All hotels in Vienna, Austria
1 room, 2 adults
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Esterhazygasse 33, Vienna, Vienna, 1060, Austria, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 112 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.7
  • Condition
    3.8
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Great hotel with good service and location."
I stayed for business Wednesday through Sunday, so quite a while. I enjoyed every minute of it. Very helpful staff, great location just steps from the subway, and a short walk to the Westbahnhof. The bar (open until 2 was great too although they did not serve wine, which is unusual (only liquors, cocktails and beer). It is worth to book the breakfast buffet too - great variety and quality. Room was a good size, compared to other inner-city hotels, and very well kept. I would go again!
Genuine Hotels.com guest review
4 night business trip Oct 29, 2014
Frank
US
5.0 / 5Outstanding
"Superb hotel at great location"
Beautiful old palace with rooms as good as any 5-star hotel. Location is great, 30 seconds from subway which takes you straight to city center or Westbahnhof if you are coming/going by train as we did. Train station is just one stop away and easy to get to by escalator or elevator. The only minus was the WiFi - we stayed in a room facing the street and could not get a signal. Walking out of the room (5 meters) gave 5 bars and 20Mbps (from -95 to -25 dBm). Too thick old stone walls I guess. Please hotel, add router or transponder on every floor - that would solve this.
Genuine Hotels.com guest review
3 night family trip Sep 30, 2014
tom
US
4.0 / 5Excellent
"Very satisfied"
Great hotel for the price. Rooms were on the small side but overall fine. Bathroom was very clean, plenty of hot water, came with a mini fridge but no tea/coffee maker. Location was excellent--right by several subway stations and about a 15 minute walk from the city center.
Genuine Hotels.com guest review
6 night trip Aug 19, 2014
Bella
US
4.0 / 5Excellent
It was the first time at Hotel Fuerst Metternich and it was a beautiful stay. The staff is competent and very very kind.
Genuine Venere guest review
Other trip Nov 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Marvelous, tremendous, decent, pleasant, etc"
Just positive words and memories about every possible thing with this hotel. Everything well arranged, located, clean and ready for your use! Even those candies at the desk in lobby are surprisingly nice! My only complaint will be about smoking in bar downstairs, but in Vienna it's a rule, so it's not really complaint but a reminder for tourists. BTW it's not bothering you further then that place, where you wait for elevator, and definitely no smell in my room. Location is in few meters from one of the main shopping streets, and also close to Museum Quarter, main Vienna market , and downtown . Nice connected to subway U3 line is just by the corner. Next door to hotel food store, vegetarian restaurant, record (drum and bass/dub step/techno) and Grover store, hairdresser. On the main street plenty of shops, restaurants, cafe, bistro. Airport shuttle we took from West Station which is 15 minutes walking.
Genuine Hotels.com guest review
Response by Hotel Fürst Metternich
Thank you for your nice feedback and the time you took for writing it! We are happy to hear, that you enjoyed your stay in our hotel and would be happy to welcoming you, your friends or family again!
6 night trip Sep 26, 2013
Yuri
US
5.0 / 5Outstanding
"Reasonably priced hotel close to shopping"
We stayed one night when we came to Vienna. It was within walking distance to the old town and right next to shopping on Mariahilfe. The room was nice and clean and even had wine glasses. Great time.
Genuine Hotels.com guest review
Response by Hotel Fürst Metternich
Thanks a lot for your feedback and good rating! We are happy to hear, that you enjoyd your stay with us and would be happy to welcoming you again at any time!
1 night trip Sep 10, 2013
A Traveler
US
4.0 / 5Excellent
"Great location, reasonable price"
The hotel was nice. No complaints. The room was a bit on the smaller side but that's just "Europe" where everything is much smaller than what I am used to in the US.
Genuine Hotels.com guest review
4 night business trip Apr 3, 2013
A Traveler
US
4.0 / 5Excellent
Entering Hotel Fürst Metternich is like leaving the 21st century and walking into the turn-of-the-century world of a Viennese operetta like Franz Lehár’s “The Merry Widow.” The art nouveau row building is exceedingly charming with a very friendly, helpful front desk workers and an unobtrusive maid staff. Located just off of Mariahilferstraße (a popular shopping district), Fürst Metternich is literally around the corner from the Zieglergasse stop on Vienna’s excellent U-Bahn system. Even if you choose to walk, you’re only 10-15 minutes away from Vienna’s Ring. I will say that my single room (room 26 to be exact) was a bit cramped as the desk and armoire are in a narrow hallway across from the bathroom…the remaining 50% of the room had just enough room to tread carefully around the bed. This annoyance aside, I can at least say that the bed was comfortable and much larger (double bed) than I had expected for a single room. Photos on the hotel’s website and YouTube promotional video are a bit misleading, at least in regards to single rooms. The bathroom was definitely roomier, and always clean. Much like many of the hotels on my trip, there is no air-conditioning, but an open window can help alleviate the heat…and if your room is at the back of the building (as mine was), you’ll hear almost no noise. For those with smartphones/laptops, internet can be accessed via WIFI passwords—provided free from the front desk in 24-hour increments. I cannot comment on the free breakfast as I was rather busy each morning.
Genuine Venere guest review
Other trip Jul 7, 2013
A Traveler
US
3.0 / 5Good
"Close to excellent shopping"
The hotel lobby could use a little sprucing up. Good value for the price. Close to wonderful shopping.
Genuine Hotels.com guest review
4 night trip Apr 28, 2013
Margo
US
5.0 / 5Outstanding
"hidden gem"
Very nice hotel in the middle of downtown. Looks creepy from the outside but once we got into the room what a surprise! Clean, great service and a free bottle of wine welcome us. Would definitely recommend to anyone staying for a few days.
Genuine Hotels.com guest review
2 night trip with friends Apr 15, 2013
Michael
US
4.0 / 5Excellent
I really enjoyed this hotel. Right by the train that gets you all around the city. We had a really good time and the staff was really helpful. Rooms were good size and very comfortable. Bathroom had a nice large tub which was our first in Europe.
Genuine Hotels.com guest review
5 night trip Jan 25, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A few days in Vienna"
The hotel is the old style with very high ceilings but nicely furnished. Located 50 metres from a large shopping street and very close to the underground rail system.Easy to travel to the CBD in a few minutes. Regrettably no coffee or tea making facilities. When requesting late check-out received three different prices from 3 different employees. Overall a pleasant stay.
Genuine Hotels.com guest review
4 night romance trip May 28, 2015
RON
AU
5.0 / 5Outstanding
"Excellent stay"
Very good location for shops and metro. Hotel is a lovely old building and the finish is what you'd expect from much more expensive places. Lovely staff - very helpful and welcoming.
Genuine Expedia guest review
Other trip May 7, 2015
Laura
GB
3.0 / 5Good
location is good, close to underground stations and shops. Museum quarter is within walking distance.
Genuine Expedia guest review
Other trip Apr 3, 2015
A Traveler
GB
4.0 / 5Excellent
"Vienna trip"
Great location and very friendly staff
Genuine Hotels.com guest review
3 night trip with friends Feb 26, 2015
Dave
IE
4.0 / 5Excellent
"Good location,recomended boutique hotel"
Very nice hotel, really recommended, good staff.
Genuine Hotels.com guest review
2 night trip Sep 9, 2014
Dima
IL
4.0 / 5Excellent
Hotel and room very clean. Location and staff were great. Two critical comments though: 1. Smelled cigarette smoke in the late evenings in my room. The room faced back area not street. Not sure where it was coming from , maybe lounge area or night staff smoking but smell was strong and as a non-smoker, it made me nauseas. 2. There were ants in the room. Bought some Viennese pastry into the room and the ants were all over it by morning.
Genuine Hotels.com guest review
4 night trip Aug 14, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent Hotel & Central Location"
Subway train within less than 5 minutes walk. Located right in Mariahliff shopping street. Polite and helpful front desk receptionist, housekeeping and waitress. Hotel interior and the bedroom is very clean and well maintained. Location is close to all attractions, within 2 to 3 train stations to Stephanplatz station, Kalzplatz station etc. I will recommend this hotel to anyone wanting a comfortable stay.
Genuine Hotels.com guest review
3 night trip with friends Aug 5, 2014
Lee
CA
4.0 / 5Excellent
Location is convenient, near metro, westbahnhof, museums and shopping. Room was clean, bed very comfortable. No air. con, so it was hot. Wifi was not great, but sufficed. Staff were pleasant.
Genuine Hotels.com guest review
4 night trip Jul 19, 2014
A Traveler
IE
5.0 / 5Outstanding
"Old style hotel, with top crew and whisky bar"
Grandeur that is inhabited by normal people. Really nice. Peter
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
GB
4.0 / 5Excellent
"nice hotel in a good location"
The hotel is in a great location, just by the metro and in the right on a central shopping street. The rooms are small and the sound iosolation is not so good, but for the price and location its worth it.
Genuine Hotels.com guest review
1 night business trip Jun 4, 2014
A Traveler
IL
5.0 / 5Outstanding
"Excellent Hotel"
Lovely Rooms and Hotel Bar
Genuine Hotels.com guest review
Response by Hotel Fürst Metternich
Thank you for your feedback! We are happy to hear/read, that you liked our hotel and we would be hapy to welcoming you again!
1 night trip Apr 15, 2014
Sash
GB
5.0 / 5Outstanding
"Great Location Historic building"
Very good hotel, great location, few seconds and you are in the main shopping street of Vienna, though very quiet location, 100 meters to underground station. The room is basic but provides good space, Large bathroom and daily cleaning make it a very nice place to stay Breakfast is great and provide a good value for the money 13 Euro for the buffet. In overall if you are looking for a quiet and clean place to stay and not looking for any special amenities (Sauna, pool, Gym) it's highly recommended.
Genuine Hotels.com guest review
3 night romance trip Feb 16, 2014
A Traveler
IL
4.0 / 5Excellent
"Single room"
Room had 2 single beds. It was the basic standard single room. Wi fi touch and go because the room was at the top of the hotel. Sink in bathroom too small and too low to do much in it e.g cleaning teeth was not straight forward because of the shelf above the sink and the height of the sink. But these are only minor gripes. I will book again.
Genuine Expedia guest review
Response by Hotel Fürst Metternich
Thank you for your feedback and the time for writing it. We will have a look at the mentioned problems. Wifi should work in the whole hotel properly, we will check that! We are happy to hear that you enjoyed your stay and would be happy to welcoming you, your friends or familiy again!
Other trip Nov 12, 2013
A Traveler
GB
5.0 / 5Outstanding
"great value for money!"
Very close to MHStrasse, close to the metro stop, even within reasonable walking distance from the main attractions. Clean. Great value for money.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
Marjan
IE
2.0 / 5Fair
""Faulty Towers""
This is not a hotel in the true meaning of the word. It is a pension with bed and breakfast service only. The manning of the Hotel over a weekend was minimal which meant there was no control over breakfast (starving East European coach load overwhelming the one young man on duty in the breakfast room. We went elsewhere). The lift only went to main floors and not the rooms on the mezzanine floor between main floors. As a result we had to struggle with heavy baggage up or down stairs (there was no porter just the receptionist who could not leave her post). As a 73 year old I managed to cope but not many would have done. I also wondered about the access for disabled people since the lift starts at Floor 1 and there are many steps to get up to it and to reception. The room was fine and the management very kindly donated a bottle of champagne. The room was well looked after except for the mini bar which received no attention whatsoever over the weekend. There was no bar albeit the privately owned Vienna/American bar adjoining the breakfast room, the bar is a smoking bar and cigar smoke wafts into the breakfast room. All in all a disappointing booking, not at all what we were looking for in a hotel and if I hadn't paid in advance I would have turned round in the first five minutes and gone elsewhere. We left no tip which normally I would have given.
Genuine Hotels.com guest review
7 night romance trip Apr 20, 2013
R A Smith
GB
4.0 / 5Excellent
"Comfy & Convenient"
Very reasonably priced for a comfy, clean hotel close to the city centre.
Genuine Hotels.com guest review
4 night trip Apr 21, 2013
A Traveler
GB
3.0 / 5Good
"Not bad not great"
Rooms are not airconditioned and parking is expensive !
Genuine Hotels.com guest review
2 night family trip Aug 19, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"적당한 가격, 괜찮은 호텔"
좋은 가격에 좋은 서비스를 제공합니다. 약간 더웠는데 에어콘이 없어서 밤에.. 잠자기 어려웠네요
Genuine Hotels.com guest review
1 night trip Jun 6, 2015
A Traveler
KR
4.0 / 5Excellent
"立地の良い快適なホテル"
最寄り駅(U3)からは徒歩すぐ、主要観光スポットにも徒歩で行けるので、立地は良いです。数件隣にはスーパーもあるので、飲み物の買い出しなどに便利です。 無料Wifiがありますが、私の泊まった部屋では繋がらず、ロビーまで行かなければならないのは不便でした。また、入口からフロントまでは階段で上がらないといけないので、重い荷物を運ぶのは大変でした。 値段以上でも以下でもないですが、バスルームや部屋も清潔で、スタッフの対応も良かったと思います。快適に過ごせました。
Genuine Hotels.com guest review
2 night romance trip May 11, 2015
A Traveler
JP
3.0 / 5Good
"Sehr zentral gelegenes Hotel"
Aufgrund des Schnäppchenpreises haben wir über einige Mängel hinweg gesehen: Waren zu Dritt in einem recht kleinen Zimmer untergebracht, welches trotz nachts geöffnetem Fenster einer Sauna recht nah kam - selbst die Wände am Kopfende waren warm??? Die Zimmer sind sehr hellhörig und unseres war leider in einem nicht so schönen Zustand (Hausschuhe dringend erforderlich!!) Trotz Nichtraucherzimmer wurden wir in der letzten Nacht von Rauchgeruch geweckt und dies, obwohl im gesamten Hotel "NICHTRAUCHEN" angesagt war - zudem noch im obersten Stockwerk mit pippikleinem Aufzug - da wäre echt die Panik ausgebrochen und wir hätten die A-Karte gehabt ;-( !!!! wenn da was passiert wäre. Ach ja, Umbaumassnahmen fanden dann auch noch statt in div. Stockwerken, welche sich aber recht human gestalteten!
Genuine Expedia guest review
Other trip Feb 19, 2015
Blaugipsy
DE
5.0 / 5Outstanding
"Nettes Hotel in bester Lage zur Erkundung von Wien"
Wir waren für 4 Nächte in Wien und haben die wichtigsten Museen und sonstigen Sehenswürdigkeiten besucht und die Wiener Küche genossen.
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
DE
3.0 / 5Good
"Hotel gut erreichbar vom Zentrum und Wien Westbhf"
altes Hotel was man auch sieht Bad war nicht beheitzt
Genuine Expedia guest review
Other trip Jan 11, 2015
Rick
DE
2.0 / 5Fair
"Hotel central mais décevant"
Chambre très sombre vue sur cour. Et bruits du couloir et du bar.
Genuine Expedia guest review
Other trip Jan 3, 2015
Gérard et Eric
FR
5.0 / 5Outstanding
"buen hotel cercano a estación de tren Wien West"
el hotel, servicio, limpieza y atención es excelente. tiene desayuno buffette con un coste de 10 €
Genuine Hotels.com guest review
1 night trip with friends Dec 7, 2014
excelente
US
4.0 / 5Excellent
"Gutes Hotel in super Lage"
Prinzipiell war alles in Ordnung; das Zimmer war zwar schon etwas in die Tage gekommen, aber Bett und Matratze waren gut. Lediglich die Sauberkeit könnte noch besser gewesen sein können. Die Lage ist natürlich super. Wir würden schon wieder hingehen.
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
Walter
DE
3.0 / 5Good
"Hotellet ligger rett ved Mariahilfer Strasse"
Stort rom. Hyggelig personale. Litt for enkel frokost. Bra beliggenhet.
Genuine Hotels.com guest review
2 night trip Nov 20, 2014
Christina
NO
2.0 / 5Fair
"Kein Service im Hotel, Zimmer nicht schön."
Personal sehr schlecht! Gehen nicht auf Wünsche ein und der Service an der Rezeption ist nicht gut. Wollte mit Sakko in die Hotelbar, und der Herr an dem Empfang sagte ich müsse dieses abgeben. Garderobe kostet 1,50€. Zimmerfenster ging in den überaus grauenhaften Innenhof, wo die Fassade abbröckelt und man gegenüber ins Zimmer schaut. Erstes und letztes mal in diesem Hotel.
Genuine Hotels.com guest review
2 night business trip Nov 19, 2014
A Traveler
AT
4.0 / 5Excellent
"Siisti perushotelli lähellä kaikkea"
Hyvä sijainti, viihtyisä perushotelli. Ainoastaan wifi-yhteys oli huonolaatuinen, putoili koko ajan pois päältä. muutoin hyvä.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Riikka
FI
4.0 / 5Excellent
"Quiet hotel with convenient location"
Very nice and cozy hotel with a hospitable personnel. Quiet rooms. Just meters away from the metro train station.
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
A Traveler
RU
4.0 / 5Excellent
"Gute Lage"
für Shoppingbegeisterte Wien Besucher ideal gelegen, aufgrund der Nähe zur Mariahilfer Strasse.
Genuine Hotels.com guest review
4 night trip Oct 13, 2014
Christina
AT
5.0 / 5Outstanding
"Excellent hotel"
Absolutely excellent choice if you want a hotel that is clean, safe and central. Closest undergroundstation Zieglergasse (line U3)is a few minutes walk from hotel. I wouldn`t recommend their overpriced breakfast - there are plenty of breakfast options right around the corner (for example Duran sandwiches, Mariahilferstr.91). Hotel bar Barfly is a true gem if you are looking for a cocktail.
Genuine Hotels.com guest review
4 night romance trip Oct 13, 2014
A Traveler
FI
3.0 / 5Good
"ok"
ok
Genuine Hotels.com guest review
2 night business trip Oct 3, 2014
A Traveler
DK
3.0 / 5Good
"kleines, feines Hotel im guter Lage"
Für Geschäftsreise sehr gut passend, angenehme Lage und sehr gute Anbindung an die öffentlichen Verkehrsmittel
Genuine Expedia guest review
Other trip Sep 26, 2014
Martina
DE
2.0 / 5Fair
"ロケーションはよかったです。"
最寄りの地下鉄の駅まで徒歩2分、数駅(5分~10分)で中心地や大きい駅まで行けるので、便はとても良かったです。スーパーが数件隣に、24時間営業のマクドナルドもすぐ近くにありました。 ただ、ホテルの階段を大きなスーツケースを持って昇り降りしなければならないのが大変でした。まず、エントランスからフロントの階まで石段を10段ほど。エントランスにはスタッフはいません。中2階、中3階の部屋にあたると、最寄りの階からやはり10段ほど降りるか昇るかしなければなりません。 部屋は可もなく不可もなく、最低限の設備はありましたし、清掃も行き届いていました。 スタッフの感じは悪くありませんでしたが、高級ホテルではないのでこんなものかなという感じでした。
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
JP
4.0 / 5Excellent
"Great except wifi bad!"
Very clean, friendly staff, great location, nice bed. But wifi was really bad in our suite.
Genuine Hotels.com guest review
1 night business trip Sep 7, 2014
A Traveler
NO
4.0 / 5Excellent
"LETTI COMODISSIMI, PERSONALE GENTILISSIMO"
MOLTO BENE, CONSIGLIO L'HOTEL PER I VIAGGIATORI E TURISTI
Genuine Hotels.com guest review
1 night family trip Aug 16, 2014
CINZIA
IT
4.0 / 5Excellent
"sköna sängar"
Sköna sängar, frächt badrum, trevlig personal
Genuine Hotels.com guest review
1 night trip with friends Aug 18, 2014
wera
SE
2.0 / 5Fair
"3 Sterne???"
Zimmer war etwas arg verstaubt und schmuddelig. An den Wänden sind Flecken... Wenn ich mir vorstelle, dass das regulär für 2 Personen wäre, dann müssen das Kinder sein, denn ein 1.4 oder mac 1.6m Bett ist definitv nichts für 2 erwachsene Personen, vorallem, wenn dieses noch an der Wand steht. Sehr schade war, dass es generell sehr laut war und das nicht nur von der Baustelle der Einkaufszone her. Positiv war die Nähe zur Shoppingmeile und man konnte auch zu Fuss in die Innenstadt laufen. Die Verbindung zum Flughafen mit der U3 und S7 ist günstig und gut erreichbar.
Genuine Expedia guest review
Other trip Jul 26, 2014
Tine
DE
3.0 / 5Good
"Übernachtung für eine Nacht"
Ein kurzer und recht angenehmer Aufenthalt. Nur das Parken schlägt mit 18€ ein großes Loch in die Reisekasse...
Genuine Expedia guest review
Other trip Jul 12, 2014
zeljko&danijela
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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