My daughter and I had a one night stay. We attended a conference that lasted until 10:30 PM on a Friday night. We arrived the hotel, got into our room and at 11:00 discovered the tub/shower handle was broken, and although we could manage to get it to turn, no hot water at all. I called housekeeping and they told me they would contact maintenance, I […] waited. After 15 minutes, I called back and they acted like they didn't know there was a problem. I told them again and again, was promised maintenance would be called. Maintenance did arrive (and I will say the gentlemen, was very professional and cordial). It wasn't until 1:00 AM that the issue was resolved. Or so we thought. Maintenacne left, I took a hot bath, had to wait for the water to trickle into the tub. In the morning my daughter took a shower...or attempted to. Broken handle and all, we attempted to get the shower to work. It trickled, literally trickled water. We had to back to our conference by 7:00 AM so no time to mess with it again. She finished in the sink. In addition, there was no free wi-fi. I paid a bit more when I maid my reservations for a "deluxe" room and we did not get a deluxe room. When I questioned the hotel they told me it was because they were so full, this room was all that was available. My reservation included free breakfast. We were charged $30+ dollars for our breakfasts. Needless to say, I will never stay at this hotel again! Read moreGenuine Hotels.com guest review
"i'm not impressed with the black mold."
Appeared to be nice from the lobby. Got to our room, and realized it smelled musky. Not thinking too much about it we went out for the night. When we woke up for checkout, we Looked out our window to check the rain and realized our windows were leaking really bad and there was actually black mold on the wall by the window. We told the front desk and […] they just Said they would "send someone up there". Room service was really expensive and wasn't very good. We were also told the pool was open all night so when we got back to the hotel late and wanted to go swim we couldn't because the signs everywhere around the pool area said they closed at 11. We will not be staying here again. Read moreGenuine Hotels.com guest review
"i would stay again"
it was a nice place to stay - clean rooms - easy access - nice breakfastGenuine Hotels.com guest review
"Pretty hotel near a nature walking trail"
I booked my 2 hotel rooms for my assistant and myself online assuming we would be next to one another. When i arrived we were on opposite ends of the foor which made it very inconvient for work. My shower was lukewarm, which was disappointing after a cold jog on the nearby nature trail. My room thermostat was not working well, i couldn't warm it up. […] When considering comforts and priorites of women, we need a large bathroom counter for all of our hair and makeup products. We also need clean, bright lighting in the bathroom. The beds were comfortable and the room was clean. Read moreGenuine Expedia guest review
"WE LOVE SOUTHERN HILLS MARRIOTT"
Southern Hills Marriott is our favorite place to stay in Tulsa. They have something for everyone in the family. But dont forget, great food, great drinks, and an ultra chic design.Genuine Hotels.com guest review
"Great Hotel - Beds are Amazing"
We enjoyed this hotel very much.Genuine Hotels.com guest review
"Nice Hotel, great location, good value"
First time visitors to Tulsa. Really enjoyed our brief stay at this hotel. Staff very friendly. Looks like recent remodel of common areas.Genuine Expedia guest review
This is a lovely hotel. The service was awesome. The breakfast is outstanding. The only thing that was bad was that the bathroom smelled strongly of mold. Absolutely everything else was great!Genuine Hotels.com guest review
Centrally located and nice amenities. Great breakfast!Genuine Expedia guest review
"nice hotel with great customer service"
i wanted a staycation away from home. I attended entertainment in hotel area.. The staff gave great friendly service.Genuine Expedia guest review
I booked on hotels.com and booked for 2 adults and 2 children. We checked in and went to our room. When we got to our room there was one king bed. I rechecked my confirmation and made sure it was correct. We went back to the desk and the lady couldn't have been nicer. She explained that hotels.com didn't put the request in correctly but she would take […] care of it. After a few minutes we had a room that would accommodate 4 people. We were supposed to get free breakfast as well and that was never processed in our order thru hotels.com. However again the staff at the marriott made it happen. Great place. Great people. So yourself a favor and call the hotel you want directly. You can book it just as cheap and without hassle. It will be my last time using hotels.com. Read moreGenuine Hotels.com guest review
"Bathroom was gross!!"
Hotel room nice but bathroom was less than desirable..shower had grout missing in tile and seemed dirty, shower curtain had quite abit of mold at the bottom, hair in tub, sink and on floor which is one thing I REALLLY hate and find gross, didn't offer continental breakfast which we found odd for the price of the room and the hotel chain!! Beds were […] comfortable tho. Hotel was further away from mall than we would of liked but that's my fault. Wont stay at again. Read moreGenuine Hotels.com guest review
"Great overnight stay"
Our stay was great. The accomodations exceeded our expectations. The breakfast was superb. Wish we could have stayed longer.Genuine Hotels.com guest review
We booked a room on the concierge level and was informed on the expedia website that the room included breakfast. When we checked in we found out that the concierge breakfast was not available on Saturday or Sunday.Genuine Expedia guest review
"Hollowed out mattress"
Stayed here over Christmas. Very nice accommodations, wonderful and pleasant staff. But one side of the king mattress was hollowed out.Genuine Hotels.com guest review
Wish we could have stayed longer!Genuine Expedia guest review
Hotel was nice and updated from my previous stays there but hot water was lacking both that night and the morning. It was a very cold night and the heater kept switching from heat to cold, made for a disturbing sleep. We were greeted promptly at front desk. Our beds very very comfortable. Was very dissatisfied with the bar area. We decided on a glass […] of wine before bed in the quiet lounge we saw coming in. We arrived about 10:50 and the bar area had several customers. We sat at the bar and the bartender promptly stated they were no longer serving food. We said ok we just wanted one glass of wine. After she continued to clean behind the bar and ignore taking our order, she finally came over to let us know she was closed. She referred us to the very loud sports bar down the hall, not at all what we were looking for. Hotel is nice and updated but needs better staff, hot water and a heater that can be regulated Read moreGenuine Hotels.com guest review
The room was great! The downside was basic services were not availble - the gift store was closed but for a few hours in the evening, restaurants didn't open early etc. As the gift store was closed attempted to use the soda machine on our floor - twice it dispensed the wrong item (yes, I tried twice thinking mybe I had pushed the wrong button the first […] time - nope.) Overall, while this is a great hotel I wouldn't book again. Read moreGenuine Hotels.com guest review
The room was so nice and clean! The guests on each side of our room were loud. The elevators are slow.Genuine Expedia guest review
"Best weekend ever!"
The staff was very friendly and accommodating. Will definitely say there again.Genuine Expedia guest review
"very good value"
I am from Tulsa this is an older Hotel, very well maintained, room very comfortable, clean, used swimming pool very nice area, close to ORU and Riverwind casinoGenuine Hotels.com guest review
The hotel was really nice, recently renovated. The restaurant needs work...Genuine Hotels.com guest review
"A beautiful hotel, near lots of attractions."
The service was great, very friendly staff. Steak a little tough in restaurant but the breakfast buffet was great. Was treated very well and the room was SO clean and the bed SO comfortable. Will be back.Genuine Hotels.com guest review
"Best night rest in months"
The rooms are super clean, and the beds are out of this world. I had the best night sleep I've had in months. I highly recommend this hotel if you stay in Tulsa.Genuine Hotels.com guest review
"Nice hotel to stay at"
The only thing that I think should be changed has to do with the laundry . There was lipstick on one of the towels and the other one was dirty when I first arrived. Then the following day my room was not cleaned while I was out all day, so I needed to call for clean towels late in the evening.Genuine Expedia guest review
My fiancé and I stayed at this hotel because of their couples spa package and it was phenomenal! Everyone working there was very professional, helpful, and very nice. It was a modern, relaxing area. We had a great weekend getaway. Only downside was their bar staff were not as amazing. They ended up charging our card an extra $10 that we can't get back. […] Be sure to keep your receipts! Read moreGenuine Hotels.com guest review
"Great stay for Ford Falcon Event"
Was an Awesome stay ! ... and enjoyed the Hotel bar and karaokeGenuine Hotels.com guest review
"Convenient to shopping and restaurants"
Check-in was very quick and efficent, even though there was a large gathering in the lobby. Our room was clean and beds were comfortable. We had a pleasant surprise when we arrived as there was a Falcon car show in progress. Great way to walk off dinner after eating a great meal at Los Cabos a short distance from the hotel.Genuine Hotels.com guest review
"a great place to stay"
Awesome stay, hotel staff was fantastic and our room could not have been better. just wish they had complimentary breakfast with it.Genuine Hotels.com guest review
"convenient location to south Tulsa."
I checked in on Saturday June 22nd at about 3:30 and was there until 5 pm, then came back around 10 pm. Although there was a very large group of women for some convention, there wasn't any noise that interfered with my being able to sleep. The Remington Sports Bar serves good food. Everything was a smooth operation.Genuine Expedia guest review
Overall stay was great however there was no good place to eat lunch / dinner in the hotel. There was a bar which had horrible service, two people behind the bar that were not bartenders but training. Bar menu concerning food was inadequate to say the least. Breakfast buffet and staff were great.Genuine Hotels.com guest review
Super friendly staff! The staff in the restaurant weren't great and they did not have enough people for a Saturday morning breakfast. Great hotel, would stay at it again!Genuine Hotels.com guest review
We had a great stay at the Marriot! It was very clean and comfortable. It has a nice gift shop. The breakfast is absolutely awesome!!!Genuine Hotels.com guest review
"Good for the family"
The hotel had plenty of things to do and a very nice staff.Genuine Hotels.com guest review
"Great location, noticeablly updated Hotel"
I thought that for the regular price per night this hotel did not offer as many amenities as hoped for. The hotel appeared updated but there were signs of missing updates: outlet covers, door handles, door hinges, bathtub faucets, no hair dryer. The bathtub / shower handle broke off and hit my foot. The staff was very polite and hospitable. I do not […] think I would return and pay full price for this hotel. Read moreGenuine Hotels.com guest review
"Good value - would stay again"
Nice place, room was nice, clean and enjoyable. Room coffee was good, free breakfast was good perk and better than most "free breakfasts," used the pool very early sunday morning. Night b/f party left pizza, beer cans and dirty towels everywhere; place was a mess. No newspapers were available when I asked. Cafe was nice, staff great, very clean overall, […] would certainly stay again. NO hairdryer in the room was annoying, bed was great, everything crisp clean. Felt safe, would stay again. No real issues. Read moreGenuine Hotels.com guest review
"Nice but staff let me down."
Reserved 2 rooms and specified they be connected. Hotels.com said "Sure, no problem". Arrived early at the hotel and rooms weren't ready. That's OK but are the rooms what I asked for. "Sure, they will be." Tried to check in again at 4PM, the standard check-in time. Rooms not ready, given my "special" request but they will be later, "No problem". Fine. […] We leave to go shopping and an early dinner. Returned to the hotel and our rooms are ready but not connecting. And none are available. In spite of the reservation and two assurances they didn't come through. Rooms were clean. Restaurant was being remodeled. (Should be finished 3/1/13.) Temporarily using the sports bar. Somewhat crowded but it worked. Food was OK but nothing special. Overall, it's overpriced for what we got. Read moreGenuine Hotels.com guest review
"Great place to stay!"
It was a great place to stay and the price was nice too!!!Genuine Hotels.com guest review
great stay, I would stay here again on my next tripGenuine Hotels.com guest review
"Close to Casino, could drink, and get back safely"
As you know I paid for room, acouple of days in advance, and it cleared the bank next day. When I checked in I was asked for card, which I understand, just in case people were to take things. When I checked my account this evening I see where Marriott charged me $50 dollars, and I do not know why? And I am not happy about that fact. I run my checking […] account close, just in case someone stole my ID, they wouldn't get much. And this could have cost me an overrun, which would have cost more. So will think a little longer about companies (hotels) tht charge like this. Other than that I was satisfied with "Hoteles.com" business and will consider using you again. Thanks and Good Night. Read moreGenuine Hotels.com guest review
Great hotel at a great price. Super helpful staff. We've stayed here several times, wouldn't stay anywhere elseGenuine Hotels.com guest review
"Central Heating Unit"
The Room Heating unit did not get our room warm enough.Genuine Hotels.com guest review
Very nice people at the front desk the guy that checked me us was very niceGenuine Hotels.com guest review
"excellent in every respect"
I housed two guests at the hotel and afterward asked their opinion of the hotel. Their reply, "excellent in every aspect."Genuine Expedia guest review
I only stayed there the one night, but it was wonderful to come in and just collapse on the ultra-plush mattress. Really nice hotel, well done folks.Genuine Hotels.com guest review
"close to ORU"
It was great, nice room, room service was very good. I love the fact that it was right around the corner from ORU.Genuine Hotels.com guest review
"Not recommend for families!"
The rooms are extremely small the service was dissapointed. They offer complementary breakfast but then they have to make sure with front desk and make us wait, no need for that we just went to eat somewhere else.Genuine Expedia guest review
"Beautiful hotel, but not close to anything"
Room was comfortable and nicely decorated. Breakfast was expensive. Thank you to the hotel staff for sending a book that I forgot in my room.Genuine Hotels.com guest review
"Would stay again!!"
Very nice hotel. Would stay again. Only thing was the bathroom. Could have used some roc. Had some black mold and peeled paint on ceiling. Other than that it was a gem!!Genuine Expedia guest review
"employees were very friendly"
The front desks clerks were very friendly and went out of there way to be helpful.Genuine Hotels.com guest review
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