All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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1961 Douglas StVictoriaBCV8T4K7Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 851 reviews)

  • Value for money
    Best value for money
  • Food
    Delicious food
  • WiFi
    Good internet service
  • Location
    Great location
  • Bar and Beverages
    Bar is awesome
  • Wellness Area
    Poor wellness & sports facilities
4.0 / 5Excellent
"Charming courtyard"
Nice decor to complement the vintage hotel, open courtyard added a character. Staff was very helpful, recommended restauants and suggestions on best way to get around.
Genuine Expedia guest review
Other trip Apr 26, 2015
A Traveler
US
4.0 / 5Excellent
"Review"
The room was comfortable and clean. The restaurant had a good selection with reasonable prices.
Genuine Hotels.com guest review
5 night family trip Mar 25, 2015
luis
US
5.0 / 5Outstanding
"Great location, price, and room!"
We keep coming back! This hotel is VERY nice on the inside. It is a beautifully restored older hotel. The rooms are large and comfortable. The kitchenettes were helpful for us because we could eat in the room instead of dining out or doing carry out for each meal. We also take advantage of the free parking and close location to the inner harbor and walk everywhere! We will definitely be coming back!
Genuine Expedia guest review
Other trip Mar 29, 2015
Emily
US
4.0 / 5Excellent
"Good Value. Nice beds."
Construction next block on West side will be a problem in AM for awhile, unless you're up before 8. Friendly/helpful staff. Keurig's nice. Update/renovation nice, but still an older hotel. Beds comfy & nice, as are fixtures. Good value for the price without getting dirty, smelly or uncomfortable accommodations.
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"My stay @ the Capital City Hotel in Mar. 2015"
I was thoroughly impressed by the friendly & hospitalble quality of the staff and their concern for my comfort. The room was clean, open, inviting & comfortable in all aspects. However, the rooms near me were filled with young people who literally spoke loudly ALL night-interrupting precious sleep-this was the first night. 2nd night was worse due to a group of young ladies who all spoke at once @ 4:00 AM!!! & they were in the next room!!!! I called the main office & they did quiet the girls down- I am a frequent traveler and have stayed in many a hotel/estabishments etc. & sleep is too precious an item to dismiss. I will stay @ the City Center hotel again as the staff was outstanding. Hopefully without a rambunctious group.
Genuine Expedia guest review
Other trip Mar 9, 2015
Salvatore
US
4.0 / 5Excellent
"good value formoney"
Went to a concert at Save on Foods,this hotel is in a great location for it & easy to walk to. Also good cafes & coffee shops nearby, and not too far to walk to downtown Victoria
Genuine Hotels.com guest review
1 night trip with friends Jan 12, 2015
heather
US
4.0 / 5Excellent
Hotel staff was friendly and accomodating. The beds were comfortable. The bathroom was not cleaned properly. The hotel is walking distance to several shops and restaurants. The room was a good value for the price.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
2.0 / 5Fair
"Displeased in Victoria"
The room photos looked like a "Courtyard" hotel. The room was small and dingy. The exterior was unattractive. I would have changed hotels, but it would have been too much trouble for a very brief stay. It is close to downtown, but an unpleasant walk. I do not recommend this hotel.
Genuine Hotels.com guest review
3 night trip Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
The room was kind of cold, esp. the bathroom. Not too many channels to watch on TV. Otherwise, it was ok. The room was clean.
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Older hotel, but a great location."
I was only in Victoria for a few nights, but this hotel was great. It's a bit on the older side, but they've taken great care of the place. The room I had was larger than I expected, and it's in a great location, less than a mile from the Royal BC Museum and less than a block off Highway 17 for quick access to the Ferry Terminal at Swartz Bay.
Genuine Expedia guest review
Other trip Nov 25, 2014
Matt
US
4.0 / 5Excellent
"Good buy with excellent staff on busline."
My friend and I enjoyed our stay at this clean, budget hotel that employs very personable staff (Hi Malcolm and Andrew). Location has easy access to many public transportation routes. Close by Public Market offers tasty options to start or end your day. Some people may find its location a minus (esp when the demolition and construction begins down the block), but we live in downtown Seattle where construction and traffic is constant so this wasn't an issue for us. We found closing the windows easily blocks the traffic noise! Our only complaint was the confusing TV schedule grid. Finding programs that were actually available was a maddening exercise. TV reception is probably outside the hotel's control, but it was a frustrating time waster. The City Center is a great buy for people who live and travel on the cheap who appreciate clean accommodations close to public transportation, and friendly staff.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent accommodation for the price"
I wanted a decent hotel at a good price not too far from the Inner Harbor because I was going to walk from the hotel to the start of a half-marathon. This hotel had recently remodeled rooms and they were great. Nice little kitchen counter with microwave, stove and refrigerator. Comfortable beds. The rooms might be a bit small if one was spending much time in it, but we tend to spend our travel time outside and rarely use a room for anything other than sleeping and showering. We had 2 rooms booked. We arrived earlier than stated check-in (3 pm) but the desk clerk allowed us to store our luggage in one room which was ready. We then went to explore downtown Victoria for a few hours before returning to the hotel. Would definitely return to this hotel. It was an excellent price for far above average rooms.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Victoria hotel"
not to far a walk from the center of town. Close to other activities. Ate in China Town and walked everywhere even though on the bus line. Would go back
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
3.0 / 5Good
You get what you pay for. Decent price and decent hotel. Good location and within walking distance of downtown. If you want luxury, this is not the place for you.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
4.0 / 5Excellent
"Decent hotel in a great location"
This hotel is a well-run and maintained hotel in a great Uptown location. Across the street is the best coffee shop in Victoria (Discovery Coffee) and it is a short walk to Chinatown and the larger Uptown area. The staff is not super energetic but pleasant. The lobby is kind of weird but OK. I rooms were very well maintained and the bed comfortable. I'd stay here again.
Genuine Expedia guest review
Other trip Oct 6, 2014
Nick
US
2.0 / 5Fair
"Don't, unless you want to spend on taxis"
You do not give a clear indication about how far the hotel is from the harbor, (real) City Center, tours, sights, etc. The result that what you saved on hotel bill you must then must spend on taxis. This is misleading to those who are not suspicious (who assume that the name means the hotel is located at the City Center). I will not recommend your hotel for that reason.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2014
Floyd
US
4.0 / 5Excellent
"close to Royal Jubilee Hospital"
Very pleasant, we have stayed there before in May when we had appointments at the hospital. Enjoyed the close proximity to downtown and the hospital.
Genuine Hotels.com guest review
2 night trip Oct 2, 2014
A Traveler
US
2.0 / 5Fair
"disappointing"
I was disappointed with our stay at this hotel. While the photos of the rooms I saw online showed that they had been renovated, they were taken so you could not see that only half of the washroom etc. had been done. We had a new sink and countertop in the bathroom, but the old pink bathtub was left behind. The room was very small and not all that clean ( dirty sticky floor etc.) There is a party house across the street and every night we were disturbed by drunken arguments etc. The stuff was nice and helpfull but I felt the price was to high for what we got.
Genuine Hotels.com guest review
3 night family trip Sep 4, 2014
A Traveler
US
2.0 / 5Fair
"Too Hot!!!"
When we arrived at our room the door was open. The maid said the door was open to cool off the room. When we entered it was quite warm. We turned on the "air conditioner" to discover that is was only a vent/fan. The room was on the sunny side of the hotel which made it even warmer. The manager came up to the room and assured us that the room had AC. If it did, the AC was not working. We spent an uncomfortable night. The room, however, was beautiful with a kitchen and bedroom with a sitting room area. If you stayed in the winter the room would be very comfortable but on a warm summer day you will melt.
Genuine Expedia guest review
Other trip Sep 2, 2014
Susan
US
4.0 / 5Excellent
I was here for hockey with my son (without a car) so proximity to the Save On Food Center was important. 5 minutes to the rink and 15 minutes to anywhere else so location was great. Hotel is old - 60's building - but recent facelift makes it comfortable and gives a more contemporary feel. Bar staff were very friendly and overall customer service was excellent. Would stay here again.
Genuine Hotels.com guest review
4 night trip Aug 24, 2014
vivienne
US
5.0 / 5Outstanding
"Nice Stay"
Enjoyed my stay. Room was very spacious and clean. Location was excellent. I liked the pool. Have no complaints other than agreeing with some of the other reviews about the elevator needing to be upgraded. Overall, I would definitely recommend this hotel and I would stay here again.
Genuine Hotels.com guest review
2 night trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
I thought the Hotel was great! Fabulous location walking distance to everything. The Hotel is being updated and their doing a great job. Staff was very nice and helpful. You can't beat the price! Best deal on our whole trip!
Genuine Hotels.com guest review
3 night trip Aug 22, 2014
DG
US
4.0 / 5Excellent
"Room 201"
Without doubts a lovely hotel, unfortunately a little further away from the harbour then most, but only a 15 min walk! Room 201 is the only room then patio doors open onto the roof top bar and pool area, we loves it and will be going back :)
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
Kevin
US
4.0 / 5Excellent
"Terrific Value in Victoria"
An excellent value in a town of expensive hotels, Capitol City Center Hotel is a great property with modern clean well appointed rooms. The decor of the room and bath are excellent and our room had a modern small well equipped kitchenette with cook top, microwave and fridge. The hotel is quiet, has free parking and the staff very friendly and helpful. Conveniently located it is a ten minute walk to the inner harbor, a few blocks to China Town, and the property is close to many great restaurants and pubs all within walking distance. Finally the pool is great and there is bar service with good on the pool deck. I recommend this place highly. It is a great property with fashionable rooms for a terrific price.
Genuine Hotels.com guest review
3 night trip Aug 18, 2014
Steve
US
3.0 / 5Good
"still remodeling"
Once the remodeling is complete, this will be a fine hotel.
Genuine Hotels.com guest review
3 night family trip Aug 11, 2014
Tom
US
5.0 / 5Outstanding
"Walking distance to downtown victoria"
It is located at walking distance to downtown victoria, and many tasty restaurants. You should have dinner in downtown, and see the view of parliament by walking. Red fish and blue fish is also in walking distance. I highly recommend this hotel. Staff is also very kind he introduced us many tasty restaurants also.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
3.0 / 5Good
We had a great time in an affordable Hotel on the North end of town. This hotel looks to be renovated and is within walking distance of Downtown. The Hotel is also located on Victoria's great public transportation system routes.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel and location to the city center"
Great staff, aminities and location to the heart of the city. Anythings in walking distance.
Genuine Expedia guest review
Other trip Aug 9, 2014
experience trav
US
4.0 / 5Excellent
"Walkable to city sites and attractions"
This worked well for us as we are strong walkers and could get to many of the main tourist attractions. We would have liked to have been a few blocks closer as the area is on the fringe of a less desireable neighborhood. Our room was comfortable and clean, and there was a vibrant happy hour around the pool/restaurant.
Genuine Hotels.com guest review
3 night trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great time"
We had a great time, the staff accommodated our request for dinner at Docks by securing our reservations for us. Had breakfast in their dining room every morning and loved the waitress. Great suggestions for out of country travelers on the best places to go for anything. Would recommend Capital CityCenter to anyone who asks.
Genuine Hotels.com guest review
2 night trip Jul 29, 2014
Darby
US
3.0 / 5Good
"Left no coffee 3 rd day. Parking is first come?"
Parkin could be improved. Maid seemed to think everything came out of her pocket. Left no coffee. No room temp controls, smaller room.
Genuine Expedia guest review
Other trip Aug 3, 2014
nggeorge
US
5.0 / 5Outstanding
"Will be a repeat customer"
Great hotel and will be a repeat customer...the location is great for things to do around town.
Genuine Expedia guest review
Other trip Aug 2, 2014
Lauren
US
4.0 / 5Excellent
"A good bargain"
An old hotel but recently remodeled (still in progress) and quite comfortable. No air conditioning but plenty of fans and an opening window made it comfortable even in 85-90 F temps. The only thing I would really mark them down for is the paper cups in the room for tea/coffee, they made the tea in them taste bad and I used my own distilled water and good tea so it was the cups. Very pleasant and helpful staff, very good food and excellent room service from the on-site restaurant.
Genuine Hotels.com guest review
2 night trip Jul 22, 2014
Kelly
US
2.0 / 5Fair
"pretty run down"
The room was very disappointing. We were right by the pool where it was noisy all day and night. Not a family friendly place since they serve alcohol by the pool and the pool is open to anyone who eats at their cafe on site. Room had a nasty stained chair in it and you had to keep your socks on if you didn't want your feet to turn black. If anyway takes a shower in another room it sounds like Niagara falls in your room. Checking in was hard because the parking is off site on a hill so trying to bring everything across the street was a pain. When we trird to check in they told us we couldn't until 3:00 which is check in and even then they may not have a room clean. The elevator is super slow we found we could beat it come down to get us by walking up to the fourth floor. It is also tiny it can barley fit two people and one suit case in it. Very disappointed by our stay!
Genuine Hotels.com guest review
3 night business trip Jul 23, 2014
j
US
4.0 / 5Excellent
"Good Stay"
We did not know what to expect and were pleasantly surprised. The hotel is a bit of a walk from the Empress, so we drove there from the hotel. The hotel was clean. There were 'fresh paint' signs in our hallway and the fresh paint smell was there, but the rooms were fine. We would stay here again.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
Gary
US
4.0 / 5Excellent
"Nice hotel on edge of downtown"
Very affordable decent hotel about a 20 minute walk to major downtown sites so not quite city center. Free parking and wifi and restaurants in hotel and close by. Staff was great. Gave us a bigger room than we had booked originally. Room was comfortable. Area was noisy until about 11 pm but then quiet enough to sleep wwth window open to enjoy crisp, cool July Victoria air. Would stay there again. Great value.
Genuine Expedia guest review
Other trip Jul 28, 2014
Ellen
US
4.0 / 5Excellent
"Comfortable hotel near Chinatown"
The hotel was comfortable and clean. The staff was friendly and accommodating.
Genuine Expedia guest review
Other trip Jul 27, 2014
Jim
US
5.0 / 5Outstanding
"Good stay!"
The hotel is a bit too far from the harbor/tourist area, but we easily figured out the city bus system to solve that problem. Overall, a good stay!
Genuine Hotels.com guest review
2 night trip with friends Jul 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great Value!"
Hotel room was clean and the beds were comfortable. Staff was friendly and helpful. It's about a 15 minute walk to downtown Victoria, which is not bad. Overall great value and I would definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel within walking distance of downtown"
It's very clean, quiet. High speed free wifi, excellent. Room very comfortable, super comfy bed. There is a pool and cafe. Reception staff very pleasant and helpful. There is car park across the road.
Genuine Expedia guest review
Other trip Jul 22, 2014
helen
US
3.0 / 5Good
"Decent for the price"
Looks little sleezy on the outside, but they used nice material room finishes on the inside.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
3.0 / 5Good
Our room was not cleaned the second day of our stay. Returning to the room in the evening & seeing housekeeping had not been done, I called the front desk. An employee brought us clean towels & emptied our trash. The room was advertised as having a garden view... we had a view of roof tops. Over all the room & hotel is clean & comftable. The hotel is located about a mile from the town center. We were okay with walking during this trip. With our next visit to Victoria we will be looking for lodging closer to the city center. The food & service provided in Kitty's was affordable, friendly & quick.
Genuine Hotels.com guest review
3 night trip Jul 14, 2014
Gigi
US
4.0 / 5Excellent
"Great freindly staff was key!"
The hotel was very nice, recently renovated, the front desk clerk was terrific, She gave us great advise for our trip to Butchart Gardens which made that wonderful. The pool seems to be open to the public with a restaurant & bar- that wasn't very nice- lots of very drunk people about. I would stay here again.
Genuine Hotels.com guest review
2 night trip Jul 12, 2014
SueK
US
4.0 / 5Excellent
"Perfect for a stay in Victoria."
A good hotel with its pool, dine n room facilities. It was convenient for our short stay in Victoria. The rooms are extremely cosy.
Genuine Expedia guest review
Other trip Jul 17, 2014
Rachel Rangel
US
4.0 / 5Excellent
"Great location"
Right in downtown Victoria BC. Free parking, and wifi. Comfy beds. Pillows too squishy, but provided a lot to make up for it. Love the fabrics (drapes and upholstery). Newly remodeled, but they forgot the bathtub! It's dated (yellow) & the only thing that didn't match the rest of the room! The new modern sink was too high. Remodelers were amateurs you can tell. Good value for the price. Service=B+. Cleanliness=A. Location=A. Noise?=none.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2014
G C
US
4.0 / 5Excellent
"Great Value & Wlking Distance for Us"
I'm glad I picked this hotel as a base to see Victoria. Though it is a little walk to the dock area, it is near China Town and the weather was so great the walk help burn calories. We would leave for the whole day to tour.The staff was friendly and helpful and the room was clean and comfortable. A great value for the city location.
Genuine Hotels.com guest review
2 night trip Jul 6, 2014
Tom
US
4.0 / 5Excellent
"Great little hotel"
This hotel was in walking distance to downtown. Much cheaper than a hotel in town. Taxi ride was $6 from downtown. Front desk was very helpful and overall it's a very clean hotel. I didn't utilize the pool but it looked very nice and relaxing.
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
Breana
US
3.0 / 5Good
"Only partial air-conditioning"
I would recommend this hotel but not in the summer. Chose this hotel because it had air-conditioning. It does - and it works great - but only in certain rooms. We had 3 rooms, one of them had an actual air-conditioner, the others had some sort of fan blowing coolish air out of a very small vent but the rooms remained very warm - warmer than the air outside - I guess because the A/C from the one room produces heat in the rooms near it.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"Solid hotel. Withing walking distance of downtown"
I would prefer if this hotel included breakfast with the price of the stay. The pool is nice as it is heated. The rooms are decent and the staff is friendly.
Genuine Expedia guest review
Other trip Jul 7, 2014
Christopher
US
4.0 / 5Excellent
"Weekend Trip"
This was overall a pleasant stay. The hotel lobby was nice and the people at the front desk were welcoming and accomodating. I was traveling with my small dog so they gave us a room with a little patio. The room was clean and the furniture seemed pretty new. The neighborhood wasn't bad either. I felt very safe walking my dog around the hotel by myself.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Cressida P.
US
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