"Oregon Ocean Views"
My stay at the Shilo was wonderful. We had a great view, good service and very accommodating staff. The room was very comfortable and clean and of course the view of the ocean was spectacular!! Can't wait to come back to Oregon.Genuine Hotels.com guest review
"Good just not great."
I really liked that the hotel was on the beach with easy access to the beach. I thought the room was out dated and not as clean as it could have been. We also stayed on the ground floor so anyone whom smoked decided to do it outside our door, a designated smoking area would have relieved my lungs. I would stay there again because of price and location, […] I do think they could stand a few upgrades. Read moreGenuine Hotels.com guest review
"No cash deposit back"
When I checked in I paid cash for two rooms for two nights and was told I needed to put a cash deposit of 50 dollars because I was paying in cash (511.00). When I checked out they conveniently for them had no record of me giving them 50 dollars cash. I had my grandchildren with me who are 13, 11 and 5 who saw me give them a 50 dollar bill. Not a good […] lesson for them to learn and no we will never stay at a shilo again after that experience!!! Read moreGenuine Expedia guest review
Our too was run down. Paid for an oven view but our "view" was a window that was in front of the main walk way for other guests. Therefor if we opened our blinds we would have had no privacy. Plus we could a old first sockin out room.Genuine Hotels.com guest review
"Location location location"
Hard to beat on the beach downtown and you can walk to Nye Beach neighborhood a gem of a neighborhoodGenuine Expedia guest review
The staff at the front desk made it all worth while. Thank you for all your help and going out of your way to make everything was ok.Genuine Expedia guest review
Was ok but not great. Toilet was stopped up during the night. Was warm and no air conditioner but had fan.Genuine Hotels.com guest review
"Better with heat!"
Lovely views, easy access to the quaint part of town and beach. Heater in room was not working; bedding was damp and as a result, I was cold. A maintenance worker came in to fix the heater - a very nice man, but was not able to make repairs. At my suggestion, he got a portable heater from the maintenance office. That solved the dampness and heat is […] sue. Read moreGenuine Hotels.com guest review
"Just OK for being a beach front hotel."
We stayed for 2 nights. Staff didn't make me feel welcome. Stairs to the 2nd floor were dirty and could use a good scrubbing. Room was clean. The bed is old and was not comfortable. The TV was outdated. Carpet needed to be restreched and whole room could use a renovation. The entrance had a coffee spill that never got cleaned up and was still there […] the day we left. Read moreGenuine Expedia guest review
"Good, basic, room, great view of the ocean."
Pleasant staff, easy check in and out. Clean room with basic amenities.Genuine Expedia guest review
"Friendly staff, aging property."
Great location close to the beach. It's an older motel which shows. There is rust on a great deal of the exterior and it is showing its age. The rooms are simple but clean. No modern updates, but the room was comfortable enough for the night, but spacious enough or nice enough to warrant staying long.Genuine Hotels.com guest review
"Great ocean view"
Although the units were older, they were very well maintained and clean. Especially nice was the fact that the windows were clean and did not fog up allowing for clear viewing.Genuine Hotels.com guest review
Great view of the beach. The rooms are dated but clean. The attached resturant was pretty good and reasonibly priced.Genuine Hotels.com guest review
"Friendly but slow desk service"
Really nice room above the beach - the rooms all have views and we appreciate elevator. They also allow small dogs for a $15 fee, which is great as we sometimes like to travel with our little guy. Didn't use the restaurant, but very close to a really great restaurant down the street. Our only suggestions would be or a room with 2 King beds (implying […] two couples or, in our case, 3 family members) to include more than 2 single serve coffees and to figure out a way to make check-in and check-out more efficient: we had to wait forever to check in, and there were only a few people ahead of us. Very friendly and nice place, though, overall--would definitely stay there again. Read moreGenuine Hotels.com guest review
"Stormy night at the beach"
Was slightly disappointed in the "ocean view" due to the large parking lot seperating our window from the ocean. Other than that, room was great! Tv remote didn't work for squat but we made due. Received a coupon for the restaurant and the cafe upon arrival, the restaurant was great, check out the happy hour! We didn't make it to breakfast at the cafe, […] maybe next time! Thank you shilo Read moreGenuine Hotels.com guest review
"Awesome beachfront hotel"
I decided to take a trip to the beach with some friends for my birthday, and really enjoyed my stay. I would stay again without hesitationGenuine Expedia guest review
"Beds were nice! Carpet should be cleaned for the"
I asked for a room in the new part of the hotel so I get get a new, cushioned mattress. Clerk said all beds were the same and she was correct for my room. Mattress was cushioned and comfortable. Great view of the ocean. Lots of long strands of hair next to the sink. Room needed vacummed esp for the price charged.Genuine Hotels.com guest review
"A little disappointed"
The lobby is very nice, the rooms compared to other Shilo ver disappointing.Genuine Hotels.com guest review
"On the beach - old building"
Due to aging carpets, the pet friendly room smelled of previous dogs which was not pleasant. However. The staff were really great and welcoming. This was a happy place and within walking distance of many attractions and excellent restaurants. We had a great time there.Genuine Expedia guest review
Lousy experience. Over priced for what you recieveGenuine Expedia guest review
We were very pleased rates were greathGenuine Hotels.com guest review
the room had a musty smell, the view was awsome. Would go back but only after checking out other options in the area to see if for the price could get an equal quality, cleaner smelling room. Facilities, i.e. restaurant and pool were very far away.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, Thank you for offering this feedback on your recent stay at the Newport Shilo Inn and we will look into this musty issue. It is nice you hear that you enjoyed the awesome views and next time you stay join us in the D building next to the restaurant and pool. Best Regards, Mike Willock, General Manager
"Great view of beach"
A terrific place to stay if you want to avoid driving around. It's within walking of the beach and shopping and has a restaurant and café that overlook the ocean and room service. The lobby host was extremely helpful on ideas for things to see and do in and around Newport. (two days wasn't long enough to do it all). The room was clean and the maid accommodating […] to my requests. Two pools and well off the main highway so a restful night. The view was beautiful and I spent several hours whale and boat watching from my comfortable room. I will be returning but for a longer stay. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest, The Shilo Inn Resort in Newport Oregon is perfect for guests that want to visit the coast for a few days and we would enjoy having you visit us again. It is nice to hear that our staff was very helpful during your stay and you had a chance to enjoy the café. Best Regards, Mike Willock, General Manager
"Great ocean views"
Very clean room. Direct ocean views.Genuine Hotels.com guest review
"Out-dated and rude"
I went to the Shilo Inn for one night and was disappointed with the staff that worked there. They were rude when I wanted to check in and were rude about the fact that I used a travel site to book my room. And then after that the room was out dated and smelled weird. The shower pressure in the bathroom was so hard it hurt to shower. I do not plan on […] staying with this chain again. Read moreGenuine Hotels.com guest review
Other than being told it was smoking room on line when I made the reservation and finding out upon registration that there are no smoking rooms at this hotel, it was well worth this mistake. I am surprised that you did not ask about the staff- they were outstanding. Couldn't have had a better stay-kudos for your taste in representatives. Thanks especially […] to Jess for being our waitress at the restaurant and housekeeping for their attentiveness! Food was very good and watching the ocean while eating wonderful. Read moreGenuine Hotels.com guest review
"Old but clean, and right on the beach"
This hotel's sitting in a great spot, right on the beach in Newport, but the building's very dated and the rooms are fairly small. The app offered us an ocean view and the hotel delivered, we had a great view from our window. The Shiloh is spread out in a number of separate buildings along the beachfront, one of which allows pets, and the one we stayed […] in was described to us by the clerk as more of a 'hotel experience' than the 'motel experience' in the other buildings. Not sure what the difference is. The front desk staff were very helpful and friendly, and pointed us to some area attractions. The buildings are all very dated and in need of updates; in our room the flooring felt a bit uneven beneath the carpet and everything just felt very old. Another guest we met in the elevator remarked that the floor in her room felt like it sloped toward he sea. The doors still use actual keys rather than cards. Housekeeping seems to do a nice job though, and everything was very clean. Parking is either a few spaces available on the street side of the bldgs or a lot across the street. There's also underground parking beneath the D bldg but you need a vehicle with good ground clearance or you could seriously bottom out and get stuck in the driveway, but you can't have too large a vehicle or you won't clear the roof of the parking structure. Kind of ridiculous, only a handful of vehicles even parked down there. An okay experience, but you're mostly paying for the view. Read moreGenuine Hotels.com guest review
"Needs Serious Improvement"
My wife and I planned a getaway weekend at the beach. We have always have a good expierince with Shilo. We were very suprised that our room was so outdated it felt like the 1980's. The furniture was so out dated and worn it had seen its better days, the carpet was worn and smelled like urine, the bathroom was dirty you could see dust hanging from the […] supply line to the toilet and in the corners. The baseboards in the room were worn down to the wall. Basically you would not want to take a shower or walk around in the room with bare feet. The lobby was so outdated it was not inviting along with other parts of the property. This place would be a castle if you were homeless. Read moreGenuine Hotels.com guest review
"Nice hotel. Great view."
Easy check-in. Decent rooms. Walking distance to cute Nye Beach area. Understaffed bar in restaurant. They were not ready for a tour group that was there, which affected both bar and restaurant.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Julie, Thank you for staying with us at the Newport Shilo Inn and offering this feedback on your experience at the hotel. During the end of the summer there are many tour buses that arrive in town and I am sorry that it impacted the service in the bar. I will make sure to discuss this with the team to ensure we can always deliver great service. Best Regards, Mike Willock, General Manager
Clean and comfortable room. Close to sites and great ocean view.Genuine Hotels.com guest review
We were disappointed in the lack of upkeep, the whole property was very dated. Windows opened, which was nice however they had no screens so you get a breeze and sound of the ocean with flies or stifling room with no flies. Thought it was too high priced for what you got.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Erin D, Hearing from our valued guests is always a great benefit and will help us improve on issues such as making sure all our window screens are installed. I will work with maintenance on this issue and I thank you for staying with us. Best Regards, Mike Willock, General Manager
"Great view, right on the beach!"
Great price for location, the room was very nice and clean. It was a motel setting, but was hotel feeling. We would definitely stay again!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Newport Dear Valued Guest`, It is great to hear about your experience at the Newport Shilo Inn and that you loved the perfect ocean views. We always enjoy following up on our guest’s input and look forward to having you stay with us again. Best Regards, Mike Willock, General Manager
Very GoodGenuine Hotels.com guest review
Helpful staff. Beautiful view. A little noisy with people slamming doors. Other than that quiet. Handy to the beach and shopping.Genuine Expedia guest review
Hotel had good view, of the Ocean, food was excellent in the main restaurant. The room needed update old style tv etc,Genuine Expedia guest review
"close to the beach."
its right on the beach. but for the price i paid i expected a better room. the furnishings were old and the chairs in the room were filthy. the bathroom ceiling had a big patch job on it about three feet wide. just disappointed for the price i paid.Genuine Expedia guest review
"On the beach!"
Nice staff. Older building and rooms, but i did not care, the view of the beach and ocean was spectacular.Genuine Hotels.com guest review
"View was incredible!"
While the hotel is an older unit, the maintenance is very good and everything worked as it should. The TV was an older tube type but good picture. Overall facilities were good and staff was very accommodating to our needs. We did not use any included amenities such as pool or restaurant. Overall, I would recommend this hotel to anyone looking for a […] clean comfortable unit at a fair price. Read moreGenuine Expedia guest review
"Old versus New"
We were in the new side of hotel on our last trip and it was great. This trip we were in the old side. While it was kept up nicely, both beds (queens) were hard as rocks.Genuine Hotels.com guest review
I loved having restaurants included though I wish there were balconies.Genuine Expedia guest review
"The room was great. I arrived on a very hot day 91"
A fan was in the room, wish we could of had air conditioning. The handicapped bathroom was great. To bad we had to walk to find somewhere to have lunch and dinner. Would of been nice for the cafe to be open.Genuine Expedia guest review
"Great ocean view but no sleep"
Wonderful ocean view, but for the price I paid it was disappointing. You could hear the upstairs neighbors the whole night. I don't know if they were running all night but it wasn't quiet.Genuine Expedia guest review
For a fun weekend, this was convenient.Genuine Hotels.com guest review
"Hotel needs a facelift."
The stay was ok. Alarm clock would not stay plugged in. Have to make your coffee one cup at a time. Rooms need to be refurbished.Genuine Expedia guest review
"disappointing stay. Left early."
The room was over $200- This was a splurge for us. The room was in the new building with a view. well, all furniture mismatched, bed covers worn through in spots...bleached out to see threw. The room had hardly no lighting.Maybe this was on purpose? Carpets run down ,smelled. Paint peeling on walls. I expect more for our hard earned money.. Restaurant […] in facility very disappointing . Food smeared on menu was the first clue. Windows entering restaurant smeared . We only stayed one night and canceled second one. Read moreGenuine Expedia guest review
"Weekday get a way"
The bed was really hard, did not sleep well at all. The window was open when we entered the room and it smelled a little like "dirty socks" (husband's quote). We left the window open, as it felt too warm in the room and we wanted to hear the ocean. The thermostat did not seem to work. The pool was nice and warm, but murky.Genuine Hotels.com guest review
Gr8 stay.Genuine Hotels.com guest review
"Quality of service"
Room was very nice when we got there. The next morning maid pounds on the door at 915 am I was in the shower wife ask her to come back to clean the room and leave extra coffee. She never came back for extra coffee or to clean room or replace the empty glass that was there that was cracked. didn't get clean towels to replace the soiled ones. The people […] at the desk gave us extra coffee and seen that the towels were clean. We strayed at the Shilio in Newport. Read moreGenuine Hotels.com guest review
"No air conditioning"
Will stay againGenuine Hotels.com guest review
NOT worth the priceGenuine Hotels.com guest review
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