Unfortunately there was a known power outage. It would have been nice to have been offered a discount (10-15%). Instead, I had to ask and was told a manager would contact me as the front desk couldn't make that decision. I never heard from anyone. Unfortunately, this is the 2nd time we've stayed at two separate Shilo Inns and both times the rooms were […] not clean, ie, vacuuming hadn't been done in awhile. The "bargain price" was not a bargain and we left after our first night. This will be our last stay at a Shilo. Read moreGenuine Hotels.com guest review
Nice place to stay but the wifi was hit or miss.Genuine Hotels.com guest review
Channel listing said there were a lot of channels but most were not available. Smell in the elevator. Breakfast was just bad carbs. AC worked well though. Good location and customer service.Genuine Hotels.com guest review
First I will say that we love Shilo Inns but recently we have noticed that for the price we pay the hotels for the most part are old, outdated and nothing what they use to be. This was our first stay at this Shilo and it won't happen again. It was dirty, holes in the carpet, I was afraid to sit on the couch that was provided. Things were broken, there […] was dried brown spit on the inside of our window screen and the room smelled of cigarette smoke. Also, the TV, really Shilo?? You must have the money to update your 1980's TV's. On the positive side man at front desk was pleasant and the bed was comfortable. Oh also, breakfast is a joke. Never again Read moreGenuine Hotels.com guest review
Nice clean room. Friendly and helpful staff.Genuine Hotels.com guest review
"Not luxerious but very comfortable"
I have no complaints. The room was clean and the building was quiet, which is the way I like it. This is not a luxery hotel. I'll leave that for people who just have to spend their money and brag about it or too wealthy to care about the cost.Genuine Hotels.com guest review
The rooms were very clean. Sheets were like new and pillows were conformable. The breakfast wasn't the best but for some I guess would be ok. For the money I would recommend this to everyone. We saved $160 total from where the rest of the basketball team stayed. Our room was bigger with bigger beds as well. The only down side was that we couldn't get […] back into our rooms until after 1pm due to house keeping. to there favor on this account would be I know they do a very thorough job cleaning a old building. Read moreGenuine Hotels.com guest review
"close to neighboring hotels"
It was very nice the bed was very comfortableGenuine Hotels.com guest review
Their were spots on my towels, bed was not completely made, burn marks on wall.Genuine Hotels.com guest review
"Great location and clean!"
Though the decor is mired in the 80's, the rooms are clean, quiet, and at a good price!Genuine Hotels.com guest review
"Clean and Comfortable- But......"
This hotel is very outdated- room was clean and comfortable. Television was old and did not work well and tv channel selection was poor.Genuine Hotels.com guest review
Staff were very friendly. We travel without little dog and he was welcomed. We forgot some things in the refrig and they had them for me after u called and went back. Breakfast is very minimal.Genuine Hotels.com guest review
Room was clean, and bed was comfortable enough. Hotel is very outdated, and sketchy. Overpriced for what it was.Genuine Hotels.com guest review
"Comfortable Room at a Decent Price"
Booked our hotel room at the last minute for an unexpected and quick trip to the Portland area. The Shilo Inn fit our needs well and the price provided excellent value compared to other options. The rooms are small-ish but the bed was comfortable and the complimentary breakfast matched or beat similar experiences at other chains. We would plan to stay […] again. Read moreGenuine Expedia guest review
Response by Shilo Inn Tigard Washington Square Thank you for your review and for being a valued Shilo guest. I sincerely appreciate your recognizing our special brand of “Affordable Excellence”. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
"Hotel is in dire need of refurbishment"
I was very disappointed. The hotel is old, smells old, needs to be updated and cleaned. For a difference of $10 more I moved to another hotel the next evening which was like a brand new mansion compared to the room at this hotel. Too bad, as I always depended on Shilo Inns to be above this level of property. I'm not quite sure it really deserves 2 stars, […] however, the staff at the front desk different both at check in and check out were very pleasureable and easy to work with. Read moreGenuine Hotels.com guest review
While the staff was very friendly and helpful there were some unpleasant conditions. The lobby smelled strongly of cigarette smoke and I listened to a whining and scratching dog in the room next door. Good location next to the mall and very quiet other than the noisy dog.Genuine Hotels.com guest review
"Great value--close to Washington Square Mall"
Clean room and bathroom--great value for the price. Shilo Inn Tigard was $100 less per night than my other option, which was only about 1/2 mile closer to my destination near Washington Square Mall. Helpful night staff; good service; comfortable bed for one. Parking lot was empty enough to handle my truck and trailer. Room is small and dated, but clean […] and had everything I needed. I would stay here again. Read moreGenuine Hotels.com guest review
Very dated, very old, was expecting this to be a decent Shilo Inn. I talked to a friend who lives in Portland, his comment to me was, "your staying in that old rat hole?" Will NOT stay here again.Genuine Expedia guest review
Response by Shilo Inn Tigard Washington Square Thank you for your review. I sincerely apologize that your stay did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
"Older Hotel not up to Shilo Standards."
The entire hotel was clean, Bed was old and very hard and uncomfortable. Coffee maker in room allowed for 1 cup of regular coffee for two adults. Continental Breakfast was very sparse at 0830 in the morning. Will not stay there again.Genuine Expedia guest review
Room was cramped and dated.Genuine Hotels.com guest review
I have stayed in hotels priced about the same, and were a lot nicer. It is an old hotel and i don't think the weather makes the property look a little weathered. Also, the pictures on the internet make the room look huge, which are not; they dinkyGenuine Expedia guest review
Good hotelGenuine Hotels.com guest review
It was a last minute booking that was relatively cheap. Overall, no complaints. Good breakfast. Clean room. Nice staff.Genuine Hotels.com guest review
"Overnight Stay during move-out process"
Very reasonably priced hotel with very basic room set up. However, the 2 most important criteria - a comfortable bed and shower - were not acceptable. Mattress was hard - and the bed spread was worn looking and torn. Really old television with poor picture quality. Internet connection was not available.Genuine Expedia guest review
"Good location to shopping"
We often stay at Shilo Inns when traveling. Your desk personnel are always warm and friendly which we enjoy. This property in Tigard, Oregon is not looking very well inside with stains on carpet and old dark colors in main areas. The heating pipes creaked pretty much all night on the third floor, so maybe we got two hours of sleep! Not very restful […] The advertised continental breakfast is usually stocked with a do it yourself waffle making station and variety of fresh fruit. This property didn't have much to call a breakfast starter. We liked the yogurt in the fridge. Suggestion at check in, you could ask how many of guest party would like to try the Continental Breakfast? You can be better prepared for them to try it! Thanks! Read moreGenuine Hotels.com guest review
"very poor service"
It was hard to find this place and did not have a lot of parking, the receptionits was kind of rude... Will not stay there anymore...Genuine Hotels.com guest review
"Great value. Better than expected"
Super close to Washington Square Mall. Best value in the area. Better quality facility and service than we expected. we will be back for sure.Genuine Expedia guest review
"Would not stay here again"
Man at the front desk was rude and actually left the desk to go outside and smoke knowing we were waiting to check in. He was of no help at all regarding our confirmed reservation. Said he couldn't find it on his computer and was not willing to help us figure out why. He said we would have to figure it out. Not willing to call, check the fax, or look […] up the confirmation number. BAD SERVICE!! "Free" breakfast was awful! We ended up finding someplace else to eat. Room run down. Read moreGenuine Hotels.com guest review
"It was a Good Night"
Nothing really wrong with this Shilo Inn. Honestly thought it would be better, after nearly 20 years of boycotting Mr. Hemstreet. If I have business in the area again, I may consider it because it is a known factor now.Genuine Hotels.com guest review
like sleeping on a slab.Genuine Hotels.com guest review
Worst Shilo inn ever!Genuine Hotels.com guest review
Pleasant staff - had all the conveniences for a quick overnight stop.Genuine Hotels.com guest review
The staff was super friendly, the room was pretty clean except the hairs on the comforter and the big stain on the seat of the chair. The pillow was so hard and the bed very lumpy, which left me very tired from the terrible nights sleep. The part that really grossed me out was the comforter had long black hairs on the it, so I knew they were not ours […] as I have short blonde hair and my husband has super short black. Read moreGenuine Expedia guest review
"convenient to Wash Sq. and Beaverton"
a/c unit was loud and obnoxious, ran all night long. Pillows were flat and must have been run through a grape press. Property is old and tired but cheap night sleep is why I picked it and served the purpose. No real surprises.Genuine Hotels.com guest review
"facility needs better upkeep"
front desk not too frendly, reception area very small to accomodate more than 4 personsGenuine Expedia guest review
"Convenient location, met expectations"
I was surprised how functional the room was, compared to spending the next night at a much fancier, more expensive hotel.Genuine Expedia guest review
"Old, but comfortable"
The hotel is old and in need of updating. The room was clean and comfortable and the staff was helpful. Breakfast was adequate, but bring your own fruit. It is very close to Washington Square Mall (which is what I wanted) and the highway. I would definitely stay there again, especially for the price.Genuine Hotels.com guest review
"Good for what it is."
Staff when I checked wasn't the nicest, wasn't rude though. Room was good, not to fancy but not to dull. I may have ended up with a king suite instead of a queen, I'm not complaining though. Overall a good place to lay your head for the night.Genuine Hotels.com guest review
The bed was very uncomfortable. The furniture in the room was hard and very difficult to sit in for very long. The room was clean and so were the facilities. It was quiet, which was nice For the price it was not bad, but an upgrade to the mattresses would make a huge difference.Genuine Expedia guest review
"it is starting to show it's age, could use TLC"
The hotel is ok, it just needs to be updated. The elevator makes a LOT of noise, kinda worrisome. Not a bad place for the age of the hotelGenuine Expedia guest review
"Stayed in better hotel for less cost"
Room smelled like old tobacco bathroom was clean but it was crampedGenuine Expedia guest review
The first impression when you drive in is of plastic chairs right in the front with smokers sitting around, a shirtless tattoed man, sort of distasteful, watching everyone arrive. Not a good first impression. Front desk workers very nice.Genuine Hotels.com guest review
The staff was very nice. However, the air conditioner barely kept the room cool even though it was on all night. The bed was horribly uncomfortable.Genuine Expedia guest review
"Shilo Inn Washington Square needs updating"
Room smelled and bed sagged badly - checked out early to move to another hotel because we couldn't sleep with the refrigerator running so loudlyGenuine Expedia guest review
the place was a dump. rooms are too small, outdated, bad linensGenuine Hotels.com guest review
"Conveniet to Washington Square"
filthy stained carpets in room, old food on furntiture. They do not have any idea on how to clean a room.Genuine Expedia guest review
"nothing too impressive for the price"
Cons: Room was small. TV was very old and also small. Bed only had two pillows. Hotel rather noisy. Not woth the $95 price tag. Pros: Decent continental breakfast. Rooms were clean. Was close to shopping, restaurants, and I-217. Walking distance to 7-11 and gas stations.Genuine Hotels.com guest review
"Short stay in Portland for a wedding."
The hotel staff was extremely pleasant and helpful. The hotel and rooms is dated and a little worn, but the rooms were clean and quiet. Was well worth what we paid to spend the night.Genuine Expedia guest review
"what a deal!"
Although, I thought the complimentary breakfast was fair...everything else was better than expected for the price. I really feel that it was quite a bargain, especially when there were only 4 hotels with rooms in the entire Portland area. Next time, there is a very good chance that we will stay here again (without the rest of the team) and save the […] extra cash! Oh, BTW, the staff was super friendly and knowledgeable. We arrived at 10pm and there was a crowd-super efficient! Thanks Shilo. Read moreGenuine Hotels.com guest review
It served it's purpose. Elevator was broken, on and off throughout stay. Staff was ambivalent at best. Good freeway location, good if you want to be close to the mall. Sketchy neighborhood. Saw three drunk guys leave a pole standing in the middle of the intersection at 1 am, told the clerk about it, not a lot of urgency behind it.Genuine Hotels.com guest review
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