"Port Angeles, Washington"
Stayed at the Red Lion overnight while waiting to cross on ferry to Victoria Canada. The hotel was very clean, had wonderful views of the Straight of San Juan De Fuca. The town of Port Angeles was welcoming with many restaurants, gas, stores to shop. Additionally, the views of the Olympic mountain range was outstanding. The only criticism is that even […] though only two floors, there was no elevator. Read moreGenuine Hotels.com guest review
The hotel rooms are old and dirty and very poorly maintained. Lot of outside noise could be heard in the rooms. Could not have a quite night's sleep. Only plus point is the location.Genuine Hotels.com guest review
"not so good!!!"
I was given a key for the top floor, like I paid for. I went 5 flights up carrying my suitcases, there were no valets or carriers, opened the door. The bed was unmade with underwear and cosmetics on it and someone was in the shower. How easy is it to get in someones room!!. I backed out quietly, went back the five flights, I contained my anger, and […] patiently asked for a room that was not occupied. Not so good at being nice right now, but was successful. She said she was sorry gave me another key, went back up the five flights, got another room. No one in it Good. However there was no soap at all either in the kitchen or bathroom. I wanted to wash up after my 5 hour drive, down I went to ask for soap. I went to the counter and tongue in cheek asked IS IT BECAUSE WE ARE AT THE OCEAN you don't keep soap in the rooms. Are we supposed to be dirty. Again they said sorry. Next morning I didn't want service in my room, and could not find a do not disturb sign, I called down to say that I didn't want to be disturbed, and they said I had to go down to the front office to get a sign! The screen door to the balcony was ripped and a cat was staying in the room on one side of my balconey, and he was yowling and guess what there was a puppy in the other room, who was in the other room on my other side, whinning because his owners went to dinner Now I went to happy hour, found a seat by the window, and was totally ignore for at least 45 min. Read moreGenuine Hotels.com guest review
Awful hotel! Would not stay there again!Genuine Hotels.com guest review
"Itty bitty living space"
Tiny little room for the money. Old, dingy and outdated. Customer service is great and the people are awesome! A little update on the building and bigger rooms and it would be a great place.Genuine Hotels.com guest review
Rooms were small, walls are paper thin... You could hear the people in the room next to ours. Crying kids... Won't stay again!!Genuine Hotels.com guest review
The first night back to our hotel they had not done our room. When they knocked to clean it, we said we would be out in 30 minutes and come back. We left before noon and returned in the evening with towels still on the floor, bed unmade, and not vacummed. When we called the manager they gave us new towels and made the bed, however, we needed soap, etc. […] Second day the room was fined, the third day no soaps again and not vacuumed which it needed because of sand. I went and asked for some soap. In the middle of the night one night the neighbors in the next room were arguing loudly, pounding on the door. I believe it was wee hours of the morning. Someone had already called the police. Then they left. The loud arguing continure for about 45 minutes when the police came again. When we contacted the desk to see if they could get this stopped they were trying to with their hotel people. Something like this should not be going on and on and on while we were tryin to get some sleep! I Read moreGenuine Hotels.com guest review
We were in bed when someone came banging on the door. It scared the heck out of me and my children. When I looked throw the peep hole it was some young guy with long hair wearing a baseball hat and another big guy behind him . I asked what they wanted and he said they had lots of complains about our room and to let him in. I told him how did I know […] he was an employee. He just kept yelling at me to let him in and I better let him in. So I called the front desk and a lady answered and said she didn't send anyone to our door and don't even know what I was talking about. So I called the police and my children were scared and crying. A few mins later they called back and this time it was a the night guy who stated he had sent those guys up to our room. He started yelling at me that we were making lot of noise and threaten to kick us out of the hotel. I told him they had made a mistake. I explained to him it was the room next to us because we were already in bed. He still continued to to be rude. You can say WE WILL NEVER STAY AT THIS PLACE AGAIN!!! Read moreGenuine Hotels.com guest review
The bed was shaped like a canoe curled up on both ends.Genuine Hotels.com guest review
"Make sure you book ocean view!"
I would not recommend the standard room. The window looks out to the corridor and parking lot. No AC in this hotel and our room was stuffy, but if you open the window, people are walking right by and looking in, so you have NO PRIVACY. I was disappointed in our room but the hotel restaurant was good and you can't beat the location.Genuine Hotels.com guest review
Room was very outdated. Paper thin walls. We could hear everyone around us. Hotel dinning was very understaffed but friendly.Genuine Hotels.com guest review
"Great beach location but....."
The Shilo Inn Seaside is right on the beach and probably gets lots of guests. Since our Hotels.com reservation had not been received yet by the hotel, we were turned away and told to come back later. Our room did not have air conditioning and the room was very warm - they do give you a fan. The TV is an analog dinosaur and the basic room we had was […] very small but clean. I would look elsewhere before staying here again. Read moreGenuine Hotels.com guest review
"What a major disappointment!"
I have seen the lobby, pool area at this hotel and was very impressed. I had also eaten at the restaurant which I had loved. Still like the restaurant, still like the lobby, but once you go behind the facade it is quite simply awful. The hallways are outside. The rugs have never been vacuumed. The room had no bedspread and few amenities. It did have […] shampoo, soap and the internet. It was noisy at night. We had literally banging on our door in the middle of the night. The message light blinked all night on the phone. The operator told me that someone had had the same problem last week but she had no idea of how to fix the problem. Read moreGenuine Hotels.com guest review
"Not what I expected this time..."
The bed was comfortable and the bathroom more spacious than in the larger suite we had last time we stayed at Shiloh Seaside. In this smaller room there was NO air conditioning or way to circulate air except to open the window that faced the walkway. The choice was to try and sleep in the stuffy room or leave the window open at night and listen to everyone […] walk by or risk someone crawling in. The Wi-Fi was so weak we couldn't connect our devices at all. Not the best experience. Read moreGenuine Hotels.com guest review
"Tiny room w/ tiny windows right on the beach"
The location of this hotel is great because it's right on the beach and you are within close walking distance to many things. The rooms shown in the photos on this hotels profile is not the room the I received. This hotel is set up where all the rooms at the back of the hotel have small windows facing exterior walkways that access all the rooms on that […] floor. This set up is noisy and requires you to keep your curtains closed at all times day or night to have any privacy. The hotel's front desk staff was young and unprofessional both when I checked in the evening and the next morning. Read moreGenuine Hotels.com guest review
Every thing was great but I do not think that the bed was a Queen. Overall a great place.Genuine Hotels.com guest review
"Do NOT Stay here"
Great location, but terrible hotel in need of gutting and renovation. Small, cramped, hot, and noisy. You may get a good rate, but it is not worth it.Genuine Hotels.com guest review
"We'll be back!"
Our experience at the Shilo Inn (Oceanfront) was close to perfect! Our ocean view room with a full kitchen was great. We were on the 3rd floor, two floors above the restaurant/lounge. If music noise bothers you, request a room on the 3rd floor or above and away from the restaurant. The noise didn't bother us. We enjoyed people watching and listening […] to the street performers from the balcony of our ocean view room. The views were amazing! The Shilo is central to everything downtown and right on the beach! Only three complaints: (1)The pool was too cold to swim in (the weather was mid-60s) and the jacuzzi was out of order. These things happen. Not really a big deal. (2) The breakfast buffet wasn't worth the amount we paid. We were both disappointed and decided to have brunch at another restaurant the next morning. (3) The staff in the hotel lobby could have been a bit friendlier. Overall, our experience was great and we will be back for sure :-) We had a swift check-in and check-out and enjoyed our time there immensely. Read moreGenuine Hotels.com guest review
Horrible service at front deskGenuine Hotels.com guest review
"trouble with locks"
We love Seaside and have stayed at the Shilo before..this time they were having trouble with the door locks. Our key cards didn't work so every time we wanted back in our room, the staff had to let us in. The system was down so it was an inconvenience but, we enjoyed our stay anyway..Genuine Hotels.com guest review
"Couldn't check out fast enough..."
When we checked in, there was another patron at the front desk who was (and had been) having problems getting into her room, so when we went up to ours, literally, minutes after checking in and couldn't get in either, we headed back to the front desk. We happened to run into the sole "on duty" desk clerk who radioed to the maintenance person to "fix […] another door." After getting into our room and trying to settle in for the night, we were disgusted to hear a "voiceless" dog barking from the room next to ours. It would bark or growl whenever it heard us moving around.... It sounded like a cross between a bark and wheezing noise. The pounding base from the floors below (club? bar?), the dog AND the people talking in the stairwell on the floors above and below us sounded as if all were sitting right in our room with us. (Thinly insulated walls? Windows? Floors?) It was the only hotel room that I've ever thought: "I can't get out of here fast enough!" Read moreGenuine Hotels.com guest review
"I dont think I'll do it again"
The hotel was probably quite stunning back in its day. And the lobby was really nice. The poor guy working the front desk was terrific but there was only one of him. When I checked in I was second in line. Got checked in and the room keys, went to get me stuff, and alas- the keys didn't work. Went back down to lobby (with all my stuff) and while i was […] setting it in a chair- 3 rude people cut in front of me. So I stood there for 45 minutes just to get new keys. Only one worked... Later on that evening my toilet overflowed... So I went downstairs and told the same guy (luckily I didnt have to stand in line again) Went back up to my room where the water was pouring out onto the carpet (about 8 feet from the toilet) So i started packing my things assuming they would move me. When the maintenance guy got there, he shut off the water, and told me to go get a new room assignment down stairs. I guess the water was going down into the kitchen- Ick!! So it was ok- But not a place I am likely to go again Read moreGenuine Hotels.com guest review
"Great location and Wonderful stay."
We booked 2 rooms and only one was ready for check in. It took almost 3 hours to get into the other room. That was my only gripe. Meanwhile we walked around seaside, went to beach and then had drinks during Happy Hour at the hotel. Rooms are a little tired looking, but clean. Ocean weather and high use is harder on furnishings, so we weren't concerned […] with neglect. It's right at the promenade and Lewis & Clark memorial. Pool and restaurant overlook ocean. Read moreGenuine Hotels.com guest review
Front desk service was awesome- Jake was great. Excellent location on the ocean front with a great view. The hot tub has a great view of the ocean and is open all night- a huge plus. The outside of the building could use a little TLC- the high salt from the ocean has taken its toll on the exterior in some spots, but the interior is very nice and clean. […] Housekeeping does a good job keeping things in proper order. I've always been satisfied with the service from the professionals working in both seaside Shilo locations- I've stayed at both and both experiences were beyond my expectations for the price point. The proximity to the local shops is great- you walk right out the door and have access to the main shop district as well as the beach- very good location. Read moreGenuine Hotels.com guest review
"Good Location but in need of renovation."
I would like to give a better review as room served its purpose... However, the Hotel was understaffed, our room was very very outdated , and a lot of the building, (crying out for a renovation). As for cleanliness, the bathroom was fine but the carpet felt icky. Fridge was also very loud... But location was prime, and suited us well.Genuine Hotels.com guest review
Perfect location, right on the beach and Broadway.Genuine Hotels.com guest review
"booked with hotels.com"
The man told me there was a couch with hide a bed and a bed the room i got was so tiny and only had 1 bed. Was very dissapointed. Hotel computers were down had to Waite in long line. They up graded us to a very nice room and also have us a discount. The stay was short but nice.Genuine Hotels.com guest review
"not really satisfied"
I requested full view of the beach, but we got a view of the roof top plus ocean horizon only. can't see the beach. they desk people said , no other room available. :(Genuine Hotels.com guest review
The hotel is right on the beach and promenade. They have a parking garage for all guests. The system was moving slow, but they were very friendly and got us checked in a quick as they could. The beds were comfortable. There was live entertainment in the restaurant, who know that the electric ukulele was so awesome.Genuine Hotels.com guest review
partial room w/loft was pretty cool room! I loved the little loft, but the view was really partial. Mostly I really liked the high ceiling. Major drawback though was lack of plug-in. didn't have plugs next to bed for cell phones. that was very disappointing.Genuine Hotels.com guest review
Uniforms in the hotel were scarce. Those that did wear them in the back were the dirties stained ones I had ever seen. Camel cigarettes hanging out a side pocket. Front desk was great. I didn't know who was an employee and who wasn't. I guess street clothes are acceptable here. Rooms with a view in the front are best. Silverware and dinnerware is scarce, […] bring paper plates. Parking is like gold. Once you find it, keep it and use the shilo shuttle. If you can put up with a minor uniform problem and a few other needed renovation repairs, then the location of this hotel is for you. Movies don't show up on your final checkout bill, but days later it gets deducted from your card. Pool is 24 hours and 2 free complimentary glasses of wine. Beach access is great. The other hotels are great, but this one is the closest to all the fun stuff. Read moreGenuine Hotels.com guest review
"Great price to quality ratio"
We like everything about this hotel: location, comfort, friendly staff, swimming pool. Restaurant was great, went there for both dinner and breakfast.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us and posting your comments on Expedia. I am so pleased to hear you enjoyed your stay and some of the many amenities we offer. We hope to see you again soon. Jennifer English General Manager
"Great place to stay"
Pool didnt have large towles just small 1's that didnt fit a normal size person.room looked not vacuumed.Great place to stay. Will come back n recommendGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us and posting your comments on Expedia. I will speak with our Housekeeping department in regards to vacuuming. We look forward to your return the next time you are in the area. Jennifer English General Manager
Place was just okay. Skimpy on pillows, towels, coffee. Rooms small, but that is expected close to the the beach. Location was great, right next to Lewis and Clark monument. Beautiful beach. We love Oregon.Genuine Hotels.com guest review
"Pretty view, but thats all."
I enjoyed the view from outside my delux double room's balcony, as well as the fireplace, and flat screen. Yet there wasn't anything else overtly spectacular about the stay. The shower's water temperature controls were reversed, and there were other things about the room that leaves something to be desired. All in all, I will be staying at another hotel […] when I next visit seaside. Read moreGenuine Hotels.com guest review
Loved the friendly service and room for mine and my kids stay for Mother's Day! Only complaint was the fireplace didn't work and I didn't care for the restaurant at all. I would definitely stay here again. Just eat somewhere else.Genuine Hotels.com guest review
"Close to beach"
Live music in lounge was nice, lobby nice & staff were great. The bed was uncomfortable. Rooms are older, it was noisy. Overall ok, but probably wont stay at that sight next time.Genuine Expedia guest review
"Right Next to the beach and downtown Seaside."
Fabulous all you can eat brunch! Nice to have a restaurant in the hotel. Staff was fantastic. Shilo please fix your pool and hot tub not very clean.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us and letting us know about your recent visit to the Seaside Oceanfront Shilo Resort. I appreciate your feedback regarding our pool and will address this immediately. We hope you stay here again the next time you are in the area. Jennifer English General Manager
"April Visit during heatwave"
Fantastic location on the beach and among the shops. Rooms don't have AC which is not a problem on the beach side but on the city side it gets really hot. There is no continental breakfast which is a bummer.Genuine Hotels.com guest review
The first night we were in a room that had a lot of noise coming from the room above (to the point of not being able to sleep). We voiced our concerns to Rick, who graciously moved us to another room that was on the top floor and the problem was solved.Genuine Hotels.com guest review
Loved. The area. And the staff were all exciteGenuine Hotels.com guest review
We had a great stay. Watch the sunset from our balcony Bed and pillows were very comfyGenuine Hotels.com guest review
"Loud music above the bar"
If you're planning to stay on a Saturday night be sure to request a room far far away from the bar, or you will spend the night hearing a feeling the pounding bass. The hotel was full and we could only be moved to one room which was even louder (and had a fantastic view of the hotel's venting system to boot!). We would have been able to get a discount […] on the room for the sleepless night had we not booked through hotels.com. Very unhappy. Read moreGenuine Hotels.com guest review
"Close to all shops and resturants"
It was awesome. We had a loft in our room with a partial view of the ocean. I spent most of my time there. Everybody was also very friendly. Would stay there againGenuine Hotels.com guest review
"Great stay overlooking the beach."
There was a room mixup and the staff quickly remedied the situationGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Mari, Thank you for staying with us and posting your comments on Expedia. We are so happy to hear that you enjoyed your stay and our staff provided you with excellent customer service. We hope to see you again the next time you are in the area. Jennifer English General Manager.
"Got charged 40 extra dollars...."
My stay was pretty good, going so good that ny boyfriend and i decided to stay another night. We called down to the hotel to get another night added to our bill, and they told us it was going to be 149.99 to stay again. We agreed, and just yesterday inoticed i got charged 189.99! Tried calling and got disconnected twice.. will give it another shot today! […] Not happy about this. Read moreGenuine Expedia guest review
"Won't stay here again"
We will never stay there again. The front desk people were nice but that is about all that was nice. The bed was lumpy and very uncomfortable but the sheets were nice. The room was kind of old and dumpy, coffee maker didn't work right and the coffee went all over the counter. We couldn't sleep because there were drunk teens running around all night […] yelling and slamming doors, there were lots of other people yelling at them to shut up. You could hear people through the wall of this hotel. They don't even give out courtesy clothing bags to put your dirty clothes in. For the price there are better choices out there. Read moreGenuine Hotels.com guest review
"Not a good stay : ("
We hardly slept at all due to band in the bar, people upstairs, people next to us. . . paper thin walls, could hear full conversations of people outside and in room next to us. Not to mention each shower, blow dryer, door closing or kids running outside the room were extremely noisy. Our goal for the night was to relax and get some much needed sleep […] away from the kids and we came home more tired than when we left : ( Seaside itself was good as usual but probably wont be staying at the Shilo again. Room was very stuffy and could not get it to cool down even after turning the thermostat to 55. Check in took forever as they don't let anyone actually check in until 4 pm so everyone is there at that time to check in because they wont do any earlier. My husband and I were there at 3 to check in and were told to come back at 4. We have never had such a late check in and lousy experience. Definitely not worth the price as there were cheaper hotels on the beach. Read moreGenuine Hotels.com guest review
Great location. The hotel is in OK condition. Great view from the balcony. Beds were not that comfortable. Sometimes it comes down to little things when you spend a lot of money. Kept running out of towels in the swimming area. No creamer packets for coffee in your room. Just things like that. But overall we had a good time.Genuine Hotels.com guest review
"hungry but happy"
Instead of the complimentary wine / beer offer at arrival, we would have liked a coupon toward the expensive breakfast. The housekeeping manager was all involved and sponateously ready to help us retrieve our kite, fabulous lady!!! Loft room windows were having a salt water haze, but the loft idea is an architect's gem.Genuine Hotels.com guest review
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