"Worse hotel stay ever..."
Dear Hotels.com, I would not recommend this hotel to anyone. It has three levels and no elevator. All night all your heard was people going up and down the stairs. The walls are paper thin and you could hear everything.I have to admit, this was the worse hotel that my husband and I stayed at. The last night we got zero sleep!Genuine Hotels.com guest review
"Good location, but for the price disappointing"
The outside of the hotel is attractive. The inside of the building is old, musty and the walls in the room are paper thin. I could hear every word spoken in the adjacent room until 2 am. The folks upstairs ran marathons all night. Felt like I was in a cheap apartment complex. Every door opened and closed until wee hours in the morning. The continental […] breakfast didn't start until 7am.......so I never even had the chance to enjoy a "free" breakfast. Read moreGenuine Expedia guest review
"Decent for the amount of time in room"
Booked 2 rooms. Our friends had a newer flat screen tv - we did not. However, we had a small refrigerator and microwave - they did not. Inconsistencies were disappointing but basically the room was clean and comfortable. Good restaurant!Genuine Expedia guest review
"Poor service with (bad) attitude!"
Reserved through the Expedia surprise discount program. Always a 10 minute wait for front desk attention, usually a line - staff was not interested in helping with anything but travel in the overpriced van service - unfortunate since we had to have key cards rewritten 3 times. WIFI was unusably slow in the evenings - forget Netflix - couldn't even read […] email. Maids kept our room unavailable for 5 hours while we were waiting in the hotel. No elevator. Restaurant was surprisingly good. Room ok and pretty clean. Read moreGenuine Expedia guest review
"Okay location, close to a lot of restaurants."
Hotel has no elevators and we were on third floor so it was stairs, stairs, stairs every time we left to go somewhere. Makes it difficult especially when coming in and leaving with luggage. First floor hallways had a musty smell and the beds seemed shorter than normal. Hotel was too far from downtown Newport. On the positive side, the room was clea […] n. Read moreGenuine Expedia guest review
"close to Newport and beach"
Room and bathroom was neat, had good breakfast (yogurt, fruit, variety of pastry, mini muffin, milk, juice, and hot coffee).Genuine Expedia guest review
This Ramada was convenient to all sites. Quite/Clean room. Had 2 king beds and still alot of room to move around. Hotel restaurant food/ service was above avg. Needed to have shower drain cleaned out from clog. Maintenance person took care of it right away. Would recommend this for any familyGenuine Hotels.com guest review
Just a short ride to Newport at a fraction of hotels there. Free parking, newspapers, vending and ice machines...nice people. It was simple, clean and it worked. No frillsGenuine Hotels.com guest review
This hotel was nothing like expected. Wallpaper coming off walls, toilet seat falling off, NO customer service - walked in 3 people at front desk, was not even acknowledged by staff. Back door doesnt lock and anyone could get in.. Tried to call Guest services line from room, 1st time rang many times and when picked up, hung up on me.. tried 2 more times […] and no answer. Highly disappointed, would NOT recommend staying here - Although bed was comfortable and seemed clean. Read moreGenuine Hotels.com guest review
"Cost of staying in next town made it reasonable"
TV was 25 inch tube type almost 'flat'. Wi-fi was only usable in lobby. Security was lacking, side entrance was never locked. Overall stay was good, restaurant was very good! Would recommend to friends.Genuine Hotels.com guest review
Nothing great but was a place to sleep for 2 nights while in the area for a wedding. Sparse room, only one desk chair. Keycards didn't work well. Had room on first floor with a beautiful view......of the overflowing dumpster and lots of seagulls. If the hotel rooms saw some updates, it wouldn't be so bad.Genuine Hotels.com guest review
"Room was OK."
Using Plastic Key to get into room was terrible. Clerk said that Motel Battery that operated getting into room was low and needed to be replaced..Genuine Expedia guest review
"Okay if on a tight budget."
We booked this hotel for 4 nights for a last minute trip. It was okay if you are on a tight budget. There is no elevator, which wasn't a problem for us even though we were on the 3rd floor, but some may not like this. The room did not have a refrigerator or microwave. The service wasn't that great. Our room wasn't cleaned at all after the 1st night, […] and we had to call the front desk to get clean towels. No apology or anything. After the 2nd night, they didn't stock coffee or new cups in our room. We were there just for sleeping and showers, so we dealt with it. Would look for another place if we are in that area again. Read moreGenuine Expedia guest review
The hotel was very outdated and looked old. I requested a fridge and didn't get one until the second day. I was told they only have 5 for the whole hotel. Same with the rollaway bed only 3 in the premise. I also wanted an extra blanket and never received it. Overall a very poor experience will never stay the again. Horrible breakfast selection.Genuine Hotels.com guest review
"Near to our sight seeing"
Wi-fi. Not available in room. "Flat screen" tv was a 24 inch tube. Security was very lax, side entry was not EVER locked. Refrigerator had to be requested. The price reduction thru Hotels.com was very good, I checked on the fees charged to walk-ins even with AAA or AARP discounts. Over all the stay was GOOD! The breakfast was as good as any we have […] had. The restaurant was very good, we used it twice. Read moreGenuine Hotels.com guest review
"Real disappointing for a Ramada Inn!!"
Windows filthy on outside and between the double glazed. Drape backing falling off. Refrigerator had no shelves, rusty and very noisy. Tub hot water very difficult to turn off (y wife couldn’t turn it off; I had to do it for her).Genuine Expedia guest review
Staff was nice. Room was damp, had makeup drips on the bathroom wall, nothing on the walls in bedroom- no mirror, no pictures, no lamps. No elevator either btw.Genuine Hotels.com guest review
The location is great. This hotel is clean and the staff were nice. The cleaning staff did a great job everyday cleaning the room and bringing new towels and cleaning products. We had a great time in Newport and this hotel was great to come back to at night. Great easy parking right in front of the hotel with plenty of space available. My personal rating […] : 4 stars out of 5. Read moreGenuine Hotels.com guest review
"First time, will stay again"
This was our fifth year attending the ATP tennis tournament, first time at Ramada.The location was good. The hotel was fine with breakfast .For the money it was as nice as the hotel we stayed at the other four years. We saved over $110.00, and went out for a wonderful dinner. We will return next year.Genuine Expedia guest review
"Need a Pool and Elevator"
Nice Hotel but Needs a Pool and Elevator--Also offer FREE bus rides to the beach or down town Newport --Not $8.00 FEE!Genuine Hotels.com guest review
"Ok for 1 night"
Spent 1 night here in August for a festival in Newport - Location wise, very convenient to downtown Newport - The room was okay - the hotel is not handicap accessible - no elevators and only 1 handicap parking spot. The walls are paper thin, and noisy neighbors woke us up at 1am - The rooms were good size, but had full sized beds when queens would have […] fit nicely - Overall, okay for a night or two, but not for a longer, relaxing stay. Read moreGenuine Hotels.com guest review
"Nice clean Hotel"
Hotel is close to major stores and food choices clean and comfortable, bathrooms are small - if someone opens the door while your sitting on the toilet, the door will hit your legs.. Unfortunately other guests at hotel have no consideration on being quite after 11pm and on..Genuine Expedia guest review
I expected way more from the Ramada. Especially for the price for one night The hotel was very old. The 1st room we were offered was smelling of old musty carpet. The beds were hard as a rock. The hotel was noisy. Bfast wasnt bad...Staff were friendly and helpful. Wouldn't stay there againGenuine Expedia guest review
No elevators and we were assigned a room on the third floor. Poor maid service. Our used wet towels were left on chair in room.Genuine Hotels.com guest review
"Too much smell in the room."
The main problem with the rooms are that while they are very nice and clean there is a smell of washed carpet, fungus or bacteria infestation in the room. I believe whoever washed the carpet did a suboptimal job. I changed two rooms and both rooms had bad smell of mildew requiring constant airconditioning.Genuine Hotels.com guest review
The staff were extremely helpful with my requests.Genuine Hotels.com guest review
Very clean and the staff friendly and cares!Genuine Hotels.com guest review
Overall for the price this was a great option. I would not recommend the pizza from the restaurant there, it was awful. Also, housekeeping must have thought we were going to eat the rest later as they never took it away with the tray and dishes. On the other hand, we had bought a bottle of wine and needed a corkscrew to open it. The bar was happy to […] accommodate us. Again, overall this was a great option for the price. Read moreGenuine Hotels.com guest review
"Would stay there again!"
The hotel was clean and comfortable. Front desk service was excellent. Only drawback, there was no elevator and we had a HEAVY piece of luggage to drag up a flight of stairs. I'd stay there again.Genuine Hotels.com guest review
The hotel was great. Very clean, great staff. Had an issue with the toilet but someone came immediately to fix it. Good location just a short drive to Newport. Overall I enjoyed the stay and would go back again.Genuine Hotels.com guest review
The staff was really weird and the person who checked us in reeked of cigarettes.Genuine Hotels.com guest review
"Expecting the worse !"
We were pleasantly surprised by this hotel. After reading the reviews I was nervous. It was a perfect location,our room was plain but clean,continental breakfast was good, alot of choices. It's very affordable.I would stay again.Genuine Expedia guest review
"Musty smell room"
We stayed for two nights, on the first floor. I regret that we didn't ask to change to a different room. The room was filled with dank, musty smell. We think it came from the dirty air conditioner. We opened the window, but it didn't have a screen. Everything else about the hotel was fine: comfortable bed, spacious room, noisy, but nice jacuzzi bath, […] complimentary breakfast. Read moreGenuine Expedia guest review
This hotel needs a renovation. Room was clean but dated. No pool.Genuine Expedia guest review
Stayed one night. A bit shabby and a strong odor couldn't tell if it as musty or cleaning product. A bit scarcey overall but the bed was comfortable and the linens were clean.Genuine Hotels.com guest review
"close to beaches and shops"
Location was perfect for our interests (beaches/shopping) Walls in room were quite thin and when turning on water, made loud noise in hallway area. Neighboring rooms made same noise. Room was clean and comfortable. No pool was a negative, as well as no elevator. Fortunately we had a room on first floor. Overall, for the price in that location, was worth […] the few inconveniences. Read moreGenuine Hotels.com guest review
"Hotel La wreck"
I was with a companion on a month long road trip. Exterior ok but once in the door I felt like I was in the horror hotel. Jeff at the front desk beat himself up to please or fix. Otherwise staff did not see or hear complaints of any guest. Totally could not care less Rooms worn out. Lamps missing. Bathroom a mess We had dinner there for a car group […] of. 90 people. It was 4 hours to serve slop! The front desk was informed that we were checking out in the am and cancel our next 4 day Rez. After explaining our problems they only asked "can we have your fridge in your room. We out of many of them"! The exit signs were hung. From the ceiling Run. Hide. It's a dump. The staff is the walking dead. It's Newport for goodness sake. Great lodging on hotels .com. Keep looking. Read moreGenuine Hotels.com guest review
"Close to Alumni luncheon at A.B.C."
Veny nice continental breakfast.Genuine Hotels.com guest review
"Nice hotel centrally located to all activities"
Staff was pleasant... rooms could use some updating, but were clean and comfortableGenuine Expedia guest review
Bathroom falling apart with cracked tile, broken shower curtainGenuine Hotels.com guest review
"Good location but needs update"
I stayed 2 nights here for the Newport Folk Fest. The location was perfect for the festival. The rooms were clean although seem to have different features and need an update. My room had 2 king beds and a flat screen tv but no fridge as promised on this website. My friends' room had 2 double beds with an old box tv and fridge. The rooms really have […] no sound barrier and that is my biggest complaint. The first night there was a wedding party staying and I was woken up at 2 am by doors slamming and yelling in the halls. I always sleep with earplugs when traveling, and could hear this noise even with them in. The second night was much better as the wedding party had vacated. I don't think I will be staying at this hotel again because I really need a better night sleep! Read moreGenuine Hotels.com guest review
Let me start this off by saying I am not picky or have high expectations but in this day and age, when every dollar is so important, I only have one request when staying at a hotel. Please let it be clean. The room was nothing to speak of. Small, old TV. No decor at all. Long black hair in a bath towel. The rug felt damp and dirty. Stain on the chair […] at the desk. The beds were the best part of the room. Very comfortable and comfortable pillows. The breakfast was continental and held in a meeting room. Coffee was not so good but Dunkin Donuts is across the street so that was a nice convenience. The front desk staff was very nice and helpful. I witnessed a front desk staff helping an elderly customer open her medication container. The poor woman was struggling and this girl was so nice to her. I ended up spending 134.00 for the room and did not feel it was worth that. I've been traveling to the Newport area for 25 yrs and ve never stayed her before. Unfortunately, I probably won't return to this hotel. Read moreGenuine Hotels.com guest review
"Comfortable and Clean"
For around $100 in the summer time it was fine. Sink was leaking but other than that no real complaints. Rooms were very clean and comfortable and it is only a couple mins away by car to downtown Newport. I would def stay here again.Genuine Hotels.com guest review
very happy with our roomGenuine Hotels.com guest review
"Service was disappointing and room was not good"
Services were not good! Room was not the same as described, smaller and missing amenitiesGenuine Expedia guest review
"Wonderful stay for our family"
I booked this Ramada on Expedia and it was perfect for our needs. I wanted to get away with my family for a short beach vacation, Second Beach in RI was our destination. The beach was a quick and easy drive from this hotel. The staff were lovely, helpful, and very accommodating!! We needed to change our room after our first night due to a faulty air […] conditioner... No problem!! Will definitely stay here again!!! Read moreGenuine Expedia guest review
"Dirty, old and pathetic"
good for budget travelers - not much else to say - location is okGenuine Expedia guest review
THE HOTEL WAS CLEAN THE ONLY ISSUE WAS THAT THEY HAVE NO ELEVATOR AND THERE ARE 3 FLOORS.Genuine Hotels.com guest review
"Ramada is below Average"
Advertised with a fridge in the room. It was not present. Asked for one from front desk. Did not materialize. 3 story building does not have an elevator. Dated everything. Corridors smelt musty, etc.Genuine Hotels.com guest review
Our room was dirty, they do not have blankets on the beds and told us that the bedspread was the blanket. I found a wood screw under the sheet. The outside lighting lit up our room because the curtain would not close. Very noisy all night. Mattresses were very uncomfortable.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )