"worked in a pinch"
Wasn't there long, just overnight, so it served its purpose. Very close to restaurants and a mall. Freeway nearby to get going in hurry. Workers were friendly. Little disappointed in the room, as the size and spartan nature left me longing for my dorm room in college. All in all, meh.Genuine Hotels.com guest review
"Spend the extra ten dollars and get a better hotel"
I walked in and the hotel room smelled like cigarettes. The bathroom was not cleaned well. Dust every where. The room looked very old. the tv from the room was from the 1950's. the bed was hard as a rock. overall i would not recommend this hotel to anybody.Genuine Expedia guest review
Response by Washington Square Hotel Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
"This is Shilo???"
bad neighborhood. Employees rude. Locked front door for over an hour while i stood out in cold waiting to get checked in. The breakfast?? What breakfast?? Some toast, dry bagels, and watered down juice.... horrible. the rooms were dank smelling. I will never returnGenuine Hotels.com guest review
Worst stay ever. Dirty, cold, zero amenitiesGenuine Hotels.com guest review
This room was awful! Overrated on hotels.com! Room was nasty and smelled! Don't stay here! Run far, and fast!Genuine Hotels.com guest review
The people in the room next to me were using very loud voices in an argumentive manner several times.Genuine Expedia guest review
"Stay away! Hotel of Last Resort"
Filthy. Burned out light bulbs. Wreaked of smoke. Widespread plumbing problems with backed up toilets and patrons waiting to take turns using the plunger. Overwhelmed lone front desk clerk. Even with a confirmation online (smartphone) from hotels.com, unless their corporate office gets around to faxing paperwork to the local Shiloh, which can take over […] an hour or so, their policy is not to check you into your room. Worst hotel I've ever stayed in... Wondering how they are even associated with hotels.com Read moreGenuine Hotels.com guest review
Hot tub broken all week. Terrible smell in hotel on Friday.Genuine Expedia guest review
Comfortable and convenient. Facility should be updated.Genuine Expedia guest review
"Okay stay for the price"
The stay was fine, but our room had no towels in it. We had to walk back to the lobby to pick them up. The spa and steam room was okay, but the steam room and sauna had to be turned on and heated up - so we didn't use the sauna. The steam room seemed dangerous as it was covered in tiles but had no safety mats, so the tiles were slick. In the morning, […] the breakfast bar was adequate. Read moreGenuine Hotels.com guest review
"Don't stay at Shiloh Inn Tigard"
Room was very dirty and extremely dated. Smelled overwhelmingly of smoke.Genuine Expedia guest review
Everyone was kind and helpfull. Hot tub was open beven thou arrived late. This help ed me to relax. They also helped us find a place to eat.Genuine Expedia guest review
"Hotel has seen better days"
Having stayed at another Portland Shilo Inn location, I had high expectations of this location. I was very disappointed in the cleanliness and condition of this hotel. Our room had a distinct stale smoke smell and the deferred maintenance was obvious. This property is in desperate need of an update. I would not recommend at all.Genuine Hotels.com guest review
"We Were Comfortable"
The location was right off the 217 and it was easy to access to where we needed to go. The hotel itself could probably use like new carpet and paint but we were comfortable. Our room had a microwave and fridge and the bathroom was clean. Overall it was clean and comfortable and we very much enjoyed it. The staff was friendly. We didnt wake up in time […] to enjoy the breakfast but the 12:00 check out time was very convenient. I would definitely recommend it and will stay here again if we are in the area. Read moreGenuine Hotels.com guest review
"Good location, nice rate"
Affordable rate, friendly staff, only complaint was cleaning staff did not change towels for 2 days of my 3 night stay, or make my bedGenuine Expedia guest review
Staff friendly, nice experienceGenuine Hotels.com guest review
"Ok but not the cleanest"
As I get older I think I'm getting pickier about my hotel rooms. The first night my air conditioner didn't work and when my neighbors came in at 3am I heard every word (adjoining room flimsy door). The front desk person willingly gave me a new room for the next night. It was better. There were a few sticky rings on nightstand and ice bucket should be […] cleaned. In a hotel room...even an older hotel I feel everything should be well wiped down. The bed and bathroom were ok clean and the carpet was vacuumed in high traffic spots. Read moreGenuine Hotels.com guest review
Unfortunately there was a known power outage. It would have been nice to have been offered a discount (10-15%). Instead, I had to ask and was told a manager would contact me as the front desk couldn't make that decision. I never heard from anyone. Unfortunately, this is the 2nd time we've stayed at two separate Shilo Inns and both times the rooms were […] not clean, ie, vacuuming hadn't been done in awhile. The "bargain price" was not a bargain and we left after our first night. This will be our last stay at a Shilo. Read moreGenuine Hotels.com guest review
Nice place to stay but the wifi was hit or miss.Genuine Hotels.com guest review
Channel listing said there were a lot of channels but most were not available. Smell in the elevator. Breakfast was just bad carbs. AC worked well though. Good location and customer service.Genuine Hotels.com guest review
"Wasn't worth the low price"
Non smoking room smelled like smoke, carpet worn down and felt dirty, bed very stiff and uncomfortable, pillows and sheet cheap quality, no answer at the front desk when we called three times from roomGenuine Expedia guest review
This place is extremely run down and needs an update.Genuine Expedia guest review
First I will say that we love Shilo Inns but recently we have noticed that for the price we pay the hotels for the most part are old, outdated and nothing what they use to be. This was our first stay at this Shilo and it won't happen again. It was dirty, holes in the carpet, I was afraid to sit on the couch that was provided. Things were broken, there […] was dried brown spit on the inside of our window screen and the room smelled of cigarette smoke. Also, the TV, really Shilo?? You must have the money to update your 1980's TV's. On the positive side man at front desk was pleasant and the bed was comfortable. Oh also, breakfast is a joke. Never again Read moreGenuine Hotels.com guest review
This hotel was convenient to the places we needed to be. There were restaurants and other amenities near by. Front desk personnel were helpful and knowledgeable. Breakfast was bare bones but adequate and there is an excellent bagel bar a few steps away. Strongly recommend you skip the hotel breakfast and head to the bagel bar.Genuine Expedia guest review
Bed was too shaky. AC took foreverto get rid of humidity.Genuine Expedia guest review
"When Downtown Portland is full"
You do what you have to do. Shilo was what I had to do. No regrets.Genuine Expedia guest review
"Good location. Great staff. Clean & comfortable!"
Great hotel! Highly recommend ! Clean, comfortable & convenient!Genuine Expedia guest review
"Nice But Small"
Check-in quick and easy. Booked in advance on Expedia. First time using it.. Our impression upon entering the room was that it was too small. Hard to get around. Room was clean and the bedding new along with the towels and washcloths. Bath towels were very thick and fluffy. Nice. Bed was a queen (all they had left). Too small for us (we have a King […] at home) but we made do. Bed was pretty comfortable but sleeping was difficult due to the bed size. But that's just us. When we went to use the TV we found that the remote was malfunctioning. It was not the batteries and the clerk had no idea what to do. We went the evening without a remote for the TV. I was not happy. In the morning I mentioned it to the day clerk. She apologized and said she could fix it in 2 minutes. It just needed to be reprogrammed to the TV. She fixed it and made a more than fair adjustment on our bill for that night. We stayed another night as was the plan. Shower was mediocre. Could not get full flow to the shower head as the knob you pulled to move it from bath to shower was not functioning correctly. Some might find it OK. The continental breakfast was...sorry...poor. Coffee too strong (only one choice) only creamer was powdered, pastries not very good and the selection was small. One choice of cold cereal and apples. That was it. Disappointed. Went out to breakfast the next morning. Wi-Fi slow but OK. Not bad but I don't think we'd stay again. Sorry. Read moreGenuine Expedia guest review
Nice clean room. Friendly and helpful staff.Genuine Hotels.com guest review
"Not luxerious but very comfortable"
I have no complaints. The room was clean and the building was quiet, which is the way I like it. This is not a luxery hotel. I'll leave that for people who just have to spend their money and brag about it or too wealthy to care about the cost.Genuine Hotels.com guest review
The rooms were very clean. Sheets were like new and pillows were conformable. The breakfast wasn't the best but for some I guess would be ok. For the money I would recommend this to everyone. We saved $160 total from where the rest of the basketball team stayed. Our room was bigger with bigger beds as well. The only down side was that we couldn't get […] back into our rooms until after 1pm due to house keeping. to there favor on this account would be I know they do a very thorough job cleaning a old building. Read moreGenuine Hotels.com guest review
"close to neighboring hotels"
It was very nice the bed was very comfortableGenuine Hotels.com guest review
"Old and poor up keep!"
Room very old and poor up keep. Bed was uncomfortable.Genuine Expedia guest review
Response by Washington Square Hotel Thank you for your review and for being a valued Shilo guest. I sincerely apologize that your experience failed to meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
Their were spots on my towels, bed was not completely made, burn marks on wall.Genuine Hotels.com guest review
"Great location and clean!"
Though the decor is mired in the 80's, the rooms are clean, quiet, and at a good price!Genuine Hotels.com guest review
"Quiet room. close to everything."
Everything was fine except coffee and breakfast wasn't ready at 6 like advertisedGenuine Expedia guest review
Response by Washington Square Hotel Thank you for choosing Shilo Inns and for your review. We look for forward to our next opportunity to be of service to you. Sincerely, G. Sorrels-General Manager
Bed was a little to firm for us. TV system wasn't the best. Some channels were very fuzzy.Genuine Expedia guest review
Response by Washington Square Hotel Thank you for your review and for being a valued Shilo guest. We look forward to your next stay with us. Sincerely, G. Sorrels-General Manager
"Convenient but definitely low budgt"
This was definitely a lower-quality Shiloh motel. Key card had to be entered twice before it worked, and there were no bath towels in the room (had to ask at front desk to get them). TV was a small older model that had a bad picture. Room smelled like it had been smoked in previously. Luckily, I was able to open the window to get fresh air and there […] was not a lot of noise in other rooms/hall. Cereal avail for breakfast, but ran out of milk. Mattress was comfortable. I will look for a different motel next time I'm in the area. Read moreGenuine Expedia guest review
Response by Washington Square Hotel Thank you for your review and choosing Shilo Inns. I sincerely apologize that your experience did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
"Clean and Comfortable- But......"
This hotel is very outdated- room was clean and comfortable. Television was old and did not work well and tv channel selection was poor.Genuine Hotels.com guest review
Staff were very friendly. We travel without little dog and he was welcomed. We forgot some things in the refrig and they had them for me after u called and went back. Breakfast is very minimal.Genuine Hotels.com guest review
Room was clean, and bed was comfortable enough. Hotel is very outdated, and sketchy. Overpriced for what it was.Genuine Hotels.com guest review
"Comfortable Room at a Decent Price"
Booked our hotel room at the last minute for an unexpected and quick trip to the Portland area. The Shilo Inn fit our needs well and the price provided excellent value compared to other options. The rooms are small-ish but the bed was comfortable and the complimentary breakfast matched or beat similar experiences at other chains. We would plan to stay […] again. Read moreGenuine Expedia guest review
Response by Washington Square Hotel Thank you for your review and for being a valued Shilo guest. I sincerely appreciate your recognizing our special brand of “Affordable Excellence”. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
"Hotel is in dire need of refurbishment"
I was very disappointed. The hotel is old, smells old, needs to be updated and cleaned. For a difference of $10 more I moved to another hotel the next evening which was like a brand new mansion compared to the room at this hotel. Too bad, as I always depended on Shilo Inns to be above this level of property. I'm not quite sure it really deserves 2 stars, […] however, the staff at the front desk different both at check in and check out were very pleasureable and easy to work with. Read moreGenuine Hotels.com guest review
While the staff was very friendly and helpful there were some unpleasant conditions. The lobby smelled strongly of cigarette smoke and I listened to a whining and scratching dog in the room next door. Good location next to the mall and very quiet other than the noisy dog.Genuine Hotels.com guest review
"Great value--close to Washington Square Mall"
Clean room and bathroom--great value for the price. Shilo Inn Tigard was $100 less per night than my other option, which was only about 1/2 mile closer to my destination near Washington Square Mall. Helpful night staff; good service; comfortable bed for one. Parking lot was empty enough to handle my truck and trailer. Room is small and dated, but clean […] and had everything I needed. I would stay here again. Read moreGenuine Hotels.com guest review
Very dated, very old, was expecting this to be a decent Shilo Inn. I talked to a friend who lives in Portland, his comment to me was, "your staying in that old rat hole?" Will NOT stay here again.Genuine Expedia guest review
Response by Washington Square Hotel Thank you for your review. I sincerely apologize that your stay did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
"Older Hotel not up to Shilo Standards."
The entire hotel was clean, Bed was old and very hard and uncomfortable. Coffee maker in room allowed for 1 cup of regular coffee for two adults. Continental Breakfast was very sparse at 0830 in the morning. Will not stay there again.Genuine Expedia guest review
Room was cramped and dated.Genuine Hotels.com guest review
I have stayed in hotels priced about the same, and were a lot nicer. It is an old hotel and i don't think the weather makes the property look a little weathered. Also, the pictures on the internet make the room look huge, which are not; they dinkyGenuine Expedia guest review
Good hotelGenuine Hotels.com guest review
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