This was our second stay at the pacific beach hotel and enjoyed our stay very much. Location is awesome, beautiful view, steps away from the beach, staff friendly and courteous and great amenities. The room was spacious, clean and comfortable. We will definitely return to the pacific beach on our next trip to Waikiki.Genuine Hotels.com guest review
"hawaii fun times"
we had a great experience from checking in slightly early to check out. people very helpfulGenuine Hotels.com guest review
"The bed was comfortable."
The water container and access to refreshing water was a big plus. The bed was very comfortable and the partial ocean was view was nice. The hotel was across the street from the beach.Genuine Hotels.com guest review
"Great spot, good price, filthy bathroom"
The service was wonderful, very friendly and helpful. No problem extending my checkout time until 3pm. The pool is small and cold, but the spa is saltwater and awesome. My only complaint was that the floor, walls and door in our bathroom were filthy. Leave your feet black after a shower filthy. The shower, sink and toilets were clean so we just used […] flip flops but not the place for the uber clean folks. Read moreGenuine Hotels.com guest review
"Great Location and amazing view from my room!!"
For a 3 star hotel it had all the 5 star qualities I'm used too.....yeah the room decore was a little dated besides that I would definitely stay here again..I had the million dollar view from my room ,very comfy beds and a good size clean room. I loved the water refill station very handy..The LOCATION WAS PERFECT!!!!The only thing that was a little […] annoying was the lifts were slow at times..love you guys Pacific beach Hotel xxxxx Read moreGenuine Hotels.com guest review
Great location. A little dated. Great service.Genuine Hotels.com guest review
"Best Hotel for the Price"
We were very happy with this hotel. We stayed at the Marriott for a hundred dollars more and the Pacific Beach Hotel was much better in all respects in my opinion. Also went the to Aston Beachside and were given a room with no window's! I called Hotels.com and complained and they set us up with a room at PBH that was supposed to be partial ocean view […] but actually had full ocean view for sixty dollars more. We were happy with Hotels.com customer service and quick response to our problem. Read moreGenuine Hotels.com guest review
"Great location, nice rooms"
This was just a short stay for me, but the hotel was very nice. The room was very nice, with a balcony and a decent beach view to the North. I'll definitely consider returning next time I'm coming to O'ahu.Genuine Hotels.com guest review
Should be more king bed with ocean view, not partiallying view. The parking fee is expensive. They don't have complimentary gift if you having a birthday or n no complimetary breakfast when you first check in. The hotel is good n the employees are Friendly.Genuine Hotels.com guest review
"Not much sleep..."
The location for the hotel is grand and all but me and my wife were woke up each morning to loud families constantly in the hall way and other people on the surrounding balconies as the walls and the balcony doors seemed paper thin. On each of the side roads of the hotel you could hear the annoying beeping of the garbage truck and whaling of fire trucks […] busy at work on Waikiki in the early morning hours. I would not spend our families hard earned money here again. Read moreGenuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Taylor, Thank you very much for taking the time to review our hotel. Please accept our apologies for the unpleasant noise levels you experienced during your stay. We are happy to learn that you enjoyed our convenient location and we truly appreciate the time you took to share your experience and feedback. We hope you did enjoy Hawaii overall and thank you again for staying with us. Mahalo nui loa,
Overall a solid hotel. Well located, comfortable. A little dated, but I'd definitely stay there again.Genuine Hotels.com guest review
The hotel rooms need to be renovated. The room was described as a partial ocean view, but was only accurate if you stood next to the balcony railing. This was not a 3 star hotel experience.Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Valued Guest, Thank you for taking time to give us your feedback on our hotel. Your comments are very valuable and I have forwarded your review to the management team. Although we do have a great location, we are committed to making the necessary changes that will enhance the guest experience and satisfaction. Please know that we are in the process of renovating our hotel and would humbly welcome you back after the renovation. Thank you again for your honest feedback. Mahalo nui loa,
I had a wonderful 5 night stay at Pacific Beach Hotel. It is literally right across the street from the ocean so it was very convenient to get to the water. It is surrounded by tons of different types of food places & little shops. Our room was always clean when we got back from our day and the people were amazing! My only qualms were that it was loud […] in the morning when I can hear the garbage trucks and the restaurant was not up to par (I suggest people skip this for dinner), but I would definitely stay here again! Read moreGenuine Hotels.com guest review
We enjoyed our stay. It was in an excellent location to the beach. The only thing I did not enjoy was our first room. Due to smoke allergies, the room was over the smoking area which made it difficult to sit out on the lanai. The hotel was understanding and allowed us to move to another room. I experienced some guests smoking on the lanai but couldn't […] determine where it actually came from. Over all we enjoyed our long stay. Read moreGenuine Hotels.com guest review
Enjoyed this hotel very much-give it an overall plus-great location.Genuine Hotels.com guest review
All of the employees were wonderful. Fabulous location. The Luau is probably the best on the island. I did ask them to change our curtains which they did because they did not close properly and were filthy dirty. I would probably stay there again. Joan BullardGenuine Hotels.com guest review
"Water refill station with reusable bottle!"
First hotel I have ever been to that gives you reusable and very cool water bottles and offers many refill stations for free. Room maintenance was good but not great but the hotel staff made up for that. Everyone was really really helpful and nice. Rooms right on the beach and we even got a free upgrade.Genuine Hotels.com guest review
"Pacific Beach Hotel Review"
We enjoyed our stay. The staff was very helpful when inquiries were made. Would recommend to others & stay again.Genuine Hotels.com guest review
"Decent, affordable stay in Waikiki!"
The hotel was obviously not brand-new, but everything was very clean & well-maintained, beds were comfortable, staff was friendly and professional...and that's pretty much all I ask for in a hotel! Not to mention, the location is close to the zoo, beach & other nearby attractions, and you really couldn't beat the price for a last-minute stay in Waikiki. […] I felt that we definitely got a great value for our money, and we will continue to book through hotels.com in the future! Read moreGenuine Hotels.com guest review
"Great location and magnificent view"
Great location, 1 minute to the beach and the view of oceanfront room is magnificent. The room is very clean, and the mattress is pretty cozy. Manager on duty is so nice to give us a big surprise to celebrate our honeymoon! Will go back again for sure.Genuine Hotels.com guest review
"Perfect spot in waikiki"
This hotel was a great find. Definently ask for a ocean view room or a view of Diamond head to avoid staring at other hotels from tour balcony. The hotel had a cool golf and tennis 'club' floor, but service their was not very friendly. Overall, a wonderful hotel.Genuine Hotels.com guest review
The beachfront view room is totally worth it!!!!Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Valued Guest, Thank you for providing your feedback. From the famous Diamond Head Crater to the beautiful Waikiki Beach. We are pleased to hear that you enjoyed the spectacular view from your oceanfront room. We sincerely thank you for sharing your feedback and for staying with us. A hui hou. Mahalo nui loa,
Great locationGenuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Big V, Thank you for taking the time to provide your feedback. Most of our guests who like to shop and do lots of sightseeing really appreciate our central location. Glad to hear that you had a lovely vacation and we look forward to see you again in the near future. Mahalo nui loa,
good overall. would stay here again if we come back to waikikiGenuine Expedia guest review
"Great ocean view, close to shopping"
Would stay here again. Clean rooms w/nice staff, buffet is really good. This hotel caters to Asian tourists. Great views, close to cheap & high end shopping as well as a lot of different restaurants. 10 min cab ride to the Hilton & Hale KoaGenuine Expedia guest review
My stay was a last minute reservation. Arrived a little after 10pm, front desk clerk was awesome. Valet & information desk clerk also helped us out by giving bar informations. Was kinda disappointed a bar was available in the hotel.Genuine Expedia guest review
Response by Pacific Beach Hotel Aloha Waituielima, Thank you for reviewing our hotel. We greatly appreciate your kind comments & positive review! We are pleased to know you enjoyed your stay and that our associates were able to help you find what you were looking for. We sincerely thank you for sharing your feedback and for staying with us. Mahalo nui loa,
"Very accomadating to all of our needs."
Very accomadating to our needs.Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Sharon V, Thank you for your 5-star rating. We are committed to making your stay both enjoyable and memorable. We always aim to extend our warmest aloha with each guest and we look forward to seeing you on your next visit. Mahalo nui loa,
Awesome location,, everything was perfect for our 20th anniversary trip...beach was perfect, shopping was nice..food a little EXPENSIVE...Genuine Expedia guest review
"Pacific Beach Hotel"
The room was always clean, fresh linens, and additional towels, if needed. Refillable water pouches were given to each guest and refilling stations were provided in the lobby in two locations. The hotel provided two choices for restaurants: the main dining room $48 for dinner (A little pricey) and a coffee shop. There was no restaurant that served lunch, […] however. The room did not have a microwave, which was a drawback. Please let guests know that it costs $25 per day to park a car in the hotel lot and that the amenity fee is $20.94 per day. These additional charges were an additional $274 for my six nights. I was not aware of these fees. Read moreGenuine Expedia guest review
My son is currently stationed in Hawaii, but leaving the end of June...it was "now or never". I started saving for this trip from the time I found out he was being stationed there three years ago...and it's a good thing because between Hotel, Air fare, and doing everything I wanted to do, It wasn't cheap!!. I loved the fact that there was a Expedia […] Concierge right there at the Hotel, so after we booked our trips at the Army Base, we stopped at the Concierge desk and filled in the rest of our stay. Although Tours are a little more expensive than going out on you own, I liked the fact that we were either picked up at our Hotel, our within the next block, and because most of the drivers live in the area, you get more back round info. Although our trip was a little expensive...it doesn't have to be... for the Tours I was paying for three people, and we went to some pricier Restaurants... The Cheesecake Factory, Dukes and Jimmy Buffet...all within walking distance. Bottom line...it was a GREAT trip!! Read moreGenuine Expedia guest review
Response by Pacific Beach Hotel Aloha Sue, Thank you for taking the time to share your experience. We are extremely proud and thankful to all the men and women in the military. We are pleased to hear you enjoyed our central location and had an overall great vacation. Thank you for choosing and allowing us to share in those memorable moments during your visit. We look forward to seeing you in the future and wish you all the best. Mahalo nui loa,
"Would stay here again, but...."
Loved everything about this hotel and would stay here again in a heartbeat - without looking anywhere else. The elevators are a little slow running; there were 3 for our tower, but we spent a lot of time waiting to go up or down so that was my only complaint lol. Also, the pool is so small and there's no view so it's laughable as to how it was designed, […] but we should be on the beach instead anyways! Read moreGenuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Melissa J, Thank you for taking the time to provide your feedback. We are pleased to hear that you enjoyed your overall stay and appreciate your recommendation. We are currently in the process of renovating our entire hotel and are committed to making the necessary changes that will enhance the guest experience and increase guest satisfaction. We hope to welcome you again soon once this is completed and thank you again for your 5-star rating. Mahalo nui loa,
"Perfect for what we needed."
When we travel, we don't spend a lot of time in our room That being said, when we did, we enjoyed it. The hotel had a much needed good coffee shop and ABC store on the first floor, free water containers and fill up stations, and a great location for walking around Wikiki or grabbing a city bus for some inexpensive sight seeing.Genuine Expedia guest review
"Cool hotel with aquarium"
Got a good deal on expedia for a night. When we checked in the guy said the hotel was full but since it was for one night they let us stay in one of the suites..it was awesome! I wish we could've stayed longer. The suite was average size, nice decor, but the thing I loved the most was the HUGE bathroom. And we also had a great view on the balcony. Glad […] they could squeeze us in! Read moreGenuine Expedia guest review
"Close to beach but should pay additional 25$/day"
The rate on website is not real. You should look at the resort fee 25$/night. I thought the resort fee is optional but it was mandatory. 25$/night was added automatically on my room rate. So it was not cheep. When you choose this hotel, you should consider that you should pay 25$ more in every night. Hotel room is some old and not clean.Genuine Expedia guest review
Response by Pacific Beach Hotel Aloha Valued Guest, Thank you for reviewing our hotel. We regret to learn that our offerings did not meet your expectations and we apologize for any inconvenience this may have caused during your stay. Many hotels in Waikiki do implement a daily amenity fee. We found ours is tied at the lowest cost and provides tremendous value to our guests compared to other hotels. We value your feedback and have shared your comments with our team to help improve and enhance our services. Thank you again for your time. Mahalo nui loa,
"Nice hotel close to beach and shops"
Had a great experience, need to update pool but other than that had a great time. Breakfast buffet was well worth it.Genuine Expedia guest review
A little to noisy for me. Right across from the beach, great shopping, and plenty of restaurants. Rooms are ok, bathrooms are dated and need remodeled.Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Bill, Thank you for providing your honest feedback. We appreciate your kind comments regarding our convenient location. Please know that we are in the process of renovating our hotel from the exteriors to interiors. We would humbly welcome you back to our hotel after the renovation. Thank you for your review. Mahalo nui loa,
"Great price, location, and staff"
Pacific Beach hotel is in an awesome location! Walk down the street and you're right on Waikiki beach. The hotel is also very nice. Clean rooms and soft beds. The service is also pretty good. Front desk staff was very friendly. Although I would suggest anyone seeking to rent any paddle boards or surf boards to just rent them from the guys directly on […] the beach rather than the hotel rental area. You don't have to carry them down the street and the quality of the boards are better on the beach. Overall my experience at the Pacific Beach Hotel was wonderful. I would definitely recommend it to anyone looking to stay on waikiki and would definitely return. Read moreGenuine Hotels.com guest review
"Love this hotel!"
Love everything about it. The restaurant downstairs is beautiful with a huge aquarium and good food too. Elevators are fast unlike some hotels. Concierge was very helpful and helped us with honeymoon activities. Room is spacious and we had a comfortable and clean partial ocean view room. We are definitely coming back here!Genuine Expedia guest review
Response by Pacific Beach Hotel Aloha Valued Guest, Thank you for sharing you experience and your 5-star rating. We are pleased to hear you enjoyed our award winning Oceanarium Restaurant and found your room to be spacious, comfortable and clean. We would like to extend our warmest mahalo to you for your kind comments and hope to welcome you back soon. Mahalo nui loa,
"Almost $400 of unexpected charges"
When the hotel was booked they did not explain the extra $25 per day to park the car, nor did they explain they would be charging an amenities fee of $20 per day. The charge was to be credited if you didn't use the amenities. We did not use any of the amenities and were still charged. When I asked about it they said it was because we booked the hotel […] online through expedia and we should have read the fine print. The room cost us an extra $315 plus tax that we were not expecting. The room was old, but clean. The tile in the bathroom was molding and the mirror was cracked. At least the bed was comfortable. Room was very very noisy. I had to fall asleep with headphones on. Read moreGenuine Expedia guest review
Response by Pacific Beach Hotel Aloha Debbie, Thank you so much for taking the time to review our hotel. We regret to learn that your experience with us did not meet your expectations. We do post our daily amenity and parking fee on our website and apologize this was not explained to you prior. We appreciate you pointing out that you were pleased with the cleanliness of your room and the bed was comfortable. Please know that we take these comments seriously and have shared them with our entire management team for improvements. We always strive to treat our guests with the utmost aloha and we thank you again for your feedback. Mahalo nui loa,
"Ocean view & close to the beach."
We enjoyed walking around the street and beach specially in the evening.Genuine Expedia guest review
Response by Pacific Beach Hotel Aloha Alex, Thank you for sharing your experience. We are glad to hear you enjoyed our convenient location, Waikiki Beach and gorgeous view. We truly enjoy hearing about our guests' memorable visits. Thank you for staying with us and we look forward to your return. Mahalo nui loa,
"Ocean view & close to the beach."
We enjoyed walking around the street and beach specially in the evening.Genuine Expedia guest review
"busy site for an active vacation!"
Our family vacation was action packed - being on the beach was a plus!Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Annie, Thank you for choosing our hotel and we appreciate you taking the time to provide feedback. We are pleased to hear that you had a wonderful family vacation and enjoyed our convenient location right in the heart of Waikiki. We truly enjoy hearing about our guests' memorable visits. If Waikiki should be included in your future plans, we look forward to seeing you again. Mahalo nui loa,
It was very nie alllllll of the hotel staff were very nice room was clean only thing I dint like was sometimes a long wait to get the elevator otherwise it's a great location across from Waikiki beach I'd recommendGenuine Hotels.com guest review
Loved the fact that you get a reusable water bottle when you check in and the refilling stations around the hotel are great! The hotel is older and a little dated, furnishings are dark and made me feel like I was in a cavern when I entered the lobby area. Loved the location, right across the street from the beach was awesome! The room itself was simple […] and the beds were comfy. Not sure I would stay here again but if you are like me and only in your room to sleep then this is the place for you! Read moreGenuine Expedia guest review
Response by Pacific Beach Hotel Aloha Jaims, Thank you for reviewing our hotel. We appreciate you sharing your liking for the location, comfy beds and our eco-friendly logo water bottles. We do realize our hotel is older and renovations have already begun. We are excited to see the outcome of our renovations and hope to welcome you back once this is completed. Thank you again for reviewing our hotel. Mahalo nui loa,
"Excellent Customer Service By Hotel Personnel"
Front desk personnel began & ended our excellent hotel stay. They accomodated our request for an upgrade of our rooms making our stay even more enjoyable. Housekeeping service was exceptional and accomodating. One of our rooms was an ocean view room, which had a nice view however our other room which was an ocean front room was the best. We will make […] it a point to book an ocean front room in a future stay at this hotel on Kalakaua. We felt very relaxed, safe and secure here. Read moreGenuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Esther, Thank you for sharing your experience. It was our absolute pleasure to have you and your family stay with us and we're so happy to learn that you really enjoyed your time here. We truly appreciate your kind words regarding our excellent housekeeping and front desk staff. Sending lots of aloha your way. A hui hou... Mahalo nui loa,
"The hotel look nice and close to the beach"
Couple thing I need to add on 3rd floor restroom so dirty Don't expected to add amenity on the room The food too expensiveGenuine Expedia guest review
Response by Pacific Beach Hotel Aloha Cy, Thank you for taking the time to review our hotel. We care about our guests' satisfaction and apologize for the negative experiences you encountered during your stay. We are always striving to better our services and your review will help us reach our goal. We are currently in the process of renovating our entire hotel and are committed to making the necessary changes to enhance guest satisfaction. We appreciate your feedback and hope we get another chance to welcome you back. Mahalo nui loa,
"Great location <1 minute to beach"
They upgraded me to Penthouse Presidential Suite from Ocean Front room!!! Room features 2 bedrooms, 2 1/2 baths, 3 balconies, a bar, a living room and a spectacular view of Diamond head & Waikiki; it was obvious too big for my girlfriend and I. Checking in and out went pretty smooth. Everything was perfect!Genuine Expedia guest review
Hotel was clean but nothing super special. Bedding was basic and room was average size for united states, however, the hotel charges a $22 per day per guest fee and $25 per day parking.Genuine Hotels.com guest review
Response by Pacific Beach Hotel Aloha Dave, Thank you for your taking the time to share your experience. We are happy to hear that you were pleased with our cleanliness and to inform you that we have already begun the process of upgrading our entire property. We hope that you choose us again should your travels bring you back to Waikiki. Mahalo nui loa,
Got cold at night. Individual room controls would be nice. The A/C shuts down about 1am until 3am. What is up with that?Genuine Expedia guest review
"Just what we wanted"
Great hotel location, free water bottles and filling stations were a huge plus. I would highly recommend staying here for value and location. The staff was also very friendly and helpful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )