We were able to checkin early and the front desk was very helpful. It is a little dated with an actual key, but everything was clean and in working condition. It is located in a great location with several restaurants, gas stations, and stores close by. RV/trailer parking was helpful as well.Genuine Hotels.com guest review
I cant really be to negative about our stay here. The place looks like it has been frozen in time from the 80's. It was like walking into my grandmas house very clean yet really outdated and like grandmas house the remote didn't work for T.V.. The only part that was not like grandmas house was the breakfast. No fruit was offered and the eggs were kinda […] watery, So it was a yogurt and cereal for me. The coffee and O.J. was good. Read moreGenuine Hotels.com guest review
"Good for overnight"
This hotel was clean but in need of a remodel thru out, the Jacuzzi and pool are open 24/7 but should have a curfew for children I tried to use Jacuzzi at midnight and they're we no fewer than a dozen screaming kids in the pool and spa. It is a no smoking property but my room wreaked of cigarettes.Genuine Hotels.com guest review
Staff was great, when asked if we could check in early, no problem. great comps provided. Made me feel like a queen. Thank youGenuine Hotels.com guest review
Very accomadating. Clean room, nice staff, nice breakfastGenuine Hotels.com guest review
"Big rooms, small bath.."
Nice hotel, big rooms and reasonable priced when the corporate rate used. Bed with nice pillows, but hard, no pillow top. Split bath with toilet/ shower area tiny, but big vanity and minibar area out in room.Genuine Hotels.com guest review
Asked for ground floor or by elevator due to disability. Was placed up stairs and there is no elevator in the Inn. No help was offered. Will not stay at this place again.Genuine Hotels.com guest review
The hotel it's really oldie style. And The tv seems like it's from the 90'sGenuine Hotels.com guest review
Ok hotel. The steam room and sauna are new looking and actually quite nice. The room itself is mediocre. No elevator.Genuine Hotels.com guest review
Now not that was Ur fault, but both of us who stayed the night found ourselves tossing at 5 am . The bed was so uncomfortavkr, my hips were hitting so bad by 5am I just had to get up. My other half also said sleep was hard , and he had been hunting and sleeping on the ground for 2 weeks. He still could not get any sleep. Besides that it was pretty awesome. […] We liked the late checkout and the breakfast was very good. Read moreGenuine Hotels.com guest review
I have been consistently impressed by the service and friendliness of workers at Shilo Inns. Big plus!Genuine Hotels.com guest review
We are first nonsmokers and got a very stinky smoking room. We went to the pool and there was a frog swimming in it. Upon our arrival we had booked an hour prior on Hotels.com. The receptionist infoed us that they hasn't received our reservation and it could take up to three hours for them to receive it, I called hotels.com and miraculously our reservation […] came through as the receptionist was on the phone with hotels.com. I will never recommend nor stay at Shilo again. If any of the other properties are Infact better, Tillamook Shilo set a very poor example. Read moreGenuine Hotels.com guest review
"Not worth it"
Carpet felt dirty, was so loose and lumpy you had to take care not to trip on it. Rude front desk clerk. Icky place.Genuine Hotels.com guest review
"Needs new Mattress and they charge for pets"
Lack of communication, they did not let us know they would charge for pets until we got there. The mattress was very old and caved in.Genuine Hotels.com guest review
I didn't even walk in our room barefoot - the carpet was very loose and felt dirty. Front desk clerk that ignored customers. Would not stay there again.Genuine Hotels.com guest review
For the most part the stay was great. The continental breakfast was better than most. The room was clean. My biggest complaint was the help behind the desk.On arrival the women was very curt. Not a lot of patience. On checkout the lady behind the desk was nice, but she screamed at a gentleman. Granted she said he was hard of hearing, but the way she […] responded to his question was in an angry tone. I felt sorry for the man. He was embarrassed and so was I. She tried to excuse what she had done, but you can't take what comes out of your mouth back! Read moreGenuine Hotels.com guest review
"End of a Long Journey"
Excellent!Genuine Hotels.com guest review
"Very decent hotel -- clean, well located"
Very happy with the Shilo, and would definitely stay there again when in Tillamook. The hotel is not fancy -- rooms are basic. But everything is well maintained and functional. Staff are friendly and helpful. Included breakfast includes scrambled eggs and biscuits -- a novel touch. A benefit is being right across the street from a Fred Meyer store, […] so no problem getting food or supplies. Read moreGenuine Hotels.com guest review
The room was very nice and spacious. There was an extra sink by the fridge and microwave which was very nice. They listened to our requests about where we'd like our room (bottom floor by a door). Great stay!Genuine Hotels.com guest review
This hotel is old, was surprised when we got a big clunky door key, instead of a swipe card. But we had no complaints, very clean, comforfortable, and a great breakfast. Would highly recommend it. And definitely stay there again.Genuine Hotels.com guest review
Expected to see a better hotel for the priceGenuine Hotels.com guest review
"close to cheese factory."
Not comfortable. Very outdated. Musty smells.Genuine Hotels.com guest review
When booking the room it said it had a room for 4. One king suite with sofa bed. The sofa was so small, it was enough room for small child! When we called the guy at the front desk he was too busy to bring us a rollaway. It was 1130 pm and my two kids were exhausted and wanted to go to bed! The king size bed was so bad we couldn't sleep in it! It sunk […] in the middle bad!! We requested another room with two beds but it was only available that night. The other room was a little better. I felt like the guy in the office was unable to handle the stress if he was busy. And the customer service was just a little rude. We ended up having to check out early and go somewhere else. Read moreGenuine Hotels.com guest review
"A good hotel for the price"
The rooms were clean and the staff helpful. My only complaint is that I booked two rooms and they weren't anywhere near each other, which made things a little bit more difficult. But overall, we were very satisfied and would recommend it.Genuine Hotels.com guest review
We stayed at this hotel because it was pet friendly. Though we didn't use any of the amenities before the laundry room, we did look at the pool and spa area. Nice grass area for walking your dog so the can do there business. The continental breakfast was fair but edible. Conveniently located to Tillamook cheese factory, Blue Heron cheese factory, shops […] and restaurants. Lots of hiking trails within 30 minute drive. Read moreGenuine Hotels.com guest review
Way over priced for quality of facilityGenuine Hotels.com guest review
One of the nicest places I've ever stayed. Clean, pet friendly, room service, restaurant, free breakfast, and connected to a convenience store and gas station. Perfect for a stop on our road trip.Genuine Hotels.com guest review
"plenty to do in close proximatey"
Despite the challenges the hotel had that day, all the staff especially Mary, Ashley and Todd were spectacular!Genuine Hotels.com guest review
"Nice Hotel close to neat sights"
I thought this hotel was wonderful .despite a little glitch with our online reservation not going through and the desk agent being a little flustered and by himself, we thoroughly enjoyed our mini suite. Nice breakfast also!Genuine Hotels.com guest review
"Good place to stay!"
It was a good place to stay, a little outdated but had very friendly staff, great location and a good restaurant and staff!Genuine Hotels.com guest review
"the room smell like cigarettes"
Non smoking room used to be smoking. Not properly cleaned. Old tv and furniture. Staff nice and helpful as can beGenuine Hotels.com guest review
The room smelled like body odor. We told the desk and they just looked at us and said it was a discounted room and it typically rents for $160 a night. It was noisy and I plan to contact the powers that be how horrible it was. It doesn't deserve the rating I gaveGenuine Hotels.com guest review
Breakfast okay. Staff great and helpful.Genuine Hotels.com guest review
The location was great for the activities I had planned. The room was clean and roomy. The front desk was helpful when I had problem with my room door. They promptly sent someone to fix it.. The staff in the restaurant/lounge stayed opened late for us to get a late dinner. Overall, it was a good experience and I would stay there again.Genuine Hotels.com guest review
This is the second time we have stayed here and had bad service from the front desk at check in. This time, we were (again) ignored upon entering even though an employee was behind the desk, eventually acknowledged by the employee who said he couldn't check us in because he was cashing out, didn't call anyone to come out from the back (2 employees visible) […] and it was 11pm and we were exhausted from traveling. Not friendly through check in and even though I made reservations a couple weeks in advance, we were put in a room next to a door and a stairwell so we had to hear tons of foot traffic all day and night. The bathroom floor was visibly dirty and there was only shampoo, 1 bar of soap and 1 hand towel and washcloth. (We have stayed here before and were provided soap for shower and hand washing, shampoo, conditioner and 2 full sets of towels. ) The extra "security" at the window was a stick in the track meant to keep the window from sliding open; however, the stick was too small and the window slid right over the top of it. Very few selections of tv channels; of the channels, 5 were different ESPN channels. Check out took a very long time, with the employee getting frazzled by a simple transaction and stating "Can this day get any worse??". We spent over $135/night which was the best rate available...WAY over priced. Will not stay here again. Ever. Read moreGenuine Hotels.com guest review
"Bugs and drink vouchers"
We booked a non-smoking rooms, upon arrival, the non-smoking rooms smelled like a smoking rooms. Hotel personnel kindly switched rooms for us, which fortunately but unfortunately had bugs or linen was not clean as I woke up with bumps on my arm and my forehead. Hotel personnel wasn't able to comp the room on request, manager who was later contacted […] states no bugs were found in the room and she's unable to do anything more. Enjoyed the complimentary drinks and service from the first hotel personnel who switched rooms for us. Read moreGenuine Hotels.com guest review
"I wouldn't stay again."
I considered finding a different hotel once we got there, even though we would have had to pay for our night we booked. I slept on top of the covers in my clothes, and there was a urine smell on one corner of the bed in the room. We left as soon as possible in the morning. The location was convenient to the activity we wanted to participate in. Also.. […] telephone right next to the toilet, not hygienic. AND there was what appeared to be feces or blood wiped on the wall above the phone. My husband did all of the talking to the hotel staff and said they were decent so my rating is based solely on the room condition. Read moreGenuine Hotels.com guest review
Overall a sub-satisfactory stay. Hotel is a time capsule from the 90's. It could use updating throughout, particularly in the rooms and spa (sauna didn't work). Tube style tv, no a/c. Still use metal keys which require a lengthy check out process. Good service, good breakfast. Not worth the price we paid.Genuine Hotels.com guest review
A single room with 2 beds was high, but we were also there on a holiday weekend so the price was taken with a grain of salt. We were a group of 4 families, our room was the only one that was properly reserved. The other 3 families were booked with no kids so at the time of check in we had 8 misplaced kids to fit into rooms, the staff was able to accommodate […] but not all of us were charged the same, and the larger family actually paid LESS than the smaller family. Our room had lots of wear. I had seen the commercials for Shilo so I had some expectations to say the least. It was sadly what I would call a sleazy room. It did not feel clean, the beds has significant wear and tear, sleeping in somebody else body imprint is kinda awkward. The TV was massive, as in OLD, no flat screen, just a large chassis on the back and you could only watch it from the bed since it needed to be turned for anybody else to view it. ALSO, our shower, day at the beach, we are sandy in places never intended and my hubby goes to jump in, we ignored the torn shower curtain and he quickly realizes there is NO SHOWER HEAD, just a pipe spraying all over, after calling for repair the "houseman" says "cant you take baths?". Eventually it got fixed after several calls and me having to go to the front desk. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Traveler, Thank you for the feedback on your stay with us. I do apologize for the problems you experienced during your stay. We work hard to make sure that our guest’s needs are met and they are comfortable when they get here. We use our guest’s feedback to see where we can make improvements in our service to you. I will be sharing your comments with my staff. I hope that on your next family reunion you will give us a second chance to make a good impression on you. Sincerely, Tracy W. General Manager
The room was clean and the restaurant served tasty meals.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Traveler, Thank you for the kind comments about our breakfast and clean rooms. We do our best to make sure our guests have an enjoyable stay and we look forward to your next visit. Sincerely, Tracy W. General Manager
Was very good overall. But no elevators for those who find stairs challenging.Genuine Hotels.com guest review
"Could take it or leave it"
This hotel was overpriced and very average. Our view of the rooftop was phenomenal. Last one at 129.95 and then add tax and a luxury charge! Room was huge so the 3 kids could spread out. Morning breakfast was a communication error; front desk said 6a, signs on doors said 7a and the employees serving it thought 730a as that's when they unlocked the door. […] Poor if you had to get up and go as I usually have to for business. Stains on the blanket and comforter but the linens were crisp. Was right across the street from Freddy's so good to go on snacks,groceries and gas. Super close to the Tillamook Cheese Factory which is the whole reason we drove out of our way to be in Tillamook. So basically, I was a slave to the situation, but next time I will not be staying here! Read moreGenuine Hotels.com guest review
Good price, great, hot continental breakfast- ammenadies and rooms are dated.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Travelerm, I am glad to hear that you enjoyed the breakfast and we appreciate your kind feedback. Thank you for staying with us and we look forward to seeing you again in the future. Sincerely, Tracy Woodley, General Manager
"great location for visiting cheese factories"
Room was neat and clean, and very quiet. The grounds were clean and the staff was very helpful.Genuine Hotels.com guest review
It is dated and the room was a "smoking" room in the past but still smells of smoke, not good for an asthmatic! Would have like to have known that before. Beds were comfortable and we were there for 1 night, we were out there before 8AM! Also, thought it was "over priced for what I got." Marginal amenities.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Traveler, Having a comfortable bed is very important when you are away from home. We are trying many different products to try and fix the smell in the rooms and appreciate the time you too to let us know. Sincerely, Tracy Woodley General Manager
"Close to attractions."
Had a great stay. Breakfast included more than expected.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Traveler, Thank you for taking the time to let us know you had a good time. We look forward to seeing you on your next visit to Tillamook, Oregon. Sincerely, Tracy Woodley, General Manager
"Non-smoking" rooms (2) smelled of stale smoke. Hard to cover up when inconsiderate folks ignore the rules. Can only hope they were charged a fee but doubt it.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Tillamook Dear Traveler, We do try to fix our rooms where the smell is pleasant. Thank you for letting us know about the smell and we will work harder to get it corrected. We look forward to your next visit in Tillamook. Sincerely, Tracy Woodley General Manager
"Comfortable, quiet, clean and spacious room"
We enjoyed our 3 night stay at the Shilo. We had stayed there before, and have come to view it as our home away from home. Decent complimentary breakfast with scrambled eggs and biscuits and gravy. Our room was quite spacious, with a table and chairs, sofa, sink and vanity separate from the shower and toilet, and plenty of space for luggage. Our room […] was in the hotel section toward the back of the property, an de had a view of the foliage out back. Nice. The grounds are very clean and well kept. We will definitely return to our Shilo! Read moreGenuine Expedia guest review
Very nice. I would stay againGenuine Hotels.com guest review
The only complaint that I had was being on the ground floor. I am a very light sleeper anyway, and the people above us had a child that was maybe 6 years old or so, and the child kept running back and forth across the room. It was annoying the night we checked in, but I this was my first weekend away from home all year, and was looking forward to finally […] sleeping in, but this kid got up early and was back to running back and forth across the room. When we called for reservations, there were no upper rooms available, but I'd hoped for a more quiet upstairs neighbor. Other than that, the room was a nice size, the bed was comfy, and the amenities were just right. Read moreGenuine Hotels.com guest review
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