Very stuffy, no screen on window. Window had no latch, so it could not be opened for ventilation. No fan. Staff was able to move us to another room, it also had no screen on window either, but it did have a fan. Way over priced for the room we had.Staff was very nice.Will not stay again.Genuine Hotels.com guest review
Staff was friendly. The room was clean but they did not clean the second day just replaced towels, Great location lacks AC probably not needed frequently but it would be nice to have when we were there. The restaurant was above average. Location is greatGenuine Hotels.com guest review
"Great Locations - Pretty Good Hotel"
Went for a little getaway. It was a great location to the beach and many shops and restaurants. The room was clean and employees were really nice. The only thing was that there wasn't air in the room. It was hot at first but we opened windows and at night it was comfortable. I'd stay again but not if it was a super hot time of the year.Genuine Hotels.com guest review
"You get what you pay for"
If you want oceanfront and don't want to pay the $$$, stay at the Shilo Inn. It was less than $100 a night but the rooms were tiny and outdated by 20-30 years. Furniture, TV, bed was all very old smelling and felt somewhat dirty, although it wasn't, it just felt that way. It was fine to sleep and then get up and go out but I wouldn't do more here. The […] only thing I did enjoy taking advantage of was the steam room and sauna. Read moreGenuine Expedia guest review
The only complaint I have is the bed sagged to the middle. I suggest having the mattress flipped every week.Genuine Expedia guest review
"Small room, jacuzzi out of order"
We chose this motel because they had a jacuzzi we wanted to spend a lot of time in. When we got there it was closed for repair the entire time we were there.Genuine Hotels.com guest review
The location is perfect, right next to the water on the main street of Seaside. The room is great with a wonderful view. There were only two issues that I had with the general maintenance of the room. The gas fireplace was not working. The gas may have been turned off as it is summer, but hey, I paid premium price for this room. Second, the diverter […] valve on the tub was not working, so, I could take a shower, but not a bath. Finally the air conditioning wasn't in great shape, but I solved that problem by opening my patio door and letting the wind off of the ocean breeze in. Would I go back again? You bet! Everything else was just fine and these were small issues. All in all, I had a great time! Read moreGenuine Expedia guest review
I'll start by saying that my wife and I do travel a lot (she travels for her job) and have realistic expectations when staying in older facilities and this is a VERY old hotel. At check in we noticed nothing has been upgraded in 20 the years since we last were here. Carpet, paint, seating and wall decor is in dismal shape. The staff was very friendly […] and even recommended a dinning option (NOT THEIR OWN RESTURANT). On entering our room, I knew we had made a mistake. Dirty, worn carpet & furniture and a moldy wet smell that never left. I turned what looked like AC on and we left to explore the beach. In returning before dinner, we found that the rooms have NO AC. Hence the moldy smell. In our preparing before dinner we found a used bar of soap and sand in the shower and the towels were so moist it was hard to dry off. We went to the bar to see if we would eat at the hotel restaurant (which does have the BEST view in town for dinner) or keep or reservations elsewhere. Again, everything is old and in poor upkeep. Where the service at the front desk was friendly, the bar service was as run down as the building and the employees seem to know you will never come back so why try. It is obvious that Shilo Seaside knows that there location will keep customers coming in but they will NEVER come back. In speaking with locals, they all laugh about the restaurant and overall shambles of upkeep but they got our $300 for the night and they will move on!!! Be warned!! Stay anywhere else!! Read moreGenuine Expedia guest review
"NO AC in room...Needs work"
The fact that the Shilo even has any guests is only a testament to their location..The room had no AC. The old lightbulbs in the bathroom put out a ton of heat, something that room did not need. About 45 min after we checked in we got a call that our room was ready, huh? The hot tub was not working at all..The service in the lounge was non existent, […] at least for the first 20 minutes we stood around, before leaving..Based on all of our experiences, in the first 8 hours of being there, we chose not to spend any more than we already had on bad service and bad food..Update this hotel or sell it to someone who will. Read moreGenuine Hotels.com guest review
Dirty room bad smell.Genuine Hotels.com guest review
Very convenient , loved the fact that the pool is open 24/7Genuine Expedia guest review
Shilo is in a great location. The rooms are not clean, in fact, I will never stay there again--it was grossGenuine Hotels.com guest review
I couldn't believe there was no air conditioning and the TV was not working.Genuine Expedia guest review
The room was small, dirty and had a honorable smell . The ice bucket had food and grime all over it. The pool was filthy, the water was so cloudy you could not see the bottom. It was hot, the room has no air conditioner only a small fan. Only one electrical outlet that I could get to, I had to unplug the lamp so I could plug in the fan. I am so disappointed, […] I will never stay at a Shilo Inn again. Read moreGenuine Expedia guest review
"Overpriced and falling apart."
Check in was okay. Nothing special. Room: For $150 we got the small room no ocean view. It was super small. No A/C. Did you hear that..NO A/C. And we couldn't open the front window, for it was the walkway facing outside and had no screen on it! No screen! The bathroom smelled like urine. The tv was small and poor quality. Wifi was free. So that was […] the only bonus. parking was free too. The pool was dirty and had clumps of hair in it and missing tiles throughout the pool. It was in disrepair.. The sauna and steam room weren't working. The location can't be beat-but don't stay here. We didn't eat here..but can't imagine it be better than the hotel. It was more of what one would expect of a $50 hotel. It was very disappointing. Read moreGenuine Expedia guest review
"Great hotel location right on the beach"
Two nights were comfortable. Access to the beach was perfect. We were unlucky enough to be there the week before the Hood to Coast race which ended on the beach outside our hotel. They spent the entire week setting up equipment on the beach for the festivities, so it was a bit noisy and crowded. Easy walking distance to many shops and places to eat […] was great also. Read moreGenuine Expedia guest review
"Checked in and checked out"
I am not sure what has happened to this hotel...it used to be a decent place to stay. I checked in with my 12 year old son for an end of summer fun get away. We had a queen room with no ocean view. It was tiny, very dark, dirty table, dirty bathroom counter, the bed practically folded in half when we sat on it, and the only way to get any air into the […] room was to open the window which was right over the noisy parking lot. I went to the front desk to see about changing rooms and was told I could for another $90/night. The room was so bad we didn't even end up staying. I called another hotel very close by, we checked out of the Shilo and will never go back. Read moreGenuine Hotels.com guest review
A little to costly for the room with a beach view. They are taking advantage because it's "Hood to Coast" weekend. The room was a "suite" which size wise was good. The house keeping staff could have been friendlier and things could have been cleaned up a bit more between nights. If they are going to charge allot$$ then throw in a few more perks besides […] a free beer. The lady at check in was really great! sorry I can't remember her name. She was on staff around 5 PM. when I checked in. Read moreGenuine Expedia guest review
The hotel is in dire need of an update. Great location.Genuine Hotels.com guest review
"Last Minute Stop"
Went to visit Astoria, found nothing in town available. The Seaside Shilo Inn was the closest. When we arrived, Expedia hadn't confirmed the reservation with the hotel, so had to wait over two hours for that to happen, which included Expedia having to call the hotel front desk to ensure our rooms. Once in the room, we found trash under the beds and […] furniture, trash jammed into the wall mounted door stop and wall paper peeling off. We went to the pool and found that the pool water was dirty, tiles were falling off into the pool and the over all condition was just bad. The hot tub was in good condition and worked well, as did the steam rooms. We notified the front desk of the tiles in the pool floor so that no one would get hurt, and they dealt with it promptly. We at dinner and breakfast at the Boardwalk restaurant. The restaurant staff were a complete mix. Some of them seemed to be bothered that we showed up, some were new and didn't have a clue how to work in a restaurant, and others were cheerful and tried their best. The greeter doubled as the bus boy, and he was literally running through the restaurant with glass and dishes in his arms.. After our second and last visit, this time for breakfast, the computers were broke, they gave us our meal free since they couldn't print out a bill. The hotel has the infrastructure to be a great place. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, I appreciate you taking the time to offer this valuable feedback on your recent stay in Seaside. We are currently working on various improvements to the property and looking for ways to make our guests stay more enjoyable. Best Regards, Mike Willock
I loved the location of the hotel. I really liked the spa and pool. It was wonderful to sit in the bar and watch the sunset over the ocean. Our room was ok, we didn't have a view, we were their to be on the beach. My only complaint would be when we went to check out on Sunday, they only had one person working the desk. There were several of us waiting. […] Took way too long to check out. Read moreGenuine Hotels.com guest review
"Best location in Seaside"
Had a good time,pleasantly surprised of the remodeled lobby area.Genuine Hotels.com guest review
"Nice close to beach and shopping"
Alright it was pretty cold there but room was goodGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for offering this feedback on your recent stay at the Seaside Shilo Inn. We have a great location for the beach and perfect launching point for some wonderful shopping. Best Regards, Mike Willock
Queen room was on the back side of this older hotel overlooking the parking lot. It was small and hot. No flow through air or air conditioning. Single window opened onto public walkway so it couldn't be opened at night. It was uncomfortably hot and stuffy. The room was clean and neat; not a place to spend any time, however. There were two chairs and […] small table, a pay per view TV, and free internet. Swimming pool, which looked out on the beach, was larger than average for a hotel. Overall, at rack rate during high season, it was poor value for the money. We won't stay there again. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for offering this review about your experience and I appreciate you taking the time to offer this valuable feedback. We do offer two different room types at the Shilo Oceanfront property which allows our guests to choose if they would like an ocean or city view. I will certainly make sure to address these items with our teams at the property. Best Regards, Mike Willock
"Save your money"
I got the so-called "deluxe" room for 4 people. Other than the nice, unobstructed view of the ocean, I really have nothing good to say about the room. It was dusty and dirty (we had to use some of the towels to wipe the dust off the tables). The beds were egregiously beat up. My side of the bed, in particular was so sloped that I ended up sliding all […] the way to the edge of the bed to avoid messing up my back when sleeping. The reception of the hotel is decent, as is the swimming pool, but the rest is old and is in need of maintenance. More importantly, for the steep price I paid, I expected a clean room. That was not the case! Read moreGenuine Hotels.com guest review
No airconditioning, no parking, price paid not worth what we paid. Room outdated, not ocean front. Very loud where we were. We had to open window because it was hot. We had a better deal in Vegas than at the Shilo.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, We are always looking for ways to improve our guests experience and appreciate you taking your time to offer this input. Our city view rooms are currently scheduled to be updated with new furniture, TVs and amenities. Best Regards, Mike Willock
"Don't waste your money"
This hotel is terribly overpriced for what it is. The rooms are pretty run down. Also, it took 2 hours to get checked in, and when we finally were checked in, our keys wouldn't work. Then all night both nights, it sounded like a herd of elephants were above us! They were however, nice enough to upgrade our room, since we had to wait so long for it.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for staying with us and offering this feedback on your recent stay in Seaside. I will certainly address some of your issues and concerns with my front desk team to get them fixed. Best Regards, Mike Willock
A room on the top floor facing the ocean would no doubt have been much better. i guess you get what you pay for and our room was very noisy. Door slams, kids running back and forth in the room over us, loud talking in next room, and an uncontrolled wedding celebration with loud, boisterous and unspeakable bad language at 3AM, all added up to a poor […] nights sleep. Location is great, right next to the Prom. Maggie's Restaurant north a bit on the Prom has good food and a nice setting. Read moreGenuine Hotels.com guest review
"Port Angeles, Washington"
Stayed at the Red Lion overnight while waiting to cross on ferry to Victoria Canada. The hotel was very clean, had wonderful views of the Straight of San Juan De Fuca. The town of Port Angeles was welcoming with many restaurants, gas, stores to shop. Additionally, the views of the Olympic mountain range was outstanding. The only criticism is that even […] though only two floors, there was no elevator. Read moreGenuine Hotels.com guest review
The hotel rooms are old and dirty and very poorly maintained. Lot of outside noise could be heard in the rooms. Could not have a quite night's sleep. Only plus point is the location.Genuine Hotels.com guest review
There we two of us for a room with a queen sized bed...The hotel clerk promised me a rollaway bed but failed to delive one. My brother slept on the floor..Aparently complaining is not allowed here...And I was treated very rudely by the Front desk clerks...Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, We thank you for staying with us and offering feedback on your recent stay in Seaside Oregon. Delivering great service is something we strive for with every guest and I apologize that we did not deliver this standard during your stay. These items will be addressed with the team and corrected. Best Regards, Mike Willock
"Right on the beach!"
Excellent spot in Seaside! Our room was SMALL, but had what you needed except ocean view. Air flow was poor but had a noisy fan. Great pool and access to the beach!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for staying with us at the Shilo Inn Seaside Oceanfront Resort. We work very hard to make sure our guests enjoy a great stay with us on the beach. Having our 24 hour pool allows our guests to enjoy this feature at their leisure and we are happy you were able to do so. Please come back and visit us again in the future. Best Regards, Mike Willock
"not so good!!!"
I was given a key for the top floor, like I paid for. I went 5 flights up carrying my suitcases, there were no valets or carriers, opened the door. The bed was unmade with underwear and cosmetics on it and someone was in the shower. How easy is it to get in someones room!!. I backed out quietly, went back the five flights, I contained my anger, and […] patiently asked for a room that was not occupied. Not so good at being nice right now, but was successful. She said she was sorry gave me another key, went back up the five flights, got another room. No one in it Good. However there was no soap at all either in the kitchen or bathroom. I wanted to wash up after my 5 hour drive, down I went to ask for soap. I went to the counter and tongue in cheek asked IS IT BECAUSE WE ARE AT THE OCEAN you don't keep soap in the rooms. Are we supposed to be dirty. Again they said sorry. Next morning I didn't want service in my room, and could not find a do not disturb sign, I called down to say that I didn't want to be disturbed, and they said I had to go down to the front office to get a sign! The screen door to the balcony was ripped and a cat was staying in the room on one side of my balconey, and he was yowling and guess what there was a puppy in the other room, who was in the other room on my other side, whinning because his owners went to dinner Now I went to happy hour, found a seat by the window, and was totally ignore for at least 45 min. Read moreGenuine Hotels.com guest review
View of the rooftop more like it. Up some stairs to look out a small window at the ocean, you see air conditioning units and the roof.Genuine Expedia guest review
Awful hotel! Would not stay there again!Genuine Hotels.com guest review
Very overpriced for what you get. We were extremely disappointed in the condition of our room and the overall facilities. Room carpet was disgusting and everything is completely out of date and run down. The hallway carpets where filthy and tearing. We regret not booking somewhere else as we could have been at a much nicer hotel with equal views and […] beach access for what we paid here or less. Read moreGenuine Expedia guest review
"Itty bitty living space"
Tiny little room for the money. Old, dingy and outdated. Customer service is great and the people are awesome! A little update on the building and bigger rooms and it would be a great place.Genuine Hotels.com guest review
Rooms were small, walls are paper thin... You could hear the people in the room next to ours. Crying kids... Won't stay again!!Genuine Hotels.com guest review
The first night back to our hotel they had not done our room. When they knocked to clean it, we said we would be out in 30 minutes and come back. We left before noon and returned in the evening with towels still on the floor, bed unmade, and not vacummed. When we called the manager they gave us new towels and made the bed, however, we needed soap, etc. […] Second day the room was fined, the third day no soaps again and not vacuumed which it needed because of sand. I went and asked for some soap. In the middle of the night one night the neighbors in the next room were arguing loudly, pounding on the door. I believe it was wee hours of the morning. Someone had already called the police. Then they left. The loud arguing continure for about 45 minutes when the police came again. When we contacted the desk to see if they could get this stopped they were trying to with their hotel people. Something like this should not be going on and on and on while we were tryin to get some sleep! I Read moreGenuine Hotels.com guest review
We were in bed when someone came banging on the door. It scared the heck out of me and my children. When I looked throw the peep hole it was some young guy with long hair wearing a baseball hat and another big guy behind him . I asked what they wanted and he said they had lots of complains about our room and to let him in. I told him how did I know […] he was an employee. He just kept yelling at me to let him in and I better let him in. So I called the front desk and a lady answered and said she didn't send anyone to our door and don't even know what I was talking about. So I called the police and my children were scared and crying. A few mins later they called back and this time it was a the night guy who stated he had sent those guys up to our room. He started yelling at me that we were making lot of noise and threaten to kick us out of the hotel. I told him they had made a mistake. I explained to him it was the room next to us because we were already in bed. He still continued to to be rude. You can say WE WILL NEVER STAY AT THIS PLACE AGAIN!!! Read moreGenuine Hotels.com guest review
We always try to stay at a Shilo they're normally great. Good food, comfortable beds, great friendly competent people working there. Not so much here. We asked room service for towel never received them. Everything is rusty and not kept up. Floors and beds squeak bad. We bought food in their restaurant it was horrible and we didn't finish it. The only […] thing it has going for them is its ocean front. Read moreGenuine Expedia guest review
Staff was helpful, took care of others mistakes and got us the room we asked for.Brittany was very helpful even though it was late and not her shift.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us and posting your comments online. We look forward to your next visit. Jennifer English General Manager
The bed was shaped like a canoe curled up on both ends.Genuine Hotels.com guest review
"Make sure you book ocean view!"
I would not recommend the standard room. The window looks out to the corridor and parking lot. No AC in this hotel and our room was stuffy, but if you open the window, people are walking right by and looking in, so you have NO PRIVACY. I was disappointed in our room but the hotel restaurant was good and you can't beat the location.Genuine Hotels.com guest review
Room was very outdated. Paper thin walls. We could hear everyone around us. Hotel dinning was very understaffed but friendly.Genuine Hotels.com guest review
"Well used but not kept up hotel on the beach."
We had a very small room, not much bigger that our queen bed. There were not enough electric out lets to make coffee and charge our phones. The bed was hard and lumpy and with the noise from other guests it was difficult ,to say the least, to get any sleep. It is not for anyone over 22.Genuine Expedia guest review
"Great beach location but....."
The Shilo Inn Seaside is right on the beach and probably gets lots of guests. Since our Hotels.com reservation had not been received yet by the hotel, we were turned away and told to come back later. Our room did not have air conditioning and the room was very warm - they do give you a fan. The TV is an analog dinosaur and the basic room we had was […] very small but clean. I would look elsewhere before staying here again. Read moreGenuine Hotels.com guest review
"What a major disappointment!"
I have seen the lobby, pool area at this hotel and was very impressed. I had also eaten at the restaurant which I had loved. Still like the restaurant, still like the lobby, but once you go behind the facade it is quite simply awful. The hallways are outside. The rugs have never been vacuumed. The room had no bedspread and few amenities. It did have […] shampoo, soap and the internet. It was noisy at night. We had literally banging on our door in the middle of the night. The message light blinked all night on the phone. The operator told me that someone had had the same problem last week but she had no idea of how to fix the problem. Read moreGenuine Hotels.com guest review
"Not what I expected this time..."
The bed was comfortable and the bathroom more spacious than in the larger suite we had last time we stayed at Shiloh Seaside. In this smaller room there was NO air conditioning or way to circulate air except to open the window that faced the walkway. The choice was to try and sleep in the stuffy room or leave the window open at night and listen to everyone […] walk by or risk someone crawling in. The Wi-Fi was so weak we couldn't connect our devices at all. Not the best experience. Read moreGenuine Hotels.com guest review
We had an amazing time there. Everything was excellent. Around 11:30 pm we had requested some extra blankets and they brought them to our room in a matter of 10-15 minutes.Genuine Expedia guest review
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