"Out of town Browns game"
Went to a Browns game from out of town. Airport close Hotel is right across the street from the train station so great for convenience. Go to game on the train ( takes 1/2 hour or so). Don't hassle with traffic. Can take train back to airport if flying. Now if only the Browns would win.Genuine Expedia guest review
"Wow - what a great stay!"
The best 2.5 stay hotel ever! Rooms were recently updated with fresh style. Beds were very comfortable. Everything was clean. Plenty of amenities. Great breakfast selections for all types of eaters. Our out-of-town guests easily caught the RTA train to the Rock-n-Roll Hall of Fame downtown. Close to airport. Best of all, front desk and cafe staff were […] friendly, knowledgeable and helpful. We found our Cleveland hotel! Read moreGenuine Hotels.com guest review
"Nice remodeled rooms."
Price was very good. Rooms were remodeled and comfortable. Location is close to airport,Genuine Expedia guest review
Renovated and was very nice for the rate...an easy win all around.Genuine Hotels.com guest review
"Great hotel. Strongly recommended."
This had everything a good hotel should have. I was in Cleveland for a job interview and I had a comfortable stay at this hotel the night before.Genuine Hotels.com guest review
good stay location to ix center good and staff was very goodGenuine Hotels.com guest review
"It's more money than I think it's worth"
Towels were really thin. Toilet didn't flush well.Genuine Hotels.com guest review
"Close to every transportation option--literally"
The facility was average at best, but if you want to be close to any transportation, this is your place. The RTA is to the west, just across the parking lot, for both passenger and freight trains. The highway on ramp is to the east,literally. The airport is just south so you also have planes flying over head. You cannot walk to anything,other than the […] train station. The room itself was comfortable enough, but I can do with a lot less transportation. Read moreGenuine Hotels.com guest review
"Simple but nice"
Nothing special about this place, but its clean with basic pastries, breads, and self made waffles for continental breakfast. Front desk staff were nice and efficient. Easy freeway on/off.Genuine Hotels.com guest review
"Perfect spot for my needs"
Wanted a modestly priced hotel convenient to RTA stop. This was the perfect location. The RTA red line stop was a very short walk from the hotel doors. Room was newly decorated. But finishing touches were questionable . Light switches were old and appeared dirty. Shower had a yellowed and rough edge to step over. At the outside bottom of shower corner […] was damaged. Staff was very friendly and helpful. Free breakfast was included. Read moreGenuine Expedia guest review
"Close to downtown"
Close to downtown but this place has seen better days!Genuine Hotels.com guest review
Beautiful, clean, updated hotel with exceptional staff. Located adjacent to train station making access to and parking for Brown's games ideal.Genuine Expedia guest review
"Too much smoke"
If you are not on a non-smoking floor, beware. The third floor was very offensive to someone who does not smoke because they allow smoking in the rooms.Genuine Hotels.com guest review
"Staff with bad attitude"
The night clerk that was on duty when I arrived was rude, abrasive and made everything as difficult as possible. It wasn't just me, he argued with everyone. The next morning, I spoke with a lovely lady who assured me that the situation would be corrected. Otherwise, the hotel was great.Genuine Expedia guest review
"Great staff....not very quite room"
The hotel staff was wonderful. The room was fine except for the noise. We didn't check in until midnight so we checked in and were ready to sleep. The noise of the highway was quite loud and then you could hear people in other rooms/hallway all night long. Maybe it was where the room was located but it was not a good room for sleep......Genuine Hotels.com guest review
"nice, clean, and friendly staff"
The hotel was clean. The staff for evenings and days were all friendly and helpful. When I called for shuttle pick up, they were there within 10 minutes.Genuine Hotels.com guest review
No problem with the stay, the only one question: does hot brea\kfast mean only boiled eggs?Genuine Hotels.com guest review
"Great hotel and price"
The rooms were very clean and the best were beyond comfortable! Def recommend. The stay was extremely helpful and friendly during our visitGenuine Expedia guest review
Room was clean but needed an update. The ac unit could not be adjusted in my room and temperature was a little warm. Breakfast was ok.Genuine Hotels.com guest review
"Nice Stay, Friendly Staff, Newly Renvoated"
The hotel was newly renovated and the staff was very friendly. Our entire group had a very nice stay.Genuine Hotels.com guest review
Just right for the price,would stay again.Genuine Hotels.com guest review
"Convenient to highway"
They seem to have a continuing problem w/malfunctioning A/C. The 1st night it ran perfectly. 2nd it would only pump out heat! I called the desk. The guy that answered gave me bogus advice. It cont. to pump heat. I called again. This time a very nice girl from the front desk came to my room. She did something with the outlet. No change, just more heat. […] She tried everything. The room next door had a similar problem, so I ended up in a 3rd room where the unit worked perfectly that night and the 3rd night. I wish I had gotten her name - she was very polite and obviously cared. She was easy-going and did everything in her power to make me comfortable. SHE is the reason I will return to this hotel. The room was clean, bed comfortable, lobby welcoming. Worth the std room rate unless you're there on a weekend - this hotel as others in the area raise their rates significantly when there is a sporting event or other activity in Cleveland. :-( It's easy to get to, and the highway is so close it's visible from the hotel, but the windows are good in that the highway noise didn't overwhelm us inside with noise. Very tiny area for people to sit to eat “breakfast” which was all carb food. Very disappointing. We ended up going to a restaurant close by. Read moreGenuine Hotels.com guest review
"Martez is a star"
Very helpful staff. Good value for money. Great location. Will definitely stay again.Genuine Hotels.com guest review
"hotel close to tourist attractions"
We found several tourist attractions near our hotel. The rapid transit loading station has easy acess across the street.Genuine Expedia guest review
"really nice place to stay at a great price"
We wanted a place near the Rock and Roll Hall of Fame that was affordable. This hotel was a great price, really easy to get to the hall of fame. Staff were nice and beds were really comfortable. Good breakfast. Would definately stay there again if traveling through Cleveland.Genuine Expedia guest review
Good place to stayGenuine Hotels.com guest review
"Good Option close to The RTA"
We needed a hotel close to a Rapid station so that we could get downtown easily. La Quinta was perfect--2 minute walk to the station, was clean with a super-nice staff but a bit loud in the morning due to proximity to the bus terminal.Genuine Expedia guest review
"Great location for Indians/Tigers game!"
This is the place to stay for games held at the Progressive field! Hotel is right off the expressway and there is transportation to the field from the hotel. The hotel was clean, the staff was friendly and overall stay was great! Plus Tiger's won!Genuine Expedia guest review
Only problem was that the woman in charge of the breakfast was very rude. At precisely 9:00a.m., she shut down and said they had no more bowls for cereal. Would not get spoons, etc. She remarked: "I told you we were shut down", in a rude manner. The morning before, another worker was very polite to late comers.Genuine Hotels.com guest review
Hotel located next to highway with easy access to entrance ramp. Was difficult to find entrance to hotel at first and a bigger sign off the street would be helpful. Room was cleaan, as were common areas. Bathroom appeared dated but was clean.Genuine Hotels.com guest review
I usually stay at LaQ in North Olmsted. This hotel is not on a par.Genuine Expedia guest review
"Right across the street from the RTA"
Overall, a nice hotel. The room was clean and comfortable, except the inability to change the amount of air coming out of the air conditioner which was right next to the desk. It was either on and blowing cold air directly at you or off. There were a couple of tiles missing in the bathroom along the base of the wall, but not anything that caused a problem. […] The staff was friendly and helpful and everything was clean. I would stay there again. Read moreGenuine Hotels.com guest review
"There is a fence around the parking for a reason."
Hotel was fine, rooms were clean and fine. But the hotel clearly has security issues - a couple of people suggested that I really try to find a place to park in front, but none were available. And sure enough, my catalytic converter was sawed off from my car overnight. So that was 2 hours, many $$$.Genuine Expedia guest review
It was comfortable and close to areas we needed to be. The maid service was below par, we made our own bed for 3 nights. The shower was great, good pressure and plenty of hot water. The breakfast was good and I enjoyed making my own waffles. There was a lot of plane traffic but not noticeable in the room. The RTA was across the street. Desk persons […] were great, helpful and polite. We would definitely stay there again. Read moreGenuine Hotels.com guest review
"I'd say it was a good experience over all"
It was good. The first thing that happened when we got there was that our keys for the room didn't work, that got handled very quickly. The neighborhood that it was located in wasn't that great. And the only other thing I could say negatively was that the complimentary breakfast was pretty much non-existent. The room was beautiful, modern and clean […] . Read moreGenuine Hotels.com guest review
Stayed in a double bed suite with my two brothers, we requested a roll out bed but the front desk said it would be a fire hazard?! The room had a strong bleach and pine smell that would not go away but other than that it was clean,quiet and offered complimentary breakfast.Genuine Hotels.com guest review
the hotel was located very close to the theater .nice locationGenuine Expedia guest review
it was ok.Genuine Hotels.com guest review
Spent a short night before an early flight. It was fine.Genuine Expedia guest review
"Very Happy With Our Stay At The La Quinta!!!!!"
We had an Excellence experience because the hotel provided us with enough comforts that made us feel at home while we were away from home.Genuine Expedia guest review
dirty interior ,linen not clean on check in.Genuine Hotels.com guest review
"Weekend in Cleveland"
When we entered the lobby, it was apparent that there was a lot of work being done at the hotel. They were renovating. But the staff were friendly and helpful, and we were given a free shuttle ride directly to the car rental facility near the airport. The breakfast was typical for this type of hotel. I would stay at this hotel again, because the location […] is very convenient to the airport and rail transit to downtown. Read moreGenuine Hotels.com guest review
"Hard To Find"
We needed a pet friendly hotel near the airport in Cleveland. We stay in Cleveland once or twice a year to visit a close friend who lives in the area near the airport. This was the most questionable neighborhood we've encountered. It wasn't aweful, just okay. While this hotel is just off the interstate, it is very hard to find. It appears to be on the […] ramp to reenter the interstate and you have to take a leap of faith that you'll be able to pass the ramp and reach the hotel, which is the only way to get there. Everything about this hotel was okay, not great, not aweful, but okay. Our room was clean enough, but smelled of smoke. That was okay because you have to expect less than the best room available when you travel with pets. The bedding was not the standard I'm used to, but not undersized and scratchy, so okay. Staff was helpful and friendly, but not quite sure how to help customers who were used to more amenities. They were clearly thrown off by our requests for things like printed directions to major attactions (Rock and Roll Hall of Fame) and a request for extra pillows, but did their best to comply. In short, if you are looking for a place to sleep at a reasonable price and/or have a pet, this place would be fine. If you are looking for an area full of places to eat and things to do, cozy bedding, and lots of amenities, try something nearer Great Northern Mall. Read moreGenuine Expedia guest review
Great serviceGenuine Hotels.com guest review
"Easy to find & easy on/off of major express way"
I was very pleased when we got to our room, it was newly painted, and designed with beautiful wall pictures. There were new desks, sitting chairs & beds. This hotel is a regular stay every year and I must say this year I was impressed! The overall improvements made to the rooms made our stay very comfortable & relaxing I credit that to the clean feel […] of the room. Its definitely a nice change & it was done in good taste. Great Job. Read moreGenuine Hotels.com guest review
"These guys are so service oriented!!!"
While the location is just so-so, the hotel itself is a great value. The rooms are well appointed with the bed quality being of 4-5 star quality: I slept like a baby between the comfy bed and the wave soundtrack that plays when you first turn the TV on. The bathroom is out of a 1990's tract house but it served its purpose. Check in was a breeze and […] the desk clerk leaves you with no questions to ask (i.e. do you need a menu for local dinner delivery options, do you need an airport shuttle in the morning, do you need a wake-up call...). I was very pleased with this level of service. I slept most of the time so I can't comment much on any other amenities. The free breakfast was so-so but filling. The free lobby computer is fast, functional, and has a printer. Even maids traversing the hallways were super friendly. The airport shuttle service is exceptional! I needed to be dropped off at a location on the way to the airport and the driver was more than happy to do so! Again, great customer service! I feel bad though as I had no money to tip the driver. I do concur with the smell of the smoke in the lobby. The reason is that guests smoke right outside of the door which is an automatic door. I would suggest moving the smoking area to the back of the hotel which is a standard door which requires a keycard to open. To sum it up, this is a great hotel that is definitely service oriented. You get way more than you pay for and I would stay here again for sure! Read moreGenuine Hotels.com guest review
I have always stayed at Hilton and Marriott Hotel chains. I needed a last minute room and found the great reviews and price on La Quinta Inn. I was happy to see the hotel and room to be very modern and comfortable. I actually choose to stay at the same La Quinta Inn the following week. My experience the second time was almost as good as the first except […] the bathroom was not as tidy and clean. The toilet seat had stains on it. Ohter than that, I enjoyed my stay and found the breakfast to be great! Read moreGenuine Hotels.com guest review
My1st stay @ the LQAN coincided with their remodel & upgrade which is still underway. It didn't interfere with my room, which was on the 3rd floor, where the work was already completed. They did a very nice job; my room was well thought out, comfortable and appointed. The staff were both welcoming and responsive. A real big plus: a station of Cleveland's […] Rapid Transit line [RTA] is a short walk across the parking lot which affords access to downtown, Hopkins Airport and the east side of town...a treasure for those of us who don't want to drive. I'll return here on my next trip to the Cleve. Read moreGenuine Hotels.com guest review
"near my families neighbor"
I don't like to come to lobby and walked to room while they are working remodeling I have to wait till they moved to clear room and let us walk thru to room. I was out and in they were on worked remodeling on Sat. at four pm.Genuine Expedia guest review
"A construction site"
After a long long road and good reviews on that hotel, we were looking forward to relax. We arrived on a construction site. Dust was everywhere. No lobby to relax, A dining room only for breakfast and so dark that we could not sit there except in the morning. Depressing... The room has a fridge and a micro-wave. But odly enough, there is only one office […] chair and a desk stuck between the fridge and the window, and cannot be moved from the wall. How can two people sit and have something to eat? Impossible. The room was clean and the beds comfortable. Lavabo beeing in the room insteadmot the bathroom a small nuisance. Bathroom, minuscule, looked clean until I closed the toilet lid. One of the plastic screw was missing its cover and was absolutely brown and yellow with caked urine. There is no metal in the screws that hold the seat to the toilet. It was definitively not rust. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )