This hotel is excellent value for families as evidenced by the large number of families with (well behaved) children. There is a extensive separate kids club area. Crticisms are minor in that the evening buffets were not up to expectations and when a hotel restaurant expecially the hotel Thai restaurant is closed for a private function some notice could […] actually be given be given to the guests such as on a prominent notice board in the main foyer that day. Free wi fi was very pleasing and the tv channels provided a good selection of entertainment. One must remember that this hotel does not hold itself out as five star nor does it charge 5 star rates. Staff were efficient polite and friendly. Overall a value packed hotel in a great location to recommend to families. Read moreGenuine Expedia guest review
bed is a little bit too soft, other than that, everything is superb.Genuine Expedia guest review
"Great Place to Stay"
This is the second time I have stayed at this hotel. I was impressed first time I stayed but found my second visit to be even more enjoyable. Disappointed that the opening of the new wing has resulted in lack of access to pool loungers around the main pool.Genuine Expedia guest review
""A Gem For Those Who Like Patong""
My wife & I [ 70+ ] arrived 2100. Reception had us checked & in our room [ clean & spacious ] within minutes.The Mini Mart in the Lobby is a brilliant concept - a couple of inexpensive beers as a " Nightcap " & off to bed after our 10hr.trip.Awoke late & decided on Room Service rather than the rush at the buffet - a great result. The food was excellent […] , as much as we required & again quite cheap [$ 20 for 2.] We were not staying,as Patong is not for us,but we took a walk around the grounds before leaving & were most impressed with the layout,facilities & the happy guests we saw enjoying themselves in this environment. Read moreGenuine Expedia guest review
very clean and quiet with attentive staff and a very good restaurant.easy to arrange tours.Genuine Expedia guest review
"Overall is good"
Some smell in toilet and a bit leakage in shower place.Genuine Hotels.com guest review
Frábær þjónusta. Starfsfólkið frábært. Það var komið tvisvar á dag til að búa um/ skipta á rúminu og handklæðum. Í tilefni brúðkaupsferðar okkar skreyttu þau herbergið. Við vorum í svítu í Busakorn Wing, á efri hæð með svölum. Höfðum einnig aðgang að sér sundlaug fyrir svíturnar í Busakorn. Mjög notaleg laug. Höfðum að sjálfsögðu líka aðgang að almennu […] lauginni. Veitingastaðirnir á hótelinu eru góðir. Morgunmaturinn var fjölbreyttur og góður. Hótelið er mjög nálægt Patong strönd. Tekur ca.5 mín að labba. Það er einnig gengið nánast beint út á götumarkað og síðan er Bangla Road og verlsunarmiðstöð í göngufæri ca. 10 mín. Hótelið er staðsett í hjarta fjörsins en inn á hótelinu finnuru fyrir kyrrð og ró, sem okkur fannst frábært. Read moreGenuine Hotels.com guest review
"Most terrible resort I've ever stayed in my life."
I will never recommend this resort. Most of the services including main wing reception are extremely unkind and unpleasant while the other 5 resorts/hotels I stayed in Phuket and Khaolak are amazing in terms of kindness and services . You will regret if you stay at this resort. I cannot believe this resort is one of the most occupied one in Phuket island. […] It is probably because of the location close to Patong beach, but any nearby resorts are providing shuttle services, so the location cannot be merit. 정말 불친절한 리조트입니다. 체크인부터 너무 불쾌하게 해서 깜짝 놀랐습니다. 모든 푸켓리조트가 다 이런줄 알았어요. 하지만 이번 휴가때 지낸 다른 5개 리조트는 아주 좋았습니다.. Read moreGenuine Hotels.com guest review
위치와 전반적인 호텔시설 그리고 식사에 대한 것은 만족하나 종업원들의 서비스는 좀 떨어지는 것 같네요. 또 대부분 푸켓에 있는 호텔들이 그렇지만 식당들이 외부에 있어서 식사하는데 더워요. 그리고 gym도 너무 작아요.그러나 가격대비는 좋은 호텔이예요.Genuine Hotels.com guest review
酒店位置很好，购物海滩都很方便，对于一家大小来说总体是不错的。但缺少个性化，泳池有四个，儿童中心很小。还是不错的。Genuine Hotels.com guest review
Jag och min flickvän bodde 4 nätter. Vi kollade på flera hotell men bestämde oss för Holiday Inn och det ångrar vi i huvudtaget inte. Efter att ha bott på två andra hotell efter Holiday Inn så märkte vi vilken standard hotellet höll gentemot andra 4 & 5 stjärniga hotell. Bemötandet vid ankomst var mycket bra. Vi kom tidigare än incheckning så rummet […] var inte färdigt men blev erbjudna att uppgradera från standard till ett lyxigigare 54kvm rum. Frukost ingick och fri minibar+6 flaskor vatten. Frukostbuffén var otroligt bra, personalen var mycket proffosionella och kunde bra engelska. Gymmet var inte så stort men det fanns maskiner+fria vikter så det gick att komponera olika pass. Utanför hotellet var det fullfart med bilar och folk, men inget som störde inne på hotell området. Inte många meter utanför låg stranden. Det var bara att korsa vägen med hjälp av en vakt som stoppade trafiken vid övergång. Förutom hotellets restaurang så finns det stort utbud utanför hotellet med olika restauranger som var billiga. Vi kan starkt rekommendera detta hotell och återkommer säkerligen igen. Read moreGenuine Hotels.com guest review
위치도 최고!! 친절도 최고!! 시설도 최고에용Genuine Hotels.com guest review
FANTASTISCHGenuine Hotels.com guest review
"아기와 하는 가족여행이라 더 좋았던것 같아요"
우선 직원들의 서비스 마인드가 좋았던것 같습니다. 메인윙에서 묵었는데 부사콘윙보다 더 낡았다 하여 걱정했으나 고급호텔을 많이 이용해보지 않은 저에겐 괜찮은 룸이라 생각 되었어요 오히려 바통 시내의 화려함을 누리기엔 아이가 너무 어려 바닷가와 인접하고 키즈풀이 잘 되어있는 메인윙을 선택하길 잘 했다는 생각이 들었으니깐요 전경은 뭐 좀 아쉽긴 했으나 호텔방에 머무는 시간은 아침과 깜깜한 밤이니 크게 신경쓰진 않았어요 아침식사는 며칠동안 먹으니 질렸으나 확실히 푸켓 타 호텔에 비해선 잘 나왔습니다 하지만 다음에 이 호텔에 머물일이 있다면 매일 먹지는 않을 생각이에요 이 호텔에서 가장 인상 깊었던것은 직원들이네요Genuine Expedia guest review
위치가 편리하고 호텔이 쾌적하여 만족했습니다. 길만 건너면바로 빠통비치이고 쇼핑센터. 식당가가 가까이 있어 편리합니다. 호텔도 리노베이션후 쾌적하여 가족과 함께하기에 더없이 좋았습니다.Genuine Expedia guest review
부사코웡은 전통적인 모양을 지니고 있어서 저에게 조금 맞지 않은 곳이었습니다. 오히려 메인웡이 더욱 좋지 않을까 싶네요~~Genuine Hotels.com guest review
"YERİ ÇOK GÜZEL"
ODALAR HİZMET VE TEMİZLİK İCİN FİYAT/ PERFORMANS ORANI GAYET IYI...Genuine Hotels.com guest review
이번 여름 휴가로 다녀왔습니다. 빌라 풀뷰 예약했는데 넘 늦게 와서 그런지 풀억세스룸으로 업그레이드 해주어서 너무 감동했어요. 직원들 정말 친절하고 좋아요~^^Genuine Hotels.com guest review
직원들의 서비스는 훌륭하였습니다. 다만 빠통비치 인근에 위치하여 타 지역보다 번잡하기는 하였습니다. 그러나 그러한 단점을을 시설 및 서비스로 보완하려는 호텔의 노력을 엿볼수 있었습니다. 빠통지역에 다시 묵게 된다면 또 이용하겠습니다.Genuine Hotels.com guest review
價錢適中、地點方便、也適合一家大小玩樂。Genuine Hotels.com guest review
홀리데이인 서비스가 매우 좋다고 평이 좋아서 기대를 많이한듯합니다.적당한 서비스와 적당한 룸컨디션이였어요. 그래도 나쁘진 않은듯 싶습니다.Genuine Hotels.com guest review
酒店位置很方便，前面就是巴东海滩，后面出去走10分钟就到江西冷，房间还是保持了假日一贯的风格，villa区的房间性价比高，下次还会选择Genuine Hotels.com guest review
"대부분 훌륭하지만 실내 습도가 높음"
서비스, 관리상태, 주변환경, 야외풀장관리, 조식뷔페 등 대부분 훌륭하지만, 습도가 높아서 타일바닥이 미끄럽고, 이불이 눅눅해지는 부분이 아쉬웠습니다. 제습에 좀 더 신경쓴다면 보다 나은 환경이 될 거라고 생각됩니다.Genuine Hotels.com guest review
"Patong Beach midt i blinken!"
Beste plasseringen i Patong ift beach, sentrum og "der det skjer"Genuine Expedia guest review
酒店的泳池一边的门直接对着芭东海滩，除了假日的标准质量外，没有任何亮点。想说的是，客房服务非常不称职，一直到了下午还没来打扫，几番催促后都没用。。。酒店的大堂服务员就想着赚取出租车的费用，其他的服务懒洋洋的。。。前台倒是很不错，中英文都OK，还有非常大气的笑容和态度！电梯师傅很认真！这个酒店是朋友推荐位置好，但说实话性价比真的不高，即使离海滩近也不能直接到的，下次不会再住这个了，没意思的。反而发现有个HOLIDAY INNE快捷位置也不错，性价比应该会高很多，但是网上好像订不到哦~~~个人觉得还是住在江西冷比较适合~~~Genuine Hotels.com guest review
"Midt i "smørøyet", men allikevel rolig."
Kjempealrikt, som sagt i tittelen. Midt i smørøyet begrunner jeg med at hotellområdet er tilbaketrukket og rolig. Allikevel er det bareå gå ut av hotellområdet, krysse veien og så er du på stranda. En liten spasertur til Bangla street, hvor det "store" nattelivet foregår. Like kort vei er det også til Phukets største shoppingsenter. Hotellet har fine […] restauranter, men det finnes masse gode restauranter over alt i nærområdet. Read moreGenuine Hotels.com guest review
very good hotels and i recommand it ..Genuine Hotels.com guest review
例年、プーケットに1か月程滞在しました。パトンに滞在するのは10数回目、ホリデイイン（パトン）に滞在するのは3回目です。今年は、家族と合流する期間中のみ5泊ホリデイインに宿泊しました。 家族の中には、初めてのプーケット滞在のものもおり、子どももいたため、過去の滞在で印象のよかったホテルのコンセプト、理念、設備、ホスピタリティマインドを重視し選択をしました。 しかし、残念なことが多々ありました。 １．チェックイン時のフロントの男性スタッフの態度、コミュニケーションマインドが最悪でした。私の前に、中国系の旅行者との接客をされていました。すでに、態度や表情、コミュニケーションなどに苛立っているのが感じられました。見ているだけでもよい印象が持てませんでした） 我が家のチェックイン時には […] 、バウチャー、事前にやり取りをしたメールの文書などを揃え（英文）提出をしました。しかし、そのバウチャーの条件や仕様を一読もせず、条件外の部屋を提示してきました。。 「朝食が付いているかどうかもエクスペディアに電話で確認してから。。。」という有様でした。双方ともにネイティブではないアジア英語でのコミュニケーションなので、相手の言おうとしていることに傾聴する姿勢が時には問われるということも？感じておりましたので、英語が母国語ではないので、双方のコミュニケーションの一助となるためのバウチャーやメールでの文書であるはずなのですが、一読もしません。 他のスタッフは、「彼はまだ新人なので許してほしい」と。挙句の果てに、旅行者の前で、自分の主張や言い訳を吐き捨て、床に小さな紙屑を投げつけました。他の女性スタッフは特に問題はありませんでしたが、様々なホテルを転々としてきましたが、ホリデイインクラスのホテルでこのようなスタッフにであったことはありませんし、初歩的な内容で無駄な不愉快な思いをするほど英語が全く話せないわけでもありません。 ホテルの玄関口、顔ともいえるレセプションにはふさわしくない資質のスタッフがいることに、初日から不愉快な気持ちになりました。あたりが悪かっただけといえばそれまでなのですが・・・ ２．ブサコン側にバルコニーが面している部屋でしたが、とにかく、洗面所あたりの下水からなのか？部屋全体が下水臭く、ドアを開けた瞬間から「臭い！」と思うほど悪臭は感じられました。 ３。時間差で家族がチェックインをしました。そのグループは、旅行社経由のパッケージツアーでの申し込みで宿泊をしました。事前に「眺望良好」と提示があり、チェックイン前の旅行社からいただいた文書にも「眺めの良い最高階の部屋をご用意しました」と書いてありましたが、 実際は２階の部屋でＣＩＴＹ側、同じく我が家ほどではありませんが、下水の臭いが洗面所あたりから臭い、終始窓を開けていらっしゃいました。窓を開ければ蚊が入り、せめて、部屋に虫除けべーぷくらいは常設しておくべきなのでは？おはなしされていました。 ４．メリットは、プールがスタイルに合わせて３つあり、海も近い。 ５．早朝ツアー参加時には入口付近にタオルが積まれ貸出してもらえる ６．キッズルームがあり、キッズプールにスタッフが常駐（なにかと対応をしていただける） ７．ロビーが広い、ソファーが大きく寝ころぶ人も ８．ＤＶＤプレーヤーが設置 ９．たまに、笑顔で親切なスタッフがいる（以前はもっと沢山いらしたような印象があります） と。良い点もありますが、来年以後、二度と宿泊しないと確信しております。 Read moreGenuine Expedia guest review
宾馆服务很好，人性化适合家庭旅游用Genuine Hotels.com guest review
今回は仕事もかねていたのでロケーション重視で初めて選んだが、リゾート気分が味わえるビジネスホテルとしてみれば問題ないホテル。 約16年タイにおり通常はル・メリデイアン・ビーチ・リゾートを使うが日本から来て２－３泊するのであれば十分リゾート気分を味わえ、ロケーションもいいので楽しめると思う。ただ、フロントの対応がいまいちマニュアル的？な気がした。たまたまかもしれないが上記のホテルだとチェックインの時からリゾート気分を味わえ、レベルの違いがあるように思える。 ホリデーインもけして悪いとは思わないが。Genuine Expedia guest review
"Great Hotel, clean and tidy and away from the noise"
07/22/14 MarcMenz Sydney, Australia
A fantastic hotel and resort - and not just by Thai standards. The rooms were arguably the best part - spacious, modern and comfortable. The pool area was great, with enough room for kids to run around, while also plenty of room to tan. Breakfast was brilliant - plenty of variety. Location was good, right on the beach, close enough to essential shops and markets, and probably about an 8 to 10 minute walk to Bangla rd. There are plenty of taxis waiting outside. We did find it strange that the hotel kind of had two hotels in the one. There is a whole other side of the hotel with a different pool area - and I believe you need to upgrade to stay there. A little strange, and had we known, we probably would have upgraded! Prices inside the hotel for massages and spa etc. are on par with what you'd expect in AU/USA etc. however just outside you can find massaged for under AU$10. We'd definitely stay here again, it's worth the price for the professionalism of an international hotel brand.
"Another Fantastic Stay"
07/22/14 Gadabout08 Doha, Qatar
We stayed in the Busakorn wing, room 1313 for the third time and as usual it was excellent. A great hotel in a great location. Our daughter absolutely loves the kids club facilities and especially the staff who are truly wonderful. They found out it was her birthday and they organised a party which was really appreciated. Great hotel, facilities and staff. The only place to stay in Patong!
"Fantastic for kids -superb for adults!"
We stayed in a family suite (278), the kids loved their pirate themed bedroom and we loved the spaciousness and cleanliness of our adjoining room. (I have read previous reviews aboutnoise and thin walls ......have to say iI am baffled as this was not an issue at all). It was our first trip to Phuket and our first stay in a Holiday inn - the hotel was fantastic from check in to check out - the staff were very professional and obliging - the hotel and pools very clean and well maintained - the restaurants good value and range. The focus on kids, from the kids club to kids corner in the main restaurant was great........first time that our kids have wanted to attend a kids club! The location is pretty good, about 45mins from airport, but central for other sites. We met so many people around the pool that had been coming back for years - surely a testament to the quality and service that staff and hotel provide. We will also be back, but there is a big world that needs exploring....... Keep doing what you are doing because you do it very well Holiday Inn
"Great place to stay"
07/21/14 Mickm65 Rockingham, Australia
Holiday inn is a great place to stay single or family. The staff are friendly and rooms well kept and very clean. Food is very nice and served quite quick around the pool. Please be aware of the foreigners near the hotel trying to scam you into to an hour and a half hard sell on time share/ cheap holidays. they scratch a card and tell you that you have won a prize and take you to collect the prize. They are very rude when you decline their package. people conducting surveys are also trying to get you. by ringing your hotel the next day and telling you that you have won a trip or some other prize you just need to go a breakfast or lunch to collect it. Stay away from these people!!!
"Another excellent stay"
07/20/14 Marco P Perth, Australia
Thank you again to all the staff that made our stay enjoyable as always. We always stay at the Busakorn Wing in a ground floor Studio room with pool view and we wouldn't stay anywhere else. From the cleanliness of the rooms, excellent pool service and cocktail party, great staff, superb breakfast, dinner at Sam's Steakhouse and the list goes on, this hotel from our point of view can not be faulted. We will definitely be back as always.
"Fantastic for families"
07/20/14 Pete L Canberra, Australia
We found the Holiday Inn Resort to be by far the best of a number of higher end hotels we stayed in during our holiday in Thailand. The kids loved the breakfast, the rooms were modern, staff friendly and best of all the free hotel wifi was accessible from the adjacent beach! The rooms are virtually soundproof, something we didn't appreciate until we stayed at other hotels later in the holiday. Only minor issue I could think of was the tiny gym, for such a large resort it was small and poorly set out however this won't matter to most people. Excellent hotel.
"Kay from Aus"
07/20/14 Kaylene L Martinsville, Australia
We stayed there for 8 nights recently. Loved the accommodation and the resort itself. Friendly, efficient and competent staff. Breakfast there was so much to choose from. Security was also good, especially trying to cross the roads. Day Spa, well priced and thoroughly enjoyable. Go and see the staff at the Beach Bar, perfectly placed near the beach and no hawkers coming in. Great Italian food there and cold drinks, cool sea breezes, watching the world of Patong. All the staff we dealt with were so very helpful. A special big thanks and go and see Tuk and her fellow employees at the beach bar, from alchoholic drinks to fresh juices and fantastic italian food. Tuk is one in a million, will advise and help in anyway she can. Rooms very clean, pools also exceptional. In all, a fantastic resort and so well located, ticked all our boxes after much research.
07/19/14 Zoomesy Paignton
I moved here from another hotel to be with my friends for their wedding. It is a large hotel ideal for families but it was not great for me. Great pools and restaurants but you pay western prices. As a chain, it lacks a more personal touch that you get with the smaller hotels and you pay for the name rather than anything above and beyond what others offer for a lot less baht. I asked for a non-smoking room and my room was probably non-smoking for about half an hour as it was stinking of musty smoke. I was woken by room service entering my room at 8am on my first morning which I felt was a bit early so I left the do not disturb sign on the door after that - just in case. Most of the staff are brilliant and it is just the 'chain aspect' that leaves this hotel behind others, in my opinion.
"A Long Overdue Review"
07/19/14 Jenny T Adelaide, Australia
This review is long overdue as we have just come back from our fifth stay at the Holiday Inn Resort in Patong, Phuket and are already planning our next trip. This is a lovely resort with large, beautifully manicured grounds, friendly staff, great pools and really nice restaurants offering a variety of cuisines. We always stay in a pool access villa which offers a little bit of luxury and is a great place to relax. The resort is very well located, just a ten minute walk from Bangla Road and the Jungceylon Shopping Centre, across the road from the O Top markets in one direction and the beach in the other and close to numerous small restaurants but once in the gates you could be in another world away from the hustle and bustle of Patong. As I mentioned before, the staff are excellent and nothing is too much trouble. Special thanks to Kanlaya on the front desk, Yupin at the Charm Restaurant, Suphot in the Villa Pool bar, Mimi in the Kids Club for teaching us Thai and all the staff at the Tea Tree Spa. Thanks also to the great team at Sam's Restaurant for two amazing meals. We highly recommend the Holiday Inn Resort and are looking forward to visit number six.
"Highly recommended !!!"
We stayed in the main wing. Really quick check-in. Very well trained staff, extremely courtious, and helpful. Every single staff person greeted us with a genuine smile. Nice lobby, good clean rooms. Very nice pools for adults as well as for kids. Buffet was also good ( especially for non-vegetarians). Located right next to the beach. Bangla road, jungceylon mall ,many Indian restaurants nearby. We really enjoyed our stay. Although price for the room is a bit on the higher side but still...for those who can afford it, we highly recommend your stay at this resort.
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