Adequate.Genuine Hotels.com guest review
"Good value and you get what you pay for"
Hot breakfast and location close to I 90 is a plusGenuine Expedia guest review
"Ok but smells of years of stale cigarette smoke."
A little less that you would expect for $89/night.Genuine Hotels.com guest review
"My stay here served it's purpose well"
This is a perfect example of keeping a minimum level of entertainment while providing a clean quiet place to stay for a short time. Great hotel to provide a pillow on a business trip.Genuine Expedia guest review
"Nice room, not much else."
The room was nice but the hallways wreaked of cigarettes and pot, and the elevator felt like it was going to plummet to the earth. Stayed 3nights/2 days.Genuine Expedia guest review
"Not what I expected"
Very crammed room... Did not like the sink being outside right by the main door.Genuine Expedia guest review
"Good business stay."
good clean room, friendly staff, great location for business at hoffman estate areaGenuine Expedia guest review
I am used to more upscale hotels (due to my nature of work). I stayed here for a family event that was happening close by. I used this place just for sleeping and getting ready for the event. Nothing bad about the place but nothing great either. It was clean but felt musky and old.Genuine Expedia guest review
It was SatisfactoryGenuine Hotels.com guest review
The hotel was nice room was clean bed was comfy. The breakfast did make my bf stomach upset but other than that we had a nice stay. Would def consider staying here againGenuine Hotels.com guest review
Looking at the web site, the hotel appeared to be close to the O'Hare airport, but in reality the hotel is almost 20 miles from the airport. The hotel did not provide pick up service from the airport, but it did provide drop off service to the airport.Genuine Expedia guest review
"Close to family & friends"
Nice friendly staff who offered assistance every step of the way.Genuine Hotels.com guest review
"Comfortable and convenient."
The hotel is near the tollway. The breakfast was expansive, it had hard boiled as well as scrambled eggs, waffles, fresh fruit, and good coffee. The bed was comfortable, The property is older, back from the road so it is quiet. The free shuttle to O'Hare was a benefit I enjoyed. Public golf course and 30 plex cinema, Starbucks, and a good selection […] of restaurants also nearby. The staff was very accomodating, especially Maria, Kurt, and Lubna. Read moreGenuine Expedia guest review
"singel person hotel"
Breakfast is awesome Hotel is older needs some work . Smelled pot in hallway Lots of younger guestsGenuine Expedia guest review
"Clean , but tired"
The hotel is clean ,but definitely needs an update. We've booked Comfort Inns before and this one was a bit disappointing. No mattress cover . Sheet directly on mattress. Shower area small and patched up . It really needs a new shower surround. Towels were clean , but we could have used more of them . You essentially get one each with one extra bath. […] Not a bad hotel , didn't feel unsafe, just felt rather tired and economy motelish rather than what we normally expect from this chain. Read moreGenuine Expedia guest review
"Convenient to funeral home"
We were needing a room near Morizzo's Funeral home, and this is literally right across the street ( not across busy Roselle Road ) . I chose this hotel for that reason, and a decent breakfast is included which is now a "must" for us when we travel. I will say it was clean and served our purpose. As far as the room, the shower pressure was lacking, but […] a refrigerator was nice to have. The receptionist did say we could have booked for $20.00 less if we had called. Online at their site it was equal to Hotels.com, where we can earn a free night eventually. I recommend this hotel for a quick stop over. Read moreGenuine Hotels.com guest review
"Our relocation experience"
After driving all day we arrived at our hotel. After dinner we noticed that the airconditioner was not working. They wanted to move us but we were just to tired and had already packed. Early the next morning the maintanence dept came and looked at the system and determined that they needed to pull it out. We packed everything and during the course of […] the day their staff moved us into a suite. They could not have done anymore to make our stay any more comfortable. We will be going back when we are waiting for our house to close. Read moreGenuine Expedia guest review
"Our stay was for a business meeting in town."
Your Hotel was very convenient to the surrounding businesses and close to our business meeting.Thank you.Genuine Expedia guest review
"So So hotel"
Hot water in the shower did not work, no phone directory, TV kept going back to it's original channel when you first turned it on and the air conditioner seemed like to run on low speed when turned on high. Good price at the time but would rather spend a little more for better quality in hindsight...Genuine Expedia guest review
I stayed here while on training for work. We relied on the shuttle service to get to the training facility and back. Three times we had to find other rides from people at the facility because there was no shuttle. The shuttle was 15 minutes late for our airport trip. We also had no hot water at night, I mean truly ice cold water. The Internet was also […] inconsistent. Read moreGenuine Hotels.com guest review
"Perfect for our budget!"
The hotel was clean, well kept, and the staff was polite and accommodating. The neighborhood was going through construction and was a bit run-down.Genuine Hotels.com guest review
It was good and comfortable, and the continental breakfast was good.Genuine Expedia guest review
Great two night stayGenuine Hotels.com guest review
"Great hotel overall"
great customer sercice. They have a shuttle that takes you to nearby places free of charge!Genuine Expedia guest review
"Comfortable and convenient"
Comfortable, clean, and a great price.Genuine Hotels.com guest review
We had a room on the 1st floor and could hear the people walkimg in the room above us. Extremely annoying. Breakfast was good everyday. Room comfy except for the tub dripping.Genuine Hotels.com guest review
The hotel is nice overall. The bed was too stiff for me, but to each their own. My only issue was the mildew on the upper walls and ceilings of the bathroom. It just makes the place feel dirty even though I'm sure it wasn't.Genuine Hotels.com guest review
well worth the price..good location near highway. free wifiGenuine Hotels.com guest review
"Just OK...you get what you pay for"
When we arrived to check in the lady at the desk was not over friendly at all. We never slept well the entire stay because the walls were so thin...in fact we could hear the person urinating in the room next us, snoring, talking & hear their television. There were guest that were not at all courteous of the other guests as we heard doors slamming all […] hours of the night. The shower was nasty and looked as if the walls of the shower were never cleaned. We never allowed housekeeping to clean our rooms as we did not want to risk anything going missing. The morning I checked out, I went for coffee & 1 of the staff made it clear that breakfast wasnt served until 7.. I politely responded that all I was wanting was coffee & that I intended on being checked out before breakfast was even being served. They say they have coffee 24/7 in the lobby but I found that was not true as I went to get coffee in the lobby one morning and there was none. I did like that there was a mini refrigerator, microwave and a coffee pot in the room. As I was checking out, the guy behind the desk asked me how my stay was and I told him we did not sleep the whole time we were there because the walls were so thin that you could hear everything and that some of the other guests were slamming doors all night. His response was you should have let us known and we could have moved you...next time let us know...Well sir, thanks for the offer of just moving us but there will not be a next time...as I'm sure he knew.. Read moreGenuine Expedia guest review
We had a nice stay. The room was nicely decorated, clean and the bed was very comfortable. The only complaint was that the hot water was very incomsistant. We were at the end of the hall so that may have had something to do with it. Also, the hotel was very full with fans for the near by basketball tourney. Over all a good experience though. The complimentary […] breakfast was the typical fair, eggs, bacon, toast, cereal, oatmeal etc. Read moreGenuine Hotels.com guest review
"Great for multi-day stay near Sears Center event"
We spent three nights while attending an event in the area. Our room was at the end of the first floor. Convenient to parking with room key security to enter the building. Hotel was full and till quiet. Roomy with fridge, microwave, two comfortable chairs and desk. Enjoyed the easy free wireless, excellent breakfast with variety of choices including […] a different warm eggs/meat offering each day and room for many guests to eat at once. It was a great stay and we'll book again if our event returns to the area. Read moreGenuine Hotels.com guest review
"Clean, good beds, getting worn around edges"
We enjoyed our stay, staff was friendly and helpful. Bed was comfortable and room was clean. Hallways and stairs are getting frayed around the edges. Our hallway smelled like smoke and the room had a heavy smell of deodorizer that we hate. The smell wasn't in our daughters nearby rooom though. Hot breakfast was better than some, but not that great. […] FYI- the tollway exit at Barrington Road is only from westbound lanes. If you are coming from the west you need to get off at Hwy 59 exit or you'll end up having to negotiate a messy exit/turnaround at the Woodfield Mall / I290 intersection. Read moreGenuine Hotels.com guest review
"Right where I needed to be"
It was just right location put me within 10 min. of where I needed to go. Plenty of restaurants around and shopping if I had needed it. Room was clean and the staff was great they were able to answer my questions.Genuine Hotels.com guest review
perfectGenuine Hotels.com guest review
"comfort inn - hoffman estates"
great service. nice stay. highly recommended. would stay there again.Genuine Expedia guest review
My stay was during the middle of a snow storm, very short staffed but i guess it was better than being stuck on the express way. Major upgrades are needed in the rooms, especially the bathrooms.Genuine Hotels.com guest review
great serviceGenuine Hotels.com guest review
"Ok but won't stay here again"
Hallway smelled like smoke. Bed was comfortable. Shower was OK. Breakfast was basic but hot items didn't taste good at all. Coffee in the room and for breakfast was awful. Location isn't close to any food places. Won't stay again.Genuine Hotels.com guest review
"A good match for our needs"
The hotel was clean and well maintained. The elevator was a little small and the bathroom could have been a bit larger, but everything was functional. Would stay there again for this price.Genuine Hotels.com guest review
Will stay here anytime!Genuine Hotels.com guest review
"Overall: Nice Clean Hotel"
The hotel was very clean... (Lobby, halls) The room I had was a smoking room. However, the bed sheets and window drapes had cigarette burn holes in them. You would think they would replace the damaged bedding and window treatments. The only other complaint was the Fitness Center was supposed to be open 24 hours. When I went down to the Fitness Center, […] my key card card access lit up green but the door was locked from the inside so I could not access the room. Read moreGenuine Hotels.com guest review
Was not the best was not the worst. Stayed three days was not brought towels until day three after I asked for them. Room was not cleaned until day three when I asked. When I asked for towels on day two I was told I had to come get them. Tub was stained but other then that the room was ok. Top to ice bucket was dirty.Genuine Hotels.com guest review
"Close to My New Grandson"
The location was perfect while I awaited the arrival of my new grandson at St. Alexian Hospital. The staff was friendly and the property was well kept.Genuine Hotels.com guest review
The hotel was very convienent to all my destinations, each was within walking distance and the staff was courteous. The breakfast area was clean and well stocked. My only real annoyance was having to park on the back lot and walk around to the front as there was no rear access. Would stay there again should the need arise.Genuine Hotels.com guest review
Very nice with great breakfast and comfortable bedsGenuine Hotels.com guest review
Great surprise to find a fridge and micro in room for such a great value! Also, really good in room coffee.Genuine Expedia guest review
it was comfortable and worth paying!Genuine Hotels.com guest review
"Just What I Needed"
The room was nice and spacious...I could tell it had been updated (not to my super-picky standards, but I appreciate the effort). The bed was comfortable enough. The water pressure in the shower was lacking, but I'm used to my rip-your-skin-off shower at home. I was grateful for the morning breakfast, which was tasty. The staff was friendly. The only […] concerns I had were the rickety elevator and a slight odor in the hall. Overall, I would revisit. Read moreGenuine Hotels.com guest review
Hotel was comfortable, however if you are use to quiet while trying to sleep this one seems to have thin walls and ceilings, or the elephant family had a room directly above ours. Room was clean and comfortable. The complimentary breakfast was lacking. They recycle the breakfast from one day to the other and by the 3rd or 4th day it is no longer edible, […] eggs, and bisquits, and sausage gravy. Not a very large sellection, and hostess was less than friendly. Will try some where else for the next stay. Read moreGenuine Hotels.com guest review
It is a quiet hotel in northwest suburb of Chicago. Refrigerator and microwave in the room were very helpful for me. They have complimentary breakfast and WSJ. All these were pluses for me. Hotel has smoking and non-smoking rooms on the 3rd floor. I had non-smoking room but when you walk in the hallway you can smell strong cigarette smell. I wish they […] could separate smoking and non-smoking floors or had entirely non-smoking hotel. I missed breakfast in the weekdays. They stopped serving breakfast at 9 a.m. during the weekdays. Suggest extending the breakfast hours to 10 a.m. like weekends. Read moreGenuine Expedia guest review
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