A little to costly for the room with a beach view. They are taking advantage because it's "Hood to Coast" weekend. The room was a "suite" which size wise was good. The house keeping staff could have been friendlier and things could have been cleaned up a bit more between nights. If they are going to charge allot$$ then throw in a few more perks besides […] a free beer. The lady at check in was really great! sorry I can't remember her name. She was on staff around 5 PM. when I checked in. Read moreGenuine Expedia guest review
The hotel is in dire need of an update. Great location.Genuine Hotels.com guest review
"Last Minute Stop"
Went to visit Astoria, found nothing in town available. The Seaside Shilo Inn was the closest. When we arrived, Expedia hadn't confirmed the reservation with the hotel, so had to wait over two hours for that to happen, which included Expedia having to call the hotel front desk to ensure our rooms. Once in the room, we found trash under the beds and […] furniture, trash jammed into the wall mounted door stop and wall paper peeling off. We went to the pool and found that the pool water was dirty, tiles were falling off into the pool and the over all condition was just bad. The hot tub was in good condition and worked well, as did the steam rooms. We notified the front desk of the tiles in the pool floor so that no one would get hurt, and they dealt with it promptly. We at dinner and breakfast at the Boardwalk restaurant. The restaurant staff were a complete mix. Some of them seemed to be bothered that we showed up, some were new and didn't have a clue how to work in a restaurant, and others were cheerful and tried their best. The greeter doubled as the bus boy, and he was literally running through the restaurant with glass and dishes in his arms.. After our second and last visit, this time for breakfast, the computers were broke, they gave us our meal free since they couldn't print out a bill. The hotel has the infrastructure to be a great place. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, I appreciate you taking the time to offer this valuable feedback on your recent stay in Seaside. We are currently working on various improvements to the property and looking for ways to make our guests stay more enjoyable. Best Regards, Mike Willock
I loved the location of the hotel. I really liked the spa and pool. It was wonderful to sit in the bar and watch the sunset over the ocean. Our room was ok, we didn't have a view, we were their to be on the beach. My only complaint would be when we went to check out on Sunday, they only had one person working the desk. There were several of us waiting. […] Took way too long to check out. Read moreGenuine Hotels.com guest review
"Best location in Seaside"
Had a good time,pleasantly surprised of the remodeled lobby area.Genuine Hotels.com guest review
"Nice close to beach and shopping"
Alright it was pretty cold there but room was goodGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for offering this feedback on your recent stay at the Seaside Shilo Inn. We have a great location for the beach and perfect launching point for some wonderful shopping. Best Regards, Mike Willock
Queen room was on the back side of this older hotel overlooking the parking lot. It was small and hot. No flow through air or air conditioning. Single window opened onto public walkway so it couldn't be opened at night. It was uncomfortably hot and stuffy. The room was clean and neat; not a place to spend any time, however. There were two chairs and […] small table, a pay per view TV, and free internet. Swimming pool, which looked out on the beach, was larger than average for a hotel. Overall, at rack rate during high season, it was poor value for the money. We won't stay there again. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for offering this review about your experience and I appreciate you taking the time to offer this valuable feedback. We do offer two different room types at the Shilo Oceanfront property which allows our guests to choose if they would like an ocean or city view. I will certainly make sure to address these items with our teams at the property. Best Regards, Mike Willock
"Save your money"
I got the so-called "deluxe" room for 4 people. Other than the nice, unobstructed view of the ocean, I really have nothing good to say about the room. It was dusty and dirty (we had to use some of the towels to wipe the dust off the tables). The beds were egregiously beat up. My side of the bed, in particular was so sloped that I ended up sliding all […] the way to the edge of the bed to avoid messing up my back when sleeping. The reception of the hotel is decent, as is the swimming pool, but the rest is old and is in need of maintenance. More importantly, for the steep price I paid, I expected a clean room. That was not the case! Read moreGenuine Hotels.com guest review
No airconditioning, no parking, price paid not worth what we paid. Room outdated, not ocean front. Very loud where we were. We had to open window because it was hot. We had a better deal in Vegas than at the Shilo.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, We are always looking for ways to improve our guests experience and appreciate you taking your time to offer this input. Our city view rooms are currently scheduled to be updated with new furniture, TVs and amenities. Best Regards, Mike Willock
"Don't waste your money"
This hotel is terribly overpriced for what it is. The rooms are pretty run down. Also, it took 2 hours to get checked in, and when we finally were checked in, our keys wouldn't work. Then all night both nights, it sounded like a herd of elephants were above us! They were however, nice enough to upgrade our room, since we had to wait so long for it.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for staying with us and offering this feedback on your recent stay in Seaside. I will certainly address some of your issues and concerns with my front desk team to get them fixed. Best Regards, Mike Willock
A room on the top floor facing the ocean would no doubt have been much better. i guess you get what you pay for and our room was very noisy. Door slams, kids running back and forth in the room over us, loud talking in next room, and an uncontrolled wedding celebration with loud, boisterous and unspeakable bad language at 3AM, all added up to a poor […] nights sleep. Location is great, right next to the Prom. Maggie's Restaurant north a bit on the Prom has good food and a nice setting. Read moreGenuine Hotels.com guest review
"Port Angeles, Washington"
Stayed at the Red Lion overnight while waiting to cross on ferry to Victoria Canada. The hotel was very clean, had wonderful views of the Straight of San Juan De Fuca. The town of Port Angeles was welcoming with many restaurants, gas, stores to shop. Additionally, the views of the Olympic mountain range was outstanding. The only criticism is that even […] though only two floors, there was no elevator. Read moreGenuine Hotels.com guest review
The hotel rooms are old and dirty and very poorly maintained. Lot of outside noise could be heard in the rooms. Could not have a quite night's sleep. Only plus point is the location.Genuine Hotels.com guest review
There we two of us for a room with a queen sized bed...The hotel clerk promised me a rollaway bed but failed to delive one. My brother slept on the floor..Aparently complaining is not allowed here...And I was treated very rudely by the Front desk clerks...Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, We thank you for staying with us and offering feedback on your recent stay in Seaside Oregon. Delivering great service is something we strive for with every guest and I apologize that we did not deliver this standard during your stay. These items will be addressed with the team and corrected. Best Regards, Mike Willock
"Right on the beach!"
Excellent spot in Seaside! Our room was SMALL, but had what you needed except ocean view. Air flow was poor but had a noisy fan. Great pool and access to the beach!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Valued Guest, Thank you for staying with us at the Shilo Inn Seaside Oceanfront Resort. We work very hard to make sure our guests enjoy a great stay with us on the beach. Having our 24 hour pool allows our guests to enjoy this feature at their leisure and we are happy you were able to do so. Please come back and visit us again in the future. Best Regards, Mike Willock
"not so good!!!"
I was given a key for the top floor, like I paid for. I went 5 flights up carrying my suitcases, there were no valets or carriers, opened the door. The bed was unmade with underwear and cosmetics on it and someone was in the shower. How easy is it to get in someones room!!. I backed out quietly, went back the five flights, I contained my anger, and […] patiently asked for a room that was not occupied. Not so good at being nice right now, but was successful. She said she was sorry gave me another key, went back up the five flights, got another room. No one in it Good. However there was no soap at all either in the kitchen or bathroom. I wanted to wash up after my 5 hour drive, down I went to ask for soap. I went to the counter and tongue in cheek asked IS IT BECAUSE WE ARE AT THE OCEAN you don't keep soap in the rooms. Are we supposed to be dirty. Again they said sorry. Next morning I didn't want service in my room, and could not find a do not disturb sign, I called down to say that I didn't want to be disturbed, and they said I had to go down to the front office to get a sign! The screen door to the balcony was ripped and a cat was staying in the room on one side of my balconey, and he was yowling and guess what there was a puppy in the other room, who was in the other room on my other side, whinning because his owners went to dinner Now I went to happy hour, found a seat by the window, and was totally ignore for at least 45 min. Read moreGenuine Hotels.com guest review
View of the rooftop more like it. Up some stairs to look out a small window at the ocean, you see air conditioning units and the roof.Genuine Expedia guest review
Awful hotel! Would not stay there again!Genuine Hotels.com guest review
Very overpriced for what you get. We were extremely disappointed in the condition of our room and the overall facilities. Room carpet was disgusting and everything is completely out of date and run down. The hallway carpets where filthy and tearing. We regret not booking somewhere else as we could have been at a much nicer hotel with equal views and […] beach access for what we paid here or less. Read moreGenuine Expedia guest review
"Itty bitty living space"
Tiny little room for the money. Old, dingy and outdated. Customer service is great and the people are awesome! A little update on the building and bigger rooms and it would be a great place.Genuine Hotels.com guest review
Rooms were small, walls are paper thin... You could hear the people in the room next to ours. Crying kids... Won't stay again!!Genuine Hotels.com guest review
The first night back to our hotel they had not done our room. When they knocked to clean it, we said we would be out in 30 minutes and come back. We left before noon and returned in the evening with towels still on the floor, bed unmade, and not vacummed. When we called the manager they gave us new towels and made the bed, however, we needed soap, etc. […] Second day the room was fined, the third day no soaps again and not vacuumed which it needed because of sand. I went and asked for some soap. In the middle of the night one night the neighbors in the next room were arguing loudly, pounding on the door. I believe it was wee hours of the morning. Someone had already called the police. Then they left. The loud arguing continure for about 45 minutes when the police came again. When we contacted the desk to see if they could get this stopped they were trying to with their hotel people. Something like this should not be going on and on and on while we were tryin to get some sleep! I Read moreGenuine Hotels.com guest review
We were in bed when someone came banging on the door. It scared the heck out of me and my children. When I looked throw the peep hole it was some young guy with long hair wearing a baseball hat and another big guy behind him . I asked what they wanted and he said they had lots of complains about our room and to let him in. I told him how did I know […] he was an employee. He just kept yelling at me to let him in and I better let him in. So I called the front desk and a lady answered and said she didn't send anyone to our door and don't even know what I was talking about. So I called the police and my children were scared and crying. A few mins later they called back and this time it was a the night guy who stated he had sent those guys up to our room. He started yelling at me that we were making lot of noise and threaten to kick us out of the hotel. I told him they had made a mistake. I explained to him it was the room next to us because we were already in bed. He still continued to to be rude. You can say WE WILL NEVER STAY AT THIS PLACE AGAIN!!! Read moreGenuine Hotels.com guest review
We always try to stay at a Shilo they're normally great. Good food, comfortable beds, great friendly competent people working there. Not so much here. We asked room service for towel never received them. Everything is rusty and not kept up. Floors and beds squeak bad. We bought food in their restaurant it was horrible and we didn't finish it. The only […] thing it has going for them is its ocean front. Read moreGenuine Expedia guest review
Staff was helpful, took care of others mistakes and got us the room we asked for.Brittany was very helpful even though it was late and not her shift.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us and posting your comments online. We look forward to your next visit. Jennifer English General Manager
The bed was shaped like a canoe curled up on both ends.Genuine Hotels.com guest review
"Make sure you book ocean view!"
I would not recommend the standard room. The window looks out to the corridor and parking lot. No AC in this hotel and our room was stuffy, but if you open the window, people are walking right by and looking in, so you have NO PRIVACY. I was disappointed in our room but the hotel restaurant was good and you can't beat the location.Genuine Hotels.com guest review
Room was very outdated. Paper thin walls. We could hear everyone around us. Hotel dinning was very understaffed but friendly.Genuine Hotels.com guest review
"Well used but not kept up hotel on the beach."
We had a very small room, not much bigger that our queen bed. There were not enough electric out lets to make coffee and charge our phones. The bed was hard and lumpy and with the noise from other guests it was difficult ,to say the least, to get any sleep. It is not for anyone over 22.Genuine Expedia guest review
"Great beach location but....."
The Shilo Inn Seaside is right on the beach and probably gets lots of guests. Since our Hotels.com reservation had not been received yet by the hotel, we were turned away and told to come back later. Our room did not have air conditioning and the room was very warm - they do give you a fan. The TV is an analog dinosaur and the basic room we had was […] very small but clean. I would look elsewhere before staying here again. Read moreGenuine Hotels.com guest review
"What a major disappointment!"
I have seen the lobby, pool area at this hotel and was very impressed. I had also eaten at the restaurant which I had loved. Still like the restaurant, still like the lobby, but once you go behind the facade it is quite simply awful. The hallways are outside. The rugs have never been vacuumed. The room had no bedspread and few amenities. It did have […] shampoo, soap and the internet. It was noisy at night. We had literally banging on our door in the middle of the night. The message light blinked all night on the phone. The operator told me that someone had had the same problem last week but she had no idea of how to fix the problem. Read moreGenuine Hotels.com guest review
"Not what I expected this time..."
The bed was comfortable and the bathroom more spacious than in the larger suite we had last time we stayed at Shiloh Seaside. In this smaller room there was NO air conditioning or way to circulate air except to open the window that faced the walkway. The choice was to try and sleep in the stuffy room or leave the window open at night and listen to everyone […] walk by or risk someone crawling in. The Wi-Fi was so weak we couldn't connect our devices at all. Not the best experience. Read moreGenuine Hotels.com guest review
We had an amazing time there. Everything was excellent. Around 11:30 pm we had requested some extra blankets and they brought them to our room in a matter of 10-15 minutes.Genuine Expedia guest review
"Love the Beach Access!"
The lobby is beautiful and the staff are friendly but we had a problem with a barking dog next door and slamming hotel rooms with kids during the night. We did have to forcibly shut our door to ensure that it did lock. Otherwise it wasn't bad. We liked the ease of finding parking but the beach access and proximity to the shops was perfect for the price. […] We would recommend it, even without the ocean view. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us. We look forward to your next visit to the Seaside area. Jennifer English General Manager
"Shocked - not up to Shilo Inn standards at all."
I go to Seaside 3-4 times/year & from prior experiences at OTHER Shilo Inn’s thought it would be nice to stay there. Felt lucky to find an available room at Shilo knowing the room didn’t have an ocean view, but is right on the beachfront & was a Shilo Inn room, it had to be great–well unfortunately that was not the case. Overall very disappointing, […] not a good value at all. Needs some serious renovating before I would ever stay there again or recommend it to anyone. The 1st room we were assigned-Room 203-should not be rented out even at a discounted price, they should feel guilty making anyone pay to stay in this room. There is a stairway and a wall right outside your window. There is no A/C. There was a room service menu, no directory of services, TV was an old huge box type, don’t go to the beach to watch TV so this wasn’t a big deal. The bathroom had granite counter & tub/shower surround, tub & toilet were worn. Carpet, furniture & decor were worn & dated. Overall “felt” dirty. I was so surprised, not at all what I expected. The front desk clerk was very nice, (FYI-can’t say the same for the young woman who checked us in) he agreed with me when I told him I didn’t feel the room was up to Shilo standards and was disappointed. He moved us to a much cleaner 3rd floor room with a view of the town & mountains (still very small). Apparently partially updated within the past few years, no A/C, but there was a little white table top fan, caked in dust, in the armoire. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, Thank you for staying with us. As a location at the beach, our hotel was not equipped with the AC units in rooms. I will work with my Maintenance team and corporate office to see if we can get some items replaced in the rooms and to ensure the rooms look fresh. Jennifer English General Manager
"Nice hotel close to (practically ON) the beach...!"
Nice spot! I'll definitely be back. Downside: a couple of dishes in the dishwasher, wall art could use to be updated. Upside: there's a dishwasher!! Pool and hot tub are open 24 hours and look onto the esplanade.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Traveler, T Thank you for staying with us and I will personally address your items of concern. We look forward to your next visit. Jennifer English General Manager
"Tiny room w/ tiny windows right on the beach"
The location of this hotel is great because it's right on the beach and you are within close walking distance to many things. The rooms shown in the photos on this hotels profile is not the room the I received. This hotel is set up where all the rooms at the back of the hotel have small windows facing exterior walkways that access all the rooms on that […] floor. This set up is noisy and requires you to keep your curtains closed at all times day or night to have any privacy. The hotel's front desk staff was young and unprofessional both when I checked in the evening and the next morning. Read moreGenuine Hotels.com guest review
"beach and beach"
The 4th floor of the building seem to be in a continuous roar, moving, as if a heavy engine is running on the top floor. Also walking outside towards the room you would feel it moving. Our queen 1 bed room, town view, was small and dark, and only had heating, no airco. Not so much of a problem as outside temperatures were not high. The bed was very […] good, we had an excellent night sleep. The website pictures promised more glamour than was delivered. Even though the hotel felt a bit run down we had a very good time. Excelent service in the restaurant. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thank you for staying with us and taking the time to post this review. I am not sure of the roar or moving of the room and will investigate it further. Thank you for letting us know and for staying with us. Jennifer English General Manager
Expedia had the wrong picture posted for the room. So, there was confusion about what we were to get. I showed the staff the picture and then upgraded to the room in the picture. I didn't save any money using Expedia, compared to the regular rate of the hotel. I was charged $20, by Shilo, to change the room I had reserved on Expedia to upgrade to the […] one I thought I was getting in the picture. Over all, the hotel was ok. It's not new. Clean, but it looks old and dirty because of age. My daughter really loved the loft room. It was cool. Could have done without the dead bird, seagull nest and trash up there. She didn't notice it. But, over all it's okay. It was the only available rooms that were big. The new hotel next door was booked. I would stay here again. We ate twice for dinner and breakfast at the hotels restaurant. The food was really good, IMO, and the view of the beach in it was awesome. The staff and waitresses were always nice and awesome. Like I said, it's older but the location is great and they have a great parking garage next to it where guest park for free. You're pretty much in the middle of it and everything is a short walk. Considering the confusion and age of the hotel, I would stay here again regardless. It's still cool It was pleasant and my daughter loved it. The doors do slam. I was just in Florida, for seven weeks, and the Hampton Inns, a brand new hotel doors slammed. I guess it's hotel life. Other than that it was peaceful. On a 10 scale I rate a 7. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us and posting your comments. I will work with my Maintenance team about the debris found on the roof. The Seagull that you saw up there does have a nest and anyone that gets close to the bird or it’s nest, attacks. We look forward to your next visit to the Seaside area. Jennifer English General Manager
Very good location , friendly staff. Carpet is old with stains. Room is ok. Good response to guest request .Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us. We look forward to your next visit to the area. Jennifer English General Manager
Hotel needs a facelift. Concrete block construction with a coat of paint is not luxurious.Room had an odd odor and was dirty. Shilo in the past was a step above the competition. What happened?Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest. Thank you for staying with us and posting your comments. We continue to get upgrades and hope the next time you are in the area, that you visit us again to see the upgrades. Thank you, Jennifer English General Manager
"Dirty & Overpriced"
Before arriving our card that we wanted to "hold the room" with was charged and overdrew the account, we wanted to pay with cash when we arrived. Then the room they gave us had NO towels, no screen on the window and the window faced an open area outside anyone could get in. When we arrived to check in there were 2 police cars out front blocking the […] entrance . There is no AC and the rooms are so hot. After complaining we were given a different room, it was better , however it was still dirty and had food crumbs in the bed the bathroom was not clean. Overall it was not a good experience and I would not stay here ever again. They did compensate us with a free breakfast. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest. Thank you for staying with us and posting your comments. As a property located on the beach, this hotel was not fitted with AC in the rooms. I will speak with my Maintenance team about the screens missing from the windows and the Housekeeping team about cleanliness. Jennifer English General Manager
"Convenient, right on beach, walking distance"
Location, location, location, 24 hr pool and hot tub. Very clean.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us and posting your comments. We look forward to the next time you are in the area. Jennifer English General Manager
Every thing was great but I do not think that the bed was a Queen. Overall a great place.Genuine Hotels.com guest review
We stayed for two nights the 3rd and 4th of July. It was a very very last minute booking so glad we found something BUT for $200 a night. The room was very small and had no AC. If I would have known that I might have gone else where. Over all the location and pool were both plus' was very easy to go back and forth to the beach those days ;)Genuine Expedia guest review
"Do NOT Stay here"
Great location, but terrible hotel in need of gutting and renovation. Small, cramped, hot, and noisy. You may get a good rate, but it is not worth it.Genuine Hotels.com guest review
"We'll be back!"
Our experience at the Shilo Inn (Oceanfront) was close to perfect! Our ocean view room with a full kitchen was great. We were on the 3rd floor, two floors above the restaurant/lounge. If music noise bothers you, request a room on the 3rd floor or above and away from the restaurant. The noise didn't bother us. We enjoyed people watching and listening […] to the street performers from the balcony of our ocean view room. The views were amazing! The Shilo is central to everything downtown and right on the beach! Only three complaints: (1)The pool was too cold to swim in (the weather was mid-60s) and the jacuzzi was out of order. These things happen. Not really a big deal. (2) The breakfast buffet wasn't worth the amount we paid. We were both disappointed and decided to have brunch at another restaurant the next morning. (3) The staff in the hotel lobby could have been a bit friendlier. Overall, our experience was great and we will be back for sure :-) We had a swift check-in and check-out and enjoyed our time there immensely. Read moreGenuine Hotels.com guest review
Horrible service at front deskGenuine Hotels.com guest review
"Right on the beach, somewhat dated interiors."
A decent hotel. Most of what you're paying for is the beachfront access. Nice swimming pool and spa.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear traveler, thank you for staying with us and posting your comments. We look forward to your next trip to the Seaside area. Jennifer English General Manager
"trouble with locks"
We love Seaside and have stayed at the Shilo before..this time they were having trouble with the door locks. Our key cards didn't work so every time we wanted back in our room, the staff had to let us in. The system was down so it was an inconvenience but, we enjoyed our stay anyway..Genuine Hotels.com guest review
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