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"Clean and Quiet"Reviewed by a Hotels.com guest on May 1, 2012
I stayed on the third (top) floor. It was very quiet even though the hotel was quite full. The bed was comfortable and the coffee maker, though small, worked well. The blow dryer worked well but as I had brought my own I used mine. I didn't make use of the continental breakfast but it looked sufficient. The pool and spa were fun. Towels were provided.
"Easy find off of I-5."Reviewed by a Hotels.com guest on Apr 24, 2012
Nice, easy location. Friendly, very helpful staff.
Reviewed by a Hotels.com guest on Apr 9, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Mar 19, 2012
This guest did not leave a comment.
"Friendly Staff and Afforable Stay"Reviewed by W David V of "Beaverton, OR" on Dec 5, 2011
very friendly staff. The hotel is older but the room was clean and comfortable. Will definitely stay again.
Location.
Situated in Salem, Shilo Inn Suites - Salem is close to Oregon State Fairgrounds Pavilion, Salem Armory Auditorium, and Oregon State Capitol. Also nearby are Chemeketa Community College and Willamette University.
Hotel Features.
Shilo Inn Suites - Salem has an indoor pool, a spa tub, and a steam room. Wireless Internet access is complimentary in public areas. Business amenities include small meeting rooms and audio-visual equipment. A complimentary breakfast is available. Additional amenities include a fitness facility, a sauna, and laundry facilities. Guests have complimentary access to a roundtrip airport shuttle during limited hours. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
The 90 air-conditioned guestrooms at Shilo Inn Suites - Salem include coffee/tea makers and makeup/shaving mirrors. Rooms have wireless Internet access. Televisions are equipped with premium cable channels and pay movies. All accommodations provide direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries.
All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily. All guestrooms at Shilo Inn Suites - Salem are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Comfortable room"
We stayed here on our way to the Willamette Valley for a day of wine tasting. The room was comfortable and spacious.
This guest did not leave a comment.
Convenient location for our brief stay in Salem.
"Big rooms!"
Very good choice for the area. Rooms are quite large w/ fridge, coffee, etc, bed comfortable. Breakfast is a little sparce - mostly breads and cereals. Pretty hard to find any protein. And whenever I was in the lobby, the TV was running FOX News. I could sure do without that over breakfast. Otherwise an excellent stay.
This guest did not leave a comment.
This guest did not leave a comment.
"very nice"
everything was very nice, the breakfast thing in the morning, and the area to eat in. Ice machines and vendigs worked,. bed was very comfortable, will come again I am sure.,
"good stay"
A good choice for a traveling family. Spacious rooms for the price with a small kitchen area and separate bathroom/sink area. Rooms were clean. Friendly staff.
"SHILO INN SUITES SALEM OREGON"
The room was nice and spacious. Clean and price was affordable. Im there for business once a week and I blieve I will be there again. The location is convenient and central to Salem if I need to go downtown, north or to south salem or just hop on the Freeway to go visit customers in Eugene.
"Great Value"
We loved our spacious room with separate sitting area. It was handy having the refrigerator and the microwave. The breakfast was substantial and had a decent amount of variety with at least some healthy choices. The easy access to I-5 made it easy to get anywhere we wanted to go. The pool was very nice and open from 6 AM to 11 PM! It wasn't the most […] sound-proof, so best not to have a room next to elevator or ice machine room. Staff were friendly and helpful. We'd definitely stay there again. Read more
My husband and I stayed for one night in the king Jr suite, great price for a big room. Very comfy bed. The breakfast in the the morning was amazing, they had something for everyone. I didn't get use the pool because of maintenance but we will definitely stay there again.
"Shilo Inn-Salem, Oregon"
This hotel served all our needs. It has easy access to the freeway, has individual heat control and has seperate areas for sleeping and work activities. The staff was courteous and helpful. We would recommend this hotel to others.
"Excellent stay"
I made this reservation very last minute and just for a 1 night stay. The staff at the hotel was accomodating and friendly. They went out of their way to help me during my time there and even upgraded my room without me even asking. Would stay there again!
"Salem Shilo Inn"
The stay was wonderful, staff friendly. Only issue was bad quality phone in room, but reported and maintenance notified right away. Room was clean, bed very comfortable and close proximity to shops and restaurants.
"Shabby but not chic"
Basic hotel accommodations. Because I booked through hotels dot com I could not take advantage of other discounts and so forth. The hotel should be working with HDC to make customers feel welcome. The room was OK -- clean and neat except for the shabby furnishings. I guess foam poking through an armrest is okay, but that just got me to looking at other […] things and it was clear this hotel room had seen better days. The location of the hotel is right off I5 which is convenient, but you are in fast food hell in terms of nutrition. Search around for nearby eateries. Read more
"Very noisy even at 3am!"
Only 1 person at desk at check in. Very difficult when more than 2 or 3 people showed up. Hot tub and dry sauna out of order. Not well marked. Lots of noise of people running/taking in hallways past 11pm and people even getting in at 3am and making lots of noise waking us in the unit below them. Had to keep asking them for refills for the continental […] breakfast which was average. Read more
"Friendly"
Quiet safe place. I was so comfortable I over slept and missed breakfast waking up at 11:30am. The staff was extremely friendly. I would definitely recommend this hotel to friends and family.
"Great value! Shilo Inn - Market St, Salem, Oregon"
My 74 year old mom and I stayed at the Shilo Inn last weekend (Sunday 2/19/12 thru Tuesday 2/21/12). The service was very friendly. We arrived late, the weather was rainy, and we were hungry. But the desk clerk gave us a warm and friendly greeting and recommended the Pietro's Pizza Parlor next door (try the Taco Pizza - it's yummy!!) We got our pizza […] to go and when we returned she found us some paper plates and plastic utensils so we could eat in our room. Our two queen bed room was very spacious and could have accomodated a third bed! It included a mini-fridge, microwave, and coffee-maker, computer desk, and a couple chairs. The TV was suprisingly small and tube-style (not a modern large flatscreen provided in most hotels), but everything else made up for the small TV. The entire hotel is clean and comfortable. The discount offered thru hotels.com made this place cheaper than the La Quinta down the street and a much better value! The Shilo Inn's complimentary breakfast is an upgraded continental that included hard-boiled eggs, make-your-own waffles, bisquits w/ gravy, fresh fruit, yogurt, cereal, pastries, toast, bagels, juices, milk, coffee, tea. We also liked the location, right off the freeway exit and surrounded by several restaraunts and other more expensive hotels. We will stay here again!! Read more
"Shilo Hotel in Salem, Or was very good price."
The Hotel was very comfortable, beds especially! Staff were very helpful and informative. Good location for what I needed.
"Quality Updated Hotel"
My room had new carpeting, and appeared to be completely updated. The walls were nicely wall papered, curtains were new - everything was in great shape.
"Shilo Inn Salem"
Nice large suite style room. Couches & chairs old and fabric worn out.
"Horrible"
No towels, cold hot tub and indifferent staff. Also the location is not very safe.
"Shilo Inn & Suites in Salem, Oregon"
Great place to stay, easy access to the Capitol Mall area, clean rooms, extended continental breakfast hours compared to other motels, noon checkout. Entrance sign is a little smaller than expected.
"Salem, Shilo"
This is the greatest deal in town. Selfishly, I hope nit too many people find out so I can always get a room.
"Shilo in Salem, OR"
Nice place but they said they didn't have any extra pillows. That was the only weird part of my stay.
"Shilo in Salem, Oregon"
I have stayed at this hotel a number of times, and will do so again in the future. This is a great place by all counts. The are a couple other hotels in the vicinity that I have also stayed at (Phoenix and Red Lion)that I will never stay at if there is room in the Shilo, Please keep up the great work.
"Shilo Inn Salem Oregon"
The hotel room and bed were very comfortable and the pool/hot tub was open til 11pm. I was horrified the next morning when I saw how filthy the toilet was. We got in late, changed and went right to the hot tub, without really paying attention to the room. We were tired and didn't look when we got back to our room either, but in the morning I noticed […] brown streaks on the back of the seat and the lid of the toilet (not from us). The shower head desperately needed to be replaced, but otherwise, it was okay. Oh, and they ran out of waffle mix right in the middle of breakfast, after we had waited for over 15 minutes in line. Not cool. Read more
"Very comfortable, clean and quiet."
Great place. Nice people at desk. Very comfortable quiet room.
This guest did not leave a comment.
"The Shilo Inn & Suites in Salem OR"
The sofas in the foyer were shabby. The coffee table all banged up. Signs in the elevator and outside were chipped. Garbage cans by the elevator cracked and dirty. I just got the overall feeling that updating was needed. Breakfast was disappointing as well. My daughter was playing in a tournament and needed some protein. The only protein was meat in […] the gravy. Icky! The room was nice and clean. We were comfortable. TV seemed to be old & outdated. The people at the desk where very nice but didn't seem appropriately dressed. The am shift had on dark, faded sweatshirts. The man working seemed very sick or injured not sure. He was very nice and helpful though. Read more
This guest did not leave a comment.
This guest did not leave a comment.
staff was very friendly. We enjoyed the room, and they had a very nice sitting area.
"Shilo Salem"
Good hotel value for the money
This guest did not leave a comment.
"Hotel in Salem, Oregon"
The staff was very pleasant and helpful. My room was comfortable and easy to get too. I enjoyed how it was divided off with sleeping area and seating area for comfort.
This guest did not leave a comment.
"AWESOME WEEKEND !!"
What a GREAT place to stay...We got the opportunity to play in the pool and relaxin the Hot tub..Then we went next door to peitrios Pizza and what GREAT pizza and games they had...Then slept GREAT on the beds to head out the next morning for Willamete University for Volleyball tournament..Cant forget the Free GREAT breakfast...We were very pleased !!! […] Thanks Shilo Inn Read more
This guest did not leave a comment.
"Sweet Suite"
Excellent suite for the price!
"Nice hotel, less than average breakfast"
The service at the Shilo was outstanding. The woman at the desk was very friendly and went out of her way to assist us. My soldier son and I stayed Dec 22nd, we were on our way home to California coming from Ft. Lewis, Washington. The room was quite comfortable but the heater was a bit loud. It was in the low 30's and we needed the heat but ended up […] turning it off. The breakfast was nice. Typical waffles, continental style, good coffee. The fruit is my only complaint. The bananas were bruised and the apples looked unappealing - small, dull and old looking. Same for the oranges. I would recommend this hotel as it meets the comfort, security and cleanliness of a room to stay for a night. Read more
"Nice staff & Comfortable Room"
We were a little concerned because the reviews seemed a little mixed, but we enjoyed our stay. It's clean and comfortable. The staff was friendly & helpful. Yes, the rooms could use a little updating to their decor, but if what you want is a clean, comfortable place to stay the night, this is a good place to go. Also their shower was wonderful. It's […] close to lots of restaurants and easy to get on & off the freeway. (We ate at Pietro's. It's cheesy family fun; pirate laser tag and mini golf. Plus lots of ticket & arcade games and it's walking distance) Plenty of room for large trucks to park. My only complaint is the entrance is a little hard to see at night time. We didn't use the spa, exercise room or pool. Read more
"Don't expect much and you'll be fine"
As long as you don't have high expectations your stay will be great. It's a 2 star hotel with fairly outdated rooms, but it's cheap and they have a nice pool & hot tub plus it's got a free breakfast.
This guest did not leave a comment.
"Allowing pets very much appreciated, but..."
The Inn we stayed in allowed pets, which we really appreciated. The "pet" room we were assigned, however, was on the fourth floor which was awkward as we were traveling with a six month old, large-breed pup and his large crate. He is housebroken, but required a couple of trips out during the night (probably due to the strange surroundings, he sleeps […] through the night at home) which were also less convenient from the fourth floor. There was no designated pet area to walk him in--only a couple of small areas with cinder-rock at the corners of the parking lot, which he was hesitant to use. It would be a nice touch, in light of the substantial pet fee charged (quite a bit higher than the other hotels at which we stayed), if the hotel could indicate the pet walking area and provide some baggies for pet waste. The room was very clean and quite comfortable and the staff were nice--we would stay there again but I would try to get a first floor room if possible. I would actually probably try to locate a similar hotel with a lower pet rate, though. Read more
"shilo inn suits salem OR"
I wish I had not picked a hotel online. The photos online were amazing. Yet once I arrived I almost turned around and left. After getting into my room I was horrified the furniture was old outdated and so firm it was not worth using. The blankets were not warm enough for the night. The entire stay was uncomfortable due to the horrible condition of the […] hotel not only the room. I promised myself to never stay in this hotel or any other shilo inn ever again. The only good thing about the hotel was the distance to the nearest subway, pizza place, burger place, and country food. I enjoyed having plenty of options for dinner. Read more
This guest did not leave a comment.
Overall good stay. Staff was friendly and helpful. The only complaint besides an uncomfortable bed which I always have problems with was we found little white hairs all over our bed spreads and couch. Pet friendly room? We should have been told at time of reservations. Wouldn't bother us too much except we all have really bad allergies. The continental […] breakfast was poorly set up and not well restocked. A lot of the stuff was pretty much wiped out after an hour. Read more
"Shilo Inn in Salem, Oregon"
Buffet breakfast was excellent! Acess to enter the hotel driveway is difficult as Inn is not on street front.
good stay clean
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