"Hotel is in dire need of refurbishment"
I was very disappointed. The hotel is old, smells old, needs to be updated and cleaned. For a difference of $10 more I moved to another hotel the next evening which was like a brand new mansion compared to the room at this hotel. Too bad, as I always depended on Shilo Inns to be above this level of property. I'm not quite sure it really deserves 2 stars, […] however, the staff at the front desk different both at check in and check out were very pleasureable and easy to work with. Read moreGenuine Hotels.com guest review
While the staff was very friendly and helpful there were some unpleasant conditions. The lobby smelled strongly of cigarette smoke and I listened to a whining and scratching dog in the room next door. Good location next to the mall and very quiet other than the noisy dog.Genuine Hotels.com guest review
"Great value--close to Washington Square Mall"
Clean room and bathroom--great value for the price. Shilo Inn Tigard was $100 less per night than my other option, which was only about 1/2 mile closer to my destination near Washington Square Mall. Helpful night staff; good service; comfortable bed for one. Parking lot was empty enough to handle my truck and trailer. Room is small and dated, but clean […] and had everything I needed. I would stay here again. Read moreGenuine Hotels.com guest review
Room was cramped and dated.Genuine Hotels.com guest review
I have stayed in hotels priced about the same, and were a lot nicer. It is an old hotel and i don't think the weather makes the property look a little weathered. Also, the pictures on the internet make the room look huge, which are not; they dinkyGenuine Expedia guest review
Good hotelGenuine Hotels.com guest review
It was a last minute booking that was relatively cheap. Overall, no complaints. Good breakfast. Clean room. Nice staff.Genuine Hotels.com guest review
"Overnight Stay during move-out process"
Very reasonably priced hotel with very basic room set up. However, the 2 most important criteria - a comfortable bed and shower - were not acceptable. Mattress was hard - and the bed spread was worn looking and torn. Really old television with poor picture quality. Internet connection was not available.Genuine Expedia guest review
"Good location to shopping"
We often stay at Shilo Inns when traveling. Your desk personnel are always warm and friendly which we enjoy. This property in Tigard, Oregon is not looking very well inside with stains on carpet and old dark colors in main areas. The heating pipes creaked pretty much all night on the third floor, so maybe we got two hours of sleep! Not very restful […] The advertised continental breakfast is usually stocked with a do it yourself waffle making station and variety of fresh fruit. This property didn't have much to call a breakfast starter. We liked the yogurt in the fridge. Suggestion at check in, you could ask how many of guest party would like to try the Continental Breakfast? You can be better prepared for them to try it! Thanks! Read moreGenuine Hotels.com guest review
"very poor service"
It was hard to find this place and did not have a lot of parking, the receptionits was kind of rude... Will not stay there anymore...Genuine Hotels.com guest review
"Great value. Better than expected"
Super close to Washington Square Mall. Best value in the area. Better quality facility and service than we expected. we will be back for sure.Genuine Expedia guest review
"Would not stay here again"
Man at the front desk was rude and actually left the desk to go outside and smoke knowing we were waiting to check in. He was of no help at all regarding our confirmed reservation. Said he couldn't find it on his computer and was not willing to help us figure out why. He said we would have to figure it out. Not willing to call, check the fax, or look […] up the confirmation number. BAD SERVICE!! "Free" breakfast was awful! We ended up finding someplace else to eat. Room run down. Read moreGenuine Hotels.com guest review
"It was a Good Night"
Nothing really wrong with this Shilo Inn. Honestly thought it would be better, after nearly 20 years of boycotting Mr. Hemstreet. If I have business in the area again, I may consider it because it is a known factor now.Genuine Hotels.com guest review
like sleeping on a slab.Genuine Hotels.com guest review
Worst Shilo inn ever!Genuine Hotels.com guest review
Pleasant staff - had all the conveniences for a quick overnight stop.Genuine Hotels.com guest review
The staff was super friendly, the room was pretty clean except the hairs on the comforter and the big stain on the seat of the chair. The pillow was so hard and the bed very lumpy, which left me very tired from the terrible nights sleep. The part that really grossed me out was the comforter had long black hairs on the it, so I knew they were not ours […] as I have short blonde hair and my husband has super short black. Read moreGenuine Expedia guest review
"convenient to Wash Sq. and Beaverton"
a/c unit was loud and obnoxious, ran all night long. Pillows were flat and must have been run through a grape press. Property is old and tired but cheap night sleep is why I picked it and served the purpose. No real surprises.Genuine Hotels.com guest review
"facility needs better upkeep"
front desk not too frendly, reception area very small to accomodate more than 4 personsGenuine Expedia guest review
"Convenient location, met expectations"
I was surprised how functional the room was, compared to spending the next night at a much fancier, more expensive hotel.Genuine Expedia guest review
"Old, but comfortable"
The hotel is old and in need of updating. The room was clean and comfortable and the staff was helpful. Breakfast was adequate, but bring your own fruit. It is very close to Washington Square Mall (which is what I wanted) and the highway. I would definitely stay there again, especially for the price.Genuine Hotels.com guest review
"Good for what it is."
Staff when I checked wasn't the nicest, wasn't rude though. Room was good, not to fancy but not to dull. I may have ended up with a king suite instead of a queen, I'm not complaining though. Overall a good place to lay your head for the night.Genuine Hotels.com guest review
The bed was very uncomfortable. The furniture in the room was hard and very difficult to sit in for very long. The room was clean and so were the facilities. It was quiet, which was nice For the price it was not bad, but an upgrade to the mattresses would make a huge difference.Genuine Expedia guest review
"it is starting to show it's age, could use TLC"
The hotel is ok, it just needs to be updated. The elevator makes a LOT of noise, kinda worrisome. Not a bad place for the age of the hotelGenuine Expedia guest review
"Stayed in better hotel for less cost"
Room smelled like old tobacco bathroom was clean but it was crampedGenuine Expedia guest review
The first impression when you drive in is of plastic chairs right in the front with smokers sitting around, a shirtless tattoed man, sort of distasteful, watching everyone arrive. Not a good first impression. Front desk workers very nice.Genuine Hotels.com guest review
The staff was very nice. However, the air conditioner barely kept the room cool even though it was on all night. The bed was horribly uncomfortable.Genuine Expedia guest review
"Shilo Inn Washington Square needs updating"
Room smelled and bed sagged badly - checked out early to move to another hotel because we couldn't sleep with the refrigerator running so loudlyGenuine Expedia guest review
the place was a dump. rooms are too small, outdated, bad linensGenuine Hotels.com guest review
"Conveniet to Washington Square"
filthy stained carpets in room, old food on furntiture. They do not have any idea on how to clean a room.Genuine Expedia guest review
"nothing too impressive for the price"
Cons: Room was small. TV was very old and also small. Bed only had two pillows. Hotel rather noisy. Not woth the $95 price tag. Pros: Decent continental breakfast. Rooms were clean. Was close to shopping, restaurants, and I-217. Walking distance to 7-11 and gas stations.Genuine Hotels.com guest review
"Short stay in Portland for a wedding."
The hotel staff was extremely pleasant and helpful. The hotel and rooms is dated and a little worn, but the rooms were clean and quiet. Was well worth what we paid to spend the night.Genuine Expedia guest review
"what a deal!"
Although, I thought the complimentary breakfast was fair...everything else was better than expected for the price. I really feel that it was quite a bargain, especially when there were only 4 hotels with rooms in the entire Portland area. Next time, there is a very good chance that we will stay here again (without the rest of the team) and save the […] extra cash! Oh, BTW, the staff was super friendly and knowledgeable. We arrived at 10pm and there was a crowd-super efficient! Thanks Shilo. Read moreGenuine Hotels.com guest review
It served it's purpose. Elevator was broken, on and off throughout stay. Staff was ambivalent at best. Good freeway location, good if you want to be close to the mall. Sketchy neighborhood. Saw three drunk guys leave a pole standing in the middle of the intersection at 1 am, told the clerk about it, not a lot of urgency behind it.Genuine Hotels.com guest review
"Past reviews were right: DONT STAY HERE!!!"
To start off, we arrived with firetrucks in the parking lot. Person at the counter (very rude) said it was nothing. Come to find out it was an issue with the elevators (burning smell lasted 2 days) and "they would be fixed shortly". No elevators for 2 whole days we stayed out of 3. Our team coach got stuck on one of them for over 15 mins. Oh, did I […] say that out room was on the 2nd floor and lugging a cooler back and forth twice a day (up & down those stairs) got a old. Not to mention the ice machine was out all 3 days (that was another BIGGIE BS issue from the front counter person. THEN the smoke alarm in one of our teams room when off, 20 mins for the counter staff to arrive and climb on the bed in her shoes to pull if off the wall to "fix it. Building is very old, smells OLD and the counter help was rude, non-caring and not very professional. I don't know how HOTEL>COM keeps listing them. My wife has stayed 2 times over this last yr. It will not happen EVER AGAIN... spend the extra $10 and be more comfortable somewhere else. SHILO needs a re-vamp in their mgmt. and priorities of building maintenance. Read moreGenuine Hotels.com guest review
"close to most softball fields"
Was not impressed the elevator didn't work, the ice machine stopped working. My daughter's room the smoke detector was beeping so the front desk person just disconnected it, they didn't replace the battery. The front desk staff was rude.Genuine Hotels.com guest review
Staff was very friendly and helpful. Hotel was on the older side. The bed was very comfortable. It is very conveniently located.Genuine Hotels.com guest review
"Light sleeper? Don't do it.."
The ice machine didn't work, the free wifi never connected on my phone, and there were very thin walls. We could hear bits of conversations while walking down the hallway, and people snoring in the room directly above ours. The bed was comfortable enough, and I loved the pillows. So, if you're not a light sleeper it's not a bad little hotel.Genuine Expedia guest review
"Staff Fine. Place is a dump"
Carpet had stains everywhere. Linens not clean. Holes in the comforter. Not pinholes mind you - but five holes about the size of a quarter. Throw it out already. The staff was friendly and nice. Lastly there is no pool. Hotels.com says there is a pool. Repeat: There is NO pool. There is a hot tub/spa.Genuine Hotels.com guest review
The location proximity for the Washington square and other stores are appealing. The room was quiet considering the closeness with the freeway. The room was small but had microwave oven, refrigerator, coffee maker and TV. The Cable TV was old tube type and needthe receptione was not good. It need to be upgraded to the digital flat screen TV. The free […] continental breakfast was good enough. But the room have to have more table and chaires. Read moreGenuine Expedia guest review
It's more like a motel. Awful smell outside and inside the room. Holes in the comforter. The TV is so old.Genuine Expedia guest review
"Less than sufficient"
Hotel smells of stale smoke even though it is a non-smoking facility. Bed is rock hard with virtually non-existent pillows. The entire place seems dingy and dull. Breakfast is mediocre at best.Genuine Hotels.com guest review
the rooms are small. The TV was not plugged in. There is a hole in the carpet under the sink. The carpet was not vacuumed well especially around the edges. Noted many areas of the hotel that need repair and upkeep.Genuine Hotels.com guest review
Rates are the best. The hotel is dated (early 80's), but very clean and in a great location.Genuine Hotels.com guest review
Enjoyed my stay, although beds could be not as hard.Genuine Hotels.com guest review
the quality of the room was what i was expecting for the price range. it was easy to find and access to and from the freeway was convenient and it was close to some of the specialty food stores and mall.Genuine Expedia guest review
"Save me from the rain"
Meet my basic need.Genuine Hotels.com guest review
Everything needed for a short stay.Genuine Hotels.com guest review
"Nice but needs updating"
Good. Hotel needs updating to come out of the 80's with the decor.Genuine Hotels.com guest review
First impression was two people standing outside smoking like you see at a bar. Automatic front door sounded like it was going to fall off its tracks. Don't think I would stay there again.Genuine Hotels.com guest review
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