"You can do better...."
The room we stayed in was cramped and the bed was horrible. The staff was helpful and polite.Genuine Hotels.com guest review
"Peaceful and rewarding"
Great place to relax in listening to the roaring peaceful ocean sounds!Genuine Hotels.com guest review
"Shilo Inn's are the best."
I booked this night at the Shilo Inn Suites Hotel - Seaside Oceanfront, to avoid a miserable night in a less than desirable hotel up north. Between Hotels.com, and Lawrence (night mgr. @ Shilo), everything worked out to be splendid. Actually this stay was even better than we had expected. Thank you to all.Genuine Hotels.com guest review
"great location, ok hotel"
great room. our fireplace didn't work, but it was unseasonably warm so not a big deal. WAY too much chlorine in the hot tub and pool. my eyes burned for a whole day. that being said still a great stay with a great location.Genuine Hotels.com guest review
"Bad breakfast service"
Stay was good. The breakfast was horrible. The buffet was out of most of the food with an hour and a half left of breakfast service. There wasn't even milk or juice. It took 15 minutes to get more juice.Genuine Hotels.com guest review
Room was alot smaller than I thought it was going to bE. Plus they charged for an extra bed for my son which I thought was kind of ridiculous. Sugar for coffee was old and hars. Needs to be changed out more often. Also they charged me a pet fee. I understand doing a deposit bur charging extra just because a have a pet was dumb. So my $85 room turned […] into $110. Wasn't to happy I will be staying somewhere else the next time I go to Seaside. room was comfortable for how small it was. But the walls were paper thin. I expected more from the Shilo. Read moreGenuine Hotels.com guest review
"Weekend at the Shilo."
My family went for a weekend visit to Seaside. The Shilo was perfect in ever way. We will definitely stay again.!Genuine Hotels.com guest review
Room was small and outdated, comfort inn was same price and nicerGenuine Hotels.com guest review
"There are better places to stay in Seaside, OR."
Cons: When we arrived there were 3-4 people at the front desk, only one of which would help customers. He was very nice and doing his best to cover for the other two but their conversation was personal and they ignored the guests. He apologized for being so busy explained that the other two were "back room" employees but I saw them later working at […] the front desk. We got to our "oceanfront" room and it was a one bed room with a view of the outdoor walkway on the opposite side of the hotel from the ocean. I guess "oceanfront" meant the hotel was oceanfront, not the room. We ended up paying an extra $45 a night to get the room we reserved through hotels.com. The room that we finally got had a view of the ocean but the bottom half of the view was blocked by this weird outcropped roof from the first floor, I don't know how to explain that, so make sure if you stay here to ask for a 3rd or 4th floor room. Other than the young man that worked at the front desk, every other employee at the front desk was rude and demeaning, calling one member of our family "cute" when she asked a question. We were there for three days and had to get help accessing our room about four times because lock was having problems. Also on day two our card was turned off because they had us checking out that day instead of the next. Pros: The maintenance crew and the housekeeping crew were all incredibly nice and helpful. Read moreGenuine Hotels.com guest review
Amazing!! You have to book the room with ocean view! We had the executive suite with a kitchen! Everythkng was well stocked. Very clean room! Lawrence was awesome at the check in counter!! Thank you again!!Genuine Hotels.com guest review
"My first stay here, will be back!"
I had never stayed here before, but thought the hotel was very nice, however, the elevator system was lacking my standards. The elevator was super cold, only one of them was in working condition. We stayed on the 5th floor, with an elderly woman, and she couldn't use stairs, and the wait for the elevator, at times, was way longer then typical. The room […] was cozy, somewhat cramped, but it was enjoyable if you didn't need to walk around. The room was clean, the linens were crisp and clean, the chairs around the little table were very worn, but functional. Read moreGenuine Hotels.com guest review
Ocean front room. Nice room with kitchenette.Genuine Hotels.com guest review
"Can't beat the location"
My wife and I did a quick get away after Christmas. The view is the best and the full kitchen was very nice. The heater is vintage 60's and needs to be replaced. You could have either a full blast sauna or turn it off, so, we turned it off. The fire put out all the heat we needed. The staff in the kitchen were excellent. We will come back.Genuine Hotels.com guest review
Great location!Genuine Hotels.com guest review
Hotel service was not good, but we were happy about the stay.Genuine Hotels.com guest review
A bit pricy for a lumpy comforter and old tv with bad qualit. I guess I was expecting a nicer room. Staff was super friendly.Genuine Hotels.com guest review
"Lovely Thanksgiving Weekend"
My family went to Seaside and stayed at the Shilo Oceanfront and we had a wonderful time! The staff was friendlyand attentive, the room was perfect:Awesome view, toasty fireplace, kitchen with all working parts, and comfortable beds. We utilized the pool, sauna, steam sauna, and gym every day. The facility was 24 hour, so we could use it any time we […] pleased.We did not utilize the restaurant, but were generously offered free breakfast and a complimentary Happy hour drink upon our arrival. Nice! The whole place was nice and clean, and I would not hesitate to recommend the Shilo to anyone! I hope to get back soon:) Read moreGenuine Hotels.com guest review
"hotel ok, avoid the restaurant"
It was nice to have the beach so close, the hot tub was nice, pool had so much chlorine that I started choking as soon as I got in. They give you tickets for a hot continental breakfast which is awesome but the restaurant is horrible. The French toast was soggy and the sausage links were so burnt they were crunchy. Hotel was decent except for very cramped […] and poor insulation i was kept up both nights from people in other rooms doors slamming shut. Read moreGenuine Hotels.com guest review
"Get away at Seaside"
It was a great stay beuful. Beautiful weather walked along the beach and went shopping. Quaint little town. The hotel staff was very kind and helpful. The room had a beautiful view.Genuine Hotels.com guest review
"will go again"
loved the room and restaurant. One downfall is we stayed two nights a Thursday and Friday night. we were given a voucher for free breakfast buffet. We were told the buffet on Friday morning was a mini buffet and Saturday morning was a full buffet. So we chose to go on Saturday for the full buffet. When we got to the restaurant we were told the vouchers […] were not good for the weekends, only Monday through Friday morning mini buffets. Read moreGenuine Hotels.com guest review
"Room smelt bad"
Love the location. Hotel room smelt horrible. Had to leave door open all nightGenuine Expedia guest review
"Our 20th anniversary"
We had reservations for a regular room and they upgraded us to a deluxe suite at no extra charge. The staff was very friendly and accomodating. I highly recommend staying there.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Jill, Best Regards, Mike Willock
We had to be moved to another room because the gas fireplace was going off and on. The heater vent by the fireplace was rusty and looked like it had overheated a few times. In the new unit the fireplace was fine but the refrigerator was very loud so we had to unplug it when we went to bed.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Molly, Best Regards, Mike Willock
"Nice hotel next to the beach, but........"
We booked the hotel because of the non-smoking atmosphere. My granddaughter has asthma and I have been recovering from pneumonia. The view was beautiful - the balcony was great. The people next door were chain smokers! They were out on the balcony smoking - we could not even leave our sliding glass door open to catch the fresh air! We complained, but […] to no avail. We arrived around 7:30pm Friday night and were hungry. My husband and 2 grandkids went to the restaurant to order some food. They had to leave because after 8pm kids are not allowed in the restaurant. (bar attached I guess). So they ordered some food and brought it back to the room. They ordered fish and chips - which were RAW. Another trip to the restaurant to get our money back. We complained 4 times to the desk about the smoking. Nothing was done. We left early Sunday and the lady at the front desk was gracious enough to refund us one nights stay. We will not be back. Read moreGenuine Expedia guest review
Check in was a 20 min wait other then that it was fine. Love the pool!!!Genuine Expedia guest review
"Great location, nice room for price."
Overall good experience, although we couldn't get wi~fi in our room on the 4th floor (due to "internet problems" although we could get service in the lobby and restaurant) and we made several attempts to get the problem resolved with the front desk and the refrigerator also made noises all night. The view of the ocean was perfect and the food in the […] restaurant was good and the continental breakfast was good too. Read moreGenuine Expedia guest review
My husband an me came to the Shilo Inn for our 10year anniversary. The staff was very polite, room was beautiful we loved the view of the ocean an the warmth of the fireplace. We also enjoyed the pool,sauna ect. location was very nice to be in quick walking distance to shops and resturants. We enjoyed the free break fast! "very hardy BACON!!" will Be […] RETURNING TO THIS HOTEL AGIN IN THE FEATURE!!! Thank you agin, shilo inn suites hotel!. F.H. Lonneker Read moreGenuine Expedia guest review
Overall stay was average. Bed was somewhat comfy. Pool and fitness is open 24 hrs so thats a plus. Our second night stay we went to the store and came back to find out we were locked out of our room. They had changed the keys without informing us and when we went downstairs to let them know, we didnt get a reason as to why we were locked out.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear lacey8484, Best Regards, Mike Willock
"a weekend getaway"
it wasn't planned to stay at the shilo inn, but on the drive home from newport, we decided to stop and stay an additional night in seaside. the hotel location is amazing because it's literally directly on the beach. the staff was friendly and sweet, and check in was quick. our room was small but it had everything we needed for the night. it could really […] use a renovation though. and we could hear the people directly next to us and across the hall because the space between rooms is really small. also, past 9:00PM, the whole town is shut down, so plan to have dinner before then. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear tatiana, Best Regards, Mike Willock
Nicer than expected for the price! Short walk to anywhere you need to be! Complimentary glass of wine or beer.Genuine Hotels.com guest review
"Misleading, but nice!"
I booked an ocean front room for a romantic getaway with my girlfriend for the weekend. The hotel was advertised as ocean front, it was, but that is different the ocean view. Felt a bit misleading. Wish the hotel staff would of shared with us some of the local events happening. Regardless of these dissappointments we still had a good time.Genuine Hotels.com guest review
We did not get a room that was described in the reservation. No view, in an ajoining room, we could hear everything the people next to us were saying. Only good thing about hotel was the breakfest!Genuine Hotels.com guest review
Great place, nice pool friendly staff!Genuine Hotels.com guest review
"Great place to stay for our family."
Its an older hotel but you can't beat the location! The swimming pool was a plus for the kids. The hotel had a beautiful view of the ocean and the staff was very nice.Genuine Hotels.com guest review
Veterans holiday getaway. The only issue was the thin walls. I would recommend keeping this in mind when staying in a smaller off ocean view. We were outside shopping and at the ocean most of the time. The day we arrived the kitchen was closed until the dinner time. Everything else was great. Even got to see the Seahawks in the bar with free beer & […] wine. The day we left we had a free buffet breakfast. Amazing time!!! Read moreGenuine Hotels.com guest review
"Shilo in Seaside or"
We got there 11/9/14 and the front desk lady was not very friendly, we had a question so my husband called down to the front desk and again the same lady that checked us in was rude to my husband. The free breakfast was one of the worst breakfast Ive had, there was little to chose from. For what we paid for the room I expected much better service. The […] only good thing i can say is the room were updated but they only had double size beds. Unless I get a really good coupon i will not be staying here again. Read moreGenuine Hotels.com guest review
"Ok for the price."
The mattress needed to be replaced, my back is sore from sleeping on it. The room had no AC, The widows had to be opened to the hallway outside for ventilation.Genuine Hotels.com guest review
"Lobster dinner doogers"
We enjoyed ourselfs and we will do it againGenuine Hotels.com guest review
It was a decent place to stay! Nothing like the time shares next door but pretty good and great location for the beach and tourist shops. The comforters were pretty thin and there weren't scenes on any of the windows. They gave us all their comforters. Staff was great. there is a bar and restaurant. Bar open till like 1 which was fun.Genuine Hotels.com guest review
"Awesome beach front hotel"
I booked thru Expedia, and did not get everything I had asked for at the time of booking. But Anita Marie changed us to a king bed room . I did not get my ocean view like I had asked for neither did I get the top floor. Staff was great awesome personally very friendly. Restaurant has great food too. Would definitely recommend it: )Genuine Expedia guest review
"Bad room from hotel"
The room was looking over the parking lot, people would walk by. They were talking loud and you could hear into the room. I didn't like it, because I felt like someone would look into the room. I thought the swimming pool was small, the one that I saw on the internet looked larger. Overall it was nice to get away from some of the stress.Genuine Expedia guest review
I love shilo inn, no matter where i travel in the us i always ck to see if there is a Shilo inn & suites aval able for me to stay. The service that i receivd is great.Genuine Hotels.com guest review
I had a great stay. Very nice, comfortable, accommodations. 24 hr front desk service, 24 hour pool area indoors.Genuine Hotels.com guest review
"Great hotel and close to beach.."
We loved being able to swim at 2 in the morning. Fun place will stay again..Genuine Expedia guest review
"room with beach view"
got there had room with no beach view, ask if a room with ocean view was available had one at higher price but did have a military discount, got the room at a good price.Genuine Expedia guest review
"Very close to the beach"
Very close to the beach. Pool was open 24 hours.Was under the impression my room was going to have a fireplace and a bubble tub, but I guess it didn't.Genuine Expedia guest review
"Ocean front close to restaurants"
The only problem was with the beds. They are due for replacement and are too firm.Genuine Hotels.com guest review
"staff are great. bad experience in restaurant."
Ordered steak and salad in restaurant an ask for medium well done steak and steak was rare. Wife ordered fish and chips and the French fries were one solid chunk of dripping grease. Never seen French fries this greasy or limp in our lives. Waitress was awesome. Rooms have not been changed in 20 years except the added granite to counters and shower.This […] place needs some severe updating of the rooms. I'm guessing all online photos were from when it was new. Never seen a TV so small and so fuzzy on the picture and anything good to watch you had to pay extra for. Read moreGenuine Expedia guest review
"All around awesome"
Out first room had a leak in it, so they majorly upgraded our room! They went above and beyond to keep us happy!Genuine Expedia guest review
"Seaside / Shilo"
We were tired and had to wait an hour for verification on our room having booked on line. Never had that problem before. Also there was no air conditioning and no screen on the window. There was an old style tv with poor reception.Genuine Hotels.com guest review
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