap & shampoo from the show...it kinda creeped me outGenuine Hotels.com guest review
"needed a short escape"
I just rented the room because i needed some decompression time and I was actually pretty pleased with my stay. The room was clean, it smelled good, the decor and everything matched the photos so there weren't any unpleasant surprises. The staff at the front desk were friendly, we were not bothered by housekeeping. The only point was that for a smoking […] room there were no ash trays..but again, very minor complaint. Overall i thought it was a good value for what I paid. I would certainly book at La Quinta again. Read moreGenuine Hotels.com guest review
"LOVELY MODERN ROOM. LOVED THE POOL AREA."
EVEYTHING WENT SMOOTHLY. CHECK IN AND OUT WAS EFFORTLESS. BREAKFAST WAS WELL STOCKED. OVERALL HOTEL STYLE WAS NICE AND KEPT UP WELL.Genuine Expedia guest review
Walked in hotel smelled like a pet shop,could not access room inside hotel, had to walk back out side look for a glass door. Dogs running down hall way,people upstairs walked all night people next door fussed all night. TGenuine Expedia guest review
"Close to Gaylord Conference"
Staff were courteous, friendly, and professional. Could not adjust temp in room, but high/low, fan on/off buttons worked. Busy area.Genuine Expedia guest review
Totally liked staying here. Close to airport parking (I use Flightpark) and I was happy to be so near my favorite parking garage.Genuine Expedia guest review
We arrived late and left early, so it did the job. The toilet struggled to flush and the bathroom was ridiculously tiny, but it was clean and comfortable. The hotel definitely needs some revamping, but breakfast was good and the staff was nice.Genuine Hotels.com guest review
Excellent choice !!Genuine Hotels.com guest review
"Best hotel on our trip. Very clean and nice."
Very nice and clean, best hotel on our trip. Thanks ExpediaGenuine Expedia guest review
"Enjoyed our stay!"
We enjoyed our stay and really liked the location on the hotel and the staff were friendly. The coffee was like instant coffee and we didn't like it.Genuine Expedia guest review
Pros: Good location for going downtown, outlets, Grand Ole Opry, Green Hills, Hermitage. About 15 min to these attractions. Better price than other hotels in the area. Breakfast was decent. Cons: Although re-done, it's still an older hotel. Staff was friendly, but overall feel wasn't as professional as a Hampton Inn, for example.Genuine Expedia guest review
My stay was a sham. Friday night was a party over my room Saturday afternoon more partying Staff could not stop it .the party people started calling my room and hanging up knocking on my door and running. I checked out and left. Need a refund . plan to take it up with someone for a refund. I have a room for the 27th and the 28 of june in Lakeland tn. […] If I don't get some satisfaction before the first of June I will be canceling. Never to return William. Cottrell Read moreGenuine Expedia guest review
When I called, they said they had shuttle service until 11. When we landed at 10:20 and called them, they said they'd have someone over right away. 45 minutes later someone finally showed up (after other hotels offered to take us, but we said no, because we thought ours was almost there). Staff was nice, but I was disappointed with the condition of […] the bathrooms, hair from a previous guest, small, older looking, needed updating. Read moreGenuine Hotels.com guest review
"Not too bad..."
This was just a weekend get-away with my daughter to Nashville. I love Nashville... It's a great city and has a ton of stuff to do. Had a free weekend from Hotels.com and decided to use it. Which has always been the case, when you use the free weekends, you generally get the rooms that are pretty bad. This was no different. The room itself was not too […] bad, but the bathroom needed work and the towels smelled of smoke. I will say this, when I had booked the trip, I had originally not planned on taking my daughter, so I got just a king size bed. When I decided to bring her along, I called and there were no rooms with 2 beds left. The hotel was nice enough to bring me a roll away bed. I greatly appreciated that! I let my daughter have the kind size bed and I took the roll away bed. I'm not the kind of person that rags on a hotel if it's not a 5 star... I mean, as long as I got a bed to sleep in and the staff are nice, I will give it a good rating. The staff at the La Quinta were very nice and accommodating. Would I stay again? Yeah, sure. Do I give it a 5 star rating? No, sure don't. There's always room for improvement. I like the area the hotel is located. There are plenty of restaurants (I ate at Backyard Burgers just down the road... I must say that it was probably the best burger I've ever had) and it is just a few minutes from downtown. Overall, it was a fun weekend and me and my daughter were very satisfied! Read moreGenuine Hotels.com guest review
Nice rooms but needed more towels.Genuine Hotels.com guest review
"Reasonably priced in Nashville"
It seems that hotels in Nashville are extremely expensive. I was only going for 2 nights and couldn't justify paying 300$ Per night to stay downtown. La Quinta is nice, clean, in a good neighborhood, and close to both downtown and the opryland area.Genuine Expedia guest review
"Close to airport"
Super close to airport, restaurants, etc. Front desk employees and gal overseeing breakfast were all very friendly.Genuine Hotels.com guest review
"Nice for the price"
Staff was friendly and rooms were clean. Only around 8 minutes to get to Broadway so we were happy.Genuine Hotels.com guest review
fit my needs for the trip-nothing special, basics all in orderGenuine Expedia guest review
"fine hotel-AWFUL beds"
Price and area was just fine. Staff was good and room was nice for a night stay. The only problem was the bed. The next morning, our backs were terribly sore! And it did not start our 8 hour drive off very well. But, it could have been way worseGenuine Hotels.com guest review
The girl as the front desk was nice and tried to be helpful. The hotel manager was rude. i was told it wasn't her problem when I had a problem with the room reservation.Genuine Expedia guest review
I stayed overnight near the airport so as to catch an early flight. The room was clean, the staff pleasant. The exercise room was small and not well ventilated. Overall it was a good stay.Genuine Hotels.com guest review
"Good rooms near Belmont University"
I booked this hotel for my students who were attending a conference at Belmont University. It seemed to be a good value for the money. While I did not stay there, all of my students gave it a good rating. However, I had an awful time keeping the guaranteed reservation I made for the 3/27-29/14 stay. After calling and informing the front desk that my […] students would be arriving late on Thursday night (actually 1:30 in the morning), sending a faxed guarantee to use my credit card (neither of my students had one), and getting assurance from the clerk at the front desk that she would make a note about the late arrival, LaQuinta did not honor the reservation. Instead, since it was early morning, they used the single night reservation I had made for another group of students on 3/28, put them in that room, and cancelled my two night reservation. I had to scramble and call the hotel and after a heated discussion with the manager, was finally able to get a second room for a higher rate. I will not plan to use LaQuinta again. It was an absolutely awful experience. Read moreGenuine Expedia guest review
Great place to stay! Very friendly staff and the housekeeper we had was supper sweet! Loved the colors in the rooms felt homey! Would stay here again @ would recommend!!!!!! We stayed for our 25th anniversary an went downtown to the bars an sightseeing! The people in Nashville Tennessee are the friendliest people ever!!!!!!!!Genuine Hotels.com guest review
"Please take ownership!!"
1.) Upon entering the hotel (9 p.m.), there was no one behind the counter, wait was not long. She gave me my room key, gave VERY FAST instruction for finding my room (I paid little attention) and could not find my room as I had to go through an EXIT door to get to another wing. They need better signs or slower directions since this is very odd. I had […] to go back downstairs and get directions to my room. 2.) There was a coffee pot in the room and plenty of coffee but no drawer to put the coffee pod in. Therefore, no coffee in my room. I saw housekeeping in the hall way on my out and told her about the problem. She said, "I did not clean that room last time". I told her it was simply information for improvement not blaming her for anything. I would have told customer service at the front desk but again, no one was there to talk to (time: 8:30 a.m.) Read moreGenuine Hotels.com guest review
Very efficient check-in and check-out....hotel well situated and clean...friendly staffGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
I booked on line for a graduation in Nashville. The hotel is five minutes from airport. The location is extremely convenient to everything. The staff was very friendly and helpful. The rooms were on the small side but clean and well maintained. The entire layout of hotel is well maintained and up to date.The breakfast is convenient and helps if you […] are budgeting. I can certainly stay there again. Read moreGenuine Hotels.com guest review
"Close to convention hotel AND a Waffle House!"
Coffee is good, so are waffles for breakfast; parking adequate with card operated doors.Genuine Expedia guest review
"close and helpful staff"
stayed here before we left on trip. came home very sick these nice people found us a room at 9:30 in the morning.Genuine Expedia guest review
"nice hotel close to the airport"
nice hotel close to the airport. Clean Rooms and nice staff.Genuine Expedia guest review
When we checked in after 4pm our room was not ready. They changed our room from a double bed to a king size bed. We were ok with that.Genuine Hotels.com guest review
"Satisfactory Stay But..."
I choose La Quinta when visiting Nashville typically due to their convenient location with respect to the airport and their pet policy. I visit my daughter there and it is convenient for her to come to the hotel with her dog while I'm there. The room was clean & the bed was comfortable. However, the hotel in general appears run down & in need of updating, […] carpet in particular. I stayed in a room 2 rooms down from one that had been recently flooded but did not notice any adverse smells but still felt that wing should have been off limits until that room had been completely dried/disinfected/cleaned. Additionally, they need to update their breakfast, in particular the coffee. I have made this comment on prior reviews. I believe that a hotel should have clean rooms in a decent area & offer REAL coffee. By REAL, I mean fresh-brewed, not instant coffee being dispensed from a machine. Read moreGenuine Hotels.com guest review
"Not worth what I paid"
I rarely rate a property so poorly. Clean, comfy, and convenient, but the WiFi was nonexistent , breakfast was pitiful. This is a $60 a night property not worth the $85 I paid.Genuine Hotels.com guest review
"Right down the road from the airport"
Excellent location five minutes to the airpor and with plentyof restaurants within walking distance. Staff was polite and friendly. Breakfast was basic and even though there were several families waiting, the lady refused to allow anyone to eat until exactly 7:00 am on Sunday. We had an early flight and we wanted to grab a bite before leaving for the […] airport. Even though she had everything out, she wouldn't let anyone get food until 7:00. Other than that, room was great and other staff were too. Read moreGenuine Hotels.com guest review
"Great location at a great rate"
Staff was VERY friendly. Will definitely stay there again.Genuine Hotels.com guest review
The motel staff were great but I guess just an older motel. The rooms were not clean I got a cloth and wiped all tables and lamps. It was just a fair motel. I would stay if I had to but this would not be my choice.Genuine Hotels.com guest review
"Safe, comfortable & affordable"
I just went for a one day business trip and it was fine. Not the best, but you pay for what you get. It was safe, clean and all the staff I encountered were super nice and friendly. Thank you!Genuine Hotels.com guest review
"A business trip winner every time."
I routinely stay at this hotel when I travel to Nashville and it has what I look for in business travel: Close to airport, quiet room, clean, reasonable rate and friendly service. Older property but the rooms have been updated.Genuine Hotels.com guest review
"Smelly hallway. Very close to the airport"
We got two full size beds on nonsmoking room. However, the hallway was reeked of smokes. When I asked the front desk if I can move to nonsmoking area, they said the area is nonsmoking. The floor above me is the smoking floor and the smoke sneaked down. They sprayed the hallway and it was a little better. The room was clean. I occasionally hear pets […] outside my room though. By the airport like 5 mins. Overall my stay was good and could have been better without the smoke smell in the hallway and pets' sounds. Read moreGenuine Expedia guest review
"Expected a better room for the money"
After staying in better rooms in other states, thought this chain will maintain same standard in Nashville also. Very disappointed by seeing the unclean sheets and uncomfortable bed. Overall bad experience! When how much they charge if we extend for one more night, another 50 more because earlier booking was through hotels.com. Got a better hotel for […] cheaper rate and had a good night sleep. Read moreGenuine Hotels.com guest review
"What's the point??"
I booked a reservation online for a one-night stay at this hotel. I've stayed here before and it's fine - convenient, reasonably priced and clean. We were traveling to Nashville for a state cheerleading competition, so it was my daughter, my mother and me - so I reserved a room with 2 beds. It was confirmed via email. When I got to the hotel, it took […] forever to get checked in because they were training a new person - no biggie. I went to the car, got my family, all of our luggage and proceeded to our room. Walked in the door - one bed. I called the front desk and said they would have to change me to the room I reserved - one with 2 beds - and she said, and I quote: "We can't change your reservation because you booked it online." And I replied, "Well, obviously you CAN change it, because I reserved a room with 2 beds, and you CHANGED it to a room with a single bed." I was then told that there were no more double rooms. I returned my key and was not charged for the room, but needless to say, I'll pay the extra money to stay at Marriott from here on out. Read moreGenuine Hotels.com guest review
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