"Nice but staff let me down."
Reserved 2 rooms and specified they be connected. Hotels.com said "Sure, no problem". Arrived early at the hotel and rooms weren't ready. That's OK but are the rooms what I asked for. "Sure, they will be." Tried to check in again at 4PM, the standard check-in time. Rooms not ready, given my "special" request but they will be later, "No problem". Fine. […] We leave to go shopping and an early dinner. Returned to the hotel and our rooms are ready but not connecting. And none are available. In spite of the reservation and two assurances they didn't come through. Rooms were clean. Restaurant was being remodeled. (Should be finished 3/1/13.) Temporarily using the sports bar. Somewhat crowded but it worked. Food was OK but nothing special. Overall, it's overpriced for what we got. Read moreGenuine Hotels.com guest review
"Great place to stay!"
It was a great place to stay and the price was nice too!!!Genuine Hotels.com guest review
great stay, I would stay here again on my next tripGenuine Hotels.com guest review
"Close to Casino, could drink, and get back safely"
As you know I paid for room, acouple of days in advance, and it cleared the bank next day. When I checked in I was asked for card, which I understand, just in case people were to take things. When I checked my account this evening I see where Marriott charged me $50 dollars, and I do not know why? And I am not happy about that fact. I run my checking […] account close, just in case someone stole my ID, they wouldn't get much. And this could have cost me an overrun, which would have cost more. So will think a little longer about companies (hotels) tht charge like this. Other than that I was satisfied with "Hoteles.com" business and will consider using you again. Thanks and Good Night. Read moreGenuine Hotels.com guest review
Great hotel at a great price. Super helpful staff. We've stayed here several times, wouldn't stay anywhere elseGenuine Hotels.com guest review
"Central Heating Unit"
The Room Heating unit did not get our room warm enough.Genuine Hotels.com guest review
Very nice people at the front desk the guy that checked me us was very niceGenuine Hotels.com guest review
"excellent in every respect"
I housed two guests at the hotel and afterward asked their opinion of the hotel. Their reply, "excellent in every aspect."Genuine Expedia guest review
I only stayed there the one night, but it was wonderful to come in and just collapse on the ultra-plush mattress. Really nice hotel, well done folks.Genuine Hotels.com guest review
"close to ORU"
It was great, nice room, room service was very good. I love the fact that it was right around the corner from ORU.Genuine Hotels.com guest review
"Not recommend for families!"
The rooms are extremely small the service was dissapointed. They offer complementary breakfast but then they have to make sure with front desk and make us wait, no need for that we just went to eat somewhere else.Genuine Expedia guest review
"Beautiful hotel, but not close to anything"
Room was comfortable and nicely decorated. Breakfast was expensive. Thank you to the hotel staff for sending a book that I forgot in my room.Genuine Hotels.com guest review
"Would stay again!!"
Very nice hotel. Would stay again. Only thing was the bathroom. Could have used some roc. Had some black mold and peeled paint on ceiling. Other than that it was a gem!!Genuine Expedia guest review
"employees were very friendly"
The front desks clerks were very friendly and went out of there way to be helpful.Genuine Hotels.com guest review
"Close to several restaurants and shopping centers"
I had booked 2 queen/double beds and when I checked in they only had a King. That wasn't going to work for 2 adults & 2 children. After some time the hotel manager was able to check us into the room we booked. Besides the check in hiccup everything else was great!!! Without hesitation I would definitely stay here again!!!Genuine Hotels.com guest review
"Moving out of ORU"
We have stayed here several times in the past two years since our son has been attending ORU. The hotel is always clean and comfortable. The staff at the front desk are polite and helpful. We will stay again.Genuine Hotels.com guest review
"Don't let the outside fool you,,very very nice.."
Very nice hotel !!!! looks a little out dated from the outside. Once you get inside you forget the exterior of the hotel. Great staff, room, swiming pool and the rate was very compatitive... Thank you again...Genuine Expedia guest review
Very comfortable stay.Genuine Hotels.com guest review
I love this hotel ,this is my first stay and i was happy.Genuine Hotels.com guest review
"Great location and awesome service"
Great hotel and location. The rooms could be updated a little but overall great hotel and will stay there again. The bed and pillows were great then I found out you can order stuff from the room online at Mariott.com. The elevators were sooooo slow once the hotel booked up.Genuine Expedia guest review
"Marriott Tulsa Southern Hills"
Beautiful, comfortable hotel! It smelled and looked so clean. Absolutely loved the heated, indoor pool with hot tub and sauna. The kids had a great time considering it was the dead of winter. And its on the third floor. This meant no draft from outside doors when going into or coming out of the pool area.Genuine Hotels.com guest review
"Very nice hotel"
Convenient location, nice place, excellent weekday rates. Will gladly stay again.Genuine Hotels.com guest review
If you get put in rooms across from the work out rooms, asked to be moved. It was noisy. Even during a holiday week when the hotel had very few guests.Genuine Hotels.com guest review
"Indoor pool open till 11pm!"
Will be staying again. No problems, nice hotel, clean room.Genuine Hotels.com guest review
"Always had a great experience here"
I stay at this hotel twice per year and have for the past three years. Their service is always outstanding!Genuine Hotels.com guest review
Overall, I guess this hotel is just fine; comfortable bed, decent sized room, quiet, cheap... But there are a couple things that make me think I'd stay somewhere else next time. First of all, the hallways REEK of mildew, and when I say REEK, I mean horribly! The lobby was fine but as soon as I stepped off the elevator into the hallway outside my room, […] I was hit by the smell. It literally stopped me in my tracks and I debated going right back down to the lobby to demand a room on another floor. It's BAD, and it didn't get any better during my stay. The smell inside my room was better, but the mildew odor was still noticable. It is masked by a heavy, perfumey smell, but you can still smell the mildew under the deodorizer. It's just gross. My best guess is that because the windows on this property do not open and because Tulsa is so humid, this is just a problem they can't solve. They can't ever dry the building out enough to get rid of the mildew. Other issues? You can't turn the a/c off! You can adjust the temp up or down, but you can't simply turn it of, so it goes on and off all day and night, whether you need it or not. I also found that the bedding was bizarre. The sheets weren't long enough to tuck in at the foot, so I simply found the sheets and blanket draped over the top of the bed each day. This would be OK if it was a down comforter in a duvet cover, but they dress the beds in just two sheets, with a blanket sandwiched in between them, so it's not comfortable, not cozy and not warm enough. I was cold, and there was no other blanket in the room. Other than that, I'd mention that the bathroom was dated and tiny and that the carpeting was stained. Oh, and that something was up with my tv, so the picture was pixelated at times. On the upside, the bed was comfortable (other than the bedding) and the room is nicely appointed with plenty of outlets and ports for all sorts of things I don't understand. Video imputs on the desk? What's that for? In a nutshell Read moreGenuine Hotels.com guest review
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