"Excellent hotel great facilities"
Loved the quality of food in the restaurant. All staff exceptional. Tower room excellent, huge, great location.Genuine Expedia guest review
good location and friendly staff. right on the beach. close to the bus stopGenuine Expedia guest review
We had a most enjoyable stay. Very satisfied with housekeeping. Very impressed with the Staff from the General Manager down to the all important porters. Every member of staff always had a smile and very willing to help. Great pool, and fantastic location. Night market right outside the hotel, and lots of nice restaurants nearby. Money changers, laundry […] and tailors all on the doorstep. Read moreGenuine Hotels.com guest review
"Close to all amenities, transport, food."
Friendly and helpful staff, next to beach and nightly markets.Genuine Expedia guest review
"One of the best in ferringhi with affordable price"
Stayed here for 2 days 1 night. The staff upgraded us from hill wing to beach wing without additional cost. Seaview room is so nice. However they need to clean the glasses facing outside for clearer view. The beach activities are standard rate, para sailing, jetski, banana boat, donut ride, everything is here. Breakfast was good, plenty of choices. […] Would recommend this hotel. Besides the pool which is boring square design, it should be on par with bayview, park royal. And this hotel is better than hydro. Thanks holiday inn penang Read moreGenuine Expedia guest review
"A place to relax and enjoy the seaview"
We only stayed for a night. I was booked at the tower block, however we had to pay extra to stay facing the beachfront. The cafe, swimming pool are located at the beach front block. We have no complaints about the hotel. We don't mind staying here again whenever we are in Penang.Genuine Hotels.com guest review
"very good hotel"
we had a new room ,very clean and excellent location.it had bridge from hotel to lobbyGenuine Expedia guest review
The stay was great from rooms to breakfast and everything. I had requested for interconnected rooms, hence they upgraded me to the beach tower wing though i had only booked a standard room. Great in all aspects. Would recommend for family as well as newly married couples. The location is also fantastic by the beach.Genuine Hotels.com guest review
Rooms are big, clean and newly renovated. Bathroom is excellent with a bath and a walk in shower. The swimming pool is a disappointment but the breakfast is varied and good.Genuine Expedia guest review
"Friendly staff and comfortable bed."
Location is central if you want to experience the beach in Penang. Restaurants, street stalls, convenient stores and bus stops are all within 5 mins walking distance. The service is great. The bed is very comfortable and bathroom is very clean. This is my second stay at this hotel and they have maintained the quality of service and experience of my […] stay at this hotel. Read moreGenuine Hotels.com guest review
Nice location. Good values for families especially.Genuine Expedia guest review
Overall the hotel is good. The beach wing rooms is good facing to the sea site and have a lots of seaside activities. Children like to play at the sea site. The hotel facilities also good, have table tennis, snooker, kids play room etc. But the maintenance service quite slow. Our room air condition water leaking but we need to call up few times in order […] for us the change the room. Finally we able to upgrade to king size bedroom and the room is very nice and have balcony. Very comfortable room. If the room service can be improve I think this hotel can be consider a is very good hotel. Read moreGenuine Expedia guest review
This was our first visit to Penang , we were pleasantly surprised with how interesting Georgetown was and the relaxing beach area around the hotel.I found the Holiday Inn a great place to stay, we were there for 3 night's at the end of our Asian holiday. The staff were quick to sort out any problems, we stayed on the 5th floor of the tower block in […] a standard room. The room was large, nicely decorated with a small water view. We would be happy to return for another visit any time. Read moreGenuine Hotels.com guest review
We enjoyed our stay at the Holiday Inn Penang. The hotel facility was great with swimming pool, next to the beach and nice view from our room. It was far from the city centre but there were shuttle bus (usually once a day) and a bus running between the hotel and city centre. One small issue was the service at the reception was a bit slow as when we […] ran out of toothpaste, we had to request three times at different time of the day before we got it. Despite of the slow service, we had a great time in Penang. Read moreGenuine Hotels.com guest review
Central hotel on beachfront, but unfortunately could nt swim in sea. Good sea views with balcony from our room. Large room. Helpful and attentive staff. Food available all day, but limited menu. Overall would recommend - good value for money in comparison to other hotels in area.Genuine Hotels.com guest review
"Holiday Inn - a great holiday"
Ciose to the beach is pleasant. Breakfast was delicious and catered for all tastes. Close to shopping was convenient. It was a little far away from the city centre which was a little inconvenient..Hotel staff were pleasant and ever-willing to assist. Our room was spacious, comfortable and clean. TV and radio was more than adequate. Telephone charges […] were reasonable. Internet access was very adequate. I will definitely choose Holiday Inn if I visit Penang again. Read moreGenuine Expedia guest review
"Holiday Inn Penang Tower Block Deluxe Rooms"
I travelled with my wife & 3 adult kids. Stayed for 6 nights. One room for my wife & I and one for the kids. On arrival we went to the main hotel reception to be told that we were in the tower block not the main hotel however we could upgrade both rooms to the main hotel and to deluxe rooms for $590.00 AUD. Very expensive so declined. On arrival at […] the tower block reception we were offered a deluxe upgrade for both rooms that had an adjoining door at no cost! Obviously accepted the free upgrade. The rooms were sensational. Our room was very spacious with a massive king size bed with balcony overlooking the main hotel block, ocean & main street. Kids room the same without the balcony but with an extra king single bed to accommodate the 3 adult kids & still very spacious. Bathroom in each room was very good and clean although the toilets needed a couple of flushes when used! The internal room safes were handy although the one in my room would not hold its password and would reset. I think too much play in the safe door and therefore affecting the door switch. Ended up using the safe in the kid’s room. Plenty of cupboard & draw storage space, air conditioning was good. Hotel staff were very customer focused and only too willing to help. The buffet breakfast menu was outstanding and I would highly recommend a massage adjacent the pool area. Even if we had not been upgraded I think we would have been pleased with a standard room. I highly recommend the Holiday Inn. Read moreGenuine Expedia guest review
"Great hotel Perfect location"
We had an amazing stay at the Holiday Inn. The rooms in the Ferringhi Tower are spacious and have been refurbished. They provide free water bottles each day and have free wifi. The staff were extremely friendly and offered us interconnecting rooms with our friends which was fantastic. They also allowed us free late check out as they weren't booked out […] when we stayed. The location is perfect, with night market at the door, a bus stop out front and fabulous restaurants all around. The pool is a little older in comparison to Parkroyal, Golden Sands and Hard Rock but we enjoyed it, and it's right on the beach. We stayed in Ferringhi Tower and had no issues crossing using the walkway across, but I have heard people complain about it. It's no different if you stay in a large resort and need to walk to pool. Oh and the buffet breakfast is delicious! Read moreGenuine Expedia guest review
"Disappointment and quite bad service."
There is a tour agency-FTZ (shd be this name)that tag along with this hotel was horrible. My family of 4 neeed only a normal car to airport which supposed to cost only R$70 but the staff kept upsell us to take a bigger car of R$90. The sales people said their car is smaller than the normal Taxi. When we took the free transport to town, she is also very […] unfriendly and unwillingly to take our request. Never offer good recommendation. This hotel is too far from town. Should be fine if you spend 2 days at this place and the next 3 days in a town hotel. This hotel also seems old. The free WIFI was very weak. Difficult to get food around, We reserve one breakfast and thought of getting around the area to get their local food but they served Dinner only. So breakfast there is not easy.And your agency-FTZ did not pick us up at the location we were supposed to be picked up from,and we waited for 30 minutes and did not see the transport,so this is very frustrating and annoying! Read moreGenuine Expedia guest review
"great for families."
Recommend for families with small children or senior citizens to take the beach wing instead of ferringhi wing as it is closer to the pool,restaurant,beach otherwise you'll have to cross the road over. Although there's an overhead bridge, it may be abit tiring for small toddlers / senior citizens. We stayed at the room with seaview and 2 queen size […] beds so it was very comfortable. Beach is very accessible though some areas are abit hazardous due to beach activities such as horse riding, parasailing, and jetskis/boat rides around. need to be abit more cautious with small kids around beach area. Read moreGenuine Expedia guest review
"I would stay again"
The Holiday Inn staff were very welcoming and friendly whilst maintaining a high standard of service. The room was light, bright and fresh. The bed was harder than I'm used to but the other furnishings were comfortable and attractive.Genuine Expedia guest review
"Good helpful staff"
The Hill side rooms are alot bigger, nicer and the bathrooms have baths & showers. The only dislike for me was that you had to go across the road for the pool & breakfast. The beach side rooms are very stander but if you are faceing the sea side the view is very nice. The staff overall were very nice and helpful. The Saturday night Buffet BBQ is very […] good and good value for money. Read moreGenuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
"A great experience"
Good location, freindly staff, great quality and food options, donot miss the open door pool.Genuine Expedia guest review
"great for night market and beach"
everything was great ,the room ,the cleaniness the breakfast was great.the only thing that I could /would pick on is the beds were abit hard for my liking.But dispate this I would stay here again.O and one other thing...the reception staff need to wake up abit maybe smile alittle.We arrived at the hotel quite late at night and lets just say after aloooong […] flight it would be nice to be greeted with a happy face.Thats it!!! Read moreGenuine Hotels.com guest review
Bus stop was immediately outside the hotel with convenient servie to town. The hotel beach was good with clean sand, no rocks and was well-maintained. Overall a good hotel and I was completely satisfied.Genuine Hotels.com guest review
"best trip ever"
thank you hotel.com...Genuine Hotels.com guest review
"Best hotel I have stayed at in Penang"
I stayed for 5 nights at this hotel and it was the highlight of my holiday in Penang. Perfect location the beach is right at the front and also the night markets and hawker food. The hotel rooms are newly renovated, we stayed at the Tower and the room was huge I could do cartwheels if I knew how lol. The king bed and pillows were very comfy, the room […] has modern furnitures and huge 40inches LCD tv with cable and HBO and Fox channesl. The Reception staff are very friendly and helpful especially the guy who organised tours and the waiters/waitresses who serve breakfast are wonderful, we were late for breakfast on our first day and they just closed but they went out of their way to still give us coffee and food. The buffet breakfast are of good variety of western and malaysian food. The speed of the Wifi in rooms could be improved I lose signal when I'm at the balcony. All in all I had a very relaxing stay and I would definitely book this hotel again if I go back to Penang. Read moreGenuine Expedia guest review
"Great hotel but too far from Georgetown."
Basically the hotel being by the beach is really far away from Georgetown, if taking Rapid bus 101 would need 1hr to reach Georgetown without Jam. My room located at the ferringi tower get the view of the coast line and the mountain at the back, but if you want to stay by the beach need to get the beach wing where all the facilities are there. Hotel […] overall was great, spacious and i get to change the room due to toilet blockage. Read moreGenuine Hotels.com guest review
For Great for a quick getaway.Genuine Hotels.com guest review
Hotel overloaded, poor breakfast endless waiting time in the morning. Bad noise isolation of the rooms, poor bathroom. Poor amenities around pool and to the beach. Maximum 3 stars worth to a 5 stars price level.Genuine Expedia guest review
"It is not a resort."
I always try my best to go to Holiday Inn, any where in the world. However, this is the first time am experiencing this very low value of customers. The first thing is that, it is actually not a resort, or at least, they do NOT put you in the resort, if you book online, they are going to dump you in the worst location in the hotel with no access to […] the resort. If you want to consider this hotel, make sure that you are not going to go to any resort, not going to enjoy the view. Basically, it is really bad. Read moreGenuine Expedia guest review
"Family of 6 stay at The Holiday Inn Penang"
We are a family of 6, comprising 2 children and 2 teenagers. We stayed in Ferringi Tower for 7 nights . I had booked 2 rooms but when we arrived the staff were most accommodating so we ended up in interconnecting rooms. One room had a king size bed and the other 1 king size and 1 queen bed. The rooms were quite spacious, the beds were comfortable. We […] enjoyed the breakfast each morning. The hotel is close to eating places and the night markets. Great pool area. Complimentry kids club. Good variety of water sports available on the beach in front of the hotel and reasonably priced compared to Australia. I felt very safe in Penang and would defintely recommend the Hoilday Inn. Read moreGenuine Expedia guest review
"A lovely hotel for all."
The hotel room was very comfortable and clean. Lovely big rooms and bathrooms in a good location. The only downside is the smell of fumes from the jet skis and boats whilst one is relaxing near the pool or in the garden. Hopefully the hotel management can do something about this.Genuine Expedia guest review
Acceptable hotel, unfortunately we were there over the new year period, the upgrade to the beachfront room was welcome for the fireworks, but not for the 2am wrap up for the band! We paid a premium for the stay but it was expected for that time of year.Genuine Hotels.com guest review
"friendly staff, perfect view"
Hotel staff and reception were very friendly, It's worth what you pay for , free wifi internet, free Breakfast buffet which was great a variaty of so much food, location of the hotel is fantastic, i would recomend this hotel to anyone as the sea view and location is perfect, defnitly we'll be back.Genuine Expedia guest review
The hotel was fantastic. From food to activities to cleanliness! Really enjoyed my stay.Genuine Hotels.com guest review
"Nice room nice view"
Although our room is located at the Ferringgih Tower, i.e. opposite of beach side, we can still have the sea view from the balcony of out room. It is bery relaxing. Love this part of the room, unfortunately we didnt enjoy much as we travel around penang for most of the day. We happened to stay there during the new year eve, so it was pretty noisy near […] the beach wing area. Fortunately, we chose to stay in the opposite tower so that we can sleep with very little noise distraction. The only surprising quality of the hotel is the breakfast. Happened that we did not include the breakfast in our room package, thus we paid extra for it. The food was far below our expectation. Well it needs some improvement, sometimes quantity does not have to be more, focus on quality of the food. Taste is just so so to me. And most of the food are cold already. But the cakes, pancakes and pastries are good though so keep it up!:) Other than the breakfast, well I enjoy my stay there and I might still want to stay there again if I go back to Penang, but of course with improved breakfast please:) Cheers, Victoria Read moreGenuine Hotels.com guest review
the entrance to the hotel is well maintained and looks good but the interior like the corridors from the rooms etc. need refurbishment e.g.. walls a bit broken here and there. the replenishing of the soap and toilet paper etc in the bathrooms didn't happen regularly. the food was pretty average and the buffet breakfast was the same everyday. could have […] done with a bit more variation. the hotel is located in a convenient place. we were very interested in sea bathing and booked to go to penang especially because of this but we were unable to as there are supposed to be jelly fish and also there is also a lot of water sport and hardly any area for bathing in the sea which was a big disappointment. Read moreGenuine Expedia guest review
"Nice Hotel, but still need some improvements."
The hotel is clean & comfortable. The quality of food for breakfast should be improved.Genuine Hotels.com guest review
"My STAY Review"
My stay overall was just satisfactory!! The room that was given to us smelled of damp and mould. We asked our friends to check the smell as well and they felt it was definitely damp smell coming from wall and wet carpet. We asked for another room which they kindly agreed and it was less smelly than previous one. But the other facility like swimming […] pool was not great either. too many locals occupied the pool and was packed. Read moreGenuine Hotels.com guest review
"Stay in Penang"
The staff were extremely friendly and helpful - always there to greet you with a smile. Our room was wonderful. For some reason we were given a very large family room and had the biggest bed I have ever seen. The bathroom was massive and spotless, as was the entire hotel.Genuine Expedia guest review
Overall pleasantGenuine Hotels.com guest review
"Great hotel in great location."
Awesome hotel and free upgrade to ocean view room. Highly recommended and would definately refer this hotel to others.Genuine Expedia guest review
You can’t beat the location - the famous night market is one side of the hotel and the famous firangi beach is on the other side. Service was good and the rooms were clean and comfortable. We stayed on the beach wing and the beach access is straight from the hotel.Genuine Expedia guest review
I was given a free upgrade and stayed in a very spacious room with one king and one queen bed. It was on 17 floor of the tower wing and faced the ocean. I woke up to the ocean feeling wonderful everyday. The bed and pillows were super comfortable. Beach was merely less than 5 mins away. Would definitely book holiday inn again if i am visiting penang […] again! Read moreGenuine Hotels.com guest review
"Will definitely stay here again"
Hotel was very clean and rooms were a good size. Very close to night markets and food court. Will definitely stay here again. The staff were very friendly.Genuine Hotels.com guest review
"THE HOTEL OF EXCELLENCE FOR ALL"
I HAVE STAYED AT THIS HOTEL SEVERAL TIMES OVER THE YEARS, AND IT IS FANTASTIC. I AM A MEMBER OF THE HOLIDAY INN'S PRIORITY CLUB, HAVE BEEN A MEMBER NEAR 30 YEARS. I SUPPOSE I AM A BIT PARTIAL, TO SAY THE LEAST! I WELCOME ALL OF THE RENEVATIONS, UPGRADES, BUSINESS CENTER, ETC. THE ROOM SERVICE WAS EXCELLENT, AND THE FOOD DELIVERED TO THE ROOM WAS EVEN […] BETTER. THE ENTIRE STAFF WAS OUTSTANDING, FROM THE DESK TO THE ROOM ATTENDENTS. AS A CONCLUDING COMMENT: PLEASE KEEP UP THE GOOD WORK!!!! Read moreGenuine Expedia guest review
"Nice hotel in a good location"
The hotel is located in the centre of town. I stayed in a balcony room on the 14th floor. The room was lovely, huge bed which was very comfortable and a great view. Nice large flat screen TV with plenty of chanells to chose from. The staff were very helpful and friendly. For those that dont know the hotel is split in two, on different sides of the road. […] The only downside to the hotel is the pool, it's located on the beachside so I had to cross the road or use the overhead walkway to use the pool. Read moreGenuine Expedia guest review
"comfortable family hotel"
Location is good near to night market and beaches. More regular shuttles to Georgetown would make for greater convenience.Genuine Hotels.com guest review
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