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Baymont Inn And Suites - Springfield 39.71628, -89.64022
5871 S 6th Street Rd, Springfield, IL, 62703 United States
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Guest review summary
- 4.3 Average rating: All Trip Types
- 87% Recommended
- 131 Reviews
- 4.4 Hotel Service
- 4.3 Room Comfort
- 4.2 Hotel Condition
- 4.4 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (131) | 4.3 |
| Business | (47) | 4.3 |
| Romance | (6) | 4.8 |
| Family | (29) | 3.9 |
| With Friends | (4) | 4.8 |
| All Others | (45) | 4.4 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access - wireless
- Laundry facilities
- Parking (free)
- Room service (limited hours)
- Safe-deposit box - front desk
- Spa tub
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Electronic check-out
- Extra towels/bedding
- Fax machine
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Kitchenette
- Makeup/shaving mirror
- Microwave
- Multi-line phone
- Non-smoking only
- Phone
- Refrigerator
- Rollaway beds
- Satellite television service
- Sewing kit
- Shower/tub combination
- Television
- Voice mail
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Elevator/lift;
- Microwave in lobby;
- Number of floors: 3;
- Number of rooms: 75;
- Restaurant(s) in hotel;
- Smoke-free property;
- Swimming pool - indoor;
- Swimming pool - outdoor;
- Television in lobby
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Baymont Inn And Suites has a restaurant on site. Room service during limited hours is available.
Guests are offered a complimentary breakfast.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Bird watching nearby
- Boating nearby
- Boat launch nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Golf - miniature nearby
- Playground nearby
- Running track/path nearby
- Swimming on site
Guestrooms Guestrooms
2 Doubles Non Smoking
Two double beds. Desk. Complimentary high-speed Internet access. Cable/satellite TV. Direct-dial, multi-line phone with voice mail; complimentary local calls. Complimentary daily newspaper. Microwave, refrigerator, and coffee/tea maker. Hair dryer. Iron/ironing board. Nonsmoking.
All rooms include All rooms include- Air conditioning
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Electronic check-out
- Extra towels/bedding
- Fax machine
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Kitchenette
- Makeup/shaving mirror
- Microwave
- Multi-line phone
- Non-smoking only
- Phone
- Refrigerator
- Rollaway beds
- Satellite television service
- Sewing kit
- Shower/tub combination
- Television
- Voice mail
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless Internet access
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Accessible King Non Smoking
1 king bed. Desk. Cable television service. Satellite television service. Cable/satellite television channels. Television. Direct-dial phone. Multi-line phone. Phone. Free local calls. Voice mail. Clock radio. Complimentary bottled water. Kitchenette. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Welcome amenities. Electronic check-out. Air conditioning. Non-smoking only.
All rooms include Accessibility featuresAccessible One Double Non Smoking
One double bed. Desk. Complimentary high-speed Internet access. Cable/satellite TV. Direct-dial, multi-line phone with voice mail; complimentary local calls. Complimentary daily newspaper. Microwave, refrigerator, and coffee/tea maker. Hair dryer. Iron/ironing board. Nonsmoking. Wheelchair accessible.
All rooms include Accessibility featuresOne King Non Smoking
One king bed. Desk. Complimentary high-speed Internet access. Cable/satellite TV. Direct-dial, multi-line phone with voice mail; complimentary local calls. Complimentary daily newspaper. Microwave, refrigerator, and coffee/tea maker. Hair dryer. Iron/ironing board. Nonsmoking.
All rooms include Accessibility featuresSuite One King Bed Sofabed Non Smoking
One king bed. Sofa bed. Complimentary high-speed Internet access. Cable/satellite TV. Microwave, refrigerator, and coffee/tea maker. Complimentary local calls. Hair dryer. Iron/ironing board. Complimentary daily newspaper. Nonsmoking.
All rooms include Accessibility featuresSuite One King Jetted Tub Non Smoking
One king bed. Jetted tub. Complimentary high-speed Internet access. Cable/satellite TV. Microwave, refrigerator, and coffee/tea maker. Complimentary local calls. Hair dryer. Iron/ironing board. Complimentary daily newspaper. Nonsmoking.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pets: US$ 10 per night
Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
1.0 - 3.0 mi
- University of Illinois at Springfield - 1.4 miles
3.0+ mi
- Henson Robinson Zoo - 3.2 miles
- Dana-Thomas House - 5.4 miles
- Illinois State Museum - 5.6 miles
- Lincoln Home Visitor Centre - 5.7 miles
- Illinois State Capitol - 5.7 miles
- Lincoln Depot - 5.7 miles
- Downtown Springfield - 5.8 miles
- Prairie Capitol Convention Center - 5.8 miles
- Old State Capitol - 5.9 miles
- Springfield Abraham Lincoln Capital Airport (SPI) - 9.0 miles
- Jacksonville Municipal Airport (IJX) - 32 miles
- Decatur Airport (DEC) - 41 miles
Reviews
Filter by:
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All (131)
- Recommended (114)
- Not recommended (17)
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"best value"
Reviewed by erica of coal city, IL on Dec 30, 2009
good place to stay
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"we liked it and will stay here again"
Reviewed by john of cedar rapids, IA on Dec 17, 2009
it was pefect, price was right, service was good, rooms were clean and kept up, breakfast was fine. no complaints
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great place to stay"
Reviewed by Tom of Springfield on Nov 29, 2009
Very nice rooms for the money, friendly staff.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Nov 24, 2009
I recently stayed at a 2.5 star hotel that I was not as impressed with as I was with this Baymont Inn and Suites. Everything smelled clean (no heavy chlorine smell!), the decor was warm and inviting (definitely not outdated), and best of all, they had a waffle maker at their continental breakfast! We didn't talk with the staff much, but they seemed very friendly. The only problems we had was finding it--it IS right off of the highway, but it's bit behind the usual strip malls, hotels, and restaurants that you would find at such an exit. However, we turned around and finally saw the street sign, and we were fine. I would most definitely recommend this anyone.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Bad Management and Signage"
Reviewed by a Hotels.com guest on Nov 22, 2009
Hotel wasn't well marked to get to. When we asked for directions for a steak restaurant, the guy at the showed us on a map where to go, not telling us the roads changed names (he scribbled over the highway number, which would have helped us). We got lost on the way to the restaurant, and again on the way back to the hotel (another name change for the roads). For breakfast, the waffle irons were a complete headache and we made 3 attempts to make one for our daughter. No luck. Others had the same problems. We went to McDonalds for breakfast.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
First of all We thank you for choosing us out of all options available in Springfield IL and we are very sorry that you had to face some problems finding our location. usually Guest find our location very very outstanding as We are right next to the I-55 and we are highly visible from I-55 as well but We are sorry that you had some problems in directions, I would like to add a sentence that anytime you are traveling just have Hotel`s number with you and anytime you feel that you are lost all you have to do is give a call at hotel other then getting confussed and someone at hotel will be always more then happy to guide you thru. Once again I want to apologize for having problem with a waffle making machine. We did learn that morning that plates on a waffle machine were needing to be replaced. Once again sorry for the trouble and Thank you for staying with us and making us educated about the areas where we can improve ourselves.. thank you for reading.
Posted by Hotel Management on Jan 8, 2010"Outstanding Hotel"
Reviewed by jeff of normal on Nov 16, 2009
very nice rooms, very friendly and efficient staff, very avg breakfast as well. no complaints at all
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice hotel, nice location"
Reviewed by a Hotels.com guest on Nov 9, 2009
This hotel is OK. I would get some more comfortable beds and a key system that works better. Everything else is good. Horel is clean and well kept
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"best value in springfield"
Reviewed by jared of chicago on Nov 4, 2009
This hotel is about 20% cheaper on price then other same value hotels and everything with this hotel is perfect other then its couple of miles on southern side of Springfield IL
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by Marni of Monrovia on Oct 29, 2009
We weren't expecting much for a 2-1/2 star hotel, but we were surprised with the size and quality of the room. The room included a king-size bed, a microwave and fridge, and the breakfast included with the room was better than we expected. The only downside was that the heater made noises, even when turned off, loud enough to wake me up in the middle of the night. But we would stay there again because the room was large and clean and nicely decorated.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Need to improve service"
Reviewed by a Hotels.com guest on Oct 21, 2009
I did like the quality of the hotel overall the price and location. But, what I did not like was the service me and my mother received from the hotel staff. We were visiting because I am relocating from Milwaukee to Springfield, we could not get help from the hotel staff on directions, they were not pleasant at all we actually felt like we were a burden on them when we did ask questions.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
It makes us really sad to know that our frontdesk staff was not freindly enough to answer your questions. We are sorry, We also want to take an opprtunity to thank you for staying with us and choosing us out of all availble choices in Springfield IL. We did reserch your complaint and we came to know that you were requesting a directions to a perticular house on a perticular street. Out front desk staff is very much trained to give you directions to local attrections, restaurents, churches, landmarks etc. But if you are requiring a directions to any perticular house any perticular street, they may not have enough knowledge. But Once again I am sorry that they did not offer you a Complimentry WI-FI connected computer in the lobby where you could have used mapquest for your directions. We will wait for you to come back and give us one more opprtunity. We are also people serving people and we learn our leassons everyday. So we Certainly have learned something out of your review and We are sorry once again. Thank you for reading
Posted by Hotel Management on Jan 8, 2010Reviewed by a Hotels.com guest on Oct 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"best value"
Reviewed by janice of coal city on Oct 16, 2009
best value in springfield, great location, new management doing a far better job then an old management. very inviting breakfast as well
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A Place to Sleep & have Breakfast"
Reviewed by Kris of West Bend on Sep 10, 2009
We had stayed at other Baymonts before and were a bit disappointed with this one. Our bed was not comfortable. We could feel the springs in our back from the mattress and woke up sore each morning. Our in-room refrigerator did not work. Our room itself looked like it needed a facelift; it suffered a lot of ware and tear.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Respected, Guest. We are really sorry that your stay was anyless then 100% satisfaction, At the Baymont Inn Springfield, We feel very unlucky if we?find even a single guest fully not satisfied with their stay. We want to take an opprtunity to inform you that bedding was completely replaced at our hotel just about 1 year?ago but if you did not like the bed in your room all you had to do is just give us a call at frontdesk and we could have moved you to another room to make you feel comfortable, Regarding the Ref. not working in your room, All you had to do is just inform us at the frontdesk and we have a maintenence engineer at hotel that can fix anything at anytime, Sometimes refrigerators are turned off by privious guest or not plugged in and the next guest may think that the refrigerator was not working. All we needed is a gesture from you and We could have done anything to make your stay happy. Once again sorry for the trouble and We will wait for you to come to our facility one more time to give us a chance to take care of you .... Thank you
Posted by Hotel Management on Sep 17, 2009Reviewed by a Hotels.com guest on Sep 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Baymont - Springfield, IL"
Reviewed by shannon of springfield on Sep 5, 2009
Very nice, clean hotel. Higher quality bed than most, very comfortable. Pool and hot tub were clean. Complimentary breakfast was excellent. Highly recommend this hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"new mangement far better then old management"
Reviewed by shannon of atlanta on Sep 1, 2009
I have been staying here for years since this hotel openned but the new management has showed a bigtime differance then privious management....
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Swimming Pool"
Reviewed by a Hotels.com guest on Aug 21, 2009
Outside of the swimming pool, the hotel was just what was expected. The pool could have been cleaner. As I came up out of the water, I had other people's hair I pulled off of me. This was not pleasant.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Good Value"
Reviewed by a Hotels.com guest on Aug 15, 2009
Nice hotel for the price
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Aug 15, 2009
The location was fantastic. Easy to find and to get to the interstate. The one thing I found was that one the website it said checkout was at noon but it is a eleven. Other than that the staff was very friendly and helpful and I enjoyed my stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"ok for the money"
Reviewed by a Hotels.com guest on Aug 8, 2009
the hotel was ok, staff was friendly, there was a musty odor. Only needed one night and it was fine for that.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Adjoining rooms not soundproof, not secure"
Reviewed by a Hotels.com guest on Aug 7, 2009
We were in a room that had an adjoining door to the next room. In the next room was part of an extended family, with more members down the hall. They should have had the adjoining rooms so they could all enjoy the whining that came through loud and clear. There was an extra deadbolt on the adjoining door, but I had to physically close the door since the regular deadbolt at the doorknob did not function. After all this, the door still did not close tightly.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"what a great stay ........"
Reviewed by paul of coal city on Aug 6, 2009
We liked everything.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"Nice hotel"
Reviewed by a Hotels.com guest on Jul 29, 2009
It was a nice place over all. The only complaint I have was the bed was like sleeping on a piece of plywood with a little pad thrown on top. Very hard. It may perfect for some people, I'm used to a pillowy soft bed. I enjoyed everything else it had to offer.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"we liked it"
Reviewed by james of michigan city on Jul 24, 2009
it was a decent place to stay, they have everything you want, pool, hottub, fitness room, complimentry breakfst, free wi-fi, so wht else to expect for when you pay under 80.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great value"
Reviewed by a Hotels.com guest on Jul 22, 2009
We were pleased with the nightly rate which was less than any others that we could find in the area. We stayed on a Friday night and Saturday night for a combination business and sightseeing visit. It is conveniently located on the Interstate, fairly close to the Lincoln sites etc.. It was clean and comfortable and although busy, pretty quiet at night, which is important since we had kids with us. The pool was small but perfect to let the kids blow off a little steam. Two issues: Upon check-in there was some confusion, apparently partly due to the "hotels.com" reservation and they tried to charge me again, at a different rate. Hopefully, this is a training issue with the desk clerk. Also, we did have some trouble with the room keys and had to have them re-coded several times. I suspect that this can be easily fixed. Overall, we were pleased and will be very comfortable to stay there again if we were not double charged.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"adequate"
Reviewed by a Hotels.com guest on Jul 10, 2009
The Baymont was clean, the pool was nice. The front desk staff was very helpful in providing directions to our destination. My only complaint would be that the continental breakfast room was too small to accomadate all the guests that wanted to use it, and the selection provided was typical (toast, bagels, danish)but hard to access due to the number of people in the room.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Hello & Thank you very much first of all for choosing us among all other available hotels. We are glad that you were happy and satisfied with your stay. You have mentioned a concern about a smaller breakfast room. We are sorry for the trouble you had at the breakfast room and We are very happy to inform you that a new breakfast room with many new items and with extra sitting capacity has been opened at our location since July 7th. Once again Thank you
Posted by Hotel Management on Jan 10, 2010"loved the breakfast."
Reviewed by susan of chicago on Jul 9, 2009
very nice place, loved the waffels for breakfast. hallway carpets need to be cleaned other then that very nice place. comfortable beds and a very nice pool
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"will come back forsure"
Reviewed by james of mason city on May 27, 2009
will recommand to stay here and will comeback here forsure ....... to me it looks like this hotel team is placing their prices considering the economic slowdown.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews