I liked the convenience of allowing our pet, however, they will not clean your room with your pet present and we were there for 4 nights. They do not have a fridge or microwave either.Genuine Hotels.com guest review
Only 30 minutes from most sights to see - but nearby food and gas was in walking distance and all sublime.Genuine Hotels.com guest review
Location was easy enough to find. Decent place for a budget level hotel. Several places in the area worth eating at Bob Evans, Outback, etc. A pool and on site laundry facilities would have been nice but you get what you pay for. Would stay there again if it was just me without the family.Genuine Hotels.com guest review
"Not bad, not great"
Hotel staff was pleasant, the manager was very nice, I tried to deal with her with any questions. Hotel was very convenient right off the highway, and 10-15 minutes from Cleveland. The room was ok, bed was comfy and we had a fridge and microwave which were nice. Bathroom was dated. Overall, a nice place.Genuine Hotels.com guest review
"Short stay in Cleveland"
Clean and comfortable. Front desk staff not very knowledgeable about area.Genuine Hotels.com guest review
Bad beds for "yanno". Headboard fell right off the wall.Genuine Hotels.com guest review
"Clean and Comfortable"
Great location, room and bathroom clean, good breakfast choices. Located within walking distance of great restaurants and bars.Genuine Hotels.com guest review
"Great price Great room"
This place was clean and comfortable. I would definitely recommend it and I will book there again when I go to Cleveland.Genuine Hotels.com guest review
Over all it was a good stay. I was a little disappointed in the handicapped features a raised or chair height toilet, and a walk in shower is a handicapped bathroom not adding pull up bars to the walls and tub. Other wise great stay and the room was comfortable.Genuine Hotels.com guest review
"Decent for the price"
I stayed there for 2 nights, in town for a graduation. The place is decent for the price, clean and the staff is helpful and friendly. Mynonly issue is you could hear kids running up and down the halls which has nothing to do with the hotel but rather parents. Overall i had a good experienceGenuine Hotels.com guest review
"Average to below average"
Definitely not the nicest place that I've recently stayed. Though seemingly clean, the hotel is very dated and amenities are non-existent outside of the free wifi, which is essentially standard in this day and age. Breakfast was OK, though nothing spectacular (waffles, toast and oatmeal.) If you're looking to save money, you could do worse than to stay […] here, though I'll probably try to find lodging at the nearby Doubletree or Mariott on future visits. Read moreGenuine Hotels.com guest review
Staff were wonderful, breakfast was greatGenuine Hotels.com guest review
The only fair weather weekend the winter of 2013,14, my family had a clean warm place to stay. Thanks. Our daughter needs to travel with her dogs. It's nice to have a nice place for that.Genuine Hotels.com guest review
The bathroom had a foul odor, like backed up sewer. The rep was defensive, she started saying stuff like no one has ever complained, she has been working for 20 years. Did not want to listen? Other guest had the same complaint. The room on the second floor made lots of noise and I could not sleep, the floor was not well sound proofed.Genuine Hotels.com guest review
"Close to Case Western Reserve University"
Could have been more comfortable if we don't hear the noise of the people upstairs. Room smelled like mold & bathroom smell urine all the time I had to buy an air freshener but the room odor won't go away. They didn't want to give us another room so 6 nights of stay was not good.Genuine Hotels.com guest review
I rated it high all the way across, because it is what it is. Cheap, was clean, staff were all friendly.Genuine Hotels.com guest review
"Nice Stop Over"
Very comfortable and relaxing in a convenient location.Genuine Hotels.com guest review
"Great for the price; pet friendly"
A little bummed that we booked it through hotels dot com actually because the hotel offers an amazing price for those visiting The Cleveland Clinic. Two of our family members booked direct through the hotel and got the amazing price, but we'd already booked for the hotels dot com prices. (We were out > $55 for the two nights). My mom was at the clinic […] for a heart procedure, was hospitalized there 6 days, and we stayed 3 of those. The staff would not honor or match the price for us. For the price, it's actually a good location, 20 min or less trip to the clinic, and was pet friendly (last minute unplanned trip, and couldn't find a pet sitter on the weekend). Small breakfast, full of carbs and only boiled eggs for protein. The staff was friendly; our room was clean. We did not have a refrigerator or microwave but our relatives did. Pretty small bathroom compared to most hotels I've stayed. The hotel served it's purpose as a place to sleep and have a quick breakfast during our busy stay. Free wifi is a bonus. Read moreGenuine Hotels.com guest review
Staff was really nice and helpful. Rooms could use some updates but other than that had a great stayGenuine Hotels.com guest review
Nice stay. Clean and comfort for an affordable price.Genuine Expedia guest review
"Where's the parking?"
Had to circle 4 times and wait for someone to come out of the Winking Lizard bar in the next lot. little or no convienent parking. Next time I will stay across the street.Genuine Expedia guest review
for the price paid everything was fine - nothing special nothing bad - breakfast is very basic. very commercial location but easy access to freeway and just minutes from downtown.Genuine Hotels.com guest review
"Very nice hotel -- excellent value"
This was a very clean and comfortable hotel at a very reasonable price. The continental breakfast was much better than we've experienced at similar facilities. We would stay there again if we happen to need accommodations in that area in the future.Genuine Hotels.com guest review
Not a lot of selections for breakfast. Needing upgrades in bathroom. Noisey above my room. Lots of noise in the hallway. Had to put towel around bottom of door to sleep. Right beside the elevator and heard it all night.Genuine Hotels.com guest review
"Ok hotel to stay"
I stayed here for about 2 weeks and overall it was a good stay. Clean room, reliable wifi, friendly staff. Only downside is that this hotel does not offer refrigerator or microwave. So people like me find this inconvenient.Genuine Hotels.com guest review
"Blizzard in Cleveland - March 12, 2014"
Other than the snow plows running overnight, everything about our stay was good. The desk staff, rooms, etc., were fine. We know the snow plows could not be helped because of the blowing and drifting snow that hit Cleveland on Wednesday, March 12.Genuine Hotels.com guest review
"Nice hotel for a night's stay"
I stayed at this hotel through an expedia pick. it was an one night stay at the last minute and reservations were made as soon as we arrived in cleveland, oh. for the price I paid the hotel was nice and clean. It was just awkward how the room was designed with the bathroom setup. The bed was nice and comfortable. I would stay here again in a last minute […] situation. Read moreGenuine Expedia guest review
"Warm room on a cold and snowy night"
The hotel was clean. The staff was personable. Who could ask for anything more.Genuine Hotels.com guest review
This hotel was clean and comfortable. The breakfast offerings were good! It was a pleasant experience!Genuine Hotels.com guest review
"Okay for a 2 day stay"
The La Quinta in Independence needs some updating. The thermostat on the heater in our room did not work and we were forced to get up and adjust the temp multiple times during the day and night. We tried setting it at 65 and when we woke up it was still running heat and we were soaked in sweat! The whole hotel smelled like smoke. Not to mention the […] "breakfast" was scant and the fruit was over-ripe. Aside from all of this the staff was very friendly. Read moreGenuine Hotels.com guest review
"A Wonderful New Year's Eve"
It was great for the price, thanks for a beautiful Happy New Year's Eve!Genuine Hotels.com guest review
Loved my experience great hotel super clean amd comfortableGenuine Hotels.com guest review
walls were a little thin, heard outside noise from restaurant across the lot, however, it was comfortable, clean and very reasonably priced, would stay againGenuine Expedia guest review
"Got what I paid for!"
my hubby and I usually have to get two rooms because we have three kids, but the exec kings suite was economically perfect... unfortunately we left behind a charger for the portable dvd player and a nightlite and was after 3 attempts to reach someone who could accurately respond we were forced to replace them.Genuine Expedia guest review
"A VERY SATISFIED CUSTOMER"
EVERYONE WAS SO VERY FRIENDLY AND THE HOTEL IS A VERY COMFORTIBLE PLACE TO STAY.Genuine Hotels.com guest review
Staff was excellent . Walked into our rooms and everyone's bathroom was awful. There was hair all over the floor . Hair folded up inside the clean bath towels. The bath tub was not cleaned still had residue around the tub. There was trash in the trash cans from previous guest , but besides that the front desk staff and housekeeping was so nice and polite […] to us that we really just over looked the issues. Just thought we should inform you to pay attention to detail in your housekeepers work Read moreGenuine Hotels.com guest review
"Good for overnight stays"
This property is showing its age. The bathroom fan rattled everytime you were in the bathroom, there were cracks in the walls, but everything was clean. Needs redecorating or something. Nothing around it except some restaurants and office buildings. No amenities to speak of so don't stay here for vacation with kids--especially if they want a swimming […] pool. It's a good place to stay if you just need a clean room to lay your head. Hint, if you only need one bed spring for the king room--more room to move around with a recliner to relax in and (if available) they can move in a small refrigerator for drinks and such. Read moreGenuine Hotels.com guest review
"Overall, great stay!"
The hotel location provided easy access to the highway, restaurants, and businesses. It was very clean and pleasant. The room was a good size, comfortable, however the room was not very sound-proof. We often heard other rooms' doors opening and closing, and it seemed like we could constantly hear other people talking outside of our door in the hallway. […] All in all, I would stay at this location again. Read moreGenuine Hotels.com guest review
"Will never stay there again"
Promised wireless Internet doesn't work and nobody cares. Spent two hours on the phone with provider without any result. People at service desk said that its not their responsibility. Bathroom smells very bad.Genuine Hotels.com guest review
I just stayed for one night. Friendly staff, clean room, modern TV. Belgian waffle in the morning was good.Genuine Expedia guest review
"that hotel should not be open at all..."
I was told it was 2 queen beds and it was not, however the towels were not clean shower didnt work to good they give u coffee with no sugar or creamer the staff is rude and i want my money backGenuine Expedia guest review
"good but overrated"
It was a good stay there. The location is near to Cleveland downtown (20 minutes drive) and Cuyahoga Valley national park. The room was clean. And the hotel is proximate to a nice restaurant. It is located on a hill facing north. you can see beautiful sunrise and sunset from its parking lot. However, the previous high rating made this stay a little […] disappointing. The room facility is basic. The washing area is outside the bathroom. The TV is small. Overall, the hotel does not deserve such high rating. We believe it is overrated. We may or may not stay here next time. Read moreGenuine Expedia guest review
The front dest gentleman rwmembered me from the weekend before when we came this weekend for the fumeral and i needed the same room cor another night, I cannpt describe him being any more aincere or nicer than he could ever be. The lady with the late checkout was wonderful.Genuine Hotels.com guest review
"handy to Cleveland"
extremely handy to I-77, Cleveland, food, gas, church, Cleveland.room was very nice; breakfast was above average(waffles;eggs)Genuine Hotels.com guest review
"Good enough for our needs"
Lobby and elevator smelled heavily of cigarette smoke, otherwise a good basic hotel for our one night stopGenuine Hotels.com guest review
Hotel was nice, clean, and friendly.Genuine Hotels.com guest review
"Non-smoking room... Not a guarantee"
I requested a non smoking room. Arrived late at night and was told "just so you know, it is a smoking", and "I'm pretty sure it will smell like smoke." The check in staffer was unhelpful with offering any options to remedy the situation. I won't be going back.Genuine Hotels.com guest review
We visited Cleveland for a hockey tournament and this hotel was in a great location for access to the highways to get to the rinks all around Cleveland. We had a non-smoking room which was great and very clean and did not smell of smoke at all. But the hallways clearly smelled of smoke! Otherwise, the service was wonderful and the breakfast was goo […] d. Read moreGenuine Hotels.com guest review
"clean, easy access. just needed a place to sleep."
Not a bad place, not a great place. Clean, but dated. Breakfast was adequate. It served its purpose- a clean, comfortable, safe place to sleep not too far from Progressive Field that wasn't off the beaten path.Genuine Expedia guest review
Hotel was okay, very limited tv channels and could hear people next to you and above you. Beds very nice. Would stay againGenuine Hotels.com guest review
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