"Quick and inexpensive stay for a training trip"
The hotel was just as expected. My room looked well-maintained and serviced and the bed/sheets were clean. I was simply staying a night for training so I wanted an inexpensive place that was convenient and I got exactly that, so I was happy! I did not have breakfast but I noticed that there was no fruit.Genuine Hotels.com guest review
I needed to spend just one night after a long day of driving. This hotel was perfect all around! Quite, clean, allowed dogs for just $10, very good breakfast and perfect staff at the front desk. I cannot say anything about location or neighborhood. Had a great sleep there and would definitely stay there again. After a horrible experience with America's […] best inn the night before, this hotel was just a 5 star flawless hotel. Read moreGenuine Hotels.com guest review
Had everything we needed for a relaxing stay. The staff was very pleasant. Great breakfast items. Room was clean and comfortable.Genuine Expedia guest review
"Room was clean and comfortable."
Room had what we needed for a one night stay. Unfortunately it has no pool, but we knew that. Room was clean, bed comfortable. The only complain I have is that the AC was not working. They said they were going to send someone to check it, I really don't think anybody did. It never got fixed. The night cooled and we were able to open window, so it was […] fine. Read moreGenuine Expedia guest review
"A great value with some nice amenities"
On the plus side: a refrigerator, microwave, hairdryer, exceptionally helpful staff, pet friendly rooms available, close to a couple restaurants, a simple breakfast included.... not a luxury hotel.... no pool.... but comfortable and a really great valueGenuine Expedia guest review
Spent the weekend in Elgin. Had a very pleasant stay at the Comcort Inn. Would recommend it to anyone going to Elgin.Genuine Expedia guest review
"You get what you pay for"
I was looking for a relatively inexpensive place to stay while visiting the Elgin area for the weekend. The rates were reasonable but, the hotel was undergoing renovations in the lobby so, intake was difficult. The room was a typical mid-range room. Clean but old. I was told I'd be charged an extra fee if I smoked in the room but, since I don't smoke, […] it didn't really matter. But, when I got to the room, it smelled like it mattered to someone else. They did a poor job of masking the smoke from previous guests. Read moreGenuine Hotels.com guest review
The motel was alright but the mattress was very uncomfortable.Genuine Hotels.com guest review
"Convenient hotel to the Sears Center"
A quick one nighter. Great experience with good free breakfastGenuine Expedia guest review
"Pretty much what we expected"
This was a fine hotel for the price. Nothing too fancy but it was nice to have a fridge and microwave in the room. The exercise room was the only disappointing part. The equipment was not in good condition and some of it didn't work at all. I wasn't able to get any workout in.Genuine Hotels.com guest review
Very good for a lower rate Hotel. Far above average for that price range.Genuine Hotels.com guest review
Very pleased with the room and the service of the front desk. The breakfast was very nice, too! Would recommend it to anyone looking for an affordable and clean place when visiting the Elgin area.Genuine Hotels.com guest review
"Won't be going back, front desk person very nice"
good location, ok continental breakfast, juice was all water, coffee was so weak. The price was good. very nice front desk employee. But.... I'm sorry to say I was up all night never slept.1. beds were so uncomfortable, 2. blood stain on the toliet seat! I had to clean, 3. no batteries in remote control, I had to supply then the remote didn't work, […] the sheets made all of us itch, I washed everything when I got home ,the heater was so loud, people upstairs jumping around all night. Its a pity, I left out of there more exhausted and I had a full calendar ahead of me. Thank God for dunkin donuts across the street. Read moreGenuine Hotels.com guest review
The stay was great i wish the rooms were wider, but they were perfect for what it was intended for. All and all i couldn't have asked for much more except that i wish the hotel had a pool for the price of the room it was the best hotel stay i have ever had.Genuine Hotels.com guest review
Room was good. Easy to get to the location, staff was courteous and pleasant. Unfortunately the guest above me was pacing or walking pretty much all night, but that wasn't the hotels fault. Would definitely stay thee again.Genuine Hotels.com guest review
"Front desk lady was horrible"
i ask the front desk lady for a room on the Northside of the building and she cut me off and told me the room is already assigned and didn't even try to look. She was so rude i couldn't believe it. There were times that we stayed here and a guy on the front desk really tried to accommodate out stay. he was really nice. we have recommended out of town […] relative to stay here before now i'm concern that if my parents come in stay quality inn that they would get the same treatment from that lady. i'm sorry but i will not be recommending family here again. i've also stayed here a few times but will now stop coming here. i will not allow this to happen to family. i could not sleep thinking how rude that lady was to me. Read moreGenuine Hotels.com guest review
"Gets the job done"
This is an economically-priced hotel, so don't expect to stay in the utmost of luxury. That said, it was clean, quiet, and comfortable - more than adequate. The cons: the pillows are undersized, almost like couch throw pillows. Also, and I can't really fault them too much for it (because it's free) - the breakfast leaves much to be desired.Genuine Hotels.com guest review
"Good hotel for just blowing through."
The room was fairly clean. The bed was fairly comfortable. The staff were nice. Overall a nice hotel for a decent value.Genuine Expedia guest review
"Great hotel for those on a budget."
Hotel staff were friendly. Rooms were clean. A great place to stay on a budget!Genuine Expedia guest review
Really great price, nice staff, and excellent breakfast.Genuine Hotels.com guest review
"Nice place to rest"
Great and quiet place to rest for the night. Friendly staff.Genuine Expedia guest review
"Great and Clean hotel"
The hotel was nice, the room was clean. My experience was great!!Genuine Expedia guest review
"Excellent hotel for the price"
For the price of the stay I thought the hotel was perfect. The room was very clean and the staff was very polite. The breakfast was a little underwhelming ( but what can you ask for when it is free) We plan to stay there againGenuine Hotels.com guest review
We had a nice time at the motel. The breakfast was really good.Genuine Hotels.com guest review
We have stayed at the Quality Inn in Elgin several times and have always been satisfied with our accommodations. The staff goes out of its way to make our stay comfortable.Genuine Hotels.com guest review
Sufficent room. Clean. Location near interstate - bit remote. Nothing exceptional.Genuine Hotels.com guest review
friendly staff, good breakfast the building looks dated but the rooms are nice.Genuine Hotels.com guest review
"Nice locale, clean,comfortable, and friendly staff"
Good hotel for the price. Clean room, friendly staff, comfortable bed. It's not a beautiful romantic getaway, but it's well worth the price! Close to downtown Elgin night life and only 5 mins from Dundee. If you're in the area, martini room is a great local lounge and Bandito Barney's in Dundee has the best outdoor beer garden if the weather is nice. […] I would stay here again. Read moreGenuine Hotels.com guest review
"Decent place for the money"
Reviews on line looked good so we decided to try it. All in all the place was fine for the money, staff was friendly and helpful. Room was clean and well kept. There were 2 semis parked out front of the hotel when we pulled up and I was worried it was a bad sign, However it was not an issue and there were no problems with noise or anything for that […] matter. I would recomend tbis hotel for a over nite stay to anyone Read moreGenuine Expedia guest review
Entire hotel smells like old smoke. From reception to room smellis stale. It appears to be a converted smoking hotel to a non smoking hotel and it does nt work. Old tv with fuzzy picture.Genuine Hotels.com guest review
"Rested before Muddy Buddy"
I booked this hotel since my fiance and I were running in the Muddy Buddy this past weekend and celebrating his birthday. Not only was the location a perfect distance from the race site, it was also a good distance to other things like Woodfield Mall, and surrounding suburbs, without costing as much as hotels closer. We enjoyed our stay at the Quality […] Inn and had no complaints about our room or service. Even the breakfast was pretty good. Hard to beat waffles! The only thing we might suggest would be to fix up the fitness room (one tiny room with an eliptical, bike, and tread mill.. all in need of repairs), since the wall underneath the AC unit looked a little gnarly. We would definitely stay here again in the future. Side note to travellers in the area: Don't forget plenty of CHANGE - quarters, dimes etc. The tollways are ridiculous. Read moreGenuine Hotels.com guest review
"Great for bussiness"
The only complaint I have is that I couldn't get a later check out because they were booked up. The staff was delightful. The hotel was clean and well maintain. They had a nice spread of food in the morning offering cereal,oatmeal,pastries,waffles, and more. Your save a lot of money on breakfast. I highly recommend staying here.Genuine Expedia guest review
OK for the price.Genuine Hotels.com guest review
I was there for five days for some events around the area. It is hard to get anywhere South as the roads were being worked on and it is not easily accessible...I imagine if I were going to Chicago it would be very easy since the hotel is right at the interstate. It was easy to find, etc. For a non-smoking environment it sure smelled like a tobacco factory […] caught on fire. The rooms were very clean and had a great bathroom, no mold, etc. Kind of limited on what you can watch. Otherwise, if you do not smoke it would be all fives. Read moreGenuine Hotels.com guest review
"great location for us"
We loved the breakfast, they had a great selection of different foodGenuine Hotels.com guest review
Staff has been friendly and accomodating with non-smoking room requests every time we've stayed here. This is an older hotel building but if you are looking to stay in a clean hotel at affordable price for a night, this is a safe bet.Genuine Hotels.com guest review
"Your dog liked it too."
Nice room, nice staff, nice breakfast. Our dog was very welcome and the staff were nice to her also.Genuine Expedia guest review
"Would definitely stay there again"
I have absolutely nothing negative to say about the Quality Inn in Elgin and would definitely stay there again for my next visit to the area. Staff was very friendly and helpful. The room was clean and comfortable. The complimentary breakfasts included all types of items to meet individual tastes and were good. The location was perfect for our needs, […] and we were easily able to get to our event in Rolling Meadows from there. Read moreGenuine Hotels.com guest review
"No Way Jose"
I took a trip from Idaho and made a point to call the hotel. I was told by a lady who was working the front desk that I would be able to check in early seeing as I was getting into town at about 6 am, and would want to sleep a little after a long 22 hour drive. I arrived there to a man behind the counter who seemed too busy working the computer to deal […] with me. I told him the situation and told him I was told that I would be able to check in early. He looked at me with a blank expression and said, "We are out of rooms." THAT IS IT!! Then he went back to what he was doing, and never paid us any mind after that. So me and my girlfriend went across the street to the Holiday Inn to rent a room just to sleep for the remainder of the morning. I had to spend more money on the Quality Inn's apparent miscommunication. Holiday Inn's room was amazing and very well kept. I arrived at 'check in' time at Quality Inn, and was I in for a shock. The entire 2nd and 3rd floors smelled like cigarette smoke, and I booked 2 'Queen' beds but the biggest they have are full size. So the website was misleading. The room had a strange odor that didn't go away and the sheets felt like cardboard. There is a reason they had the best prices because it was the worst stay. I have stayed at what I believe is the Marriot Inn and the Holiday Inn, both just across the street and both were much better. I will not be staying at the low Quality Inn again, and will rather pay the extra money to have a great stay. Read moreGenuine Expedia guest review
This was a great deal we paid $63 for each nite it was clean updated they had free popcorn machine which my kids loved the free breakfast was actually a breakfast with everything you can possibly want for breakfast it was close to the highway and the price was great. The pillows and bed were comfortable. PS there was also a safety box in the room which […] was nice. Read moreGenuine Expedia guest review
"Great big room, almost perfect but humidity smell"
Big, beautiful, comfortable room, surrounded with basic services -restaurants, coffee, convenience store/gas station. It was almost perfect but our room had a very, very strong smell of humidity. It was humid outside, but this was way too much. I just unpacked after our trip and days later our clothes still smell! Great service though, decent breakfast, […] super clean room, good bathroom! Read moreGenuine Hotels.com guest review
"Good experience with a cooperative front desk"
I stayed for two nights in Quality inn and found the General Manager who attended me very cooperative and helpful in all the matters specially in planning to travel around, printing directions and other matters related to sight seeing. Location is a bit far off from the downtown but easily got the trains to go up and down. Overall a good place for a […] comfortable stay. Read moreGenuine Hotels.com guest review
"Quality of Customer Service"
I give a two thumbs up for the house keeping, breakfast service and the morning customer service staff - there were ALL great except...for the night customer service staff - I wonder why we were be "treated" differently being Asians. One night, I sat at the lounge area (for an hour) to do some work (because the room's internet was not available at the […] wee hours). I observed that other an Asians, the night customer service staff was giving excellent customer service - her tone, body language, facial expression, etc. But, when it comes to us being Asians, we were served like a "second class". I wonder why? I couldn't help but felt that way the moment we first stepped in for registration until we left the hotel. One bad apple can spoil the whole bunch, sad it's to say. If only this part is rectified, I would recommend all of friends who travel frequently to Chicago for business to stay at the Quality Inn. I hope this little feedback helps you in improving your quality service (as a whole). Thank you. Read moreGenuine Hotels.com guest review
it was a clean room with nice friendly service. Which was good enough for my purpose of just passing through. Wouldn't recommend for extended staysGenuine Hotels.com guest review
"Good basic hotel"
Nothing fancy but certainly a reasonable clean place to stay with a decent breakfast.Genuine Expedia guest review
Muy amables tanto que nos permitieron hacer check out hasta las 9 de la noche altamente recomendable!!!Genuine Hotels.com guest review
"Nicht schlecht, um Chicago zu erkunden"
Akzeptables Preis-Entfernungsverhältnis für Chicago, netter & hilfsbereiter Empfang, Computer Drucker steht in der Lobby zur Verfügung, Frühstück akzeptabel, Preis-Leistungsverhältnis ist ordentlich.Genuine Expedia guest review
12月の寒い時に宿泊したが、ホテル内は常時暖かく、シャワーも熱いお湯が充分な量使えた。 朝食付きだったが、内容はPOOR。熱いコーヒーとオレンジジュースだけもらうつもりならOK。すぐ近く(徒歩圏内)にガソリンスタンド併設のコンビニがあるので、食料はここで買って部屋で食べれば大丈夫。部屋には電子レンジや冷蔵庫もあるので、食料や飲料の買い溜めもOK。米国のモーテルのレベルを概略理解している人には、価格に見合っており、オススメ。部屋そのものは清潔で快適だった。Genuine Expedia guest review
"Bueno pero Lejos de Chicago Comoros a 45 minutos"
Bueno pero muy Lejos de la ciudad de Chicago casi una hora en auto por lo demas bien comodo limpio tranquioGenuine Hotels.com guest review
"Para estancias cortas"
Bastante bien para estancias cortas muy agradable si estas de vacaciones recorriendo los Estados UnidosGenuine Hotels.com guest review
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