All hotels in Tigard, Oregon, United States of America
1 room, 2 adults
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10830 SW Greenburg Rd, Tigard, OR, 97223, United States of America, ‏‎800-491-6126
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3.0 / 5Good

Score breakdown (from 158 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.5
  • Comfort
    3.0
  • Condition
    2.8
  • Neighborhood
    3.4
4.0 / 5Excellent
"Comfortable Room at a Decent Price"
Booked our hotel room at the last minute for an unexpected and quick trip to the Portland area. The Shilo Inn fit our needs well and the price provided excellent value compared to other options. The rooms are small-ish but the bed was comfortable and the complimentary breakfast matched or beat similar experiences at other chains. We would plan to stay again.
Genuine Expedia guest review
Response by Washington Square Hotel
Thank you for your review and for being a valued Shilo guest. I sincerely appreciate your recognizing our special brand of “Affordable Excellence”. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Mar 10, 2014
Robert
US
2.0 / 5Fair
"Hotel is in dire need of refurbishment"
I was very disappointed. The hotel is old, smells old, needs to be updated and cleaned. For a difference of $10 more I moved to another hotel the next evening which was like a brand new mansion compared to the room at this hotel. Too bad, as I always depended on Shilo Inns to be above this level of property. I'm not quite sure it really deserves 2 stars, however, the staff at the front desk different both at check in and check out were very pleasureable and easy to work with.
Genuine Hotels.com guest review
1 night business trip Feb 27, 2014
Rena Harrs
US
2.0 / 5Fair
While the staff was very friendly and helpful there were some unpleasant conditions. The lobby smelled strongly of cigarette smoke and I listened to a whining and scratching dog in the room next door. Good location next to the mall and very quiet other than the noisy dog.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
Nancy
US
5.0 / 5Outstanding
"Great value--close to Washington Square Mall"
Clean room and bathroom--great value for the price. Shilo Inn Tigard was $100 less per night than my other option, which was only about 1/2 mile closer to my destination near Washington Square Mall. Helpful night staff; good service; comfortable bed for one. Parking lot was empty enough to handle my truck and trailer. Room is small and dated, but clean and had everything I needed. I would stay here again.
Genuine Hotels.com guest review
1 night trip Jan 21, 2014
A Traveler
US
2.0 / 5Fair
Very dated, very old, was expecting this to be a decent Shilo Inn. I talked to a friend who lives in Portland, his comment to me was, "your staying in that old rat hole?" Will NOT stay here again.
Genuine Expedia guest review
Response by Washington Square Hotel
Thank you for your review. I sincerely apologize that your stay did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
Other trip Jan 10, 2014
A Traveler
US
2.0 / 5Fair
"Older Hotel not up to Shilo Standards."
The entire hotel was clean, Bed was old and very hard and uncomfortable. Coffee maker in room allowed for 1 cup of regular coffee for two adults. Continental Breakfast was very sparse at 0830 in the morning. Will not stay there again.
Genuine Expedia guest review
Other trip Dec 12, 2013
A Traveler
US
3.0 / 5Good
"Tournament Stay"
Room was cramped and dated.
Genuine Hotels.com guest review
3 night trip Aug 15, 2013
A Traveler
US
3.0 / 5Good
I have stayed in hotels priced about the same, and were a lot nicer. It is an old hotel and i don't think the weather makes the property look a little weathered. Also, the pictures on the internet make the room look huge, which are not; they dinky
Genuine Expedia guest review
Other trip Nov 19, 2013
George
US
4.0 / 5Excellent
"Visit"
Good hotel
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
Bill
US
4.0 / 5Excellent
"Nice hotel"
It was a last minute booking that was relatively cheap. Overall, no complaints. Good breakfast. Clean room. Nice staff.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2013
A Traveler
US
2.0 / 5Fair
"Overnight Stay during move-out process"
Very reasonably priced hotel with very basic room set up. However, the 2 most important criteria - a comfortable bed and shower - were not acceptable. Mattress was hard - and the bed spread was worn looking and torn. Really old television with poor picture quality. Internet connection was not available.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
2.0 / 5Fair
"Good location to shopping"
We often stay at Shilo Inns when traveling. Your desk personnel are always warm and friendly which we enjoy. This property in Tigard, Oregon is not looking very well inside with stains on carpet and old dark colors in main areas. The heating pipes creaked pretty much all night on the third floor, so maybe we got two hours of sleep! Not very restful The advertised continental breakfast is usually stocked with a do it yourself waffle making station and variety of fresh fruit. This property didn't have much to call a breakfast starter. We liked the yogurt in the fridge. Suggestion at check in, you could ask how many of guest party would like to try the Continental Breakfast? You can be better prepared for them to try it! Thanks!
Genuine Hotels.com guest review
1 night trip Sep 21, 2013
Phil C
US
1.0 / 5Poor
"very poor service"
It was hard to find this place and did not have a lot of parking, the receptionits was kind of rude... Will not stay there anymore...
Genuine Hotels.com guest review
1 night business trip Sep 24, 2013
A Traveler
US
4.0 / 5Excellent
"Great value. Better than expected"
Super close to Washington Square Mall. Best value in the area. Better quality facility and service than we expected. we will be back for sure.
Genuine Expedia guest review
Other trip Sep 23, 2013
Cameron
US
2.0 / 5Fair
"Would not stay here again"
Man at the front desk was rude and actually left the desk to go outside and smoke knowing we were waiting to check in. He was of no help at all regarding our confirmed reservation. Said he couldn't find it on his computer and was not willing to help us figure out why. He said we would have to figure it out. Not willing to call, check the fax, or look up the confirmation number. BAD SERVICE!! "Free" breakfast was awful! We ended up finding someplace else to eat. Room run down.
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
Dissapointed
US
3.0 / 5Good
"It was a Good Night"
Nothing really wrong with this Shilo Inn. Honestly thought it would be better, after nearly 20 years of boycotting Mr. Hemstreet. If I have business in the area again, I may consider it because it is a known factor now.
Genuine Hotels.com guest review
1 night business trip Aug 23, 2013
Gregg
US
1.0 / 5Poor
like sleeping on a slab.
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
A Traveler
US
1.0 / 5Poor
"Very disappointing"
Worst Shilo inn ever!
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2013
A Traveler
US
4.0 / 5Excellent
Pleasant staff - had all the conveniences for a quick overnight stop.
Genuine Hotels.com guest review
1 night trip Aug 21, 2013
A Traveler
US
3.0 / 5Good
"Shilo Inn"
The staff was super friendly, the room was pretty clean except the hairs on the comforter and the big stain on the seat of the chair. The pillow was so hard and the bed very lumpy, which left me very tired from the terrible nights sleep. The part that really grossed me out was the comforter had long black hairs on the it, so I knew they were not ours as I have short blonde hair and my husband has super short black.
Genuine Expedia guest review
Other trip Aug 24, 2013
Mary
US
2.0 / 5Fair
"convenient to Wash Sq. and Beaverton"
a/c unit was loud and obnoxious, ran all night long. Pillows were flat and must have been run through a grape press. Property is old and tired but cheap night sleep is why I picked it and served the purpose. No real surprises.
Genuine Hotels.com guest review
1 night trip Aug 21, 2013
Steve
US
2.0 / 5Fair
"facility needs better upkeep"
front desk not too frendly, reception area very small to accomodate more than 4 persons
Genuine Expedia guest review
Other trip Aug 19, 2013
Louis
US
4.0 / 5Excellent
"Convenient location, met expectations"
I was surprised how functional the room was, compared to spending the next night at a much fancier, more expensive hotel.
Genuine Expedia guest review
Other trip Aug 19, 2013
A Traveler
US
4.0 / 5Excellent
"Old, but comfortable"
The hotel is old and in need of updating. The room was clean and comfortable and the staff was helpful. Breakfast was adequate, but bring your own fruit. It is very close to Washington Square Mall (which is what I wanted) and the highway. I would definitely stay there again, especially for the price.
Genuine Hotels.com guest review
3 night trip Aug 9, 2013
A Traveler
US
4.0 / 5Excellent
"Good for what it is."
Staff when I checked wasn't the nicest, wasn't rude though. Room was good, not to fancy but not to dull. I may have ended up with a king suite instead of a queen, I'm not complaining though. Overall a good place to lay your head for the night.
Genuine Hotels.com guest review
1 night business trip Aug 9, 2013
Laura
US
3.0 / 5Good
"Uncomfortable room"
The bed was very uncomfortable. The furniture in the room was hard and very difficult to sit in for very long. The room was clean and so were the facilities. It was quiet, which was nice For the price it was not bad, but an upgrade to the mattresses would make a huge difference.
Genuine Expedia guest review
Other trip Aug 9, 2013
David
US
3.0 / 5Good
"it is starting to show it's age, could use TLC"
The hotel is ok, it just needs to be updated. The elevator makes a LOT of noise, kinda worrisome. Not a bad place for the age of the hotel
Genuine Expedia guest review
Other trip Aug 4, 2013
Peggy
US
2.0 / 5Fair
"Stayed in better hotel for less cost"
Room smelled like old tobacco bathroom was clean but it was cramped
Genuine Expedia guest review
Other trip Jul 31, 2013
galnpdx
US
4.0 / 5Excellent
"Convenient location"
The first impression when you drive in is of plastic chairs right in the front with smokers sitting around, a shirtless tattoed man, sort of distasteful, watching everyone arrive. Not a good first impression. Front desk workers very nice.
Genuine Hotels.com guest review
3 night trip with friends Jul 25, 2013
cjfostersmith
US
2.0 / 5Fair
"Disappointing stay"
The staff was very nice. However, the air conditioner barely kept the room cool even though it was on all night. The bed was horribly uncomfortable.
Genuine Expedia guest review
Other trip Jul 29, 2013
Lori
US
2.0 / 5Fair
"Shilo Inn Washington Square needs updating"
Room smelled and bed sagged badly - checked out early to move to another hotel because we couldn't sleep with the refrigerator running so loudly
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
1.0 / 5Poor
the place was a dump. rooms are too small, outdated, bad linens
Genuine Hotels.com guest review
4 night trip Jul 22, 2013
A Traveler
US
2.0 / 5Fair
"Conveniet to Washington Square"
filthy stained carpets in room, old food on furntiture. They do not have any idea on how to clean a room.
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
US
2.0 / 5Fair
"nothing too impressive for the price"
Cons: Room was small. TV was very old and also small. Bed only had two pillows. Hotel rather noisy. Not woth the $95 price tag. Pros: Decent continental breakfast. Rooms were clean. Was close to shopping, restaurants, and I-217. Walking distance to 7-11 and gas stations.
Genuine Hotels.com guest review
1 night trip Jul 19, 2013
sara
US
3.0 / 5Good
"Short stay in Portland for a wedding."
The hotel staff was extremely pleasant and helpful. The hotel and rooms is dated and a little worn, but the rooms were clean and quiet. Was well worth what we paid to spend the night.
Genuine Expedia guest review
Other trip Jul 8, 2013
A Traveler
US
5.0 / 5Outstanding
"what a deal!"
Although, I thought the complimentary breakfast was fair...everything else was better than expected for the price. I really feel that it was quite a bargain, especially when there were only 4 hotels with rooms in the entire Portland area. Next time, there is a very good chance that we will stay here again (without the rest of the team) and save the extra cash! Oh, BTW, the staff was super friendly and knowledgeable. We arrived at 10pm and there was a crowd-super efficient! Thanks Shilo.
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
dosghias
US
3.0 / 5Good
"Meh"
It served it's purpose. Elevator was broken, on and off throughout stay. Staff was ambivalent at best. Good freeway location, good if you want to be close to the mall. Sketchy neighborhood. Saw three drunk guys leave a pole standing in the middle of the intersection at 1 am, told the clerk about it, not a lot of urgency behind it.
Genuine Hotels.com guest review
2 night trip Jun 14, 2013
JDR
US
2.0 / 5Fair
"Past reviews were right: DONT STAY HERE!!!"
To start off, we arrived with firetrucks in the parking lot. Person at the counter (very rude) said it was nothing. Come to find out it was an issue with the elevators (burning smell lasted 2 days) and "they would be fixed shortly". No elevators for 2 whole days we stayed out of 3. Our team coach got stuck on one of them for over 15 mins. Oh, did I say that out room was on the 2nd floor and lugging a cooler back and forth twice a day (up & down those stairs) got a old. Not to mention the ice machine was out all 3 days (that was another BIGGIE BS issue from the front counter person. THEN the smoke alarm in one of our teams room when off, 20 mins for the counter staff to arrive and climb on the bed in her shoes to pull if off the wall to "fix it. Building is very old, smells OLD and the counter help was rude, non-caring and not very professional. I don't know how HOTEL>COM keeps listing them. My wife has stayed 2 times over this last yr. It will not happen EVER AGAIN... spend the extra $10 and be more comfortable somewhere else. SHILO needs a re-vamp in their mgmt. and priorities of building maintenance.
Genuine Hotels.com guest review
3 night trip Jun 13, 2013
J & M
US
2.0 / 5Fair
"close to most softball fields"
Was not impressed the elevator didn't work, the ice machine stopped working. My daughter's room the smoke detector was beeping so the front desk person just disconnected it, they didn't replace the battery. The front desk staff was rude.
Genuine Hotels.com guest review
3 night trip Jun 13, 2013
A Traveler
US
3.0 / 5Good
"Convenient location"
Staff was very friendly and helpful. Hotel was on the older side. The bed was very comfortable. It is very conveniently located.
Genuine Hotels.com guest review
1 night business trip May 30, 2013
A Traveler
US
3.0 / 5Good
"Light sleeper? Don't do it.."
The ice machine didn't work, the free wifi never connected on my phone, and there were very thin walls. We could hear bits of conversations while walking down the hallway, and people snoring in the room directly above ours. The bed was comfortable enough, and I loved the pillows. So, if you're not a light sleeper it's not a bad little hotel.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
US
2.0 / 5Fair
"Staff Fine. Place is a dump"
Carpet had stains everywhere. Linens not clean. Holes in the comforter. Not pinholes mind you - but five holes about the size of a quarter. Throw it out already. The staff was friendly and nice. Lastly there is no pool. Hotels.com says there is a pool. Repeat: There is NO pool. There is a hot tub/spa.
Genuine Hotels.com guest review
1 night trip May 25, 2013
A Traveler
US
3.0 / 5Good
"Great Location"
The location proximity for the Washington square and other stores are appealing. The room was quiet considering the closeness with the freeway. The room was small but had microwave oven, refrigerator, coffee maker and TV. The Cable TV was old tube type and needthe receptione was not good. It need to be upgraded to the digital flat screen TV. The free continental breakfast was good enough. But the room have to have more table and chaires.
Genuine Expedia guest review
Other trip Apr 29, 2013
A Traveler
US
1.0 / 5Poor
"Wrong choice"
It's more like a motel. Awful smell outside and inside the room. Holes in the comforter. The TV is so old.
Genuine Expedia guest review
Other trip Apr 17, 2013
A Traveler
US
2.0 / 5Fair
"Less than sufficient"
Hotel smells of stale smoke even though it is a non-smoking facility. Bed is rock hard with virtually non-existent pillows. The entire place seems dingy and dull. Breakfast is mediocre at best.
Genuine Hotels.com guest review
1 night trip Feb 24, 2013
David
US
3.0 / 5Good
the rooms are small. The TV was not plugged in. There is a hole in the carpet under the sink. The carpet was not vacuumed well especially around the edges. Noted many areas of the hotel that need repair and upkeep.
Genuine Hotels.com guest review
1 night trip Jan 29, 2013
James
US
5.0 / 5Outstanding
Rates are the best. The hotel is dated (early 80's), but very clean and in a great location.
Genuine Hotels.com guest review
1 night trip Jan 7, 2013
Visiting nearby family
US
4.0 / 5Excellent
Enjoyed my stay, although beds could be not as hard.
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2012
A Traveler
US
3.0 / 5Good
"convenience"
the quality of the room was what i was expecting for the price range. it was easy to find and access to and from the freeway was convenient and it was close to some of the specialty food stores and mall.
Genuine Expedia guest review
Other trip Dec 5, 2012
mike
US
3.0 / 5Good
"Save me from the rain"
Meet my basic need.
Genuine Hotels.com guest review
2 night business trip Nov 22, 2012
A Traveler
US
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