"One Thing after the next!!"
Horrible Hotel Staff with miserable customer service! There were just too many problems; WiFi wasn't working, the hot water ran out after 20 minutes(we had 4 guests), the steam room was broken, and at breakfast they ran out of maple syrup.Genuine Hotels.com guest review
We had a great experience at this hotel. The staff was very friendly, and the room was perfect.Genuine Hotels.com guest review
We were in town for a wedding reception near Fort Vancouver. We were able to walk through the beautiful Fort Grounds near the motel. Rooms were comfortable but small with all the amenities we needed. We stayed on a Monday and had the swimming pool all to ourselves.Genuine Expedia guest review
"Great 2 night stay"
Our room was ready and clean when we arrived. It was a little on the small side for a room with 2 Queen Beds. It is have a fridge and microwave which I love the added convenience of those. You could hear all the noise from the hallway, which was not a plus. The breakfast was great and had a lot of options. We didn't have any problems with our stay and […] would stay there again if in the area. Read moreGenuine Hotels.com guest review
"Nice, Clean and Comfort Hotel"
Very Clean room, good quality service, 24 fitness, indoor pool (clean). The only problem is the sound of the air conditioner (so loud). will stay again.Genuine Hotels.com guest review
Hotel is in a good location, quiet neighborhood. Front desk staff not able to multi task though...., on the phone on hold and unable to help anyone else, customer had to suggest they hold the phone while she help others? WiFi in my room kept dropping off even though signal was good.Genuine Hotels.com guest review
"Great Place & Excellent Price"
We were looking for an inexpensive place in Vancouver that was kid-friendly and had a pool. This was perfect. The only reason we gave it four stars for facilities is that the outdoor pool was not heated and that is not stated or posted on the website. The pool area was very clean and seemed big enough for the busy hotel. By far the most complete free […] hotel breakfast we have ever experienced. Read moreGenuine Expedia guest review
Very disappointed, run down and questionable clientalGenuine Hotels.com guest review
Liked this hotel, good for the familyGenuine Hotels.com guest review
Great location right off the 5 for an event we had at the Portland Intl Raceway. Rooms were a little small but nice, nice bathroom, and plenty of channels on the TV. Will be back!Genuine Hotels.com guest review
"A nice supriz"
My stay was excellent. The only problem was the size of the room was a little small for the amount of furniture that was in the roomGenuine Hotels.com guest review
"Great Room, Value Price"
Our rooms were great and very clean. Everything is updated and comfortable. Definitely stay again if we pass this way. Breakfast was good as well.Genuine Hotels.com guest review
"just passing by"
great room facilities all good, would stay again.Genuine Hotels.com guest review
"Room smelled like smoke"
The room was super small and didn't look at all like the one in the online pictures. When another guest in line agead of me mentioned it to the woman working the front desk she just smiled and said yeah I know. Not even appologetic. The room smelled like someone had smoked in it. We thought we were getting two queen size beds but they were clearly only […] full size beds. Not the best experience to have the night before you run a half marathon. Read moreGenuine Expedia guest review
"Nice, clean hotel"
This was a nice, clean hotel with a friendly staff and fairly close to everything downtown has to offer. It is in no way a fancy hotel, just the basics but the rooms are spacious and the beds comfortable. Our only complaint was the noise from other people staying there.Genuine Expedia guest review
"Nice for the price!"
It was fine for the price, and the staff was very nice!Genuine Hotels.com guest review
The room was very nice, the service was awful they have messed up my checking account they keep charging my bank account over and over. Very disappointed. ;-(Genuine Hotels.com guest review
Everyone was really nice and helpfull. The room was really clean and quiet place to stay. The morning hot breakfast was great too. The food was hot and everything was right there.Genuine Hotels.com guest review
"Decent spot, good price"
Decent place. Good price and easy access to the highway and some good coffee shops and restaurants.Genuine Expedia guest review
"Only as a last resort"
The Comfort Inn is a basic hotel and I expect that but it needs some help. The neighborhood is run down and under construction which is a good thing for the future but not right now. Cleanliness was hit and miss, hair stuck on the shower head and walls. The main problem is the guests who stay at these type of hotels. Coming in drunk, yelling at the […] top of their lungs at 2:30am and then playing video games supplied by the hotel at top volume until 4am. The desk wasn't very helpful. Read moreGenuine Hotels.com guest review
This is a comfortable hotel in a convenient location, easy access to I-5 and downtown Vancouver. The breakfast is exceptionally good. The windows open and the heating system works well. However, someone on the cleaning staff broke my partner's electric toothbrush (probably by dropping it on the floor). The desk clerk did not offer to pay for the damage […] but instead referred by partner to upper management. We were also somewhat taken aback to find dogs staying at the hotel, but when one of them barked persistently the desk clerk moved us to the third floor, no problem. Read moreGenuine Expedia guest review
"Would stay again"
Based on comparable hotels and prices, this place is A good deal. Decent breakfast, plenty of parking, good rooms and comfortable beds. TV should be switched with frig cabinet though. Can't see TV while sitting at desk.Genuine Hotels.com guest review
"great affordable hotel"
great clean hotel in downtown vancouver.very happy with it.good price.if im in town again will stay there.Genuine Expedia guest review
"Overall great hotel with a few glitches"
Great hotel. Clean and friendly staff. We had a beetle crawl on my husband while he was sleeping. The desk clerk said it was a "tree bug" and that they've had it happen before. We were just happy it wasn't a big bed bug (which it did resemble). Also the hotel charges your credit card a $50 incidental fee and it takes a few business days for them to […] refund it. They're essentially taking a loan from you, which in my opinion is unethical. They also did not inform me of the charge so when I saw it on my credit card online statement I was alarmed and had to call the hotel to find out why. That was frustrating. Otherwise a good hotel in a great downtown Vancouver location. Fabulous continental breakfast. Read moreGenuine Expedia guest review
Room was very small, but convenient, clean and up to date. Appreciated breakfast and free parking.Genuine Hotels.com guest review
Room clean, comfortable bed and friendly staff. Quiet downtown location with shopping and food a quick drive away. My only complaint is the rooms are on the small side. But I'll stay here again when in town.Genuine Hotels.com guest review
"Not the Ritz"
This is a very basic hotel that serves the purpose of sleeping. The room was small but clean, the pool was a little murky and needed treatment. The breakfast was adequate but no hot chocolate for the non coffee drinkers.Genuine Hotels.com guest review
"Miserable for a lot of reasons"
I have stayed here twice. Once in the two queen bed room, once in the king suite. Never again. Here is why: 1. Smell: Our room stank of barbecue sauce from the previous occupant for the two days we were there. How well are they cleaning? 2. Shower: Pulses from hot to cold. Only a few of the openings in the shower head emit water. Shower head protruded […] from the wall exposing pipes. 3. Lighting: Ceiling light flickered all night long even though turned off. 4. Noise: Loud conversations through walls, the train all night. 5. Horrible bed: You just can't fit a family of three in these rooms. In the tiny double queen room you can't pass between the bed and the dresser if someone else is standing there. The King suite is just a normal sized room so you can walk around more freely, but putting a third person on the sofa bed is torture. Worn thin grubby looking mattress, too short for a teenager so feet stick out. You feel the bars in your back all night. 6. Pool: Cloudy, with debris on the surface. No pool towels provided. Broken steam room. No soap in pool side shower stalls. You need to shower after swimming in cloudy water. 7. Breakfast room: Really crowded. Long lines. Broken waffle machine. No room to move around. Must wait to sqeeze behind tables for items like napkins. Eggs terrible. 8. Everything in the hotel is kind of worn looking. Not exactly dirty, but tired and old. 9. The year before a team mate's car was broken into in the parking lot. Read moreGenuine Expedia guest review
"Okay for the Budget, but Mostly Below Par"
They have a long list of amenities and features. But it feels like the absolute bare minimum was provided for each of those amenities and features, to allow them to "check the box" saying they have it. Older facility and it shows. Could definitely use better maintenance.Genuine Expedia guest review
"always a pleasure"
Faster internet is all this place needs. ;^) I'd actually stay only there if the price was always right and upgraded internet speedGenuine Hotels.com guest review
Front desk clerk very niceGenuine Hotels.com guest review
"Better then I expected!"
This hotel was much better than I had expected! Room was clean and comfortable, lobby was nice and clean, staff was friendly. The only "issues" I had were small; the elevator was very small and the continental breakfast wasn't great. It's free food, so I can't complain too much. The room the breakfast was in was very small, I recommend getting there […] early to avoid the rush. Read moreGenuine Hotels.com guest review
Good quality and efficient hotel. Close to I5Genuine Hotels.com guest review
"Glad we found it"
Settled in a residential area, the hotel was a pleasant surprise. Very friendly and helpful staff, clean room - including shower, great continental breakfast with MANY selections, easy access to highway and downtown. We would surely stay here again.Genuine Hotels.com guest review
The room was very nice, the bed was sooo comfortable, and the location was easy to get to. Very Close to Hwy 5 and close to Hwy 205. Lots of little places to visit and close to downtown. The only downsized was the size of the hospitality room where the breakfast was served. The area was small, but the breakfast hit the spot. :-)Genuine Hotels.com guest review
"good for the price"
good for the price. there isnt a whole lot around thats walking distance but the location is still good. the staff was friendly and the room was clean. my only problem was the noise. i could hear every time someone walked down the hall, turned on the shower and someone across the hall had a dog that wouldnt stop barking. i'm a deep sleeper so this wasnt […] a big deal but if you are then maybe this place isnt for you. other that that, i had a good stay. would stay again. Read moreGenuine Expedia guest review
"The room looked clean, but kind of smelled..."
The hotel looked clean, but my bedding smelled like urine. Everything was small and compact, but all necessary ammenities were there.Genuine Hotels.com guest review
"Small but comfortable rooms"
Although our 2 double-bed room was small, it was very clean and comfortable. Nice beds and comfortable bathroom, though the water pressure was a little weak. Great morning breakfast with home-made waffles. Easy I-5 access makes for a convenient location for travelers.Genuine Hotels.com guest review
Great room for the value. Quick freeway access, decent parking. The room and bath were clean. Breakfast was hot and ready on time. This is not a relaxing or extended stay hotel, but a good value for your money facility. I would stay here again.Genuine Hotels.com guest review
My room was on the fourth floor; none of the soda machines nor the ice machine worked on that floor. I went to the first floor and the coke machine was totally empty. Only the pepsi machine worked; I don't drink pepsi so I bought a bottle of water. The coke machines on floors one thru four were all empty. NOT GOOD. I realize this is petty but the temps […] were in the triple digits and I was looking forward to a coke. Ah well, such is life. Other then that, it is a rather nice place to stay. Read moreGenuine Hotels.com guest review
"Above average for a Quality Inn"
Good downtown location, right across the river from Portland. Its above the average Quality Inn from a regular "choice properties" customers perspective. Clean rooms, decent breakfast and comfortable beds.Genuine Hotels.com guest review
Good breakfast, but water pressure in a the shower was just ery week.Genuine Expedia guest review
"Great place to stay near Portland"
The rooms are a little small but very nice and clean. The free breakfast was great! The staff was very friendly. We enjoyed our stay!Genuine Hotels.com guest review
"Nice hotel for the price"
Neighborhood was quiet and safe. My car was packed full of stuff during my move and never had a concern. Not far from airport or downtown Portland. Room was small, barleys barely fit the two beds and desk. But it was clean and comfortable. The breakfast was mediocre at best. I would stay here again just not eat the breakfast.Genuine Hotels.com guest review
The elevator was not working but the rest of the stay was good.Genuine Hotels.com guest review
The rooms were very nice, though uncomfortably too small ( very crowded). The front desk staff was very pleasant and helpful. They were helpful with directions many times and helped with a problem with our TV. The movies that was available to order were way too expensive! More information with the busing system from the hotel would have been very nice. […] I liked being downtown, but I would have like to have more information available at the hotel about places to visit. We would have like to be able to rent a DVD and watch it. Our stay was very nice, and my only complaint is the size of the rooms. Actually, I had thought that it sure seemed as though they were trying to cram as many rooms into this hotel as possible-everything felt a little squishy, but even though, we did have fiun and everyone was very pleasant. Read moreGenuine Hotels.com guest review
Fan for exhaust in bathroom was very loud, otherwise a great place. Free shuttle to and from train station made this place especially convenient.Genuine Hotels.com guest review
"Handy for us to walk and visit"
Apart from the girl who did a wonderful job at reception being alone and having to deal with phone calls and guests checking in all was fine.Genuine Hotels.com guest review
The dining staff was the best I have ever had at ANY hotel. I had both breakfast and dinner there. They were helpful, cheerful, and friendly! They remembered me from day to day, as well as my prior day's selections. They all should be acknowledged. In particular there was one very nice lady, I did not get her name. She is in her early 30s, thin, with […] a wonderful Hispanic accent. Read moreGenuine Hotels.com guest review
"Very friendly and helpful service employees"
Will come againGenuine Hotels.com guest review
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