Sheraton Istanbul Atakoy Hotel - Istanbul

Good location, good service. Exception is the free shuttle which after 4 leaves every two hours instead of the hour with the last one at 8 pm. If you arrive late. You need a taxi. The one shuttle to the City leaves at 10 And returns at 4.

Genuine Hotels.com guest review

Very disappointing. I wrote the management with pictures, about especially the cleaning of my room for 4 nights. I got an answer of apology that i don't know where to cash it !! Imagine a pot of fruits not changed for 4 nights and smell of rotten oranges in the room ! This is my experience with this hotel !

Genuine Expedia guest review

Very noisy - until 2:30 in the morning. Bug in the bed. Smoking on Non-smoking floor. Airport shuttle does not operate at night?

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is a luxury hotel that can be used by anyone. Is close to the airport, has 2 outdor swimming pools and one inside, the staff is very polite and the environement is just perfect. Also the view is nice - marina, boats, sea, etc. I recommend the SPA. Is not cheap, but can make you feel perfect after a tired fly, for exemple.

Genuine Expedia guest review

We pick this hotel for its convenient location since it is so close to the airport. This was our second time that we stayed one night before our departure from Istanbul and regretted that we did not have more time. The quality that we saw last summer was not changed. Clean room with all amenities as well as the friendly reception and club room service […] were what we could sample for one night stay. I am looking forward to going back to Shereton Atakoy and hopefully spend some more time. Read more

Genuine Hotels.com guest review

It was a nice experience overall and the staff were really friendly, understanding and helpful. The scenery was also exceptional.

Genuine Expedia guest review

The hotel itself was fantastic. The food, view, pool, and spa were great; however, its location is a logistical problem for tourists. Unless you arrange tours and excursions that pick you up at the hotel you must take a taxi to get anywhere, even to the train station. The hotel has a couple of free shuttles that drop you off relatively near (within […] 1 mile) of different attractions, but they do not give very good directions to the tourist sites and their timing is neither frequent nor convenient. This hotel is great if you are there for business, they have multiple news channels in English, but nothing free for the kids or relaxation. It is near the airport and has wifi access for a fee. Yes, they charge for internet. The Expedia site for the hotel is wrong. The hotel is on the waterfront; however there is no "beach." Read more

Genuine Expedia guest review

This hotel is about 10 minutes from the airport and a perfect spot for a layover before our 22 hour flight to Melbourne, Australia. Our room was very comfortable and attractively furnished and overlooked the Sea of Marmara. We spent the afternoon by the pool which was very relaxing. Dinner was at the Cookbook in the hotel. We had a delicious meal and […] Turkish wine whilst a trio played Ramadan music. A lovely experience. The sights of Istanbul are only a taxi ride away. Would be happy to recommend this hotel. Read more

Genuine Hotels.com guest review

very average. they charge you for basic things like even adapter on rent and do not clarify that it is chargable.

Genuine Hotels.com guest review

everything was great exept the shuttle transport to the exibition

Genuine Hotels.com guest review

is verey good hotel

Genuine Hotels.com guest review

Good all round stay recently renovated.

Genuine Hotels.com guest review

A great hotel with fantastic views from every room. A lovely pool and gym, and a good shopping centre opposite. It is a little far from the town centre in Istanbul's dreadful traffic, but only takes about 15 minutes late at night or early in the morning. There is also a marina with a choice of restaurants within 5 minutes walk, so everything you could […] need. I had a problem with one of the lights in my room, and this was quickly resolved. Read more

Genuine Expedia guest review

Very nice indeed but the executive lounge need 'service' attention !! Staff in the lounge are very pleasant but rather inefficient and not proactive at all... Had to ask for heaters to be replaced under hot food as food was cold, had to ask for more water to be put in coffee machine, had to ask for coffee machine to be emptied/serviced as machine had […] stopped functioning, also had to ask for bigger cups to be brought up as smaller cups meant coffee was overflowing, and this was with only 10 guests in the lounge !!! However the worst thing was being asked to leave the lounge whilst enjoying a coffee as apparently a meeting/reception was to take place up there !! Obviously the Sheraton Atakoy do not have conference rooms or do not like using them ! Read more

Genuine Hotels.com guest review

We stayed there for one night on route to New York from Thessaloniki, Greece. This was an extremely comfortable hotel, fantastic room, with lovely views of the water and a beautiful pool, hamann and sauna. We had a great dinner at one of the two great restaurants. There is a free shuttle that is easy to arrange from the hotel to the airport, but not […] very easy to figure out how to find after arriving at the airport. A taxi from the airport to the hotel should cost between 18 to 25 lira at most - if the taxi driver tries to bargain for more from the airport, tell them to use the meter, or walk away. All in all, an extremely comfortable stay. Read more

Genuine Hotels.com guest review

The hotel facilities are quite nice. Overall the hotel is nice. The only think which really is rather 2 star instead of 5 star is the reception. No smile, unorganized, busy, just 2 persons and checkin took so long. On top of that the biggest joke is the internet charge! If you buy one day for .... (cant remember exactly but quite heavy in my eyes) and […] if you have 2 computers in the same room you have to pay twice!!! Read more

Genuine Hotels.com guest review

We had booked the room for three people.  Having stayed at the same location before when it was under the Crown Plaza name, we were surprisied to see that with the new renovations as a Sheraton hotel, the rooms have been downsized substantially.  And unfortunately,  no other room were avaiable. Also, the shower drain wasn't working.  To the extent […] that we could not leave the shower on for more than two mintues without the water leaking out of the shower and flooding into the room.  Despite complaining about this, there was nothing that the cusomter service could do about it.  They were aware of the problem, but did not have a solution. Finally, I would not recommend booking any tours through the travel agent that is in the hotel, called Mert.  The prices arenot in their brouchure and when your enquire, the prices quoted for all tours such as the bospherous boat cruise and the Dervish performance was at least three times the prices quoted with any other travel agent or online.  Furthermore, when you ask the hotel concierge any question, like directions...some of the staff kept telling you to go to the travel agent who again will try to sell their over priced services. I am almost tempted to say they were on some sort of commission for referring customers to the travel agent. Overall, most of the staff there was decent, but for the price we payed to stay in a Sheraton hotel rated as a five star location, it was disappointing. Read more

Genuine Expedia guest review

Although the hotel and the facilities are lovely, clean and modern, the staff really let this hotel down. The room service and cleaners were great but every single member of staff at reception was useless had no information, were unfriendly and unsupportive. Just because of this reason it made our short trip to Istanbul difficult as getting even the […] most basic information from them was painfully difficult. Guest relations staff member, the room service staff and their manager were helpful and should train other staff to handle paying cutomers with more courtesy and helpful information. Read more

Genuine Expedia guest review

Quiet,out of town hotel which requires train or taxi ride into centre. Rooms are good and service excellent. Public areas pretty dire. Good views of Sea of Marmara with nice pool in summer. Large shopping mall adjacent with several restaurants. Air conditioning unimpressive ,even in April.

Genuine Hotels.com guest review

Shopping center across the hotel is very convenient. The disadvantage is has to pay for wifi internet where most of the 5 star hotels offer free wifi.

Genuine Hotels.com guest review

great location in the European part of Istanbul; Atakoy.Nice rooms and goos Spa facilities.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Kommer inte välja detta hotell igen. Internet på rummet kostade 15€ per dag och det var väldigt långsamt! Entertainment system på rummet var oskäligt dyrt. Åt middag i restaurangen och valde en New York steak som var stenhård och okryddad, sedan tog dom betalt vid bordet och all personal gick därifrån utan att informera oss att dom stängde, fick heller […] ingen kvitto kopia. Barpersonalen var det enda positiva, dom var väldigt trevliga och kunde sitt jobb. Frukosten var inte speciellt överväldigande för kostnaden om 25 €. Read more

Genuine Hotels.com guest review

Colazione ottima, peccato ci sia stata solo 1 giorno....

Genuine Expedia guest review

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Genuine Hotels.com guest review

otel çok güzel,çalışanlar ilgili.ancak sabah kahvaltı zamanında teras düzenlenmesi için kahvaltı salonu önünden inşaat malzemesi taşınması ve çalışılması güzel değil. Metiner

Genuine Hotels.com guest review

The hotel can be recommended. The staff are topprofessional and very effective. For sure my next stay in Istanbul will be on Sheraton again.

Genuine Hotels.com guest review

Jag tyckte dom som jobbade där va väldigt slöa dom orkade inte ens öppna dören på tAxi bilen, å var o angagerade i. Receptionen , för mig så är det det semsta sheraton jag boot på

Genuine Hotels.com guest review

よかった。Free shatle bus あり。Pool が二つにあって、とてもいい時間を過ごしました。 Check out 後にも　fitness, pool を使える。便利です。

Genuine Expedia guest review

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Genuine Hotels.com guest review

ufak tefek eksiklar disinda iyi bir otel..

Genuine Hotels.com guest review

部屋からの景色がよいが仕事ではあまり重要ではないが 目の前がショッピングモールなので食事、買い物に困ることがなく便利。

Genuine Hotels.com guest review