"it's better than motel 6"
I've stayed here a bunch of times, and it's been pretty consistent each time. Most of the front desk people are helpful and cheery, but occasionally you get the guy who hates life and just doesn't want to be there. The pool amenities are a big reason why I stay here after a day of snowboarding. They aren't amazing by any means, but the fact that the […] jacuzzi works and can fit 10 people is a plus. The steam room is unbearably hot, and the temperature can not be adjusted, which to me makes it a complete waste. The continental breakfast is only good if you want to grab a banana or orange (but get there early cause those go fast!!!). The rooms are spacious and have a small kitchenette, which is cool for storing beers after a day on the slopes. All in all it's not a bad place, a step up from Motel 6, but a far cry from the Westin. Read moreGenuine Hotels.com guest review
"Enjoyed the stay."
Excellent service at check in and check out. ! Nice room.Genuine Hotels.com guest review
"Great skiing location"
Upgraded flat screen tv's would be wonderful as would a better selection of shows to watch. pretty dismal if you're a television watcher but otherwise a very nice stay.Genuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Dear Great Skiing Location, Thank you for taking the time to place a review on Expedia.com. We appreciate the feedback from our guests. We have been upgrading our rooms and some of our rooms do have the newer flat screen TV’s. We apologize for the variety of television stations. We will let our Corporate Officers know of your dislike of the station selection and see what we can do in the future. We do appreciate that your stay, otherwise was nice. Sincerely, Sydney Brayton GM
"Great Stay, Great Value!"
Great Stay, Great Value! I stayed at the Shilo Inn in Mammoth, CA with my teenage children while visiting their older brother who lives and works there. What a fantastic stay. Huge rooms, clean, comfortable, great complimentary breakfast, excellent and friendly service. Highly recommended to everyone.Genuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Dear Guest, Thank you so much for your positive review of Shilo Inn Mammoth Lakes. Our staff will be delighted to hear about their great service. We hope to see you again when your travels bring you back to Mammoth Lakes. Sincerely, Sydney Brayton GM
Great for a Mammoth weekend. It was affordable and close to the slopesGenuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Dear Rebecca, We thank you for your kind review and hope you return to see us at the Shilo Inn Mammoth Lakes. We are happy you found your stay both affordable and convenient. Sincerely, Sydney Brayton GM
"Pet friendly + Covered parking!"
Very friendly and helpful staff. Breakfast is always nice(Fresh made waffles!!) and a bunch of Amenities(Pool,Hottub, Sauna and steam room) make this a great ski/ride hotel for those long powder days! My issue witht he place was the Hot-tub and poll were kinda dirty(Hot-tub was bad). It had been a busy week into a very busy weekend...Genuine Hotels.com guest review
"Just like its rating"
It is a good enough place to stay, nothing fancy. Only the jacuzzi water could be cleaner and less greenish.Genuine Hotels.com guest review
great value. has everything you need... ski locker, heated indoor pool, dry and wet sauna, Jacuzzi, covered parking, allows pets, and very good free continental breakfast. just an older hotel with older beds, furniture, tvs etc. well worth the value. i would stay there again.Genuine Expedia guest review
I stayed here with my girlfriend and upon checking out they tried to charge for 4 people in the room. I explained that it was just the 2 of us and they let it go. Then 2 days later they charged my card another $90 saying that it was for having 4 people in the room!! 2 of us checked in and 2 of us checked out, how hard is math!!?Genuine Hotels.com guest review
It is so apparent that the hotel management has put no effort into upgrades of the hotel. The place is fine for college students who want a couple nights for just a bed but no place for a family vacation.Genuine Hotels.com guest review
Older hotel, uses real keys, not cards. Staff are polite and friendly. Rooms could use updating. Nice indoor pool/spa.Genuine Hotels.com guest review
1, No locks on our windows. Easy to open from the outside. 2. Cont breakfast - yogurt date - served 7 days after expiration date. 3. The "fresh" fruit was clearly old and unappealing to say the very least.Genuine Hotels.com guest review
Need an decent area for guests to sit down for breakfastGenuine Hotels.com guest review
"Big room near the Visitors Center"
Staff were casual and made us feel comfortable. The bathroom was very nice and it was great to have a sink and refrigerator to keep our food stuff together. it is in the beginning of town so it isn't the most beautiful setting but convenient to stores, MacDonalds and the National Forest Visitor's Center/ Also a town loop bike/walking path is nearbyGenuine Hotels.com guest review
"Friendly with good amenities."
I have stayed here a few time. Very friendly. Love the fridge in the rooms. They allow dogs too (for a fee of course).Genuine Hotels.com guest review
I've stayed at Shilo Inn/Mammoth Lakes a few times in the past and always return to it because of a good experience each time with the overall cleanliness, friendly staff and check-in/out. It is older and could use a few upgrades and updates (keycard holders for the doors, flatscreen TVs for every room, bedspread designs and room decor which have been […] around for well over ten years) but is not rundown as some harsher critics, who may not have had a pleasant stay themselves, make it to be. Close to the main road, you may or may not get the greatest view from your window (there's a tire shop directly behind it and a McDonald's right across from the lobby entrance). A continental breakfast is offered but if you want a more satisfying breakfast there are many good restaurants nearby including one within walking distance by the Shell station at the corner. Read moreGenuine Hotels.com guest review
"acceptable price and fine environment"
Wish to have a better breakfast place, but overall is good.Genuine Hotels.com guest review
"It's okay for a night's stay."
The hotel is close to everything. Parking is a limited during peak season. Otherwise, it's good during the summer months. The hotel is a little old and rundown. The staff is friendly and accommodating. Breakfast is okay. They could do better.Genuine Expedia guest review
"Stuck in the 70's"
This hotel is way over-priced for the 70's decor, they should charge about the same amount to match the last year it was updated. None of the maid staff spoke english, so don't bother asking them a question. Breakfast was so-so, but nothing was replenished when they ran out. Bring you own Pilliows!Genuine Hotels.com guest review
Walking distance to the Chart House restaurant. Great customer service.Genuine Hotels.com guest review
Excellent and accommodating staff. Nice rooms...some with natural views. TV was ancient...a/c seemed on the weak side. Overall very happy with stay.Genuine Hotels.com guest review
"Over rated at the price"
The pool only had 4 chairs and 2 tables no place to set things or sit. Pool seemed to have green substance on walls. Small breakfast was fine but you had to sit in work out room to eat. Carpets in room dirty.Genuine Expedia guest review
"Space for family of five"
We stayed at the Shilo Inn for 3 nights. Since we have 5 (3 kids) in our family we always need to have an extra roll away bed with our two queen beds in order to fit the whole family into one room. At this hotel we were very pleased that even with a roll away bed in the room there was plenty of space for everyone. The rooms were big enough to move around, […] and have everyone's luggage out of the way. This is not true of many hotels that we have been at in the past. The price was reasonable, and we found everything to be clean and comfortable. The location was perfect for seeing the sights of Mammoth. It was great having the breakfast included, which was your typical continental breakfast. Read moreGenuine Expedia guest review
over priced, air conditioner didn't work. didn't offer anything for lousy night of sleep. breakfast was below basic.Genuine Expedia guest review
"Not worth the money"
Dingy and run down. Not clean. Staff was friendly and approachable, but place had an icky feel. Overpriced.Genuine Expedia guest review
We liked this hotel so much we added one more night! I did think however, that in our king room maybe it would have been better to have the bed & living area switched so the bed would be near the window & the living area in the middle. Otherwise, it was a great place to stay! The bed was very comfortable!Genuine Expedia guest review
"Great basic place to stay pre-adventure"
If you are looking for your basic place to stay Shilo is great. I have stayed here many times when mountain biking or pre-backpacking. I don't need a fancy place, just a place to lay my head, take a shower, and get some breakfast (continental included - works for me). This place works for me. If you don't need anything fancy this place is great.Genuine Hotels.com guest review
We had people above us jumping on the floor and called the front desk. They must have done something because the noise stopped.Genuine Hotels.com guest review
Very nice great staff. Clean rooms ++++++Genuine Hotels.com guest review
"Great Hotel and Great Location"
Suited our needs for a few days getaway and the location was within walking distance to plenty of restaurantsGenuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Thank you for your positive review for the Shilo Inn in Mammoth Lakes. We are pleased to hear that you enjoyed our spacious rooms and that your stay was a pleasant one. We hope to see you soon when you visit again at any one of our locations in the Shilo Family.
"Country Style Lodging with Friendly Pet Policy"
We had over expected the Shilo Inn and Suites. The hotel is pet friendly therefore there were several guests accompany their dogs to the room. This policy may not fit in well with guest that is not comfortable with having pet around specially the bedroom the night before. The bedroom and furnitures are worn down even though the house keeper tried to […] keep the room quite clean. The lobby has the country style atmosphere or barn-like looks. We were expecting a four stars property and felt that the Shilo Inn is more of a three stars. There were no major complaint and can even say that the receptiions were friendly even though lack in information of the Mammoth Lakes as a destination. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Thank you for your comments regarding your stay at the Shilo Inn, Mammoth Lakes. Shilo Inn is proud to offer Pet Rooms to our loyal guests with man’s best friend. We try to accommodate our guests with pets in pre-designated rooms so as not to make our non-pet owners uncomfortable. We apologize that you were made to feel that way. We do appreciate, however you acknowledgement of the clean rooms and decent breakfast. We hope that serving our guests with pets will not deter you from visiting our Shilo Family in the future. Sincerely,
"Worst hotel in years"
This hotel is worn out. They haven't spent a dime on this place for years. The rooms are shoddy and barren with hardly any furniture in them. The breakfast was shockingly basic with hardly any food other than some rice krispies and coffee. They are either going out of business or just sucking the life out of the place until they can't justify the loss […] any longer. I wouldn't stay there again ever. Read moreGenuine Hotels.com guest review
"Older but nice."
Nice big room. Comfortable.Genuine Hotels.com guest review
"Clean Comfortable but Dated"
I have stayed at the location twice in recent years. The rooms are large but the decor is dated. However, the value, cleanliness and location I will continue to return.Genuine Hotels.com guest review
Breakfast needs improvement. Overall other services are fine.Genuine Expedia guest review
"Not a good experience"
We ordered a room of two beds, got only one king bed and a folding bed, the bed is very very uncomfortable. The breakfast is poor. Pool is good, but the sauna room is poor.Genuine Hotels.com guest review
"close to shuttle"
breakfast could have been betterGenuine Hotels.com guest review
Never again will stay at this hotelGenuine Hotels.com guest review
Room is clean. Bug flew in to the room when we opened the window to have a fresh air because there is no screen.Free breakfast is not tasteful.TV and clock is very old style. We didn't want to watch TV. I will look for other hotel if we go back to Mammoth.Genuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Thank you for your honest comments regarding your stay. The staff at Shilo Inn wish to apologize for your unsatisfactory experience on your visit to Mammoth Lakes. We understand there are many choices when it comes to choosing your lodging. It is our goal to offer good clean comfortable rooms at a reasonable price. We are sorry we did not meet your expectations this time. If you would ever like to stay with us again, we do offer rooms with newer furnishings at no extra charge as we are upgrading to better serve our guests.
A very nice Hotel. A little overpriced for the quality, but the location for my needs were great.Genuine Hotels.com guest review
Room had wonderful amenities, as did the hotel. The spa was nice & hot and the hotel staff were very helpful.Genuine Hotels.com guest review
"Awesome stay at Shilo Hotel in Mammoth"
We arrived and from the very beginning to the very end everyone was as wonderful and beautiful as ever. They made the stay relaxing and never wanted for anything.Genuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Thank you for the great review! It is so nice to hear that our efforts have not gone unnoticed. We look forward to your return to stay again at any one of our locations in the Shilo Family.
"great stop before heading into Yosemite"
good location. grumbys restaurant not walking distance when it is cold and windy outside.Genuine Hotels.com guest review
"good mammoth lakes location"
only spent one nite. had driven all day so we were pretty tired. amenities were nice. continental breakfast was as good as continental breakfasts stand. nice view out window. would recommend.Genuine Hotels.com guest review
The hotel is quite excellent for the price and it is very convenient to everything.Genuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes What a wonderful thing to hear! The Shilo Inn Family continuously strives for excellence in our customer service and products. We are happy to hear your stay in Mammoth Lakes was a pleasant one. We will be happy to share your comments with our staff and we all look forward to your return.
"Shiloh Inn Mammoth Lakes CA"
We stay here frequently. A good value for the price. The rooms could use an update. New TV's for sure. And get rid of the bedspreads like most hotels have done. However its clean and the service is great.Genuine Hotels.com guest review
"March 19-20, 2012"
This was our first stay at the Shilo Inn. Overall it was a very good stay. The hotel staff was very hospitable and made our group feel welcome. The property was very well kept. They have a very modest continental breakfast in the lobby, but if your appetite requires more there is a McDonalds in the front of the hotel. After our first day of skiing we […] enjoyed the spa and pool. It was a great way to relax after a great day on the mountain. The only reason we rated the comfort of the room slight lower was that we couldn't quite find the right setting for the AC and that the window unit ran all night. Despite this minor setback we will definitely book again at the Shilo Inn next time we visit Mammoth. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites - Mammoth Lakes Thank you so much for your kind words about your stay at Shilo Inn in Mammoth Lakes. We are so glad it was enjoyable. Occasionally the heating/air conditioning units are a bit finicky when trying to find the right settings. Our apologies for that. We do look forward to your next visit so we can continue displaying our exceptional customer service to you and all our guests.
"Shilo Inn - Mammoth Lakes -Better than we expected"
We usually stay in a condo with friends, but since it was only going to be my boyfriend and I we could only afford a hotel. We booked this room the day before and our expectations were really low--we have stayed at many crappy places in Mammoth. We were pleasantly surprised at how big and clean the room was! The décor is dated (bad 80s) but the room […] was really clean and even had a wet bar with another big mirror, sink, microwave and mini fridge. The continental breakfast was super convenient and the underground parking was awesome considering it dumped 5 feet during our stay. And check out is at noon (vs. 10am at most condos) so we could actually ride and have a warm place to come back and change. It's also close to the shuttle. We were loving it! We'd definitely stay at the Shilo Inn again. :) Read moreGenuine Hotels.com guest review
A little old and rundown, signs of high volume traffic through the hotel, adequate if your really tired from skiing and just want a place to sleep. Breakfast, well you get continental and you get really basic continental, and tha'ts what Shilo does for its guests on a makeshift table in the lobby.Genuine Hotels.com guest review
"Good and bad!"
Great big rooms. Free continental breakfast bellow average, hot tub is extremely small and over-chlorinated. If like me you enjoy soaking in a hot tub after a good day on the slopes, go somewhere else!Genuine Expedia guest review
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