great location for NJ shore, but in dire need of a renovation, which I think is in process. One renovated, probably a good place to stay. Generally in line with Comfort Inns I've stayed it he past- nice to have the breakfast available.Genuine Hotels.com guest review
"Good value for the money!"
I have been to the area many times but never stayed at the Comfort Inn. To my surprise this was a diamond in the rough. Although the decor is dated and they are undergoing renovations, the room was clean and comfortable and the breakfast included with the room was ample and filling. All in all a great stay. I would imagine that if you stay here during […] peak season it could prove noisy and confining, but the location cannot be beat nor the great rate! All in all a great stay at an equally great price! Read moreGenuine Hotels.com guest review
"2-room suite, inexpensive, good for 10 day stay"
Front desk service is excellent. Very attentive, told me about packages arriving before I even asked, always helpful in finding restaurants, delivering gifts bags to other guests. Our price was decent, and I was glad to have the separate living area w/desk. couch, fridge, microwave, TV. I would definitely stay here again.Genuine Hotels.com guest review
Hotel was conveniently located, had a refrigerator, and microwave plus separate living room from bedroomGenuine Hotels.com guest review
They charged my daughter's card and mine for the same reservation and claimed that there was smoking in a non-smoking room but no one smoked in our party. They eventually reversed the erroneous charge.Genuine Hotels.com guest review
Hotel was awesome but some staffs weren't friendly, especially the people who serve breakfast. They also need to change their picture on the website cuz we were expecting the Jacuzzi by the indoor pool, but it was not there.Genuine Hotels.com guest review
We were greeted by the hotel clerk who was very courteous and friendly. However, as soon as we opened the door to our room, which was supposed to be non-smoking, there was an odor of either stale smoke or something else. The sitting room needs a complete overhaul from carpeting to furniture. The bedroom was better and the bed was comfortable. But again, […] they should replace the carpeting. The water pressure for the shower was almost non-existent. The hotel is conveniently located right off of the GSP. It is close to shopping malls, Monmouth Racetrack, and a few miles from the beach. Read moreGenuine Hotels.com guest review
Toilet paper and toilet upon arrival. Odd smell in the room. Only one set of towels in room. Reservation was for twoGenuine Expedia guest review
"Great deal for the price"
We were looking for a lower cost hotel that didn't reflect the cost in cleanliness and service. After some research, we chose Comfort Inn and in the end I was actually more impressed than expected! We had 4 adults and a 3 month old staying. The room provided PLENTY of space with 2 queen sized beds and a whole separate living area with couch, TV, refrigerator, […] microwave, table, etc. This was perfect when my husband and I woke up with our daughter in the middle of the night as we didn't have to worry about waking my parents. The continental breakfast provided many options and all staff were very nice and accommodating upon arrival. The lighting in the room wasn't the greatest for things like make-up application, but if that's my major complaint, I'd say for one of the cheaper hotels in the area, this is somewhere we will definitely stay again! Read moreGenuine Hotels.com guest review
OK but way overpriced for the condition of the roomGenuine Hotels.com guest review
"Building Needs Work- Room wasn't too bad"
I was shocked when I pulled into the hotel. The outside of the building was awful. It did look like there were renovations being done, but there was no sign indicating that. The outer area leading to our room was so run down. Although, the room itself was pretty nice. I wouldn't stay there again because the aesthetics of the area was awful.Genuine Hotels.com guest review
Drywall falling down, peeling paint, broken air conditioning grills. Probably a nice place 10 years ago.Genuine Expedia guest review
Very nice place, was very happy with set up of room/suite. Newly remodeled but needs someone to check for cosmetic maintenance more often. Nothing major that would deter me from staying again. Also the housekeeping was a little lazy but overall clean. Again nothing that would deter me. Comfortable beds. Spacious room. I felt it was secure. Staff friendly. […] April the desk clerk was very helpful with my multiple questions about hotel and places we wanted to visit. Would recommend. Great breakfast (ends at 9:30) Exceptional value for the price. Read moreGenuine Hotels.com guest review
"Horrible smell (and water)"
The room itself and the hotel quality is very good, considering the price. The breakfast is better than most. However, the first room I was sent to had another person's belongings inside, and it smelled of smoke. Only after checking into another room did I find out that this entire section of the hotel (which looks more like a motel) smells of mildew/mold. […] Since I had already had to go to the front desk to get a different room, I didn't want to do it again. I ended up not running the AC, and some of the smell diminished. The dampness in the room was so extreme that even the carpet and chairs were moist. Read moreGenuine Hotels.com guest review
Good Location, fair price, comfortable roomGenuine Hotels.com guest review
"close to our vacation spots"
Quality was good for the price. Very friendly and helpful staff. Room could use some updates and wooden walkway really needs repairs done to it.Genuine Hotels.com guest review
"near my destination"
The price was acceptable. The hotel was old but it was clean. The staff was outstanding. I enjoyed the breakfast and the pool.Genuine Expedia guest review
"Overall good stay"
The hotel was great and staff was very nice. The hotel room was very clean and the AC was already on for us to come into. The pool is a little small and the breakfast was alright the next morning. Our TV did not work in the room. The place was overall ok though to stay for a weekend getaway. Price was reasonable too. It was about 20 minutes from the […] beach where we went and hit barely any traffic from it. Read moreGenuine Hotels.com guest review
"Hotel is close to Monmouth Park Race Track"
Enjoyed staying at hotel and going to Monmouth Park Race Track for two days and the Haskell.Genuine Expedia guest review
"decent hotel for a night"
it was a decent hotel. the lobby was nicer then the area leading to the rooms. the room was clean and comfortableGenuine Expedia guest review
"Close to the Wedding we attended."
My 3 daughters and I and there significant others all attended a family wedding in Long Branch. Check in time was at 3 and we got there exactly at 3pm. 2 rooms were ready and 2 were not. My room which I ordered first before my daughters through Expedia was not ready. One of my daughters was charged the same amount for her room which did not have a sitting […] room with a TV and a pull out couch. All of the other 3 rooms did? I was not impressed with the staff or room and would not go to that particular hotel again. I have been to other Comfort Inns that were great. This one was not. Read moreGenuine Expedia guest review
"Decent price...condition could be better"
Our room had some issues, labels missing off a/c unit so you couldn't tell if it was on fan or cool, high or low, receptacle in bathroom kept tripping out so the blow dryer was unusable, frig inside cabinet was way uneven (missing 1 leg) and would not get really cold, and shower curtain rod (bowed style) kept drooping so shower curtain would gather […] in the middle and water would get all over bathroom floor, sleeper sofa was very small, room had 2 TV's (each tv was to have 2 remotes, one for the tv and the other to control small cable box, 2nd tv did not have original remote so we could not change volume with remote) Staff was very curtious and helpful, indoor pool was nice even though it was small, free breakfast was very good, many options and big money saver. I did NOT report any of the issues to the front desk as we were in the room only a few hours each evening before bed and out in the early morning. I did call the hotel to see if there were any addition rooms (as we had 5 in the room including 3 teen agers) after I saw the hotel wasn't very full, hoping to get a 2nd room at a reduced price but they would not discount any rooms (same price as hotels.com). I guess they would rather have empty rooms rather than give them at discount. I would stay at Comfort Inn again as I believe it is a good value. Read moreGenuine Hotels.com guest review
"I love this hotel"
I have stayed at this hotel twice. I absolutely love it. It's like staying at a mini apartment. The rates are reasonable, and the rooms are very cozy. I will definitely be staying at this hotel again in the future.Genuine Hotels.com guest review
Room had a mildew smell. Carpet was very old a d neat up. Lock on the door was coming off. Water pressure was so low.Genuine Hotels.com guest review
"Needs work and updating."
General condition of hotel and room is poor. The rooms are dark and the TV's and carpets need relacing.The TV's are old tube type and require two remotes to opperate. The stairways are wood which is spliting and peeling paint badly.The only plus was friendly, courteous employees.Genuine Hotels.com guest review
For the most part it was good. There could be better towel service. There was a light in bedroom without a bulb. The clock radio was non functioning.Genuine Hotels.com guest review
Our suite was very spacious. Good privacy between the rooms. The sofabed was quite comfortable.Genuine Hotels.com guest review
We have stayed in this hotel several times and I have to say it's really going down hill quickly. The rooms definitely need a good cleaning and some maintenance.Genuine Hotels.com guest review
"Not what I expected"
The rooms are old, the bathroom fixutures have been neglected, the sheets were clean but the blankets were filthy. The HVAC is outdated, the doorframe was coming off the wall, and people smoked in the couryard all the time. The breakfast room staff argued with each other in public. The TV was a tube type and required two remotes to opperate. House keeping […] needs much to be desired. Read moreGenuine Hotels.com guest review
Have been a guest here off an on for years. Am usually very satisfied...However this past stay there were serious problems with the housekeeping. A used womans razor was left in the shower, as I reach off the bed to get my watch, I noticed garbage behind the nightstand.Genuine Hotels.com guest review
Shower had no water pressure. Overhead light in bathroom didn't workGenuine Hotels.com guest review
The security lock was broken. The staff did offer to move us to another room but it was late.Genuine Hotels.com guest review
I booked several rooms at this hotel because of my past experince I told several other people to book at this hotel because I have had a great experince, but all our rooms were dirty dusty smelly and had what appeared to be blood on the walls windows and in the bath tub. My brother had to change rooms. I will thing twice about booking a room at this […] comfort inn for sure. Now this I am sure was isolated but it was very disappointing. The staff seemed to be more interested in personnel things then there guests. Read moreGenuine Hotels.com guest review
"conveinient location, yet unclean sofa bed"
I enjoyed the conveinience of the location to the shoppes and event I was attending. The customer service desk was great, as was the breakfast. I was concerned at the food particles and dirt left on the sofa bed once opened. It had not been opened and cleaned. The comfort of the sofa bed could have also been better. The indoor pool , although a great […] plus for booking, was located in an unheated, cold room in the middle of winter. Read moreGenuine Hotels.com guest review
The owner of this hotel should be ashamed of himself. The interior of the hotel was discusting. Paint was falling off all of the wooden stairways. There were no towels available on the second day of our stay. There was trash and garbage in the hallways both days. There was trash everywhere outside the hotel.Genuine Hotels.com guest review
"Good on the outside...bad on the inside"
This place is not as bad however the price could be better. It looks real nice from the outside yet no flat panels in room, bed makes squeeking noise when you lay on it, could use more chairs, and it needs an appliance upgrade all around. The room had a weird smell as well. Again not bad but for the price I think it's a lil over priced for the feat […] ures. Read moreGenuine Hotels.com guest review
"Easy access and comfort"
The only negative response I have is that the maid came to our room even though we left a "do not disturb" sign on the door. We stepped out for breakfast and were back within 1/2 hour.Genuine Hotels.com guest review
We were put on the 3rd floor. We checked in late, about 12:30am. There was yelling in the hall. At about 6:30am someone was slamming doors until 10:30. I didn't here anyone talking but it seemed to me the slamming was the staff. Not a very restful sleep.Genuine Hotels.com guest review
Hotel in very poor condition. Asked for a king size non smoking room and the room stunk with smoke odors tried to open closet door and it was totally off it's runners. We changed our room. Breakfast room was to small to handle the number of guests using that room. We left our I-pad charger and blackberry charger in a plug in the room. It took four phone […] calls to find out the hotel had our I- pad charger but not our blackberry charger which was in the same plug.the hoyel will mail it to us for a fee. Bad experience. Read moreGenuine Hotels.com guest review
"Close to locations I needed"
no complaintsGenuine Hotels.com guest review
"Caution: find alternatives"
completely unsatisfied with this dump, on every level.Genuine Hotels.com guest review
The hotel was in very poor state of repair. Not at all what I would expect from the Comfort Inn chain. Many items broken in room and corridors had wood so worn down and bare of paint that you felt like you were going to fall through. The only positive was the breakfast was nice. Would never stay there again.Genuine Hotels.com guest review
people were nice but my suite had no extra tv and the carpet was soaked from rain that somehow flowed into the room.Genuine Hotels.com guest review
"Good hotel, but a little run down"
The rooms are very well laid out almost like a suite, which suits us perfectly as a family of 4. Kids can sleep while we watch TV down the other end of the suite. Problem was that everything was very much out of date and not maintained... Old style TVs were in the rooms and the bathrooms were not clean (bath needed resurfacing, drains did not drain […] and smelt bad...) Turns out that the hotel has recently been taken over and is undergoing improvements. Hopefully they take care of the basics because honestly the hotel was very nice other than the maintenance issues... Read moreGenuine Hotels.com guest review
"Amenities not up to date but good customer service"
The pool was out of service and was the reason we booked there! It was a bit frustrating but hotels.com and comfort inn cooperated to refund us money for the rest of the trip.Genuine Hotels.com guest review
Our stay was great. The Hotel staff were very friendly and knowledgeable. One of the hotel staff members suggested a local beach for us to visit in Long Point. We ended up going there all three days of our visit. The only downfall of our stay was that the swimming pool was closed and there was limited vending machines.Genuine Hotels.com guest review
OIUtside of hotel was good. Inside was old and dingy. Room was very musty smelling as air was off in the heat of the summer. But as they say, you get what you pay for.Genuine Hotels.com guest review
Good hotel and easy to get to. Will stay here again.Genuine Hotels.com guest review
"near family event"
overall I would not recommend this hotel! What was stated as queen sized beds were pretty comfortable but what they hd labeled as a queen size sofa bed was no bigger than a small love seat. We had 4 adults staying in the one room and there was not enough places for us all to sit down!!!! 2 fit on sofa bed seat and one on the desk chair! The other big […] disappointment was that the big lobby was not air conditioned. They had the front and rear doors open wide letting in all the hot and humid air. Very very uncomfortable. As for the free continental breakfast it was just okay but because it was terribly hot and stuffy in there we could not stay and opted to go to an air conditioned restaurant!!!! Also we didn't know the pool was closed until we arrived. Keep in mind it was the middle of summer and 90 degree weather out. I have stayed t other choice hotels that were much better than this one. Read moreGenuine Hotels.com guest review
"Good for the price"
Room was a nice size for us, a family of 5. TV's are old and we could not get HBO because of this. Girl at check in not helpful, did not explain anything. Pool was out of order our whole stay. But beds were comfortable, clean, convenient for the beach and a great price. We would stay here again.Genuine Hotels.com guest review
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