"A VERY SATISFIED CUSTOMER"
EVERYONE WAS SO VERY FRIENDLY AND THE HOTEL IS A VERY COMFORTIBLE PLACE TO STAY.Genuine Hotels.com guest review
Staff was excellent . Walked into our rooms and everyone's bathroom was awful. There was hair all over the floor . Hair folded up inside the clean bath towels. The bath tub was not cleaned still had residue around the tub. There was trash in the trash cans from previous guest , but besides that the front desk staff and housekeeping was so nice and polite […] to us that we really just over looked the issues. Just thought we should inform you to pay attention to detail in your housekeepers work Read moreGenuine Hotels.com guest review
"Good for overnight stays"
This property is showing its age. The bathroom fan rattled everytime you were in the bathroom, there were cracks in the walls, but everything was clean. Needs redecorating or something. Nothing around it except some restaurants and office buildings. No amenities to speak of so don't stay here for vacation with kids--especially if they want a swimming […] pool. It's a good place to stay if you just need a clean room to lay your head. Hint, if you only need one bed spring for the king room--more room to move around with a recliner to relax in and (if available) they can move in a small refrigerator for drinks and such. Read moreGenuine Hotels.com guest review
"Overall, great stay!"
The hotel location provided easy access to the highway, restaurants, and businesses. It was very clean and pleasant. The room was a good size, comfortable, however the room was not very sound-proof. We often heard other rooms' doors opening and closing, and it seemed like we could constantly hear other people talking outside of our door in the hallway. […] All in all, I would stay at this location again. Read moreGenuine Hotels.com guest review
"Will never stay there again"
Promised wireless Internet doesn't work and nobody cares. Spent two hours on the phone with provider without any result. People at service desk said that its not their responsibility. Bathroom smells very bad.Genuine Hotels.com guest review
I just stayed for one night. Friendly staff, clean room, modern TV. Belgian waffle in the morning was good.Genuine Expedia guest review
"that hotel should not be open at all..."
I was told it was 2 queen beds and it was not, however the towels were not clean shower didnt work to good they give u coffee with no sugar or creamer the staff is rude and i want my money backGenuine Expedia guest review
"good but overrated"
It was a good stay there. The location is near to Cleveland downtown (20 minutes drive) and Cuyahoga Valley national park. The room was clean. And the hotel is proximate to a nice restaurant. It is located on a hill facing north. you can see beautiful sunrise and sunset from its parking lot. However, the previous high rating made this stay a little […] disappointing. The room facility is basic. The washing area is outside the bathroom. The TV is small. Overall, the hotel does not deserve such high rating. We believe it is overrated. We may or may not stay here next time. Read moreGenuine Expedia guest review
The front dest gentleman rwmembered me from the weekend before when we came this weekend for the fumeral and i needed the same room cor another night, I cannpt describe him being any more aincere or nicer than he could ever be. The lady with the late checkout was wonderful.Genuine Hotels.com guest review
"handy to Cleveland"
extremely handy to I-77, Cleveland, food, gas, church, Cleveland.room was very nice; breakfast was above average(waffles;eggs)Genuine Hotels.com guest review
"Good enough for our needs"
Lobby and elevator smelled heavily of cigarette smoke, otherwise a good basic hotel for our one night stopGenuine Hotels.com guest review
Hotel was nice, clean, and friendly.Genuine Hotels.com guest review
"Non-smoking room... Not a guarantee"
I requested a non smoking room. Arrived late at night and was told "just so you know, it is a smoking", and "I'm pretty sure it will smell like smoke." The check in staffer was unhelpful with offering any options to remedy the situation. I won't be going back.Genuine Hotels.com guest review
We visited Cleveland for a hockey tournament and this hotel was in a great location for access to the highways to get to the rinks all around Cleveland. We had a non-smoking room which was great and very clean and did not smell of smoke at all. But the hallways clearly smelled of smoke! Otherwise, the service was wonderful and the breakfast was goo […] d. Read moreGenuine Hotels.com guest review
"clean, easy access. just needed a place to sleep."
Not a bad place, not a great place. Clean, but dated. Breakfast was adequate. It served its purpose- a clean, comfortable, safe place to sleep not too far from Progressive Field that wasn't off the beaten path.Genuine Expedia guest review
Hotel was okay, very limited tv channels and could hear people next to you and above you. Beds very nice. Would stay againGenuine Hotels.com guest review
"Gracious staff and excellent location."
The staff were very efficient and gracious. The location was excellent and I made it downtown in rush hour in 15 minutes. However, I did not realize when I booked this hotel that this was a smoking hotel and I got a smoking room. The odor stayed in my clothing and I even had a comment from someone I knew at my morning meeting who knew I had quit 20 […] years ago. That was the only drawback. Otherwise the hotel was quiet,clean and very comfortable. Read moreGenuine Hotels.com guest review
The Wi-Fi was not working in my room and I had to go to the lobby to check email on my laptop. Otherwise, the hotel was very "average." The location & neighborhood are ideal from my perspectiveGenuine Hotels.com guest review
"room was fine, sushi place down the road sucked."
room was fine, sushi place down the road sucked. that is all i wish to addGenuine Expedia guest review
"Not for non smokers!"
The entire hotel just smells with smoke. You will find smokers everywhere. We had a non smoking room, but we could easily smell smoke in it. The staff was courteous and offered us another room, but that room was even more smelly! Avoid this hotel if you are a non smoker. We in fact will be avoiding La Quinta altogether for next few years!Genuine Hotels.com guest review
"Convenient and reasonable price"
We stayed here to rest for the night while driving from Chicago to Niagara.The Hotel was decent enough. Breakfast, parking, WIFI included. Bedding was nice and clean. The on only thing I did not like was the smell of dampness/moistness that was in the room and I was not able to open window.Genuine Hotels.com guest review
close to dowmtown clevelandGenuine Hotels.com guest review
Overall it was a nice stay. I booked the room thru an online.com website and ended up in a smoking room. I did not know this until we arrived. When we got in our room, the dirty ash tray was still there, the tub was dirty and the comforter looked like someone walked on it with their shoes on. The rest of the hotel was clean, staff was pleasant, the […] location was great, and breakfast was good. I would stay again, but would make sure we had a non smoking room first. Read moreGenuine Hotels.com guest review
I will stay againGenuine Hotels.com guest review
Additional amenities include complimentary use of a nearby fitness facility. This statement was taken from the hotel description. When at asked at the front desk,I was told there was no fitness center available. After a very long car ride, I had looked forward to a short workout and was very disappointed. Should have stayed at the hotel next door which […] was about same price, but that had a pool and fitness center. Read moreGenuine Hotels.com guest review
I booked this room the day of my travels. When I arrived, reservation was in place. But, I was advised upon checking in that what I had booked wasn't available. Which was a 2 queen non smoking. Now let me say I am a smoker, but I don't even bother looking for smoking rooms anymore since most hotels have made all rooms non smoking. Why I am mentioning […] this is for the non smokers out there. Cause even being a smoker, the room odor was somewhat over taking, even for me. Went and got some air fresheners. Read moreGenuine Expedia guest review
We wee in town for our daughter's wedding. I had researched hotels in the area and found that this one had good reviews and a reasonable price, so I booked it. It wasn't perfect, but it more than met our expectations. The staff was very friendly and professional. We didn't eat breakfast there, but the waffles smelled delicious. Pros: close to the interstate, […] friendly service, good price. Cons: A/C was weak, not enough towels. Read moreGenuine Hotels.com guest review
"Good for staying"
When we first got there the front desk lady was nice and allowed us to check in before check in time. The rooms were clean except for our toilet which needed cleaning on the back part of the bowl. They sent up housing keeping and took care of it. Slept great. Ate a okay continental breakfast. Would stay again. Enjoyed the Licking Lizard restaurant and […] bar next door too. Read moreGenuine Expedia guest review
We are a family of 4 and we stayed there for a night. They were really helpful. We enjoyed our stay there.Genuine Hotels.com guest review
The bed was great, the room was relatively quiet. But cleanliness was lacking, with the tub not cleaned very well and the carpet needing sweeping. Also, cigarette smoke was evident in hallways of non-smoking sections.Genuine Expedia guest review
"Convenient location but smelled like smoke"
Overall, the room was a decent value, a bit run down and worn but comfortable. Although the room was a non-smoking room and did not appear to have been smoked in, smoke smell leaked into our room during the night, presumably from the ventilation system, and, by the morning, the room smelled like it was a smoking room.Genuine Hotels.com guest review
"Friendly staff, decent rooms"
The staff was very friendly and helpful. Rooms were decent, location in good part of town.Genuine Hotels.com guest review
"Fits the budget for a quick stay"
The woman at the front desk was lovely, but the room is one where you can hear everything going on around you -- from dogs barking to a poor man sneezing down the hall -- you hear it all! The bed and TV were great, but the bathroom grout and shower were not. Like the title says, it's good for a quick stay -- nothing more (unless they upgrade the facility […] a bit)! Read moreGenuine Expedia guest review
Good. Appreciated being able to leave bags and car until 6pm on checkout dayGenuine Hotels.com guest review
"very comfortable and convenient stay"
everything we needed for an extended stay was available--staff were available and ready to take care of youGenuine Expedia guest review
Great, perfect what can I say? Friendly courteous and KindGenuine Expedia guest review
Overwhelming smell of carpet deodorizer to mask cigarette odor as you enter the room. Bathroom floor wasn't cleaned each day.Genuine Expedia guest review
This hotel is a bit worn out. The rooms are not that clean. The free breakfast is the usual. There is a Denny's and a Bob Evans near by. They are filthy. I would find a whole different area to stay.Genuine Hotels.com guest review
"Convenient to downtown"
Excellent hotel just far enough away from I-77 for a pleasant, quiet stay. Very pleasant staff. Good breakfast.Genuine Hotels.com guest review
"La Qunita Indendence"
Nothing special about the hotel but is just fine for a business trip. Perfect location to get to and from Cleveland, nearby cities and airport. Didn't need any help from staff but seemed friendly and polite. Fun bar & grill across parking lot and several other restaurants within walking distance.Genuine Hotels.com guest review
"Great place to stay."
It was fantastic! The only thing I missed was a refrigerator but... the ice machine was close by!Genuine Hotels.com guest review
"Close to destination"
Better than most.Genuine Hotels.com guest review
"inexpensive - don't expect too much"
We've stayed at this hotel a few times before - it is convenient to Cleveland and rather inexpensive. At the price, it's OK - reasonable rooms, free internet, but nothing very impressive. The hotel is a little worn, but overall clean - a place to stay, not more, not less. This particular time, something went wrong with the reservation and we ended up […] getting assigned at check-in to a smoking room (nothing on my copy of the reservation to indicate what it should have been, one way or the other). Unfortunately, there weren't any no-smoking rooms available by that time. The room, in fact the entire floor, smelled of stale smoke, which made the stay less pleasent than it could have been. There are lots of other choices in the area - we probably won't return. Read moreGenuine Hotels.com guest review
really enjoyed my stay looking forward to my next stayGenuine Hotels.com guest review
"Affordable hotel in convenient location"
Hotel is in a convenient location with tons of places to eat and convenient to major toll roads for easy access to attractions. Good price for the room. Check-in was quick and easy, staff was very friendly. Rooms are definitely dated and there was a mildew smell in our room and in the hallways. We purchased air fresheners to reduce the odor. It is fine […] for one night (a short stay), I won't want to spend more than 2 nights here. Read moreGenuine Expedia guest review
we stayed at the hotel while attending a family wedding which meant that we were in the room getting ready when housekeeping was in the area. No one checked back and when we returned late that evening I had to go to front desk to ask for towels and plastic bag for ice bucket. It would have been nice to get a shower on returning after a long hot and […] sticky day without having to return to lobby for a clean towel. Read moreGenuine Hotels.com guest review
We had reserved a non-smoking room. When we got off the elevator, the hallway had a strong smell of cigarette smoke. The odor was not as strong in the room, but it was still offensive. I went to the desk to ask for the NON-smoking rom we had reserved and was tod that there were no rooms available. The clerk was apologetic and offered some industrial […] strength "febreeze" type spray that helped a little. When we pulled open one of the dresser drawers in our room, we found an open and half eaten candy bar and an open and half eaten package of cookies. The bathroom had clean towels, but was otherwise disgusting. There was a used match on the floor, and the grout and corners of the floor were filthy. There was a hat hanging on the back of the bathroom door. I pulled the nightstand a little bit away from the wall to plug my charger in and found cigarette butts and other filth on the floor! The bed linens and towels appeared clean, but I didn't wnat to touch the curtains or walk on the floor barefoot. The "breakfast" was pretty disappointing as well. The only good thing was dinner athe the Winking Lizard next door. Read moreGenuine Hotels.com guest review
I would stay again. The room was clean and comfortable, and it's very convenient to the highways. The free wi-fi was also a bonus.Genuine Hotels.com guest review
We booked through hotels.com, and when we arrived, we were notified that we would have a smoking room (even though we requested a non-smoking room). My family was worried, but the room was clean and did not smell any different. The staff was courteous, and the room was nice. In the morning, the free breakfast consisted of hard-boiled eggs, toast & bagels, […] cereal, juice, and a make-your-own waffle station. Overall (and for the price), we would highly recommend this hotel (as long as you are a little bit flexible on what type of room they give you). Read moreGenuine Hotels.com guest review
towel rack fell and was in need of repair... staff cleaned room on 2nd day and didn't bother to get it fixed.. just laid the towels down since they couldn't hang them up. .. Also the privacy shades were hidden behind the shears ..so we thought there was no privacy until I complained to the desk clerk. . Review prove that I'm not the only one with this […] issue. Especially since we were on the first floor. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )