"Half way to the California Redwoods."
As with my previous experiences staying on the BEAUTIFUL Oregon coast, I chose to stay at Shilo Inn. This time was entirely new, and I'm very pleased with The Shilo Inn Suites Hotel , in Newport. Checking in and out was simple.Genuine Hotels.com guest review
"Great location but otherwise not great"
The Shilo is right on the beach and in a great location in Newport. The resort was very run-down and dirty though. Our room was not well cleaned and extremely hot with no central air. Next time we will stay somewhere else.Genuine Hotels.com guest review
Beautiful view, dirty room.Genuine Hotels.com guest review
"On the beach"
This hotel is located on the beach and minutes away from the Aquarium, which is super convenient. The price was right, but the rooms are dated and are due for some maintenance. DO NOT EAT AT THE SHILO CAFE! Our waitress was awesome, but the food was terrible. I don't know how you screw up eggs sausage and hash browns, but they discovered a way to do […] it. Read moreGenuine Hotels.com guest review
"On the Beach"
The hotel was clean and right on the beach which is why we picked this hotel. The check in took a long time but the staff was friendly and helpful.Genuine Hotels.com guest review
"not what the pictures showed"
The room was crowded. The whole place is run down.Genuine Hotels.com guest review
"Not very clean"
I have stayed in this hotel 3 times in the last 6 months. The service at the reception is very good. Most rooms have an unobstructed view of the ocean. If this is very important to you, go for this hotel. Otherwise, there are better options available. The beds are generally quite beat up. The last time I've stayed here, the bed sheets were very dirty […] (large stains). Luckily, the room had 2 beds, so I was able to sleep on the other somewhat-cleaner bed. Read moreGenuine Hotels.com guest review
"Location, Location, Location"
A nice beachfront hotel. Every single room has an ocean view. The hotel is a bit old but well maintained. The restaurant has a fantastic ocean view and great food as well.Genuine Hotels.com guest review
"ok for the price"
It was an inexpensive place to stay on a busy weekend. The hotel is really run down and has a bo like oder.Genuine Hotels.com guest review
"Great Ocean View"
The location was great. Excellent view of the ocean from our room. It was easy to find and the front desk staff was very friendly and helpful. I did notice that our room wasn't as clean as it should be. It didn't appear to be vacuumed thoroughly at all as I found debris on the floor under the table and a pill of some type on the floor next to the b […] ed. Read moreGenuine Hotels.com guest review
"Hotel great - Lounge not so great"
The Hotel was great. The only bummer was at the lounge they closes early on the weekends. There were several of us in the lounge and the bartender was more eager to get out of there verses providing quality service. This however is not true to the hotel itselfGenuine Hotels.com guest review
Excellent location. The beach and ocean were beautiful. Loved the pool, and the view from the Hotel's resturant was amazing for a dinner at son down. All Hotel staff were very friendly and totally dedicated to ensuring we had an excellent stay.Genuine Hotels.com guest review
Great views. Very friendly staff. The hotel is a bit outdated but clean.Genuine Hotels.com guest review
"should have been less expensive."
I was disappointed in cost for what there was / was'nt! Looks totally different online than what it actually is!!Genuine Hotels.com guest review
"On the beach/older hotel"
I was traveling across country with my kids and wanted to experience a night on the beach. This suited us for a one night stay. The hotel is old looking but probably worn because of the ocean spray. It has no air conditioning so when it got stuffy in our room we just opened the door for a half an hour. Newport is worth going to explore. The room is […] pricey for what you get but it was worth it to me. They have no breakfast but offer you coupons for a discount at their restaurant. We ate there for dinner and the food was awesome and the waitress was fantastic. We would stay again if passing through. Pets are 15.00 a night. Read moreGenuine Hotels.com guest review
Our stay was wonderful. No complaints.Genuine Hotels.com guest review
"good ratings, overall stay will have good memories"
easy access , stunning view, convenient , shop , shop , shop, and then tired and watch tvGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guests, Thank you for staying at the Newport Shilo Inn and we are happy that you were able to relax and enjoy the Newport area. There is certainly some great shopping to be done and many wonderful areas to explore along the beaches. We hope to see you again next time you visit Newport. Best Regards, Mike Willock, GM
Great view from the fourth floor.Genuine Hotels.com guest review
"Rate based on location NOT quality"
Classic example of a location rate, not a quality rate. This is your average overnighter 2 star building with 4 star location being beach front. We got what we expected for the rate as it was all about location and the fact that everything was booked in town.Genuine Hotels.com guest review
Room was ok. Needs updating. Had really good views of the ocean from the room. Don't recommend the restaurant. Over priced and not that great of food. The cafe was decent. I would go back and stay therected again just for the location.Genuine Hotels.com guest review
"Shilo at Newport Oregon: Stay 7/26 - 7/27/2014"
Most remarkable is the assistance of front desk associate Marcia. She was friendly and made you feel she had all the time in the world to make certain you received the front end attention. She also went the extra mile to hunt up the restaurant we asked about. April's by the way is 5 stars in our book!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Guests, Thank you for taking the time to offer this insightful feedback and to praise Marcia on her remarkable professionalism and guest service. Marcia is a great asset to the Newport Shilo Inn team and we are happy you enjoyed a nice stay with us. Best Regards, Mike Willock, GM
"good service hotel just OK."
My family and I stayed in building D -ocean view room, no balcony. The room has decent beds but no AC. The microwave and fridge look like they are from the 70's and the door has key instead of a card, which was very difficult to open. The pool is old and there is NO JACUZZI!!!! The staff were very nice and helpful. I would skip the restaurant (mediocre […] food) but the cafe was good for breakfast. I will not stay here again because of no jacuzzi. Pros: clean, comfy bed, great staff Cons: no jacuzzi, old pool, room only partially updated, restaurant mediocre Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guests, Your comments are certainly appreciated and I thank you for letting us know about your experience at the Newport Shilo. I have been proposing different ideas to include a Jacuzzi on property and we are always looking for ways to better service our guests. Thank you again for staying with us and we hope to see you in the future. Best Regards, Mike Willock, GM
We spent two nights at the Shilo. The staff were great, the bartender (Matt?) was great and helped us with dining suggestions. The room was beautiful and the general maintenance was very clean. There were a couple dirty glasses in the room, but beyond that, it was very nice.Genuine Hotels.com guest review
This was a good value for a room with an ocean view (our room was right above the beach with a breeze off the water), onsite restaurants and 2 pools for the kids to choose from. This was not a high end place but it was clean and exactly what we were looking for. It is very close to the aquarium and easy access to the other important tourist areas of […] Newport. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guests, The Shilo Inn Newport is a great option for families due to the 2 pools, beach access and proximity to the Aquarium. I am happy you were able to enjoy our hotel with your family and experience the nice ocean views. We thank you for staying with us and look forward to having you as our guests in the future. Best Regards, Mike Willock, GM
"great place to stay"
Great location. Clean. Friendly staff. Comfortable beds.Genuine Hotels.com guest review
Would not stay here again. At $129 this room was overpriced, can't imagine paying the full $169. Other than the nice view of the ocean, the room was nothing special, there are plenty of other oceanview lodging options. Bad smell in the room (it smelled like armpit to me, maybe it was just the smell of old rooms). The beds were clean though. Overall, […] disappointing. Read moreGenuine Hotels.com guest review
"Beachfront but needs work"
Cannot beat the ocean front location. Rooms are large. But everything needs repair. Place feels like it needs a good scrubbing. There is a bar on site which is nice. Not much else within walking distance.Genuine Hotels.com guest review
"Hotel in disrepair, but restaurant very good."
We reserved a room and the pics looked great...however, our first room smelled very bad, was old and had mildew. Since I am very allergic to molds we went to the front desk and Mandy helped us find a room in another area that did not give me asthma. She was great and went out of her way to help turn a lemon into lemonade. Although the hotel needs to […] be updated, the restaurant and staff were a cut above and the surrounding area is beautiful. Read moreGenuine Hotels.com guest review
"Pick another if you can"
Overpriced and old. Great view.Genuine Hotels.com guest review
Very disappointing,rooms are out of date ,in need of updating TV,Wallpaper, painting,bed,etc. At the price not worth the stay would not recommend this motel. I know I will never return.There are much better place's,for less!!!!!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, I appreciate you taking the time to offer this valuable feedback on your recent trip to the Central Oregon Coast. I will make sure to identify and address the items you have discussed and I am sorry that your experience was less than perfect. We are always looking on ways to improve and I will take your recommendations to help in our progress. Best Regards, Mike Willock, GM
"Needs MAJOR updating/remodeling!!"
The place is just old and rusty! They've painted over the doors so much the paint is chipping off all over. There are rust stains all over the outside. The hotel sits at a slant which you can feel. The floor under the carpet in our room had lil dips n dents in it. The wallpaper is old/outdated, discolored, and peeling off. The doors to the rooms do […] not stay open. The slam shut unless you had the door and prevent the slamming (not cool in the middle of the night when you are trying to sleep). The two pools were disgusting. Even after they apparently cleaned them the water looked murky. The menus in the restaurant are falling apart and old. The food was good. Though it took a very long time to get our cocktails! Our tv remote in our room didn't work. The showers are old. The chairs in our room look like a dog chewed on them. The bed was fine. This is the second Shilo I've stayed at and the experience was not a great one. The first one was so bad that the GM of the hotel comped our entire stay. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guests, Hearing from our guests is always a valuable experience for us to find ways on improving the property. I will work with both my maintenance and housekeeping teams to identify and address these matters to ensure we resolve these items. Thank you for giving us this opportunity to improve. Best Regards, Mike Willock, GM
"It is very close to the beach and has a great view"
I was fairly disappointed with my stay, the room was very small and smelled funny. I thought for spending almost 200 bucks it would be a lot nicer. On the plus side the staff was very friendly.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, It is very important for us to get all levels of feedback from our guests and I certainly appreciate your valued remarks. I will make sure to look into this items you have mentioned and address them immediately. I am happy that you enjoyed my staff and found the views from the property to be great. Best Regards, Mike Willock, General Manager
Overall the stay was good. Great view of the Ocean !Genuine Hotels.com guest review
"Best weekend ever"
It was a great trip, comfortable clean room with a spectacular view. It only had an old style TV's but we did not watch TV anyway. It was a great stroll up the beach to Nye Beach for dinner and to wander the new shopping area.Genuine Hotels.com guest review
The hotel was pretty rundown considering the price. We had 2 adults and 2 children in our room and had to request extra towels since there were only 2. The location was great. The pool by building A definitely needed a good cleaning. Overall ok, not a great value.Genuine Hotels.com guest review
Long wait to check in on Fri aft. Great being so close to beach.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, We always appreciate hearing our guest’s feedback and I am happy you enjoyed our great location on the beach. Friday afternoon is our busiest time of the week for checking in guests, but I will make sure we have more staff readily available to assist our valued guests. Best Regards, Mike Willock, General Manager
Was happy with the room, service, housekeeping, and the cafe. Housekeeping did a good job, but we wished that our sheets were changed out like they should have been during our 7 day stay. The room temp was good, the view was facing the ocean like we had hoped, but we were a little disappointed with the A Building roof directly below. The washer in the […] Laundry room wasn't good for getting rid of the sand, but the dryer did its job in removing the unwanted sand. The cafe was nice and the food was good and the waiter was very nice. The only thing needed to improve was the need for more staff with such busy mornings, and it would be nice to see the cafe open for lunch as well. Would have appreciated continental breakfast for the price we paid as well, and we thought on their website it was posted that they offer fresh fruit and popcorn all day, but that just wasn't the case. It was nice having access to an ice machine as well. Overall, it was a wonderful week in Newport and we are pleased with the room and service we received from Shilo Inns. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, Thank you for offering this your experience about your recent Shilo Inn stay. We are happy to hear that you enjoyed our location, room, service and café while you visited us. Having guests join us for a week is always enjoyable and it is nice to know we took good care of you. Please come back and stay with us again in the future. Best Regards, Mike Willock, General Manager
This is a 1970's hotel that needs refurbishing. The bathroom was clean and the shower was good. The beds are comfortable. The rooms have a peculiar smell probably because they are dog friendly which I didn't realize when I booked our room. We had to move rooms because the first room smelled like human BO. They used an ionizer to refresh it. The staff […] were great and addressed all of our needs. The restaurants were pretty good. They serve a great bread pudding. Wonderful beach access and water view. Noisy hotel. Overall it was an okay hotel that I would most recommend to someone with a pet. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, We appreciate you taking the time to offer your feedback regarding your stay at the Newport Shilo Inn. Having such a large resort we are constantly working on updating our in-room décor and property amenities. It is wonderful to hear that you enjoyed the beautiful views from the hotel rooms and beach access. We will make sure you are in a pet free room next stay. Best Regards, Mike Willock, General Manager
"View of ocean"
Furniture is worn and Tv was very old. Not what we expected from a Shiloh Inn. No screens on windows and we were on the third floor so it was not safe to open window.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, It is always very helpful to hear from our guests regarding their recent stays with us. The property is currently being upgraded with newer TVs, furniture and amenities to make our guests stay more relaxing and enjoyable. I will make sure to address all recommended suggestions with our windows and safety. Best Regards, Mike Willock, General Manager
"Beach view pleasant,"
No in room AC.........too many people sitting in parking lot drinking beer, might have been the wrong weekend to go to beach. Would not pay this price for this room again.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, Do to our beach location the property does not usually need AC as the natural weather conditions can keep the area cool. We always have fans available upon requests and are always willing to take care of our guests. I thank you for staying with us and am sorry about the other patrons in the parking lot. This will be address with my team to be aware of. Best Regards, Mike Willock, General Manager
"Never ever again! You pay for what you get!"
Bad! All around! First I will tell you the good. There are 2. Ocean view and the room was clean. It didn't smell good. It has not seen a handyman since about 1980, but it was clean. Now for some bad. First off, we waited to check-in for about 10 minutes before a manager came out and told the second person in the room to start checking someone in. There […] were about 4 families in there. BTW - there is NO bathroom in there. Stop somewhere else first. Checkin took about 30 minutes. If you really look at the pictures, you can see that this hotel is actually 4 different buildings. We stayed in building B. If they book you in building B, just say NO. Here is some bad stuff about the room. ALL ELECTRONICS ARE FROM THE 70's. I had to "jiggle" the television wires to make the picture work. The TV was a 19" old school thing. NO AC!!!! Normally, not a problem but the windows don't have screens either! 3-stories up. The pool is NOT in your building! You have to walk down the street to it. The one they said was for kids, turned out to be a 3 foot lap pool. No stairs...not kid friendly. The other one was OK. There were exactly 6 chairs in there. You know, the $5 plastic ones from Walmart. They didn't match, which I don't care about but it just goes to show how much they (Shilo Inns) care about the pool. 25 people in the pool at one point. Cheap rates because there is no continental breakfast. So for a family of 4, add $40 each day. JUST STAY SOMEWHERE ELSE! Read moreGenuine Hotels.com guest review
The hotel was easy to find and in a great location. The View was wonderful. The only bummer was that we have a short son who was not able to play in the pool because the shortest part of the pool is 3 feet deep. So he had to spend his pool time on the step. But other then that, it was a great stay, wonderful food and restaurant setting was great. Staff […] was very friendly. Would stay again. Read moreGenuine Hotels.com guest review
"Great ocean view!"
The view was incredible and the beach access was very close, but for what we paid, the hotel was not up to standard. I was disappointed by the quality of the hotel. Dirty windows!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, Thank you for staying with us at the Newport Shilo Inn and having the opportunity to enjoy the great ocean views and beach access. We clean our windows regularly and I apologize if yours was dirty in between cleanings. I will make sure our team checks this item on a daily basis to ensure the views remain incredible. Best Regards, Mike Willock, General Manager
Because it was a busy weekend at the coast, we were shoveled into the "old" section of the hotel (section A). Doors were dirty, tubs need to be scrubbed with bleach - black mold in grout and caulk. Carpets were old and dirty. We went and stayed with friends in Depoe Bay as it was depressing to stay there. Not a bargain at $150 a night when we couldn't […] even sleep there.. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, I am truly sorry regarding your experience and I will personally make sure to address these items immediately with my maintenance and housekeeping teams. Best Regards, Mike Willock, General Manager
Older building and it shows it. Furniture older and banged up, No AC, no dvd. Requested a quiet room and I feel there was no consideration given to this. Do your research first. This is very basic for a business stay but not what you would call "nice" for a family vacation spot.Genuine Hotels.com guest review
"scenic and close to must see sights"
The location is wonderful. I am sure back in the day this was the most beautiful hotel. The hotel needs serious cosmetic attention. The exterior is in disrepair to include the signs. The interior needs updating. Not very comfortable sleeping on the brick hard beds. There is NO air conditioning and the water pressure is poor. The staff are all nice and […] the hotel dining is wonderful. The beautiful view of the ocean while dining is breathtaking. I would not stay again and have made reservations with another location for next year. Read moreGenuine Hotels.com guest review
"This is a great hotel for a family visit!"
Great view of the beach! We loved listening to the ocean with the windows open in our room. A very short walk down some stairs to a great walking beach too. Breakfast was good at the café and even better to have it delivered to the room (nearly the same price). We dinner at the restaurant and had excellent Carleton Farms Pork chop, perfectly cooked […] vegies and wine. Just as good as most Portland Hotels of the same caliber. Rooms had all the basics. This is not a fancy hotel but has everything needed for a great family vacation. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, I am happy you and your family enjoyed the Shilo Inn experience here in Newport and have an opportunity to dine at the restaurant. Both the rooms and restaurants offer Great Ocean views which allows for a great view of the beach which you enjoyed. Best Regards, Mike Willock, General Manager
"Beautiful Views at a Decent Price"
Our stay was very nice overall, but the rooms are definitely in need of some maintenance! There was peeling wallpaper, the carpet was wrinkled, the mini fridge had a definite wobble, the screen in the window was coming out, and some rooms didn't even have screens! Not good when your hotel doesn't have air conditioning! The room was very clean though, […] and the décor wasn't too terrible, though losing the wallpaper on the ceiling in the bathroom wouldn't be a bad idea. The choice of putting the towels inside of the shower was an odd one too considering there was plenty of other wall space ... For the price though, you really can't beat the views and the beach is just a stairway away. It is also convenient to much of Newport including the trendy Nye Beach area with cute shops and good places to eat. I would definitely recommend this hotel to friends despite it's quirks! Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, We always appreciate our guests feedback and I thank you for taking the time to offer your remarks. You have mentioned many items that we are currently working on with my maintenance team to improve the rooms and hotel ambiance. Having a location with great ocean views and close to other Newport attractions is a big draw for most of our guests. Thank you again for staying with us and we hope to see you again in the future. Best Regards, Mike Willock, General Manager
in great need of upgrading older sectionsGenuine Hotels.com guest review
The hotel is right on the beach with great views. Staff was great. Room service was fast. Reasturant had an absolutely wonderful view of the ocean while you eat fantastic food. The only complaint I have is there was no air conditioning. They did provide a fan which we used to put in front of an open window. That did cool off the room very quickly due […] to the wonderful cool air of being so close to the water. However I was on the 4th floor and it does get hot during the day. On the other hand we spent most of our day out of the room so it wasn't too much of a nucince. Elevator is slow and the building could use some upgrades but I would stay there again. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, Thank you for offering these kind comments on our great staff and fantastic food. I am delighted that you enjoyed your stay and the wonderful ocean views. We will certainly look into cooling down options and always have fans in the rooms and additional fans on request. Best Regards, Mike Willock, General Manager
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )