"service was so bad"
my family stayed here for three night. when we came in at first time the personnel on t. front desk was not nice at all. Breakfast was set up very Weak only bread and coffee nothing to eat on the second night, suddenly the hotel room key does not work to get in so i asked them why it doesnt work and she said it is possibly because of cell phone blah […] blah blah and it was all excuse and never say "sorry for inconveniencd" at the third night is the worst! the room was not cleaned.. used towel is still there even though bed was make up and trash was not cleaned. the what they all say is because We DID NOT TELL FRON DESK PERSONNEL TO CLEAN THE ROOM BEFORE!! i thinj this is . ridiculos because the other two night was cleaned even i did not say anything the location at there was not.good because some of the bus route was changed because of construction. and if we wanna go somewhere we have to change bus twice Read moreGenuine Hotels.com guest review
"surprisingly satisfying, had a good nights rest"
I stayed one night, midweek for $80 usd, and I'm satisfied with the value. Let us begin with the cons; it was dingy and stained on the outside (inner city grime), it was on a very busy street, it seemed worn in, and the rooms were a bit small, there were stains on the carpet. The pros; the bed/sheets/room were generally clean aside from visually wear […] and tear, the mattress was a soft pillowtop mattress, the front staff was incredibly helpful in helping me find tourist attractions and providing helpful tips, there was a fridge in my room, the bathrooms were in the room, there was ample parking provided by the motel, and the area generally felt safe. I stayed with my elderly mother, and we walked to Walgreens a block away at 10 pm at night and felt safe. We enjoyed the continental breakfast with toast, milk, and coffee. We noted there were families and international tourists (couples/groups) who were also staying there. Overall you get a good deal from this motel if you overlook that it is slightly older. Just like an old favorite sweater- it might be worn, and stained, but still comfortable and keeps you warm. Read moreGenuine Hotels.com guest review
A bit noisy, given all the inbound traffic from the Golden Gate Bridge. Room was pleasant, but don't expect 4 star finishes. Good parking. Convenient to good restaurants and shopping in Marina. Decent value in the context of increasingly costly alternatives in San Francisco.Genuine Hotels.com guest review
Very impressed with hotel. Although it looks slightly rundown on the outside, I was very pleased with our room. We were on the third floor, which was a king bed, had a balcony overlooking Lombard St. and on a clear day you can see the tips of the Golden Gate Bridge. Some of the other reviews stated that it was noisy, we had no problems with the noise. […] I would stay here again in a heart beat, the Marina district is a fun place to stay, and another great quality about this hotel is it has FREE parking. Can't get much better than that in San Francisco!!! Read moreGenuine Hotels.com guest review
Good location. Decent stay. You get what you pay for. Don't expect luxury. Continental breakfast was ok.Genuine Hotels.com guest review
"Good Place to Stay"
Front desk was very friendly and very helpful. Room was nice and generally very clean, the window screen in the bathroom hadn't been cleaned in a long time. Great location to Chestnut Street and Marina District. Lombard is a very busy street so not the most quite place to sleep, but not bad. We really enjoyed our stay and very friendly service.Genuine Hotels.com guest review
"Clean and convenient - enjoyed stay"
Enjoyed staying here. The room was clean and the hotel was convenient - walking distance to Union and Chestnut street (shops and restaurants) as well as the Marina. Love long walks in the morning and this was a perfect location for that purpose. The room was cozy and had the same feel of staying at a friend's for a few days.Genuine Hotels.com guest review
"Good but problematic"
We have stayed at this location often for more than 15 years. Neighborhood, access to public transportation and friendly staff are pluses. Room has always been generally in good shape heating good. Breakfast is ok. Little things like noisy bath fans, temperamental shower controls, overheating/stopping hair dryer, and the need for a little carpet freshener […] would improve the experience. Read moreGenuine Hotels.com guest review
"Great if you want a truck stop or worse :(((("
Hotel was a total disaster - filthy sheets, noisier than a rave and definitely not what the doctor ordered…Genuine Hotels.com guest review
Awesome hotel loved that I got a room with a patio facing the street I personally didn't mind the noise outside. Awesome location so close to the Golden Gate BridgeGenuine Hotels.com guest review
"Great location, safe, on the basic side, but nice"
Liked it. Pretty basic, no frills, breakfast in name only BUT loads of free parking, (A HUGE bonus anywhere in SF Safe upper class neighborhood (border of Marina and Pacific Heights) though on buy and noisy Lombard, a main arterial, lots of tourists - VERY friendly helpful staff. I was invited back and given a coupon for 15% off. and would likely return. […] I got a ground floor room but it was all the way in the back so the traffic noise was a quiet hum. easy to fall asleep... Read moreGenuine Hotels.com guest review
Overall, the hotel was ok. The location was great, pretty much close to everything. I would recommend this hotel.Genuine Hotels.com guest review
"Nothing fancy but close in proximity to sights"
Typical motel. Nice point is it had free parking which is rare in SF and that's the reason I picked this hotel. Front desk staff very friendly and helpful. Motel was within walking distance to restaurants and right on the MUNI line to take you to the Wharf or Embarcadero. The room itself was small, old and no conveniences such as a fridge or microw […] ave. Read moreGenuine Hotels.com guest review
"Loved it with one exception"
When booking a hotel in San Francisco I always look for free parking and wi fii, La Luna had both. I was impressed with how attractive and clean it was for an older hotel. There was even a refrigerator in the room. Shower only, no bath--OK with me, but maybe not you. Iron & board, hair dryer. Complete! I did not try the breakfast, can't speak to that. […] Our room was street side, so noisy with traffic. Bring ear plugs or ask for a room on the back side away from the street if traffic noise bothers you. Read moreGenuine Hotels.com guest review
"Great stay at Reasonable Rates"
PerfectGenuine Hotels.com guest review
it was fineGenuine Hotels.com guest review
"Perfect location and close to a lot."
I honestly don't know how anyone could give this place a negative rating. Very cute and cozy place. Convenient Walgreens across the street and food choices nearby. Clean rooms and the most COMFORTABLE beds. Parking is little bit cramped, but i'll take free cramped parking any day over $30+ parking elsewhere. Staff was very friendly and got us checked […] in smoothly. Read moreGenuine Expedia guest review
"Very noisy due to close location of Lombard street"
If you are unlucky to have a room facing Lombard Street, I hope you are not in this Motel to sleep. Even more true if you are on the ground floor and your neighboor on the second floor is moving a lot in his room. The only good thing is the free parking but it is too expensive for what it is...Genuine Hotels.com guest review
Room was ok. All you're paying for is the location. Breakfast menu sucked. San Francisco is one of the few cities where I would pay this much for a hotel and expect so little in return.Genuine Hotels.com guest review
"Quality does not match price"
We were shocked when we entered our room. The pictures on the website looked much nicer than what we experienced. We were tucked into a corner near a "broken" ice machine. The walls were paper thin and we could hear the people upstairs at all hours. Problem was the hotel is "old" and hasn't been updated in years. We wouldn't have minded as much if the […] price had not been as high as the Wyndham hotel we had stayed in the night before. We definitely expected much more for that price. If you get a rate of $80/night, it won't be that bad for San Francisco. Breakfast is bananas, oatmeal and toast. Read moreGenuine Hotels.com guest review
"great hotel, interesting part of town"
My only complaint was the breakfast. Just bread and coffee and juice.Genuine Hotels.com guest review
"close to public transportation, no driving needed"
Nice place, small bathroom, small room, clean, older motel, no frills, just sleeping there anyway, good neighborhood, convenient, right off a main CA hwy rt 101, would stay there again.Genuine Hotels.com guest review
"Clean no frills and great location"
We had a pleasant stay at the hotel. It is no fancy but it was clean and the location was great. Free parking and wi-fi are a bonus and the tour bus pick ups are only a few blocks away. Convenient location for walking to the marina or the piers and when we were tired a cab home was about $10. We had a back facing room on the third floor and the room […] was large. Our friends stayed in a first floor and it was tiny in comparison. Check-in time was strict. We showed up 30 minutes early and could not check in but they did store luggage for us and we just headed out for some sightseeing and checked in when we got back. Also free breakfast which was coffee, toast, oatmeal, juice, apples and oranges. Fine for us but it was busy so don't wait until the end. Read moreGenuine Hotels.com guest review
nice spot, helpful staff. Just ask for a room on the backside of the hotel and the noise is quite a bit less. My room was nice & clean...an expensive spot for what it is but good location and free parking.Genuine Hotels.com guest review
"Not nice enough for the cost."
The room was quite small, smelled musty when we entered. Turned on the air and it was better. No setup for the coffee pot: had to move the TV stand and unplug the TV in order to plug in the coffee pot. Had to balance the coffeepot on the TV stand to use it. Not Satisfactory to my liking. No closet, just a rack hanging off the wall. The lighting also […] was not the best in the room. Read moreGenuine Expedia guest review
"Great location, but needs help. Super loud."
It was an awful day just getting to this hotel so, quickly finding out that the fan in the bathroom let out a very loud shrill sound while the light flickered was not the icing on the cake. The staff sent a serviceman up who just looked at it and said it needed replaced. The desk person stated she was sorry but that it would not be replaced until the […] follow day. Mind you it was only 5pm. There were no other rooms, but it was offered to switch rooms the following day or have it repaired. There was no offer of a light. She simply stated well the light works. Well who wants to listen to loud squealing while using the restroom/showering?? The fact that the staff did not report this was unbelievable as it was. Then the next morning we took ice cold showers. We reported the issue that morning before leaving. When we got back and asked about switching rooms we were told at first there were no vacancies but to check the fan. we mentioned again about the cold water amd eas told to go check it out. water was still cold. when telling the desk man that taking another cold sheer was unacceptable, he said we could switch and they'd give our room to those who hadn't checked in. Really who does that? We ended up staying. The water did finally warm up after 20 minutes. It got abnormally hot so on the last night we tried to use the ac which only acted as a fan. No cool air. The bed was comfortable and bathroom clean at least. Read moreGenuine Expedia guest review
"I would not stay at ths hotel again."
I was very disappointed with this hotel. When I booked the hotel the pictures online made the hotel appear to be very nice and clean. The hotel is very run down. The parking facility and the lobby were dirty. Also, I am Type 1 Diabetic and when I booked the hotel online I requested in the "special accommodations box" that I need a refrigerator in my […] hotel room to keep my Insulin cold. When I arrived at the hotel to check in the staff at the front desk said that they never received my special accommodation note when I booked the hotel and that I would have to pay an additional fee per night to be upgraded to a room with a fridge (even though it was not my error). The room that we stayed in was very dirty (stains on carpet, scratches/marks on walls, and a large crack in the shower). The room’s windows and walls were not insulated very well so it was really loud in our room. I could hear traffic all night and people talking in the room above us and next to us. I was very disappointed with the breakfast that was served. Breakfast was juice, coffee, toast, fruit, and oatmeal. The fruit was only apples and they were mushy and were not washed. We ended up having to get breakfast someone else each day. Although the price of this hotel was a little cheaper than other hotels nearby, I would not stay here again. For only a little bit more money I could have stayed at a lot nicer hotel with better breakfast options. I would not stay at this hotel again. Read moreGenuine Expedia guest review
"Great Location, Convenient"
La Luna Inn is conveniently located near bus stops going to the Golden Gate Bridge, Fisherman's Wharf, and Downtown SF. The #28 bus going to the GGB is across the street and takes about 12 mins. The #30 bus stop on nearby Chestnut St. is the beginning of the line, so you can grab a seat before it fills up with tourists. Make sure to take a walk along […] the Chestnut St. retail village. You'll be inspired to move to this ultra convenient neighborhood that has everything: restaurants, cafes, bakeries, markets, banks, boutiques - even two small movie theaters! The hotel itself is no-frills but clean and comfy. Basic cable with no PPV movie channels. Our room was small, but it did have a very comfortable queen-size bed. We could hear occasional traffic noise, but the comfort of the bed had us sleeping like babies nonetheless. In the morning, the lobby hosts a very simple breakfast of toast, oatmeal, juices, coffee & tea (also available all day). There's a Walgreen's across the street stocked with travel toiletries, medicines, and a vast selection of snacks, microwaveable meals, and beverages. You won't go wrong staying at La Luna Inn - the convenience of this location is amazing. Read moreGenuine Expedia guest review
Had a wonderful time! We went to a concert at the Fillmore and it was only a short cab ride to get to the venue. We were also close to a lot of awesome restaurants and bars. The room was very clean and comfortable. I slept so well even being so close to such a busy street. I would definitely stay here again!Genuine Hotels.com guest review
Clean, wonderful bed. Traffic noise was fine and we were facing Lombard. Can't beat for the money.Genuine Expedia guest review
The only reason I stayed here was the location close to the marina and the America's Cup race as possible. Everything else was booked. 1) small sink meant no place to put personal items such as contact lens solution etc. 2) Claustrophobic shower 3) No elevator in the part I stayed in 4) Front desk staff was very courteous and helpful 5) Plenty of street […] noise from Lombardo St. 6) very old TV set 7) I suggest only bring a very very compact car as parking slots are small Read moreGenuine Expedia guest review
room smelled of mold or mildew. Shower needed to be replaced or at the least needed some bleach to remove the mold. AC vents were broken and this had to be turned on due to the mildew and the street noise.Genuine Hotels.com guest review
"A very basic option in San Francisco"
Good location for prices in San Francisco, the breakfast was with very few options, parking included which is good.Genuine Expedia guest review
"Great San Fran Room for a great price"
Great hotel. This is not a 5 star hotel but the rooms are comfortable, clean, and parking is free. Staff is VERY nice. They allowed us to keep our car in their lot even after we checked out. Hotel is close to Chestnut street which has great places to eat. Our room (301) had a great view of the Golden Gate Bridge. Also, since the hotel is on Lombard […] street, the tour buses can pick you up at the hotel. Read moreGenuine Hotels.com guest review
The room was small but had all the basics like TV and coffee maker. The carpet definitely needed cleaning - it was gross. The positive thing is the proximity to everything the tourists need - the hop-on-hop-of sightseeing tour bus stop is right by the hotel; there is a Walgreens across the street; plus, restaurants are not too far.Genuine Hotels.com guest review
"close to the wharf without the expense"
clean rooms, friendly staff. got in at 3 am and staff was very courteous and helpful.Genuine Expedia guest review
We stayed in 307 and although it is on the street the noise was minimal. The breakfast is nothing special but at least they have one. It was convenient to the bus and Walgreens is across the street too. Would definitely go back and stay here. Clean rooms.Genuine Hotels.com guest review
Friendly staff and clean comfortable room but breakfast very sparse. Orange juice watery and poor selection of cereals.Genuine Hotels.com guest review
"pictures are deceiving"
chipped paint on walls, cracked lamp shades, old snagged carpet. pictures look like they wetter taken 10 years ago. not impressed, over ratedGenuine Expedia guest review
Great little hotel in a nice area. Staff was very nice and helpful. I would stay here again.Genuine Hotels.com guest review
"Nice hotel for SF"
Visit was for 2 days and this hotel was pretty much what we expected.Genuine Expedia guest review
The room and the beds were very comfortable. The bathroom was recently updated and very clean. The space in the room was very nice, two full sized queen beds and lots of floor space. The only thing I regret is not staying closer to either Fisherman's Wharf or Union Square since we spent most of our time there. The first night we walked 27 blocks to […] Fisherman's Wharf, and then 27 long blocks back. After that we took a cab to the rest of our destinations since it was unseasonably hot in June. I expected warm and humid during the day but it never really cooled off at night. Overall, great room, good location. Read moreGenuine Hotels.com guest review
Very helpful and friendly staff. We were there for the 4th of July. Our party came in to late for us to go down to the pier for the fireworks. The owner invited us all to the rooftop and we were able to all enjoy a great fourth of July.Genuine Hotels.com guest review
"Ok is about it"
Price too high for what you get. Room is very mediocur. White bedspread had not been clean for awhile. Was switched from the first room because the AC had broken vents. View was another brick wall. Add $30.00 and stay at a much nicer place.Genuine Expedia guest review
"Just fine for the price"
Rooms were fine, not amazing, but fine. Rooms not huge but adequate. Places to put clothes and suitcases in room. Desk became the breakfast nook. Bathroom fan loud, no tub just shower. Switched rooms after our AC broke - yes, it did get warm in SF!. Mini coffee maker & fridge in room. Breakfast offerings: instant oatmeal, toast & low quality bagels, […] oranges & bananas. Don't stay for the breakfast alone! Breakfast room in small lobby always seemed to be packed. Free computer to check email, and flight schedules in lobby which is nice. Close to good, but somewhat pricey/organic grocery stores so you can buy your own stuff for breakfast & snacks. Good location between the Presidio & GG Park - easy to hop onto city buses for touring. Recommend the city pass deal too. Read moreGenuine Expedia guest review
"close to most"
Despite arriving 4 hours late by plane delay reception was polite and quick! Very helpful advice as tohow to easily get to various piers! Delicious breakfast to start busy excursions.Genuine Hotels.com guest review
The hotel is in a great location - walking distance to most attractions, and by the bus stops. The room was immaculate, and the staff were very, very nice and helpful. I recommend this hotel to everyone.Genuine Expedia guest review
"cheap and cheerful"
Our go-to hotel when we need to be near the Presidio, Crissy Field, Marina area. We've stayed here frequently and like its simple set up and cleanliness. The only issue this time was that the room initially smelled of cleaner. It was quite strong but we propped open the door and window and that fixed the problem.Staff are ALWAYS pleasant whether on […] the phone or in person. Read moreGenuine Hotels.com guest review
"Would stay again!"
Not the best, nor the worst. Met my every need in a hotel for the purpose needed which was to have a place to sleep, good location to sights, and FREE PARKING!Genuine Hotels.com guest review
Pluses were the location and the free parking. Furniture old and scratched, drawer in nightstand wouldn't stay closed. No plug by the table where coffeepot was placed. Had to place coffee pot on floor in pathway to bathroom as that was only available plug in room. Bathroom very small, no place to put your toiletry bags. Light continental breakfast advertised […] and that was exactly what it was, think that is the "lightest" continental breakfast I have had in any travels. Read moreGenuine Hotels.com guest review
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