"Good value for money, ideal for family"
In spite of old facilities, everything was clean and comfortable. Beach is close to hotel. But breakfast was not excellent. hotel might be ideal for family vacation.Genuine Expedia guest review
"Very nice resort"
It was very comfortable stay at this resort .Genuine Hotels.com guest review
Fanstastic ServiceGenuine Hotels.com guest review
"Batu Ferringhi Holiday Inn (Tower Wing)"
We stayed 5 nights in a sea view room in the Tower Wing of the Holiday Inn. The views were excellent (although the windows were very dirty) overlooking Batu Ferringhi. The hotel was in an excellent location close to several restaurants, bars and shops in the area. Breakfast was buffet style, and offered an excellent selection of local and Western cuisine. […] Staff were very attentive and always on hand to provide to our needs. The swimming pool was large, and the grounds were nicely manicured. The majority of beach massage, and the better quality, can be found nearer to the Golden Sands Hotel (east of the Holday Inn). Overall, this is a very affordable mid-range hotel which is ideally located. Read moreGenuine Expedia guest review
"Good place to relax and discover Penang"
Hotel and staff were great. Very good experience. Breakfast and dinner buffet as well as the afternoon tea were just amazing (and really great value). The hotel is directly at the beach and just next to the night market (as opposed to many of the other hotels in Batu Ferringhi). Definitely recommended.Genuine Expedia guest review
"Holiday Inn Penang"
Have just returned home from spending ten days at the Holiday Inn Penang. Thoroughly recommend the hotel as the staff went out of their way to please. The rooms were clean and if we needed anything extra it was there in a flash. The only thing that really could be updated is the pool furniture as the webbing on a lot of the lounges were broken. The […] pool itself needs some tiled steps with a railing to assist the elderynto get in and out of the pool instead of just the metal ladders. On a whole a very nice hotel. Read moreGenuine Expedia guest review
We booked 2 rooms for our 2 nights stay. Although we arrived early and that the check in time was after 2pm, we were told to wait for awhile before we could check in . The staff was considerate enough to allow us to have an early check in and have the rooms ready and cleaned right after the previous guest left. We were located at the tower and therefore […] we have to cross the road either via bridge or just literally crossing the road. We rented a poolside cabana costing rm70 for the afternoon session and the experience was great. We rested the whole afternoon and ordered food while watching the kids in the pool. We did parasailing and also riding a horse... We would love to come back! By the way.. at night there is a shop selling char kuey teow pizza and many more just infront of the tower. The food was delicious. Read moreGenuine Expedia guest review
"Inexpensive hotel with great location by the beach"
The hotel is at Batu Ferringhi, which used to be called "12 Mile Beach", i.e. this is the distance from the capital Georgetown. The hotel is ideally located in the middle of the restaurant - bar - night-market area and my family and I go back each year. The hotel is very slightly run down (especially the loungers in the garden) but it is being refurbished […] and the rooms are fine, the pool is OK, and there is a childrens' wading pool too. Buffet breakfast is not bad, Western and Asian food available on the usual all you can eat basis.There is a free hotel shuttle bus to Georgetown, plus an airconditioned bus stops outside, and a taxi currently costs 40 Ringit. We rarely go into Georgetown ourselves except to shop maybe. Read moreGenuine Expedia guest review
"good central location in Ferringhi"
good and affordable hotel central to all major activities in Batu Ferringhi..Genuine Hotels.com guest review
happy with stay here! though hotel is not new, it is neat and rooms maintained.Genuine Hotels.com guest review
Fantastic holiday for our family. Beach, pool, hawkers, markets, public bus service to shopping centres and Georgetown all made for an easy relaxing holiday - just what we were after. Would definitely stay again.Genuine Hotels.com guest review
"Perfect location for relaxing break away."
Spent 10 days in the Tower Wing of The Holiday Inn. Enclosed overhead crossed the road to the Beach side. Very much enjoyed the vast array of food options at breakfast plus the casual and relaxed atmosphere around the bar, lounge and garden. It's important to realise that all food and leisure facilities are located in the Beach Wing. There are plans […] afoot to include some facilities in the Tower. A nice touch was the cocktail meet and greet for staff and guests which is held every second Wednesday. Room was perfect, spacious with large king bed, balcony and small fridge to stock up much-needed cold drinks. Read moreGenuine Expedia guest review
Rooms on Garden Tower are great and we had interconnecting rooms which were excellent but distance to pool area and main activity hub of hotel leave you feeling a bit remote. Staff were only too pleased to help and very friendly. Breakfast was definitely a highlight of the stay.Genuine Expedia guest review
"Lovely hotel close to everything."
We stayed in the Tower Wing. Our room was always cleaned so well. Job well done by house keeping. We have stayed at Holiday Inn a few times now and always enjoy our stay. There's lots to do and easy access to buses which take you down town or to the shopping mall in Gurney. Lots of night markets and eateries along the street.Genuine Expedia guest review
"Beautiful sea view!!"
choose the feringghi tower sea view room and you will not regret! The sea view is magnificent!! I think it is the only resort at batu feringghi which has a high rise towerGenuine Hotels.com guest review
"Nice hotel close to night markets and food halls"
Loved it hotel was in perfect location close to everything! Need better pillows in the rooms but other than that everything was perfect!Genuine Expedia guest review
"Nice hotel close to night markets and food halls"
Loved it hotel was in perfect location close to everything! Need better pillows in the rooms but other than that everything was perfect!Genuine Expedia guest review
"Easy spot for families, all amenities"
Great breakfast, excellent view. One minute to night market and good food. The elevators were fast and our tower room was quiet. Staff were pleasant and helpful, and the hotel makes it easy for parents to relax, too. Even with the hotel fully booked over the holidays, it never felt congested. Overall, a great stay and we'd return again.Genuine Hotels.com guest review
Lovely hotel right on the beach. Staff exceptionally friendly and will do anything they can to make stay as comfortable as possible. Thoroughly recommend.Genuine Expedia guest review
"A great get away location"
This hotel is not the newest in town but the service, cleanliness, and location were great. Being right on the beach (a nice beach) was great allowing long walks and ocean dips. Being at the centre of the night markets was great for convenient shopping. Being walking distance to hawker centres was great for convenient suppers. The pool was great for […] the kids to cool off. The included breakfasts were great and covered western and asian tastes very well. I recommend this to people looking for a good hotel at a reasonable price. It is not the Ritz but it is comfortable, clean, friendly, and convenient. Read moreGenuine Hotels.com guest review
"Great service, excellent value for money"
Stayed at the (newer) tower building across the street with hill view balcony. Great location near night market, beach, shops. Bus stop to Georgetown or Spice Garden (both highly recommended) in front of the hotel. Spacious room with great bed. TV selection was pretty poor; only BC World and Aljazeera were worth watching. Bathroom with seperate shower, […] lost of amenities. Our room had a weak Wi-Fi signal, but the hotel provided us with a repeater access point to boost the signal. Excellent breakfast with lots of choice. Pool and sunbathing area were good, but sun launcher were in a bad shape. Hotel management advised us that these would all be replaced by the middle of December. Most importantly: a very friendly and helpful staff. Would recommend it. Read moreGenuine Hotels.com guest review
Firstly, I was disappointed with the actually location of my hotel within the Holiday Inn Resort description. The hotel promotion by Hotel.com displayed the beach front locale. This was not allocated to me. The brochure did not say either to choose breakfast or not, I was not given a free breakfast. I had to pay 40 ringgit or the equivalent of $13.33 […] U.S. for breakfast per person. I could eat for less in a more affluent country. The hotel was also located 1 hour away from the airport-no mention of that. The fitness gym was tiny, unlike the photograph depicted in the brochure. Read moreGenuine Hotels.com guest review
"Warm and caring staff"
We stayed over a period of 4 nights. Whilst the hotel itself is not 5 star, the staff and the service that was provided was definitely 7 stars. A very special thanks to Ms Jasmine, one of the duty managers, for personally attending to my family and I during a short emergency and also following up later on. We used the pool and the gym a lot and these […] were excellent facilities. Many thanks to the Hotel staff.Rgds Ravi Read moreGenuine Expedia guest review
"Excellent hotel great facilities"
Loved the quality of food in the restaurant. All staff exceptional. Tower room excellent, huge, great location.Genuine Expedia guest review
good location and friendly staff. right on the beach. close to the bus stopGenuine Expedia guest review
We had a most enjoyable stay. Very satisfied with housekeeping. Very impressed with the Staff from the General Manager down to the all important porters. Every member of staff always had a smile and very willing to help. Great pool, and fantastic location. Night market right outside the hotel, and lots of nice restaurants nearby. Money changers, laundry […] and tailors all on the doorstep. Read moreGenuine Hotels.com guest review
"Close to all amenities, transport, food."
Friendly and helpful staff, next to beach and nightly markets.Genuine Expedia guest review
"One of the best in ferringhi with affordable price"
Stayed here for 2 days 1 night. The staff upgraded us from hill wing to beach wing without additional cost. Seaview room is so nice. However they need to clean the glasses facing outside for clearer view. The beach activities are standard rate, para sailing, jetski, banana boat, donut ride, everything is here. Breakfast was good, plenty of choices. […] Would recommend this hotel. Besides the pool which is boring square design, it should be on par with bayview, park royal. And this hotel is better than hydro. Thanks holiday inn penang Read moreGenuine Expedia guest review
"A place to relax and enjoy the seaview"
We only stayed for a night. I was booked at the tower block, however we had to pay extra to stay facing the beachfront. The cafe, swimming pool are located at the beach front block. We have no complaints about the hotel. We don't mind staying here again whenever we are in Penang.Genuine Hotels.com guest review
"very good hotel"
we had a new room ,very clean and excellent location.it had bridge from hotel to lobbyGenuine Expedia guest review
The stay was great from rooms to breakfast and everything. I had requested for interconnected rooms, hence they upgraded me to the beach tower wing though i had only booked a standard room. Great in all aspects. Would recommend for family as well as newly married couples. The location is also fantastic by the beach.Genuine Hotels.com guest review
Rooms are big, clean and newly renovated. Bathroom is excellent with a bath and a walk in shower. The swimming pool is a disappointment but the breakfast is varied and good.Genuine Expedia guest review
"Friendly staff and comfortable bed."
Location is central if you want to experience the beach in Penang. Restaurants, street stalls, convenient stores and bus stops are all within 5 mins walking distance. The service is great. The bed is very comfortable and bathroom is very clean. This is my second stay at this hotel and they have maintained the quality of service and experience of my […] stay at this hotel. Read moreGenuine Hotels.com guest review
Nice location. Good values for families especially.Genuine Expedia guest review
Overall the hotel is good. The beach wing rooms is good facing to the sea site and have a lots of seaside activities. Children like to play at the sea site. The hotel facilities also good, have table tennis, snooker, kids play room etc. But the maintenance service quite slow. Our room air condition water leaking but we need to call up few times in order […] for us the change the room. Finally we able to upgrade to king size bedroom and the room is very nice and have balcony. Very comfortable room. If the room service can be improve I think this hotel can be consider a is very good hotel. Read moreGenuine Expedia guest review
This was our first visit to Penang , we were pleasantly surprised with how interesting Georgetown was and the relaxing beach area around the hotel.I found the Holiday Inn a great place to stay, we were there for 3 night's at the end of our Asian holiday. The staff were quick to sort out any problems, we stayed on the 5th floor of the tower block in […] a standard room. The room was large, nicely decorated with a small water view. We would be happy to return for another visit any time. Read moreGenuine Hotels.com guest review
We enjoyed our stay at the Holiday Inn Penang. The hotel facility was great with swimming pool, next to the beach and nice view from our room. It was far from the city centre but there were shuttle bus (usually once a day) and a bus running between the hotel and city centre. One small issue was the service at the reception was a bit slow as when we […] ran out of toothpaste, we had to request three times at different time of the day before we got it. Despite of the slow service, we had a great time in Penang. Read moreGenuine Hotels.com guest review
Central hotel on beachfront, but unfortunately could nt swim in sea. Good sea views with balcony from our room. Large room. Helpful and attentive staff. Food available all day, but limited menu. Overall would recommend - good value for money in comparison to other hotels in area.Genuine Hotels.com guest review
"Holiday Inn - a great holiday"
Ciose to the beach is pleasant. Breakfast was delicious and catered for all tastes. Close to shopping was convenient. It was a little far away from the city centre which was a little inconvenient..Hotel staff were pleasant and ever-willing to assist. Our room was spacious, comfortable and clean. TV and radio was more than adequate. Telephone charges […] were reasonable. Internet access was very adequate. I will definitely choose Holiday Inn if I visit Penang again. Read moreGenuine Expedia guest review
"Holiday Inn Penang Tower Block Deluxe Rooms"
I travelled with my wife & 3 adult kids. Stayed for 6 nights. One room for my wife & I and one for the kids. On arrival we went to the main hotel reception to be told that we were in the tower block not the main hotel however we could upgrade both rooms to the main hotel and to deluxe rooms for $590.00 AUD. Very expensive so declined. On arrival at […] the tower block reception we were offered a deluxe upgrade for both rooms that had an adjoining door at no cost! Obviously accepted the free upgrade. The rooms were sensational. Our room was very spacious with a massive king size bed with balcony overlooking the main hotel block, ocean & main street. Kids room the same without the balcony but with an extra king single bed to accommodate the 3 adult kids & still very spacious. Bathroom in each room was very good and clean although the toilets needed a couple of flushes when used! The internal room safes were handy although the one in my room would not hold its password and would reset. I think too much play in the safe door and therefore affecting the door switch. Ended up using the safe in the kid’s room. Plenty of cupboard & draw storage space, air conditioning was good. Hotel staff were very customer focused and only too willing to help. The buffet breakfast menu was outstanding and I would highly recommend a massage adjacent the pool area. Even if we had not been upgraded I think we would have been pleased with a standard room. I highly recommend the Holiday Inn. Read moreGenuine Expedia guest review
"Great hotel Perfect location"
We had an amazing stay at the Holiday Inn. The rooms in the Ferringhi Tower are spacious and have been refurbished. They provide free water bottles each day and have free wifi. The staff were extremely friendly and offered us interconnecting rooms with our friends which was fantastic. They also allowed us free late check out as they weren't booked out […] when we stayed. The location is perfect, with night market at the door, a bus stop out front and fabulous restaurants all around. The pool is a little older in comparison to Parkroyal, Golden Sands and Hard Rock but we enjoyed it, and it's right on the beach. We stayed in Ferringhi Tower and had no issues crossing using the walkway across, but I have heard people complain about it. It's no different if you stay in a large resort and need to walk to pool. Oh and the buffet breakfast is delicious! Read moreGenuine Expedia guest review
"Disappointment and quite bad service."
There is a tour agency-FTZ (shd be this name)that tag along with this hotel was horrible. My family of 4 neeed only a normal car to airport which supposed to cost only R$70 but the staff kept upsell us to take a bigger car of R$90. The sales people said their car is smaller than the normal Taxi. When we took the free transport to town, she is also very […] unfriendly and unwillingly to take our request. Never offer good recommendation. This hotel is too far from town. Should be fine if you spend 2 days at this place and the next 3 days in a town hotel. This hotel also seems old. The free WIFI was very weak. Difficult to get food around, We reserve one breakfast and thought of getting around the area to get their local food but they served Dinner only. So breakfast there is not easy.And your agency-FTZ did not pick us up at the location we were supposed to be picked up from,and we waited for 30 minutes and did not see the transport,so this is very frustrating and annoying! Read moreGenuine Expedia guest review
"great for families."
Recommend for families with small children or senior citizens to take the beach wing instead of ferringhi wing as it is closer to the pool,restaurant,beach otherwise you'll have to cross the road over. Although there's an overhead bridge, it may be abit tiring for small toddlers / senior citizens. We stayed at the room with seaview and 2 queen size […] beds so it was very comfortable. Beach is very accessible though some areas are abit hazardous due to beach activities such as horse riding, parasailing, and jetskis/boat rides around. need to be abit more cautious with small kids around beach area. Read moreGenuine Expedia guest review
"I would stay again"
The Holiday Inn staff were very welcoming and friendly whilst maintaining a high standard of service. The room was light, bright and fresh. The bed was harder than I'm used to but the other furnishings were comfortable and attractive.Genuine Expedia guest review
"Good helpful staff"
The Hill side rooms are alot bigger, nicer and the bathrooms have baths & showers. The only dislike for me was that you had to go across the road for the pool & breakfast. The beach side rooms are very stander but if you are faceing the sea side the view is very nice. The staff overall were very nice and helpful. The Saturday night Buffet BBQ is very […] good and good value for money. Read moreGenuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
"A great experience"
Good location, freindly staff, great quality and food options, donot miss the open door pool.Genuine Expedia guest review
"great for night market and beach"
everything was great ,the room ,the cleaniness the breakfast was great.the only thing that I could /would pick on is the beds were abit hard for my liking.But dispate this I would stay here again.O and one other thing...the reception staff need to wake up abit maybe smile alittle.We arrived at the hotel quite late at night and lets just say after aloooong […] flight it would be nice to be greeted with a happy face.Thats it!!! Read moreGenuine Hotels.com guest review
Bus stop was immediately outside the hotel with convenient servie to town. The hotel beach was good with clean sand, no rocks and was well-maintained. Overall a good hotel and I was completely satisfied.Genuine Hotels.com guest review
"best trip ever"
thank you hotel.com...Genuine Hotels.com guest review
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