"Near Cedar Point gate, walkable restaurants"
The front desk staff was extremely helpful. Hotel is very outdated but was clean.Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for taking the time to rate and review your recent stay with us. I'm really happy to hear that you found our staff to be friendly and helpful. I'm also happy to hear that you noticed our attention to detail with regard to our very high standards of cleaning. I'm a bit surprised to hear that you found the property to be outdated since all of the furnishings and equipment in the rooms of the property have been replaced within the past 24 months. At any rate, thank you for your comments. We hope you'll choose to stay with us again should your travels bring you back to our area!
"Nice and close to Cedar Point"
It was perfect being to close to the main road to get to Cedar Point. so much easier when we got rained out at 2pm each day we stayed and didnt have to fight traffic to get out of there. The room was clean and you could tell they updated a few things like furniture and carpet. Besides the rain it was a fun and relaxing two days. Definitely will stay […] here again. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for the wonderful review and rating of our hotel! I'm super-excited to hear that we've made a repeat customer out of you and can't wait to be of service to you again in the future!
"close to cedar point"
Staff was not very responsive to any needs, example.... No coffee made in the mornings, toilet was clogged and after asking two times within 1/2 hour nothing. We finally left to use a toilet elsewhere. Otherwise, the room was clean and no other complaints.Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point I must apologize for our lack of attentiveness to your needs. This is not our normal mode of operation and I can assure you, we are looking into the situation and reviewing with staff our expectations of unparalleled, top-notch customer service. I hope you treat this issues you identified as isolated and that you give us another chance in the future to prove to you our commitment to continuous quality improvement!
Bed was extremely soft and bouncy. Missing light shades on multiple wall lamps. Even though location was convenient I would look around the numerous other hotels in the area before staying here againGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point I'm sorry to hear that we weren't able to EXCEED your every expectation. As you may know, this entire property has been completely remodeled and renovated withing the past 24 months. You may also know that we're a seasonal property. I'm wondering if your stay might have happened very near the opening of the season for us--as the issues that you identified are absolutely NOT our normal mode of operation. I hope you'll give us another chance to be of service to you in the future!
"October 27, 2012"
The hotel staff were friendly and professional. The pictures on the internet need to be updated, because when I arrived I was disappointed!!!!! I travel quite a bit and I stay at different hotel chains, expect quality customer service, and a comfortable stay. This hotel stay was compromised, because of the lack of hot water. Once identified, the problem […] was corrected in a timely fashion. The staff provided excellent customer service, by following up on this problem and suggesting options to satisfy me and several other patrons. The rooms are cramped, I noticed they are up grading furnishings, etc and the concept is great, but work is needed on room walls, bathrooms, etc. I was impressed with the staff. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for rating and reviewing your stay at our hotel property. I'm really happy to hear that you found our staff to be friendly and professional--they're definitely our #1 asset! The photos that are on our website (at least now) are accurate and correctly depict our guest rooms, outdoor areas, etc. I'm very sorry to hear that you encountered hot water problems but happy to hear that the staff was responsive and quickly took care of the problem. I hope you'll choose to stay with us again should your travels bring you to our area in the future!
"convenient to Cedar Point"
Was overall satisfied with my stay. The only thing I didn't like was the firmness of the mattress (it may be great for some, but I like soft beds). Pillows were great. Continental breakfast was great!! Very pleased.Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for your five-star rating of your stay at our hotel. It's great to hear that you enjoyed your stay and that breakfast met (or exceeded!) your expectations. We hope you'll chose to stay with us again in the very near future!
"Good for anyone"
The hotel was a clean environment. The breakfast was a good variety for anyone also.Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for rating and reviewing your stay at our Comfort Inn Maingate. I'm happy to hear that we, hopefully, exceeded your expectations and that you enjoyed some of our MANY amenities. We look forward to welcoming you back on a future stay!
Great rates and conveniently located by cedar point.Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks for taking the time to offer feedback on your stay with us. I'm happy to hear that you found the rates to be good and that you enjoyed our very convenient close proximity to Cedar Point. I hope you'll choose to stay with us again very soon!
"Clean, quiet and friendly..."
The hotel was clean and the employees were extremely courteous and friendly.Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks for taking the time to review your stay with us and for awarding us with a five-star rating. I'm thrilled to hear that you enjoyed the hotel and that our staff were friendly and helpful. We look forward to your future visits!
"Close to Cedar Point"
The staff was amazing...so nice and very helpful. Top notch and friendly. I would come back again!Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks, very much, for your feedback. It's great to hear about our staff when they've gone above and beyond. We can't wait to be able to be of service to you again very soon!
Great serviceGenuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks very much for your comment on the great service you received while staying with us. We can't wait to see you again very soon!
"Coaster crash pad"
This is a hotel where you sleep in between riding the coasters. For that purpose, it has an excellent location and easy access. For any other purpose, go somewhere else. The rooms are utilitarian. Our room did not have a microwave or refrigerator. We slept through the breakfast, so I can't speak to that. The desk/chair heights were not right for comfortable […] computing. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for taking the time to rate and review your stay with us. I'm a bit disappointed to hear that you feel as though our rooms are not up to your standards. We recently completed a MASSIVE renovation to this property--all furniture, beds, etc. are BRAND new. Our breakfast is also consistently rated very high. I'm not sure if you realized or not, but the desk chairs are all adjustable--so I'm not sure why you had problems in this area but, again, I'm sorry for the inconvenience you encountered. As you mention, we're one of THE closest hotels to Cedar Point. For that reason alone, I hope that you'll choose to stay with us again in the future--and try out our great FULL complimentary breakfast!
"Would go back!!!"
The hotel does not look too great on the outside; however, the main portion of the hotel was great. It felt and appeared very clean and well maintained. The restroom was a little outdated, but that was not a concern or issue. The staff was very friendly and the breaskfast was sufficent (typical cold food and some hot). In my opinion, a great hotel for […] the price! Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks for taking the time to rate and review your stay with us at Comfort Inn Maingate. I'm pleased to hear that our staff was friendly and that you enjoyed our FULL hot/cold complimentary breakfast. I'm also glad to hear that you found value in the money you spent for your stay. We hope to be able to be of service to you again in the future!
Very nice continental breakfast. It was clean and well stocked. Server was polite, kind and helpful. Overall wonderful stay.Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point I'm SO pleased to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful. Thank you very much for your five-star rating. We can't wait to see you back very soon!
"Great for after the amusement park!"
We were a bit concerned when pulling up to the hotel due to the rough look on the outside. However, the inside was pretty clean and actually the complete opposite from the outside. The staff were friendly and great! The room was more than we expected and the breakfast was delicious!Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for taking the time to offer feedback from your stay at our property. I'm extremely happy to hear that you found the accommodations clean and comfortable. I'm also extremely pleased to hear that our staff was friendly--they're definitely our best asset! We look forward to being able to serve you again on a future visit to our area!
disappointed to discover that the hotel was seasonally closed on this given Sunday.. Attn allergy sufferers: Quality of the "Kleenex" - poorest grade. Friendliness of Staff: Excellent. Hotel amenities: There is no printing capability for the lobby computer!Genuine Hotels.com guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for taking the time to offer feedback on your stay with us. I'm happy to hear that our staff was friendly! Since your stay, we've added printing capabilities for the complimentary computer that is in our lobby. We hope you'll choose to stay with us again should your travels bring you to our area in the future!
"comfort inn makes you feel at home"
well i made the mistake of booking the wrong location, well neddless to say it was all my fault . well Amy at the front desk. helped me out and transfered my reservation to where i wanted to be.She went above and beyond to help me out and make my stay a great one.Genuine Hotels.com guest review
i liked the room and the service..... however i was very disappointed with the lack of maintenance of the outdoor pool. i refuse to swim in it.... i would rather have swam in the creek....... and i was looking forward to swimming a bit, therefore not impresses with the poolGenuine Hotels.com guest review
The room was great and comfortable. Clean and well kept. Definitely will stay again. Absolutely loved the breakfast.Genuine Hotels.com guest review
"Close to Cedar Point"
I was very pleased with my stay and i would stay there again!Genuine Hotels.com guest review
"not bad if you need a cheap close place to stay"
Hotel renovations were really nice, but the room couldn't seem to cool down. Which made it uncomfortable to sleep.Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thanks for taking the time to offer feedback on your stay at our hotel. I'm really sorry that you experienced problems with the cooling in your room. I'm hoping that you let the front office staff know and that they were able to move you to a room that didn't have such a problem (as we would always do if we were aware of a problem). I hope you'll choose to stay with us again should your travels bring you to our area in the future. We really appreciate your business and loyalty!
"Horrible, should have listened to the reviews!"
We checked into the hotel, walked into our room, immediately walked out, and called Hotels.com to change our reservation. The area was shady, and the room looked NOTHING like it did in the pictures. It was musty, dilapidated, and reeked of a strong smell...almost like everything is saturated in cat urine. There was no way I was staying there, let alone […] my 7 year old daughter! When the front desk clerk found out we did not want to stay there, she was extremely rude even though I tried to be as nice as possible about it. I should have listened to all the negative reviews...I was trying to give them the benefit of the doubt. Lesson learned. Luckily the Best Western Plus offered us outstanding last-minute accomodations and rolled out the red carpet for us. Read moreGenuine Hotels.com guest review
"clean rooms... low quality hotel"
Rooms were clean. Close to Cedar point. Not much around this part of town, very rural area. No elevators, pool dirty and slimy, internet service is awful, continental breakfast terrible. Waffle makers were not functioning properly, ran out of eggs, sausage. Employee brought 2 sausages when asked. Really?? I guess you get what you pay for....Genuine Hotels.com guest review
"Great Hotel Overall"
My girlfriend and I arrived at the hotel after reserving a room online and the women at the front desk was very nice. They had everything on file and ready to go for us and we where in our room within minutes. Everything in the room was clean and comforitable with the AC unit. We needed to find food at around 1 and the front desk and security officer […] where very helpful. We woke up and the free breakfast was great. Overall it was a good expierince. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point WOW--thanks for your review and five-star rating of your stay with us. It sounds as if you had a wonderful time and we're happy that we could be a part of your travel plans. Should you have the occasion to visit our area in the future, I hope that you'll choose to stay with us again. It would be our pleasure to be of service!
"close to cedor point"
No hot tub which was something I was looking forward too but overall not too badGenuine Hotels.com guest review
"Comfortable Family Hotel"
I stayed with two children and would recommend this hotel to other families. We were greated by a friendly staff and were pleased to see security available at all times. The beds were very comfortable and the rooms were clean. The pool was open until mid night and clean. This was nice for the kids to cool down after a long day at Cedar Point. Over all […] my family enjoyed our stay. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you, very much, for your five-star rating and review of our hotel property. I'm SO pleased to hear that you and your family enjoyed your stay with us and that you were able to enjoy at least a few of our MANY amenities. We hope you'll choose to stay with us again in the very near future! Until then, safe travels!
"Last minute booking..ok room!"
This hotel was chosen because we made last minute plans and nothing else was available. I was disappointed that it was outside entry to the hotel room but the room itself was not too bad for the price.Genuine Expedia guest review
Response by Baymont Inn & Suites Sandusky/Cedar Point Thank you for taking the time to rate and review your stay with us. I'm sorry that you were disappointed by our exterior entrance style--although this is certainly what we depict on our website and all of our media outlets. In actuality, many people prefer this set-up because it makes it so convenient to get to/from your car into the rooms. I'm glad, however, that you found value in your stay and that the price was right. We hope you'll choose to stay with us again in the future!
"If you're looking for something that's just ok."
Hotel was not up to our standards of cleanliness and area did not seem safe - convenience is not necessarily better.Genuine Expedia guest review
"Just an average hotel, but convenient location"
The hotel is very close to Cedar Point and Jackson Street Pier. The staff was very friendly, The room wasn't bad, It was clean, all of the rooms exit directly outside, you can park by your door, makes unloading and loading the car very easy. Not much to do close by. We did not swim but the pool looked very clean and clear, there was plenty of seating […] around it. There is a restaurant across the parking lot and a radio station across the street, thats about it. Cable TV and WiFi. Free breakfast was good, hot and cold food, plenty of juice and coffee. No hassle check in/out. Somewhat boring, but I don't think there is anything the hotel can do about that. Thumbs Up. Read moreGenuine Hotels.com guest review
"Perfect hotel for small budget, near cedar point"
The room was perfect; the staff was kind and helpful, and the breakfast was delicious. Overall a great hotel.Genuine Expedia guest review
"Takes care of your needs."
Seemed OK as far as being clean and taken care of. Very close to our destination which was nice. Breakfast was above what you would expect for a complimentary breakfast bar. Staff was helpful.Genuine Expedia guest review
"Great for proximity to Cedar Point"
I could see that the hotel has seen some wear, but I could tell that they had tried to make the rooms good for the guests. The stay was pleasant and very convenient for getting into Cedar Point with no troubles.Genuine Expedia guest review
"A place to sleep."
Decent hotel for the money. Staff was friendly, rooms were a little musty. I got my eight hours and got out of there.Genuine Expedia guest review
The motel was very noisy with people in the pool until midnight. In addition, people had set up BBQ grills and lawn chairs on the walkway in front of their rooms. The breakfast areas was incredibly crowded and we had to eat standing up.Genuine Hotels.com guest review
Good enough for the price and our modest needs. Would recommend on that basis.Genuine Hotels.com guest review
"Pricey, but great hotel nevertheless"
If you're planning a trip to Cedar Point this is a great hotel. It is literally right outside the main gate of Cedar Point, and perfect for crashing for the night after a long day at the park. The rooms were clean and nicely decorated. The bathrooms weren't anything special, but were tolerable and decent. The front desk staff were pleasant upon check […] in and check out. We ordered food and they let us know right away that it had arrived in the lobby. I was told that the outdoor pool was heated and open until midnight!! We were too tired to get in, but it looked nice and clean. The breakfast in the morning was great! There was a place to make your own waffles, fruit, oatmeal, cereal, pastries, toast, drinks, and more! I was very impressed with it! I do think the price for one night was a litle steep, but it's expected for the area and with a Cedar Point trip. The doors to the hotel rooms do open to the outside, but we never felt unsafe because of this. If you're familiar with the area, most of the hotels/motels are set up this way. I would reccommend this hotel to a friend! Read moreGenuine Expedia guest review
"Right outside Cedar Point"
Pool was very clean and nice everything was fine my only thought was staff could have fpicked up trash people left on outside tables. (Lazy people) traash cans were close by the customers should havef cleaned up after themselves. but they didn't I just thought staff would have picked it up by morning it was still there when we left.Genuine Hotels.com guest review
"Short stay but no problems"
Only stayed one night while visiting Cedar Point and was at hotel less than 10 hours. Attendant was friendly & helpful upon check-in. Would stay again.Genuine Expedia guest review
"Good for the price."
For a quick nights stay between days at Cedar Point, this hotel was fine. Don't expect high quality as you aren't going to get it here. The staff was friendly, the complimentary breakfast was good, but the rooms aren't great and the beds are nothing fantastic. After coming off a 14 hour day in the park, I honestly just wanted a place to crash and this […] worked fine for that. Read moreGenuine Expedia guest review
"Great location for those going to Cedar Point."
The hotel is older then it looks in the pictures. The rooms were clean and the continental breakfast was more then just cold cereal and fruit which we all appreciated. Would definitely stay there again.Genuine Expedia guest review
"Close to Cedar Point"
The room was sort of clean...I had a few blood stains on my sheets and some crap was on the wall. I could not tell if it was food or bug remains. The appearance of the rooms was not bad.. pretty much aveage. No flat screen tvs. For a one night stay it was fine.Genuine Expedia guest review
Our stay was great!!!! The staff was very friendly. I would say that it was one of the best ones best Ive stayed in.Genuine Expedia guest review
""Too pricey, not very nice.""
It looked and felt more like a motel than a hotel.Genuine Expedia guest review
"Great Place to Stay"
We had a delightful experience at this hotel. It was just what we needed, simple, clean friendly and very well managed. the employees are happy and very available to help in anyway they can. We were overwhelmed by theri kindness from the front desk to the food service to housekeeping and maintenance, including the pool mangement. The pool is clean […] and well kept. The continental breakfast was first class and the service was superb and beyond the call of duty. The only complaint I would have is that the coffee is a little weak... It is obvious that the folks who work at CI Maingate are well treated and respected by the owner/management and they pass all the good feelings onto the customers. thank you all Read moreGenuine Expedia guest review
We liked staying here! Our room was clean and comfortable and it's very close to the park! The pool is very clean and open late so you can swim after a long hot day at CP. The breakfast is nice and well stocked. The only two things to "complain" about would be that the bathroom light switch was all the way into the bathroom on the furthest wall so you […] have to go in blind and, because of the outdoor lights, the door to our room had bugs flying all over it. It made it kind of annoying trying to get in the room and not let them in too. Everything else was great though :-) Read moreGenuine Hotels.com guest review
Dirty, breakfast terrible, no comforter on bed, room smelled like smoke.Genuine Hotels.com guest review
"We did not stay after seeing this hotel"
We did not stay after seeing this hotel, There were outside entry to each room and in a bad part of townGenuine Hotels.com guest review
Breakfast was Excellent and everything else.Genuine Hotels.com guest review
"Updated areas make this place worth your time & $$"
Updated rooms (except bathroom area). Very nice pool area. Would prefer a little "monitoring" of the pool as we thought several times there may have been NON hotel guests stopping by for a swim daily. Same thing in the breakfast area during a breakfast or two we had there. Would just like to make certain ONLY guests are allowed in these areas since […] guests do PAY to utilize these amenities. Breakfast was very satisfying (hot & cold items). The breakfast person (Linda) was VERY pleasant and kind! She made the morning special for our family! AC in our room was FANTASTIC! Always nice and cool when we would return after a long day out or during the night hours. That is a BIG plus to me!! Read moreGenuine Expedia guest review
"Good Middle Class Family Place :)"
We stayed at this hotel to go to Cedar Point and it was good for the price. The rooms looked updated, the floors and towels were clean and the pool was ok. It looked like regular middle class families staying there. The staff was especially helpful. I would stay there again...Genuine Expedia guest review
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