"Right off the freeway and great room but..."
No complaints about the room or accommodations. Price I felt was a little steep but it was the best value I could find. It seems as though the evening front desk people don't like their job and I don't know if they know how to smile. I work in retail and expect the same service I give 45 hours a week. Overall I would stay again though.Genuine Expedia guest review
Staff was nice, pool was good, the beds however were horrible.. Felt like I was sleeping on a waterbed, they were terrible. Everything else was great...Genuine Expedia guest review
"Don't stay on the 4th floor."
The over all experience was good. The staff were wonderful and the room size and amenities were great. However, it was apparent that for those of us staying on the 4th floor that the roof had leaked in the past and the repairs, if they had been made, were not done so by a professional. The paint on the bathroom ceiling was peeling and it appeared that […] either mildew or mold was forming. It was over 100 degrees while we were there and the A/C unit in our room did not really cool the room off at night. However, the A/C in our room worked better than the ones in our relatives rooms on the same floor. Their units basically did not work. The A/C's were not a problem for the relatives staying on the second and third floors. The breakfast provided at the resturant next door as part of the room rate was very good. Overall, we would stay at this hotel again but will request rooms on the second or third floor. Read moreGenuine Expedia guest review
Best thing was location....Genuine Hotels.com guest review
"Close to the family and the places that we visited"
We always enjoy our stay at this hotel when we visit in Nampa.Genuine Hotels.com guest review
Kind employees, clean and comfortable.Genuine Hotels.com guest review
"Clean, comfortable, good breakfast"
I got to the desk and was handed two metal keys... oh know, and got upstairs and found we had gotten a room next to the elevator. I went right back down with out even opening the door and asked for a different room, that I did not want a room next to the elevator. The staff was very congeniel and gave two different keys. I did ask to make sure the room […] was a King bed as I had requested on Expedia and evidently the first one wasn't. It is good to have your printed itineray with you to remember what you requested. The room was excellent, the bed was very comfortable and air conditioning wasn't too loud, the pillows were good and every thing was very clean. The only couple of things that weren't up to par, they had lousy coffee and there weren't any good TV channels. The next morning instead of working around a limited work space for too many people and not enough chairs, you get vouchers and get to go next door (same parking lot) to the restraunt and get to set down, you get to get served a hot breakfast of your choice. I hate breakfasts that are all sugar and carbohydrates or packaged oatmeal or unripened fruit, this was awesome. Bacon, hashbrowns and eggs made to my request. Read moreGenuine Expedia guest review
"Great place to stay at a great price"
Great value. Enjoyed the breakfast at the adjoining restaurant.Genuine Expedia guest review
"They don't change the sheets."
Carpets were dirty thoughout the hotel and lifting up. No maps of the area available at the front desk. They didn't change the linens for three days and when I asked them to do it they said they would but they didn't. I put a small pen mark on the sheet and checked every day. I would have to ask the question. Did they change the sheets before I checked […] in? The adjoining restaurant was dreadful as well. They only had one waitress working the tables and they also worked the lounge and in the kitchen too. The cook and the waitress were constantly out behind the restaurant smoking as well while patrons would wait at the entrance for service. The food was lousy and I only ate there once. They were wondering why their business was so bad. Even the lounge was dead. Read moreGenuine Expedia guest review
"came for a graduation"
happy with stay at the hotel. the hotel give coupon for a breakfast at restaurant next door. the first day i ordered my food to go and other people came after me. they were seated and received their orders first. i had to ask for my order.Genuine Hotels.com guest review
"Good hotel, Great price!"
Great stay! Desk staff was friendly and helpful, room was clean and pleasant, everything worked well, and the breakfast was decent (at least it was hot!). Breakfast did take a longer time than any other restaurant, so prepare for a long wait and for flustered staff if it gets busy, but aside from that, everyone was nice and the hotel was clean and […] comfy. Read moreGenuine Expedia guest review
We were very surprised in what we received for the price we paid. The staff were friendly and helpful. The room was clean, larger than we expected, and had plenty of counter space which is usually lacking in a hotel room. The breakfast was a voucher, picked up at the front desk, for a hot meal at the restaurant right next door. Good selection of breakfast […] options available. Pleasantly surprised by the whole experience. Read moreGenuine Hotels.com guest review
Clean rooms. Quiet. Breakfast was an bonus.Genuine Hotels.com guest review
We always stay here the people are friendly and the hotel is clean always enjoy itGenuine Hotels.com guest review
"Might not choose this location again"
We were on the 4th floor back side of building and there was a LOT of road noise from the Freeway. Room was good size and clean but the tiny microwave made so much vibration noise we stopped using it for fear it was going to blow-up! Also they REALLY need to upgrade their old TV's. Free breakfast at the restaurant across the parking lot was so-so and […] for a holiday weekend they were terribly understaffed and we had to wait a long time and then the food came in bits and pieces for the 7 people in our party. Read moreGenuine Hotels.com guest review
Very nice! clean rooms,friendly sevice definitely would stay again here.Genuine Hotels.com guest review
"Becoming outdated for the price"
Friendly staff and overall good facility, but it has a lot of outdated accommodations.Genuine Expedia guest review
The location is great! It is close to many areas people would need to stay in Nampa to see. The breakfast is a bit of a problem. It is a great breakfast at the restaurant. But people need to know if it is a busy weekend, they will be quite a while getting breakfast. Many people were inconvenienced by the breakfast situation that day. It is good food […] and a very filling breakfast, just not fast like those offered at many hotels. If you are not in a rush, the breakfast is wonderful. Read moreGenuine Hotels.com guest review
"Good service, nice hotel"
Rooms are nice and clean. Staff was very nice and free breakfast is nice as well. Overall no complaints.Genuine Hotels.com guest review
This hotel was so nice after a long day of driving! Clean, kind, comfortable, great pool! And to wake up to a full hot breakfast was a treat! Will be staying here again!Genuine Hotels.com guest review
Hotel was ok, tv was awfullGenuine Hotels.com guest review
"Great for the price!"
Although many moderately priced hotels offer a jacuzzi and pool - the Shilo has a working steam room and sauna! What a great bonus! The Shilo also offers complimentary breakfast at the on site cafe which was wonderful! A full, warm, complete breakfast selection that you order from a menu. Great hotel for the price!Genuine Hotels.com guest review
Our stay was perfect. She registration desk was kind, quick, and friendly. We appreciated the little extras she provided. We was given a coupon for a breakfast next door. The pool was warm and clean. Our bed comfortable. My wife and I thoroughly enjoyed our visit with this hotel in Nampa, ID.Genuine Expedia guest review
"free breakfast isn't free"
the room was fine - nothing great or spectacular ... clean and a place to rest our heads. The "free breakfast" was across the parking lot at the diner. The hotel gave us vouchers and it only included the food - we had to pay for drinks ... and the chocolate milk was terrible. My kids were happy with the food ... but not with the chocolate milk!Genuine Hotels.com guest review
"perfect stay perfect place"
We got everything we asked for here. The room,, a king suite, was wonderful and just what we came to expect from this hotel chain!!!Genuine Hotels.com guest review
"Nice for the price"
The room was nice and clean, bed was comfortable. Could have used one more pillow.Genuine Hotels.com guest review
It was good other that the bed was super hard and there was no water pressure from the shower.Genuine Hotels.com guest review
"Great place for a good night sleep"
Easy access on and off highway. Great hotel for our purpose. We needed just one night for our daughters competition and the staff was great both in the evening and in the morning.Genuine Hotels.com guest review
"Not very clean..."
We stayed at this same Shilo Inn about 15 years ago and it seems as if nothing has been changed or updated. Our room was very dirty; corners not cleaned, stains on the wall paper, stains in the grout in the bathroom/shower, carpet old and worn out, fire sprinklers with cobwebs. Hotel staff were very accommodating to switch our room but there were many […] of the same problems in the new room as well. Had it not been so late at night when we got back to our room, we would have left for another hotel. Read moreGenuine Hotels.com guest review
Breakfast good but slowGenuine Hotels.com guest review
"I will find another place in Boise"
At best I would call this hotel "dated". it is like a throw back to the 1970's and I doubt it has been updated, or seriously cleaned, since then. The carpets were stretched and bunched and in my room there was about a 1 inch band of filth around the baseboard where the vacuum wouldn't reach. Although I originally intended to work out, you were required […] to trade your brass room key for a key to the fitness room. Inconvenient to say the least and I really do not like hanging out in the lobby in my workout clothes. The worst thing about the stay is that my shower head did not work. When I pushed the control button it would come out of the shower head for a few seconds only. I had to bathe by dipping water in my hands under the lower faucet and splashing it over my body. The maintenance guy checked it out and said he would fix it after I left. Nice....well, not nice at all. The staff seemed to know that they worked in a less than satisfactory place so they gave less than satisfactory service. Read moreGenuine Expedia guest review
Very please. Everything went well. Thank youGenuine Hotels.com guest review
Having stayed at other Shilo Inns I expected better. Need to invstest in upgrading.Genuine Hotels.com guest review
"Best Maid service ever"
First got a room near meeting room! Church service after late late night. Was moved to quieter room! with no fuss or muss! Missed the down quilt though!I Accidentally left expensive pillow in original room and maid brought it right up! Thank you thank you! Would stay there again in a heartbeat! Clean quiet and friendly!Genuine Hotels.com guest review
"Perfect Night's Sleep"
Very courteous staff --- voucher for breakfast was perfect amount.Genuine Expedia guest review
the last night of oiur stay a group of high school kids were put in the room above us. They ran and jumped until after midniight. The hotel's mangement refused to address the situatione. This was unaceptable and we will never stay in any Shilo Hotel again. We will also recomend to all of our freinds to never stay in a Shilo Hotel.Genuine Hotels.com guest review
"Not super clean, but staff kind and helpful"
We found a sports bra on the floor of our room upon arrival, then a used ice bucket and one glass on the counter had Saran Wrap while the other didn't. There were also a few crusty stains on the carpet. Not ideal or comforting when you need a good night's sleep on the road with children and a dog. The staff was kind and helpful, however.Genuine Hotels.com guest review
something is wrong with wake up call system. We had two rooms, and both called us an hour and a half before it was supposed to. although a little dated, the rooms were clean and very spacious.Genuine Hotels.com guest review
"Comfort and perks"
The room was clean, spacious, with all conveniences. An unexpected bonus was the voucher for the restaurant next to the motel.Genuine Hotels.com guest review
"Moving cross Country"
really liked that the pool/hot tub area was open 24 hrsGenuine Hotels.com guest review
Rooms were huge. Service was excellent. free breakfast next door at the diner was big and hot. Would stay again.Genuine Hotels.com guest review
"Price was right"
We needed a place to spend the night on our way home and the price was right. The room was clean and quiet and the location convenient. The room we stayed in could be upgraded/remodeled. Overall we had a good experience although the person at the check in desk could have been a bit friendlier.Genuine Hotels.com guest review
"Nice stay in Nampa"
The room had everything you could need. We visit Nampa often and had never stayed at this hotel. We will be staying here from now on. The price was right. Good service, there was a place to eat and a little bar if you wanted a drink. Indoor pool and spa.Genuine Hotels.com guest review
The room was great, it was very big. I was a little disappointed when I got stuck in the elevator and I called the front desk she said let me see what I can do. It seemed like I was inconveniencing them. After 20 mins in elevator, I got no response from hotel the doors just opened and I received no apology or no check to see if I was ok. It was dis […] appointing. Read moreGenuine Hotels.com guest review
"Poor lighting in room"
A little noise, could hear the people next door. The rooms could use more lighting or brighter lights. I would stay there again.Genuine Hotels.com guest review
The expedia information said "guests offered a complimentary buffet breadfast" WRONG! They give you a $5 voucher for the restaurant across the parking lot that did not cover drinks of any kind. I HATE giong to a restaurant for a cheap breakfast when I'm traveling. They also put a $50 hold on our credit card. The TV was in a cabnet so we could not turn […] it for easy viewing around the room and there was no channel listing to aid channel selection. We also had to listen to the folks above us walk around and taking a shower. Read moreGenuine Expedia guest review
"Nice basic accomodations"
I chose the hotel to be close to what I was doing in the Nampa/Meridian area and because they had a fitness center. Unfortunately the fitness center was not what I needed and I ended up working out in my room with my own equipment. The room was wonderful and the breakfast was great.Genuine Expedia guest review
"Need a place to sleep and dont want to pay a lot"
The hotel definitely needed some updating. They still had keys for the doors instead of a keycard. The hotel is labeled as a "non-smoking" place but our first room smelled of smoke. The staff quickly changed us to another room. The room had a weird odor but not of smoke, more like wet clothes. the fridge didnt work and the closet was off the rails and […] the TV was pretty old. The pool and hot tube were both nice. good for the kids but the sauna and steam room both weren't working. Instead of a contintental breakfast, they give you a voucher for the restaurant next door for $5 off. The place has a $4.99 special so it was free. We were visiting family so it overall, it was a place to sleep for a ok price but there was nothing that would make me want to stay there again. Read moreGenuine Expedia guest review
"Nice hotel with the right price"
The bathroom was very clean, new, and quite large. The room was nice and clean and the bed and pillow quite comfortable. I did not use the pool but my son said that it was very dirty. The breakfast vouchers were for the restaurant next door. The restaurant was clean and cozy. I would stay there again.Genuine Expedia guest review
The woman who checked us in was great--very friendly and accommodating. The hotel pool and hallway areas are in need of upgrade. The amenities in our room were nice, but I was not totally certain our sheets were changed each dayGenuine Hotels.com guest review
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