All hotels in Penang, Malaysia
1 room, 2 adults
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72 Batu Ferringhi, Penang, Penang, 11100, Malaysia, ‏‎855-239-9227
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4.0 / 5Excellent

Score breakdown (from 354 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"ok rating, not great!"
Not good value for money if you did not buy it at 50%. It was school holidays during our stay and it was noisy with children in the pool and running around in the lobby. Good for families but not so suitable for couples. Service is very slow in the restaurant. The back of one server's shirt was wet, armpits too, so we requested that he changed his shirt and to his credit, he did. Would you like a perspiring server to serve you at the table, surely not. The check-in staff was quite new at her job, in the end we got an inferior room, on the first floor, because we did not want to wait 45 minutes for a ready room. Every time you ask for something, eg the daily newspaper, they have to go get another person for help. Perhaps staff be trained in communicating skills. We thought Holiday Inn, being an American brand, we should be right, but we did not enjoy our stay.
Genuine Hotels.com guest review
3 night romance trip Dec 16, 2014
A Traveler
AU
5.0 / 5Outstanding
"Nice hotel great location"
my family and I take an annual holiday and chose Penang for something different. I chose this hotel on-line and as always had some minor misgivings given some of the reviews I had read. However, these proved unwarranted in fact one of my daughters suggested the web site should be updated because it didn't do the rooms and facilities justice.
Genuine Expedia guest review
Other trip Dec 21, 2014
Mike
AU
5.0 / 5Outstanding
"Superb!"
It was great!
Genuine Hotels.com guest review
3 night family trip Dec 15, 2014
A Traveler
AS
4.0 / 5Excellent
"Good location and facilities nearby."
Good facilities nearby- convenience shops, pasar malam, food eateries and transport services. Beach nearby and bus stop and taxi stand nearby.Staff were pleasant and helpful. Lots of food around. Hotel also has a shuttle service to George Town or Gurney Plaza which is good. Hope the frequency is increased. Food was decent. Kids eat for free with an adult meal. Pool was nice and clean.However quite deep and hence kids were stuck at the shallow end which was crowded. Whereas the deep side was empty. Kids pool was really small. Wish there were more activities for children. Overhead bridge connected Ferringhi Tower to the beach tower. However there was no lift to the overhead bridge. Very very inconvenient to climb stairs and we ended up crossing the road which is very unsafe. The staff helping to cross the road was friendly. However on the whole, a pleasant experience
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
SG
4.0 / 5Excellent
"nice room"
nice room..good staff..breakfast not so impressive hope it will improve..but will come back.
Genuine Expedia guest review
Other trip Dec 17, 2014
ghaz
MY
4.0 / 5Excellent
"Satisfied with the stay. The room was big."
The room took some time to be ready but they gave us complimentary drink. The room was big and I had the view of the hillside. At night I could see the night market along the street. The breakfast was good!
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
SG
4.0 / 5Excellent
"Value for Money"
Stayed at the Holiday Inn for 4 days in the mountain view building. Overall the hotel is a bit dated and the room smelt musty and mouldy when I entered. I had to ask them for air freshners to take the smell away. The service is not bad and pretty prompt. The location is very convenient as the hotel is situated in the middle of a night market and near food plazas. The bus service there is good and takes you right into town. Overall the hotel is value for money!
Genuine Hotels.com guest review
4 night trip Nov 13, 2014
Noel
CA
4.0 / 5Excellent
"Holiday In Resort - My Resort Inn Away From Home."
We had a good and wonderful 3 days stay in Holiday Inn Resort Penang. The room was clean, tidy and we enjoyed the nice breakfast with a variety of dishes. The beach side was with activities and was really fun with the nice weather. However during our check in, we experienced Tower Wing Front office staff requires some training on courtesy in welcoming guests. Should I had known that Beach Wing has better facilities, then I would have preferred booking at this wing. We were glad with the assistance of the car park attendant in handling parking woes. Looking forward again for our stay in Holiday Inn Resort Penang. Thank you.
Genuine Hotels.com guest review
3 night family trip Nov 25, 2014
Andrew
AS
5.0 / 5Outstanding
"good area to stay"
nice area, room are very comfortable, friendly staff & excellent place to stay
Genuine Expedia guest review
Other trip Dec 1, 2014
mizz raihan
MY
4.0 / 5Excellent
"nice and clean hotel."
spend there for 2 night, hotel is nice and good and clean. but still can hear the sound for the traffic outside even with window closed
Genuine Expedia guest review
Other trip Nov 30, 2014
sk
SG
5.0 / 5Outstanding
"excellent stay"
i stayed in the hotel on 14th november till 15th november..celebrating birthday of my wife..enjoyed the stay..located in the centre of batu feringghi..easy access to foods..beautiful beach..friendly and helpful staff especially the check in staff..definitely stay in again if have a chance..
Genuine Expedia guest review
Other trip Nov 20, 2014
mohd khairul
MY
5.0 / 5Outstanding
"Enjoyable & excellent service"
Excellent overall
Genuine Hotels.com guest review
6 night romance trip Nov 8, 2014
Neville
AU
5.0 / 5Outstanding
"Great value for a family stay"
We had a wonderful stay at the Holiday in. The standard room was very spacious with two queen size beds which accommodated our family of four nicely. There was a shower with great pressure and a large bathtub. The kids club is a little run down but the staff was very friendly and the kids enjoyed the activities (5 and 7 years old). Beach is well maintained and beautiful. We also enjoyed the massage services provided on the hotel property. With the special rates it cost just a tiny bit more than a budget hostel!
Genuine Hotels.com guest review
3 night family trip Oct 29, 2014
Kim
AS
1.0 / 5Poor
"disappointed"
very disappointing hotel
Genuine Hotels.com guest review
3 night trip Oct 24, 2014
A Traveler
GB
3.0 / 5Good
"Hotel is okay but not more"
The reception staff was friendly but not very helpful, only the guest relation manager wanted help us with our problem. Hotel room was clean but smelling. In general the hotel is nice, but its very noisy.
Genuine Expedia guest review
Other trip Oct 24, 2014
R.
MY
4.0 / 5Excellent
"good location"
hotel was meters away from the beach although it was very busy there with jetski, paragliding, boats, etc. The pool is nice and big. Breakfast as a great variety of food which should please everyone. Staff were always very polite. Reception let us check out at 1pm instead of 12 at no extra cost. It can get noisy at night, I found Saturday night seem very noisy with car racing around but after that it was fine. Room were very clean, sheets and towels changed daily if required, bottle water given everyday. Towels available by the pool as well. Pool open 8am til 8pm.
Genuine Expedia guest review
Other trip Oct 14, 2014
Karine
GB
4.0 / 5Excellent
"Holiday Inn, Penang"
Checking In was absolutely smooth. Overall stay was very good. The hotel staff is very helpful. They provide service with smile. The manager Ms Maria is very helpful. The Indian Cook Mr. Laxman cooks nice and tasty Indian food. You have a choice for Indian, Chinese, Local and Western food. There is lot of activity on the beach. You can enjoy the full body Malay Traditional massage by Talib and his son Shafiq for 50 RM for 50 minutes or foot reflexology for 30 minutes for 30 RM in the hut in hotel complex.
Genuine Hotels.com guest review
3 night romance trip Oct 5, 2014
Harcharan
SG
4.0 / 5Excellent
"3rd Years Anniversary Goodies!"
Thinking foodies and beaches finally decided we choose Penang for our anniversary celebration. Log on to expedia.com, offering tempting package for last minute booking. We give a try Holiday Inn Penang located in Ferringgi beach. Plus with flight ticket for two, its still reasonable prices. I was requesting early check in, upon arrived the receptionist told us needed another more 30 minutes to get it done. While we waiting our room, we try familiarize this hotel and observing around. Location was good. Nearby around got night market, groceries shop, hawker and restaurant and not to forget nice beach. If you plan want go city area Georgetown, try took bus no 101 & 102 instead by using taxi as it very expensive. Please prepare small change before leaving the hotel. Duration bus waiting and travel to town about 50 minutes.
Genuine Expedia guest review
Other trip Oct 11, 2014
Tuah Idzwan
SG
4.0 / 5Excellent
"Great location"
Great location. Friendly and efficient staff. Recommend for family holiday. Good facilities. Very comfortable room.
Genuine Expedia guest review
Other trip Oct 5, 2014
Jen
AU
4.0 / 5Excellent
My wife and I were extremely satisfied overall with the hotel in terms of its location, competance and friendliness of the staff, and quality of the food and beverage; we will definately stay there again. However there were two issues worth noting: 1) we disliked the presence of a number of pidgeons in the open breakfast area, and 2) the unnecessary expense of miscellaneous items, such as a cup of coffee costing MYR 26 (US$ 8.00 per cup)
Genuine Hotels.com guest review
5 night family trip Sep 19, 2014
Nigel Arthur
AU
5.0 / 5Outstanding
"Very comfortable, clean place with a great view"
The location makes it easily accessible from the airport & the markets & restaurants. The staff was very cooperative & pleasant. Quite a good variety for the buffet breakfast & good menu at the cafe catering to International food as well.
Genuine Expedia guest review
Other trip Sep 15, 2014
RZ
GB
5.0 / 5Outstanding
"Convenient and Clean"
I have a short stay of 1 night only. However spending time to walk along beach is like enjoying the sea breeze while soaking with the perks of local delicious roadside food along beach side walk way. You may stop by one of those small little house to sip a glass of cocktail with wide variety of different choices at a very happy hour price all day long.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Gerald Chee
AS
3.0 / 5Good
"OK Hotel close to the beach"
We're a family of 3 staying in a 2 double-bedded room for 3 nights. Although I indicated in the booking that we've 3 adults and reconfirmed it again when check-in, at the end we only got 2 sets of amenities/towels and 2 complementary bottled water for the 1st 2 days. They charged daily breakfast for RM30 per day per person if we paid upon check-in and RM40 if we order afterwards. We don't expect much for food at this price but the cutlery, mugs and plates were not clean and we can find dirt on them....we tried it on the first day only.... Small swimming pool but good for small kids.
Genuine Expedia guest review
Other trip Aug 5, 2014
Fong Fong
HK
4.0 / 5Excellent
"Comfortable Bed"
The room was big and the bed was comfortable. Breakfast was rather satisfactory.
Genuine Hotels.com guest review
1 night trip Jul 24, 2014
OK
SG
4.0 / 5Excellent
"Bumpy Start and finish but not bad still"
I found our room had a few issues which I reported and someone came to check and found the issues could not be fixed right away. We had our room upgraded the next day. Hotel was quiet and rooms were always clean once or twice the bins werent emptied. It was quiet until the last couple of days kids would be in the pool very early screaming! We got a Kabana romantic dinner for our anniversary which I felt for the price was a letdown as there was no effort put into the setting up of the Kabana.
Genuine Expedia guest review
Other trip Jul 30, 2014
Joel
AU
5.0 / 5Outstanding
"Great location!"
We stayed 8 nights here and could not have asked for a better location. The night markets stretched out in both directions, plenty of eating choices within easy walking distance. Fantastic staff - nothing was too much trouble. Huge beds, great breakfast buffet, onsite masseur, onsite nail technicians.
Genuine Expedia guest review
Other trip Jul 21, 2014
Tracy
AU
4.0 / 5Excellent
"As expected from a Holiday Inn"
Great , very satisfying for the family, but did not get to enjoy the beach due to the warning about jelly fishes in the area.
Genuine Hotels.com guest review
4 night family trip Jul 11, 2014
wangzian
AS
4.0 / 5Excellent
"Good hotel, around food places."
Good hotel with 4 star. We easily find a food, mall and transportation.
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
Jansen
AS
5.0 / 5Outstanding
"Pleasant hotel with short walk from pool to beach"
I stayed on the beach side but there is also accommodation in the high rise tower across the road. I chose not to have breakfast included and ate at the corner cafe which served true Malaysian food. My room faced the street which I liked. It was nice and clean with many towels e.g.. face washers, hand towels and 2 large towels. The bathroom amenities were sufficient. Hair dryer was very powerful and coffee/tea was ample. There was a newspaper delivered every morning. The staff were very friendly and helpful. I would have liked the pool to have more tree cover and not to look like a normal swimming pool. The night markets begin out the front of the hotel and many a bargain can be had.
Genuine Expedia guest review
Other trip Jul 11, 2014
Pamela
AU
5.0 / 5Outstanding
"hotel stay with views"
wonderful hotel very clean penang is the best of both worlds shopping and relaxing and very friendly people ·
Genuine Expedia guest review
Other trip Jul 7, 2014
margaret
AU
4.0 / 5Excellent
"overall good"
the only bad thing is the house keeping always at afternoon. and we always have to get out.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
AU
4.0 / 5Excellent
"highly recommended"
stayed 1 night at Holiday Inn, room was huge and comfy. service crews were nice. the hotel was really thoughtful and gave my hubby and i a lil surprise for our anniversary. they decorated the rooms with balloon and there were complimentary fruits, grape juice and a cake! thanks for the great hospitality !
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
A Traveler
GB
3.0 / 5Good
"Good location"
We had a pleasant stay here at the Holiday Inn but didn't enjoy the food. Breakfast was crowded and there was not enough room around the buffet area. Overall we found the food below standard both a la carte and buffets. The pool is not resort style and the kiddies pool too small for the amount of children using it. Compared to a previous stay at the Golden Sands the Holiday Inn is lacking in most areas. The positive was the rooms were large and nicely decorated and very family friendly. We had interconnecting rooms, one with a king bed and double and the other with a king bed. Both rooms had a sitting area at the window and large bathrooms. The staff in the restaurant were very friendly and helpful but receptionist in the Tower Wing when we were checking out was slow and not helpful at all.
Genuine Expedia guest review
Other trip Jun 24, 2014
norma
AU
4.0 / 5Excellent
"Helpful staff; satisfactory surroundings"
The hotel is not first-class; seems a bit run down. Ferringhi beach is disappointing because the sea is polluted. And the "town" is too touristy. Not a lot to do at night. There are much better beach resorts elsewhere in Malaysia and Indonesia. But the hotel staff was very good: friendly and efficient.
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
MY
3.0 / 5Good
Service was extremely slow v arrived at the hotel at 1.30 but did not get to check in until 4pm There was no bath towels until v have to ask for it Breakfast was lousy Pool small
Genuine Hotels.com guest review
2 night trip with friends May 30, 2014
Doreen
SG
5.0 / 5Outstanding
"Great hotel next to the beach & night market"
Stayed in adjoining rooms in tower block. Very spacious and clean rooms - one had a huge king bed (sleeps 2) and the other room had a double and king bed (sleeps 3) - which made for a very comfortable stay. Complimentary water and newspaper provided daily. Facilities included swimming pool, pool table, wii set, ping pong table in the other block which is easily accessible.
Genuine Expedia guest review
Other trip Jun 3, 2014
C
GB
4.0 / 5Excellent
"Penang Getaway"
Overall a great hotel, and great value for money (booked via expedia). Staff were very friendly and made us feel very welcome. The rooms and public areas were very clean. Some of the facilities are a bit dated compared to other properties in the area that we saw, especially the pool area, and I imagine at busy times this would be very crowed. We found the breakfast buffet offered a great selection and good value for money, better than similar hotels I have stayed at. The beds and pillows were wonderful. I travelled with a group of friends, I had a Tower wing room, while they had rooms in the Beach wing. Tower room was bigger, brighter and fresher and appeared to be more modern. I was on the 16th floor facing the beach which was a fantastic view. I did not find the street noise was not an issue. Only some Tower rooms have a balcony, one of these would have been perfect. Stayed May 2014, travelled with friends
Genuine Expedia guest review
Other trip Jun 1, 2014
JamesF
AU
4.0 / 5Excellent
"Short Break"
Super clean rooms, friendly staff and very helpful/ Will stay here again.
Genuine Expedia guest review
Other trip May 28, 2014
Azlan
MY
4.0 / 5Excellent
"Relaxing and enjoyable stay"
We enjoyed our stay tremendously. We were given a Tower block room which was inconvenient, as we had to cross the road to the Beach wing of the hotel for breakfast and the free shuttle service to town for shopping. However, we were "upgraded" to a room with a water view. What gave the Holiday Inn the X-factor for us was the simple touch of providing an I-Pod docking system in every roomwhere we could play our own music while enjoying the peaceful and relaxing view of the water and green surrounds.
Genuine Hotels.com guest review
3 night trip May 18, 2014
Aussie traveller
AU
5.0 / 5Outstanding
"Excellent in every way"
Thoroughly pleasant experience in every way from start to finish. Attention to detail was evident in every department on the hotel and the staff were so friendly and made you feel special. If you are travelling to Penang best stay here you will not find better
Genuine Hotels.com guest review
5 night trip May 19, 2014
Keith & Irene
GB
4.0 / 5Excellent
"Comfort stay"
Room was clean but aircon is not cold. There are 2 buildings for the hotel. My Hotel room is not near to the pool ( need to cross the bridge and 1 side of the bridge need to climb staircase )
Genuine Hotels.com guest review
2 night business trip May 16, 2014
kokhy
SG
5.0 / 5Outstanding
"Nice hotel, close to the beach."
It was a pleasant experience staying in Holiday Inn Resort. Great service from hotel staff, polite and willing to help. Overall very clean and neat.
Genuine Expedia guest review
Other trip May 16, 2014
Irene
MY
3.0 / 5Good
"Beware of mouldy rooms and switching of rooms"
We booked nonsmoking king rooms and on arrival we were checked into smoking twin rooms which also had terrible mouldy smell. Upon complaining our rooms were changed however as a principle it seemed they were squeezing us in bad rooms.
Genuine Expedia guest review
Other trip May 16, 2014
A Traveler
SG
3.0 / 5Good
"Value for money Hirt"
Easy and good, not too convenient to go to the beach from the bridge..
Genuine Expedia guest review
Other trip May 16, 2014
sghirlo
SG
5.0 / 5Outstanding
"Nice hotel close to the beach & night market"
Everything is good & up to our expectation. Good breakfast, nice staff, reasonable price,clean rooms. We have a nice stay.
Genuine Expedia guest review
Other trip May 14, 2014
Tam
HK
4.0 / 5Excellent
"great location"
great location right in the middle of the night markets,. Drink and food very expensive in the actual hotel, however there are many other places to eat and drink nearby. The in hotel travel tours (not run by the Holiday Inn) are useless and i'm sure the holiday Inn could find better.
Genuine Expedia guest review
Other trip May 10, 2014
Paul
AU
4.0 / 5Excellent
"Restaurant"
May be it is common in Penang, the restaurant is a covered area with ventilation fan. But to HK ppls, it is quite hot even though the rotary ceiling fans is fully powered. Due to the weak of wind and there are many flies and quite annoying. Beside of those, the beach is amarzing and the location is at the end of night walk. Within couple of minutes to nearby food court. Next to Park Royal and close to Lone Pine Hotel.
Genuine Hotels.com guest review
1 night trip May 5, 2014
Ghost7hk
AS
4.0 / 5Excellent
"Very good hotel"
The hotel is quite good. Good swimming pool and beach. The only problem is related to jellyfish in the sea, but the problem is everywhere on the island.
Genuine Expedia guest review
Other trip May 7, 2014
Zhenis
MY
4.0 / 5Excellent
"Ok hotel on the beach."
Ok resort . Bar not the greatest. Good location. Good breakfast buffet. Nice location for a long weekend.
Genuine Hotels.com guest review
3 night trip May 1, 2014
Michael C
GB
5.0 / 5Outstanding
"Almost Perfect"
I,ve stayed in various Holiday Inns around the world, some have been excellent, others very poor, but this is one of the best. The room and service was excellent and very good value. The only complaint was that the room a/c was not very efficient, so at night the room was a little hot. They tried to fix it but could not.
Genuine Hotels.com guest review
3 night trip Apr 30, 2014
Brian
AS
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