"it was ok"
I booked this room while traveling cross country- everyone was so nice but the first room smelled of cigarettes- they politely changed it. The second room had dingy sheets. As in they were supposed to be white but wasn't completely? Odd. If you're looking for a place to crash for a night go for it they have a free breakfast and really great staff... […] maybe I got a not so great room cause I had a pet with me. Read moreGenuine Hotels.com guest review
"Eveything As Expected"
Clean, well maintained, and convenient to our Son's house in Lakewood when we visit. It's basically what you expect from a La Quinta -- nothing fancy, but adequate for short stays.Genuine Hotels.com guest review
I did not go but mentor was fine I had no problems. I will let Lauren. KnowGenuine Hotels.com guest review
My stay was pleasant. I was only in the room for a little bit before going to sleep each night. Could have more tv channels.Genuine Expedia guest review
Great Value!Genuine Hotels.com guest review
Room was very clean but linens smelt like smoke. Was very uncomfortable.Genuine Expedia guest review
"Best Airport Hotel for City Commute"
I loved my La Quinta Cleveland Airport North stay because I could get a shuttle pick up from the airport (call on arrival) and easily commute into Cleveland each day via RTA (suburban train to/from Cleveland, nice, clean, safe) across the parking lot. And the staff was so nice, even providing a ride to the car rental center when needed. Yes, the bed […] covers showed some stains and sheets had some black marks that obviously they could not get out, but they were very well laundered. And, there might have been a hair or two in the shower, but all the linens were every clean. And the staff should be conscious of not mixing pillows from smoking rooms with non-smoking (let alone allow the lobby to smell of smoke???). But overall, the bed was comfortable, surroundings cleaner than many hotels I've been in, free wifi and convenience plus staff made it a very happy experience!!! I'll be back! Read moreGenuine Hotels.com guest review
"Not great at all"
There was a pretty big water leak in our room, the hotel stink of cigarette, not the best facilities, though the staff was very helpfulGenuine Expedia guest review
"Close to downtown!"
This hotel was a good price for what we received. The location was very convenient for attending the Indians game, CSU and the zoo which were the major attractions we were in town for. There was a free breakfast which saved us money while we were in town. However the breakfast was mainly cold items with the exception of having a waffle iron. The beds […] and pillows were comfortable and our room was very clean too. Overall I would stay here again. Read moreGenuine Hotels.com guest review
"good for 1 night"
this is a good hotel if you are only staying 1 night. no microwave or fridge bad if you eat out and bring food back to the room. and it only had a few channels on the tv. but other than that it was a good trip. and the front desk over charged me when i bought a gatorade and butterfingerGenuine Hotels.com guest review
We were told we were booked in a non-smoking room. However, the smell of cigarettes was extreme in both the hallway AND the room. We were very uncomfortable. Other than that, our stay was acceptable, with a clean, modern, attractive room. Breakfast could use more protein, but also was acceptable.Genuine Expedia guest review
"Inexpensive and convenient"
Although it is located in a difficult to find location, once found it is extremely close to public transportation and only 15 minutes from all the notable downtown tourist spots. The rate was very low but the room was quite acceptable despite the bathroom being very small and the towels just enlarged face towels. The breakfast was adequate; my brother […] thought it better than that at the much more expensive Hampton Inn we stayed at in another town on our trip. Exceeded my expectations at this price point. Read moreGenuine Hotels.com guest review
The room just nice but the linens looked filthy.Genuine Hotels.com guest review
"RACIST AND DIRTY"
HORRIBLE EXPERIENCE NOT EVEN GOING TO WASTE MY TIMEGenuine Hotels.com guest review
Worth the price and would stay there againGenuine Hotels.com guest review
We had a good experience at La Quinta. This was our first stay at their chain and will look for them in the future. Although the hotel was older it was clean and the staff was friendly. It was perfect to stay because we only needed a place to sleep. The location was extremely convenient with having the train station across the parking lot.Genuine Expedia guest review
"Good for the price"
This is a decent place to stay for a night or a few. Clean and pretty comfortable. Beds were kind of hard, but ok. I didn't lose any sleep over it. Bring an extra towel,you will only get 2 small ones. Don't count on them for your toiletries either. But, all in all a decent place to lay your head for the night for the price.Genuine Hotels.com guest review
Room was quiet. It would be better if there were microwave and refrigerator available. It was a nice one night stay.Genuine Expedia guest review
Comfortable lodging with tidy rooms. Main complaints were with the other guests during my stay, including some rowdy and drunken guests at 4am one morning disturbing the peace (the walls are a little too thin), but the hotel itself was not bad.Genuine Hotels.com guest review
"Great place to stay"
Friendly staff, clean spacious rooms could use minor upgrades but over all pleasant stay.Genuine Hotels.com guest review
"Great train ride to the Indians game"
It was great. We are not very familiar with the area but chose a great hotel in a great location. Very easy to get to the ball park!Genuine Hotels.com guest review
"Great deal for the money."
Rooms were clean. Breakfast was fine. We were in at midnight and out by 8:00 AM, so we didn't explore any amenities.Genuine Hotels.com guest review
"Close to airport & places of interest"
Great price - very clean - great value & very helpful staff!Genuine Expedia guest review
Faint smell of smoke in the room, much stronger in the common areas of the hotel.Very limited breakfast assortment. hotel needs to change their coffee vendor. Fitness center equipment was old and cheap and the door did not lock. odd location made it hard to get toGenuine Hotels.com guest review
"Convenient to downtown train station"
This hotel turned out to be perfect for our stay. We had tickets to an Indians' baseball game and found out we could walk 100 feet to the station and catch a train downtown right next to the field. Wonderful! The desk clerk told us about it.Genuine Hotels.com guest review
"A pleasant experience"
The room was good, the food was good, and the staff were to redress an issue with office adjustment. I highly recommend La Quinta Cleveland airport.Genuine Hotels.com guest review
Decent room deteriorated bathroom, poor continental breakfast. Hotel staff was nice.Genuine Hotels.com guest review
Very nice hotel with an excellent staff; I will make this my hotel off choice whenever I am in Cleveland to visit family.Genuine Hotels.com guest review
"Event at the IX- Center"
No complaints, very nice.Genuine Hotels.com guest review
"If you have to stay close by..."
I maybe one of the most frugal people you will ever meet, but this hotel was not worth the price. The check in was nice and pleasant, but the room was nothing short of a Motel 6. The tub was peeling or had paint on it (hard to tell the difference) the bed was pretty stained, carpet had the appearance of uncleanliness. The breakfast was very scarce many […] starches (bagels, breads, waffles) and no meat or protein choices. The hotel does need some maintenance. Read moreGenuine Hotels.com guest review
Good location with clean room. We did miss having a refrigerator in the room. Breakfast was good & staff kept everything replenished so if you came late you didn't see empty serving dishes. Would use them again.Genuine Expedia guest review
"Always A Great Stay"
We have stayed here before wouldn't change where I stay coming to Cleveland for anything. Clean rooms, great customer service, and good breakfastGenuine Hotels.com guest review
Room was very nice. Hotel lobby and common areas were marginal good location.Genuine Hotels.com guest review
staff were very helpful and friendly. Wasn't very far from concert we went to at progressive field. The room was nice, it did have a few stains on the carpet but nothing major. Only problem I really had was that you couldn't turn the air to what you wanted it to be on and it got a little stuffy during the night and the air had shut off, but other than […] that the stay was great. Read moreGenuine Hotels.com guest review
hotel was booked up, room was smoky but adequate for one night, bed was comfortable, room was a little shopworn, broken doorknob on bathroom but shower was hot and everything seemed to basically work. Very crowded breakfast area, limited selection but good enough.Genuine Expedia guest review
It was clean and staff was friendly. It's close to the train station so we didn't have to drive anywhere. Breakfast was okay. Nothing special.Genuine Expedia guest review
Upon check in the attendant was rude and short with us. She was very rude to the people in front of us as wellGenuine Expedia guest review
"Good value for the price"
The staff was friendly and helpful. They let us know that there was a considerable discount price for guests who were visiting the Cleveland Clinic which we will take advantage of during our next trip. We appreciated the free wifi in the room. The location opposite the light rail system was convenient and used by a number of guests. The breakfast was […] varied and good. This is a pleasant tourist-class hotel that offers good value for the price. Read moreGenuine Hotels.com guest review
"Not like other La Quinta, bad for the hotel chain"
Even the non-smoke rooms, smells bad. Hallway carpets are really bad with many stains. Really small rooms with not good maintenance. Even if you pay more, choose a different hotel.Genuine Hotels.com guest review
We stayed there 1 night for our return trip home from Kalahari Resort after a week of dance nationals. The staff went above and beyond to make it enjoyable. Thanks!Genuine Expedia guest review
I would not hesitate to stay again. Very well pleased.Genuine Hotels.com guest review
"Romm smelled like stale smoke"
This hotel is generally OK but I was disappointed that I asked for - and was assured I was getting - a non-smoking room...but when I got into the room there was a definite stale smoke smell. They offered to come up and douse the room with deodorizers but since I figured that might be even worse, I declined. Otherwise, it was OK for the purpose of our […] business trip. Read moreGenuine Hotels.com guest review
"Poor staff at convenient location."
Check-in was good. Check-in staff was polite and professional. Room was efficient. Bathroom very small. Found hair in the tub and bathroom floor area. Wife was not pleased. The breakfast that was advertised was very disappointing. Served from 6 - 9 AM. I was there at 8:25 AM. They had coffee but no creamers. They were out of bread products. The garbage […] can was overflowing. They had cereal but no milk available. Make your own waffles but they were out of syrup. Finally at 8:40 AM a female staff worker came to empty the garbage. Several families started asking for breakfast items and she was very rude to them. She snapped at one family who then commented that someone must be having a bad day. With that she responded rudely and stated that it wasn't her fault. She stated that their order never arrived. She then walked away and along with another staff member commented that it was their cigarette break. Very unprofessional conduct. Read moreGenuine Expedia guest review
Hotel staff moved so slowly at check in, we almost missed our train. Even though we were in non-smoking room, all of the bedding smelled like smoke.Genuine Expedia guest review
Very nice and hospitable staff. Room was clean and fresh. My daughter had 2 appointments at Cleveland Clinic. One was at 7:30 a.m., the other not until 2:00 p.m. When we returned to our room about 9:30, I asked if it were possible for us to stay until 1:00 p.m. instead of the 12:00 noon checkout, so my daughter could rest until her 2:00 procedure back […] at CC. They were very accommodating with my request, and notified the cleaning staff immediately not to disturb us. There was no interruption, and we were able to go back to sleep for a while before checking out. Would definitely stay again! Read moreGenuine Hotels.com guest review
La Quinta was nice and very clean. Staff members were extremely friendly. Overall, I would stay there again. Loved that it is pet friendly.Genuine Hotels.com guest review
"dirty hotel, excellent hotel staff!"
the hotel is dirty, but the hotel staff is great!Genuine Expedia guest review
The linens were not clean. I will not stay at this hotel chain ever again.Genuine Expedia guest review
"Great hotel for the price!"
I was surprised that the design of the room was very nice, the room was clean and the staff was very helpful and pleasant. I would usually not stay at any hotel less than a Hampton inn and was pleasantly surprised by this La Quinta Inn. We needed a place to stay after visiting Cedar Point for the day and needed to be close to the airport to fly out […] the next day. Great location if you need to be close to the airport. Good value and nice place! Read moreGenuine Hotels.com guest review
"Convenience on a Budget"
The hotel stay was excellent! All of the positives are listed in "What did you like about this hotel?" Will definitely stay at this hotel again for future visits to Cleveland!Genuine Expedia guest review
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