"Close to work sites"
Nice property and courteous staff.Genuine Hotels.com guest review
"Front desk clerk"
I think his name was Greg he was unfriendly and seemed to have a little attitude other than that the hotel was great.Genuine Hotels.com guest review
"Very nice hotel"
not much to add, suburban area, shopping center nearby, decent breatfast at motel. Just needed place near interstate to stay with a dog.Genuine Hotels.com guest review
Better than I thought it would be. $85 bucks including the dog. Hotel was as good as other hotels that charge up to $150 for fee.Genuine Hotels.com guest review
"La Quinta Inn & Suites Cleveland Macedonia"
Very GoodGenuine Hotels.com guest review
"Facility nice, staff and cleaning not so"
The check in person was rude and uninterested in her job... more so the two guys smoking and hanging out under the overhang where guests unload. The facility was nice. The linens were clean, but stained---ughhhh. There was hair in the bathtub and on the linens when we arrived... a more thorough job of cleaning would be a must. Great convenient location. […] Would stay there again, but had we not arrived so late would have asked for a different room. Staff not acceptable. Lots of good people need jobs... time for a change there Over-priced for what you8 get. Read moreGenuine Expedia guest review
"good but one little thing"
The room was big, bed was great, heater actually went off when not running for quiet. Real nice overall...except there were no luggage stands in the room. I called the front desk and they indicated they do not have these...so, we had to put our bags on the floor. Not a biggy just a bit strange,Genuine Hotels.com guest review
My husband and I as well as my 2 kids stayed for one week while we waited to move into our new home. Overall, I was disappointed that the room did not have a refrigerator as well as a microwave. We went down to the pool and there weren't any towels. The used towels were scattered all over the place. I went up to the front desk and asked for some. The […] women was unfriendly, but gave me a stack of towels. The room was so, so. There were days when no cups were left in the room and noticed hair in the sink. I dreaded having to go ask for a thing at the main desk. As far as the continental breakfast, I would highly advise getting a more friendly worker to oversee the breakfast area. I would recommend having some cooking spray and smaller cups available next to the waffle maker. I did not appreciate the worker stating I overfilled the waffle maker, then she came over and pried using her hand and the utensil my waffle out. I did not want to eat it at that point. Read moreGenuine Hotels.com guest review
"Get Away From It All weekend"
I Love The Two Bed Room Suite. This Way A Real Nice Weekend Get AwayGenuine Hotels.com guest review
"Get Away From It All Weekend"
I Love The Two bed Room Suites. This Was A Great Weekend Get Away.Genuine Hotels.com guest review
"The worst customer service ever"
Terrible customer service right from when you check in at front desk. Very unwelcoming and unprofessional clerks at the front desk helpin you check in. As soon as I checked in, I wanted to check out already.Genuine Hotels.com guest review
Stayed 3 nights and everything was excellent from the staff, condition of the room, and breakfast. I would definitely stay there again!Genuine Hotels.com guest review
"La Quinta Inn Stay"
Overall, a nice hotel for a one night stop - clean room but only thing missing were towels in the bath - but easily remedied with a call to the front desk. Nice lady brought them right up to us. Beds were comfortable and room was a good size. Pool was fun. Breakfast nice too - although the set up makes it very congested since it is at the end of the […] room. Overall, we'd stay here again. Also, nice to have Bob Evan's next door - easy to walk over to enjoy dinner. Read moreGenuine Hotels.com guest review
Rooms reminded me of a boutique hotel rooms...very untraditonal with respect to chain hotels (which made the experience unique). Pillows and beds were very very confortable. Rooms had mini fridge.Genuine Expedia guest review
"very comfortable pet friendly 4 storeyed motel"
clean room, flat screen tv. we stayed on 3rd floor where wifi was intermittent and weak at night. breakfast was so so included hot waffles. apples, muffins ran out by the time kids came to breakfast plenty of towels toiletries included there was a very nice Bob Evans right nextdoor there is also mexican and a chinese buffet a 100 ft across the roadGenuine Expedia guest review
hotel was modern and pretty niceGenuine Hotels.com guest review
Dish cable kept going out, coffee available only If you have your own cup after breakfast hours. Internet/computer very very slow. Room was nice but over priced for the area. Good choices for food nearby. excellent location.Genuine Expedia guest review
"It was very nice."
The location was easy to find. The elevator could use an air freshener, but other than that, everything was very nice.Genuine Expedia guest review
We stayed one night at the hotel, because of a move. The room was beautiful, well decorated etc. The room has smoke odor for moments. Unfortunately, its the same issue that someone comment during one of the reviews.Genuine Hotels.com guest review
The hotel appeared nice an well maintained. But then we pulled the bed covers down and discovered blood spots on our fitted sheet and regular sheet... When we called down to get new sheets they gave us the wrong size, we called down again and were again given the wrong size ( we told them both times that it was a king bed). So the third time we called […] we were finally given clean sheets that it, mind you there was no offer to make our bed. There was dust all over the room and a dirty towel hanging in the bathroom. Needless to say, we will not be staying here again... We would have forgiven the dirty sheet if they were more helpful in solving the problem. Read moreGenuine Hotels.com guest review
Our room smelled like heavily deoderized smoke. We complained about it after our first night and were told that they were booked and could not guarantee us a room change so we canceled our second night and went elsewhere. It was a nice hotel that was put in a bad situation by a smoker who chose to disregard the hotels smoking policy, but they still […] tried to cover it up and rent out the room anyway. Read moreGenuine Hotels.com guest review
"Good hotel, very small beds"
Ok hotel, but beds are too small. Full size to almost twin size just does not cut it.Genuine Expedia guest review
"trip to kentucky with a stop at laquinta"
got into the hotel quite late, 11:15 pm. Was hoping to be earlier to go swimming. Swimming pool closed about 10:00 pm. Otherwise front desk clerk was nice and helpful. Room was nice, non smoking, and it smelled good, no smoke smell at all. Comfortable temperature too. Plenty of towels, soap, etc. Quite air conditioner. The next morning had breakfast […] downstairs. Lots to eat, Make your own waffles. Orange juice dispenser. Pastries, Fruits. Bagels. All good. Very happy with the stay. I would stop there again on my way to Kentucky. You should too. Read moreGenuine Expedia guest review
"Booked 4 rooms"
Traveling with 4 generations of our family. It looked like they had just completed a remodel, except for the pool. We were told the pool was closed, but they hadn't started work on it yet. A call to the manager and we were ok to go in the pool. Great grandchildren were looking forward to the pool after a long car ride. We had run into this situation […] once before at a different chain so we always make sure the pool is operating. Read moreGenuine Expedia guest review
"expected more for what i paid"
The hotel was nicely remodeled but the room wasn't as clean as it should be. There was dried toothpaste on the bathroom counter & the breakfast bar was a disappointment.Genuine Expedia guest review
"Two nights visiting Cuyahoga Valley NP"
I needed a place to stay for a couple of nights while seeing the sights in Cuyahoga Valley National Park. The price and proximity of this property easily met my needs. The room was clean and comfortable. The breakfast was typical (yogurt, cereal, waffles, etc.). Also, there are several places to eat and gas stations within walking distance (a plus for […] me as I enjoy just parking and not having to drive once on property). My one complaint would be about the coffee served with breakfast. It is the instant type which reminds me of the stuff one gets in hospitals. Otherwise this is a nice place to lay your head if in need and in the area of the National Park. I was able to access a few major parts in under 20 minutes (some only 10 minutes away). There is a pool on-site, but I did not use it, but several people did and seemed to enjoy themselves. Read moreGenuine Expedia guest review
My daughter and I loved your rooms, pool, hot tub, breakfast. A very beautiful lobby and pool area. We will definitely stay at this hotel again.Genuine Expedia guest review
"great value hotel!"
Modern, renovated rooms. Very clean and cheaper than hotels in Cleveland. No smoke smell was a plus!Genuine Expedia guest review
"Served the purpose"
We were looking for a pet friendly hotel in that area, and this fir the purpose. We would stay there again.Genuine Hotels.com guest review
"Very nice stay."
Currently remodeling but was never inconvient. We enjoyed our stay. ThanksGenuine Hotels.com guest review
The first guy I met was not very helpful almost lazy an should have more respect when someone is asking only one simple question an not hang up on people before their done talking.Genuine Hotels.com guest review
"Good discount hotel"
Needed a low cost stay near this location, and this hotel was OKGenuine Hotels.com guest review
"forced to take a smoking room"
BOOKED A NON SMOKING ROOM AND ON ARRIVAL TOLD ONLY SMELLY SMOKING ROOM WAS AVAILABLE, ASKED FOR ROOM TO BE DEORDORIZED AND WAS TOLD THEY ARE NOT ALLOWED TO TREAT THE ROOM WITH DEORDERIZERS!!!BAD EXPERIENCEGenuine Hotels.com guest review
"right around the corner from full plaza"
It was nice. comfortable Not the Ritz but more cozy.Genuine Hotels.com guest review
The hot tub when jets came on I could see dirt in the bubbles. The pool had green mold on the steps. Please have a pool cleaner come out and clean the pools daily and check the water levels. Breakfast was okay but include bacon or sausages or something to go with the waffles and hard boiled eggs.Genuine Hotels.com guest review
Stay was for the most part good. My only problems were the selection of food at breakfast and the poor WIFI in the room.Genuine Hotels.com guest review
"Comfortable hotel but not as clean as it should be"
On the surface this was a great hotel...just don't look in the corners. The bedding was clean and very comfortable. All of the surfaces were clean but it was obvious that everything needed a deep cleaning. There was lots of dust in the corners, on the coffee maker, on the electric outlets and the baseboards.Genuine Expedia guest review
just an average hotelGenuine Hotels.com guest review
"Mediocre with a side of sub par"
The guys at the front desk literally did not say a word to me. The hotel smelled smokey. Room was alright. Microwave was a plus. Location was good.Genuine Hotels.com guest review
"Reasonable choice for a night oa long journey"
There was nothing "wrong" with his hotel for one overnighter. It was also within a normal range of value for money. What was lacking? Well, a shortage of sugar and creamer was irritating and the breakfast was less than stellar. So let's just say .. It was ok.Genuine Expedia guest review
Easy on and off the Ohio Turnpike, Free breakfast was decent. Room was kind of stark, but it and rest of the facility was clean and well kept.Genuine Expedia guest review
"Great 2 night stay"
I travel into town a couple times a year and plan on this being my hotel of choice. I stayed 2 nights and had a very pleasant experience. Helpful staff. Clean room, close to various eateries.Genuine Hotels.com guest review
"i really dont know area, price right"
i was ok, i thought the pool was very cold and the hottub could have been cleaner, it also had a very musty smell to water. in the morning i had to hunt someone down for shampoo and coffee. The breakfast bar could have been maintained better.Genuine Hotels.com guest review
My only complaints are that the electrical outlet in my room by the sink didn't work. I had to dry my hair at another outlet in the room. Also, for two days, the hotel elevator was broken. I was on the top floor and lugging up my luggage without any help was difficult.Genuine Hotels.com guest review
"Went above and beyond"
We had a very nice stay. Several out-of-state family members had rooms here while attending a family wedding in the area. So that we could all be together for breakfast before leaving the next morning, we asked for a folding table to be set up in the suite where one of our family members stayed. It was perfect and gave us some privacy from the other […] guests in the busy breakfast area. The staff definitely went above and beyond the normal service for us on this special occasion, and we appreciated it. Read moreGenuine Hotels.com guest review
"easy access to hwy."
For the most part, it was okay. The lobby and stairwells didn't look like they had been cleaned in a while. I was appalled to see a guest take 2 huge dogs into his room Friday evening. I hope certain rooms are designated for pets. I would hate to think the bed I slept in had a dog in it the night before!Genuine Hotels.com guest review
"We would stay again."
Large, clean room; accommodating staff; WiFi had very week signal.Genuine Hotels.com guest review
My only issue was the strength of the A/C. The thermostat registered at 65F but there was no way it was that cool. I woke in the night 2 or 3 different times because it was too warm.Genuine Hotels.com guest review
Comfortable, breakfast was satisfying, convenient location.Genuine Expedia guest review
I was place in a forth floor smoking room even though I was guaranteed a Non smoking room. It look like some use a pry bar to open the window as the window had one inch opening around the window and I heard every car passing by the street. I had to stuff a towl to cover the opening. It also overlook the motel next door with a unfilled and in dis-repaired […] swimming pool, The ceiling had Brown water stain in the left hand corner and thankfully it did not rain during my Stay. Also the shower played a nice pierceing C# noise while it was running. I was told this was the only room available because the hotel was sold out as Aero-smith was playing in Cleveland and the New casino had just open up. I moved to the Hilton Gardens in Twinsburg for the rest of my stay. I have stayed in many La Quinta before and this was well below Standard. Never again! Read moreGenuine Expedia guest review
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