Good quality, Britney gave me a free upgrade to a king bed, very nice!Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Amazing place to stay!"
Very clean and in such good condition, this hotel is definitely worth every penny spent! :)Genuine Hotels.com guest review
"Pleasant staff, but worse management"
To my knowledge, this hotel's management staff changed hands earlier this year (around April), and it's become very clear that a number of their qualities have dropped since that time. A consistent problem travelers have noted was weak water pressure in their showers, and the experience was no different for my fiance and myself. When we asked the front […] desk to look into it, they assured us they would have someone sent out that weekend - when we returned, the shower was still underpressured, and there was feces left in our toilet as though someone took a dump while there to work, and then simply left. The staff themselves were pleasant, but it was concerning to see the same coughing/sneezing woman working the breakfast bar every morning, the food from which was not stellar to begin with. The rooms themselves were very nice, and always looked stellar when we returned for the afternoon after letting housekeeping clean it. As said before, the staff themselves were also very nice and had pleasant attitudes. Overall, it was not a horrible experience, but certainly was much less enjoyable and less impressive than when I visited it in March of this same year. Back then, the quality I experienced was well deserved for the price I paid; if I can expect to deal with what I wrote here for the next time I visit the area, I would rather spend the money at the nearby Red Roof and get the same 'basic' necessities for cheaper instead of paying for weak showers and forgettable food. Read moreGenuine Expedia guest review
"close to university"
very nice hotel very helpful staff enjoyed stayGenuine Hotels.com guest review
"Home Coming Weekend."
Beds were comfy, convenient location to University and restaurants.Genuine Expedia guest review
"Good - Not Perfect"
The hotel is right off Stadium Blvd and provides great access to Western Mich. Univ. The room was clean and comfortable. The price was reasonable. The breakfast was marginal. There's not enough room to serve the guests comfortably and it was difficult for the server to keep everything hot and available. Never the less, the room was a decent value for […] the money. Read moreGenuine Hotels.com guest review
nice hotel with east access downtown Kalamazoo and area attractions. Close to freeway without the noise. I had an 8 day stay with a homey atmosphere.Genuine Expedia guest review
"Clean & comfortable"
Room was clean & even more importantly, quiet. Close to Highway 131 so it was easy to travel to Kalamazoo downtown & university area.Genuine Hotels.com guest review
"Great for price"
Clean decent breakfast (BAD COFFEE) but only 10-15 minutes from downtown Kalamazoo and surrounding things to do! 5 minutes from Starbucks 7 from bigsby coffee and Sophia's pancakes- definitely check out gallaghers pub and grub while u are there delicious!Genuine Hotels.com guest review
Excellent hotel. Always clean and very friendly staff.Genuine Hotels.com guest review
"Easy access to Western Michigan University"
Staff very nice. Room was clean. Only complaints was the toilet ran every four minutes for 3 seconds and the water pressure was weak.Genuine Expedia guest review
"One night not bad!"
Just an overnight stay but went well! Close to restaurants and a couple of good sports bars. I would definitely recommend this hotel for short stays!Genuine Hotels.com guest review
"It is what you expect for the price."
I purchased this brief stay based on the reviews and the price. I knew what to expect so there are no real complaints. However, for about $100.00 more I could have stayed at the Holiday Inn and had a much better experience. For the price, and the cleanliness and I would have spent a little more. Though not totally bad it wasn't totally great.Genuine Hotels.com guest review
"Worth the money"
My husband and I decided to take our kids on a weekend trip and we ended up staying at this hotel. We were focused on keeping our budget intact but still enjoying ourselves. We opted for the king suite with jaccuzzi, which our daughter loved playing in while we were in the room. The room was nice and clean. The bed was nice and comfortable. We couldn't […] ask for much more considering how little we paid for the room. Our only complaint revolved around breakfast. It looked like we were the only guests under 60, and we felt like we were stared down when we walked to the breakfast buffet. We didn't stay to eat. An hour into breakfast service there was a line of guests waiting to warm their plates in the microwave after dishing up. The attendant watched the line and occasionally refilled napkins, etc. but did nothing about the cold food. I tried some orange juice, but it only tasted like citrus water. Luckily we were close to several restaurants that served breakfast for next to nothing, so we still managed to stay under budget. Read moreGenuine Hotels.com guest review
"stay stay during steet rod nationals"
was satisfied with your hotel and would use it againGenuine Hotels.com guest review
"Very nice hotel. Very close to our destination."
We enjoyed our stay at this hotel and it was very clean and staff was very nice. Thanks.Genuine Expedia guest review
The hotel staff was courteous, helpful, and friendly. The chair in the room was soiled/stained and unappealing to sit in. Otherwise the room was clean and comfortable.Genuine Hotels.com guest review
"What we needed"
We checked in early to get ready for a wedding. The desk checked to make sure that a room was available. Thee was a little hiccup with the room number but was quickly straightened out. Room was OK. One thing to note. We had 5 in our party. When I checked the clerk told me that a roll away could not be used due to fire laws. This wasn't a problem as […] we had a air mattress but would have been a problem had are been expecting to use a roll away bed. Breakfast was good with several different hot food choices. Read moreGenuine Expedia guest review
"Last minute stay"
Considering we couldn't find a hotel anywhere, the Baymont worked out good for us. Nice quite and pretty clean room. It was worth the money paid.Genuine Hotels.com guest review
"Not great, but not terrible either."
Very old hotel. Staff was friendly. Beds were comfortable but pillows were not. AC unit in room made no noise whatsoever so it couldn't drown out the noise of other loud guests. The pipes also make a VERY loud at about 6 in the morning, every morning. Thought there were rats or raccoons in the walls, but it turned out to be a plumbing issue.Genuine Expedia guest review
This is a nice hotel (where I have stayed before) in a convenient location. HOWEVER, if they assign you to a handicapped accessible room without a bathtub (only a shower), tell them you must have a room with a tub. (Assuming you do not use a wheelchair.) When using the shower, which is not well designed, water covers the entire bathroom floor. I ended […] up using a spare towel every morning to dry the floor so that I could use the toilet without getting my feet wet. In the grand scheme of things, this is admittedly small -- but it was definitely a nuisance. Read moreGenuine Hotels.com guest review
"Comfortable, clean and close to Western"
We had a king w/Jacuzzi.....exceptionally nice and very comfortable bed. It was like a small suite with nice furniture, large sink and make-up area with tons of granite countertop to puts meds, cosmetics, etc. on. Didn't use Jacuzzi but the shower was very good and toilertries were good quality. Good breakfast selection with eggs, waffles, cereal, yogurt, […] etc. Friendly staff too. Read moreGenuine Hotels.com guest review
"Dirty and disappointing"
Room was prrtty clean and comfortable but everything else was rough. Back door to parking lot didnt work so it was constantly propped open with a rock for staff to frequently gather as a group and smoke. When they didnt need to smoke the card lock didnt work so we would have to walk around to the front with our luggage. Staff then acted as if they didnt […] know the door didnt work. Floors were dirty, elevator was questionable and the parking lot and grounds looked terrible. Housekeeping did a great job with our room though. Read moreGenuine Expedia guest review
"Good stay for the price"
We had a good stay overall. I felt the receptionist was clueless which frustrated me upon arrival. The hotel lost power due to a storm and blew it off like it was no big deal. I would have appreciated a sorry for any inconvenience from a staff member.Genuine Hotels.com guest review
For a short weekend getaway this was a great couples suite. The room was nice. The only knock was they need to clean the ceiling fans. Ours had dust all over it.Genuine Hotels.com guest review
Very nice!!!Genuine Hotels.com guest review
"I expected more."
Severe Electrical storm. Power Outage. Poor communication from staff. 4 Cold Showers. No emergency lighting in the stairwells.Genuine Expedia guest review
Close to Western Michigan University a plus.Genuine Hotels.com guest review
"Perfect for what we needed"
Clean & comfortable. Could maybe use a new chair as it squeaked & the padding felt like it has been used quite a bit over the years. Other than that, it was great!Genuine Hotels.com guest review
"nice hotel for my purpose to do some writing."
I need a place to sleep because I was doing research at the university library. I was not on a vacation. Everything was fine at the hotel. It was comfortable.Genuine Expedia guest review
Good quality, reasonably priced. Had fridge and microwave. Clean. No funny smells. Near freeway, but still quiet. Will stay at Baymont again. It's one of my regular hotels when I travel.Genuine Hotels.com guest review
I only had decaf coffee in my room. I went down to the breakfast buffet and the regular coffee was gone. Went I went to get a bowl of cold cereal there was no milk left. I was in a hurry and could not wait so I had to leave hungry and buy my coffee at a gas station. Will never stay at a baymont again.Genuine Hotels.com guest review
"A hotel in a really good location."
I thought the hotel was really nice. The price was acceptable and it is located in a good location. It's not that far from Western Michigan University or downtown Kalamazoo. The room I stayed in was very comfortable. The room came with everything you would expect ( a writing desk, mini-fridge, microwave) and it had a bonus of offering a decent sized […] HD tv along with nice swivel chairs. They also offered free high speed internet, but I didn't make use of it. The best part came the following morning when they offered a free complementary breakfast. I wasn't expecting anything special, but it was surprisingly tasty. From cereal, to waffles, to biscuits and gravy, they had a nice variety of things to eat. Read moreGenuine Expedia guest review
A little pricey but over all nice hotelGenuine Hotels.com guest review
"A convenient meeting place for family event"
It was quiet and had comfortable beds. Easy to find and get to and get around town. The breakfast area was small, but a good breakfast. The hotel was in an older condition, but otherwise very nice.Genuine Hotels.com guest review
Worst experience of my life. Hotel bath tub water came our red (Like a horror movie). Water in the bowl in bathroom was brown. Water in the sink was yellow. No help from front desk to change room or get a maintenance to fix issue. No manager on duty. No call back to talk in the morning either. After 14 hours of travel and work reason go to nice hotel […] is to take a nice shower and relax. It was anything but shower or relax. Left water running or over 45 minutes and still no luck. Did not take shower at all. I even take video and photos of lousy condition. Read moreGenuine Hotels.com guest review
"The stay was nice!"
The hotel was convenient to WMU and easy to locate. I enjoyed my stay.Genuine Hotels.com guest review
"Great Place to stay"
The room was very nice. the staff was very friendly and helpful. Very nice breakfast.Genuine Expedia guest review
"Staff needs a customer service lesson!!"
The say was fine however the staff was busy watching TV and not attending to guests. Also, the "business center" is a computer in the middle of the lobby and they do not have a printer. I chose this hotel as it stated it had a functional business center which it did not.Genuine Hotels.com guest review
"Jacuzzi Suite getaway"
For all of you that are looking for a great get away close to home check out the Jacuzzi suite the jacuzzi was huge and the room was very clean. The location was great and central to some good food and fun locations.Genuine Hotels.com guest review
The hotel staff were unfriendly. I wouldn't stay here at the hotel by myself. Sub par breakfast. Very old looking building and facilities.Genuine Expedia guest review
"comfortable and convenient"
skip the breakfast - stale rolls, fake eggs, flimsy plastic platesGenuine Hotels.com guest review
"Good location and good price"
Good location and close to WMU. Good price and great breakfast. Room had a strange arrangement with sink in separate room from shower. Otherwise roomy.Genuine Hotels.com guest review
"service were great, hotel itself not so exciting"
The building looks like every other - on the side of a highway. Room was decent, needs to be updated. But the staff was all very friendly and helpful, and they allow pets which was why we chose this hotel. Overall, I'd go back if I had to be in K-zoo on a budget...Genuine Hotels.com guest review
very nice breakfast !!!!!!!!!! room was clean and very nice people.Genuine Hotels.com guest review
"Great comfort at a reasonable price."
I was pleasantly surprised by the quality and comfort of this motel. The room was very nice and comfortable. Breakfast was a wonderful experience.Genuine Expedia guest review
Front desk people were very helpful and the hotel was clean and affordableGenuine Expedia guest review
It was an overall good experienceGenuine Hotels.com guest review
"Good value for the price"
Simple. Clean. Friendly Staff. Will return. My husband and I needed just a place to sleep and it was perfect. Bed was really comfy.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )