"It is a dump"
Check in long line, only one person working, she needed help. Room smelled, bed horrible, hole in wall in room, A/C bad.Genuine Hotels.com guest review
"Find someplace else!"
The air conditioner didn't work in the first room they gave us. The second room didn't have a fridge. The water coming out of the faucets was brown. The beds were very uncomfortable. It was the worst hotel experience we've had in our 15 years of traveling.Genuine Expedia guest review
I went back the next night. Oldie but good.Genuine Hotels.com guest review
They had NO Bottled water, Very uncomfortableGenuine Hotels.com guest review
my stay was fine. Kinda hard to find with it having a hard street alley way drive way.. close to highway and rooms seemed fine.. overall it was an okay hotel.Genuine Hotels.com guest review
"Are you kidding"
To call this dirty smelly motel smoke free is a joke. I've stayed in a lot of places around the world and this was the worst ever! The bed was terrible, the water temp couldn't be regulated, the carpet was dirty and everything stank. Shilo management should be embarrassed.Genuine Hotels.com guest review
"good low cost stay"
older motel/inn but over all good room for the rate.Genuine Hotels.com guest review
"Easy acsess to interstate"
Very convenient and comfortable.Genuine Hotels.com guest review
"Excellent value, fantastic hotel staff."
Hotel was a little bit older and actually still use keys rather than room cards. Room was adequate; not super fancy but not a dump either. Hotel staff was excellent. Continental breakfast was adequate. A medium sized selection, but everything was very fresh, coffee was good, huge selection of cereals, juice, milk, etc. We were satisfied with our stay. […] For the price, we would definitely stay there again. Read moreGenuine Hotels.com guest review
"Things that need attention more often."
Needs closer attention to faucets which do not shut the water off, thus wasting water, tv not working. Needs better lighting in the halls.Genuine Hotels.com guest review
Pet friendly? $27 for one night with a small dog cleaner than most people doesn't seem pet friendly.Genuine Hotels.com guest review
Very comfortable room & friendly, helpful staff.Genuine Hotels.com guest review
"Needs some work..."
Lobby smelled like urine when we walked in, employees were nice, room looked good... Tiny tv, way too small. Headboard fell off the wall while we were out and when I pulled out the bed to.see what happened I saw a bunch off filth and crud back there...Genuine Expedia guest review
"Terrible hotel with ZERO amenities"
We paid almost $70 for this hotel. The hot tub was closed. The pool area smelled bad. The hallway smelled. The bed sank in the middle. The staff could care less about the guests. I would never stay at a shilo inn anywhere again. I have traveled the country and seen worse hotels..but not many.Genuine Expedia guest review
OK for the priceGenuine Hotels.com guest review
"It was an OK Hotel"
The Hotel was old and needed freshening-up!! Breakfast area was depressing.Genuine Expedia guest review
"A place to stay"
The room was very clean. Quite. The beds were a little hard but every person likes things different. Hotel staff friendly, gave extra coffee when asked. Will stay there again. Happy stay.Genuine Expedia guest review
"Hotel is just average"
First off, if you can't sleep on a rock hard bed, then look elsewhere. The hotel is a bit outdated and there isn't a mini-fridge or microwave in the room. Also, there isn't an elevator, so those with bad knees and heavy luggage might want to make sure there is a room available on the first floor before booking. Now, as for location, this hotel is right […] off the interstate and within a mile from just about any store/restaurant you'll ever need. The hotel has a pool, but don't expect to be swimming many laps as it is real tiny. The hot tub wasn't working and there was a sauna, but we didn't try it. Breakfast consisted of cereal, oatmeal, fruit, bagels, and yogurt. The orange juice was just water coming out (maybe this was just a one time thing) and the front desk people were friendly, but didn't know anything about any local attractions (visit Fort Casper if you are in town long enough). Overall, this hotel was good, but missed out on many of the small details. Read moreGenuine Hotels.com guest review
"Convenient to the highway"
My stay was acceptable.Genuine Hotels.com guest review
I am not used to the four seasons or anything like that, but this hotel is really gross. The lobby, pool area, hallways, and rooms each have their own unique overpowering smell. Despite having to sign three places to acknowledge the non smoking policy, the hotel smells like an ashtray. One of my kids started to swim in the pool, but it was concerning […] when we couldn't see his body under the water. The whole place is super dark, lights flickering like in a horror movie. Outdated systems and unprofessional employees. We were checked in by a woman wearing sweats and a t-shirt full of holes. Do yourself a favor and stay somewhere else, the same price will get you a well known hotel that you won't need a shower after staying in. Read moreGenuine Hotels.com guest review
"Near the Oregon Trail Interpretive Center"
The room was probably a 'smoking room' in the past. It had a very bad odor. The bed smelled nice and clean and the bathroom was very clean so we felt it was okay. Had we checked out the room before making reservations we would not have stayed. If Shilo is serious about making this a 'no smoking' motel they need to replace the carpet, draperies and probably […] the wall paper to get the stench out. The staff were very nice. Read moreGenuine Hotels.com guest review
No complaints.Genuine Hotels.com guest review
"Not ever again"
This hotel was the worst stop on a five day trip. It is in severe need of an update. The TV was manufactured in 1989 and was only 19 inches. ( I looked on the back). We had no hot water in the morning. The staff was rude and not at all accommodating.Genuine Expedia guest review
"Not fancy, but sufficient and good value."
Conveniently close to I-25 and traffic noise was not an issue. Allows pets but hard to find a place to walk them (concrete and tall weeds). Basic cold continental breakfast. Overall good value.Genuine Expedia guest review
"old and next to the highway,"
they updated the bath rooms but nothing else,I"m 6" and the shower head hit me at my just under my chin,stained carpet in rooms and hall ways,hot tub had plywood over it and not working,no towel in pool area,air conditioner only worked on fan mode,when using hair dryer on low the cable TV would not work but did when hair dry was off or on high ? breakfast […] was small orange or a prepackage muffin I think.Even though they had my credit card from booking the room she still charged 30$ for damage and movies that was refunded and no other hotel did that on are trip.When we left I went over to hotel 8 and booked are room for the return of are vacation two days later and cancelled the the reservation with Shilo Inn.The super 8 in Casper Wyoming was 30$ more but well worth are sleep and comfort. Read moreGenuine Expedia guest review
"Dated but Serviceable"
Needed a room last minute, booked the Shilo Inn. The hotel is dated but it was comfortable and serviceable. If you don't mind hotels that aren't updated and looking for something on the economical side, then this place is great.Genuine Expedia guest review
"Simple and inexpensive"
We stay here every year on our way to Sturgis. There is nothing fancy about this hotel and that's way you pay only 1/2 compared to the "big name" hotels. It is a place to sleep and get cleaned up.Genuine Expedia guest review
"Adequate for short stay"
Room was adequate for a one night stay. Bed was old and uncomfortable. Clean, but definitely needs updating. Location for us was good. Plenty of choices for dining nearby. Mexican restaurant next to hotel was very good.Genuine Expedia guest review
"Close to the mall easy access off of I-25"
The stay was good, the rooms need upgraded badly. Smell like cigarette smoke in non-smoking. Carpets are dingy.Genuine Expedia guest review
Hotel OK, but not a destination. OK for an overnight, but then keep moving.Genuine Expedia guest review
"I give it three stars!"
I think the two star rating doesn't do this place justice. While it isn't anything fancy, the room was very clean, the people were friendly enough, and the breakfast was pretty good. I'd stop here again if I was stopping in Casper. The price was great for what we got.Genuine Hotels.com guest review
"Most importantly, a quiet night's rest"
I read a lot of the reviews beforehand, but it was one of the furthest from the interstate, so we still selected it. Yes, it has real keys. They work every time and never get de-magnetized if they get too close to your cell phone. Yes, the air-freshener has an noticeable smell when you walk in the room, which you no longer notice after about 30 seconds. […] The staff we encountered were friendly. It is older and may not have the latest decor, but I expect that helps keep the price down too. The walls are a bit thin, and we worried about the noisy people across the hall. My husband is an extremely light sleeper and can't tolerate disturbing noise at night. It turns out the cooling fan worked perfectly for blocking both interior and exterior noise. It didn't trip on and off during the night, and we had a great night's sleep. And for us, quiet is the most important feature of any hotel. Read moreGenuine Hotels.com guest review
Men loitering in lobby when I checked in; peanut in the corner of the bathroom--not a back corner, either. The TV listing on top of the set were inaccurate. As a woman traveling alone, I was quite uncomfortable.Genuine Hotels.com guest review
"Basic but nice."
The hotel is older but clean and maintained. Nice staff and reasonably priced.Genuine Expedia guest review
Disappointing continental breakfast. Hotel staff seemed uninterested that garbage was overflowing in the lobby. Room was not terribly clean as a goldfish was left on the floor from previous visitors.Genuine Hotels.com guest review
I love staying here as its the only place I stay in Casper... Been staying here now off and on for 5 years , just wish the hot tub was workingGenuine Hotels.com guest review
This was a great motel... very clean spacious rooms and great service. The morning free breakfast buffet was the best I've seen in a while: large selection of food.Genuine Hotels.com guest review
Filthy. There much better for less in the area.Genuine Hotels.com guest review
"Its okay for the money..."
I still cant figure out why the Shilo in Salt Lake City, Utah is so incredible nice but every other Shilo that Ive stayed at is a dive! My TV would only broadcast the hotel info channel and couldnt be changed to anything else and the shower would go from hot to cold while I was in it. The entire hotel is very outdated and smells like an old trailer. […] But it was okay for the money. And the bed was comfortable. Read moreGenuine Expedia guest review
"Why I would not stay again"
We ( wife and I ) made the reservation through Hotels.com everything went smooth until we got to the Hotel, the check-in person had a trainee with her, the trainee was very friendly and trying to be helpful, but the full time person was short of being obnoxious, when my wife showed this " PERSON" the confirmation number we received from Hotels.com, […] she loudly stated that was not enough for her she needed for Hotels.com to fax to her the confirmation and reservation info. So we had to get on the phone and call Hotels.com. Thumbs up for Hotel.com, thumbs down for Front desk person Shiloh Inn. Read moreGenuine Hotels.com guest review
The hotel is very outdated, however it was very clean which I think is the most important thing.Genuine Hotels.com guest review
For a single night, pleasant stay. Rooms were recently remodeled, and clean. In spite of location near interstate, traffic noise was very limited. Close to resturaunts and services.Genuine Hotels.com guest review
Needs updating. Breakfast was not goodGenuine Hotels.com guest review
"Will sleep in my car before staying here again"
Pathetic. I stayed here 25 years ago and I don't think there's been an improvement yet! The rooms are dated, carpet old and worn, the smallest TV I've seen in years in a motel room. Remote would change channels but that was it. Continental breakfast a farce. On the eastern edge of town, close to the mall and several eating establishments but a good […] distance from downtown Casper. Read moreGenuine Hotels.com guest review
"close to express way, surrounded by restaurants"
the non smoking room reeked of smoke, reported it also. The breakfast was good, laundry room clean.Genuine Hotels.com guest review
"Probably won't stay here again."
The hotel was pretty run down. While the room was clean enough the bed was pretty bouncy and uncomfortable. There was a train track nearby and the television would not stay on the station we chose and kept reverting back to the welcom channel. When I called the front desk and reported the problem I was told she had never heard of that and did not know […] why. When I mentioned it again the next morning the girl chuckled about it and said she had never heard of this problem before she did not offer to compensate for this or even apologize for the problem. The hotel was really not worth the money. Read moreGenuine Expedia guest review
"Poor management and in bad condition"
We own and operate 4 motels,this property has problems from A to Z. Desk clerks young, lack training and personal hygiene. Room needs lots of maintenance, housekeeping sucks, and the overall condition of the rest of the property is obviously suffering from neglect. I would however be interested in purchasing it as a fixer upper.Genuine Expedia guest review
We were hoping for a nice, clean room at a good price...not so. The first room we were assigned was so humid and the smoke smell overwhelming, we turned around, walked back to the desk and asked for a new room. The desk attendant was very nice and helpful. She gave us a new room. We went to the new room. It didn't smell like smoke, but was so humid […] and muggy it felt gross. The pool was small, the area seemed so run down. A continental breakfast was offered...it left much to be desired. The offering consisted of prepackaged danishes, cold cereal, juice, coffee, and fresh apples/oranges. The overall feeling of this hotel was dirty and rundown. The employees were polite and helpful, but that was the only good part of the stay. Read moreGenuine Expedia guest review
"Pit stop. Driving all day."
Room wasn't very clean. I don't gross out easy but it was disappointing. I can tell cleanliness is not a priority for staff. Run a vacuum behind stuff. Just felt dirty after staying there.Genuine Expedia guest review
Well-maintained older facility. Better than several other Shilo Inns elsewhere I have seen. Quiet despite being next to the interstate. My only complaint is that the rooms had a lingering odor in them every time the air was off: excessive air freshener? inadequate cleaning after conversion from smoking rooms?Genuine Hotels.com guest review
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