All hotels in Knoxville, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here11341 Campbell Lakes Dr, Knoxville, TN, 37922, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 134 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Good Times"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a great and comfortable Night! I met a friend to get away from our crazy lives and thats what we did. Thank You!
Genuine Expedia guest review
Other trip Nov 11, 2012
Chet
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a comfortable place for a bed and a shower while traveling on the road. The breakfast was better than expected.
Genuine Hotels.com guest review
1 night trip Oct 3, 2012
A Traveler
US
5.0 / 5Outstanding
"Close to sister-in law, shopping/restruants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
As good as staying in a $150 per night hotel, more of a business location, rather than a resort. OK for the price and convenience.
Genuine Hotels.com guest review
1 night trip Oct 18, 2012
A Traveler
US
2.0 / 5Fair
"costly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rate r pretty high...
Genuine Hotels.com guest review
1 night trip Oct 16, 2012
A Traveler
US
5.0 / 5Outstanding
"Response After Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
FINE HOTEL ! However, the breakfast area was somewhat small when busy. All the waffles also came out for us--and other parties we didn't know--as tough and rubbery ... have had them other hotels of other chains and they were great--just a note for you that you might change batter mixes. ***BUT OUR STAY: We ALWAYS ENJOY your hotel, though we hadn't been there for quite a while. The PEOPLE ARE VERY NICE and the HOTEL IS CLEAN/ COMFORTABLE. ***The other comment is a 'tip' you might say. Fran & Dean
Genuine Hotels.com guest review
1 night trip Oct 5, 2012
Fran & Dean
US
5.0 / 5Outstanding
"Very Comfortable Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
WE stopped for the night during a business trip and found the hotel to be a good place to stay. We were rather pleased with every facet of the facility and the service. The staff was wonderful and helpful to answer questions about the area.
Genuine Expedia guest review
Other trip Oct 12, 2012
Bill,
US
4.0 / 5Excellent
"Staycation Getaway..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed an extra night and gave me a competiive rate without having to book through a travel site. Breakfast was very good and the location was excellent.
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff gones all out, every shift seems they are there to serve their guest. Highly recommend
Genuine Expedia guest review
Other trip Oct 2, 2012
A Traveler
US
4.0 / 5Excellent
"Wonderful hospitality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff inquired about our party - I was surprised that they could take that kind of personal interest in us. The breakfast area was spacious and the selection was very good. I didn't expect to be able to make fresh waffles as part of a free continental breakfast. Thank you for your hospitality.
Genuine Hotels.com guest review
Other trip Oct 2, 2012
Jennifer
US
5.0 / 5Outstanding
"Surprisingly excellent hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was surprised at how nice the hotel was for the cost. We were expecting cut rate room quality but it was actually very nice. Have stayed in much higher priced accomodations that weren't as nice. The beds were extreemly comfortable (in fact I checked to see what brand they were for future reference) and the staff were very helpful. The morning breakfast was surprisingly good with waffles, biscuits and gravy, pastries, etc....a cut above the other 'continental breakfast at other chains. I would definitely stay here again and would recommend to anyone coming through the Knoxville area. Very easy to get to as it's close to highway.
Genuine Hotels.com guest review
1 night trip Aug 31, 2012
Diana
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Decided to stay in Farragut for Tennessee game & take shuttle. Then shop at Turkey Creek on Sunday. The hotel was perfect for those plans. Very clean & super comfy bed. We had a great experience.
Genuine Expedia guest review
Other trip Sep 17, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It's an ok hotel.
Genuine Hotels.com guest review
4 night trip Sep 8, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rooms are clean, staff are nice. Will come back for future trip.
Genuine Hotels.com guest review
2 night trip Aug 31, 2012
Michelle
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was extremely helpful. There are a lot of restaurants within a couple of miles. We went to the movies right down the street. Great sports bar across the street. The hotel itself was quite and comfortable. No complaints. They must have invested a significant amount of money in improvements recently as it was nicer than expected.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was easy to locate. It was in a great location, close to 25 reataurants. The service was great and the room was top rate. We were very pleased.
Genuine Hotels.com guest review
1 night trip Aug 19, 2012
Linda
US
5.0 / 5Outstanding
"better than expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Welcomed, needed the sauna and a good night rest. Great breakfast and satisfied overnight stay.
Genuine Hotels.com guest review
1 night trip Aug 9, 2012
Donna
US
5.0 / 5Outstanding
"Great hotel for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are kind and courteous. Always willing to assist. We've stayed at this hotel several times and the quailty and value for the money is consistant.
Genuine Expedia guest review
Other trip Aug 13, 2012
Richard
US
4.0 / 5Excellent
"Lay your head for the night and a shower..."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Glad I had Clorox wipes. But it was a place to lay your head for the night... The kids were very disappointed with breakfast.
Genuine Hotels.com guest review
1 night trip Aug 5, 2012
A Traveler
US
2.0 / 5Fair
"Yuck!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
This was our second time here, though why we gave it another chance after the roach in the room I don't know. For some reason my husband likes it, more for the restaurants in the area. This time there were disgusting stains on the chair and foot stool, ratty furniture but new carpet. For me the last straw was when I reached for a plastic wrapped glass and it was all sticky, well YUCK!!! They have gotten their last penny from me, did I mention YUCK!!
Genuine Hotels.com guest review
1 night family trip Aug 2, 2012
Williams
US
4.0 / 5Excellent
"Soft bed- Many Pillows-"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast didn't cater to diabetic diet.
Genuine Hotels.com guest review
1 night trip Aug 3, 2012
A Traveler
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great breakfast, friendly staff, clean, nice pool. Restaurants a short walk away.The only thing missing was a MW and refrigerator in the room.
Genuine Expedia guest review
Other trip Aug 6, 2012
A Traveler
US
5.0 / 5Outstanding
"A touch of class."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The cost per night was one thing that I liked and was the determining factor for booking it. The room was clean and the hot breakfast was very good. The area for the breakfast was very nice...love the large table in the room. It was convenient and right off the interstate. Would stay again.
Genuine Expedia guest review
Other trip Aug 6, 2012
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel was awful !! Should be a 35.00$ a night. The mold was so bad it was black.. Should not be on hotels.com
Genuine Hotels.com guest review
1 night family trip Jul 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Great find!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and comfortable. Great value for the money. Breakfast was not great, but all else was good. Would stay there again!
Genuine Hotels.com guest review
2 night trip Jul 27, 2012
Ally
US
2.0 / 5Fair
"Convenient location,but......."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Several family members stayed at this hotel & all were disappointed!!! Rooms all had a damp,musty,moldy odor and those on the first floor were wet! Walking sock-footed in the room netted wet feet. Second floor was better but not very clean......feet turned black on bottoms from walking barefoot in room!!! There were crumbs on the floor in my room and mattress sagged in the middle of the bed. Hotel staff were friendly but stingy with extra towels. Breakfast was very good with a good variety. Pool closed at 11p.m. which was a bummer as we were a large family visiting for a wedding.
Genuine Hotels.com guest review
2 night trip Jul 20, 2012
Jackie
US
4.0 / 5Excellent
"Good location and close to shopping and restaurant"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was satisfied with overall experience, however, the beds were not comfortable at all!! Excellent value and clean, quiet rooms.
Genuine Hotels.com guest review
2 night trip Jul 20, 2012
A Traveler
US
5.0 / 5Outstanding
"Baymont offers no problems!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was fine.
Genuine Hotels.com guest review
1 night trip Jul 7, 2012
mdbbdm
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Will stay there again, old but clean.
Genuine Hotels.com guest review
1 night trip Jul 7, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, near airport and variety of restaraunts. Loved that the sink was outside of the rest of the bathroom. Most comfortable bed ever!
Genuine Hotels.com guest review
1 night family trip Jul 5, 2012
A Traveler
US
4.0 / 5Excellent
"great clean spot for the family to stay overnight"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great price, room was clean, breakfast was a decent spread, location was perfect for us....it was a good value for what we paid. We would stay again!
Genuine Hotels.com guest review
1 night trip Jul 2, 2012
Crunch
US
5.0 / 5Outstanding
"No complaints, everything as expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service from the reception staff, accommodated our room request without any trouble.
Genuine Hotels.com guest review
2 night family trip Jul 2, 2012
MQ007
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really enjoyed and will stay there again next time
Genuine Hotels.com guest review
2 night business trip Jun 26, 2012
A Traveler
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel really is a good value. We were well-pleased with the price and what we got for our money. We plan to go back again!
Genuine Hotels.com guest review
4 night business trip Jun 19, 2012
Jerry
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good value. Room was clean. Had a "damp" feeling. Older motel that had been refurbished.
Genuine Hotels.com guest review
1 night trip Jun 21, 2012
Marvin
US
5.0 / 5Outstanding
"close to event with easy access to interstate."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleased.
Genuine Hotels.com guest review
2 night trip Jun 8, 2012
A Traveler
US
3.0 / 5Good
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Located in a quiet neighborhood not too far from interstate. Room was nice and clean. Good breakfast selection. No blackout curtain- this let a ton of light from the parking lot into our room making it difficult to sleep!
Genuine Hotels.com guest review
1 night trip Jun 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Noisy guests"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Noisy teenagers on softball teram-I asked to move my room and front desk was accomodating. did not receive a zero balance statement under my door-I can call and get one mailed to me.
Genuine Expedia guest review
Other trip Jun 14, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was just OK.
Genuine Hotels.com guest review
1 night trip Jun 11, 2012
Joanns
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very safe and clean, comfortable beds.
Genuine Hotels.com guest review
3 night business trip Jun 5, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The service was friendly and prompt to respond to our needs. The beds were comfortable but the room smelled moldy and the toilet didn't flush well. They only had 1 washer and dryer for 3 floors of guests. Overall we had a good experience and didn't have to travel far to get to any attractions in the area.
Genuine Hotels.com guest review
3 night trip May 26, 2012
A Traveler
US
4.0 / 5Excellent
"Pretty good, but not great (though price was good)"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was just off the interstate, so it was easy to get to. It was also close to gas stations for refueling before starting anew, and there was a large shopping and dining area just down the road on the left--plenty of options for whatever you are looking for. The hotel is decent looking, and the room is comfortable. A feature my wife liked is that the vanity was not in the same room as the toilet and shower--thereby allowing one to shower while others could brush teeth, etc. There is a large outdoor pool, and a fitness center is available. I would encourage you to skip the breakfast though--little variety.
Genuine Expedia guest review
Other trip May 29, 2012
David
US
4.0 / 5Excellent
"A safe, affordable stay on a busy weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed at this hotel on Memorial Day Weekend (Saturday night) with my 4-year-old son. We paid $84 total for the night, and since we booked it the night before, found it to be a great deal. The hotel has a nice pool and we made use of it - lots of guests enjoyed it. For the complimentary breakfast, I had a waffle and my son had a cinnamon roll. There was plenty of milk, juice, cereal, eggs, yogurt and pastries. There was no fruit or meat, but it definitely had plenty of variety and a lovely eating area. Cable channels were great - my son was able to watch PBS kids, Cartoon Network and Nickelodeon. The floor was a little wet, as if they had steam cleaned the carpet prior to our arrival, but it was only in certain areas so it wasn't too bothersome. There were plenty of restaurants around - pizza, dunkin donuts, cracker barrel, etc. We ate dinner across the street at an Asian restaurant - delicious! All in all, a safe, clean stay at an affordable rate. I would stay here again.
Genuine Expedia guest review
Other trip May 29, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Outstanding stopover hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved it! it was our overnight stop going down to Florida, and we enjoyed it so much that we booked it coming back as well. The cleanliness and comfort was out of this world. A great quiet, restful night. Great location, good breakfast! Won't disappoint.
Genuine Hotels.com guest review
1 night family trip Mar 15, 2013
Bonny
CA
5.0 / 5Outstanding
"Excellent overnight accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean and well maintained. Our beds were very comfortable. Front desk staff was friendly and helpful. Breakfast was good.
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Canadian traveller
CA
5.0 / 5Outstanding
"A great place to stop for the night!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stopped at this hotel on the way down to Florida this year AND the way back, as we enjoyed it so much. The beds are FANTASTIC, the room is outrageously clean (and I looked EVERYwhere for a trace of uncleanliness...didn't find a speck!) , VERY quiet, friendly and helpful staff. Just an overalll great experience! If I had to pick one flaw it would be that the free breakfast is very limited. It has everything you need, but more of a hot selection would make this hotel 10+ stars.
Genuine Hotels.com guest review
1 night family trip Mar 2, 2013
Bonny
CA
5.0 / 5Outstanding
"Baymont Knoxville stopover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I could not complain about anything, very clean, no odors, non smoking, we got exactly as booked. If one small thing, the TV seemed small, probably a 27". Cracker Barrel & a sports bar both within walking distance.
Genuine Expedia guest review
Other trip Nov 11, 2012
Roger
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was fine. I was disappointed in the discrepancy between the web site info which gave a total for our stay and what we actually paid. It was definitely misleading.
Genuine Hotels.com guest review
5 night trip Aug 9, 2012
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Oct 31, 2014
Gayle
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jul 27, 2014
A Traveler
US
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