"Decent room for a decent price"
The location was excellent. The room needed updating and the queen bed was sunken in the middle. The mirror mirror in the bathroom was not clean and the fixtures in the bathroom needed replacing. It did have a nice granite counter top and shower surround, but they should have finished that off with new shower head and sink faucet. Would probably stay […] here again because of the price, location and nice restaurant overlooking the boardwalk and beach. Read moreGenuine Hotels.com guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Linda, Thank you for staying with us and happy to hear you will come back. Sounds like you stayed in a standard room with a queen bed on the city side of the hotel. I always recommend the full oceanfront rooms with full kitchens (new appliances), fireplaces, large flat screen TVs, and balconies right on the ocean. I'll make sure to get with maintenance to address your issues as we go thru the rooms and do preventive maintenance. Thanks again for staying here. Shaun W. General Manager
"Small but comfortable and close to the beach"
Overall the experience was great. Despite the small room, it was comfy and clean. The lady at the check in desk was super friendly and even offered us a ride to the amtrak station after our stay. The pool and hot tub were a plus and the fact that its so close to the beach and so many places is just awesome. Definitely recommend to anyone whos looking […] for a hotel to stay at Seaside. My only complaint would be that the housekeeping people are a bit loud in the morning. I like to sleep in :) Read moreGenuine Hotels.com guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Kristine, Thanks for staying with us and am happy you had a great experience. I'll be sure to share your kind comments with the front desk and talk with housekeeping. Come see us again and thanks for recommending us to everyone. Shaun W. General Manager
"Great place to stay if you want to be on the beach"
We were extremely please & happy with our stay at Shilo Inn in Seaside. The location was excellent to both the beach and the shops downtown. Highlites of the stay: sitting in the hot tub looking out to the ocean, not having to use our car. Downside of the stay: There was no air circulation in the room, even tho the window opened, we didn't feel comfortable […] in leaving it open as it was on the walkway. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Shirley, Thank you for sharing your experience and that you found this a great place to stay. We do offer fans to our guest to help with the lack of AC. Come see us again, Shaun W. General Manager
"The room was very warm. No air conditioning."
The location is good. Food was good. The pool happened to be closed for 3 hours the day we arrived which wasn't too nice. There was no air conditioning so it got pretty warm. The restaurant was good!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thanks for pointing out we have a great location. Sorry the pool was down for a few hours while we make sure it is clean and healthy for our guests to use. We also do offer fans for our guests and thanks for staying here. We hope to see you again, Shaun W. General Manager
Room is shabby, no air conditioning, musty and small. The front desk personnel were friendly but the building is very tired and old. Avoid - pay the extra money to stay at one of the nicer competitors nearby.Genuine Hotels.com guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Disappointed, Thanks for pointing out the front desk was friendly. Sorry, you did not enjoy your room. These small standard rooms are on the city side of the hotel and offer guests a more economical way to stay at this great location. Our oceanfront rooms are much larger, with new appliances in a full kitchen, large flat screen TVs, fireplaces, and balconies. Guests love these rooms. Shaun W. General Manager
The Shilo Inn perfectly fit our needs. It's right on the beach, and we had a room with a little loft that faced the ocean. It's starting to show its age, but everything is nice and clean and the staff, from the manager to the housekeepers, are amazing and friendly. We WILL be back!Genuine Expedia guest review
"no AC and humidity in rooms"
No air conditioning! Got a supposedly good deal on a room, and got a room with no AC, which made the week long stay unbearably humid. No view of ocean and constant noise out of window, since all got traffic comes by to access elevator. Hot and humid, head to run fans from bathroom and hallway window nonstop! And on top of that, key card locked me out […] every night. Temperatures were around 68-70 all week. Read moreGenuine Expedia guest review
"Right on the beach"
There was a reservation mix up, and gave us a full suite for the price of the smaller room we booked!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Ker, Glad you recommended our hotel, enjoyed the pool coffee, and the front desk took care of you reservation. Come see us again, Shaun W. General Manager
"My stay was for pleasure and visiting a friend."
I chose Shilo Inn because of their location and amenities.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thank you for being a Shilo customer and staying with us. Glad to hear you enjoyed our 24-hour recreational facilities and look forward to seeing you again. Thank you, Shaun W General Manager
"Close to beach and very nice pool"
everyone seemed friendly. the room was good and clean. great location right on the prom.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thank you for recommending the hotel. Always happy to hear about our great staff, clean rooms, and the pool room is extremely popular. Come see us again. Shaun W. General Manager
We tried to spend the least amount of time in the room as possible. During check in the manager or owner was quite rude. He yelled at his workers in front of everyone and had little interest in answering my questions. The room had no air conditioning so at night the temperature was very hot. The time spent in the room was very uncomfortable.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thanks for sharing you experience. I'll certainly get this corrected. Managers should always praise in public and save the other items for behind doors. I'm sorry this is how you observed us. We do have fans to help with our lack of air conditioning. I always recommend the full oceanfront rooms that have oceanfront balconies were you get to enjoy the great pacific ocean. Sincerely, Shaun W. General Manager
"SUCH A GREAT LOCATION!"
This was the first time I stayed at Shilo Inn in Seaside and I would definitely stay there again. The location is perfect! Right on the beach at the turnaround and a few steps away from the aquarium. The staff were friendly, the bed was comfy, but there was NO air conditioning and no fan so the only way to cool the room was by opening the ONE window […] in it. We did not sleep all that well bacuse it was so warm in there and we went in June. I can only imagine what it aould be like in August. We did not have an ocean view so make sure you ask for that when you book if it's important to you. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Kristi Really happy you enjoyed our location. It certainly is perfect - steps from the beach, shops, and the prom. Sorry, your room did not have a fan available. If a guest needs anything please feel free to contact the front desk we are happy to accommodate reasonable requests. Glad to see you will be coming back. Sincerely, Shaun W General Manager
"Love the location"
We had a great time. The view from the room was awesome. I love that they allow pets.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear guest, Thanks for taking the time to share your experience and that you recommended our hotel. We do get regular shipments of mattresses several times a year. If for some reason your room does not feel correct we are happy to show you a few other rooms so you can be comfortable. Thanks for pointing out the awesome view. Come see us again. Shaun W. General Manager
"What a Dump"
Looks as if all the money was spent on the lobby and not the rooms. There was food left in the refrigerator, the dust ruffle on the bed was half on and half off and the overall experience with the room was very unpleasant.Genuine Hotels.com guest review
"Great view of beach, nice pool"
The balcony has a lovely view, and the facilities are clean. Offers a steam room and sauna with a lovely 24 hour pool. I found that people on the walkways were noisy into the night, and the doors shut so loudly they actually shook the bed! I loved the staff and great access with parking.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thanks for sharing your experience here at the Shilo. Happy to hear the kind comments about staff, cleaniness, and you liked the pool area. Come see us again, Shaun W. General Manager
It was nice to have the bar in the hotel right on the beach.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Happy to hear you recommend the hotel and it is a good location. We do have fans available for any guest that does request them. Thanks for your time in sharing your experience and come see us again. Shaun W. General Manager
"Rooms and beds Small"
We Stayed at the Shilo on June 15th and 16th 2013. This hotel has been in Seaside for sometime now, Even though there has been upgrades to the hotel and the facility is kept clean the size of the rooms, bathrooms, and beds, are limited in space and size. If you are looking for a room to just get some ret between the events surrounding Seaside then it […] may work for you. The pricing is a bit high, but that is due to the direct access to the beach and ocean. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Eric, Thanks for pointing out the updates and the cleaniness. The standard rooms on the city side are a smaller room and priced competitively. They make a more economical option to enjoy a day at the beach. Oceanfront rooms are much larger, full kitchens, fireplaces, and balconies. Thanks for sharing your experience and recommending the hotel. Come enjoy Seaside again. Sincerely, Shaun W. General Manager
It was fantastic! We had a small room away from the ocean the first night. It was very nice, but small. We moved to an ocean view room the second night and it was amazing! The room was awesome, the view was awesome, the bed was very comfortable. What a great time we had! And it was walking distance from everything we wanted to see.Genuine Hotels.com guest review
It was advertised as ocean front and I had a room facing the parking lot.Genuine Hotels.com guest review
"Great Hotel - needs updating"
The Staff were very nice & accomdating. The Hotel is perfectly situated less than a hundred yards from the beach & if you like to walk the Promenade along the beach is the place to be. On the other hand,this is an older Hotel and I wasnt exactly thrilled with the ever creaking floors especially from the heavy walking guest in the room above me and the […] room doors that kept slamming shut because they closed automatically. The Hotel is in a great location,but it is in need of updating. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Ken, Wonderful to hear you recommend the hotel, found the staff accomdating, and mentioned the fabolous location. We are doing much updating at this time with all rooms getting new carpet, oceanfront rooms also have received new large flat screen TV's and most have new appliances in the kitchen. Come see us again. Shaun W. General Manager
"Great view of the beach!!"
The front desk was really helpful and gave us a better room after a slight mix up with our reservations. Our room had a beautiful view of the beach and had a second story window! Given the stairs in the room freaked me out a little at night. The pool was so nice! Even got complimentary wine at the bar :) overall a good place to stay!Genuine Hotels.com guest review
"A little outdated"
Perks 24hr pool, partial ocean view not the best and can only be seen if you stand up.Genuine Expedia guest review
We stayed here and it's a nice hotel very nice location right on the beach and close to all the shops and restaurants. Only complaint is we had real loud people check in at 11:30 at night kept waking us up all night and then were up at 7 making noise wish that hadn't happened. Beds were comfy and bathroom was real nice and clean. No air condition that […] might be a problem in the hot summer months but we were fine just having the window opened. Overall pretty happy with the room and can't beat the price we'll probably stay again. Read moreGenuine Expedia guest review
"A nice, quiet hotel"
This hotel is in a great location, right on the beach at the Turnaround at Seaside. It is one of the better Shilo Inn hotels that I have been in. The staff was friendly and helpful and the room was comfortable and quiet. The only complaint is that the heat seemed to be stuck on and the room was overly warm.Genuine Expedia guest review
"Right on the beach"
This is your VERY BASIC hotel room. No perks, but located in the middle of the actionGenuine Hotels.com guest review
Would not recommend this hotel to my friends . One staff we encountered was very rude.Genuine Hotels.com guest review
Old hotel in need of many updates. The rooms are smelly and small. The bar was nice. The walls are thin so you can hear everyone.Genuine Expedia guest review
Right on the beach!Genuine Hotels.com guest review
The room was tiny, but had a refrigerator which was nice. We could walk straight into town or to the beach. Great location. Probably wont be back for along time there wasn't much to do in downtown Seaside 2 days was long enough for us.Genuine Hotels.com guest review
"nice hotel, great location."
It was a pleasant stay. A little trouble checking in due to something with expedia but everything got worked out.Genuine Expedia guest review
"nice beach front"
great rooms, awesom view of the ocean nice beds with very nice pillowsGenuine Expedia guest review
"Nice hotel, center of attractions."
Everything was very nice except there was no air conditioning. We had to leave the screen door slightly open to get the breeze but ocean noise was a little discomforting.Genuine Expedia guest review
"You Get What You Pay For"
I will never stay at this hotel again. You get what you pay for. The element of the hotel was questionable and the staff seemed either all new or very uninformed. When I asked about where the ice machine was located, I was told, "If it doesn't work on your floor you will need to go to floor three. If that one doesn't work you will need to go to floor […] four." Really? The rooms are very small and not so clean. I was up all night with my neighbor slamming the door continuously! This went on until between 4 and 5 in the morning! It got to the point that I was ready to go confront the people myself! I have told all my friends and will continue to tell anyone who will listen to never, never stay at this hotel. Read moreGenuine Hotels.com guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, We do appreciate you staying with us and take your comments very seriously. Sorry, your neighbors were not so polite. Guests should feel free to contact the front desk at any time, and we always try our best to resolve any issues. All the ice machines have been replaced. Looks like you stayed in one of our standard rooms with a queen bed on the city side. Yes, they are smaller rooms, but they are also priced very competitive with similar hotels at an attractive rate. I also recommend an oceanfront room for those people expecting more than just a place to sleep for the night. Sincerely, Shaun W. General Manager
"Partial ocean view"
The room was comfortable though a bit small. The "partial ocean view" is definitely "partial"-- from a small loft looking over the roof to the ocean in the distance. But, considering the price and that the hotel is located right at the beach with direct access, we did enjoy our stay.Genuine Hotels.com guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, We do appreciate you leaving a review of the hotel. I do agree the lofts are a definite partial view. The queen size bed is downstairs on the city side of the hotel. You then go upstairs to a loft area that has two chairs with a big window that looks out over the roof. When you stand up you can see the beach and ocean. When you are sitting down the view is limited to the ocean and the skyline. Glad you enjoyed your stay and come see us again. Sincerely Shaun W. General Manager
"Less than expected"
When we checked in we were given a room #. We went to the room with our belongings and and neither key card worked. I called to the desk and they sent someone up. They asked for my last name and evidently were told another name. WE got that straightened out and then the person unsuccessfully tried to unlock the ddor with our keys. He, then, opened the […] door with a master key and walked away. I opened the door and to my surprise found 2 women occupying the unit. I then had to track him down and he determined that the desk clerk had written down the wrong room # on the envelope. WE had the room next door. Well, it was a VERY small room which was supposed to have an ocean view (as advertised). To get that view one had to go upstair to a loft. With my bad knees that was painful, but when I got up there I sat in their chair. The chair was so low to the ground that what I got was a great view of the ..............roof. One had to stand up to get an ocean view. When I checked out I detailed all the miscues and all she said was I'm sorry. Well, she should be because she won't see me again. Read moreGenuine Expedia guest review
"We got what we paid for"
I have been to seaside Oregon numerous times, but this was our first stay with our 19month old. I was excited to find the deal on Expedia. The website said the pool was going to be closed from may1st-7th when we checked in on the 30th the pool had already been drained. We were hoping to be able to use it at least for a day, the lady working at the desk […] said we could use their sister locations pool if we wanted to across town. I was kind of disappointed in that. The mattress was incredibly beat up, it looked like an adjustable bed that the foot and head rose, kind of like a recliner, but not comfortable. And there was no continental breakfast. All in all for future visits to the coast I will just pay 10-20 dollars more and get a better stay, but like the title, we got what we paid for I guess Read moreGenuine Expedia guest review
"On the beachfront"
Location is very nice - right on the beachfront. But the room was super-small!!! The queensize bed barely fits in the room. Cable TV was available, but the station selection was extremely limited unless one was willing to pay. The restaurant was very nice and food was delicious. Lots of other available restaurants walking distance, and lots of small […] specialty shops to snoop around in. Read moreGenuine Expedia guest review
I never paid so much for so little. The required a dollar deposite on our charge card for what reason no goog explanation. There was no suit case rack. Only two drinking glasses, no tv channel guide, no scratch pad or pen . Poor experience.Genuine Expedia guest review
It is convenient and nice hotel and was situated close to just about everything we wanted to do.Genuine Expedia guest review
We enjoyed the location of the hotel and the restaurant was nice. However, hotel is pet friendly (which is fine), except the room next to us had a dog that barked for two hours when owners left. Hotel should put pets and pet owners next to each other or in designated area away from people who may want peace and quiet.Genuine Hotels.com guest review
The hotel has excellent location on the beach and the main commercial street. The 2-night special from Hotels.com was really great value in April. It was a non-view room, but since our room was on the fourth floor, the view to the hills was fine. Bed was comfortable, bathroom nice and clean. No complaints whatsoever and free welcome wines on first night […] was a nice surprise! Read moreGenuine Hotels.com guest review
The bath tub did not work.Genuine Hotels.com guest review
I have to say when we arrived we went up to our queen bed room and were very dissapointed by the size. We coul dbarely navigate our suitcases and kids in the room. We upgraded to a larger two queen bedroom and it was more spacious, excellent view but still for the price we paid I probably would not go back. The staff were wonderful. The pool was fantastic. […] The location excellent. So, if those things make up for small and somewhat overpriced rooms then it woul dbe for you. Read moreGenuine Hotels.com guest review
"Great Location with ocean view"
Upgrade to the ocean view room, it is worth it. The standard rooms are very small and closet like. We upgraded to the ocean view room which was the total opposite. it was like an mini apartment with a fridge, stove sink with plenty of space. Waking up to the ocean view was amazing. The front desk lady was very pleasant and comp'd the upgrade fee for […] the second night. Read moreGenuine Hotels.com guest review
Good location, good rate!Genuine Hotels.com guest review
"Great location, a bit out of date."
The hotel is run down and tired. It needs to be remade. That being said, the room was perfect for what we wanted to do. It was on the beach, accepted pets, and had a kitchenette so we could do some meals in the room. It was right on the main drag in Seaside. Considering this... imagine if the room and hotel was up to date. One last thing... they should […] tell you about the $25 pet fee in advance. Read moreGenuine Expedia guest review
"Comfortable, clean, convenient"
I will stay here again. It's not super fancy, it's not five star but it was clean, comfortable and very convenient. Staff was responsive and easy to talk to. Room was comfortable and well equiped with kitchen utensils. Location can't be beat. We've been to Seaside before and stayed in other hotels and I would choose Shilo again easily. A good value […] . Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Jud, Happy to hear you enjoyed our location and pointed out many great things like clean rooms, great location, indoor pool, and the kitchen units. Come see us again. Shaun W. General Manager
"No Internet for first two days and the fireplace broken time"
No Internet for the first two days in the fireplace was broken the whole time.Genuine Hotels.com guest review
Only issue we had was when we got home from our trip my boyfriends debit card had been charged twice. And thdy gsve us the wrong room st firstGenuine Hotels.com guest review
"Not deserving of your moner"
First night- We arrived in the late afternoon. In the adjoining room was a family from h***, very noisy and the kids kept banging on the closed adjoing door. Went to the front desk and asked to be moved and were accommodated with a room next to the one we were already in and it was OK. Second night- another family from h*** moved into the adjoining […] room, only these good folks had a yippie little dog. 40 minutes after they arrived they left I assume to go eat. As soon as they were gone the dog started in. We gave it five or ten minutes to see if it would calm down but it didn't so again, I went to the front desk. I told them that we either needed to be moved or given a refund so we could go somewhere else. She said they couldn't do that but they would call the people and have them come take care of the dog. About 45 minutes later the people did come back. They finally went to bed about 11PM. We were woken at 5AM to the sound of howling dog. In spite of what the General Manager says in a previous response they won't especially move you to a different room or even resolve the issue. Why should your customers have to ask for a quiet room? We've stayed at this hotel several times before but never, ever again! Read moreGenuine Expedia guest review
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