Easily accessible, Room was very functional and had all the amenities that I needed for my stay. Bed was comfortable and the room was clean. Also quite reasonable. I stayed a month ago at the Sir Francis Drake and this room was more comfortable, more spacious and functional as well as more reasonable. I could also park for no extra charge in a space […] close to my room. There was no dining, however, I was going out anyway. (They did provide a small breakfast.) Read moreGenuine Expedia guest review
"Ok for a one night stay."
Our first room was so humid that we had to get a new one. The other room smelled weired. We had booked it for two nights, but had to cancel to second night because we didnt like the hotel. Limited breakfast.Genuine Hotels.com guest review
"Great location, needs better AC"
The AC in the room was poor and we had to cool the place down in the evening by leaving the doors & window open for a couple of hours. Traffic noise is also a problem. Breakfast is poor.Genuine Hotels.com guest review
"security deposit is not reurned"
it's been while since they held 50 bucks from my credit card , and it is not returned yet. They are very strict with security deposit !!!! Do not accept any cash. Treat you like you are thief and going to steal their TV or pillows! Excellent location, rooms are clean enough.Genuine Hotels.com guest review
"Close to UCSF medical center"
I picked this hotel because it was close to hospital. The hotel looks rather old and in need of some TLC. The room was a comfortable size but carpets and furniture need to be replaced. Parking is limited.Genuine Hotels.com guest review
"can't wait to go again"
First time staying there.. Reasonable price perfect location to stay for tourist attractions..definitely recommend.Genuine Hotels.com guest review
"OK Hotel but close to traffic"
I had a "deluxe King room" that had a balcony which opened up to Lombard St. However, the door did not seal and I felt like I was sleeping (relative term as I did not get much) in the middle of the street.Genuine Expedia guest review
"Good for the price"
Good location and comfortable for the price. Very convenient parking. Lots of traffic noise from Lombard. Small room but adequate. Not problems for me but could be for some.Genuine Hotels.com guest review
"Easy access to all that San Fran has to offer."
Always clean and comfortable. Breakfast if you want it and the best towels I have had even in much pricier hotels.Genuine Expedia guest review
Spent the day exploring Marin Headleands and walking around SF. Room had view if Golden Gate Bridge but quite a lot of traffic noise on Lombard at night. Bring earplugs and you'll be alright.Genuine Hotels.com guest review
"Updated old hotel close to sights"
I overall really enjoyed my stay here. It's an obviously much older hotel, but they've done a great job with keeping it up-to-date. A little bit noisy if you happen to be around during the day, due to the main road the hotel sits on; but I found the room very, very comfortable, and customer service great. Free parking on-site was a big plus and reason […] for staying; and it's walking distance to the Marina and Cow Hollow districts. I would absolutely stay here again...! Read moreGenuine Hotels.com guest review
First I had a room that was one bed very small no wiggle room so we asked for a two bed room which are very nice as well as spacious and beds were comfortable overall the stay was great and the staff was great!!! :) would defenitly stay here againGenuine Expedia guest review
"it worked for what i needed, free parking was grea"
The man when I checked in very very friendly and I didn't have to wait. I would stay here again. It's not the Ritz Carlton, but if you're driving or have a rental car, as I did, it's a big plus to have the free parking right there onsite at the hotel. The traffic from Lombard was a bit loud, but i told myself it was a rushing river and it lulled me […] to sleep. Read moreGenuine Hotels.com guest review
"Mediocre hotel in need of TLC"
We had a regular room on the 3rd floor with 2 queen beds. Parking is free. Our room had a view of the Golden Gate Bridge from afar, nothing too crazy. As for places to eat, there wasn't much. You'd have to hop into a cab or drive to get to the good spots. The area wasn't as lively as we had hoped. When trying to sleep it was very loud. We were surrounded […] by rooms on both sides and to the back of us. The walls are thin. We could hear our neighbors talking, walking up the stairs, cars driving by. We had ant problems on our 2nd night. Our iron did not have a cap on it so water continuously spilled out when ironing our clothes. The new one we requested had the same problem. When asking for 2 extra towels, we were questioned what for? The "continental breakfast" wasn't anything too fancy. There was toast and oatmeal. When walking in to the front desk, the staff seemed like they could care less to help, smile, make small talk. I asked for hot water and a fork, the guy at the front desk didn't even get up to show me where they were. He simply stated, "on the top shelf." Our last night the water wouldn't turn on. Ran it for a couple minutes and it was going again. The remote to our TV didn't work. On a brighter note, ate at Squat & Gobble a block down for brunch one day and I would highly recommend it! Friendly people, good customer service, good food. Read moreGenuine Expedia guest review
"Good location for the price"
Decent hotel for the price. I mean you get what you pay for. I booked a king room. The bedroom itself did not feel cramped to me, but the bathroom was very small...and not very clean. That was the only part of the room I would say needs upgrading - the bathroom / shower. The bed was very comfortable as were the pillows. It is a great location for walking […] to the Presidio, Golden Gate Bridge and the Palace of Fine Arts. Everything else is just a bus ride away. About half an hour to Chinatown. I never felt unsafe walking back to the hotel at night from the Wharf area. The front desk lady is very nice and helpful with directions and places to eat. Their free breakfast consisted of toast, english muffins, oatmeal and fruit. Not overly impressed, but saves money compared to eating out. I don't know that I would go back mostly because I didn't feel it was adequately clean and for that price we could have gotten a room with fridge microwave combo at another hotel. It's not horrible, but there are probably better options out there. Read moreGenuine Expedia guest review
good stay breakfast only give it c+Genuine Hotels.com guest review
"Good hotel with free parking"
Nice hotel with very friendly and helpful staff. Close to Golden Gate Bridge and free parking. Bus stops close, so used public transport to explore other areas. Basic breakfast ok.Genuine Expedia guest review
"Great location for a good price."
Hotel staff is very friendly. The room was very clean and nice. The mattress was decent but the pillows were a little flat for my liking and the water pressure in the shower wasn't great. Overall, it was a good experience and we would stay here again.Genuine Expedia guest review
"Cheap hotel on Lombard"
Do not rely on the pictures, they will mislead your expectations.Genuine Expedia guest review
"Quality Hotel for a Good Price in a Good Location"
The hotel was easy to find, right on the bus route, and the staff helped us find the best way to reach our destination. Free Parking is always a plus, and the rooms look newly remodeled, and we comfortable and well equipped.Genuine Expedia guest review
I was pleasantly surprised by this hotel. I went on a work trip with a colleague and the women at the front desk were warm and welcoming. Our room was clean, spacious and perfect for a one night stay. I appreciated the continental breakfast in the morning and how close it was to food, tourist spots and convenience stores for any last minute needs. I […] would definitely stay here again and would recommend it to all my friends and family. Read moreGenuine Hotels.com guest review
"Convenient hotel, economical and roomy"
We've stayed in a number of hotels in the area and this was one of the best. Free parking, large room with very comfortable bed, close to shopping and good restaurants and tourist attractions. Staff was very friendly and accommodating. There is a discount for AARP and returning customers. Be sure to ask for this when booking. We'll be back.Genuine Expedia guest review
"Nice hotel near all major attractions...."
The hotel is good in all aspects, it is near to all attractions.The room i was staying had a king bed(good condition) and also has a fridge but not micro wave.The hotel staff is also good and helpful.The breakfast they give is very basic, juice,bread and one or 2 more small things(can be much better). The things i can suggest to hotel staff is that […] they can rent microwave or put in rooms since mostly people are travels from outside and they may need microwave and fridge in rooms(currently every time a person needs to go to lobby for heating food). Rest i will highly recommend this hotel to travels who want to be near all major San Francisco attraction. Read moreGenuine Expedia guest review
I stayed at this hotel a few nights because it was close to the area I was working in, and close to lots of local dining. Nothing fancy, for sure - stay was okay for the price, parking was free - traffic noise from the street was heavy (my room was closest to street) Earplugs from nearby Walgreens solved the problem.Genuine Hotels.com guest review
"Nice room for the price"
Overall the Inn was nice. The only thing I would recommend is that they improve their breakfast menu to include dry cereal, not just oatmeal.Genuine Hotels.com guest review
"Nice hotel/motel on Lombard Street motel row"
The hotel is clean and easy access with no fee parking in a nice area of San Francisco. There are many other hotel/motels on this road, and I can't compare as I have not stayed in any others. The building is old with updated bathrooms. The bed was inviting with a clean, warm comforter. It was simple and non-luxurious, but adequate. The staff are very […] friendly and accomodating. The downside is the street noise. Read moreGenuine Expedia guest review
"good for lots of close by things to do"
The room was average size. Carpet stained but clean. Bathroom very small, shower stall only with minimum water pressure. Would stay here again if only for a night or two. If I plan on staying in the city longer would very well consider trying out another hotel. Staff was friendly and check-in/out was quick and easy. Free parking could hear the traffic […] noise but not overly loud. I would recommend this hotel if you just need a place to sleep for a night or two. Read moreGenuine Hotels.com guest review
Convenient location free parking a big plus Our second stay at this hotel.Genuine Hotels.com guest review
"Close to everything"
Was disappointed about the staff, they wanted to charge us more after we already paid upfront and felt they should have said good morning when we went down for breakfast and the trash piled up in the parking area. Cool shower the first morning but the water was hot on the second.Genuine Expedia guest review
"Nice place, nice people, nice location"
Really convenient location to go to Golden Gate Bridge and other places.Genuine Expedia guest review
Average average average... but shower was layed in mold...Genuine Expedia guest review
"service was so bad"
my family stayed here for three night. when we came in at first time the personnel on t. front desk was not nice at all. Breakfast was set up very Weak only bread and coffee nothing to eat on the second night, suddenly the hotel room key does not work to get in so i asked them why it doesnt work and she said it is possibly because of cell phone blah […] blah blah and it was all excuse and never say "sorry for inconveniencd" at the third night is the worst! the room was not cleaned.. used towel is still there even though bed was make up and trash was not cleaned. the what they all say is because We DID NOT TELL FRON DESK PERSONNEL TO CLEAN THE ROOM BEFORE!! i thinj this is . ridiculos because the other two night was cleaned even i did not say anything the location at there was not.good because some of the bus route was changed because of construction. and if we wanna go somewhere we have to change bus twice Read moreGenuine Hotels.com guest review
"surprisingly satisfying, had a good nights rest"
I stayed one night, midweek for $80 usd, and I'm satisfied with the value. Let us begin with the cons; it was dingy and stained on the outside (inner city grime), it was on a very busy street, it seemed worn in, and the rooms were a bit small, there were stains on the carpet. The pros; the bed/sheets/room were generally clean aside from visually wear […] and tear, the mattress was a soft pillowtop mattress, the front staff was incredibly helpful in helping me find tourist attractions and providing helpful tips, there was a fridge in my room, the bathrooms were in the room, there was ample parking provided by the motel, and the area generally felt safe. I stayed with my elderly mother, and we walked to Walgreens a block away at 10 pm at night and felt safe. We enjoyed the continental breakfast with toast, milk, and coffee. We noted there were families and international tourists (couples/groups) who were also staying there. Overall you get a good deal from this motel if you overlook that it is slightly older. Just like an old favorite sweater- it might be worn, and stained, but still comfortable and keeps you warm. Read moreGenuine Hotels.com guest review
A bit noisy, given all the inbound traffic from the Golden Gate Bridge. Room was pleasant, but don't expect 4 star finishes. Good parking. Convenient to good restaurants and shopping in Marina. Decent value in the context of increasingly costly alternatives in San Francisco.Genuine Hotels.com guest review
Very impressed with hotel. Although it looks slightly rundown on the outside, I was very pleased with our room. We were on the third floor, which was a king bed, had a balcony overlooking Lombard St. and on a clear day you can see the tips of the Golden Gate Bridge. Some of the other reviews stated that it was noisy, we had no problems with the noise. […] I would stay here again in a heart beat, the Marina district is a fun place to stay, and another great quality about this hotel is it has FREE parking. Can't get much better than that in San Francisco!!! Read moreGenuine Hotels.com guest review
"Inexpensive for S.f."
However, would've been nice to have fresher paint, a cleaner rug, cleaner stairway and hall, and at least yogurt for breakfast. Good location.Genuine Expedia guest review
Parking is free and we felt it was secure enough. Close to GG Bridge. Easy bus service around town. Hotel was inexpensive considering the town. My wife is very fussy about sheets. These were good. Stayed three nights. Would do it again seeing as how I ain't rich.Genuine Expedia guest review
"Nice hotel at a good price."
Hotel staff was very friendly and attentive. The room was clean. We liked that it was in a nice area and very close to the Golden Gate Bridge and most other attractions. We didn't have any issues with the parking.Genuine Expedia guest review
"Comfortable, clean and convenient"
Having never had any previous experience with this particular hotel I was very pleasantly surprised how clean, comfortable and convenient it was. Free, on-site parking was also a plus and the staff was professional and courteous. The most important things I can say about my stay was that I received full value for the price I paid and I would definitely […] stay there again if I was in that part of town. Read moreGenuine Expedia guest review
"Nicely renovated hotel"
From the outside, this hotel is pretty dated and "plain jane," but they've done quite a nice job of renovating the rooms (at least room 212 was well-done!). For a San Francisco hotel room, ours was very spacious, clean, and nicely decorated. It included fridge and coffee maker, and also free wiFi. and ample free parking. The new-ish bathroom tile was […] lovely, but could use some finishing touches around the shower door. Bedding was very comfortable. The hotel is on Lombard (101), one of the busiest thoroughfares in the city. But our room was on the back side, and was probably the quietest one we've ever had in a city famous for street noise. La Luna offered a lot for the money, and we will definitely stay there again. Read moreGenuine Expedia guest review
"Very Bad Customer Service by Manager"
I did not cancel this reservation in time. Was charged one night stay for two rooms. I have no problem paying the penalty. However, at initial booking I paid for extra guests in both rooms. Since it was a no show, I should only be charged for the basic rate excluding any additional occupants. I called the motel several times, the manager named Bo refused […] to talk to me. She will only communicate through the front desk clerk who told to call Expedia. Expedia called on my behalf to no avail. I disputed this charge with my credit card company and they refunded the amount after 90 days since the motel never bothered to respond to inquiries from cc company. Read moreGenuine Expedia guest review
Good location. Decent stay. You get what you pay for. Don't expect luxury. Continental breakfast was ok.Genuine Hotels.com guest review
"Good Place to Stay"
Front desk was very friendly and very helpful. Room was nice and generally very clean, the window screen in the bathroom hadn't been cleaned in a long time. Great location to Chestnut Street and Marina District. Lombard is a very busy street so not the most quite place to sleep, but not bad. We really enjoyed our stay and very friendly service.Genuine Hotels.com guest review
"Bed was comfortable."
Room was nicely painted however it was not refreshed. Carpeting worn and dirty. Fan was extremely loud.Genuine Expedia guest review
"Clean and convenient - enjoyed stay"
Enjoyed staying here. The room was clean and the hotel was convenient - walking distance to Union and Chestnut street (shops and restaurants) as well as the Marina. Love long walks in the morning and this was a perfect location for that purpose. The room was cozy and had the same feel of staying at a friend's for a few days.Genuine Hotels.com guest review
"I'm fine with that"
Added night after arriving because other plans weren't going to work. Told me I'd have to move to different room so I packed up. When I came back later to check in again, the guy at the front desk asks if I wanted the same room again. Maybe if you didn't make me check out of out earlier.Genuine Expedia guest review
My boyfriend and I went to San Francisco just to stay the weekend and we chose this hotel because it's hard to find free parking in the big city. I couldn't have been more pleased with it! The staff was very polite and got us checked in/out with no problems. No noise issues, we slept peacefully! The water pressure in the shower isn't very strong and […] the pillows were a bit hard, but I think for the price it was very reasonable. We would definitely stay there again! Read moreGenuine Expedia guest review
"Close to the Embarcadero/Waterfront/Wharf"
Hotel staff is friendly enough. Like alot of hotels, the cleaning staff doesn't get behind the beds, dressers and little nook areas that collects dust and to me, there's nothing worse... The beds are comfortable. There's that other thing about cleanliness, the carpets are borderline....making it "iffy" to walk barefoot...Genuine Expedia guest review
"Good but problematic"
We have stayed at this location often for more than 15 years. Neighborhood, access to public transportation and friendly staff are pluses. Room has always been generally in good shape heating good. Breakfast is ok. Little things like noisy bath fans, temperamental shower controls, overheating/stopping hair dryer, and the need for a little carpet freshener […] would improve the experience. Read moreGenuine Hotels.com guest review
"Great if you want a truck stop or worse :(((("
Hotel was a total disaster - filthy sheets, noisier than a rave and definitely not what the doctor ordered…Genuine Hotels.com guest review
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