"Clean average motel"
The room was clean and in good repair. Parking spaces were tight for a full size car. Most of the staff was courteous and happy to help. The breakfast was average for a hot breakfast. This is close to downtown Dallas and next to busy road so expect the room to be somewhat noisy.Genuine Hotels.com guest review
"Nice concept, poor smell..."
Rooms are in need of replacement carpeting and linens. Strong smell of beer, urine, cigarettes and body odor. Requested to switch rooms and almost as bad of smell in "VIP" room. A/C loud and had to have maintenance man work on it to quiet it down. Probably a decent facility if they could curb the foul smell throughout. Very nice continental breakfast. […] Probably will not stay in a Best Western again after this experience. Read moreGenuine Expedia guest review
"Resting and Central to the Action."
Great Time of Rest.Genuine Hotels.com guest review
Great Hotel! Buzzbrew next door is a great place to eat even though the complimentary breakfast was great as well. Clean spacious room. Nice pool. Close location to uptown bars via taxi.Genuine Hotels.com guest review
"way to go"
It was my wedding night, and it was a quiet getaway from the little ones. However, it was rather load before ten a.m.Genuine Hotels.com guest review
"Just off Central Expressway (75)"
There were very few hotels available close to where we were spending the weekend and so this hotel was one of very few choices. The hotel staff were friendly and the room clean. It is just off the freeway so it was a bit loud but we slept fine. People in room next to us were loud (people knocking on their door and lots of laughter after 10 pm) but not […] the hotel's fault. We had no problems and it was fine. Read moreGenuine Expedia guest review
"No rest for me!"
I was attending a three day seminar at Cityplace and I live 76 miles away. I had been tired and stressed lately and my husband suggested I stay in Dallas close to the seminar at least one night to catch up on sleep. I went to sleep at 10 pm and woke up about 30 min later to the sound of loud spanish spoken outside my door. I looked out and a group of […] people were congregated there on the sidewalk and parking lot by my door. I called to the front desk and was told it would be handled. Nope, it was past midnight, two hours later before it was quiet enough to sleep, I thought I would just sleep late the next morning and miss part of the seminar to get rest. Nope again! 6 am I awoke to the sound of more loud Spanish! I went to the breakfast room and found a large group of twernty-somethings with matching shirts with Chile on the back. (Note to self: dont travel to Chili if you need rest!). I am dissapointed because the hotel did nothing to help or handle the situation. By the tired looks of the other guests at breakfast I imagine I was't the only one kept awake. Side note: carpets were stained and gross and exercise room had only 2 traedmills (both in use) and one other machine and it smelled badly. I forfeited the run I had planned to have. Disappointed all around. Read moreGenuine Hotels.com guest review
"Nice place for the price"
Plenty of parking spaces. Quiet area except for traffic noise. Overall, a positive experience.Genuine Hotels.com guest review
Perfect for overnighter with proximity to Dallas attractions!Genuine Hotels.com guest review
"pleasant place, good location"
The desk personnel are very pleasant and helpful. The location was great....close to downtown and our destinations. The traffic noise was not a problem. We discovered that exiting Fitzhugh and making a U-turn rather than attempting the access road was a better option. The room was typical motel room. The TV was excellent with lots of channels and wifi […] is available. We will definitely stay here the next time we are in town. Read moreGenuine Expedia guest review
Everyone was wonderful. The woman who we believe was the manager helped out her staff in a variety of duties. It's wonderful to see management take a hands on approach. Breakfast and location to state fair was a bonus. Nice pool and comfy bed.Genuine Hotels.com guest review
Near the Cotton bowl. It was a nice hotel...close to restaurantsGenuine Hotels.com guest review
"Good location, Good value"
Nicer than I expected. Good location, and clean room. Would stay here againGenuine Expedia guest review
Convenient location to downtown. Older hotel with outside entrances. Comfortable room though ours was located near busy intersection where noise noticeable in evening and morning. Great breakfast!!!Genuine Hotels.com guest review
Bed comfortable.Genuine Hotels.com guest review
"ok, but noisy"
The hotel was clean and the staff was great. There was just to much noise. Hotel is right across from the freeway. there was noise all the time. Then on Friday and Saturday night didn't get much sleep. After the bars closed it seemed that the party moved to the parking lot of the hotel. Party did not settle down until 4:00 am both nights. Lots of beer […] cans and liquor bottles in the parking lot. Read moreGenuine Expedia guest review
"Trip to the Fair"
Nice Hotel in good repair. Desk Clerk was very attentive and helpful. It was busy (Saturday night)and therefore a bit noisy past midnight.Genuine Hotels.com guest review
Too old and small room, no elevator for the second floor, had to carry my luggage up the stairs, great location Very noisy outside, will not stay there again!Genuine Hotels.com guest review
"Clean and quiet"
Spent two nights here while showing livestock at the State Fair. The room was spotless and comfortable. The motel is very quiet, especially for being on a freeway. There's a small, 24-hour restaurant next door with a friendly staff and eclectic menu. The only issue I had was that they had decided to paint their parking lot, and their timing was lousy. […] During a three-day span when nearly all of their customers were driving heavy-duty pickups, shutting down half the parking lot was a bad idea. Read moreGenuine Expedia guest review
"Nice hotel convenient to where I wanted to go."
Easy check-in. Beaitiful room with a great big bed. Front desk provided me shaving cream when I ran out. Accommated my late check-out time of 1:30pm (although housekeeping knocked on my door a couple of times wanting to know when I would be leaving prior to that time).Genuine Expedia guest review
"Nice rooms--thin walls"
Location good. Could use some more parking. Could hear people in next room.Genuine Hotels.com guest review
"Fairly close to Bush Library"
The beds were comfortable. Nothing fancy, but clean. We ate at the little "BREW' cafe. The rib-eye was delicious. Good thing they had a dictionary to explain the various foods. We tried the Garlic Marbles and my husband loved them. I like them too, but too much garlic for me, so just ate a few. The fried tomatoes were good with a touch of salad. The […] garnish of grapes were delicious! Continental breakfast was good, just what we needed to get us going for the rest of the day. Read moreGenuine Hotels.com guest review
We stayed for 4 days and thought it great for the price. Clean room, comfortable bed, flat screen TV. The only problem we had was the last night another room decided to have a party at 3:00am security was on top it asap.Genuine Hotels.com guest review
"Nice hotel near the hospitals"
To much traffic but was close to medical centers so we had to stay here. The motel was ok the beds slept good but we're full size. Not queens other than that it was fineGenuine Expedia guest review
The hotel was great. Staff was nice. Room was clean and didn't smell all hotel-ee. It was fresh. The tv was good quality. The hotel was near all the places we wanted to visit in Uptown. Check out was quick and breakfast each morning was delicious.Genuine Expedia guest review
"Good place to stay"
Would stay again, only one complaint WiFi signal in room was horrible.Genuine Hotels.com guest review
We really enjoyed our stay at the best western. It was clean and well kept. The people were very friendly and helpful and the hot breakfast hit the spot. I would definitely recommend this hotel to a friend.Genuine Hotels.com guest review
Long time since I had a great customer service or a good experience in hotel. .like the location close to downtownGenuine Hotels.com guest review
This was a nice place. The only bad thing was they used flat sheets instead of fitted sheet. The pool was awesome the breakfast was good...waffles in the shape of Texas. Everyone was very helpful.Genuine Hotels.com guest review
"Good location, a bit pricey"
Motel quality, but more expensive. Good location though.Genuine Hotels.com guest review
staff was not polite upon check-in.Genuine Hotels.com guest review
"Over all, pretty good stay"
Very comfortable bed, nice location. the one complaint i have is that when i arrived, the office was locked and nobody was at the after hours window. it was maybe 7pm when i arrived, so an empty and closed office was a shock to me. I ended up looking up the phone number to the hotel online and calling. The hotel attendant was across the way at BuzzBrews... […] by the way the hotel has a BuzzBrews basically in the same parking lot, great place to unwind in my opinion if you are staying at this best western, it's a good spot for breakfast lunch dinner or drinks. I'd stay here again, very comfortable bed. Read moreGenuine Hotels.com guest review
Nice room, bed was comfortable, good for the price.Genuine Hotels.com guest review
"Well maintained older property"
This Best Western is an older property that has been well maintained. The rooms are clean. The staff were pleasant. The property is near a lot of central Dallas, but it sits on one of Dallas' crazy frontage roads and can be a challenge to get into at first. A major highway is across the street so while convenient it is not a very nice neighborhood. […] There is a good breakfast restaurant right across from check-in. I would stay here again. Read moreGenuine Hotels.com guest review
I enjoyed my visit. The breakfast was great!!Genuine Hotels.com guest review
"small town feel in the middle of the high rises"
We have stayed here several times and the staff is always helpful and accomodating. The only drawback to this stay was the carpet in our room was in terrible shape. The desk staff let us know that when we checked and appologized for its condition and said the carpet was scheduled to be replaced soon. The complementary breakfast was much appreciated […] as was the pool. The size of this motel is relatively small compared to the hugh high rise hotels close by and I think it works in their favor because of the staff. Read moreGenuine Hotels.com guest review
"Great place to stay in cental Dallas!"
We came to Dallas to help move our daughter for a new job and chose to stay here for the location and price. Both turned out to be excellent reasons! It turned out to be only a few blocks from our daughters location and the price to quality couldn't be beat in this area of Dallas as far as I was concerned! The property appeared to be recently remodeled […] and the appearance was very nice! The parking was kind of tight,but, manageable. The front desk staff was helpful and friendly and the check-in was fast and efficient. We got a first floor room and it was in a quiet area away from the busy road. There was a nice hot breakfast in the morning! The room was clean and comfortable and the a\c worked well! We stayed 3 nights and had a very nice experience! Read moreGenuine Hotels.com guest review
"Close to President Bush Center"
Bed was hard and very uncomfortable. Could hear noises from the parking lot and people walking above. Breakfast was very good, lots of variety from hot eggs, sausage, potatoes to cold cereal and fresh fruit. Location was close to Uptown and SMU. Staff friendly.Genuine Hotels.com guest review
"Converted motel in not-so-nice part of town"
I should have done more research. The part of town this "hotel" was in was not that great. The room was very dingy and smelled moldy. The shower grout was coming out. I didn't feel very safe at this location.Genuine Expedia guest review
"Convenient to Bush Library which was our destinati"
No problems it served our need for over night stayGenuine Expedia guest review
"Quick Stay in Dallas"
it was ajust an overnight stay in Dalls, but the hotel more than met my needs.Genuine Hotels.com guest review
"Sweet Little Stay, Kickass Diner Buzzbrews"
This is a sweet little no frills place nicely located to many attractions. The best thing about this place is that it is attached to a kickass Diner Buzzbrews, that is open 24 hours and the food is fantastic!Genuine Hotels.com guest review
"Good value for the price"
Clean, comfortable room, good location. Simple hotel breakfast but there is a nice 24 hour cafe and coffee shop on the property. The 24 hr cafe was very valuable to us because two nights we didn't finish with our event until after 9 and all the restaurants in Dallas were closed. Close to downtown and a small shopping center and the Pecan Lodge (famous […] BBQ). We left our phone charger in the room and they shipped it immediately. We also checked in at 1:45am and the night clerk was very friendly and helpful. Read moreGenuine Hotels.com guest review
"Easy stay, nice service"
Andrea at the front was amazing! Pretty comfortable and easily locatedGenuine Hotels.com guest review
Very clean.Girl at morning desk unprofessional,almost rude.Genuine Expedia guest review
I read reviews on the Hotel before I booked. I was originally concerned about safety and cleanliness. I arrived to find a curtious staff, clean hotel, and great location. The parking lot could be better, but the price makes it worth while. No crime, and no worries. Uptown Dallas is a block away and there is an awesome restaurant right next to the office. […] Two thumbs up!! Read moreGenuine Hotels.com guest review
"worst customer service ever, actually NO SERVICE"
In a 3 day stay, I was moved to 3 different rooms, 1st one had electrical problems, 2nd room the A/C would not work and got no rest, 3rd room was ok. Customer service was non existent, they used the excuse that since we booked and paid online, there was nothing they could do regarding all of the room problems, basically they did not care whether our […] stay was satisfactory or not. We will never go back there and may boycott Best Western in general, there are plenty of better options. Read moreGenuine Hotels.com guest review
The fitted bed sheet would not stay and I woke up on the grosse mattress a few times. We had a small dog, and the room service woman ran to the office to accuse us of sneeking her in... which we did not. Huge SUVs and trucks parked in the compact only spots, making my small car unable to fit. I complained and they did nothing about it. The carpet was […] disgusting from other pets before us. The head manager was never there for me to voice my complaints, just a front desk person who cannot make any decisions. We were on the first floor and were constantly woken up by our neighbors upstairs. Footsteps, shower - we could hear everything. I travel to Dallas a lot for work, but will never deal with this head ache again. Ill spend my money elsewhere. Read moreGenuine Hotels.com guest review
We were very pleased with the people, the service and the location. we definitely would like to stay with you on our next visit. Bob & Anne WebsterGenuine Hotels.com guest review
"Nice hotel close my son.."
Overall was a pleasant stay. Carpet needed cleaning , but for a short stay for the price was good.Genuine Expedia guest review
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