Redwood Hotel And Country Club - Bristol

Beggar Bush Lane, Failand, Bristol, BS8 3TG United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 6.6 / 10
64% Recommend
6.6 overall guest rating
Reviewed by 11 guests
"shambles!!"
 by r from wales
we chose this hotel as we were told by the hotel it would only cost £15 each way to get a taxi or...
16/09/2008
51.44569, -2.66337
Hotel coordinates:

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Adults Children
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Guest review summary

  • 6.6 Average rating: All Trip Types
  • 64% Recommended
  • 11 Reviews
  • 6.0  Hotel Service
  • 7.4  Room Comfort
  • 7.0  Hotel Condition
  • 7.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (11) 6.6
Business (1) 2.0
Romance (0) 0
Family (0) 0
With Friends (0) 0
All Others (10) 7.0

Overview

Location.
This business-friendly property is located in Failand, close to Ashton Court Mansion and Clifton Suspension Bridge. Also nearby are Bristol Zoo and SS Great Britain.

Features.
Redwood Hotel And Country Club has tennis courts, a health club, an indoor pool, a steam room, and a sauna. This 4.0-star Failand property features massage and treatment rooms and beauty services. Business amenities include a business center, wireless Internet access, and audio-visual equipment. Redwood Hotel And Country Club has a restaurant and a bar/lounge. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, televisions, and clock radios. In addition, amenities available on request include wake-up calls. Guestrooms have satellite television with pay movies. Business-friendly amenities include desks, direct-dial phones, and voice mail. Bathrooms provide hair dryers and complimentary toiletries. Guestroom services include a turndown service, in-room massage, and housekeeping. Sofa beds are provided.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Children's club
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Express check-out
  • Fitness facilities
  • Health club
  • Internet access - wireless
  • Laundry facilities
  • Massage - treatment room(s)
  • Parking (free)
  • Sauna
  • Steam room
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Computer rental
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Room service (24 hours)

Rooms (all rooms include)

  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Housekeeping
  • In-room massage available
  • Internet access (surcharge)
  • Iron/ironing board
  • Pay movies
  • Private bathroom
  • Satellite television service
  • Smoking permitted
  • Sofa bed
  • Television
  • Trouser press
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Barbecue grill(s);
  • Clubhouse;
  • Fireplace in lobby;
  • Number of floors: 2;
  • Number of rooms: 112;
  • Patio;
  • Picnic area;
  • Restaurant(s) in hotel;
  • Swimming pool - indoor;
  • Swimming pool - outdoor seasonal;
  • Tennis on site;
  • Umbrella
Check-in time is 3 PM
Check-out time is 11 AM
Pet fee charged at hotel/condo
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics on site
  • Basketball on site
  • Bicycle rentals on site
  • Golf - driving range nearby
  • Golfing nearby
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Ice skating nearby
  • Mountain biking on site
  • Playground on site
  • Racquetball/squash on site
  • Running track/path on site
  • Swimming on site

Guestrooms Guestrooms

Standard Double

One double bed. Traditional decor with patterned fabrics. Wireless Internet, television, direct-dial phone, trouser press, hair dryer, coffee and tea maker and desk.

All rooms include All rooms include
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Housekeeping
  • In-room massage available
  • Internet access (surcharge)
  • Iron/ironing board
  • Pay movies
  • Private bathroom
  • Satellite television service
  • Smoking permitted
  • Sofa bed
  • Television
  • Trouser press
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

Standard Twin

Two twin beds. Traditional decor with patterned fabrics. Wireless Internet, television, direct-dial phone, trouser press, hair dryer, coffee and tea maker and desk.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Nearby Activities & Points of Interest

0.5 - 1.0 mi

  • Ashton Court Mansion - 1600 yards

1.0 - 3.0 mi

  • Clifton Suspension Bridge - 1.6 miles
  • Clifton Downs and Observatory - 1.9 miles
  • Bristol Zoo - 2.1 miles
  • Tobacco Factory Theatre - 2.2 miles
  • Clifton Cathedral - 2.2 miles
  • Royal West of England Academy - 2.2 miles
  • Brandon Hill - 2.4 miles
  • SS Great Britain - 2.4 miles
  • Victoria Rooms - 2.5 miles

3.0+ mi

  • Bristol Intl. Airport (BRS) - 4.5 miles
  • Cardiff Intl. Airport (CWL) - 29 miles
  • Gloucester Gloucestershire Airport (GLO) - 32 miles

Reviews

Redwood Hotel And Country Club 2008.09.16
Recommended Trip type: All Others "shambles!!"

Reviewed by r of wales on Sep 16, 2008

we chose this hotel as we were told by the hotel it would only cost £15 each way to get a taxi organised by them to the airport, it actually cost £22. so not impressed. room a bit tired looking - the tiles grubby etc in the bathroom. breaksast was nice.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Redwood Hotel And Country Club 2008.08.26
Not recommended Trip type: All Others "Cant put it into words"

Reviewed by G of Bristol on Aug 26, 2008

The room was very comfy, nice and clean, over looking the lawns. But on the inside it was opposite the cleaning cupboard (s)!!. The staff dont tell you where any thing is. so its hunt round and try to find your way round, they dont tell you when the dinning room is open. The resturant food was "very" limeted, with jsut one menu! not to all the diners taste. (mine) included.. And very over priced. room sever was a better menu. and much better on the pocket, but it was to late for that as it was hidden the a draw. out of 10 I'd give 7

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Redwood Hotel And Country Club 2008.08.26
Not recommended Trip type: All Others "disapointed hotel has gone down hill"

Reviewed by s of swansea on Aug 26, 2008

I was very disapointed with my stay at the redwood hotel. Stayed there a lot last year on business and the hotel has dramatically gone down hill since then. It took nearly three quarters of on hour to book in and then we had to go through the same to check out. The lack of fluent english speaking staff in the restaurant made dining a very stressfull experience. i will not be returning to the redwood.

Overall Rating

6.0 out of value="10"
  • 4.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Redwood Hotel And Country Club 2008.05.07
Recommended Trip type: All Others "Good value"

Reviewed by M of Kent on May 7, 2008

Good place to stay, large grounds. No breakfast included & expensive to buy at £15! Room very nice, bathroom poor but understand they are to be redecorated.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Redwood Hotel And Country Club 2009.08.28
Recommended Trip type: All Others "Hotel facilities"

Reviewed by C of Dronfield on Aug 28, 2009

OK for a last minute and location. Price good. Bedding and towels absolutely spotless. Bed firm and comfortable. enjoyed morning swim.

Overall Rating

6.0 out of value="10"
  • 4.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
Redwood Hotel And Country Club 2009.08.25
Not recommended Trip type: All Others "Average but nice"

Reviewed by B of London on Aug 25, 2009

Our first room had a very bad smell - just 2 minutes inside and I had a headache. It was quite small too. I went to reception and they found another room for us. This was larger and on the second floor overlooking pond and was quieter and much nicer than the original one (ex taking account of smell). Service was funtional but not particularly professional. The doors in the passage are not on slow release and bang a lot. Plenty of tea and coffee and couple of biscuits which was nice. Average hotel rather than exclusive country club - but in nice location.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
Redwood Hotel And Country Club 2009.08.25
Recommended Trip type: All Others "A warm welcome"

Reviewed by J of Pontefract on Aug 25, 2009

I only have one fault with this hotel and that was the bar prices. Over the top'

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Redwood Hotel And Country Club 2009.08.12
Recommended Trip type: All Others "Cute Country Club"

Reviewed by M of London on Aug 12, 2009

Decor was a bit outdated but overall comfortable and rooms have nice clean bathrooms. Although...do not consider staying at this hotel unless you have a car or are prepared to pay for taxis everyday...it's in the middle of nowhere! Really scary drive back at night as there's no streetlamps as soon as you hit the countrylanes!

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Redwood Hotel And Country Club 2009.03.23
Not recommended Trip type: Business "Absolute Nightmare!"

Reviewed by I of Hertfordshire on Mar 23, 2009

This place was a total farce. I specifically need hotels with internet connections for remote working, and when I arrived I found out the WiFi was not working. The technical guy didn't really know anything, so he suggested I get my room moved where they have a cable connection. So that's what happened. And the cable connection didn't work either. So I tried to phone our company's IT team - and the phone wasn't working. And There was no mobile phone signal either. Laughing yet? Well, it gets worse. The Manager moved me a second time, this time to a room "where the telephone will work". It did, but the internet didn't. A lad from reception said he'd call the engineers, and it took 2 hours to get a response. They provided him with loads of numbers (yippee), but I was then told that it must be my company's fault for putting administrative blocks on the connection (this has never happened before all across the UK and Ireland where I have been able to connect every time). In the end I had enough and got moved to the FANTASTIC Cadbury House Hotel a few miles away, which absolutely knocks the spots of Redwood, which is tired and soulless (I recommend Cadbury House it to anyone - wonderful hotel and facilities - in fact, I'm staying there again in May).

Overall Rating

2.0 out of value="10"
  • 2.0 Hotel Service
  • 6.0 Hotel Condition
  • 4.0 Room Comfort
  • 6.0 Room Cleanliness
Redwood Hotel And Country Club 2008.12.23
Recommended Trip type: All Others "nightmare at redwood"

Reviewed by J of Lancashire on Dec 23, 2008

The hotel was fine although the price of wine must have been plucked from the air as it was grossly overpriced. Our problem was the time of year for our visit ie Christmas, there was a company christmas party many of which were staying in the hotel, it started about 10 ish and people screaming, shouting, running down the corridors of the residential area obviously slightly the worse for alcohol, however a phone call to reception about 11 ish seemed to remedy the situation and other than a little noise in the early hours of people returning to there rooms things settled down. It may sound a little petty but after a long drive to get there and a long drive in the morning a quiet evening would have been appreciated. The meal ordered via room service left a little to be desired but this was sorted at reception in the morning. After saying all this the staff were excellent and have nothing but praise for them.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Redwood Hotel And Country Club 2008.10.29
Recommended Trip type: All Others "Its ok for this rate"

Reviewed by A of Devon on Oct 29, 2008

I have stayed at this hotel before, but this was a late arrival/early departure so no time to experience more than the room - which was ok. Its a good location for visiting the city without the parking/noise issues of actually being there.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17