Great stay very nice room, close to rocksino, would stay again. Staff were not very outgoing but helpful.Genuine Expedia guest review
Great pool for swim night. Clean and good deal. Receptionist not very friendly.Genuine Hotels.com guest review
Perfect location ... Was on trip through the area and this hotel was on and off highway with ease !!Genuine Hotels.com guest review
"Beautiful Rooms/So-So Customer Service"
The room was gorgeous, loved the decorating and the lamps with the outlets on them were very convenient. However, nobody welcomed me to the hotel, all of the workers mumbled and barely looked at me when they spoke. I had an issue with my TV that was basicay dismissed and it wasn't even worth it to pursue it any further as I saw that I was going to get […] nowhere. The breakfast was nice but it would be nicer if there was some form of protein other than boiled eggs, like sausage or bacon instead of all carbs. But it was nice nonetheless. I enjoyed it overall! Would stay here again! Read moreGenuine Hotels.com guest review
The police were called on the room next door due to the guests partying and doing illegal activity. Our room was in the same hallway as the pool and the guests were very loud (yelling, running up and down the hallway,slamming doors) until well past 11:00. We stayed to be closer to our destination for the next morning and got very little sleep, after […] complaining to the front desk about the noise. The staff was very prompt with handling these issues. It was the guests from a large party that were very disrespectful. During checkout, I asked to speak to a manager, and I was told there was not one there. Read moreGenuine Hotels.com guest review
"Overall nice hotel"
My only complaint is the slightly flat pillows we had. I had to put my arm under the pillow for maximum comfort.Genuine Expedia guest review
"Nice hotel close to Rocksino"
The hotel was gorgeous. The rooms were very beautiful but my bed was extremely uncomfortable. I kept waking up with my back aching. The pillows were very comfortable, I just believe it was the mattress was uncomfortable.Genuine Expedia guest review
"Pool and hallway"
Obnoxious and rude teens in pool area. Not relaxing at all. Hallway smelt of cigarette smoke the whole time we were there.Genuine Expedia guest review
"Took taxi to casino"
Staff was very nice, rooms were comfortable. Stayed just one night and most of our time was at the Rocksino and a concert there.Genuine Expedia guest review
"Close to work sites"
Nice property and courteous staff.Genuine Hotels.com guest review
newly furnished, nice location close to Hard Rock Rocksino and freeway, but dirty towel left in bathroom, few amenities (barely any coffee in room, one small shampoo, no lotion etc..), and the continental breakfast was closed by 10:30 am on Saturday morning. Overall ok but nothing great.Genuine Expedia guest review
"Front desk clerk"
I think his name was Greg he was unfriendly and seemed to have a little attitude other than that the hotel was great.Genuine Hotels.com guest review
Prior to this stay, I stayed at another La Quinta in Cleveland on my way to NY. It was dirty and smelly, but I didn't expect a lot from a Hotel that allowed pets w/o the extra fee, so booked my return stay at this La Quinta in Macedonia. To my surprise, the room was spotless! The carpet appeared new as well as everything in the room! I was on the first […] floor, conveniently located near an exit, which is great when you have dogs. The other La Quinta in Cleveland (50th Street I think) was the 2nd floor. My only complaint would be the limited area allowed for the pets to eliminate themselves. A very small complaint, given the great room. Wireless service was good, and the free breakfast was as expected. I'd go out of my way to return to this one if it's anywhere close to my needs. Read moreGenuine Expedia guest review
"Very nice hotel"
not much to add, suburban area, shopping center nearby, decent breatfast at motel. Just needed place near interstate to stay with a dog.Genuine Hotels.com guest review
Better than I thought it would be. $85 bucks including the dog. Hotel was as good as other hotels that charge up to $150 for fee.Genuine Hotels.com guest review
"La Quinta Inn & Suites Cleveland Macedonia"
Very GoodGenuine Hotels.com guest review
"Facility nice, staff and cleaning not so"
The check in person was rude and uninterested in her job... more so the two guys smoking and hanging out under the overhang where guests unload. The facility was nice. The linens were clean, but stained---ughhhh. There was hair in the bathtub and on the linens when we arrived... a more thorough job of cleaning would be a must. Great convenient location. […] Would stay there again, but had we not arrived so late would have asked for a different room. Staff not acceptable. Lots of good people need jobs... time for a change there Over-priced for what you8 get. Read moreGenuine Expedia guest review
"good but one little thing"
The room was big, bed was great, heater actually went off when not running for quiet. Real nice overall...except there were no luggage stands in the room. I called the front desk and they indicated they do not have these...so, we had to put our bags on the floor. Not a biggy just a bit strange,Genuine Hotels.com guest review
My husband and I as well as my 2 kids stayed for one week while we waited to move into our new home. Overall, I was disappointed that the room did not have a refrigerator as well as a microwave. We went down to the pool and there weren't any towels. The used towels were scattered all over the place. I went up to the front desk and asked for some. The […] women was unfriendly, but gave me a stack of towels. The room was so, so. There were days when no cups were left in the room and noticed hair in the sink. I dreaded having to go ask for a thing at the main desk. As far as the continental breakfast, I would highly advise getting a more friendly worker to oversee the breakfast area. I would recommend having some cooking spray and smaller cups available next to the waffle maker. I did not appreciate the worker stating I overfilled the waffle maker, then she came over and pried using her hand and the utensil my waffle out. I did not want to eat it at that point. Read moreGenuine Hotels.com guest review
"Get Away From It All weekend"
I Love The Two Bed Room Suite. This Way A Real Nice Weekend Get AwayGenuine Hotels.com guest review
"Get Away From It All Weekend"
I Love The Two bed Room Suites. This Was A Great Weekend Get Away.Genuine Hotels.com guest review
"The worst customer service ever"
Terrible customer service right from when you check in at front desk. Very unwelcoming and unprofessional clerks at the front desk helpin you check in. As soon as I checked in, I wanted to check out already.Genuine Hotels.com guest review
Stayed 3 nights and everything was excellent from the staff, condition of the room, and breakfast. I would definitely stay there again!Genuine Hotels.com guest review
"La Quinta Inn Stay"
Overall, a nice hotel for a one night stop - clean room but only thing missing were towels in the bath - but easily remedied with a call to the front desk. Nice lady brought them right up to us. Beds were comfortable and room was a good size. Pool was fun. Breakfast nice too - although the set up makes it very congested since it is at the end of the […] room. Overall, we'd stay here again. Also, nice to have Bob Evan's next door - easy to walk over to enjoy dinner. Read moreGenuine Hotels.com guest review
Rooms reminded me of a boutique hotel rooms...very untraditonal with respect to chain hotels (which made the experience unique). Pillows and beds were very very confortable. Rooms had mini fridge.Genuine Expedia guest review
"very comfortable pet friendly 4 storeyed motel"
clean room, flat screen tv. we stayed on 3rd floor where wifi was intermittent and weak at night. breakfast was so so included hot waffles. apples, muffins ran out by the time kids came to breakfast plenty of towels toiletries included there was a very nice Bob Evans right nextdoor there is also mexican and a chinese buffet a 100 ft across the roadGenuine Expedia guest review
hotel was modern and pretty niceGenuine Hotels.com guest review
Dish cable kept going out, coffee available only If you have your own cup after breakfast hours. Internet/computer very very slow. Room was nice but over priced for the area. Good choices for food nearby. excellent location.Genuine Expedia guest review
"It was very nice."
The location was easy to find. The elevator could use an air freshener, but other than that, everything was very nice.Genuine Expedia guest review
We stayed one night at the hotel, because of a move. The room was beautiful, well decorated etc. The room has smoke odor for moments. Unfortunately, its the same issue that someone comment during one of the reviews.Genuine Hotels.com guest review
The hotel appeared nice an well maintained. But then we pulled the bed covers down and discovered blood spots on our fitted sheet and regular sheet... When we called down to get new sheets they gave us the wrong size, we called down again and were again given the wrong size ( we told them both times that it was a king bed). So the third time we called […] we were finally given clean sheets that it, mind you there was no offer to make our bed. There was dust all over the room and a dirty towel hanging in the bathroom. Needless to say, we will not be staying here again... We would have forgiven the dirty sheet if they were more helpful in solving the problem. Read moreGenuine Hotels.com guest review
Our room smelled like heavily deoderized smoke. We complained about it after our first night and were told that they were booked and could not guarantee us a room change so we canceled our second night and went elsewhere. It was a nice hotel that was put in a bad situation by a smoker who chose to disregard the hotels smoking policy, but they still […] tried to cover it up and rent out the room anyway. Read moreGenuine Hotels.com guest review
"Good hotel, very small beds"
Ok hotel, but beds are too small. Full size to almost twin size just does not cut it.Genuine Expedia guest review
"trip to kentucky with a stop at laquinta"
got into the hotel quite late, 11:15 pm. Was hoping to be earlier to go swimming. Swimming pool closed about 10:00 pm. Otherwise front desk clerk was nice and helpful. Room was nice, non smoking, and it smelled good, no smoke smell at all. Comfortable temperature too. Plenty of towels, soap, etc. Quite air conditioner. The next morning had breakfast […] downstairs. Lots to eat, Make your own waffles. Orange juice dispenser. Pastries, Fruits. Bagels. All good. Very happy with the stay. I would stop there again on my way to Kentucky. You should too. Read moreGenuine Expedia guest review
"Booked 4 rooms"
Traveling with 4 generations of our family. It looked like they had just completed a remodel, except for the pool. We were told the pool was closed, but they hadn't started work on it yet. A call to the manager and we were ok to go in the pool. Great grandchildren were looking forward to the pool after a long car ride. We had run into this situation […] once before at a different chain so we always make sure the pool is operating. Read moreGenuine Expedia guest review
"expected more for what i paid"
The hotel was nicely remodeled but the room wasn't as clean as it should be. There was dried toothpaste on the bathroom counter & the breakfast bar was a disappointment.Genuine Expedia guest review
"Two nights visiting Cuyahoga Valley NP"
I needed a place to stay for a couple of nights while seeing the sights in Cuyahoga Valley National Park. The price and proximity of this property easily met my needs. The room was clean and comfortable. The breakfast was typical (yogurt, cereal, waffles, etc.). Also, there are several places to eat and gas stations within walking distance (a plus for […] me as I enjoy just parking and not having to drive once on property). My one complaint would be about the coffee served with breakfast. It is the instant type which reminds me of the stuff one gets in hospitals. Otherwise this is a nice place to lay your head if in need and in the area of the National Park. I was able to access a few major parts in under 20 minutes (some only 10 minutes away). There is a pool on-site, but I did not use it, but several people did and seemed to enjoy themselves. Read moreGenuine Expedia guest review
My daughter and I loved your rooms, pool, hot tub, breakfast. A very beautiful lobby and pool area. We will definitely stay at this hotel again.Genuine Expedia guest review
"great value hotel!"
Modern, renovated rooms. Very clean and cheaper than hotels in Cleveland. No smoke smell was a plus!Genuine Expedia guest review
"Served the purpose"
We were looking for a pet friendly hotel in that area, and this fir the purpose. We would stay there again.Genuine Hotels.com guest review
"Very nice stay."
Currently remodeling but was never inconvient. We enjoyed our stay. ThanksGenuine Hotels.com guest review
The first guy I met was not very helpful almost lazy an should have more respect when someone is asking only one simple question an not hang up on people before their done talking.Genuine Hotels.com guest review
"Good discount hotel"
Needed a low cost stay near this location, and this hotel was OKGenuine Hotels.com guest review
"forced to take a smoking room"
BOOKED A NON SMOKING ROOM AND ON ARRIVAL TOLD ONLY SMELLY SMOKING ROOM WAS AVAILABLE, ASKED FOR ROOM TO BE DEORDORIZED AND WAS TOLD THEY ARE NOT ALLOWED TO TREAT THE ROOM WITH DEORDERIZERS!!!BAD EXPERIENCEGenuine Hotels.com guest review
"right around the corner from full plaza"
It was nice. comfortable Not the Ritz but more cozy.Genuine Hotels.com guest review
The hot tub when jets came on I could see dirt in the bubbles. The pool had green mold on the steps. Please have a pool cleaner come out and clean the pools daily and check the water levels. Breakfast was okay but include bacon or sausages or something to go with the waffles and hard boiled eggs.Genuine Hotels.com guest review
Stay was for the most part good. My only problems were the selection of food at breakfast and the poor WIFI in the room.Genuine Hotels.com guest review
"Comfortable hotel but not as clean as it should be"
On the surface this was a great hotel...just don't look in the corners. The bedding was clean and very comfortable. All of the surfaces were clean but it was obvious that everything needed a deep cleaning. There was lots of dust in the corners, on the coffee maker, on the electric outlets and the baseboards.Genuine Expedia guest review
just an average hotelGenuine Hotels.com guest review
"Mediocre with a side of sub par"
The guys at the front desk literally did not say a word to me. The hotel smelled smokey. Room was alright. Microwave was a plus. Location was good.Genuine Hotels.com guest review
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