All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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1525 Rycroft St, Honolulu, HI, 96814, United States of America, ‏‎800-491-6126
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3.1 / 5Good

Score breakdown (from 752 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.4
  • Comfort
    3.2
  • Condition
    2.8
  • Neighborhood
    3.5
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3.0 / 5Good
"Aloha"
Staff was friendly and accommodating; hotel overall good; good location near shopping; very limited hotel parking on site but ample parking across the street in the Ross for Less parking garage; room was small, window A/C very noisy, only 2 small elevators and had to wait when checking in to fit guests and luggage, only 2 working washing machines; I did appreciate the convenience of the hotel chain shuttle.
Genuine Hotels.com guest review
7 night family trip Aug 6, 2015
Donna
US
3.0 / 5Good
"Cleanliness"
Cleaning the room was slow. Two or three days we ended up just asking for towels because we wanted to come back to the room in the afternoon after leaving it for at least 5 hours.
Genuine Hotels.com guest review
8 night family trip Jul 21, 2015
A Traveler
US
2.0 / 5Fair
The staff was friendly and efficient. The room was nice with the exception of the bathroom. My family and I have been using this hotel for more than 30 years. The bathroom has not been upgraded since I can remember. Seems like the original fixtures. Tub and basin discolored and cracking. Shower head clogged with hard water deposits. Water leaks from both control knobs for the shower. Best part about the hotel is its location. It is close to shopping centers and many restaurants. Also, the 'convenience fees' and other mandatory fees made the cost comparable to many much higher end hotels and resorts.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
mark m.
US
1.0 / 5Poor
old hotel. Noisy window air conditioner. Small pool. could not enjoy with all the rowdy children jumping in and out.
Genuine Hotels.com guest review
2 night family trip Jul 4, 2015
A Traveler
US
3.0 / 5Good
Decent place to stay if you're just going with the flow. But if you're in a hurry, may want to stay elsewhere. Check-in/check-out process is slow, since registration staff also has to answer phones while they're assisting you; elevators are also slow...2 elevators used by guests and workers. Staff was really friendly.
Genuine Hotels.com guest review
3 night business trip Jul 1, 2015
Marian
US
2.0 / 5Fair
"Won't be back room 151 at Pagoda for sure!"
Front desk was not helpful. At check in, they were quite friendly and gave us a "courtesy" DVD rental card with wifi password. We were not informed until checkout that the card costs $10. The hotel staff said he "didn't believe” nobody told us of the convenience fee, as “the manager would have told you." The "manager" had told us at check in that we could stay until 2pm at no additional charge. The next day, upon returning from lunch at 1pm, we discovered our keys had been deactivated. The woman at the front desk told us that he would never have said that to us since 1pm is the time of checkout (extended)" At 1pm she told us we have to be out by 130pm. We checked in at 11 pm. The room was hot and muggy; A/C leaked and wasn't cooling the room properly. The remote for the TV wasn’t working so we called the front desk. We called three times and were assured the remote would arrive “shortly” each time. We waited up until 130 am because we didn't want to be woken suddenly. A maintenance team showed up knocking on our door loudly at 8am!! We were leaving the island to move to the mainland and needed our rest. Overall I would not stay at this hotel again unless management and team can get on the same page. The front desk team can stop being so rude and inconsiderate. We will try to get our fee back as we one: never used the amenities and two: were highly inconvenienced by broken AC, not working remote, early wake-up on a day we needed to sleep in, and by the rude staff.
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2015
Steven
US
3.0 / 5Good
"Good Location"
It's still a pretty good hotel with a reasonable price in a convention location. This trip was a family business so no shopping or other stuffs.
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
SUET
US
5.0 / 5Outstanding
"Very nice stay"
Very nice. I liked the 10% discount at the restaurant. I was disappointed when the internet wasn't working one of the days, but it got fixed by evening. My dad stayed in one of the rooms i'd reserved and didn't use the internet or shuttle, etc so it would have been nice if i didn't have to pay the $10/night fee for such extra amenities.
Genuine Hotels.com guest review
6 night family trip Jun 8, 2015
Valerie
US
5.0 / 5Outstanding
"Stay @ Pagoda"
It is nice experience staying there... its on downtown and variety of options for food & travelling around
Genuine Hotels.com guest review
4 night family trip Jun 1, 2015
Sundar Singh
US
5.0 / 5Outstanding
"Dinner & entertainment in Waikiki. Retirement Cele"
We enjoyed our stay at the PAGODA. WE LOVE YOUR SHUTTLE TO WAIKIKI. THE DRIVER IS VERY NICE. GOOD CUSTOMER SERVICE. ONE REQUEST IF THE SHUTTLE COULD HAVE THE LAST PICK UP AT 9:45.
Genuine Hotels.com guest review
1 night romance trip May 31, 2015
Martha
US
5.0 / 5Outstanding
"The perfect place to get away."
Pagoda hotel overall excellent. The staff was helpful, pleasant, and friendly. Location of the hotel is in walking distance to everything. The hotel facilities were clean and with a pleasant atmosphere. The room was clean, spacious, and comfortable. Microwave and coffee maker was in perfect operating conditions and easy to operate. Refrigerator was perfect temperature. Bathroom clean and with more than enough toiletries and towels. I had a relaxing mini vacation.
Genuine Hotels.com guest review
1 night trip May 25, 2015
Sharolyn
US
4.0 / 5Excellent
"It was fine. Loved the mattress!!"
It was just fine. I like the Pagoda & will probably stay there again.
Genuine Expedia guest review
Other trip May 24, 2015
a grandmother,
US
4.0 / 5Excellent
"A Wonderful Birthday overnight trip."
Everything was good and we love the renovations. Being without a car, it was wonderful to be offered their Shuttle service. The only negative thing was being unable to use their WiFi because it wasn't secured (the front desk was surprised when I told them). I would stay their again when on Oahu.
Genuine Hotels.com guest review
1 night trip with friends May 19, 2015
Saundra
US
3.0 / 5Good
"High Price"
Prices at Pago is getting to high, to many charges for this and that!!
Genuine Hotels.com guest review
1 night business trip May 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Pure Aloha!!"
Excellent and great service!
Genuine Hotels.com guest review
5 night trip May 10, 2015
A Traveler
US
5.0 / 5Outstanding
We stayed one night prior to my admittance to Kapiolani Women & Children's Center for surgery and I have to say that I had one of the best night's sleep in a long time. The bed and pillows were so very comfortable! We can see that the hotel is undergoing remodeling and it's looking pretty darn good! Mahalo for a great pre-surgery stay!!!
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
3.0 / 5Good
"Good location in town, parking across the street"
This is an older hotel in good central location. It take a couple of years to get the remodeling done. Big rooms in tower, and the best part is relatively cheap ($10/night) parking in garage across the street above Ross Dress for less. Great location across the street from Walmart & Sam's Club, lots of restaurants and bars within walking distance. Quick drive to Ala Moana beach, Waikiki and H-1 freeway to get around the island. I like the location and the price is reasonable.
Genuine Expedia guest review
Other trip May 5, 2015
Greg
US
2.0 / 5Fair
"good for a night"
Room was Ok for a night, location great
Genuine Hotels.com guest review
3 night family trip Apr 26, 2015
Lorrin
US
4.0 / 5Excellent
"Your location is awesome.."
My wife and I both enjoyed our stay at your hotel..
Genuine Hotels.com guest review
1 night family trip Apr 19, 2015
robert
US
3.0 / 5Good
"Pagoda Hotel"
Rooms have been renovated since my last stay. Nice rooms. I was very surprised and satisfied with the Pagoda.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
A Traveler
US
1.0 / 5Poor
"Pagoda Hotel in Honolulu, HI"
The room was in terrible condition. It was very old, dirty, dingy & very uninviting. It was not in a good part of the city. Their restaurant was very expensive. It was a terrible experience.
Genuine Expedia guest review
Other trip Apr 20, 2015
Carol
US
3.0 / 5Good
"Punchbowl Visit"
Good central location, local traffic & away from tourist areas. Convenient for buses. Room good, clean & comfortable. Lobby & elevator area under renovation, so not in best condition. Upper floors apparently in better shape than lower floors, where I stayed before. Room service was slow, but may have been related to construction. Would consider stay in the future.
Genuine Hotels.com guest review
3 night business trip Apr 11, 2015
Randolph
US
4.0 / 5Excellent
"Not high class, but has local charm"
The room was old and a bit worn. The louvered window wouldn't close to block street noise. But the room had a nice old time Hawaii feel. The room included coffee maker, fridge, and a safe. The staff was very friendly. The lobby area was undergoing renovations so you had to walk through a construction area. I think this hotel is used mainly by Hawaii people visiting from the outer islands. The hotel is associated with the very nice Pagoda restaurant next door. The restaurant gives a 10% discount for Pagado hotel people.
Genuine Expedia guest review
Other trip Apr 15, 2015
Steve
US
3.0 / 5Good
"My overdue stay at the Pagoda"
It's been awhile since I stayed at the Pagoda Hotel due to me technically being homeless, but it was a stay worth every penny. I rewarded myself the stay for my birthday (04 April), and enjoyed it to the max, along with my daughter, the only family member that could be with me on my special day. My daughter wants to do the hotel stay on a monthly basis, but due to lack of finances, I suggested maybe we can do the hotel stay on a quarterly basis. In ending, the Pagoda Hotel has always been my number one choice since the mid 70's, or earlier. If it wasn't for the ongoing renovations, my ratings would be all 5's!!! Mahalo, and hope to be registering again in the very near future. Bernard SC Ching
Genuine Expedia guest review
Other trip Apr 8, 2015
Tiger50
US
2.0 / 5Fair
"Far from a resort"
In need of a total renovation. Very rough around the edges. The resort fee is a laugh as this is far from a resort.
Genuine Hotels.com guest review
3 night business trip Mar 21, 2015
Carol
US
3.0 / 5Good
"service was excellent"
Elevator and hallways in below average conditions. They were renovating the check-in area and had to check in the back utility room.
Genuine Hotels.com guest review
1 night family trip Mar 22, 2015
Jeffrey
US
3.0 / 5Good
"Pagoda Hotel"
Lobby undergoing renovations so tempo check-in area small and sometimes many people waiting. Only chose this 50+ yrs hotel because of its close proximity to Ala Moana Ctr, WalMart, Walgreen's and many restaurants all within 1/4 mile walk. I stayed in a moderate room which badly needs refurbishing. Only needed a room for sleeping and showering, as most of the day I was out.
Genuine Hotels.com guest review
3 night family trip Mar 20, 2015
A Traveler
US
2.0 / 5Fair
"Under Construction"
They are doing renovations on the main lobby. Check-in is in a room the size of a closet. Very inconvenient and line forms quickly and we waited outside in the heat. I had to go back two times because my room key didn't work.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
1.0 / 5Poor
"Sad commentary on what was once a charming place"
Noisy air conditioner, needing repair. Sink very discolored and chipped. Bathtub old and gray. Towels very old, rough and off color. Pool cold and absolutely filthy with dead bugs and small rubbish pieces.
Genuine Hotels.com guest review
1 night trip with friends Mar 17, 2015
Carol
US
2.0 / 5Fair
"Run down in Honolulu"
Two of us arrived a day early in Honolulu before taking a cruise. This hotel was close to the pier and that's all I can say that's positive about it. They charged a fee that included things we did not want or use (ex. a local newspaper). I had to pay extra for parking too. The hotel is very run down but to give them credit, it looks like it is being renovated.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Eileen
US
3.0 / 5Good
"NO WATER FOR 2 DAYS!"
The water was turned off from 10 am to 3 pm for 2 days. It made it very difficult as we were at the hotel to attend a memorial service on the first day of the lack of water. I think we should be compensated for those 2 days. I like the Pagoda whenever we come to Honolulu, but was very disappointed for this stay.
Genuine Hotels.com guest review
2 night family trip Feb 26, 2015
Ellen S
US
4.0 / 5Excellent
"Don't upgrade room w/breakfast"
Requested room w/o feather down comforter because of severe allergies received one anyways, also don't upgrade to breakfast not worth it... Only able to use coupon from 7am to 9am.. And options were eggs(scrambled only) scoop of rice and whatever meat they wanted to give you that day. Hotel is close to stores and restaurants.. Close walking distance to beach, Ross located right across the street as well as Walmart..
Genuine Expedia guest review
Other trip Mar 11, 2015
Richard
US
3.0 / 5Good
"Adventure at Pagoda Hotel"
We had booking with complementary breakfast for two. The breakfast was poor. WE cancelled it. The motel staff did not charge $10 facility charge. WE pad $25more for the breakfast. The hotel is undergoing extensive repairs. So the situation was quite uneasy
Genuine Hotels.com guest review
7 night romance trip Feb 23, 2015
Om
US
3.0 / 5Good
"Too much costruction noise"
Very loud during day from all the work at 8 am noise starts
Genuine Expedia guest review
Other trip Mar 6, 2015
andre
US
3.0 / 5Good
"Good Location"
Inconvenienced due to construction. "Convenience" fee should have been waived during this period
Genuine Hotels.com guest review
2 night family trip Feb 27, 2015
Amy
US
2.0 / 5Fair
"Not a good location"
really hard to find the location, and when we stay there, the hotel is under construction, which is really make us uncomfortable.
Genuine Hotels.com guest review
1 night family trip Feb 23, 2015
Jing
US
3.0 / 5Good
"not as nice as in the past"
major renovation going on
Genuine Hotels.com guest review
2 night business trip Feb 24, 2015
A Traveler
US
3.0 / 5Good
"It was fine"
Quality of the room was equal or better than the more expensive hotels in Waikiki. Parking is cheaper and much more accessible than the atrociously tight garages downtown.
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
4.0 / 5Excellent
"A Winner"
A well priced hotel in a great location - within walking distance to beaches, shopping centers, and numerous restaurants. I loved that the parking garage was conveniently located right across the street and only $10/day. Hotel staff were very friendly and courteous. I would definitely stay at the Pagoda again
Genuine Hotels.com guest review
3 night family trip Feb 14, 2015
Kathy
US
5.0 / 5Outstanding
"dghy cf"
Was good
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
Benjamink
US
4.0 / 5Excellent
"awesome hotel ."
pagoda hotel is good location to go to almona shopping mall, walmart, and various korean restaurant but it is little far from waikiki beach. but they have a shuttle bus to go to waikiki beach 8:30 am to 9 pm. but i never took the shuttle bus. if you want to walk to waikiki beach, it takes about 15 mins or 20 mins. Also, they have a free dvd machine which i love it. hotel condition is very clean, and friendly employees. I don't remember they have extra charge fee (resort fee) or not. but it is an affordable place to stay in hawaii.
Genuine Hotels.com guest review
2 night trip with friends Feb 8, 2015
A Traveler
US
5.0 / 5Outstanding
Convenient location. Always a restaurant within walking distance 24 hours a day.
Genuine Expedia guest review
Other trip Feb 13, 2015
Kirby
US
4.0 / 5Excellent
"Great stay"
The staff were excellent and helpful. However sharing a room with other adults was alittle hard as no area to sit and watch television and relax.Loved the location to shopping areas.
Genuine Hotels.com guest review
2 night family trip Feb 2, 2015
Brenday and Murray
US
3.0 / 5Good
"We were there for an overnight post surgery stay."
It was close to surgery, close to doctor's office. We will use it again.
Genuine Expedia guest review
Other trip Feb 5, 2015
David
US
5.0 / 5Outstanding
"Central Dining & Shopping"
Stayed overnight for a weekend meeting. I like the convenience of the variety of dining choices 24 hours a day. Only minutes by foot from Ala Moana Shopping Center.
Genuine Expedia guest review
Other trip Jan 19, 2015
Kirby
US
3.0 / 5Good
"Good location w restaurants mall, Walmart Ross nea"
Good central location in honolulu close proximity to restaurants (one in hotel a lil on expensive side) shopping via shuttle service to mall,
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Business and Pleasure"
First time staying there and it was just what I needed as for business location to downtown and the areas I needed to get to,walked to most of the and reasonable cab fare to others.
Genuine Expedia guest review
Other trip Jan 12, 2015
David
US
5.0 / 5Outstanding
"Great hotel and Great location!"
Great hotel!!!!
Genuine Hotels.com guest review
1 night business trip Dec 16, 2014
Rodney
US
4.0 / 5Excellent
"Comfort and convenient"
A getaway from a busy schedule at work to relax
Genuine Hotels.com guest review
1 night trip Nov 24, 2014
Eddie
US
5.0 / 5Outstanding
"Staff"
I have been staying at the Pagoda whenever I visit the islands for the past 10 or so years. From the minute I speak with the Front Desk to the Housekeeping Crew, I totally enjoy my stay. Everyone is always so pleasant willing to do what they can to make my stay comfortable. Mahalo!
Genuine Expedia guest review
Other trip Nov 20, 2014
Agnes
US
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