Place was just okay. Skimpy on pillows, towels, coffee. Rooms small, but that is expected close to the the beach. Location was great, right next to Lewis and Clark monument. Beautiful beach. We love Oregon.Genuine Hotels.com guest review
"Pretty view, but thats all."
I enjoyed the view from outside my delux double room's balcony, as well as the fireplace, and flat screen. Yet there wasn't anything else overtly spectacular about the stay. The shower's water temperature controls were reversed, and there were other things about the room that leaves something to be desired. All in all, I will be staying at another hotel […] when I next visit seaside. Read moreGenuine Hotels.com guest review
Loved the friendly service and room for mine and my kids stay for Mother's Day! Only complaint was the fireplace didn't work and I didn't care for the restaurant at all. I would definitely stay here again. Just eat somewhere else.Genuine Hotels.com guest review
"Close to beach"
Live music in lounge was nice, lobby nice & staff were great. The bed was uncomfortable. Rooms are older, it was noisy. Overall ok, but probably wont stay at that sight next time.Genuine Expedia guest review
"Right Next to the beach and downtown Seaside."
Fabulous all you can eat brunch! Nice to have a restaurant in the hotel. Staff was fantastic. Shilo please fix your pool and hot tub not very clean.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us and letting us know about your recent visit to the Seaside Oceanfront Shilo Resort. I appreciate your feedback regarding our pool and will address this immediately. We hope you stay here again the next time you are in the area. Jennifer English General Manager
"April Visit during heatwave"
Fantastic location on the beach and among the shops. Rooms don't have AC which is not a problem on the beach side but on the city side it gets really hot. There is no continental breakfast which is a bummer.Genuine Hotels.com guest review
The first night we were in a room that had a lot of noise coming from the room above (to the point of not being able to sleep). We voiced our concerns to Rick, who graciously moved us to another room that was on the top floor and the problem was solved.Genuine Hotels.com guest review
Loved. The area. And the staff were all exciteGenuine Hotels.com guest review
We had a great stay. Watch the sunset from our balcony Bed and pillows were very comfyGenuine Hotels.com guest review
"Loud music above the bar"
If you're planning to stay on a Saturday night be sure to request a room far far away from the bar, or you will spend the night hearing a feeling the pounding bass. The hotel was full and we could only be moved to one room which was even louder (and had a fantastic view of the hotel's venting system to boot!). We would have been able to get a discount […] on the room for the sleepless night had we not booked through hotels.com. Very unhappy. Read moreGenuine Hotels.com guest review
"Close to all shops and resturants"
It was awesome. We had a loft in our room with a partial view of the ocean. I spent most of my time there. Everybody was also very friendly. Would stay there againGenuine Hotels.com guest review
"Great stay overlooking the beach."
There was a room mixup and the staff quickly remedied the situationGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Mari, Thank you for staying with us and posting your comments on Expedia. We are so happy to hear that you enjoyed your stay and our staff provided you with excellent customer service. We hope to see you again the next time you are in the area. Jennifer English General Manager.
"Got charged 40 extra dollars...."
My stay was pretty good, going so good that ny boyfriend and i decided to stay another night. We called down to the hotel to get another night added to our bill, and they told us it was going to be 149.99 to stay again. We agreed, and just yesterday inoticed i got charged 189.99! Tried calling and got disconnected twice.. will give it another shot today! […] Not happy about this. Read moreGenuine Expedia guest review
"Won't stay here again"
We will never stay there again. The front desk people were nice but that is about all that was nice. The bed was lumpy and very uncomfortable but the sheets were nice. The room was kind of old and dumpy, coffee maker didn't work right and the coffee went all over the counter. We couldn't sleep because there were drunk teens running around all night […] yelling and slamming doors, there were lots of other people yelling at them to shut up. You could hear people through the wall of this hotel. They don't even give out courtesy clothing bags to put your dirty clothes in. For the price there are better choices out there. Read moreGenuine Hotels.com guest review
"Not a good stay : ("
We hardly slept at all due to band in the bar, people upstairs, people next to us. . . paper thin walls, could hear full conversations of people outside and in room next to us. Not to mention each shower, blow dryer, door closing or kids running outside the room were extremely noisy. Our goal for the night was to relax and get some much needed sleep […] away from the kids and we came home more tired than when we left : ( Seaside itself was good as usual but probably wont be staying at the Shilo again. Room was very stuffy and could not get it to cool down even after turning the thermostat to 55. Check in took forever as they don't let anyone actually check in until 4 pm so everyone is there at that time to check in because they wont do any earlier. My husband and I were there at 3 to check in and were told to come back at 4. We have never had such a late check in and lousy experience. Definitely not worth the price as there were cheaper hotels on the beach. Read moreGenuine Hotels.com guest review
Great location. The hotel is in OK condition. Great view from the balcony. Beds were not that comfortable. Sometimes it comes down to little things when you spend a lot of money. Kept running out of towels in the swimming area. No creamer packets for coffee in your room. Just things like that. But overall we had a good time.Genuine Hotels.com guest review
"hungry but happy"
Instead of the complimentary wine / beer offer at arrival, we would have liked a coupon toward the expensive breakfast. The housekeeping manager was all involved and sponateously ready to help us retrieve our kite, fabulous lady!!! Loft room windows were having a salt water haze, but the loft idea is an architect's gem.Genuine Hotels.com guest review
"Avoid if you can"
Room was smelly. Could not believe someone below us complained about noise we were making by simply walking in our room until I could hear noise from above us. Hotel staff was so rude to send security to us instead of simply calling our room and asking us to tip toe instead of walking. The only thing the hotel has is the location, nothing else! Not […] even towels at the pool. Look for another place. Way overpriced! Read moreGenuine Expedia guest review
"Very nice place to stay"
The ocean is beautiful, lots of places to shop and eatGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Luis, Thank you for staying with us and posting your comments on Expedia. We are so glad to hear that you enjoyed your stay and that the weather was favorable. We hope to see you again soon. Jennifer English General Manager
"Home away from home."
Lovely vacation, staff, swimming pool, accessories. Small but accommodation room. Thank You.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Grandma, We are so happy to hear you enjoyed your vacation while staying with us. We look forward to the next time you are in the area and hope that you visit us again. Sincerely, Jennifer English General Manager
We chose to stay at the Oceanside Shilo Inn because our friends were staying at the Worldmark next door to the south. Although the location is the best, our room was extremely disappointing. Very noisy ... from loud guests to doors slamming at all hours, and walls that are paper thin. The entire property is outdated and is in serious need of an upgrade. […] For the money we were charged for two nights it was most definitely not worth the expense. I doubt we will stay there again. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Guest, Thank you for staying with us and posting your comments on Expedia. Please note that all rooms and lobby were redone with tile, carpet and furnishings in 2013. We appreciate you offering your suggestions as we are always looking for ways to provide a better product for our guests. I hope that the next time you are in the area you can give us another chance to provide you with a more enjoyable stay. Thank you, Jennifer English General Manager
Had the best time this spring brake with the kids because the swimming pool at the hotel the food in the restaurant and the location so close to the beach . We will go back again in may .Genuine Hotels.com guest review
"Lack of professionalism"
Took my son to the beach for his 16th Birthday. The room was great, but lack of recognition as we stood in line to check in for more than 1/2 an hour was irritating. When the girl finally got to us, she was quite curt. A special treat for my son was to be room service at breakfast. I asked for a menu at the front desk. I was directed to the restaurant. […] I got the menu and told them what was it was for. I was not told until the next morning when we tried to order that they do not do room service in the morning when they have the buffet. Would have been nice to know. We went down to the buffet, which had no prices posted. After a buffet of mediocre choices and coffee, we received our bill of over $42! The only joy of the breakfast was the Chef making omelets which were very well done. The hotel was close to all the touristy things my son wanted to do, which was good. Normally, I would not have stayed that close to the crowds. When we checked out, again with an extensive wait of no acknowledgment for quite some time, I was asked how our stay was. I said there was a lack of communication, the man said "that seems to have happened a lot this weekend". To me, that would warrant maybe some sort of accommodation for the inconvenience. No, just the statement that it was a known problem. I was disappointed but my son had fun and that was all that mattered. I do not recommend the Saturday breakfast buffet. You get better food for a better price a block away at Pig n Pancake. Read moreGenuine Hotels.com guest review
"great location....good hotel"
location was perfect....service was great...room was not really clean...could see dirt around the beds.....I will come backGenuine Hotels.com guest review
it was a pleasing experience. We enjoyed the pool and hot tub they were the reason for choosing Shilo innGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Naomi, Thank you for staying with us while on vacation. We are so happy to hear you enjoyed one of our favorite amenities and hope that the next time you are in the area, you visit us again. Sincerely, Jennifer English General Manager
We spent 3 days in Seaside at the Shilo this March. The hotel is right on the beach and has the perfect location for stormy wave watching. Be sure you ask for an Ocean Front room if that matters to you since they are a large facility with many different views. Our room was clean, spacious and the kitchen had everything I needed.Genuine Hotels.com guest review
Nicest room I've stayed in at the Oregon Coast. Loved the view, the amenities, the condition of the carpets, bedding.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Lynn, Thank you for staying with us and posting your experience on Expedia. I will have my Maintenance team check on the wall immediately in the room mentioned above. We do have the guest directory in our rooms that do list some amenities, but I will check on adding some extras to our welcome station to see if that is an option. Thank you for your feedback and staying with us here in Seaside. Jennifer English, General Manager.
"It's all about the people."
The first room assigned had lingering evidence of strong cigarette smoke. Enough that we didn't even want to set our luggage down for fear of transferring the odor. The second room took an extra trip back to the front desk to get the keycards programmed correctly. We found the hot tub in the pool area to be filthy... for our entire stay. I can understand […] it getting dirty but staying dirty is not acceptable. Housekeeping set the fresh towel on top of the wet swimsuits we had draped over the tub. We visited the attached restaurant 3 times: First waitress was attentive, friendly and professional. The next morning the second waitress didn't have time for us but the chef manning the omelet bar was great. The waiter on our third visit was professional and pleasant but not as attentive. A simple metric: If my wife's drink is still empty after 3 passes you aren't paying enough attention. If she has to go and find you in order to get a refill - FAIL. I can understand being able to hear voices from next door but I should not be able to understand the words. I certainly should not be able to see light shining through the door jam from the next room. Read moreGenuine Expedia guest review
The stay was fine, the people above us and on the side of us were very noisy at night. I felt that they should offer a continental breakfast. Even Motel 6 does that.. but overall, the stay was nice.Genuine Hotels.com guest review
"Vacation get away"
Aside from the restraunt staff my stay was awesomeGenuine Expedia guest review
"noisy, wet, uncomfortable.."
The room was above the lounge, next to the elevator and very small. It was clean, but I could not sleep as I could hear every door close, everyone getting off the elevator, the lounge music, the room was too dark to read in...I will avoid this hotel next year and pay more for the ability to sleep. Not enough parking as I can back to my room from dinner […] and had to park three blocks away in a heavy rain storm...I hate being stuck in a small room with wet closes. On the plus side it was clean..It is an old motel with all doors opening into a the outside..not a hotel. Read moreGenuine Hotels.com guest review
it was definitely okay but not the best, i really hope next time we can book a ocean view room.Genuine Hotels.com guest review
The hotel was nice, bar and restaurant were beautiful, but some of the service in the restaurant not so much and the food was better down the street.. Loved the hotel part and the amazing views.Genuine Hotels.com guest review
So disappointed with everything about hotel! Don't waste your money!Genuine Hotels.com guest review
"Standard size room"
The standard size room didn't have a couch, and the bed was uncomfortable. The mini-frigerator was very loud with a humming and whining sound. I had to turn up the TV volumn to almost 70% just hear it. This is a dog hotel as well. Get use to the barking neighbors dog/s. Also, there was a girls basketball tournament in town and those girls ran up and […] down the stairs from 7pm until midnight. They sounded like a herd of elephants running, screaming, and laughing up and down. Do not let the hotel clerk put you by any stairs or the elevator. I heard the next several weeks there will be more girls basketball teams staying at this hotel. Not worth the money. Stay someplace else if you want peace and quite. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear D, Thank you for staying and posting your comments on Expedia. During the weekends of January, February and until the second weekend in March, the City of Seaside hosts the PBL Tournament (Pacific Basketball League) throughout many venues in the area. All hotels in the area are hosts to the teams that compete. I apologize that you had a restless sleep and urge you to contact the Front Desk so that we may attempt to remedy this by speaking to the team’s supervisors and chaperones. Please do not hesitate to contact me the next time you are in the area, and I will be happy to assist you with a more quiet room. Thank you, Jennifer English General Manager
"Rooms above restaurant/bar to loud at night."
Music was so loud in our room, could not sleep. If they are going to have rooms above a night club, better insulte them or let people know about it.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Sam, Thank you for staying and posting your comments on Expedia. I have spoken to the Front Desk about the importance of informing our guests about the location of those particular rooms which are located on the second floor. We hope that you will return the next time you are in the area and try a different room. Thank you, Jennifer English General Manager
It was great!!! The service was fantastic. The hotel is a little old but is more than made up by the service. Especially the welcoming by "Christie". It was the beginning of such fantastic people interaction by all the Staff. I wished all hotels were half as good. Thanks to the staff!!!Genuine Hotels.com guest review
"Room too small - no view as advertised"
Will not return - curtains did not block light from hallway - bad night.Genuine Hotels.com guest review
"It was a place to sleep."
The trip started with my wife being electrocuted from the hotel's faulty lamp. We were comped a night, given free breakfast, and switched rooms. We were called and hung up on the following night. Housekeeping not seeing the Do Not Disturb sign. But, in general, the staff was friendly and accommodating.Genuine Hotels.com guest review
"Great stay at Seaside Shilo!"
We really enjoyed our stay at the Shilo Ocean front view room! We'll come back again and stay!Genuine Hotels.com guest review
"Right on the beach"
We loved staying at the Shilo Inn- it's right on the water. We stayed in one of the basic rooms, and I thought it was great for the price. Very clean and with a brand-new bathroom. My favorite thing about the hotel was the waitstaff. My husband and I had very kind and courteous people both at the restaurant and the next morning at breakfast. We would […] definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
"The room was like a motel 8"
room was very small, no view at all, over priced for whati was. Food was good, veiw in dining and bar was nice. don't think we would stay ever againGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Jean, Thank you for staying with us and posting your experience on Expedia. It sounds like you were in one of our city view rooms. While the rooms are less in price, they also do not offer a view of the beach. I hope that you give us another chance and stay in one of our Ocean view rooms with balconies overlooking the great Pacific Ocean. Thank you, Jennifer English General Manager
"Awesome weekend stay."
We arrive with many people to check in at the same time, employees acknowledge our wait and were very pleasant. We were waited on within a reasonable time.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Seaside Oceanfront Dear Richard/Esper, Thank you for staying with us and posting your comments on Expedia. We are happy you enjoyed your experience while visiting with us over an awesome weekend stay. We look forward to seeing you again and will do our best to always offer affordable rates. Thank you, Jennifer English General Manager
"Fun at the beach"
Need a book or paper in the room to tell you where things are at and when they open and close where Ice and snack machines areGenuine Expedia guest review
The only issue we had was the room only had a small heater, which was too small for the room.The beach access was right outside the door and the breakfast was good.Genuine Hotels.com guest review
We came down for 1/18/14 for an anniversary trip. The hotel was filled with kids because of a basketball convention. We ate at the on site restaurant and it was really good and good service! When we went up to our room we had to call house keeping and have them come clean immediately!! The toilet was cover with some nasty make up looking film and the […] tub had black curly hair all over it and the wall had a make up spear on it. I'm pretty sure it was never cleaned but I called down to the front desk and a very nice man came up and cleaned the room. We went to the pool/hot tub it's 24hrs so that was awesome but the sauna was cold because Several kids were playing in the sauna and steam room. Read moreGenuine Hotels.com guest review
"Great for a day at the beach with a kiddo :)"
Walk out the door and on the beach, swing on the swings, eat some food..even sit in the hot tub and watch the sunset :)Genuine Hotels.com guest review
"Nice hotel, bad placement"
The hotel itself was amazing. The staff was very nice and made us feel welcome. However they put us in a room that was surrounded by loud rowdy children. That put a huge damper on our stay.Genuine Expedia guest review
"I won't stay here again"
The walls are paper thin the doors slamming will make the whole room shake. The hot tub was the saving grace it was great to sit in the tub and watch the storm. It is way over priced for the room condition.Genuine Hotels.com guest review
"great view of the beach"
Going to Seaside was a spur of the moment decision made during Saturday morning breakfast at home. We checked availability on line and Shilo Inn had a room. We arrived mid afternoon, checked in and had a spectacular view of the ocean during a terrific storm from the window of our 5th floor room! We had a great time!Genuine Hotels.com guest review
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