Great for college students to stay at going to the convention center only a two min walkGenuine Expedia guest review
"close to the Gateway event center"
Found a pair of socks and a baggie left by a previous guest. Oops!!!Genuine Hotels.com guest review
"Comfort Inn Collinsville, Ilinois-Extremely clean"
I was very impressed with the cleanliness of the hotel; plus I really liked the lay out of the hotel as well. Plus it was only 4 minutes from where we were at. I would definitely stay here againGenuine Hotels.com guest review
"Comfort Inn in Collinsville IL"
The Comfort Inn in Collinsville IL is a great location to stay if you are attending a conference at the Gateway Conference Center. You can easily get to the conference center on foot. There are a number of restaurants conveniently located nearby. The staff needs to be closer attention to restockling supplies in the room. There were several morning where […] the coffee pot was not cleaned out and coffee was not restocked. Read moreGenuine Hotels.com guest review
"very good hotel"
It was a great hotel. very economical. very nice pool and spa room. the breakfast was fantastic, and for once the eating area was large and we did not have to worry about there being an open table. I plan to stay there again.Genuine Expedia guest review
Excellent place to stay and reasonable pricing.Genuine Hotels.com guest review
"clean safe and good breakfast"
clean, safe, and good breakfastGenuine Hotels.com guest review
"better than expected"
This hotel was rated 2 stars. i thought it was a least 3 stars. my family really enjoyed itGenuine Hotels.com guest review
"Clean and comfortable"
I would definitely recommend this property. I found the hotel to be very clean and the staff very friendly. There is a lovely atrium area which is a great space particularly at breakfast time. There are several eateries close by and a fun little mini golf range. The room was spacious and the linen and towels were all very clean. It is located only a […] 15 minute drive from downtown St Louis but is a great alternative to staying in far more expensive properties closer to the city. Read moreGenuine Expedia guest review
"Worse than an old basement!!!"
10/20/14 Funtogo460 Peoria, Illinois
We assumed that this hotel would be a top notch stay. I was able to use our points for our nights, so maybe this is why our stay was bad. We checked in by a very nice woman, but she was not dressed the way one would think a customer service Comfort Inn Person should be. T shirt, no tag or Comfort Inn insignia. We were on the third floor, but the elevator worked great. All the way down the hallway and there was our room, a suite. BUT much to our dismay, it SMELLED AWFUL.. Musty, spoiling fruit type of smell. We turned on the vent fan, then tried heat, which I don't think it had been cleaned either. I was given a can of .room spray by the clerk after being told, NO empty rooms. I asked if something came open later, could we please move. Never happened. the bedroom was better smelling than the living room area. Housekeeping had a bottle of Fabreeze, which I used half of. we left early the next morning. hubby said I The coffee tasted like instant. We left the vents running on high all day. Got back at out 5:00 Left again to eat out. STILL smelled but again, bedroom was Survivable. Left sink never gave hot water. Right one took about 5 min to get hot. Toilet paper holder kept coming out of the wall. Only 1 towel bar so everything hung above the toilet or over shower curtain. The light above the sink did not want to come on so I moved a small light in there to use. There was one over the Jacuzzi - not my favorite to crawl in & out of. No bars to grab. The bed was comfortable Frig was fine. Wish the rest of our stay would have been. Just spent more time away from the room. Wifi worked good, TV was fine too. Just glad we did not pay for it, but then again we did in earning points, sort of a waste!
"Great Stay in a Great Hotel"
10/17/14 Michael M Plano, Texas
This was a great experience. The hotel staff was very kind and courteous and the room was very clean and comfortable. The morning breakfast was plentiful and tasty. We arrived in the early evening and were very happy to have such a great oplacre to stay.
10/15/14 jack c
We were going cross country and hoping for a nice stay and it was . To find the hotel was not a problem directions were great and easy to follow. As we arrived the hostess was friendly and very helpful. The rooms were clean and comfortable.
"Non-smoking rooms NOT guaranteed"
10/14/14 newswanny Lenexa, Kansas
My 9 year old daughter and I recently stayed here for a soccer tournament with her entire team (and 2 other teams from our soccer club). We arrived around 11pm on a Friday night and despite reserving a non-smoking room specifically, we were given a smoking room. The room smelled so bad, we could barely stand to be in the room. It made my daughter sick to her stomach and she cried for an hour before falling asleep. I was told that there were no more non-smoking rooms and that when we reserved a non-smoking room online, it was not a guarantee. The person at the front desk told us she "suggested we try room freshener" but would not send any up to our room. Our team manager felt so bad for us, she tracked some down so we could try to cover up the smell long enough to get to sleep at least. The next morning I went back to the front desk to talk to a manager but was told that someone else hadn't checked in the night before so now a non-smoking room was available. It was a "suite" so they moved us to that room. Unfortunately, the damage was done....all of our clothes and other things reeked of smoke and the trip was ruined for my daughter. I would NEVER EVER stay at this hotel again. And, unless you are a smoker and don't mind the smell, I would highly advise against staying here, as they will not guarantee a non-smoking room apparently. The day I checked out, I inquired about a refund on our first night since it was not the room we reserved and they refused to give us any discount. They blamed it on the tournament director who allegedly knew their policy when they blocked the rooms for the event. HOWEVER, it says specifically on the reservation confirmation that our reservation was non-smoking.
"Clean and Comfortable"
10/13/14 Tim V Kalkaska County, Michigan
Very friendly check-in, helpful and courteous service. Very nice breakfast with plenty of seating in a wide open space. Breakfast is good and hot, offering choices from waffles that you prepare yourself, sausage, eggs, pastries, cereals, bagels, breads, coffee, juices, and many condiments. All great choices. Our 3rd floor room was comfortable and clean with very few complaints. The tub was okay, beds were okay, and the room itself was quiet and spacious. The only complaint is that the Wifi is horrible, maybe because we were on the third floor, but it was very, very poor reception. Check-out was once again friendly and fast, and we've made a reservation to stay here again on our trip back home.
"NICE AND CLEAN"
10/11/14 Robert W New Mexico
We stayed at this location two times during our trip to and from New york. The location is close to shopping and convenient access to race facilities such as the Gateway Motorsports Park. the rooms are clean and comfortable.We will again stay at this Inn, specially since there are some great restaurants near by.
10/06/14 grh55556 Exeter, United Kingdom
Stayed here for 2 nights as a base for St. Louis whilst travelling Route 66. Staff friendly, good large clean rooms comfortable beds. Breakfast standard comfort inn - plenty sufficient to get going in the morning. There are several restaurants within a few minutes walking distance and gas stations, shops, Walgreens etc very close for supplies. St. Louis only a few miles drive - downtown within about 20 mins so good base for exploring. No faults - very reasonable rates - would definitely recommend
"Weekend at the races"
09/30/14 Ronald W
I stay at this hotel each time we attend races at Gateway Motorsports Park or visit the St. Louis area. The rooms are always clean and comfortable as is the rest of the facility. The staff is always friendly and helpful. Nice open area on the ground floor for visiting with friends that also has a nice gaming area for kids. Plenty of restaurants and shopping near by. Easy access to I55, Gateway Motorsports Park & St Louis. I highly recommend this hotel.
"Comfort Inn Collinsville IL"
09/26/14 Rick N Pearland, Texas
This is a very clean and friendly motel. The front desk staff is extremely helpful. The rooms are designed for convenience and are spacious enough for extra luggage. The breakfast was hot and fresh. The coffe was very good.
09/24/14 Marge324 Coram, New York
My husband and I stayed here on our road trip recently. The hotel staff was beyond pleasant. Room was clean, large and roomy and this location was convenient to Interstate. Breakfast location was well stocked and clean. Would definitely recommend this hotel to anyone traveling. Definitely recommend
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